TRAINING SERIES

The Three-TierService Delivery System

For Adults & Dislocated Workers

WIAWorkforce Investment Act

Three-Tier System Overview

Core ServicesIntensive ServicesTraining Services

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Core Services

Entry-level services that may be assisted or unassisted. Examples:Information about labor market & demand occupationsInformation about training providers & programsInformation about WIA and other resources in areaSkills assessmentJob readiness workshopsJob search assistanceResume & interviewing assistanceTesting & background checks required by employerMentoring & networking

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Intensive ServicesIntensive services provide a more focused and comprehensive inquiry into a client’s status, goals, and needs.

Eligibility for intensive services:Individual must have received at least one core service, andIndividual must be determined to be in in need of intensive services to obtain or retain employment that leads to self-sufficiency

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Intensive Services

When WIA Adult funds are limited, local boards are required to give priority to low-income individuals and those who receive public assistance.

A local board may set the criteria for priority of service for adults in its area.

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Intensive Services

Examples of Intensive Services:Comprehensive AssessmentDevelopment of an Individualized Employment Plan/Career PlanCounselingShort-Term Prevocational ServicesStand-Alone Adult Education & LiteracyCase ManagementWork-Based Services (work experience or internship) WIA

Training Services

Eligible adults and dislocated workers who do not obtain employment through intensive services may be referred to training.

Eligibility criteria for training services:Individual meets the eligibility requirements for intensive servicesIndividual is unable to obtain or retain employment through intensive services

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Training Services

Considerations for the appropriateness of training:Client assessed as needing the trainingClient assessed as having skills, qualifications, and/or resources needed to succeed in trainingClient selects training that is directly linked to employment opportunities in area or in another area in which the client is willing to relocate

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Training Activities

Common training activities:Occupational Skills Training (OST)On-the-Job Training (OJT)Customized Training

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Training Activities

Other training activities:Entrepreneurial TrainingSkill Upgrading and RetrainingPrograms Combining Workplace Training with Related InstructionTraining Programs Operated by Private SectorAdult Education & Literacy in combination with Other Training

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Occupational Skills Training

Occupational skills training (OST):Offered in a post-secondary educational settingTeaches skills necessary for specific occupation (e.g. carpentry, nursing, accounting)Prepares clients for immediate employment upon completion of training (maybe after licensure)

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Occupational Skills Training

Occupational skills training:Results in a degree or certificateMay prepare for entry level as well as advanced level

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Occupational Skills Training

OST provided by:Vocational/Technical InstitutionsCommunity CollegesUniversitiesPrivate Postsecondary Institutions

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Occupational Skills Training

Occupational skills training is not:Apprenticeship (this is a separate WIA training activity)General literacy classes (remedial English, ESL)General subject postsecondary education (e.g., BA in English)Personal development classes (e.g., yoga)

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Eligible Training Providers

WIA law requires that OST funded with local WIA funds must be provided by Eligible Training Providers.

The State and local boards are responsible for maintaining an Eligible Training Provider List (ETPL)

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Eligible Training Programs

Eligible Training Programs:Must be on Targeted Occupation Lists (TOL)

http://www.labormarketinfo.com/wec/targetoccupationlist.htm

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Individual Training Account (ITA)

An ITA acts like a voucher which a WIA participant may use to pay training expenses, such as tuition, fees, required books & supplies

WIA-funded Occupational Skills Training:Customer choiceGenerally offered through ITA

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Individual Training Account (ITA)

WIA-funded Occupational Skills Training:Coordinated with Pell Grants and other financial aidRWB may impose a cap on funding of ITAsMemorandum of Understanding (MOU) with training institution

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Quality OSTTargets jobs that provide high earnings, strong

employment growth, and opportunity for individual advancement

Provides students with pathways/ladders for further education opportunities

Develops and expands the use of technologyAllows transfer to other institution if necessaryPrepares students adequately for licensure,

when required

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Quality OST

Appropriate mix of academic education, occupational skills, and work-based learning

Well equipped to deal with special populations (e.g., students with disabilities)

Provides appropriate support services for students, especially those with barriers

Collects appropriate information about results and uses data to improve quality

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OST Non-ITA

In rare situations, a WIA client may be enrolled in OST Non-ITA:Co-enrollment with another program that funds the student (e.g., TAA)RWB enters into contract with Community Based Organization that specializes in services to special population with barriersStatewide Grant authorizes provision of training through non-ITA

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Quiz 1

Occupational Skills Training must always be offered through an Individual Training Account.TrueFalse

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Quiz 2

Match the following activities to the correct tier.C=Core, I=Intensive

1.Case Management

2.Work-Based Services (e.g., internship)

3.Individual Employability/Career Plan

4.Resume & Interviewing Assistance

5.Labor Market Information

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Quiz 3

To qualify for training, an adult or dislocated worker must have received at least one core service and one intensive service.TrueFalse

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Questions or Additional Information

If you have any questions or for additional information, please contact DEO’s WIA policy and technical assistance staff at: WP_WIAProgramInfo@deo.myflorida.com.

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