TRAINING CALENDAR - snef.org.sg · Enclosed is the training calendar of our course offerings for...

TRAINING CALENDAR

J A N U A R Y T O J U N E 2 0 1 8

Dear Valued Customers,

Welcome to SNEF Corporate Learning Centre!

It is a pleasure to be of service to all of you! I am pleased to announce that we have added newcourses to our repertoire of classes available. We now offer training and consultancy services tobetter help organizations transform and train their human capital.

Enclosed is the training calendar of our course offerings for the public. We are pleased to inform youthat SNEF Corporate Learning Centre also conducts group or in house training for employers as well.For more information, do give us a call on our training hotline at 68276927 or email us [email protected].

My team and I look forward to receiving you at SNEF Corporate Learning Centre!

Yours faithfully,

Stephen Yee MPM (Double Distinction), BSc Econs (Hons), PMC, ACTA

Assistant Executive Director and Senior Group Director of TrainingSingapore National Employers Federation Email: [email protected]

Our VisionResponsible Employers,

Sustainable Business

Our MissionTo advance tripartism and

enhance labour market flexibility to enable

employers to implement responsible employment

practices.

SNEF Corporate Learning CentreWebsite: www.snef.org.sg

Singapore National Employers Federation19 Tanglin Road #10-01 - #10-07, Tanglin Shopping Centre, Singapore 247909

TEL: 65 6827 6927 I FAX: 65 6827 6952 I Website: www.snef.org.sg

Details And Type Of Courses Available

BUSINESS EXCELLENCE Jan Feb Mar Apr May Jun

Cost Reduction for Extensive Savings# 2 days 27-28

Handling Disruptive Challenges in Operations Management with IoT & Big Data

Applications# 1 day 12

Mastering Change Management# - New! 2 days 25-26 18-19

Managing Stakeholders# - New! 2 days 22-23 16-17

Spend and Cost Analysis for Operations Management# 1 day 15


BUSINESS WRITING SKILLS Jan Feb Mar Apr May Jun

Effective Business Report Writing Skills# 1 day 30 18

Effective Business Writing for Admin & Support Staff 2 days 11-12 22-23 10-11

Effective Business Writing for Managers 2 days 1-2 12-13 21-22

How to Write Minutes of Meetings 1 day 26 20 8

Secrets Of Written Persuasion# 1 day 7

Write Right Grammatically# 1 day 13 10 19

Writing Effective E-Mails 1 day 23 6 5


COMMUNICATION SKILLS Jan Feb Mar Apr May Jun

Develop Your Leadership Voice# 1 day 28 1

Develop Impactful Presentation 1 day 21

Effective Telephone Techniques 1 day 7 6 8

Giving Feedback Effectively - A Supervisory Power Tool 1 day 14 30

How to Influence People# 1 day 27 6 29

Interpersonal Communication Skills 1 day 2 4 13

Keys To Instant Rapport - Effective Communication for Better Working Relationship# 1 day 21 27

Negotiating for Success 2 days 15-16 21-22

Speak Like a Pro 1 day 17 14 8

Winning Presentation for Business 1 day 14 25 13


CONVERSATIONAL ENGLISH Jan Feb Mar Apr May Jun

Basic Conversational English at the Workplace5 days (once a

week)9, 12, 16, 19, 23


CUSTOMER SERVICE Jan Feb Mar Apr May Jun

Customer Focused Service Excellence 2 days 20-21 22-23

Handling Difficult Customers Professionally 2 days 29-30 1-2 11-12

Handle Complaints Tactfully over Email # 2 days 22-23 10-11 25-26

Keys to Customer Loyalty # 1 day 12 11

Managing Anger Effectively During Challenging Situations for Service Personnel # 1 day 5 16

Managing Stress for Customer Service Personnel 1 day 17 23 25

Turning Distressed Customers into Delighted Customers - A Service Recovery

Programme# 1 day 23 6

PRIDE in Service 2 days 22-23 12-13


EVENT MANAGEMENT Jan Feb Mar Apr May Jun

Event Management and Marketing Using Social Media # 1 day 15 27

$321.00

$449.40

$481.50$374.50

NON-WSQ PROGRAMMES Courses with funding support of $2 per training hour. With effect from 1 July 2015, if companies wish to enjoy the funding for these courses, they will have to:

(1) Submit Training grant application and (2) Create ad-hoc claims after the course to claim the funding via www.skillsconnect.gov.sg. #Courses without funding support.

