Training Catalogue - Operations Version H1 - 2019 · J Ecostruxure Asset Advisor - NOC software for...
Transcript of Training Catalogue - Operations Version H1 - 2019 · J Ecostruxure Asset Advisor - NOC software for...
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Operations
Editorial
In the name of GFS Operations Academy, I am pleased to introduce to you the New release of our Global Training Catalog for H1 – 2019.
As a role inside GFS Academy, to support FS Operations to get the best FSRs in the Market, and skilled qualified service partners to support our growth and competitiveness, we aim to offer a more comprehensive portfolio and geographical coverage to build critical skills for our Field Ser-vices Operations populations.
To be noticed, the new release of this Training Catalogue includes:- Safety training on batteries and electrical crisis management- Cybersecurity awareness training for FSRs- Link to FS Industry Machine Solutions and Industrial Control & Drives training offers- A comprehensive offer about EAA preventive and EAA IT- New ITD Power Training courses for Easy-UPS 3M and GVS- FS ED training offer on Distribution transformers, Low Voltage retrofit & maintenance training for services partners
In addition, please note that an On-line version of our catalog will be released soon – accessible from GFS Academy web portal – with easy and direct access to all our learning paths and learning courses.
As Operations leaders, you need to ensure that you leverage in the best way the proposed training offer by:• assessing competency gaps in your teams, - take the most of our new digital Training and com-petency Tool under deployment.• setting-up the appropriate development plan for your people, anticipating training needs accordingly.
Our regional Training leaders and SPOCs are at your disposal for all information you may require, including related training calendars
Edito
rial
Philippe MauduitGFS operations training director
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Editorial ..........................................................................................................................................2
Learning PathLearning Path - Software & Data Center ............................................................................7Learning Path - Data Center Solutions ...............................................................................8Learning Path - Power...............................................................................................................9Learning Path - InRoom & Chiller cooling ...................................................................... 10Learning Path - InRow cooling & other.............................................................................11Learning Path - LV training ................................................................................................... 12Learning Path - MV training ................................................................................................. 13
Trainings
Electrical Safety J Safety Curriculum for FSR ................................................................................................14 J Advanced Electrical Safety (LAM only) .......................................................................15 J Schneider Electric policies and procedures for Partners .....................................16 J Annual 8hr Electrical and General Safety training refresher ..............................17 J Battery Safety ......................................................................................................................18 J Electrical Crisis Management .........................................................................................19
Soft Skills J Field Services Opportunities Detection by FSR ....................................................... 20 J Field Services Opportunities Detection by FSR: Train the trainer ..................... 21 J Soft skills e-Learning for FSR ..........................................................................................22
Process & Tools J Cybersecurity awareness for Field Service Personnel ...........................................23 J Field Service Processes to Tools for FSRs (LAM to APAC MEA only) .................24 J Onsite for E&P FSR ..............................................................................................................25 J TTT for On-Site E&P Champions ....................................................................................26 J TIPI for FSR (Technical Identification Part Information) ........................................27 J TIPI for selective Users (Technical Identification Part Information) ..................28 J FSA (Field Service Application) ......................................................................................29 J Introduction to BFS program .........................................................................................30 J BFS for FSR Mobile for Laptop Version .......................................................................31 J BFS for Delegated Admin Classic Salesforce Version ............................................32 J BFS for Service Sales Classic Salesforce Version ......................................................33 J BFS for CCC Classic Salesforce Version ........................................................................34 J BFS for Order Manager - Light Classic Salesforce Version ...................................35 J BFS for Oracle Order Manager Classic Salesforce Version ...................................36 J BFS for Planner - Light Classic Salesforce Version ...................................................37 J BFS for Oracle Planner Classic Salesforce Version ...................................................38 J SPS Training Program: Lean Awareness .....................................................................39 J SPS Training Program: Lean Key Actors ..................................................................... 40 J SPS Training Program: Lean Leader .............................................................................41 J SPS Training Program: Lean sponsorship ..................................................................42
Software & Datacentre J On2Data Center ....................................................................................................................43 J On2Software to Networks ............................................................................................... 44 J Netbotz ................................................................................................................................... 45 J StruxureWare for Data Center Expert .......................................................................... 46 J Netbotz and StruxureWare for Data Center Expert Upgrade (SSU) ..................47 J Struxureware Data Center Operation V 8 x: Installation to Configuration .... 48 J StruxureWare Data Center Operation V 8 x: Power to Capacity .........................49 J Struxureware Data Center Operation: Energy Efficiency ......................................50 J Struxureware Data Center Operation v 8x Update Training ................................51 J Ecostruxure Asset Advisor - Awareness for FSRs ......................................................52 J Ecostruxure Asset Advisor - Technical Deep Dive for Software FSRs ...............53 J Ecostruxure Asset Advisor - NOC software for Service Bureau personnel .... 54
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Data Center Solution J Advantage max 2 0 .............................................................................................................55 J EcoAisle + ...............................................................................................................................56 J EcoAisle Standard For Installers .....................................................................................57 J Prefabricated Data Center Solution Training - Container and module ............58 J Hyper Pod ..............................................................................................................................59
Power J On2Power ............................................................................................................................... 60 J Maint 2 ......................................................................................................................................61 J SUXA one-phase (products: SURT, SURTD, SRT, Symmetra LX) ...........................62 J SUXA one-phase (products: SURT, SURTD, SRT (LAM only) ..................................63 J SUXA three-phase (products: SUVT/G3500) .............................................................. 64 J SUXA three-phase (products: Symmetra LX - SUVT/G3500) (LAM only) ..........65 J Symmetra PX2 ...................................................................................................................... 66 J Symmetra PX500 ..................................................................................................................67 J Symmetra MW ...................................................................................................................... 68 J Galaxy 300 to 300i ................................................................................................................69 J Galaxy 3000 ............................................................................................................................70 J Galaxy 5000/5500 .................................................................................................................71 J Galaxy 6000/9000 ................................................................................................................72 J Galaxy 7000 ............................................................................................................................73 J GFC Shore ................................................................................................................................74 J Galaxy PW ...............................................................................................................................75 J Galaxy VS .................................................................................................................................76 J Galaxy VM ...............................................................................................................................77 J Galaxy VX ................................................................................................................................78 J Lithium Ion Battery Solution ............................................................................................79 J BTT / BMS (LAM only) ......................................................................................................... 80 J Secure Power Environment (Europe Only) ..................................................................81 J Accusine/Sinewave 2...........................................................................................................82 J Upsilon STS and Synch Box ...............................................................................................83 J EPS 6/7/8000 (LAM only) ................................................................................................... 84 J Gutor PXC - IEC version .......................................................................................................85 J Easy UPS 3S ............................................................................................................................ 86 J Easy UPS 3M ...........................................................................................................................87
Cooling J On2Cooling ............................................................................................................................ 88 J FastTrack On2Cooling (Europe Service Partners only) ............................................89 J ERA ISA TRA TSA .................................................................................................................. 90 J ERA ISA (old version Pco1) .................................................................................................91 J TRA TSA ....................................................................................................................................92 J BCEC - BCWC TurboCor ......................................................................................................93 J BRE Chillers ............................................................................................................................ 94 J InRoom Chilled Water Gen 1 ............................................................................................95 J InRoom CW Leonardo Empowerment to HDCV ...................................................... 96 J InRoom DX Gen 1 .................................................................................................................97 J InRoom LE DX Gen 2........................................................................................................... 98 J InRoom DX Brushless (IDAV Gen1) ................................................................................. 99 J Controllers & Display ........................................................................................................ 100 J EcoBreeze (On request) ................................................................................................... 101 J EcoFlair .................................................................................................................................. 102 J InRoom CW to DX Gen 1 (LAM only) .......................................................................... 103 J InRow Chilled Water Gen 1+2 ........................................................................................ 104 J InRow CW Gen 2 Upgrade .............................................................................................. 105 J InRow DX1 Gen 1+2 .......................................................................................................... 106 J InRow DX Gen 2 upgrade ............................................................................................... 107 J InRow DX2 ............................................................................................................................ 108 J Power to Cooling Part 1 .................................................................................................. 109 J Power to Cooling Part 2A ................................................................................................110 J Power to Cooling Part 2B .................................................................................................111
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J Cooling fundamentals and Installation Best Practices .........................................112 InRoom DX and InRow DX Unit
J Cooling for Customer Project Managers....................................................................113 J Cooling for Interxion Service Providers......................................................................114
Power training for System Engineers J Symmetra PX500 to Megawatt for System Engineers (Europe Only) .............115 J Galaxy VM for System Engineers (Europe Only) .....................................................116 J Galaxy VX for System Engineers (Europe Only) ......................................................117
Cooling Training for System Engineers J Cooling Solutions for System Engineers .................................................................. 118
ED Onsite Preventive & Onsite Repair J Basics of LV ...........................................................................................................................119 J MasterPact NT/NW ........................................................................................................... 120 J MasterPact MTZ .................................................................................................................121 J Low Voltage retrofit & maintenance training for Services Partners ............... 122 J Basics of MV ........................................................................................................................ 123 J 17,5kV MCSet, Evolis, CTV1 J Equipped with Vacuum Circuit Breaker and Contactor .......................................124 J 17,5kV MCSet, LF, Rollarc J Equipped with SF6 Circuit Breaker and Contactor ............................................... 125 J 24kV MCSet, SF1, SF2 J Equipped with SF6 Circuit Breaker ............................................................................. 126 J Fluokit M24 ..........................................................................................................................127 J Fluair F400 NL equipped with Fluarc SF circuit breaker ..................................... 128 J PIX12-PIX24 Equipped with Vaccum Circuit Breaker and Contactor .............. 129 J HVX CB with M5SM/FK2 Drive Mechanism to CVX Contactor ......................... 130 J BLRM Drive Mechanism to FP Breaker .......................................................................131 J MotorPact ............................................................................................................................ 132 J Easypact EXE ......................................................................................................................133 J RM6 ....................................................................................................................................... 134 J SM6 ........................................................................................................................................135 J Premset 17,5kV IEC .......................................................................................................... 136 J Circuit Breaker; Load Break Switch; Metering units J Premset ANSI ......................................................................................................................137 J Circuit Breaker; Load Break Switch; Metering units J Minera .................................................................................................................................. 138 J Trihal ......................................................................................................................................139 J Gas insulated Switchgear ............................................................................................. 140 J Understand the Vocabulary and Basics of Communication .............................141
ED Diagnosis J ProDiag MV Relay .............................................................................................................142 J ProDiag Trip Unit ............................................................................................................. 143 J ProDiag Breaker ............................................................................................................... 144 J ProDiag Corona migration from V2 to V3 ............................................................... 145 J Full ProDiag Corona ........................................................................................................ 146 J Partial discharge phenomenon ...................................................................................147 J ProDiag Fuse ..................................................................................................................... 148 J ProDiag Cluster ................................................................................................................ 149 J ProDiag Transfo Oil ......................................................................................................... 150
ED Modernize J Asset Connect – Temperature to Environmental monitoring ........................ 151 J Ecostruxure Asset Advisor Preventive - J Application engineer configuration/operation ...................................................152 J Ecostruxure Asset Advisor Preventive - SB agent ............................................... 153
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ED Consulting J MPS Walk through ..........................................................................................................154
Energy AutomationEnergy Automation - E-Learning MV Relays (SEPAM, MiCOM, VAMP) ................................................................................. 155Energy Automation - Classroom training (Advanced) MV Relays (SEPAM, MiCOM, VAMP) .................................................................................156
Industry Machine Solutions (MSOL) Services Training Offer ..................................................................................................................................................... 157 Industrial Control & Drives (IC&D) Services Training Offer .................................... 158
Practical InformationGFS Europe - France - Montbonnot ................................................................................ 159GFS Europe - Denmark - Kolding .....................................................................................160GFS Europe - Italy - Conselve ............................................................................................ 161GFS APAC - Singapore ..........................................................................................................162GFS APAC - Indonesia ...........................................................................................................163GFS APAC - China - Zhuhai .................................................................................................164GFS MEA - Abu Dhabi ..........................................................................................................165GFS LAM - USA - Fort Lauderdale ....................................................................................166GFS LAM - Brazil - Sao Paulo ..............................................................................................167
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Learning Path - Software & Data CenterBack to Homepage
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ITD
- So
ftw
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& D
ata
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1STSt
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Upd
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2ND
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gFU
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+
FSR & ASA/PDDT4
On2Data Centres
StruxureWareData Center Operation
v. 8.x: Installation & configuration
Advantage Max
StruxureWareData Center
Expert
Data CenterExperience
recommended
Netbotz & StruxureWareData Center
Expert Update Training
StruxureWareData CenterOperation
Previous versions
Ecostruxure Asset Advisor:
Aw areness for FSRs
Stru
xure
On
FSR & ASA/PDDT4
On2Softw are & Softw are
StruxureWare Data CenterExpert recommended
Field experiencerecommended Netbotz
Field experiencerecommended
Field experiencerecommended
StruxureWareData Center Operation
v. 8.x: Pow er & Capacity
StruxureWareData Center Operation
Energy Eff iciency
StruxureWareData CenterOperation
V8.x Update Training
UPS & Cooling FSRs
Experience w ith Data Centerfacilities and infrastructure
recommended
Ecostruxure Asset Advisor:
Technical Deep Dive for Software FSRs
IT or Technology background. 3phase/1phase UPS, Cooling & DCE product know ledge. Data center environment understanding. Troubleshooting of data center infrastructure products. Understand how to interact w ith and help customers. Understand w hen to escalate cases. Local language support.
Ecostruxure Asset Advisor:
NOC Software for Service Bureau Personnel
8888
ITD
- D
ata
Cent
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olut
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Learning Path - Data Center Solutions
Data
Cen
terS
olut
ions
Power FSRs Certified on Galaxy or Symmetra products
Cooling FSRs
Software FSRs
FSRs & CSPs
FSRs & CSPs
Installers
Certified InRow DX ORInRoom AND Chillers
Certified on NetbotzAND Data Center
Expert
HyperPod
Eco Aisle +
Eco Aisle Standard For Installers
DDT4 or 5 +Data Center field experience
PreFabricatedData Center Solutions
Learning PathBack to Homepage
99999
ITD
- Po
wer
Learning Path - Power
Learning PathBack to Homepage
Page 1
A minimum level of know ledge w ithin the
Pow er f ield is required + laptop configured for
service1ST
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Pro
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g2N
DSt
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FUN
DA
MEN
TALS
On2Pow er
LAM only:Advanced Electrical
Safety
LAM & APAC MEA only:Field Service Processes &
Tools for FSRs
FSRs
ASA/Ps
SUXA Three PhaseEasy UPS 3SEasy UPS 3M
Galaxy 300 & 300iGalaxy 3000Galaxy VSGalaxy PW
Gutor PXC – IEC version
Galaxy VM
SymmetraPX2
LAM only:BTT / BMS
SUXA One
Phase
Lithium Ion
batteries
Maint 2 Maint 2 Maint 2
Certif ied on any of the 1st Step
3ph UPS products + 6 months f ield
experience on 1st
Step 3ph UPS products or
equivalent 3ph UPS field
experience
Certif ied on any of the 1st Step 3ph
UPS products + 2 years f ield experience
(DDT4) on 1st
Step 3ph UPS products or
equivalent 3ph UPS field
experience
Galaxy 5000/5500
Accusine/Sinewave2
Upsilon STS & Synchbox
2 years f ield experience
(DDT4)
Symmetra MW(No CSP)
Galaxy 6000 - 9000
LAM only:
EPS6-7-8000
SymmetraPX500
Galaxy VX
Europe only:Secure Pow er Environment
Galaxy7000
GFCShore
SUXA training recommended
Certif ied on Galaxy 3000 or Galaxy 4000 or Galaxy 5000 or Galaxy PW + 2 years f ield experience
101010101010
ITD
- In
Room
& C
hille
r coo
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Learning Path - InRoom & Chiller cooling
Learning PathBack to Homepage
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A minimum level of know ledge w ithin the
cooling f ield is required
ON REQUEST(f or install base)
Cooling Fundamentals & Installation Best Practices
for InRoom DX & InRow DXequipment
Oth
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rodu
cts
LAM only:Advanced Electrical
Safety
LAM & APAC MEA only:
Field Service Processes &
Tools for FSRs
HVAC certif ied at local level(F-Gas or similar)
Mechanical contractors engineers,
FSRs, ASA/P
engineers
HVAC certif iedat local country
level
On2Cooling
ASA/PsASA/P
Europe only
HVAC certif ied at local level(F-Gas or similar)
Assessment test
Not passed
Passed
Fast TrackOn2Cooling
ERA ISA(Former v ersion)
InRoomCW Gen 1 ERA ISA
TRA TSAInRoom CW LE Empow erment
& HDCV
InRoom DX Gen 1
InRoomLE DX Gen 2
LAM onlyInRoom
CW & DX Gen 1
TRA TSA
BCECBCWC
TurboCorBRE
Chillers
InRoom DX Brushless
(IDAV Gen 1)
Controllers & Displays
Specially selected FSRs only and pending
agreement betw een local service manager and
training director
Specially selected FSRs only and pending
agreement betw een local service manager and
training director
Any of the 1st Step Product trainings
Interxion Service
Providers
HVAC certif iedat local country
level
Familiar w ith Schneider Electric cooling
equipment on Installation, Functionning and
Maintenance
Cooling for Interxion Service Providers
11111111111111
ITD
- In
Row
coo
ling
& o
ther
Learning Path - InRow cooling & other
Learning PathBack to Homepage
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1STSt
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Trai
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Upd
ate
trai
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2ND
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Pro
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Tr
aini
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ND
AM
ENTA
LS
FSRs
A minimum level of know ledge w ithin the
cooling f ield is required
Cooling Fundamentals & Installation Best Practices
for InRoom DX & InRow DXequipment
Oth
er p
rodu
cts
LAM only:Electrical Safe Work Practices
training
LAM & APAC MEA only:
Field Service Processes &
Tools for FSRs
HVAC certif ied at local level(F-Gas or similar)
Mechanical contractors
FSRs, ASA/Ps
HVAC certif iedat local country
level
On2Cooling
ASA/Ps ASA/Ps Europe only
HVAC certif ied at local level(F-Gas or similar)
Assessment test
Not passed
Passed
Fast TrackOn2Cooling
EcoBreeze InRow DX1 Gen 1 + 2 InRow CW
Gen2 upgrade
InRow DX1 Gen2
Upgrade
InRowDX2
Controllers & Displays
Specially selected FSRs only +
agreement btw local service manager and
training director
EcoFlair InRow CW Gen 1 + 2
InRow Gen 1 certif ied
Selected Pow er FSRs
(No ASA/P)
Project Managers
(No ASA/P)
Pow er to CoolingPart 1
Cooling for Customer Project
Managers
Special agreement +10 proven
site interventions
on InRowunits
Pow er to CoolingPart 2A
4 proven site interventions
on InRowunits & min. 8
w eeks betw een part
A & B
Pow er to CoolingPart 2A
Specially selected FSRs only +
agreement btw local service manager and
training director
Any of the 1st Step Product trainings
1212121212121212
E&P
- LV
Trai
ning
Learning Path - LV training
Learning PathBack to Homepage
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Basic LV eLearning
Masterpact M/NW-NT & Compact NS
Masterpact MTZ Exclusive
ProDiag Breaker
ProDiag Trip Unit
EcoStruxure AAPAsset connect
EcoStruxure AAPCom’X 210/510
Basics of Network Communication
e-Learnings
Blokset
Okken
Prisma
2ndSt
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rain
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3rdSt
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4thSt
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ED On-Boarding Program
2 years experience of service in field - 50 field activities on the product for which training is done
3 years experience of service in field - 50 field activities on the product for which training is done
Basic Relays (eLearning)
ProDiag MV Relay
Advanced Relays
Available soonProduct Training Automation & Digital trainings
Diagnostics Trainings
On Field Experience (Indicative)
1stSt
epCo
lour
cod
e
MPS Walkthrough
EcoStruxureAwareness
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E&P
- MV
Trai
ning
Learning Path - MV training
Learning PathBack to Homepage
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Basic MV eLearning2nd
Step
Pro
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Tra
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g3rd
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Pro
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g4th
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g
ED On-Boarding Program
2 years experience of service in field - 50 field activities on the product for which training is done
3 years experience of service in field - 50 field activities on the product for which training is done
Basic Relays (eLearning)
Available soon
Product Training
Automation & Digital trainings
Diagnostics Trainings
On Field Experience (Indicative)
1stSt
epCo
lour
Cod
eSM6 24kV
SF1, Ev olis, Contactors
RM6 WSGMAefficientGMAGHA
17.5kV MCSet
Ev olis, CTV1
17.5kV MCSet, LF,
Rollarc
24kV MCSet,
SF1, SF2
Easypact EXE Motorpact
TrihalTransformer
Minera Transformer
Minera MP Transformer
FluokitM24+
FP Breaker & BLR(M)
PIX12-PIX24
HVX CB & CVX
Contactor
EcoStruxure AAPAsset connect
EcoStruxure AAPCom’X 210/510
MPS Walkthrough
ProDiag Breaker
ProDiag Fuse ProCorona ProDiag Oil(e-Learning)
Premset17.5kV
Adv anced Relays
ProDiag MV Relay
Transformers
EcoStruxureAwareness
Basics of Network Communication
e-Learnings
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OperationsBack to Homepage
Elec
tric
al S
afet
ySafety Curriculum for FSR
The objective is to train the FSR on necessary safety requirements through e-learning and to pre-pare the FSR to go to field.In the classroom course, the participants will acquire the knowledge of risk factors for arc flash and electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, Lockout Tagout, and emergency response for electrical accidents and injuries
Course Description: Theory 100 %This curriculum is dedicated to FSRs on Safety which they should complete in the first month of joining as a FSR in this course, the participants will acquire the knowledge of risk factors for electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, and emergency response for electrical accidents and injuries.It includes 12 hours of e-learnings on:Safe Start (prevent fall related incidents) - Confined space hazardsFire safety and egressChemicalPPESafe driving and lockout tagoutThis curriculum also includes 8 hours of classroom training on Electrical Safety and Lockout Tagout including arc flash
Audience Schneider Electric FSRs
Duration 20 hours
Languages English
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code GFSH&SC0001001
Locations My Learning Link + Classroom
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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OperationsBack to Homepage
Elec
tric
al S
afet
yAdvanced Electrical Safety (LAM only)
Attendees will learn how to:Distinguish Qualified and Unqualified PersonsIdentify electrical safety principals and controlsRecognize guidelines for hazardous energy controlDescribe sources of electric shock, hazards and protectionDetermine sources of arc events, hazards and protection
Course Description: Theory 75 %Electrical Safety Principals and ControlsDefinition of TermsQualified Employee RequirementsTools and EquipmentPrincipals of Hazardous Energy ControlTopics related to electric shock: Hazards, Consequences, Approach boundaries and PPETopics related to electrical arc events: Case studies, Approach Boundaries, Flash Hazard Analysis Methods, Risk Analysis and PPE SelectionPlanning for safe work (local practice) Practical 25 %Real scenario practiceHazard Assessment and Written Work PlanArc Flash Calculator Hands onProper wearing of PPELock out/ Tag out procedure
Audience Schneider Electric FSRs
Duration 2 days
Languages English, Portuguese & Spanish (LAM)
Pre-requisites N/A
N° of Trainees 3 min to 8 max
Course code GSCSAFI000201
Locations Brazil - Cajamar
USA - Fort Lauderdale
On Site, minimum of 6 participants
Required tools Arc-rated clothing
Arc-rated face shield with balaclava or hood
Min class 0 insulated rubber gloves
Safety shoes with composite toe
Heavy duty leather gloves
Cost Please refer to the Global Field Service Pricing Policy
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OperationsBack to Homepage
Elec
tric
al S
afet
ySchneider Electric policies and procedures for Partners
The objective is to train the Schneider Electric Partners on the Schneider Electric Global Field Ser-vice policies and procedures defined to train the partners on the correct working procedures on site and to prepare the partner technicians to get product trainings and go to field.
