Training Project on Taj Banjara

29
TT TAJ BANJARA PRESENTED BY TEJASWI MOHIT PRABAHKAR

Transcript of Training Project on Taj Banjara

Page 1: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 1/29

TTTAJ BANJARA

PRESENTED BY TEJASWI MOHIT PRABAHKAR

Page 2: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 2/29

  TAJ

The Indian Hotels Company Limited (IHCL)and its subsidiaries are collectively known asTaj Hotels Resorts and Palaces and is

recognised as one of Asia's largest and finesthotel company. Incorporated by the founder ofthe Tata Group, Mr. Jamsetji N. Tata, thecompany opened its first property, The Taj

Mahal Palace Hotel, Bombay in 1903.

Page 3: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 3/29

CONT…. 

Taj Hotels Resort and Palaces comprisesmore than 80 hotels in 45 locations acrossIndia with an additional 20 international hotels

in the Malaysia, United Kingdom, UnitedStates of America, Bhutan, Sri Lanka, Africa,the Middle East and Australia

Page 4: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 4/29

TAJ BANJARA.

Taj Banjara is the first 5* property of andhrapradesh,earlier it was called The Banjara andwas run by the ITC group of hotels now it is an

exclusive property of the GVK LTD. Taj Banjara conveniently situated on Banjara

Hills, overlooks it own private lake. The hotel isa 10minutes drive from the city's business and

shopping districts. Taj Banjara is located 30kms from the Rajiv Gandhi Internationalairport, 12 kms from Scuenderabad Station.

Page 5: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 5/29

LOCATION.

Taj BanjaraRoad No. 1,Banjara Hills

Hyderabad - 500 034Andhra PradeshIndiaTel : (91-40) 66669999Fax : (91-40) 66661070Email: [email protected] 

Page 6: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 6/29

TATA ACCOMODATIONJUNCTION

122 rooms including 4 suites.

• 34 Superior Rooms 

• 32 Residency City View 

• 34 Residency Lake View 

8 Deluxe Rooms

10 Junior Suites • 2 Executive Suite(RANI MAHAL;BELLA VISTA) 

• 1 Deluxe Suite 

• 1 Presidential Suites 

Page 7: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 7/29

Front office Hierarchy

FRONT OFFICE MANAGER(MR ANANTH GADDALA)

DUTY MANAGER(MR GOURAV DAS,MR ROHIT KUMAR)

SUPERVISOR(MR ROHIT RANJAN,MS. RANJANA PAREKH)

CASHIER(MS NIKITA TYAGI)

RECEPTIONIST(MR.RAHUL TALWAR,MR. SHALVRAJ BHATI,MR AMRIT

DAS)

OPERATOR(MRS RATNA)

Page 8: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 8/29

SUPERIOR ROOMS.

Guest amenities including, wireless Internetconnectivity, 2-line speaker phone withinternational direct dial, minibar, electronic

locks, safe deposit lockers, 24 hr. Roomservice, channel music, and colour televisionwith satellite programme.

Page 9: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 9/29

RESIDENCY

Well equipped to cater to the needs ofbusiness and leisure travellers alike. Inaddition to the above guest amenities, they are

equipped with hard flooring, El-Safes and havea tea/coffee maker. These rooms offercomplimentary breakfast at Waterside Caféand happy hour in the evening at the bar most

of the rooms offer fabulous views of the lake.

Page 10: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 10/29

Deluxe Rooms

The hotel has 8 deluxe rooms and all therooms offer a panoramic view of the lake,theserooms are larger than the residency rooms and

has a very modern architecture.One of therooms also has a dining room in it.

Page 11: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 11/29

EXECUTIVE SUITES.

Tastefully furnished suites composed of abedroom and a living room, offering apanoramic view of the lake.

Page 12: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 12/29

 

Page 13: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 13/29

PRESIDENTIAL SUITES

These are lake facing, luxuriously furnishedsuites with a separate dining section and asitting room. One of the suites has a Jacuzzi.