Course Description: Theory 100 %This course is dedicated to partner technicians which they should complete as soon as they are onboarded through the official partner program It is a 1 day classroom training on Schneider Electric Global Field Service policies and procedures and Lockout Tagout including arc flash In this classroom course, the participants will acquire the knowledge of risk factors for arc flash and electrical injuries, preventive measures to reduce those risks, controls in place for the technicians, Lockout Tagout, and emergency response for electrical accidents and injuries
Audience Schneider Electric Certified Service Partners
Duration 8 hours
Languages English
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001118
Locations In country
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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OperationsBack to Homepage
Elec
tric
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afet
yAnnual 8hr Electrical and General Safety training refresher
After you have completed this training, you will be tested on your understanding of the following required elements:Able to distinguish between Qualified Person and Unqualified PersonsIdentify electrical safety principals and controlsAble to recognize and react properly in case of an electrical related emergencyRecognize guidelines for hazardous energy controlDescribe sources of electric shock, and its hazards, consequences, and methods of protection against electric shockDetermine sources of electrical explosions (arc flash/arc blast), and their hazards, consequences, and methods of protection against electrical explosions
Course Description: Theory 100 %Training refresher general overview of electrical health and safety practices In this course, the participants will acquire the knowledge of risk factors for electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, and emergency response for electrical accidents and injuries
Audience Schneider Electric FSRs
Duration 8 hours
Languages English
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001119
Locations In country
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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OperationsBack to Homepage
Elec
tric
al S
afet
yBattery Safety
Objectives is to train FSR or Partner on UPS battery risk and operation with focus onUnderstanding battery basics, and their hazards (electrical, chemical, material handling)Perform risk analysis and mitigate risks to lowest level accordinglyCreate a safe working areaPerform operations in energized environment , in safe conditions for himself and the othersMaster making connections, operating procedure and associated actions
Course Description: Theory 60 %Schneider Electric rules reminderBasic battery knowledgeBattery specific risks, how to reduce and control hazardsHow to adapt operating procedure according to battery specific layout and apply accordingly Practical 40 %Perform risk analysisPut in place the right procedure and perform battery replacement operation in real situationCarry out Operations on other UPS batteries connection types
Audience Schneider Electric FSRs and Certified Service Partners
Duration 12 hours
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Safety Curriculum for FSR
MLL course code GFSH&SC0001001
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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OperationsBack to Homepage
Elec
tric
al S
afet
yElectrical Crisis Management
The objective is to make the FSR aware of what is an electrical crisis situation and to train the FSR on how to behave and communicate during an electrical crisis situation
Course Description: Theory 100 %Its an e-learning curriculum design to learn what is an electrical crisis, how to behave and commu-nicate during an electrical crisisAt the end of this module, you will be able to :Understand what is an electrical crisismake logically technical decisions (assess the situation and manage stress and time)Manage communication workflowAdapt the communication according to the thresholdsAvoid typical mistakes
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code SERCROC000002
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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llsField Services Opportunities Detection by FSR
Convert FSRs relationships into increased customer satisfaction level and higher revenues, through opportunities identification.Pre-requisites:Opportunity notification through BFSLocal Services business priorities
Course Description: Theory 100 %This training is designed for Field Services Engineers and Technicians (FSR), to be deployed by local trainersImpact of FSR behaviourBuild relationshipHow to meet customer needs with services offerDealing with sale process for closing
Audience Schneider Electric FSRs
Duration 8 hours
Languages Arabic, Bulgarian, Chinese (Simplified/Traditional), Danish, Dutch, English,
Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian,
Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish,
Turkish
Pre-requisites N/A
N° of Trainees N/A
Course code INFSERI0101
Locations In country
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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llsField Services Opportunities Detection by FSR: Train the trainer
Prepare Field Services internal trainers to deploy “Field Services Opportunities detection by FSR training for local FS teams.This program aims to support the global Lead Management Program led by Global Field Services.Pre-requisite: the participants and their manager will have to attend a preliminary web-meeting approx 1 month before the TTT session.
Course Description: Theory 100 %This 2-days interactive session will develop participants tutorial skills, and help them to deliver “Field Services Opportunities detection by FSR “ training (MLL course ID: INFSERI0101)Participants will learn and develop all required competencies to prepare, run, perform and evalu-ate their sessionsAll practical sequences, exercises, role plays and situations are linked with the core content of the training program to be delivered by the participants to FSRs
Audience Schneider Electric FSRs (internal trainers)
Duration 16 hours
Languages English & French
Pre-requisites The participants and their manager will have to attend a preliminary
web-meeting approx 1 month before the TTT session
N° of Trainees N/A
Course code SERSERI0076001
Locations France - Montbonnot
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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llsSoft skills e-Learning for FSR
This curriculum comprises 6 e-learning modules for providing the basic soft skill training to FSRs on business and customers includingReport writingPositive communicationManage difficult situation and Presentation skills
Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the following 6 basic e-learning courses on soft skills:Managing client dissatisfactionProviding a service that meets the customer’s expectationsWhat is Quality Client Service?It’s Personal: Building a Customer-Centric CultureDealing with clients’ objections (PDF)Asking questions
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code Code creation under process
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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Cybersecurity awareness for Field Service Personnel
The objective is to educate FSR on cybersecurity challenges, Do and Don’t, what are the risks, how to follow proper procedures, prevent threat to customer and company environment
Course Description: Theory 100 %In the “Cybersecurity for Schneider Electric Employees” training course, you have learned the cyber threats and prevention methods, your responsibilities as a Schneider Electric Employee to protect your company assets and data, and how you should act if a security incident occursIn the course “Cybersecurity for Field Service Personnel”, you will learn the DO’s and DON’Ts, in order to protect your Customer’s and Company’s environment and dataIf you don’t pay attention to Cybersecurity guidelines, you present a “threat” to the customer’s environmentYou will learn what you should do : Understand the key risks, follow proper cybersecurity proce-duresMake sure you are transparent with both your management and customer, follow the Do’s and Don’ts
Audience Schneider Electric FSRs and all Field Service Personnel at site
Duration Less than 0,5 days
Languages English
Pre-requisites This e-learning is part of Mandatory Cybersecurity Curriculum for FSR, which
include as a pre-requisite to attend the e-learning
”Cybersecurity awareness for all Schneider Electric Employees”
Ref : IPOIPOE0001018
N° of Trainees N/A
Course code Code creation under process
Locations My Learning Link
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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Field Service Processes to Tools for FSRs(LAM to APAC MEA only)
FSR Introduction to:Schneider Safety policyTechnical Escalation ProcessFSR role in the Quality loopService ViewMaint2 toolIB SuiteSpeed/Kioski
Course Description: Theory 80 %Schneider Safety rules for Field ServicesGFS Ambition and GoalsTechnical Escalation ProcessFSR role & behaviour in Quality loopParts Return ProcessFSB purpose, importance, processService View: features, installation, how to useKioski/Speed: features, how to access and useMaint2 OverviewUPS Tuner IntroductionIB Suite Introduction Practical 20 %Maint2 First Steps to create a reportService View NavigationUPS Tuner BasicsIB Suite BasicsSpeed/Kiosk NavigationOn Call Support for IB Suite
Audience Schneider Electric FSRs
Duration 3 days
Languages English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites LAM only: Electrical Safe Work Practices training
N° of Trainees 3 min to 6 max
Course code SERTECI0001031
Locations Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Laptop with minimum Windows 7, serial port or USB/Serial converter and
Service View and Maint2/IB Suite software tools installed
Cost Please refer to the Global Field Service Pricing Policy
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Onsite for E&P FSR
The FSR will have the ability to use the OnSite tool to track Installed Base, Execute Work Orders and Generate the Technical Report.
Course Description: Theory 90 %Step by Step users guide for FSR’s for maintenance start up and troubleshooting using new soft-ware package Practical 10 %Exercises creating mock up start up maintence and troubleshooting reports using new software package
Audience Schneider Electric FSRs
Duration 1,5 days face to face training or 2 days if combined with TIPI Training
Languages English
Pre-requisites Must have completed and installed ServiceMax FSA (Field Service Application)
which is part of your BFS training onto your laptops Your BFS user login must
have the appropriate access rights to be able to launch OnSite from the FSR
application
N° of Trainees 6 min to 12 max
Course code ITBSERC0001000
Locations In Country
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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TTT for On-Site E&P Champions
Prepare Field Services OnSite Champions in countries to deploy the Onsite training for Local FS teams.This program by Global Field Services aims to support the deployment of Onsite in the countries.The FSR will have the ability to use the OnSite tool to track Installed Base, Execute Work Orders and Generate the Technical Report.
Course Description: Theory 50 %This 2-days interactive session will develop participants tutorial skills, and help them to deliver “Onsite “ training (MLL course ID: SERTECI0001088)Participants will learn and develop all required competencies to prepare, run, perform and evalu-ate their sessions Practical 50 %All practical sequences, exercises, role plays and situations are linked with the core content of the training program to be delivered by the participants to FSRs
Audience Schneider Electric FSRs
Duration 1,5 days face to face training or 2 days if combined with TIPI Training
Languages English
Pre-requisites Must have completed and installed ServiceMax FSA (Field Service Application)
which is part of your BFS training onto your laptops Your BFS user login must
have the appropriate access rights to be able to launch OnSite from the FSR
application
N° of Trainees 6 min to 12 max
Course code SERTECI0001121
Locations In Country
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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TIPI for FSR (Technical Identification Part Information)
The purpose of this training is to allow the FSR to be comfortable using the TIPI software Tool to search for documents and identify spare parts related to a product range.The FSR will also be able to generate a spare parts short list in order to optimize the service opera-tional process.
Course Description: Theory 50 %Navigation and understanding of online/offline information repository Practical 50 %Exercises to locate relevant techincal information and spare parts identification concluding with an understanding of how to order spare parts
Audience Schneider Electric FSRs
Services Planners
Technical Support
Inside Sales
Duration 0,5 days webex (F2F training optional) or 2 days if combined with
OnSite Training
Languages English
Pre-requisites Install the TIPI software from the service download platform prior to the
training and select the product package according to their expertise Product
package location to be defined
N° of Trainees 6 min to 12 max
Course code SERTECI0001043
Locations All training centres
Required tools Laptop, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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TIPI for selective Users (Technical Identification Part Informa-tion)
The purpose of this training is to allow the FSR to be comfortable using the TIPI software Tool to search for documents and identify spare parts related to a product range.The FSR will also be able to generate a spare parts short list in order to optimize the service opera-tional process.
Course Description: Theory 100 %Navigation and understanding of online/offline information repository and how to create relevant techincal information and spare parts identification concluding with an understanding of how to order spare parts
Audience Schneider Electric FSRs
Services Planners
Technical Support
Inside Sales
Duration 2,5 hours webex (F2F training optional on request)
Languages English
Pre-requisites Install the TIPI software from the service download platform prior to the
training and select the product package according to their expertise Product
package location to be defined
N° of Trainees
Course code SERTECI0001113
Locations Webinar
Required tools Laptop, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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FSA (Field Service Application)
The purpose of this training is to train the FSR in using the new FSA software application tool which is a merge of two applications being ServiceMax MFL Classic and PIQ.
Course Description: Theory 90 %Step by Step guide for FSR’s to understand the differences between FSA and the previous tools used and how to navigate through the functionalities available Practical 10 %Exercises in managing and completing a work order and Install Base and Opportunity notification creation
Audience Schneider Electric FSRs
Duration To be confirmed Can also be available as part of the Onsite training
Languages English
Pre-requisites Install the FSR software from the support document available on box prior to
the training session
N° of Trainees 6 min to 12 max
Course code SERTECI0001089
Locations All training centres
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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Introduction to BFS program
Introduction into the E2E process of BFS including the integration between the different roles and systems.
Course Description: Theory 70 %Case CreationWork Order Creation from a Case & LocationNavigation of the Dispatch ConsoleExecuting the work orderCompleting the Work orderOpportunity ManagementValidating and Closing the Work OrderService Contract creation and management Practical 30 %Live Demostrations based on specific roles and scenarios in the process
Audience All Business Units
Duration 2 hours
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code SERTECI0001122
Locations Webinar
Required tools Laptop
Cost Please refer to the Global Field Service Pricing Policy
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BFS for FSRMobile for Laptop Version
My Learning Link - This curriculum will train participants on the use of BFS as a field service repre-sentative (FSR user).Once participants have completed the curriculum and successfully passed the test, they will have the knowledge to fulfill the responsibilities as a field service representative by using the BFS envi-ronment.Note: a part of this training is related to ITB only - and these modules are not mandatory - However ITB FSR should complete the non-mandatory modules. No modules specific to the use of an iPad is included in this training. Any courses that were not tagged as “not required” are MANDATORY.
Course Description: Theory 50 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as an FSR Practical 50 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation
Audience Schneider Electric FSRs
Duration 16 hours
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERE0076000
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Delegated AdminClassic Salesforce Version
Curriculum dedicated to the core scope of Delegated Administrators performing on bridge Field Service platform.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Deleagted Administrator in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation
Audience Delegated Admin for BFS
Duration 35 hours
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code SERSERC0001001
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Service SalesClassic Salesforce Version
This curriculum will train you on the use of BFS as a Service Sales Person.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Service Sales person by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Service Sales operator in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation
Audience Service Sales (Inside Sales)
Duration 8 hours 15 mins
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001005
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for CCCClassic Salesforce Version
This curriculum will train you on the use of BFS as a CCC Agent in the Light Environment.Once you have completed the curriculum and successfully passed the test you will be available to fulfill your job as a CCC Agent by using the BFS Light environment.Note: Light meaning that there are no connectors to the ERP system.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a CCC agent in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation
Audience Customer Care Agents
Duration 3 hours 15 mins
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001007
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Order Manager - LightClassic Salesforce Version
This curriculum will train you on the use of BFS as a Order Manager by using the BFS Light environ-ment.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Order Manager by using the BFS.Note: Light meaning that there are no connectors to the ERP system.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Order Manager in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation
Audience Order Managers
Duration 7 hours 15 mins
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001001
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Oracle Order ManagerClassic Salesforce Version
This curriculum will train you on the use of BFS as a Order Manager by using Oracle.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Order Manager by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Order Manager in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation
Audience Order Managers
Duration 13 hours
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001003
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Planner - LightClassic Salesforce Version
This curriculum will train you on the use of BFS as a Planner in the Light Environment.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Planner by using the BFS Light environment.Note: Light meaning that there are no connectors to the ERP system.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Planner in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation
Audience Planners
Duration 15 hours
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001002
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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BFS for Oracle PlannerClassic Salesforce Version
This curriculum will train you on the use of BFS as a Planner by using Oracle.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as Planner by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.
Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Planner in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation
Audience Planners
Duration 19 hours
Languages English - Spanish - Turkish - French - Japanese
Pre-requisites N/A
N° of Trainees N/A
Course code ITBSERC0001004
Locations My Learning Link
Required tools Laptop with minimum Windows 7, optional Internet connector
Cost Please refer to the Global Field Service Pricing Policy
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SPS Training Program: Lean Awareness
With this 4-hour training session, participants develop their ability to “see the waste”.
Course Description: Theory 50 %Lean basic principles for Services Practical 50 %Serious game to illustrate the lean principles
Audience Schneider Electric FSRs
Duration 0,5 day
Languages English - French - German
Pre-requisites N/A
N° of Trainees N/A
Course code SERMANI000100
Locations To be defined by region
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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SPS Training Program: Lean Key Actors
Be able to actively contribute to a lean project in ServicesKnow & understand the main lean toolsPrerequisite for “Lean for services - Lean leader” training (course code SERMANI000103).
Course Description: Theory 50 %This 4-day training is organized for mixed countries, with Regional leaders, Country Operation excellence team, GFS Operation SPS assessors,to be able to actively contribute to a Lean projectto know and understand the main Lean Toolsto identify and select improvement opportunities Practical 50 %Program:SwimlaneSIM principles & benefitsGlobal planning processLean toolboxSerious game
Audience Regional leaders
Country Operation excellence team
GFS Operation SPS assessors
Duration 4 days
Languages English - French - German
Pre-requisites N/A
N° of Trainees N/A
Course code SERMANI000102
Locations To be defined by region
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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SPS Training Program: Lean Leader
Be able to deploy the Lean approach (alone on simple situation, or with coaching on more com-plex ones).Be able to participate to SPS assessment for Field services.
Course Description: Theory 50 %This 3-day training is organized with mixed countries, for selected Lean Key actors - typically Country operation Excellence team - who have attended the “Lean Key actors” trainingto be able to deploy the Lean Approach and to be able to participate to the SPS for Field Services assessments Practical 50 %Program:Kaizen methodologyChange managementProcess administrationSPS workshop
Audience Country operation Excellence team
Duration 3 days
Languages English - French - German
Pre-requisites SPS Training Program: Lean Key Actor training course
N° of Trainees N/A
Course code SERMANI000103
Locations To be defined by region
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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SPS Training Program: Lean sponsorship
Understand the potential of Lean Management.
Course Description: Theory 50 %This 2-day training is organized in countries, with Operation directors and their reports,to understand the potential of Lean management, and to be able to sponsor the lean projects and transformation Practical 50 %Program:Red & green analysisThe Lean managerIntroduction to SIM ( Short interval management )SPS for field services workshop
Audience Operation directors and their reports
Duration 2 days
Languages English - French - German
Pre-requisites N/A
N° of Trainees N/A
Course code SERMANI000101
Locations To be defined by region
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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On2Data Center
Identify key challenges that customers face in a DC (enterprise, investment, business).Identify DC market trends.Describe how the ISX concept meets those customers’ key challenges.Identify all components of an ISX solution.Identify products and services ordered in the CTO report.Define DCIM and present the DCIM offer from Schneider Electric.Connect a running DCE server and identifies current alarms from the web interface.Access the main online resources for ISX and DCIM.Explain the difference between a Statement of Work and a Technical Statement of work.Check that the room is compliant with ISX requirements.Above all, acquire the foundational awareness of datacentre environment to perform services in a Data Centre.
Course Description: Theory 70 %Datacentre DefinitionDatacentre customers, market, trends and challengesGood practices and applicable standards in datacentresISX ConceptISX offerEnvironmental compliance awarenessDesign Portal, CTO report and Statement of workDCIM Practical 30 %Present datacentre market, trends and challengesFind online documentation and support on www apc com, dcimasset schneider-electric com and dcimsupport apc comWork with CTO reportsConnect to the web interface of DCE
Audience Schneider Electric FSRs
Certified Service Partners
Duration 1,5 days (LAM)
2 days ( Europe/APAC MEA)
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites DDT4 minimum job code highly recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001094
Locations Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Laptop with serial port or serial to USB adapter, minimum Windows7 &
access to Service View
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
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On2Software to Networks
Define a protocol.Use the TCP/IP model to illustrate the different protocol levels.Quote the main components of a TCP/IP network.Install and configure a Network Management Card on a private LAN.Upgrade a network Management Card firmware.Explain the functional principle of common protocols encountered in critical facilities environ-ment: SNMP, Modbus, dry contact, Zigbee.Troubleshoot a network connection using simple tools.
Course Description: Theory 50 %TCP/IP layersInterconnection devices on a TCP/IP networkInstallation and basic configuration of a Network Management CardFirmware upgrade of a Network Management CardDry contactsSNMP protocolModbus protocolZigbee ProtocolBasic network troubleshooting Practical 50 %Configuring network settings dynamicallyConfiguring IP address, Subnet mask, Gateway and DNS manuallyInstallation and initial configuration of a Network Management Card 1 and 2 on a private networkFirmware upgrade of a Network Management Card using the FTP protocol, the serial connection and the USB keyUse the web interface to configure dry contact, output relays and environmental alarmsBasic network troubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 1,5 days (LAM)
2 days ( Europe/APAC MEA)
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites DDT4 minimum job code highly recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001097
Locations Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Laptop with serial port or serial to USB adapter, minimum Windows7 &
access to Service View
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
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Netbotz
Being able to introduce the Netbotz product range to a customer: Netbotz 250, 570 and Pods.Being able to explain the value of the environmental and security monitoring and control to a customer.Being able to install, configure and troubleshoot SNMP based Netbotz (Netbotz 250).Being able to install, configure and troubleshoot Netbotz appliances, sensor pods, wireless pods, sensors, wireless sensors and licenses.Being able to upgrade the appliances and sensor pods (sensor pods, rack access pods and camera pods).Being able to configure with Advanced View software the monitoring and the control of all the devices in the datacentre infrastructure.Being able to build the alerts notification policies, based on alerts and actions.
Course Description: Theory 50 %Security and environmental monitoringOverview of Netbotz rangeInstallation and configuration of Netbotz appliances, sensors pods, wireless pods, sensors, wireless sensors and licencesThe thresholds, the actions and alerts notification policies Practical 50 %Mechanical InstallationEntering network settingsConfiguring alerts, actions and profiles (notification policies)Capture settings (video clips)Pod sharing and SNMP device discovery to use one appliance as the supervisorConfiguring rack access podsConfiguring Zigbee wireless sensors podsConfiguring Netbotz 250Troubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days (LAM)
4 days (Europe/APAC MEA)
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites On2Software to Networks
On2Data Center
N° of Trainees 3 min to 6 max
Course code SERTECI0001001
Locations Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7
USB memory stick (2-4 GB)
Cost Please refer to the Global Field Service Pricing Policy
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StruxureWare for Data Center Expert
Understand the full range of DCE’s (Basic, Standard, Enterprise, Virtual) that monitor and control all datacenter’s infrastructure devices.Install, configure and troubleshoot DCE and enter licences.Upgrade the software of DCE and the FirmWare of all monitored devices.Use the full client DCE in order to administrate DCE and to monitor and control all the devices in the datacenter infrastructure.Configure alerts and notification policies.Training includes information about the new Cloud based DCIM service “EcoStruxure Asset Advisor”.
Course Description: Theory 30 %Presentation and demonstration of Data Center Expert features and discussions in class to support learning Strong focus on Hands on part Practical 70 %Installation of StruxureWare Data Center Expert: physical and virtual DCE versionUpgrade DCE software and upgrade device’s firmware using the FW catalogueEntering network settings on P1 and P2 comm port (public and private network)Register assets and licences entitlement with DCIM EntitlementDiscovering devicesConfiguring DCE for backup and external storageConfiguring alerts and notification policiesSurveillance optionBMS integrationUsers administrationOverview of SNMP 3rd party and Modbus TCP configuration using gatewayTroubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites Netbotz
Field experience (recommended)
N° of Trainees 3 min to 6 max
Course code SERTECI0001002
Locations Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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Netbotz and StruxureWare for Data Center Expert Upgrade (SSU)
Being able to install and configure the latest version of Netbotz and StruxureWare Data Center Expert as per CTO report.It is recommended to attend this training on a regular basis (once a year) to stay updated with software novelties.
Course Description: Theory 25 %Presentation of the latest product and software releases, reminder about service SKUOverview of ongoing projects (future releases) Practical 75 %Practice with the latest products and version available on the date of the training with two objec-tives:1 Refresh trainee’s skill for the ones who do not practice on a regular basis2 Get familiar with the novelties of the products
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English (Europe) - English, Portuguese & Spanish (LAM)
Pre-requisites Attended Netbotz and StruxureWare for Data Center Expert trainings no more
than 2 years ago
N° of Trainees 3 min to 6 max
Course code SERTECI0001002
Locations Denmark - Kolding
Brazil - Cajamar
Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7
USB memory stick (2-4 GB)
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
48
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Struxureware Data Center Operation V 8 x: Installation to Con-figuration
Installation & Configuration of Data Center Operation.Covering module: Base Software, CoLo, Change (workflow), Portal, Server Access, ITPC.
Course Description: Theory 60 %Installing and configuring a DCO serverModelling a Datacentre, understanding Client functionality, user configuration, connecting exter-nal systems, Work order handling w Change module, Colo server and client functionality, Network Management, Portal Practical 40 %Installing server and performing lab exercises covering: Install Clients, create DataCenter model, configure users, setup external system, create and handle work orders, CoLo configuration, Net-work configuration, Portal setup
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites On2Software to Networks
On2Data Center
Field experience and Data Center Expert certification highly recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001004
Locations Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Laptop minimum requirement: Processor:
2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,
Display resolution 1024x768, Operating System: minimum Windows 7 or Linux
(mainly tested on Ubuntu)
Have administration rights on the computer
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
49
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StruxureWare Data Center Operation V 8 x: Power to Capacity
Installing and using DCO Capacity module.Understanding Capacity calculations and functionality - Redundancy, Power Path configuration, DC&Single Phase modelling, Customer Properties&Tags ITO module.
Course Description: Theory 60 %Installing and using the Capacity module Redundancy configurations, Power Path setup, Power calculations, Warnings and Errors, Power Strategies, Tags&Custom Properties, IT Optimize Practical 40 %Installing license, Calculating power scenarios, Setup Power dependency, understand warnings & errors, model Direct Current setup, ITO
Audience Schneider Electric FSRs
Certified Service Partners
Duration 2 days
Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)
Pre-requisites StruxureWare Data Center Operation 8 x: Installation & Configuration
N° of Trainees 3 min to 6 max
Course code SERTECI0001005
Locations Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Laptop minimum requirement: Processor:
2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,
Display resolution 1024x768, Operating System: minimum Windows 7 or Linux
(mainly tested on Ubuntu)
Have administration rights on the computer
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
50
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Struxureware Data Center Operation: Energy Efficiency
Understanding Energy Efficiency concept and configuration of Energy Efficiency.Day 1 is a classroom training (theory and hands-on).Day 2 is held in a Data Center facility (Kolding site).
Course Description: Theory 50 %Basic and advanced understanding of the Energy Efficiency conceptsPUE configurationPower dependency configurationThe scripting languageUnderstanding the power loss curveWorking with measured and/or estimated values Practical 50 %Basic configuration of Energy efficiency in the classroom (day 1) Real configuration at a customer site or in the local Data Center The participants, in groups, will do a complete Energy Efficiency configuration, supervised by the trainer and with assistance from the Data Center manager (day 2)
Audience Schneider Electric FSRs
Certified Service Partners
Duration 2 days
Languages English (Europe)
Pre-requisites StruxureWare Data Center Operation: Capacity
Field experience with Operation & Capacity before attending is recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001006
Locations Denmark - Kolding
Required tools Laptop minimum requirement: Processor:
2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,
Display resolution 1024x768, Operating System: Minimum Windows 7 SP 2 or
Linux (mainly tested on Ubuntu)
Have administration rights on the computer
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
51
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Struxureware Data Center Operation v 8x Update Training
Trainees are informed about and trained in the latest features in Data Center Operation and CoLo + Capacity module Training is based on latest training materials (8x).It is recommended to attend this training on a regular basis (once a year) to stay updated with software novelties.
Course Description: Theory 50 %A comprehensive overview of any changes and new functionalities that have been added to the latest versions of Data Center Operation and CoLo Introduction to new service SKUs Overview of ongoing projects (future releases) Practical 50 %Hands-on labs covering all major changes in the software
Audience Schneider Electric FSRs
Certified Service Partners
Duration 2 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites StruxureWare Data Center Operation Installation and Configuration & Struxure-
Ware Data Center Operation: Power & Capacity - earlier version
N° of Trainees 3 min to 6 max
Course code SERTECI0001007
Locations Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Laptop minimum requirement: Processor:
2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,
Display resolution 1024x768, Operating System: Minimum Windows 7 or Linux
(mainly tested on Ubuntu)
Have administration rights on the computer
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
52
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Ecostruxure Asset Advisor - Awareness for FSRs
Trainees are explained the functionality of EcoStruxure Asset Advisor.Enabling them to introduce the concept to customers.
Course Description: Theory 100 %Using PowerPoint presentation and some live demo, the trainees are introduced to EcoStruxure Asset Advisor functionality.
Audience Power and Cooling FSRs and Schneider personnel working with the solution in
general
Duration 1 hour (webinar)
Languages English
Pre-requisites Experience with Datacentre facilities and DC Infrastructure equipment
N° of Trainees
Course code SERTECI0001103
Locations Webinar
Required tools None for the duration of the training Assuming they have a PC to be able to
participate in Webinar
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
53
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Ecostruxure Asset Advisor - Technical Deep Dive for Software FSRs
Trainees are explained the functionality of EcoStruxure IT Enabling them to perform defined instal-lation services - WDISEOINST, WDSIERINST.
Course Description: Theory 100 %Using PowerPoint presentation and some live demo, the trainees are introduced to EcoStruxure IT functionality The technical configuration is explained and the trainees are prepared to perform installation services as well as troubleshooting
Audience Software FSRs and CCC/support teams
Duration 2 hours (webinar)
Languages English
Pre-requisites Experience with Schneider DCIM solutions and certified on DC Expert software
N° of Trainees
Course code SERTECI0001104
Locations Webinar
Required tools None for the duration of the training Assuming they have a PC to be able to
participate in Webinar
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
54
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Ecostruxure Asset Advisor - NOC software for Service Bureau personnel
Trainees must understand and be able to operate the NOC app, to provide the Service Bureau offer to customers and Schneider organization.
Course Description: Theory 60 %Using presentations and cases, the trainees are taught how to operate the NOC app as well as the processes underlying the work in Service Bureaus Practical 40 %Cases using the system are incooperated, to support learning
Audience Employees and managers of Service Bureau
Duration 3 days
Languages English
Pre-requisites IT or Technology background
3phase/1phase UPS, Cooling & DCE product knowledge
Data center environment understanding
Troubleshooting of data center infrastructure products
Understand how to interact with and help customers
Understand when to escalate cases
Local language support
IT or Technology background
N° of Trainees
Course code SERTECI0001105
Locations Arranged onsite at Service Bureau locations
Required tools The location must be equipped with a server installation and workstations for
each participant for running the NOC app - Including having Zendesk licenses
available for all user
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
55
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nAdvantage max 2 0
This course is intended to Data Center FSR’s who will deliver the Advantage Max 2 0 service: the Data center health check.A Data Center FSR is an experienced Power or Cooling or Software FSR, agile with IT (laptop, tab) and with a strong will to address an holistic view of the computer room including power, air distri-bution, cooling, rack management and floor layout management.After completion of this course, trainees will be able:To install, configure and use the AMDC software (Advantage Max for Data Center)To reinstall AMDC because licences are given for 6 monthsTo collect and measure relevant data in the Data CenterTo use Advantage Max option in MAINT softwareTo understand the ranking for the resultTo generate and present the health check report to the customer
Course Description: Theory 50 %Introducing Advantage Max’s offerPresentation of Advantage Max’s option into MAINT (trending and capacity)Presentation and configuration of AMDC software for Datacentre health checkData collection methodology and measurement tools usageUnderstand the criteria involve in the health check rankingGenerate and present reports to customersUnderstand the recommendations suggested to customers to improve his Datacentre Practical 50 %Using the option Advantage Max in MAINTInstall, configure and use software AMDCCollecting the data in a real DatacentreBuild and present the resulted report to customerThe training includes an assessment in a real datacentre
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3,5 days
Languages English (Europe / APAC MEA) - French (Europe)
Pre-requisites Induction to Data Centrewww
Field experience in datacentre environment recommended prior to attend
N° of Trainees 3 min to 6 max
Course code SERSERI0076001
Locations France - Montbonnot
Singapore
Required tools AMDC for Datacentre Assessment run on minimum Windows (32 or 64 bits)
with minimum 8GB of RAM memory (8 GB highly recommended)
Virtualization technology activated in BIOS
Cost Please refer to the Global Field Service Pricing Policy
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56
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nEcoAisle +
Solution overviewSite planningInstallation/Hands onUsing the ISX CTO reportISX solutions for power and data cabling
Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using EcoAisle installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assemblyCable ladder, Cable and Data partition through cable management, A-Link, Surveillance according to CTO report
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM)
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001092
Locations Denmark - Kolding
Brazil - Cajamar
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Safety gloves
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
57
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nEcoAisle Standard For Installers
Solution overviewSite planningInstallation/Hands onUsing the ISX CTO report
Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using EcoAisle installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assemblyDucting assembly
Audience Installers
Duration 5 days
Languages English
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001093
Locations Denmark - Kolding
Required tools Safety shoes
Laptop with minimum Windows 7
Safety gloves
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
58
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Audience Schneider Electric Senior FSRs
System Engineers
Project Managers
Duration 5 days
Languages English
Pre-requisites Data Center Experience mandatory
Product certification on Galaxy UPS’s, InRow DX/InRoom DX/Chiller, or Netbotz
/ Data Center Expert recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001095
Locations Spain
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Prefabricated Data Center Solution TrainingContainer and module
Introduction to the Prefab Solution offerPrefab structure container and modulePrefab substructures and SystemsCooling in PrefabPower in PrefabPower distributionInstallationStart up and CommissioningPreventive Maintenance activities
Course Description:Theory 50 %Safety in Prefab environmentDefinition of the different Prefab solutionsSubsystems: Firesuppresion, Access control etcPower distribution system: Panel, UPS etcPrefab Cooling solutionsThermodynamics in Prefab modulesInstallation considerationsStart up and Commissioning tasksPreventive Maintenance activities: Siteforms etcPrefab escalation and resources
Practical 50 %Module identification (if available)Subsystem identificationAccess control systemsCooling system start up (if available)Power system start up (if available)Full scale module start up (if available)Identification of PM activities on modules
Access to related Learning Path
59
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nHyper Pod
Solution overviewSite planningInstallation/Hands onUsing the ISX CTO reportCooling solutions
Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using IT Pod installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assembly
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001096
Locations Denmark - Kolding
Required tools Safety shoes
Laptop with minimum Windows 7
Safety gloves
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
60
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Pow
erOn2Power
FSR knows and understands:System earthing arrangementBreakers and selectivityUPS operation principlesGeneral specifications for an UPSTechnical fundamentals on UPS
Course Description: Theory 80 %Safety process at the training centerSystem Earthing arrangementIdentification of Breaker type and selectivityMimic diagramSimple procedures: Turn to Normal and to By-Pass positionsHarmonicsTHDu, THDi, Pf, Cos phi1, P(w), S(VA)Product range overviewBattery management state of art and best practicesRectifier Converter: Input Power FactorBattery operation: Battery voltageCharger Converter: Charging currentInverter Converter: Synchronisation with By-pass, Overload, LimitationAC By-pass Static Switch Converter: Transfer with and without break
Practical 20 %Mimic diagramSimple procedures: Turn to Normal and to By-Pass positionsRectifier Converter: Input Power FactorBattery operation: Battery voltageCharger Converter: Charging currentInverter Converter: Synchronisation with By-pass, Overload, LimitationAC By-pass Static Switch Converter: Transfer with and without break
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites FSR Process & Tools for FSR (APAC MEA & LAM only)
Safe Electrical Work Practices training (LAM only)
N° of Trainees 3 min to 6 max
Course code SERTECI0001086
Locations France - Montbonnot
Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7, serial port or USB/Serial converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
61
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Pow
erMaint 2
Be able to generate start-up, preventive maintenance and break fix report.Note: No licence is provided with the course
Course Description: Theory 25 %Advantages of Maint 2 report for services interaction Practical 75 %Create start-up, maintenance and break fix report following different on-site situationsMaint 2 report explanation to customer
Audience Schneider Electric FSRs
Certified Service Partners with Maint 2 Licence
Duration 1,5 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Attend least Step one of the 1st UPS Product Training
N° of Trainees 3 min to 6 max
Course code SERTECI0001033
Locations France - Montbonnot
Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Laptop with minimum Windows 7, serial port or USB/Serial converter and
Maint2 software tools installed
Cost Please refer to the Global Field Service Pricing Policy
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62
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Pow
erSUXA one-phase(products: SURT, SURTD, SRT, Symmetra LX)
Introduction to single phase UPS’s range (SURT, SURTD, SRT, Symmetra LX) and how to handle service activities.Start-up, preventive maintenance and troubleshooting activities.Usage of the UPS through the network management communication (NMC2) board.This training explains the genesis of the Symmetra PX (Recommend to attend before signing up for Symmetra PX training).A cables kit (for the UPS’s service port interface) is provided to each participant during the course.The kit cost is charged in addition to the training fees (Europe Only).
Course Description: Theory 50 %The ISX offer: SURT, SURTD, the new range of SRT , Symmetra LX product range and related docu-mentationISX solution conceptsOverview of on line technology smart UPS: SURT, SURTD , SRT , and the modular/redundant UPS: Symmetra LXInstallation, start-up and operation proceduresBattery configurationsFirmware upgrade of the UPS comm board and the Power view display Practical 50 %Operation and configuration of SURT, SURTD , SRT and Symmetra LXTechnical service proceduresTroubleshootingNetwork Management Card configuration and firmware upgrade
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001014
Locations France - Montbonnot
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter, minimum Windows 7 & access
to Services View
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
63
OperationsBack to Homepage
Pow
erSUXA one-phase(products: SURT, SURTD, SRT(LAM only)
Introduction to single phase UPS’s range (SURT, SURTD, SRT) and how to handle service activities.Start-up, preventive maintenance and troubleshooting activities.Usage of the UPS through the network management communication (NMC2) board.