Page 14: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 14/29

BUSINESS CENTRE

Business Centre

Board room-10 to 12 pax

Interview room-4 pax

Laptop computers on hirePortable printers on hireWireless Internet access

Page 15: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 15/29

Page 16: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 16/29

Housekeeping hierarchy

EXECUTIVE HOUSEKEEPER ( MR DEVI PRASAD  )

ASSITANT HOUSEKEEPER(MR DEBJYOTI MAZUMDAR)

HOUSEKEEPING SUPERVISOR (MR.K PRAVEEN

KUMAR,MR.AMARKANTH)

LAUNDRY SUPERVISOR(MR. S CHANDRIAH)

Page 17: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 17/29

CLEANING AGENTS

PRODUCT PRODUCT DESCRIPTION

TASKI R1 ALL BATHROOM SURFACE ANDMARBLE

TASKI R2 HARD SURFACE CLEANER

TASKI R3 GLASS CLEANER CONCENTRATE

TASKI R4 FURNITURE CLEANER

TASKI R5 AIR FRESHNER

TASKI R6 TOILET BOWL CLEANER

TASKI R7 FLOOR CLEANER CONCENTRATE

TASKI R9 BATHROOM CLEANERCONCENTRATE

TASKI SPIRAL HD HEAVY DUTY CLEANER/ 

Page 18: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 18/29

Beds of different rooms

Page 19: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 19/29

F&B Hierarchy

F&B MANAGER(MR.AMIT MALHOTRA)

ASSISTANT F&B MANAGER(MR.N MURTHY) 

BANQUET MANAGER(MR. RAGHAV)

COFFEE SHOP MANAGER(MR.SOUMYADEEP BHATTACHARYA)

ASSISTANT RESTAURANT MANAGER(MR. MUZZAFAR HUSSAIN) 

Page 20: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 20/29

 

Page 21: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 21/29

MEETING ROOMS &BANQUETS.The hotel has a RESIDENCY LOUNGE at the sixth floor for

conducting meetings,seminars,conference andcan accommodate 50-100 guest at a time

Banquets in the hotel

MEHFIL- CAPACITY OF 100 GUESTMAJLIS- CAPACITY FOR 100 GUEST

ANJUMAN- 300-400 GUEST

NASEMAN- 50-100 GUEST

UPPER LAWN- MORE THAN 1000 GUEST

MIDDLE LAWN- 200 GUESTPOOLSIDE LAWN- 300 GUEST

HAWA MAHAL ONLY FOR COUPLES(MAX 3COUPLES) 

Page 22: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 22/29

F&B DINING OUTLETS IN TAJ

BANJARA

STRINGS

• ORIENTALFINE DININGRESTAURANT

WATERSIDECAFE

• MULTICUISINECOFEESHOP

KEBAB EBAAHAR

• OPEN AIRBARBEQUERESTAURANT

Page 23: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 23/29

STRINGS• Strings, the international specialty restaurant,

offers South EastAsian cuisine and European cuisine in a stylishcontemporarysetting. Timings 1230 hours to 1500 hours; 1930

hours to 2345hours

Page 24: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 24/29

WATERSIDE CAFE

Page 25: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 25/29

KEBAB-E-BAHAR

• Kebab-E-Bahar, the open air barbequerestaurant overlooking

the Banjara lake, offers cuisine of the

North West Frontier. Timings 1930 hours to 2345 hours

Page 26: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 26/29

LOBBY LOUNGE

O S

Page 27: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 27/29

Hotel Leisure and Other Services

include:

Babysitting

Beautyparlour/Hair

salon

Car hireservice

Currency

exchange

Doctor-on-

call

Expresslaundry/dry

cleaning

Travelassistance

WirelessInternet

Gym

Swimmingpool

Page 28: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 28/29

Page 29: Training Project on Taj Banjara

8/2/2019 Training Project on Taj Banjara

http://slidepdf.com/reader/full/training-project-on-taj-banjara 29/29

Food production Hierarchy

FOOD PRODUCTION(MR. SUMIT SOOD)

SOUS CHEF(MR. AMZAD)

SENIOR CHEF DE PARTE(MR. DEBDIP GHATAK)

JUNIOR CHEF DE PARTE(MR. HARI KRISNAN)