Course Description: Theory 50 %The ISX offer: SURT, SURTD, the new range of SRT and related documentationISX solution conceptsOverview of on line technology smart UPS: SURT, SURTD and SRTInstallation, start-up and operation proceduresBattery configurationsFirmware upgrade of the UPS comm board Practical 50 %Operation and configuration of SURT, SURTD and SRTTechnical service proceduresTroubleshootingNetwork Management Card configuration and firmware upgrade
Audience Schneider Electric FSRs
Certified Service Partners
Duration 2 days
Languages English, Portuguese & Spanish (LAM)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001015
Locations Brazil - Cajamar
USA - Fort Lauderdale
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter and minimum Windows 7
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
64
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Pow
erSUXA three-phase(products: SUVT/G3500)
Smart-UPS VT and Galaxy 3500 mechanical installation & communication wiring for single and parallel configuration.Start-up, preventive maintenance and troubleshooting activities.Know how to install and use UPS tuner for Smart-UPS VT and Galaxy 3500.Usage of the UPS through the network management communication (NMC2) board.A cables kit (for the UPS’s service port interface) is provided to each participant during the course.The kit cost is charged in addition to the training fees (Europe Only).
Course Description: Theory 50 %Technical overview of SUVT, Galaxy3500 and Battery XR systems,Galaxy 3500 power module designInstallation, start-up and operation procedures of SUVT and G3500 in single and parallel modeBattery configurations Practical 50 %Technical service proceduresSUVT & G3500 mechanical assemblySUVT & G3500 single and parallel installation, configuration and operationSUVT & G3500 Commissioning and start-up proceduresInstallation of UPS tuner for SUVT & G3500SUVT & G3500 UPS tuner usage and FW upgrade of the power moduleXR battery configurationsTroubleshootingNetwork Management Card configuration and firmware upgrade
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3,5 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001016
Locations France - Montbonnot
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter, minimum Windows7 & access
to Services View
UPS Tuner for SUVT/G3500 installed for Schneider FSRs only
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
65
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Pow
erSUXA three-phase(products: Symmetra LX - SUVT/G3500)(LAM only)
Symmetra LX, SUVT and Galaxy 3500 mechanical installation & communication wiring for single and parallel configuration.Start-up, preventive maintenance and troubleshooting activities.Know how to install and use UPS tuner for Smart-UPS VT and Galaxy 3500.Usage of the UPS through the network management communication (NMC2) board.This training explains the genesis of the Symmetra PX (Recommend to attend before signing up for Symmetra PX training).
Course Description: Theory 50 %Technical overview of Symmetra LX , SUVT, Galaxy3500 and Battery XR systems,Galaxy 3500 power module designInstallation, start-up and operation procedures of SUVT and G3500 in single and parallel modeBattery configurations Practical 50 %Technical service proceduresSymmetra LX and SUVT & G3500 mechanical assemblySymmetra LX and SUVT & G3500 single and parallel installation, configuration and operationSUVT & G3500 Commissioning and start-up procedures Installation of UPS tuner for SUVT & G3500SUVT & G3500 UPS tuner usage and FW upgrade of the power moduleXR battery configurationsTroubleshootingNetwork Management Card configuration and firmware upgrade
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English, Portuguese & Spanish (LAM)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001017
Locations Brazil - Cajamar
USA - Fort Lauderdale
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter, minimum Windows7 & access
to Services View
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
66
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Pow
erSymmetra PX2
Symmetra PX 48-160kW and all enclosures XR ; PDU-XRCommissioning and start-up proceduresPreventive and unscheduled maintenanceISX solution conceptsTechnical service proceduresBe familiar with Maintenance Bypass Panel typesBe familiar with PDU rangeLAM only: Symmetra PX2 model 100kW in 208V will also be covered
Course Description: Theory 30 %The product range and related documentationTechnical overview of Symmetra PX2 and Battery XR configurationsInstallation and commissioning proceduresStart-up proceduresTechnical overview of PX and PDUsBattery configurations Practical 70 %Mechanical AssemblyCommissioning and start-up proceduresDownloading service information proceduresFirmware upgrade proceduresNetwork Management Card configuration and operationPDU configurationTroubleshootingUse of UPS Tuner
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
SUXA Training recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001019
Locations France - Montbonnot
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or Serial to USB adapter, minimum Windows 10
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
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67
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Pow
erSymmetra PX500
Complete mechanical and electrical installation & communication wiring.Start-up, preventive and unscheduled main-tenance activities for single and parallel UPS systems (In LAM both 400V and 480V will be covered).
Course Description: Theory 40 %The product range and related documentationTechnical overview of Symmetra PX500 and Battery XR configurationsAncillary monitor boardInstallation and commissioning proceduresStart-up proceduresSingle & Parallel variantsParallel modeTopology
Practical 60 %Mechanical / electrical orientationUser operationMechanical assemblyCommissioning and start-up proceduresDownloading and interpreting service LogsMaintenance Bypass Panel configurationBattery configurationDistribution configurationA-Bus, P-Bus, C-Bus configurationNMC configuration and operationFirmware upgradeTroubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days (Europe / APAC MEA)
10 days (LAM)
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Symmetra PX2
2 years field experience (DDT4)
N° of Trainees 3 min to 6 max
Course code SERTECI0001020
Locations Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or Serial to USB adapter , minimum Windows 10
For Laptop, power outlet adaptor adapted to training centre’s outlets
Cost Please refer to the Global Field Service Pricing Policy
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68
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Pow
erSymmetra MW
Complete mechanical, electrical & communication installation.Start-up, preventive and unscheduled maintenance activities for single and parallel MW UPS sys-tems.Delta Conversion topology and functionality and behaviour.
Course Description: Theory 40 %Product range and related documentationTechnical overview of componentsInstallation & commissioning proceduresSystem start-up methodsService proceduresCAN Bus configurationParallel modeDelta Conversion topologyEBS and IBS version also the new 800-1000 IBS Practical 60 %Mechanical installationElectrical installationDisplay configurationService proceduresFirmware upgradesComponent analysisTroubleshooting
Audience Schneider Electric FSRs
(Not open for registration for Certified Service Partners)
Duration 10 days
Languages English (Europe)
Pre-requisites Any simple 3 phase product training
2 years field experience (DDT4)
N° of Trainees 4 min to 6 max
Course code SERTECI0001018
Locations Denmark - Kolding
Required tools Safety shoes
Access to ServiceView
Laptop with serial port or Serial to USB adapter, minimum Windows 7
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
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69
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Pow
erGalaxy 300 to 300i
Basic and transverse knowledge on all prod-ucts.Start-up, preventive and unscheduled main-tenance activities for single and parallel UPS systems.
Course Description: Theory 60 %Safety processEnvironment basis knowledgeUPS operation principleBypass procedureStart-up procedureTroubleshooting procedureStudy of Power Supply boardStudy of rectifier and inverterStudy of unitary couplingCharger operationBattery operationStudy of main specificationsStudy overload sequenceSpecial functionsStudy of parallel modeStudy of main parallel specifications
Practical 40 %Handling productMeasurement of characteristicsStart-up, Preventive and Break-fix maintenance in detailIdentification of convertersUPS Tuner explanationBreak-fix identification and procedureDisplay and autonometer explanation
Audience Schneider Electric FSRs
Certified Service Partners
Duration 09 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001071
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
UPS tuner cable (USB/USB)
Measuring equipment used on site
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
70
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Pow
erGalaxy 3000
Start-up, preventive and unscheduled maintenance activities for single and parallel UPS systems.
Course Description: Theory 60 %Safety process at the training centreGalaxy 3000 General Information, Principle and CharacteristicsFunctions, Associated Tools and Power SuppliesPFC converterBattery ModeCharger converterInverter converterBy-Pass converterOverload managementLiquid cooling explanationParallel Mode Practical 40 %Operating sequenceStart-up, preventive maintenance and break-fix activitiesUPS TunerFault finding procedureStrat-up procedure of Single UPS’s and Parallel UPS’s with external by-pass cabinetCalibration and Downgraded modeDisassembly and Draining procedures
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001076
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7, serial port or USB/Serial converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
71
OperationsBack to Homepage
Pow
erGalaxy 5000/5500
Attendees will learn how to install, start-up, operate and troubleshoot Galaxy 5000/5500 models up to 120kVA in 400V plus (in LAM only) up to 130kVA in 480V.Unitary and Parallel, unscheduled maintenance and all communication interfaces.
Course Description: Theory 60 %PFC rectifierNeutral legInverter single and parallel modeBattery modePrinciples & characteristicsOverload detectionsPower supply boardChargerDowngraded modeStandard signallingSpecial functionsServicesViewBasics: Security, BatteryParallel mode
Practical 40 %Operating sequences and testsDifferent components:o single and parallelDismantling critical subassembliesFault finding with UPS TunerCommunication options, the display and back-up time meterTroubleshootingCommissioning and preventive maintenance
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Any simple 3 phase product training
6 months field experience
N° of Trainees 3 min to 6 max
Course code SERTECI0001078
Locations France - Montbonnot
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7, serial port or USB/Serial converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
72
OperationsBack to Homepage
Pow
erGalaxy 6000/9000
CommissioningPreventive and unscheduled maintenanceAll communication interfaces
Course Description: Theory 60 %Principles and characteristicsOverload detectionsPower supply boardStandard chargerDouble bridge charger and anti-harmonic filtersInverterUPS in parallelUPS to up 900kVASingle and parallel coupling partOffline coupling partStandard signallingSpecial functionsServicesViewBasics: Security, Battery, Teleservice, Solu-tion-Pac software
Practical 40 %Operating sequences and testsDifferent components: single, parallel, bypass cabinetDismantling and troubleshooting critical subas-sembliesFault finding with UPS TunerTesting charger, Static Switch, InverterCommunication options, display and back-up time meterInstallation of displayCommissioningPreventive maintenance
Audience Schneider Electric FSRs
Certified Service Partners
Duration 10 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites On2Power
Certified on any of the simple products
2 years field experience - DDT4
N° of Trainees 3 min to 6 max
Course code SERTECI0001080
Locations France - Montbonnot
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7 and serial port or serial to USB converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
73
OperationsBack to Homepage
Pow
erGalaxy 7000
Start-up, preventive and unscheduled mainte-nance activities for single, modular and parallel UPS systems.
Course Description: Theory 60 %Safety process at the training centerSafety process at the training centerGalaxy 7000 General InformationFunctions, Associated Tools, and Power Sup-pliesPFC FunctionNeutral Leg FunctionInverter FunctionAC Bypass and Coupling FunctionBatteries and Chopper FunctionOverloads and DeratingVentilation FunctionModular PrincipleDowngraded ModeMaintenance and CommissioningInstallation with SSCEfficiency Booster ModeEco modeSPoT modeGalaxy 7000 1MVAService View Galaxy 7000
Practical 40 %Handling productIdentification of componentsPower supply pathUse of UPS TunerManual modeStart-up, Preventive and Break-fix maintenance in detailTroubleshootingFirmware upgradeSingle, Modular, and parallel with SSC modeEBM - SPoT Mode
Audience Schneider Electric FSRs
Certified Service Partners
Duration 10 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Any simple 3 phase product training
2 years field experience - DDT4
Galaxy 5000 recommended
N° of Trainees 3 min to 6 max
Course code SERTECI0001081
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 10 and serial port or serial to USB converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
74
OperationsBack to Homepage
Pow
erGFC Shore
Commissioning, Preventive and unscheduled maintenanceAll communication interfaces
Course Description: Theory 70 %Principles and characteristicsArchitectures availableFunctionalityCommunicationExternal Control SystemStandard signalling Practical 30 %Operating sequences and testsUtilisation of UPS TunerTroubleshootingCommissioningPreventive maintenance
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English & French
Pre-requisites G7000 Certified Trainees after on site period (2years-DDT4)
N° of Trainees 3 min to 6 max
Course code SERTECI0001085
Locations France - Montbonnot
Required tools Laptop with minimum Windows 7
Laptop with serial port or USB/Serial converter
Safety shoes
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
75
OperationsBack to Homepage
Pow
erGalaxy PW
Commissioning, preventive and unscheduled maintenance All communication interfaces (In LAM 480V will be covered)
Course Description: Theory 60 %Principles and characteristicsPower supply boardStandard chargerInverterInverter in parallelSingle and parallel coupling partOffline mode coupling partStandard signallingOverload detectionsModification notesBasics: Security, Battery, Solution-Pac software Practical 40 %Operating sequences and testsDifferent components: single-parallel and offlineDismantling critical subassembliesFault finding with UPS TunerTesting the charger, SS, inverterCommunication options, display, back-up meterTroubleshootingCommissioningPreventive and unscheduled maintenance methods
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days
Languages English & French (Europe) - English (LAM) - English (APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001083
Locations France - Montbonnot
West Kingston
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7 and serial port or USB/Serial converter
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
76
OperationsBack to Homepage
Pow
erGalaxy VS
Galaxy VS rangeCommissioning and start-up proceduresPreventive and unscheduled maintenanceGVS solution conceptsTechnical service procedures
Course Description: Theory 60 %General InformationGeneral System Principle and Component DescriptionPriorities and Operational ModesSafety RegulationsOperating and Display MenusStatus and Alarm IndicationsCommissioning for Alpha productSoftware & HardwareMaintenance & TroubleshootingSystem DrawingsGVS ServicesGVS Installation
Practical 40 %Mechanical AssemblyCommissioning and start-up proceduresDownloading service information proceduresFirmware upgrade proceduresNetwork Management Card configuration and operationTroubleshootingUse of UPS Tuner
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001128
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or Serial to USB adapter, minimum Windows 10
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
77
OperationsBack to Homepage
Pow
erGalaxy VM
Complete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled mainte-nance activities for single and parallel Galaxy VM systemsOperationTopology (In LAM both 400V and 480V will be covered)
Course Description: Theory 40 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingSPoT Power TestsPreventive MaintenanceMechanical and electrical Installation
Practical 60 %Mechanical / electrical orientationUser operationMechanical assemblyCommunicationCommissioning and start-up proceduresDownloading and interpreting service informa-tionBattery configurationDistribution configNMC configuration and operationAutomated test, batteries and SPoT testsFirmware upgradeTroubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days (Europe / APAC MEA)
10 days (LAM)
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001084
Locations France - Montbonnot
Denmark - Kolding
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop, minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
78
OperationsBack to Homepage
Pow
erGalaxy VX
Complete mechanical, electrical installation & communication wiring. Configuration variants of the 1250 and 1500kWStart-up, preventive and unscheduled mainten-ance activities for single and parallel Galaxy VM systemsSingle and Parallel Operation Topology and Operation modes
Course Description: Theory 40 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingSPoT Power TestsPreventive MaintenanceMechanical and electrical Installation
Practical 60 %Mechanical / electrical installation of two 1500kW GVX configuration first as single then ParallelUser operationCommunicationCommissioning and start-up proceduresDownloading and interpreting service informa-tion via UPS TunerBattery configurationDistribution configNMC configuration and operationAutomated test, batteries and SPoT testsFirmware upgradeTroubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 10 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Any Simple 3 phase product training
2 years field experience (DDT4)
Galaxy VM
N° of Trainees 3 min to 6 max
Course code SERTECI0001027
Locations Denmark - Kolding
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or Serial to USB adapter, minimum Windows7 & access
to Service View
UPS Tuner installed for Schneider FSE
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
79
OperationsBack to Homepage
Pow
erLithium Ion Battery Solution
Complete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled maintenance activities for single and parallel LIBOperation
Course Description: Theory 60 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresBattery OverviewCommunicationAlarms and LogsLIB softwareParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingPreventive Maintenance Practical 40 %Mechanical / electrical orientationUser operationMechanical assemblyCommunicationCommissioning and start-up proceduresDownloading and interpreting service informationBattery configurationDistribution configurationNMC configuration and operationFirmware upgradeTroubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001026
Locations France - Montbonnot
Denmark - Kolding
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter, minimum Windows 7 & Access
to Service View
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
80
OperationsBack to Homepage
Pow
erBTT / BMS(LAM only)
Attendees will learn how to identify, install, troubleshoot and perform preventive maintenance on various types of battery and Battery Management System componentsComplete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled maintenance activities for single and parallel LIBOperation
Course Description: Theory 60 %Safety PracticesOverview and Technical Specifications of flooded and sealed valve-regulated lead acid batteries, NiCd and Li-ion batteriesOverview and Functions of Battery Management SystemOverview of main battery issuesService battery proceduresLIB User interface, Start-Up Behavior and Operating ProceduresLIB Software, Communication, Alarms and LogsLIB Parallel Operations, Start-Up (Commissioning) Procedures, Firmware Update, Troubleshooting and Preventive Maintenance Practical 40 %Identify types of BatteriesBattery connections and torqueMeasurements with Fluke or AlberCleaningPreventive maintenanceBMS Installation Review, Configuration, Charge and Discharge testLIB Mechanical / electrical orientation, Commissioning and start-up proceduresLIB Communication, User operation, Downloading and interpreting service informationLIB Battery, Distribution and NMC configuration and operationLIB Firmware upgrade and Troubleshooting
Audience Schneider Electric FSRs
Certified Service Partners
Duration 8 days
Languages English, Portuguese and Spanish
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001028
Locations Brazil - Cajamar
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter and minimum Windows7
Outlet adaptor adapted to training country outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
81
OperationsBack to Homepage
Pow
erSecure Power Environment(Europe Only)
Increase electrical knowledge of experienced FSR link to environment phenomena
Course Description: Theory 80 %HarmonicsFilter SolutionsConfigurations librarySystem Earthing arrangementCircuit breakers and SelectivityCapacitive loadsBattery information Practical 20 %Practical exercises to illustrate the Theory
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English & French
Pre-requisites Any simple 3 phase predict training
2 years field experience - DDT4
N° of Trainees 3 min to 6 max
Course code SERTECI000415
Locations France - Montbonnot
Required tools Laptop with minimum Windows 7 and Service View installed
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
82
OperationsBack to Homepage
Pow
erAccusine/Sinewave 2
Start-up, preventive and unscheduled maintenance activities
Course Description: Theory 60 %Safety process at the training centreEnvironment reviewAccusine and Sinewave2 operating principle:Principle diagramHarmonics audit Practical 40 %Harmonics measurementInstallation and ControlsDismantling of subassemblies and configuration (Single, Parallel, Master-Slave)Fault finding procedure
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites Any simple 3 phase simple product training
6 months field experience
N° of Trainees 3 min to 6 max
Course code SERTECI0001062
Locations France - Montbonnot
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7 and Service View installed
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
83
OperationsBack to Homepage
Pow
erUpsilon STS and Synch Box
Start-up, preventive and unscheduled maintenance activities
Course Description: Theory 60 %Safety process at the training centreProtection strategyImprove installation reliabilityRedundancy of sourcesOverview, product range and applicationSafety practices and instruction reviewPower transferring and modesInstallation diagramsProgrammable tolerances and circuit board setting Practical 40 %Operating sequences and testsDifferent componentsDismantling boards and power componentsMeasurements and fault finding procedurePractice on special STS procedures
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days (Europe / APAC MEA)
5 days (LAM)
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites Any simple 3 phase simple product training
6 months field experience
N° of Trainees 3 min to 6 max
Course code SERTECI0001022
Locations France - Montbonnot
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7 & serial port or USB/Serial converter
UPS tuner cable
Measuring equipment used on site
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
84
OperationsBack to Homepage
Pow
erEPS 6/7/8000(LAM only)
Thorough understanding of how to interpret schematicsCalibrate equipmentTroubleshoot and resolve problem situationsPerform preventive maintenance on all 3-phase EPS 6000, 7000 and 8000 UPS systems ranging from 150kVA to 1125kVA
Course Description: Theory 50 %Safety PracticesOverview and Technical SpecificationsPrinciples and CharacteristicsBoards and Schematics analysisStart-up and Preventive maintenance procedures Practical 50 %UPS TunerSub-assemblies replacementCommissioningOperating sequencesMeasurement and troubleshootingCalibrationPreventive and unscheduled maintenance
Audience Schneider Electric FSRs
Certified Service Partners
Duration 10 days
Languages English
Pre-requisites Minimum 2 years of field experience
Trained on Galaxy 3000/4000, Galaxy 5000 or Galaxy PW
N° of Trainees 3 min to 6 max
Course code SERTECI0001030
Locations USA - Fort Lauderdale
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter and minimum Windows7
Outlet adaptor adapted to training centre’s outlets
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
85
OperationsBack to Homepage
Pow
erGutor PXC - IEC version
Introduction and System Overview, Installation, Start-up and operation of the Gutor PXC IEC ver-sion
Course Description: Theory 60 %General InformationGeneral System Principle and Component DescriptionPriorities and Operational ModesSafety RegulationsOperating and Display MenusStatus and Alarm IndicationsCommissioningSoftware & HardwareMaintence & TroubleshootingSystem DrawingsPXC ServicesPXC Installation Practical 40 %InstallationConfigurationOperation
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0234002
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with serial port or serial to USB adapter, minimum Windows 10
Outlet adaptor adapted to training country outlets
Recommended: Programming tools - complete set of PICkit3, Resonance kit,
RS232 to USB converter (for computer without RS232 port), RS232 communica-
tion cable (part number: 940-0024E)
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
86
OperationsBack to Homepage
Pow
erEasy UPS 3S
Introduction to the Easy UPS 3S product range (10 to 40 kVA)Start-up, preventive and unscheduled maintenance activities for single and parallel Easy UPS 3S systems
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English
(APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code SERTECI0001129
Locations France - Montbonnot
Brazil - Cajamar
Singapore
UAE - Abu Dhabi
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
UPS tuner cable (USB/USB)
Firmware and waveform download cable (Ref: 0J-12029-00585)
Measuring equipment used on site
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Safety processSystem OverviewTechnical OverviewMajor Internal ComponentsUPS Positioning and InstallationUPS TunerStart-up (Commissioning)Operation Modes and Operational ProceduresBattery OverviewTopologyFirmware UpdateParallelTroubleshooting and Component ReplacementPreventive MaintenanceCustomer Training
Practical 40 %Component IdentificationPositioning and InstallationTuner FamiliarizationStart-up (Commissioning)Operational ProceduresBattery InstallationFirmware UpdateParallel OperationsTroubleshooting and Component ReplacementPreventive Maintenance
Access to related Learning Path
87
OperationsBack to Homepage
Pow
erEasy UPS 3M
Course Description: Training details to be annonced soon
Audience Schneider Electric FSRs
Certified Service Partners
Duration To be annonced soon
Languages English & French (Europe) - English, Portuguese & Spanish (LAM) -
English (APAC MEA)
Pre-requisites On2Power
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations France - Montbonnot
Brazil - Cajamar
Singapore
Required tools Training details to be annonced soon
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
88
OperationsBack to Homepage
Cool
ing
On2Cooling
Schneider Electric Cooling WorldUnderstand/analyse Thermodynamic- and Humidity conditionsUnderstand/explain the CW and DX principle and operationPiping design and layout CWPiping design and layout DXPipe dimensioning DXHydraulic diagrams CW and DXElectrical diagrams InRoom/InRow/ChillersService Tools, SW and Hardware
Course Description: Theory 65 %SE Cooling portfolio overviewSE Cooling product specifics (understanding the Cooling Platforms)Cooling technologies CW and DXThermodynamics and Humidity (Latent vs Sensible cooling/Psychrometric chart/Airflow/Heatflow)Understand and use of the electrical diagramsUnderstand and use of the hydraulic diagramsBasic introduction to SE service Tools Practical 35 %Practical use of Psychrometric chartPiping dimensioning and calculation of initial charge on InRow and InRoomPerform measurements, analysis and validation of DX equipmentBasic Hands on with different Schneider Service Tools
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certification @ country level
N° of Trainees 3 min to 6 max
Course code SERTECI0001055
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7 or 10
Access to Cooling Tuners
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
89
OperationsBack to Homepage
Cool
ing
FastTrack On2Cooling(Europe Service Partners only)
Cooling product overviewDocumentationInstallation guidelinesCommissioning proceduresGFS service toolsDesign Portal and ToolsTechnical Support and escalationGFS training catalog
Course Description: Theory 100 %SE Cooling portfolio overviewSE Cooling product specfics (understanding the Cooling Platforms)Understand the SE Controller platformsUnderstand and use of the electrical diagramsUnderstand and use of the hydraulic diagramsBasic introduction to SE service Tools Practical %No practical work
Audience Certified Service Partners (Europe only)
Duration 1,5 days
Languages English (Europe)
Pre-requisites HVAC certified at local level (F-gas or similar) and GFS Operation Academy
validation via Test Assesment Process
N° of Trainees 3 min to 6 max
Course code SERTECI0001130
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
Singapore
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
90
OperationsBack to Homepage
Cool
ing
ERA ISA TRA TSA
Product Line Overview ERA, ISA, TRA and TSA ChillersConfiguration of Controllers and TouchscreenInstallationStart upPreventive MaintenanceTrouble ShootingChiller installation rules!This training does not cover the old ERA ISA range, Pco1 controller and Mp20 display
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001100
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Cat5 crossover cable
Carel smartkey and converter
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsController Configuration; UG50 and Pco5 Con-trollerTouchscreen/SIOperation and MaintenanceFree CoolingStart up _ Preventive MaintenanceEDV evo DriverSoftware UpgradeOMI
Practical 50 %Start up using Maint and TurnerConfiguration of the controller Pco5 and Touch screenUpgrade firmware Pco5 and Touch screenWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up EDV evoWorking with Danfoss driver software ( TSA )Working with VFD for the pumpsSet up the OMIFTP and network management card
Access to related Learning Path
91
OperationsBack to Homepage
Cool
ing
ERA ISA (old version Pco1)
Configuration of ControllersPreventive MaintenanceTroubleshootingNote:This training covers the old ERA ISA Chillers with Pco1 controllers and Mp20 Display and oil man-agement
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001053
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Cat5 crossover cable
Carel service kit
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesElectrical and Hydraulic drawingsController Configuration; MP20II and pCO 1 ControllerOperation and MaintenanceFree CoolingPreventive MaintenanceEDV 4 DriverSoftware Upgrade
Practical 50 %Configuration of the controllers Pco1Upgrade firmwareWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up Pco WebSet up ModbusSet up EDV 4Working with Danfoss driver software ( ISA )Trouble shooting
Access to related Learning Path
92
OperationsBack to Homepage
Cool
ing
TRA TSA
Product Line Overview TRA and TSA ChillersConfiguration of Controllers and TouchscreenInstallationStart upPreventive MaintenanceTrouble ShootingChiller installation rulesNote: On request for FSRs previously trained on ERA ISA only
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level On2Cooling
ERA ISA (previous training versions)
N° of Trainees 3 min to 6 max
Course code SERTECI0001054
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with Windows 7
Carel Tool Kit (smart key and converters)
Serial converter + cable
Cat5 crossover cable
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsController Configuration; pCO 5 Controller and touchscreenOperation and MaintenanceFree CoolingMicro channel condenserEVD evo Driver setupSoftware Upgrade controller and touchscreenVFD for compressor /TSAVFD for pumpsOMI
Practical 50 %Start up using Maint and TunerConfiguration of the controller Pco5 and Touch screenUpgrade firmware Pco5 and Touch screenWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up EDV evoWorking with Danfoss driver software (TSA)Working with VFD for the pumpsSet up the OMIFTP and network management card
Access to related Learning Path
93
OperationsBack to Homepage
Cool
ing
BCEC - BCWC TurboCor
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English
Pre-requisites HVAC qualified at country level
On2Cooling
ERA ISA TRA TSA
N° of Trainees 3 min to 6 max
Course code SERTECI0001046
Locations Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Carel Tool Kit (smart key and converters )
Serial converter + cable male connection
Cat5 crossover cable
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %BCEC-F Product Line BCWCSpecificationsFeaturesAccessoriesElectrical SpecificationsElectrical and Hydraulic drawingsController Configuration UG50 and pCO 5 microprocessorTurbocor technologyTubocor electricalTurbocor MechanicalCommunication and protocolsOperation and MaintenanceFree CoolingStart upPreventive MaintenanceSoftware Upgrade
Practical 40 %Start upPreventive MaintenanceConfiguration of the controllersUpgrade firmwareWorking with Unicalc & UninetSetting up the pCO 5 controllerWorking with serial connectionWorking with TurboCor softwareWorking with yentil filesTrouble shooting on Turbocor compressorSet up LAN connections, Modbus & BCEC-BCEFReplace stepper motor in IGV
Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenance
Unscheduled maintenanceConfiguration of controllerConfiguration of the TurboCorUnderstand the TurboCor technologyCommunicationTrouble shooting
Access to related Learning Path
94
OperationsBack to Homepage
Cool
ing
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English
Pre-requisites HVAC qualified at country level
On2Cooling
ERA ISA TRA TSA
N° of Trainees 3 min to 6 max
Course code SERTECI0001048
Locations Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Carel Tool Kit (smart key and converters )
Serial converter + cable
Cat5 crossover cable
Cost Please refer to the Global Field Service Pricing Policy
BRE Chillers
Product Line Overview BREC – BREFScrew CompressorsConfiguration of ControllersInstallation and Best PracticeStart upPreventive MaintenanceTrouble ShootingR1234ze Refrigerant
Course Description:
Theory 60 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsScrew CompressorsShell and tube evaporatorEconomizerController Configuration MP20II and pCO 1 Controller + UG 50 and Pco5 ControllerOperation and MaintenanceFree CoolingStart up _ PMEVDevo DriverSoftware UpgradeOMI
Practical 40 %Start upConfiguration of the controllers Pco1 and Pco5Upgrade firmwareWorking with Uninet and UnicalcWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up the OMITrouble shooting
Access to related Learning Path
95
OperationsBack to Homepage
Cool
ing
InRoom Chilled Water Gen 1
Product overview LE & AM Chilled Water cool-ing unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerConfiguration of AFPS and Active Floor systemsTrouble shooting
Course Description: Theory 55 %Product range CW unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsInstallation ProceduresController configuration UG40 and pCO1Start-up / operationMaintenanceFirmware UpgradeOMI (Optimized Management Interface)
Practical 45 %Configuration of controllerStart-up/operationMaintenanceFirmware upgradeUse of Smart KeySetting up the pCO controller working with the most common configurationsInstallation and update AFPSSet up Active FloorOMI systemTrouble shooting / alarm descriptions
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe/APAC MEA)
Pre-requisites HVAC qualified at country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001057
Locations Italy - Conselve
Singapore
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to Maint, BFS and Service View/TIPI
Cat 5/6 cable, RS485 converter & empty USB memory drive
Carel tool kit (Smart key & converters)
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
96
OperationsBack to Homepage
Cool
ing
InRoom CW Leonardo Empowerment to HDCV
Overview LDCV, LUCV & HDCVSpecification LDCV, LUCV & HDCVInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shootingUnderstand the difference between HDCV and LDCV, LUCV units
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC qualified at country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001066
Locations Italy - Conselve
Brazil - Cajamar
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to Maint, BFS and Service View/TIPI
Cat 5/6 cable, RS485 converter & empty USB memory drive
Carel Tool Kit (smart key and converters )
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Product range LDCV, LUCV and HDCV unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsInstallation ProcedurespCO5+ controller and UG50 display configura-tionConfiguration of Touch screen displayOperationMaintenancep-LAN Setup and configurationProcedures for pCO5+ and Touch Screen Firmware UpgradeUnder floor fan technologyOptional featuresConfiguration of AFC/AFPS and Active Floor systemsOMI (Optimized Management Interface)
Practical 40 %Components identificationpCO5+ simulatorConfiguration of the controllers pCO5+Upgrade pCO5+ and Touch Screen firmwareUse of Smart KeyCommon configurationsSet up p-LAN connections and simulationSetting up CPY controllerSetting up energy meterConfiguration of the touch screen interface and Web Page OnlineSetting up AFC
Access to related Learning Path
97
OperationsBack to Homepage
Cool
ing
InRoom DX Gen 1
Product overview LE & AM DX cooling unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shootingActive floor systems
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe/APAC MEA)
Pre-requisites HVAC qualified at country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001064
Locations Italy - Conselve
Singapore
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to Maint, BFS and Service View/TIPI
Cat 5/6 cable, RS485 converter & empty USB memory drive
Carel tool kit (Smart key & converters)
Cost Please refer to the Global Field Service Pricing Policy
Theory 55 %Product range DX unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsElectronic Expansion valveInstallation ProceduresController configuration UG40 and pCO1Start-up / operationMaintenanceFirmware Upgrade
Practical 45 %Check installationConfiguration of controllerCalculating pipes, dimension and pressure dropStart-up/operationMaintenanceFirmware upgradeUse of Smart KeySetting up the pCO controller working with the most common configurationsTrouble shooting / alarm descriptions
Access to related Learning Path
98
OperationsBack to Homepage
Cool
ing
InRoom LE DX Gen 2
Product OverviewInstallationStart-upPreventive MaintenanceUnscheduled MaintenanceConfiguration of ControllerTrouble shooting
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001061
Locations Italy - Conselve
Brazil - Cajamar
China - Zhuhai
Required tools Safety shoes and PPE
Laptop with minimum Windows 7, access to MAINT, Cooling Tuner & Service
View/TIPI
Cat 5/6 cable & empty USB memory drive
Cost Please refer to the Global Field Service Pricing Policy
Theory 55 %Product RangeProduct SpecificationsOptional Features (CPY controller, Energy Meter, Flow Meter, Dual Power supply with ATS)AccessoriesInverter compressor technologyElectrical and hydraulic diagramsElectronic Expansion ValveInstallation guidelines with pipes sizing and pressure drops calculationJ5 Controller and Touch Screen configurationFirmware upgrade proceduresGroup Mode logic and configuration (A-Link)Start-up / operationMaintenanceConfiguration of AFC/AFPS and Active Floor systems
Practical 45 %Components IdentificationInstallation ChecksMaintenance Simulation (with Maint2)Firmware upgradeUnit Configuration through J5 Simulator and Touch screen displaySetting up CPY driverSetting up InverterSetting up Energy MeterSetting up AFCWeb page configurationController data download/uploadUnit setting up through Cooling TunerGroup Mode SimulationTrouble shooting / alarm descriptions
Access to related Learning Path
99
OperationsBack to Homepage
Cool
ing
InRoom DX Brushless (IDAV Gen1)
Product Overview LE IDAV cooling unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTroubleshooting
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English
Pre-requisites HVAC qualified at country level
On2Cooling
InRoom Gen 1 DX
N° of Trainees 3 min to 6 max
Course code SERTECI0001065
Locations Italy - Conselve
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to Maint, BFS and Service View/TIPI
Cat 5/6 cable, RS485 converter & empty USB memory drive
Carel tool kit (Smart key & converters)
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Product range DX Brushless unitsSpecificationsFeaturesAccessoriesBrushless compressor and CPY humidifier driver technologyCompressor oil balancing technologyElectrical and hydraulic diagramsInstallation ProceduresController configuration UG50 and pCO5+ smallStart-up / operationMaintenanceFirmware Upgrade
Practical 40 %pCO5+ simulatorConfiguration of controllersUpgrade firmwareCommon configurationsSetting up InverterSetting up CPY controllerDownloading Soft files using USB
Access to related Learning Path
100
OperationsBack to Homepage
Cool
ing
Controllers & Display
General understanding about the different kinds of Controller (M172P, J5 and pCO series) and dis-plays (embedded, semi-graphic, Touchscreen 4 3”) used for Schneider-Electric cooling productsController menu (how to navigate, understand menu structure)Communication interfaces & protocolsFirmware (upload new firmware, required tools, where to get it, etc )Basic controller configurationHands-on with simulator (navigation, configuration, communication)
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 4 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC qualified at country level
On2cooling
Step 1 Course
N° of Trainees 3 min to 6 max
Course code SERTECI0001060
Locations Italy - Conselve
Brazil - Cajamar
Singapore
China - Zhuhai
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Cat 5/6 cable, RS485 converter & empty USB memory drive
Carel Tool Kit (smart key and converters)
USB Type A/ Type B cable
USB type A / Mini-USB Cable
Micro SD Card Class 4 min 32 GB Max
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Controller OverviewSpecificationsFeaturesI/O PortsConnectivityConfigurationNetworkFirmware UpgradeGroup ConfigurationModbus Register Map understanding(All these topics will be covered for each model of controller)
Practical 50 %Controller ConfigurationGroup ConfigurationFirmware UpgradeUnits data upload/download (logs, configura-tion files)Setting up BMS connection
Access to related Learning Path
101
OperationsBack to Homepage
Cool
ing
EcoBreeze (On request)
Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shooting
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English
Pre-requisites HVAC certified at local country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001051
Locations Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to MAINT
Access to InTouch
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Product range – modular indirect evaporative cooling unitSpecificationsFeaturesAccessoriesOperation modesSystem schematicsInstallation ProceduresController configuration of microprocessorStart-up / operationMaintenanceFirmware Upgrade on frame and module levelWater treatment system and operations
Practical 60 %Installation toolsComponent locationConfiguration of controllerStart-up/operationMaintenanceFirmware upgradeTrouble shooting / alarm descriptions
Access to related Learning Path
102
OperationsBack to Homepage
Cool
ing
EcoFlair
Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shooting
Course Description:
Theory 40 %Product range – modular indirect evaporative cooling unitSpecificationsFeaturesAccessoriesOperation modesSystem schematicsInstallation ProceduresController configuration of microprocessorStart-up / operationMaintenanceFirmware Upgrade on frame and module levelWater treatment system and operations
Practical 60 %Installation toolsComponent locationConfiguration of controllerStart-up/operationMaintenanceFirmware upgradeTrouble shooting / alarm descriptions
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English
Pre-requisites HVAC certified at local country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001052
Locations Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to MAINT
Access to InTouch
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
103
OperationsBack to Homepage
Cool
ing
InRoom CW to DX Gen 1(LAM only)
Product overview LE & AMInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTroubleshootingActive floor systems
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English, Portuguese & Spanish
Pre-requisites HVAC certified at local country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001056
Locations Brazil - Cajamar
USA - Fort Lauderdale
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Access to Maint & Service View
RS485 converter
USB Memory drive
Carel tool kit (Smart key & converters)
Cost Please refer to the Global Field Service Pricing Policy
Theory 55 %Product range CW & DX unitsSpecificationsFeaturesAccessoriesElectrical and refrigerant drawingsElectronic Expansion valveInstallation ProceduresController configuration UG40 and pCO1 micro-processorStart-up / OperationMaintenanceFirmware Upgrade
Practical 45 %InstallationConfiguration of controllerStart-up/OperationMaintenanceWorking with UninetFirmware upgradepCOweb card configuration and data down-loadsBMS integrationSetting up the pCO controller working with the most common configurationsTroubleshooting / alarm descriptions
Access to related Learning Path
104
OperationsBack to Homepage
Cool
ing
InRow Chilled Water Gen 1+2
InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACRC1xx – RC3xx, CDU and ACRC/RP5xx, ACRC600 +600P
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level
Induction to Cooling
P2C (certified with approval from Service & Training Management)
N° of Trainees 3 min to 6 max
Course code SERTECI0001067
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE Laptop with minimum Windows 7 Hyperterminal for Windows downloaded on lap top Serial RS 232 cable (APC part 940-0103A) USB to Serial converter Cat5 crossover RJ 45 cable USB 2 0 cable A/B 5m (Part 940-8309) Mini Jack RS232 (part 940-0299) Access to MAINT Access to Cooling Tuner Access to InTouch Access to ServicesView
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Unit overview ACRC 1xx , RC3xxS + H, ACRP 502, ACRC 502 & CDU, ACRC600+600PSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Access to related Learning Path
105
OperationsBack to Homepage
Cool
ing
InRow CW Gen 2 Upgrade
InstallationStart-up, preventive and unscheduled maintenance activitiesConfiguration and maintenance of the RC3xxS + H
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level
On2Cooling
InRow Gen1 certified
N° of Trainees 3 min to 6 max
Course code SERTECI0001075
Locations Denmark - Kolding
Italy - Conselve
Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 cable (APC part 940-0103A)
USB to Serial converter
Cat5 crossover RJ 45 cable
USB 2 0 cable A/B 5m (Part 940-8309)
Mini Jack RS232 (part 940-0299)
Access to MAINT
Access to Cooling Tuner
Access to InTouch
Access to ServicesView
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Unit overview ACRC RC3xxS + HSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Access to related Learning Path
106
OperationsBack to Homepage
Cool
ing
InRow DX1 Gen 1+2
InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACSC1xx – RD5xx RP1xx and RD1xx+2xx, ACRD600+ACRD600PAirCooled CondenserFluid Cooler
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at local country level
On2Cooling
N° of Trainees 3 min to 6 max
Course code SERTECI0001068
Locations Italy - Conselve
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 cable (APC part
940-0103A)
USB to Serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Unit overviewACSC,1xx, RD1xx /2xxRD300 gen2ACRD5xx, ACRP1xx, ACRD600+ACRD600PSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaint
Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaint
Access to related Learning Path
107
OperationsBack to Homepage
Cool
ing
InRow DX Gen 2 upgrade
InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACRD600 + ACRD600PAirCooled Condenser
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 3 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level
On2Cooling
InRow DX1 certified
N° of Trainees 3 min to 6 max
Course code SERTECI0001070
Locations Italy - Conselve
Brazil - Cajamar
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 cable (APC part 940-0103A)
USB to Serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Unit overview ACRC RC3xxS + HSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner
Access to related Learning Path
108
OperationsBack to Homepage
Cool
ing
InRow DX2
Controls and indicatorsInitial configurationSet-up advanced featuresStart-upPreventive and unscheduled maintenance activitiesModule level operation
Course Description:
Audience Schneider Electric FSRs
Certified Service Partners
Duration 5 days
Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)
Pre-requisites HVAC certified at country level
On2Cooling
InRow DX1
DDT4
N° of Trainees 3 min to 6 max
Course code SERTECI0001072
Locations Brazil - Cajamar
USA - Fort Lauderdale
Singapore
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 mini jack (APC part940-0299)
USB to serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Unit overview ACDA901, ACOA 501 &ACRAModule level operationSpecificationsFeaturesTroubleshooting
Practical 60 %InstallationConfiguration ofcontrollerStart-up / operationMaintenanceFirmware UpgradeTroubleshootingPressure testEvacuationCharging
Access to related Learning Path
109
OperationsBack to Homepage
Cool
ing
Power to Cooling Part 1
The basics of environment in a data centre and the cooling principles of InRow (Chilled Water)Utilize the RC interfacePerform basic preventive maintenance on an RC unit only
Course Description: Theory 70 %Chilled Water: Basic Chilled Water Theory, Basic Heat/Air Theory, Chilled Water Basic Circulation Theory, Chilled Water Basic Circulation Lab (hands-on)Data Center environment overviewInfraStruXure InRow RC: CDU lab sheet, Electrical diagram overview (InRow Rack & HACS over-view), troubleshootingInfraStruXure InRow RC Display: Display interface overview, display lab overview support, serial connection and FTP overview,uploading firmware via serial connection and FTP lab,control principles lab Practical 30 %Lab exercises on ACRC103Interface with ACRC103Practical classroom exercise with Psychrometric/Moulier diagram
Audience Schneider Electric FSRs
Not open to Certified Service Partners
Duration 5 days
Languages English
Pre-requisites Certified Power FSR with approval from Service and Training management
N° of Trainees 3 min to 6 max
Course code SERTECI0001077
Locations Denmark - Kolding
Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 female/female cable
USB to serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
110
OperationsBack to Homepage
Cool
ing
Power to Cooling Part 2A
Perform start-up of InRow RC unitsPerform Preventive Maintenance on InRow RD and InRow SC unitsPerform on-site diagnostics on InRowRD and InRow SC unitsPerform on-site repair on InRow RC units
Course Description: Theory 70 %InRow RC: Assembly and TroubleshootingInRow RC on-site repairInRow RD preventive maintenanceInRow RD on-site diagnosticsInRow SC preventive maintenanceInRow SC on-site diagnosticsRefrigerant fundamentals Practical 30 %Lab exercise with PEX piping systemProduct understanding
Audience Schneider Electric FSRs
Not open to Certified Service Partners
Duration 5 days
Languages English
Pre-requisites P2C1 + field experience on InRow CW
N° of Trainees 3 min to 6 max
Course code SERTECI0001079
Locations Denmark - Kolding
Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 female/female cable
USB to serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
111
OperationsBack to Homepage
Cool
ing
Power to Cooling Part 2B
Perform start-up of InRow RC unitsPerform Preventive Maintenance on InRow RD and InRow SC unitsPerform on-site diagnostics on InRowRD and InRow SC unitsPerform on-site repair on InRow RC units
Course Description: Theory 70 %InRow RC: Assembly and TroubleshootingInRow RC on-site repairInRow RD preventive maintenanceInRow RD on-site diagnosticsInRow SC preventive maintenanceInRow SC on-site diagnosticsRefrigerant fundamentals Practical 30 %Log P-h practicalProduct understanding
Audience Schneider Electric FSRs
Not open to Certified Service Partners
Duration 5 days
Languages English
Pre-requisites P2C2-A + field experience on InRow CW
N° of Trainees 3 min to 6 max
Course code SERTECI0001049
Locations Denmark - Kolding
Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Hyperterminal for Windows downloaded on lap top
Serial RS 232 female/female cable
USB to serial converter
Cat5 crossover RJ 45 cable
Access to MAINT
Access to InTouch
Access to ServicesView
Access to TIPI
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
112
OperationsBack to Homepage
Cool
ing
Cooling fundamentals and Installation Best PracticesInRoom DX and InRow DX Units
Understanding of the cooling circuit equipmentUnderstanding of the refrigerant, including safety risksBasic knowledge of Installation and DesignCalculate Pipe DimensionsBasic installation procedures:Installation procedures & requirements for the equipmentProper tools to be used for installation and check Maintenance & checking of the tool operation performance
Course Description:
Audience Mechanical contractor engineers
Certified Service Partners FSRs
Schneider Electric FSRs
Duration 5 days
Languages English
Pre-requisites HVAC certified at local country level
N° of Trainees 3 min to 6 max
Course code SERTECI0001059
Locations Denmark - Kolding
Required tools Safety shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %SafetyCooling product line overviewFundamental Cooling and function of compo-nentsTXV and EEVInstallation best practiceElectrical and refrigerant schematicsHumidityCalculate refrigerant piping layout and dimen-sionCalculate refrigerant charging and additional oilTools and methodsLeak test – vacuum - charging procedureTroubleshooting
Practical 60 %Components locationCheck and adjust correct condenser settingsLeak testPull down the vacuum and verify the final leak testCharging the unit with refrigerant calculated +totalAdjust superheatVerify super heat and sub coolingTrouble shooting on live running unitsPerforming an acid testCharge additional oilAll hands on will be using tools recommended by Schneider Electric
Access to related Learning Path
113
OperationsBack to Homepage
Cool
ing
Cooling for Customer Project Managers
Improve project management skills from a cooling perspective
Course Description: Theory 100 %Basic theory of heat removal with chilled waterBasic theory of heat removal with airHumidityLatent and sensible coolingInRow HACS and RACS operationIntroduction to Configuration TeamIntroduction to Applications TeamCTO reports and ISX DesignerDetermining cooling capacityCooling capacity in a data center environmentInRow cooling unitsDX units: ACRD, ACRP, ACSCWorking with HVACProject Management – White Papers
Audience Schneider Electric customer project managers only
Not open to Certified Service Partners
Duration 3 days
Languages English
Pre-requisites Schneider Employee
N° of Trainees 3 min to 12 max
Course code SERTECI0001058
Locations Denmark - Kolding
taly - Conselve
Required tools Laptop with minimum Windows 7
Access to Design Portal
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
114
OperationsBack to Homepage
Cool
ing
Cooling for Interxion Service Providers
This Level II training is dedicated to experienced technicians to gain deeper understanding about maintenance and troubleshooting activities on Schneider Electric cooling equipment
Course Description: Theory %A deep overview of DX and CW cooling products (Close Control Units and Big Chillers)A detailed description of control logic, alarms, main component function/removal/installation and practical examples on proper product servicing Practical 40 %Hands-on excersises designed to teach proper installation guidelines, troubleshooting techniques and periodic/preventive/extraordinary maintenance activities on the product/system
Audience Defined Interxion Service Providers
Duration 5 days
Languages English
Pre-requisites HVAC qualified at country level
Familiar with Schneider Electric cooling equipment on installation, functioning
and maintenance
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations Italy - Conselve
Required tools Safety shoes & PPE
Laptop with minimim Windows 7
Carel Tool Kit (smart key and converters)
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
115
OperationsBack to Homepage
Pow
er -
Trai
ning
for S
yste
m E
ngin
eers
Symmetra PX500 to Megawatt for System Engineers(Europe Only)
The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Symmetra PX500 & Megawatt systems
Course Description:
Audience System Engineers
Duration 4 days
Languages English
Pre-requisites System Engineer Sym PX/MW participation (Enhanced level)
N° of Trainees 3 min to 6 max
Course code SERTECI0001021
Locations Denmark - Kolding
Required tools Safety Shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Product technical reviewRectifierInverterBattery modeBypass modePrinciples & characteristicsOverloadChargerTopologyFinanceCompetition approachMarket studyETO processBattery configuration
Practical 40 %Product content:PX500 and Battery XR configurationsMW configuration and functional variantsAncillary monitor board Installation and com-missioning proceduresStart-up procedureson Single & Parallel variantsParallel mode operationDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition
Access to related Learning Path
116
OperationsBack to Homepage
Pow
er -
Trai
ning
for S
yste
m E
ngin
eers
Galaxy VM for System Engineers(Europe Only)
The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Galaxy VM system
Course Description:
Audience System Engineers
Duration 3 days
Languages English
Pre-requisites System Engineer Galaxy VM participation (Enhanced level)
N° of Trainees 3 min to 6 max
Course code SERTECI0001023
Locations Denmark - Kolding
Required tools Safety Shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Product technical reviewSystem and Technical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsSPoT Power TestsMechanical and electrical InstallationFinanceCompetition approachMarket studyETO process
Practical 40 %Galaxy VM configuration and functional vari-antsInstallation and commissioning proceduresStart-up procedures on Single & Parallel vari-antsParallel mode operation and behaviourDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition
Access to related Learning Path
117
OperationsBack to Homepage
Pow
er -
Trai
ning
for S
yste
m E
ngin
eers
Galaxy VX for System Engineers(Europe Only)
The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Galaxy VX system
Course Description:
Audience System Engineers
Duration 4 days
Languages English
Pre-requisites System Engineer Galaxy VX participation (Enhanced level)
N° of Trainees 4 min to 6 max
Course code Code creation under process
Locations France - Montbonnot
Denmark - Kolding
Brazil - Cajamar
Required tools Safety Shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Theory 60 %Product technical reviewSystem and Technical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsSPoT Power TestsMechanical and electrical InstallationFinanceCompetition approachMarket studyETO process
Practical 40 %Galaxy VX configuration and functional variantsInstallation and commissioning proceduresStart-up procedureson Single & Parallel variantsParallel mode operation and behaviourDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition
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Cool
ing
- Tra
inin
g fo
r Sys
tem
Eng
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rsCooling Solutions for System Engineers
Cooling Product Positioning and Value PropositionExplain our cooling product positioning and how to sell our solutions (Perimeter Air Conditioners, Water Chillers, Air, Ecoflair Air Economizer, InRow units)Introduction and focus on CRAC, Chiller, Ecoflair and InRow knowhowThe cooling trend for Mega projects operated by chilled water systemsTechnical product overviewIntroduce Conselve demo Room Cooling ProductsIntroduce the cooling center as integrated solution InRoom along with the BMS system to be a reference for Customer / Partner visit
Course Description: Theory 60 %Uniflair Room Cooling Range / High Density SolutionsUniflair Chillers rangeEcoflair rangeInRow rangeMonoblock units and Split Systems for mobile telecom applicationsHigh Density cooling solutionsConnectivity – supervisory systemsOptimized Management SystemETO (Engineered To Order) process overviewSales and selection Tools Uniportal/UniNet /Unicalc Practical 40 %Use of Sales and selection Tools; Uniportal/UniNet-ETO/UnicalcExercices on selected projectsAnalysis and discussion in front of the units (interactive)Final evaluation test
Audience System Engineers
Duration 3 days (Europe)
Certification is based on the final test
Languages English
Pre-requisites Master the basics of Technical Cooling
Have attended successfully the Cooling Training Webinar for System Engineers
N° of Trainees 12 min to 16 max
Course code SERTECI0001050
Locations Italy - Conselve
Required tools Safety Shoes & PPE
Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
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air Basics of LV
Provide basic information to new FSRs about Low Voltage components from Schneider electric
Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the e-learning courses onDiscover Partner OffersDiscover Masterpact NT/NWDiscover MicrologicGet Started With Masterpact MTZ
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code Code creation under process
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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air MasterPact NT/NW
FSR will be able to:Perform Level 3 preventive and corrective maintenance on MasterPact NT/NW and Micrologic A/P/H trip unitIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Use associated tools (FFTK, HHTK, Magicbox and softwares, GetnSet and prodiag trip unit ) for performing the maintenanceInstall a device to update an equipment and replace the defective parts
Course Description:
Audience Schneider Electric FSRs
Duration 4 days
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites «Discover MasterPact NT/NW» e-learning
«Discover Micrologic» e-learning
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
IB suite
N° of Trainees 3 min to 6 max
Course code SERTECI0001036
Locations France - Montbonnot
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out MasterPact NT/NW & Compact NSX L3 MaintenanceAssociated tools (FFTK, HHTK, Magicbox and softwares, GetnSet)and prodiag trip unitGeneral Information on MasterPact NT/NW, Compact NSX and Micrologic A/P/H trip unitMasterPact NT/NW, Compact NSX and Micro-logic A/P/H principles and functional partsCommunication busSpare parts identificationManufacturer maintenance solutions for Mas-terPact NT/NW and MicrologicRecommendations for preventive and correc-tive actions according to the Schneider Electric adaptation and replacement policy (PAR)Refer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Dismantle & assemble the circuit breaker and chassisUse the associated tools (FFTK, HHTK, Magicbox and softwares, GetnSet)Maintenance operations on MasterPact NW/NT: case, arc chutes, contacts, connections, chassis, device mechanisms, auxiliary contactsMaintenance operations on Micrologic trip unitMaintenance operations on communication busTroubleshooting
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air MasterPact MTZ
FSR is able to:Commission the MasterPact MTZ breaker and its external modulesIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Use associated tools for performing the commissioning and the maintenanceInstall a device to update an equipment and replace the defective parts
Course Description:
Audience Schneider Electric FSRs
Duration 4 days
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites MasterPact NT/NW
Min 1 year experience in Masterpact service
Electrical Safety training
IBSuite 3 9 or higher version
N° of Trainees 3 min to 6 max
Course code SERTECI0001037
Locations France - Montbonnot
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
Smartphone android type recommended
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %MTZ OfferService offer , adaptation and replacement policyRetrofit solutionsProduct registrationReview of maintenance proceduresMicrologic X , eHMI , embedded monitoring functionsDigital modulesEcoreach SW programMicrologic X protocols: Bluetooth ,NFC, mod-busProdiag trip unitIFE , EIFE, I/O ,M2C , FDM 128 modulesRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 50 %Discover Micrologic X with simulator demo suitcaseCommissioning with eHMI , EcoReach , smart-phoneServices testsInstallation and report generation with Prodiag trip unitInstallation and configuration of external mod-ulesMaintenance on Micrologic X: display replace-ment , unit replacement , firmware upgradeMaintenance on external modules: firmware upgradeTroubleshooting
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air Low Voltage retrofit & maintenance training for Services
Partners
The objective of this training are to train our service providers onCarry out the retrofit of Masterpact M with Masterpact MTZ by using Schneider Electric Plug & Play or Masterkit ECOFIT solutionsCarry out Basic and Advanced levels of preventative maintenance on OKKEN and Prisma low volt-age switchboards according to the manufacturers Maintenance Guide and methodsCarry out Basic and Advanced levels of preventative maintenance on LV Equipment : Masterpact NT/NW, Compact NS and Compact NSX, Meters, Contactors and Currrent Transformers according to the manufacturers Maintenance Guide and proceduresCarry out the preventative and corrective replacement of spare parts on Masterpact NT/NW and Compact NS>630 products according to the manufacturers procedure
Course Description:
Audience Certified Service Partners
Duration Please contact the training co-ordinator in your region
Languages French & English (Europe)
Pre-requisites Diploma/certificate in electrical field
2 years after schooling (18 + 2 years)
Electromechanical knowledge
Successfully completed Basic Schneider LV e-Learning
Policies & procedures training
Experience & knowledge of LV equipment operation (switchgear + circuit
breaker)
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations France - Grenoble
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %This training will provide youProduct information on Masterpact including Masterpact M and Masterpact MTZ and their control unitsThe ecofit solutions by Schneider ElectricLow voltage switchboardsLow voltage switchboard maintenancePreventive maintenance on Okken and PrismaUnderstand the roles and functions of LV equipmentCompact NSX maintenance guidelines and methodsMasterpact NT/NW and Compact NS range presentationMasterpact NT/NW/Compact NS maintenance guidelines and methodsReplacement of spareparts and functional tests
Practical 50 %This course includes practical hands on exercis-es onECOFITTM Masterpact M – MTZ plug and play solutionPreventive maintenance on Okken and PrismaMaintenance of Compact NSX and Masterpact NT/NW/Compact NSSpare part replacement and functional tests of LV equipment
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air Basics of MV
Provide basic information to new FSRs about medium voltage network and the various offers of protection relay from Schneider Electric
Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the e-learning courses onE&P Service Offer Overview: Modernization & Upgrade SolutionsDistribution Networks: Module 1: Distribution in the Electrical NetworkDistribution Networks: Module 3: Constitution of the Distribution NetworkSubstation Equipment: Module 1: TransformersSubstation Equipment: Module 2: Medium Voltage SwitchgearSubstation Equipment: Module 3: Associated EquipmentEASERGY MICOM protection relays technical overviewSEPAM protection relays technical overviewEASERGY P3 offer presentationVAMP Arc Protection
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code Code creation under process
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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air 17,5kV MCSet, Evolis, CTV1
Equipped with Vacuum Circuit Breaker and Contactor
FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 1, 2 & 3 switchgears, Evolis circuit breaker and CTV1 contactorsIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts
Course Description:
Audience Schneider Electric FSRs
Duration 3 days
Languages English & French (Europe) , - English (APAC MEA), - Portuguese and Spanish
(LAM)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and
other Services Application tools
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001034
Locations France - Grenoble
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers and Contactors L4 MaintenanceGeneral Information of McSet, Evolis and CTV1Circuit Breaker & Contactor breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for switchboards, Evolis circuit breakers and CTV1 contactorsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Installation or repsament of spare parts in McSet Switchboard, Evolis Circuit Breaker and CVT1 Contactor base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB po-sition switch, Evolis circuit breaker operating mechanism and CTV1 contactor parts)Torque tightening of power circuitsP2 operating mechanism maintenanceContact pressure verification for Evolis and CTV1 ranges
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air 17,5kV MCSet, LF, Rollarc
Equipped with SF6 Circuit Breaker and Contactor
FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 1, 2 & 3 switchgears, LF circuit breaker and Rollarc contactorsIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts
Course Description:
Audience Schneider Electric FSRs
Duration 4 days
Languages English & French (Europe) , - English (APAC MEA), - Portuguese and Spanish
(LAM)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and
other Services Application tools
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001013
Locations France - Grenoble
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers and Contactors L4 MaintenanceGeneral Information of the McSet, LF and RollarcCircuit Breaker & Contactor breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for switchboards, LF circuit breakers and Rollarc contactors as per LOM’sRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Installation or repsament of spare parts in Mc-Set Switchboard, LF Circuit Breaker and Rollarc Contactor base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB position switch, LF circuit breaker operating mechanism and Rollarc contactor parts)Torque tightening of power circuitsRI operating mechanism dismantling and instal-lation in LF envelopeRollarc closing coil dismantling and installationArcing contact wear verification for LF and Rollarc ranges
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air 24kV MCSet, SF1, SF2
Equipped with SF6 Circuit Breaker
FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 4 switchgears and SF1 and SF2 circuit breakersIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts
Course Description:
Audience Schneider Electric FSRs
Duration 3 days
Languages English, French (Europe), - English (APAC MEA) - Portuguese and Spanish(LAM)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and
other Services Application tools
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001035
Locations France - Grenoble
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers L4 MaintenanceGeneral Information of McSet 4 Switchgear, SF1 and SF2 circuit breakerSF1 and SF2 Circuit Breaker breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for McSet 4 switchboad and SF1 and SF2 circuit breaker as per LOM’sRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Installation or replacement of spare parts in Mc-Set 4 Switchboard and SF1 and SF2 type circuit breaker base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB po-sition switch, SF1&2 circuit breaker operating mechanism)Torque tightening of power circuitsGMH operating mechanism dismantling and installationSF1 and SF2 pole dismantling and installationArcing contact wear verification for SF1 and FS2 ranges
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air Fluokit M24
FSR is able to:Perform Level 2 preventive and corrective maintenance on Fluokit M24+ switchgears and FP circuit breakerIdentify the spare parts with the use of SPEED catalogueUse and locate the proper instructional manual (FAR / PAR Schneider policy Adaptation / Re-change)Install a device to update an equipment and replace the defective parts
Course Description: Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers L2 MaintenanceGeneral Information on Switchgear & FP circuit breakerCircuit Breaker breaking principle and functional partsCircuit breaker operating mechanism kinematicsSpare parts identificationManufacturer maintenanceRecommendations for preventive and corrective actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 70 %Maintenance workshop regarding LOM policyTorque tightening of power circuitsOperating mechanism study on C410 / C420 / C440 and BLRM operating mechanism (cinematic analysis)Installation Adaptation of spare partsRepair procedure & manufacturer recommendations
Audience Schneider Electric FSRs
Duration 4 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED catalogue (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001107
Locations France - Grenoble
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
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128
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air Fluair F400 NL equipped with Fluarc SF circuit breaker
FSR is able toPerform Level 4 preventive and corrective maintenance on Fluair F400 NL switchgear equipped with SF1 & SF2 circuit breakersIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts
Course Description: Theory 30 %FSR is able toPerform Level 4 preventive and corrective maintenance on Fluair F400 NL switchgear equipped with SF1 & SF2 circuit breakersIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts. Practical 70 %Installation of spare parts in Fluair F400 NL Switchboard and SF Circuit BreakersMaintenance on earthing switch controlVT truck,Flap controlMoving parts guide railsCB position switchSF circuit breaker operating mechanism and partsTorque tightening of power circuitsOperating mechanism maintenanceArcing contact wear verification for SF circuit breaker range
Audience Schneider Electric FSRs
Duration 3 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations France - Grenoble
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Tools to be made available by requester:
Refer to detailed list of materials available through your single point of contact
(if training in the country)
Cost Please refer to the Global Field Service Pricing Policy
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air PIX12-PIX24
Equipped with Vaccum Circuit Breaker and Contactor
FSR is able to:Perform Level 4 preventive and corrective maintenance on PIX switchgears, HVX circuit breaker and CVX contactorsIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training
Course Description:
Audience Schneider Electric FSRs
Duration 4,5 days
Languages Portuguese & Spanish (LAM) - English (APAC MEA) - English & French (Europe)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001038
Locations France - Mâcon
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Safety process in carrying out operation MV Switchgear, Circuit Breakers and ContactorsGeneral Information of the PIX12 – PIX24 – PIX36General functionalityOnly operation (not maintenance) of Circuit Breaker & Contactor in PIX cubicle Application of circuit breaker and contactor in PIX cubicleSpare parts identification & replacementManufacturer maintenance solutions for PIX switchboards, recommendations for preventive and corrective actions according to Schneider Electric policyMaintenance offers covered by this training:OnSite Repair, OnSite Preventive *Refer to detailed list of materials available through your single point of contact (if training in the country)
Practical 60 %Installation of spare parts in PIX Switchboard, HVX Circuit Breaker and CVX ContactorMaintenance on earthing switch control, VT truck, flap control, moving parts guide rails, CB position switch, HVX circuit breaker operating mechanism and CVX contactor partsTorque tightening of power circuitsVG identification and replacementSetting adjusmentCVX , HVX maintenancePIX maintenance
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air HVX CB with M5SM/FK2 Drive Mechanism
to CVX Contactor
FSR is able to:Perform Level 4 preventive and corrective maintenance on M5SM/FK2 Mechanism and coupling with HVX breakerIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual for Level-4 maintenanceAble to remove and re-install the main shaftAble to check and adjust manufactory settingsReplacement & Install a device to update an equipment and replace the defective partsBe able to perform the maintenance Level-4 on HVX CB and CBX contactor
Course Description:
Audience Schneider Electric FSRs
Duration 4,5 days
Languages Portuguese & Spanish (LAM) - English (APAC MEA) - English & French (Europe)
Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001039
Locations France - Mâcon
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out M5SM/FK2 Mech-anism L4 MaintenanceGeneral Information of the M5SM/FK2 Mecha-nismGeneral functionalityM5SM/FK2 & HVX Circuit breaker operating mechanism kinematicsSpare parts identificationSpares part replacementManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyIntroduction to associated ProToolsRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Installation of spare parts in M5SM/FK2 operat-ing mechanismInstallation of spare parts in HVX CB and CVX contactorMaintenance L4 , disassemble to the main shaft and opening/closing latchingTorque tightening of power circuitsSetting adjustmentsConnection and setting with active part (poles/VG)
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air BLRM Drive Mechanism to FP Breaker
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training
Course Description:
Audience Schneider Electric FSRs
Duration 4,5 days
Languages English & French (Europe) - English (APAC MEA)
Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001040
Locations France - Mâcon
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
V Diag equipment
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out M5SM Mecha-nism L4 MaintenanceGeneral Information of the BLRM MechanismGeneral functionalityBLRM & FP Circuit breaker operating mecha-nism kinematicsSpare parts identification & replacementManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according to Schneider Electric policyIntroduction to associated ProToolsRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Installation of spare parts in BLRMMaintenance L4, disassemble closing & Open-ing spring and opening/closing latchingTorque tightening of power circuitsSetting adjustmentConnection and setting with active part (poles)
FSR is able to:Perform Level 4 preventive and corrective main-tenance on BLRMMechanism and coupling with FP breakerFP Breaker presentationIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR – Fiche d’Adaptation et de Rechange)Able to de-energed and re-energed Closing & Opening spring
Able to remove and re-install secondary latch-ingAble to check and adjust manufactory settingsReplace & Install a device to update an equip-ment and replace the defective partsMaintenance offers covered by this training:OnSite Repair, OnSite Preventive *
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air MotorPact
FSR is able to:Install Motorpact 7,2kV motor starters (RVSS, FVNR, S3)Prepare and undertake commissioningPerform troubleshooting investigationsPerform OnSite repair and OnSite Preventive * maintenance on Motorpact 7,2kV motor startersKnow and identify different components of MotorpactIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training
Course Description:
Audience Schneider Electric FSRs
Duration 3 days
Languages English & French (Europe) - English, Portuguese & Spanish (LAM)
Pre-requisites Knowledge on MV / LV switchgears
Electro-mechanical knowledge
Elementary understanding of motors
Familiar with SPEED (Spare Parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERSERC0001001
Locations France - Grenoble
Brazil - Cajamar
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process working on MV switchgearsMV AC motors & motor starter reminderGeneral Information of MotorpactTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according to Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Commission soft starter (choose & enter param-eters)Torque tightening of Primary power and Earth circuitsPreparation for electrical testsPreventive maintenance inspectionReplacement of Voltage Transformers and Cur-rent Power TransformersContactor removal and maintenanceThyristor stack replacementCarry out troubleshooting
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air Easypact EXE
The FSR is able to customize & commission EasyPact EXE and undertake maintenance and trouble-shooting operations
Course Description: Theory 25 %Understand what EasyPact is Fixed and WithdrawableHave an overview of the business model innovation for EasyPact EXEMaintenance and Adaptation policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 75 %Install adaptation kitsInstall on rolling baseRolling base motorisation and interlock operation (electrical interlock circuit and mechanical oper-ational interlocks )Installation of spare parts
Audience Schneider Electric FSRs
Duration 2 days
Languages English & French
Pre-requisites Knowledge on MV / LV switchgears
Electro-mechanical knowledge
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001116
Locations France - Grenoble
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
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air RM6
FSR is able to:Autonomously and confidently perform Level 4 preventive and corrective maintenance on RMU’sIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts
Course Description: Theory 30 %Safety process in carrying out RMU maintenanceGeneral presentation (Discovering the RM6 ranges, Characteristics, Modules, Extensibility, break-ing operation and breaking technique, interlocks and accessories)Spare parts identificationManufacturer maintenance solutions for RM6 ring main units as per LOM’sRecommendations for preventive and corrective actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 70 %L4 maintenance operation, preventive and corrective maintenance operation on RM6 functional parts as per LOM policyInstallation of coils (mitop, UV and shunt trip)Installation or replacing a motorization kit for I and D or B functionRepalcing CIT type switch control operating mechanism and circuit breaker operating mechanismReplacing and installation of VPISInstallation of key interlocks
Audience Schneider Electric FSRs
Duration 3 days
Languages English & French (Europe) - English(APAC MEA)
Pre-requisites Knowledge on Ring Main Units
Knowledge on specialized support equipment / tools
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and
other Services Application tools
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001042
Locations France - Grenoble
UAE - Abu Dhabi
Germany
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
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air SM6
FSR is able to:Perform OnSite repair and OnSite Preventive * maintenance on SM6 switchgears including basic maintenance tasks on SF CB, Evolis CB and contactorsFollow the List of Maintenance proceduresIdentify the spare parts with the use of SPEED catalogueUse and locate the proper instructional manual (FAR / PAR Schneider policy Adaptation / Re-change)Install a device to update an equipment and replace the defective parts
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training
Course Description:
Audience Schneider Electric FSRs
Duration 4 days
Languages English, French (Europe), - English (APAC MEA) - Portuguese and Spanish(LAM)
Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors
Electro-mechanical knowledge
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001109
Locations France - Mâcon
Brazil - Cajamar
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Place SM6 24kV in the electrical networkUnderstand SM6 24kV range of cubiclesOverview of equipement architecturebus systemmechanismsdisconnecting switchCBInterlocking functionsNSM operationRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %SM6 operation, access and interlockingreplace switch mechanismreplace RI mechanisminterlock adaptationcommissioningmaintenance operationsearthing switch operation & interlocks
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136
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air Premset 17,5kV IEC
Circuit Breaker; Load Break Switch; Metering units
FSR is able to:Install and commission Premset 17,5kV 630A & 1250A switchgears (CB, HDCB, LBS, Metering and risers)Perform OnSite repair and OnSite Preventive * maintenance on PremsetUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training
Course Description:
Audience Schneider Electric FSRs
Duration 3 days
Languages English & French (Europe) - Portuguese and Spanish(LAM)
Pre-requisites Knowledge on MV / LV switchgears
Electro-mechanical knowledge
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001044
Locations France - Grenoble
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 30 %Safety process in carrying out MV Switchgear L4 Maintenance, Installation & CommissioningGeneral Information about PremsetSpecific details of 2SIS insulation systemIdentification of operating mechanism type and kinematicsTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 70 %Preparation & Installation of a Premset switch-boardInstallation of spare parts in Premset switch-board: Sensors, Control equipment, Charging motor, Opening and Closing coilsRemoval of a panel from SwitchboardTorque tightening of power circuitsOperating mechanism maintenancePreparation for electrical tests
Access to related Learning Path
137
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air Premset ANSI
Circuit Breaker; Load Break Switch; Metering units
FSR is able to:Install and commission Premset 17,5kV 630A & 1250A switchgears (CB, HDCB, LBS, Metering and risers)Perform OnSite repair and OnSite Preventive * maintenance on PremsetUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)
* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training*Under-stand the diferences in ANSI version
Course Description:
Audience Schneider Electric FSRs
Duration 3 days
Languages English, Portuguese & Spanish (LAM)
Pre-requisites Knowledge on MV / LV switchgears
Electro-mechanical knowledge
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations Brazil - Cajamar
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
Theory 40 %Safety process in carrying out MV Switchgear L4 Maintenance, Installation & CommissioningGeneral Information about PremsetSpecific details of 2SIS insulation systemIdentification of operating mechanism type and kinematicsTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)
Practical 60 %Preparation & Installation of a Premset switch-boardInstallation of spare parts in Premset switch-board: Sensors, Control equipment, Charging motor, Opening and Closing coilsRemoval of a panel from SwitchboardTorque tightening of power circuitsOperating mechanism maintenancePreparation for electrical tests
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138
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air Minera
The objective of this training is to train the FSR to Perform Onsite Maintenance (Repair and Preven-tive) on Minera distribution transformers so that the FSR can perform1 Maintenance activities on oil immersed distribution transformers2 Basic site test for distribution transformer3 Advanced site test for distribution transformer
Course Description: Theory 50 %Transformer product knowledgeElectrical ParametersTypes of TransformerCooling and InsulationMonitoring & Protection DeviceComplex preventive activities with draw-out or disassembly:Visual, functional and condition checksParts/systems conditioningTestingParts replacementRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 50 %Maintenance activities with draw-out or disassembly:Visual, functional and condition checksParts/systems conditioningTesting (Insulation resistance measurement, Phase sequence, Transformer turn ratio test, Winding resistance test)
Audience Schneider Electric FSRs
Duration Please contact the training co-ordinator in your region
Languages French & English (Europe) - English (APAC MEA)
Pre-requisites N/A
N° of Trainees 3 min to 6 max
Course code SERTECI0001131
Locations Maizieres les Metz
Indonesia - Cikarang
In country under specific conditions
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
139
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air Trihal
The objective of this training is to train the FSR to Perform Onsite Maintenance (Repair and Preven-tive) on Trihal distribution transformers so that the FSR can perform1 Maintenance activities on dry type distribution transformers2 Basic site test for distribution transformer3 Advanced site test for distribution transformer
Course Description: Theory 50 %Transformer product knowledgeElectrical ParametersTypes of TransformerMonitoring & Protection DeviceComplex preventive activities with draw-out or disassemblyVisual, functional and condition checksParts/systems conditioningTestingParts replacement Practical 50 %Maintenance activities with draw-out or disassemblyCheck the state of the equipment before the interventionService operationsVisual inspectionFunctional tests and diagnosticsCheck the state of the equipment after the interventionCustomer work report
Audience Schneider Electric FSRs
Duration Please contact the training co-ordinator in your region
Languages French & English (Europe)
Pre-requisites
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations Maizieres les Metz
In country under specific conditions
Required tools Laptop with minimum Windows 7
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
140
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air Gas insulated Switchgear
FSR is able to:Understand intensively structure and function of switchgear and componentsobtain certification level 3 for erection and primary assembly of switchgear. The participant has to pass a theoretical/practical testQualification level 3 is defined as:Participant is able to execute by himself erection of standard panels under normal site conditions Additionally participant will be able to do the standard commissioning (primary) in accordance with definitions of the service reference unit
Course Description: Theory Theory + Hands OnStructure and function of the gas-isolated switchgear, the components and design featuresStructure and the operational principle of disconnector, earthing switch, drive mechanism, cir-cuit-breaker and interlocking systemIntensive practical exercises for the assembling, operation, testing and trouble shootingSF6 handling according to highest environmental standards (see European self regulation of elec-trical industry)Applicable safety instructionsLearn how to interpret test and measurement results Practical Equipment to be made available by requester:Refer to detailed list of materials available through your single point of contact (if training in the country)
Audience Schneider Electric FSRs
Duration Variable
Languages English & German
Pre-requisites Knowledge on MV / LV switchgears
Electro-mechanical knowledge
Familiar with SPEED (Spare parts Explorer for Electrical Distribution)
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code Code not available
Locations Germany
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Contact Mr Martin Haas – martin haas@schneider-electric com
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141
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air Understand the Vocabulary and Basics of Communication
The objective of this e-learning course is to provided the basic concepts and vocabulary of net-work communication to FSRs
Course Description: Theory 100 %At the end of this course, you will know the specialized vocabulary and how to interpret a simple communicating products architectureContentCommunication componentsCommunication criteriaMain standards and concepts usedExisting networksNetwork componentsEthernetTCP and IP protocol
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code Code creation under process
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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142
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ProDiag MV Relay
FSR is able to:Perform Diagnosis on MV Relay Protection regarding Schneider electric operational instructions and recommendationsAnalyze the performance of MV Relay protection fonctions, on de-energized MV circuit breakers , according to protection settingsMake recommandations for the necessary corrective actions
Course Description:
Audience Schneider Electric FSRs
Duration 2 days
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites Using IBSuite software according with maintenance license
Knowledge on MV Relay equipments and associated software (S1 Studio / SFT
2841)
Knowledge on MV switchgears
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001008
Locations In country
Required tools Laptop with upgraded IBSuite version
EPI
Personal tool box relevant for MV Relay
Tools to be made available by requester:
MV Relays (1 for 2 participants) – Auxilary power – 3 phases injection test box
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety process to access at MV RelaySystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding to Schneider policySchneider Report generation
Practical 50 %Process applicationMesurement and test upon MV RelayData collectionAnalysis of the dataEvaluate the performance of MV Relay through manufacturer acceptation criteriaApply recommended maintenance solutions with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation
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143
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ProDiag Trip Unit
FSR is able to:Perform Diagnosis on LV Trip unit regarding Schneider electric operational instructions and rec-ommendationsAnalyze the performance of the Trip Unit fonctions, on de-energized low voltage circuit breakers , according to protection settingsMake recommendations for the necessary correctives actions (maintenance , repair or replace-ment) on LV trip unit
Course Description:
Audience Schneider Electric FSRs
Duration 2 days + 1 optional day coaching at customer site( recommended)
Languages English & French (Europe) - English (APAC MEA) -
English, Portuguese & Spanish (LAM)
Pre-requisites Using IBSuite software according with maintenance license
Knowledge on LV trip unit equipment
Knowledge on LV voltage Schneider breakers …
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001009
Locations In country
Required tools Laptop with upgraded IBSuite version
EPI
Personal tool box
Tools to be made available by requester:
ME , FFTK ,NSX test boxes(1 for 2 participants) – LV breakers such as Masterpact
M , NW , NT, NS , NSX , Compact C
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety process to access at Trip UnitSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding to Schneider policySchneider Report generation
Practical 50 %Process applicationMesurement and test upon MV RelayData collectionAnalysis of the dataEvaluate the performance of MV Relay through manufacturer acceptation criteriaApply recommended maintenance solutions with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation
Access to related Learning Path
144
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ProDiag Breaker
FSR is able to:Perform Diagnosis on LV / MV Breakers regarding Schneider Electric operational instructions and recommendationsAnalyze the performance of LV / MV circuit breakers and MV contactor , according to factory ac-ceptation criteriaMake recommandations for the necessary corrective actions (maintenance, repair or replacement)
Course Description:
Audience Schneider Electric FSRs
Duration Initial core training 1,5 days + additional days depending of breaker type + 1
day coaching on customer site ( recommended)
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites Using IBSuite software according with maintenance license
Knowledge on MV / LV Equipments
To be able to perform maintenance level 4 on MV / LV circuit breakers & MV
contactors
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001010
Locations In country
Required tools Laptop with upgraded IBSuite version
EPI
Personal tool box
Tools to be made available by requester:
ProDiag Test Kit (1 for 2 participants)
Equipments according with training scope
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety process to access at MV breakerSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions ac-cording with Schneider policySchneider Report generation
Practical 50 %Process applicationMesurement and test with MV circuit breaker equipmentData collectionAnalysis of the dataEvaluate the performance of MV circuit breaker through manufacturer acceptation criteriaApply recommended maintenance solution with dedicated tools and products according with Schneider policyAnalyse of the resultsReport generation
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145
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ProDiag Corona migration from V2 to V3
FSR is to able to:Perform Partial Discharge Diagnosis on switchgears equipment according to ProDiag Corona using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsAnalyse the performance of equipment regarding partial discharge degradationMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy
Course Description:
Audience Schneider Electric FSRs
Duration 1 day + 1 day coaching on energized MV switchgear (recommended)
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites FSR is able to conduct ProDiag Corona using ProDiag Test Kit V2
Completed e-Learning on the phenomena of Partial discharges
Using IBSuite/OnSite software according to maintenance procedure on MV
switchgears
Knowledge on MV switchgears
Able to perform maintenance level 4 on MV switchgear
MV Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001011
Locations In country
Required tools Laptop with upgraded IBSuite/Onsite including maintenance license
EPI
Personal tool box
Tools to be made available by requester:
Procorona Test Kit V3
Access to power substation for practice
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and rec-ommendations according to Schneider policySchneider Report generation
Practical 50 %Process application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsData collectionAnalysis of the dataEvaluate the performance of equipmentApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation
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146
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Full ProDiag Corona
FSR is to able to : Perform Partial Discharge Diagnosis on switchgears equipment according to ProDiag Corona using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsAnalyse the performance of equipment regarding partial discharge degradationMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy
Course Description:
Audience Schneider Electric FSRs
Duration 2 days + 1 day coaching on energized MV Switchgear (recommended)
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites Successfully completed e-Learning on the phenomena of Partial discharges
Using IBSuite/OnSite software according to maintenance procedure on MV
switchgears
Able to perform maintenance level 4 on MV switchgear
MV Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001131
Locations In country
Required tools Laptop with upgraded IBSuite/Onsite including maintenance license
EPI
Personal tool box
Tools to be made available by requester:
Procorona Test Kit V3
Access to power substation for practice
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and rec-ommendations according to Schneider policySchneider Report generation
Practical 50 %Practical: Process application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsData collectionAnalysis of the dataEvaluate the performance of equipmentApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the results and Report generation
Access to related Learning Path
147
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Partial discharge phenomenon
To understand the phenomenon of partial discharges#To show how to identify the presence of partial dischargesTo make an overview of the different types of partial dischargesTo know the conditions impacting the level of partial dischargesTo discover the different partial discharges measurement methodsTo make an overview of the partial discharges measurement limits on MV cubicles vs the different technologies
Course Description:
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English
Pre-requisites N/A
N° of Trainees N/A
Course code SERTECE0001020
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost Please refer to the Global Field Service Pricing Policy
Theory 100 %Through case studies and practical exercices, this e-Learning uses a storytelling approach tounderstand the phenomenon of partial dischargesidentify the presence of partial dischargesmake an overview of the different types of partial dischargesknow the conditions impacting the level of partial discharges and their consequencesdiscover the different partial discharges measurement methodsmake an overview of the partial discharges measurement limits on MV cubicles vs the different technologiesProDiag Corona service
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148
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ProDiag Fuse
FSR is able to:Perform Diagnosis on MV Fuses regarding Schneider Electric operational instructions and recom-mendationsAnalyze the performance of MV Fuses according to acceptation criteriaMake recommendations for corrective actions
Course Description:
Audience Schneider Electric FSRs
Duration 1 day
Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish
(LAM)
Pre-requisites Using IBSuite software according with maintenance license
Knowledge on MV Fuse applications
Knowledge on Schneider MV equipment using fuses such as QM / CRM / Mo-
torstart etc
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code SERTECI0001012
Locations In country
Required tools Laptop with upgraded IBSuite version
EPI
Personal tool box
Tools to be made available by requester:
Microhmeter
Range of Fuses according with ProDiag scope
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety process to access at MV fusesSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding with Schneider policySchneider Report generation
Practical 50 %Process applicationMesurement of internal resistance by Microh-meterData collectionAnalysis of the dataEvaluate the performance of MV Fuses through manufacturer acceptation criteriaApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation
Access to related Learning Path
149
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ProDiag Cluster
FSR is to able to : Perform Diagnosis on cluster of low voltage switchgears or/and medium voltage withdrawable equipment according to ProDiag Cluster ScopeAnalyse the status of cluster regarding wear & tear, oxidation, degradation, etcMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy
Course Description:
Audience Schneider Electric FSRs
Duration 1 Day + 1 day coaching on LV / MV Switchgear (recommended)
Languages English & French (Europe) - English (APAC MEA) - English,
Portuguese & Spanish (LAM)
Pre-requisites Using IBSuite/OnSite software according to maintenance procedure on LV / MV
switchgears
Able to perform maintenance level 4 on LV / MV switchgear
Electrical Safety training
N° of Trainees 3 min to 6 max
Course code Code creation under process
Locations In country
Required tools Laptop with upgraded IBSuite / OnSite version
EPI
Personal tool box
Tools to be made available by requester:
Low voltage switchgear with withdrawable breaker and Medium voltage with-
drawable equipment
Cost Please refer to the Global Field Service Pricing Policy
Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess applicationJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and recommendations according with Schneider policySchneider Report generation
Practical 50 %Process application on de-energized low voltage switchgear and withdrawable medium voltage equipmentData collectionAnalysis of data,Evaluate performance of clustersApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the results and Report generation
Access to related Learning Path
150
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ProDiag Transfo Oil
At the end of this module, the FSR will be able to make proper oil samples from the top or the bottom of the tank and send the sampling to the laboratory with necessary information
Course Description: Theory 100 %A video tutorial (theoretical Part 1 and 2) + multiple choice questions (practical Test 1 and 2)) to learn to prepare customer’s electrical post for an oil extraction with safetyUse tools provided in the sampling kitMake a proper oil samples from the top or the bottom of the tankProvide necessary informations for a precise analysisSend the sampling to the laboratory and avoid typical and critical mistake
Audience Schneider Electric FSRs
Duration Less than 0,5 days
Languages English & French
Pre-requisites Able to perform basic maintenance on Oil Distribution Transformers
Electrical Safety training
N° of Trainees N/A
Course code SERTECC0001100
Locations My Learning Link
Required tools Smartphone/Tablet/Laptop
Cost N/A
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151
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Asset Connect – Temperature to Environmental monitoring
After this training the FSR is able to install commission and troubleshoot the Easergy thermal and environmental monitoring system
Course Description: Theory 40 %Understands why thermal and environmental monitoring is importantUnderstand why sensors location is importantKnows the principles behind the system (harvesting, communication… )Can update the firmware versionsKnows the precautions to take during installation on all equipment (Motorpact; Mcset; SM6; PIX; RM6… )Refer to detailed list of materials available through your single point of contact (if training in the country) Practical 60 %Physically install the sensors (TH110 & CL110) in switchgear environment and install and commis-sion the SMDConfigure and commission the systemReplace a faulty sensor, PLC, HMI and ZBRN32Configure and connect ComX to the cloud
Audience Schneider Electric FSRs
Duration 2 days
Languages English & French (Europe) - English (APAC) - English, Portuguese & Spanish
(LAM)
Pre-requisites Knowledge on MV / LV switchgears
1 year min FSR
Electro-mechanical knowledge
Electrical Safety training
IT network experience
N° of Trainees 3 min to 6 max
Course code SERTECI0001114
Locations Grenoble
Brazil - Cajamar
UAE - Abu Dhabi
In country under specific conditions
Required tools Laptop
PPE (Personal Protective Equipment)
Cost Please refer to the Global Field Service Pricing Policy
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152
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Ecostruxure Asset Advisor Preventive - Application engineer configuration/operation
Course Description: Theory For application engineers in the service bureau to configure the application according to the equipment installation at the customer site and set the right alarms for the use of application by service bureau agents
Audience Service Bureau
Application engineers
Duration To be annonced soon
Languages
Pre-requisites
N° of Trainees
Course code Code creation under process
Locations Arranged onsite at Service Bureau locations
Required tools
Cost Please refer to the Global Field Service Pricing Policy
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153
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Ecostruxure Asset Advisor Preventive - SB agent
Course Description: Theory For SB agents to understand how to use the application and how to escalate in case they are not able to resolve the issue at distance
Audience Service Bureau operators
Duration To be annonced soon
Languages
Pre-requisites
N° of Trainees
Course code Code creation under process
Locations Arranged onsite at Service Bureau locations
Required tools
Cost Please refer to the Global Field Service Pricing Policy
Access to related Learning Path
154
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MPS Walk through
FSR training:Understand MPS walkthrough offer and learn how to execute an high level one day audit of elec-trical installations using the IB2Diag application and prepare a report to propose Modernization, Performance and Safety recommendationAdmin training:Perform the role of administrator for IB2Diag applicationLocal Admin training:Perform the role of administrator for IB2Diag application in a language other than English
Course Description:
Audience Schneider Electric FSRs
Schneider Electric Administators
Duration Less than 0,5 days
Languages English
Pre-requisites 5 years field experience
Received mail from admin with log-in and password
N° of Trainees N/A
Course code SERC0001000
Locations My Learning Link
Required tools Smart Phone / Tablet
Cost N/A
Theory 50 %FSR training:Introduction to MPS Walkthrough offerHow to download the IB2Diag app from the Schneider App storePing IDHow to download a customer site to the mobileHow to execute an audit (building site, substa-tions, swtichboards, products, etc) using the IB2Diag app and upload the preliminary report to the webHow to create, tidy up and save the reports on the web server for futher actionsAdmin training: FSR training +:How to create a userHow to load BFO accountsUnderstand the cultures and user labels, labels and expertise filesLocal Admin training: Admin training +Understand how a local administrator manage data for launguage other than English
Practical 50 %FSR training:Download the app in your mobile deviceDownload the test site to your mobile deviceBuild the site and substations in the app on the mobile deviceAdd details of electrical equipment and enter observations, risks and recommendationsCheck preliminary reports and upload site to webExport, tidy-up, save and upload the reportsAdmin training: FSR training +:Create a userLoad BFO accountsCheck-out cultures, user labels, labels and expertise filesLocal Admin training: Admin training +Check-out files for translation to local language
Access to related Learning Path
155155
Energy Automation
Energy Automation - E-Learning MV Relays (SEPAM, MiCOM, VAMP)
How to Videos: Register at https://industrialtraining.schneider-electric.com/plantstruxure/portal/catalog.cfm?calendarID=137
Course Description:
Ener
gy A
utom
atio
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Product Reference Course Objective Min
MiCOM INFTECE0001000 EASERGY MiCOM Protection relays overview 10TECE0001003 How to modify a parameter from HMI on MiCOM protection relays? 5TECE0001004 How to set Easergy MiCOM P40 protection relay to trip? 5TECE0001005 How to configure GOOSE publishing and subscribing in Easergy MiCOM P40
protection relays?
5
TECE0001009 How to install Easergy Studio and datamodels? 5TECE0001006 How to work with Easergy Studio in offline mode? 5TECE0001008 How to configure IEC 61850 with MiCOM S1 Studio? 5TECE0001007 How to work with Easergy Studio in online mode? 5TECE0001010 How to extract Disturbance Record with MiCOM S1 Studio? 5
Sepam SPRDE0001007 Sepam Protection Relays Technical Overview 5PRDE0001002 Sepam - How to create an IEC 61850 configuration file and upload it to ACE850
module?
5
PRDE0001006 Sepam - How to create a GOOSE subscription in CET850? 5PRDE0001001 Sepam - How to connect and configure ACE850? 5PRDE0001003 Sepam - How to create a Logipam logic with SFT 2885? 5PRDE0001004 Sepam - How to install SFT2841? 5PRDE0001000 How to connect to Sepam using ELAN network? 5PRDE0001005 How to set an overcurrent function in Sepam? 5
Easergy SALE0001002 Easergy P3 - Offer presentation 14EGRPRDE0001016 Easergy P3: Part 1: Communication to the device 9ERGPRDE0001015 Easergy P3: Part 2: Overcurrent function setup 6ERGPRDE0001018 Easergy P3: Part 3: How to retrieve records 3ERGPRDE0001014 Easergy P3: Part 4: IEC 61850 configuration with EasergyPro 13ERGPRDE0001013 Easergy P3: Part 5: HMI presentation 3ERGPRDE0001012 Easergy P3 - Part 6 - how to collect fundamental information for tech support
purpose
1
ERGPRDE0001011 Easergy P3 - Part 7 - Smart App presentation 4
VAMP Arc SALE0001001 VAMP Arc protection 10ERGPRDE0001010 Arc Flash V125 technical presentation 10
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Energy Automation - Classroom training (Advanced) MV Relays (SEPAM, MiCOM, VAMP) For basic functions and to understand how to operate the relays go through the e-learning men-tioned in another page.
Contact for dates, places & price: Email: [email protected]
Course Description:
Energy Automation
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Product Reference Prerequisite Course Description Days
MiCOM MiCOM121 Good knowledge of Electrical substationsGood knowledge of motor protection principles
Operate and maintain MiCOM P22x and P24x motor protection relay
2
MiCOM125 Good knowledge of Electrical substationsGood knowledge of voltage and frequen-cy protection principles
Operate and maintain MiCOM P92x volta-ge and frequency protection relay
1-3
MiCOM129 Good knowledge of Electrical substations Operate and maintain MiCOM P13x feeder protection relay
3
MiCOM120 Good knowledge of electrical substationsGood knowledge of overcurent and feeder protection principles
Operate and maintain MiCOM P12x and P14x overcurrent and protection relay
2
MiCOM002 Give a comprehensive overview of selec-ted MiCOM Px20 and Px40 relaysGive detail insight into the MiCOM support software, MiCOM S1 Studio
2
MiCOM004 Give a comprehensive overview of selec-ted MiCOM Px30 relaysGive detail insight into the MiCOM support software, MiCOM S1 StudioDetail the relay construction, application, programming and communication.
2
Sepam SEP01 Implement, use and commission Sepam 20, 40 and 80 • Know each Sepam serie in detail
4
SEP05 SEP01 Know the advanced features of Sepam 60Use and Implement Sepam 60Use control logicCreate and customize the mimic editor
3
SEP02 SEP01 Know the advanced features of Sepam 80Use and Implement advanced functions of Sepam 80Use advanced control logicCreate examples of control logic with Logipam softwareCreate and customize the mimic editor
3
Easergy EASERP3_02 Easergy P3 – Feeder Motor and Voltage protection relays
2
EASERP3_02b EASERGY P3 Extra day about IEC 61850 and competition
1
VAMP VAMP06 To introduce new user to the HMI of the protection relay series Vamp 50, Vamp 200, Vamp 300 series
0.25
VAMP11 To introduce new user to VAMPSET con-figuration software for VAMP protection relays
0.25
VAMP03 Basic understanding of Power Networks To be able to set a feeder protection scheme with VAMP protections relays and generate faults to test this solution
1
Note: The above-mentioned trainings are the recommended trainings on MV Relays. For other trainings or further information please contact by Email
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Industry Machine Solutions (MSOL) Services Training Offer
The FSR training contents (both legacy and new offers) on Machine Solutions products are now available Find all Machine Solutions Trainings :https://spiceportal.schneider-electric.com/web/oem-campus/machine-solutions-training
Learn more about the Machine Solutions Organization:https://spiceportal.se.com/web/machine-solutions/home
Contact : Julia [email protected]
IndustryBack to Homepage
158158158158158
Indu
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Industry Industrial Control & Drives (IC&D) Services Training Offer
Access to the Drive Training portal:https://spiceportal.schneider-electric.com/web/ic-d/drives-training2
We are offering internal & external trainings for our Drives, adapted to different profiles and know-ledge levels.Our training offers may attract different players : Product Managers/ V1/V2, Product Application Engineers, Field Services Engineers...in worldwide scope.We have training centers in France (Pacy-sur-Eure) and in Austria (Vienna) where the in-class cour-ses are held, and some courses take place also in the Countries.
IndustryBack to Homepage
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Practical Information
GFS Europe - France - MontbonnotLocation addressSchneider Electric140 avenue Jean KUNTZMANN6000 38334 ST ISMIER CEDEX (Montbonnot St Martin)FRANCE
Training times Courses having a higher duration than or equal to 3 days.first day of training - regardless of day of the week: 10:00 – 17:00Courses lasting 1 to 2 days - regardless of day of the week: 08:45 – 17:00Every following training day: 08:45 – 17:00
Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in
question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show
and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).
LogisticsParticipants are required to arrange their own travels to and from Montbonnot, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.
Contact person Training Coordinator: Ahlem El Hachani - Ben FredjEmail: [email protected]
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS Europe - Denmark - Kolding
Location addressSchneider ElectricSilcon Allé 16000 Kolding DENMARK [ITD Training Centre]
Training times first day of training - regardless of day of the week: 10:00 – 16:00Every following training day: 09:00 – 16:00
Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in
question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show
and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).
LogisticsParticipants are required to arrange their own travels to and from Kolding, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.
Contact person Training Coordinator: Vivian LundfoldEmail: [email protected]
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS Europe - Italy - Conselve
Location addressSchneider Electric – Uniflair SpAViale della Tecnica 235026 Conselve ITALY
Training times first day of training - regardless of day of the week: 10:00 – 17:30Every following training day: 09:00 – 17:30
Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in
question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show
and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).
LogisticsParticipants are required to arrange their own travels to and from Conselve, arrange their own hotel reservation and daily transportation between hotel and training location. All costs must be settled directly and not invoiced to Schneider Electric, Denmark or Italy. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners..
Contact person Training Coordinator: Vivian LundfoldEmail: [email protected]
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS APAC - SingaporeLocation addressSchneider Electric IT Singapore50 Kallang AvenueSingapore (3395050)
Training times daily: 09:30 – 17:30(Except Friday class will commence at 10:00 hours) - Power Training (Except Thursday class will commence at 10:00 hours) - Cooling Training
Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. Cancellations must be received minimum 3 weeks before the first day of the training course Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class commencement Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class commencement Exceptional cancelation could be review case by case.
You have to send a Purchase Order to your Training Center Coordinator. Training costs will be charged after training.If your entity is using Oracle, please also provide to Training Center Coordinator your Organization Code and your Function Code from Oracle and HFM for SAP
LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric Singapore.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners
Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS APAC - IndonesiaLocation addressSchneider Electric Cikarang (SEC)East Jakarta Industrial Park (EJIP), plot 4B no. 1 – 2, Lemah Abang,Bekasi 17550, West Java, Indonesia
Training times daily: 09:30 – 17:30
Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 3 weeks before the first day of the training course • Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class
commencement • Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class
commencement • Exceptional cancelation could be review case by case.
You have to send a Purchase Order to your Training Center Coordinator. • Training costs will be charged after training.• If your entity is using Oracle, please also provide to Training Center Coordinator your
Organization Code and your Function Code from Oracle and HFM for SAP
LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric Indonesia.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners
Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS APAC - China - ZhuhaiLocation addressSchneider Electric China No.5 Chuang Ye West Rd Liangang Industry, Park Jin Wan District,Zhuhai 519045 P.R.China
Training times daily: 09:30 – 17:30
Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.
Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 3 weeks before the first day of the training course • Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class
commencement • Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class
commencement • Exceptional cancelation could be review case by case.
You have to send a Purchase Order to your Training Center Coordinator. • Training costs will be charged after training.• If your entity is using Oracle, please also provide to Training Center Coordinator your
Organization Code and your Function Code from Oracle and HFM for SAP
LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric China.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners
Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS MEA - Abu DhabiLocation addressSchneider ElectricUnit 13 Ground Floor, Mussafah M4, Plot 12, Global Business CenterPO Box 29580, Abu Dhabi, United Arab Emirates
Training times daily: 09:00 – 17:00 Training Days: Sunday - Thursday
Booking details Country Service Operations Managers send email to the local Single Point of Contact for registration with Name and SESA number.
Booking conditionsSeats are allocated on the ”first come, first served” principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.
The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in
question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show
and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).
LogisticsParticipants are required to arrange their own travels to and from Abu Dhabi, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.
Contact persons MEA Training Coordinator: Melanie PintoEmail: [email protected]: +971 47099641
MEA Training Coordinator: (French Speaking Cluster ): Ahlem El Hachani - Ben FredjEmail: [email protected]
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS LAM - USA - Fort LauderdaleLocation addressSchneider Electric3330 NW 53RD ST STE 306 Fort Lauderdale, FL 33309 United States
Training times daily: 09:00 – 18:00
Booking details Log into: http://tools.schneider-electric.com.br/itb/ use your e-mail and password. If first time accessing the portal click on ”request access” and follow the instructions.For further assistance please contact: [email protected]
Booking conditionsThe training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary.
• Cancellations must be received minimum 8 days before the first day of the training course in question.
• Later notification will result in cancellation fees equivalent to the full price of the training course. • Seats are allocated on the ”first come, first served” principle.
LogisticsParticipants are required to arrange their own travels to and from Fort Lauderdale, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.
Contact person Training Coordinator: Andre TakegawaEmail: [email protected]: +55 11 3215-8450/7250/8449
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.
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GFS LAM - Brazil - Sao PauloLocation addressSchneider ElectricCajamar Industrial Park - Av. Marginal do Ribeirão dos Cristais, 200- Bairro Jordanésia (Galpão 400)Cajamar - São Paulo – BrazilPostal Code 07760-000 [ITD & E&P Training Centre]
Training times daily: 09:00 – 18:00
Booking details Log into: http://tools.schneider-electric.com.br/itb/ use your e-mail and password. If first time accessing the portal click on ”request access” and follow the instructions.For further assistance please contact: [email protected]
Booking conditionsThe training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary.
• Cancellations must be received minimum 8 days before the first day of the training course in question.
• Later notification will result in cancellation fees equivalent to the full price of the training course. • Seats are allocated on the ”first come, first served” principle.
LogisticsParticipants are required to arrange their own travels to and from Sao Paulo, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.
Contact person Training Coordinator: Andre TakegawaEmail: [email protected]: +55 11 3215-8450/7250/8449
Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.