$749.00

$267.50

$428.00

$588.50

$428.00

$481.50

Member Price

(inclusive 7% GST)

$321.00

$535.00

Course

Duration

$428.00

Full Fee

$428.00

$428.00

Non-Member Price

(Inclusive 7% GST)

$374.50

$374.50

$321.00

$374.50

$321.00

Full Fee

$321.00

$321.00

$321.00

$481.50

$267.50

$267.50

$481.50

$642.00

Full Fee

Member Price

(inclusive 7% GST)

Full Fee

Course

Duration

$342.40

$428.00

Non-Member Price

(Inclusive 7% GST)Course

Duration

Non-Member Price

(Inclusive 7% GST)

Non-Member Price

(Inclusive 7% GST)Course

Duration

$374.50

$428.00

$214.00

$214.00

Course

Duration

Full Fee

$267.50

$267.50

$428.00

$428.00

Non-Member Price

(Inclusive 7% GST)

Full Fee

Full Fee

$374.50

Member Price

(inclusive 7% GST)

Member Price

(inclusive 7% GST)

$428.00

$374.50

$449.40

$321.00

Full Fee

$321.00

$342.40

$214.00

$428.00$321.00

$599.20

$599.20

Course

Duration

Member Price

(inclusive 7% GST)

Non-Member Price

(Inclusive 7% GST)

Full Fee Full Fee

$481.50

$374.50

$481.50 $588.50

$428.00

$481.50

$321.00

$321.00

Full Fee

Member Price

(inclusive 7% GST)

Full Fee

$374.50

$535.00

$321.00

NN

SNEF Corporate Learning Centre @ Tanglin TRAINING CALENDAR FOR JANUARY TO JUNE 2018

Page 1



FINANCIAL MANAGEMENT Jan Feb Mar Apr May Jun

Administer Goods & Services Tax (GST) in Singapore 1 day 9 1

Effective Cash Flow Management, Budgeting & Analysis 1 day 6

Effective Costing & Budgeting Management 1 day 10 3

Financial Management for Non-Financial Personnel 1 day 5

Understanding Financial Statements 1 day 2 1

Details And Type Of Courses AvailableCourse

Duration

WORLDATWORK PROGRAMS Jan Feb Mar Apr May Jun

GR1 - Total Rewards Management # 2.5 Days

GR2 - Quantitative Methods# 2.5 Days 17-19

GR3 - Job Analysis, Design & Documentation# 2.5 Days 19 - 21

GR4 - Base Pay Management# 2.5 Days 28 - 30

GR6 - Variable Pay# 2.5 Days

GR7 - International Total Remuneration# 2.5 Days 10 - 12

GR9 - Strategic Communication in Total Rewards# 2.5 Days 21 - 23

GR17: Market Pricing (Conducting a Competitive Pay Analysis)# 2.5 Days

C8 - Business Acumen for Compensation Professionals# 2.5 Days


HUMAN RESOURCES / INDUSTRIAL RELATIONS Jan Feb Mar Apr May Jun

Conducting Effective Exit Interview - Key to Retention Strategies 1 day 21

Effective Drafting of HR Documents 1 day 19 9

Effective Orientation - First Step in Retention of Talent# 1 day 23

Emerging Role of HR as Business Partner 1.5 days 28 Feb - 1 Mar

Employment Act 2 days 15-16 26-27 19-20 23-24 7-8 11-12

Employment ClaimsTribunall# 0.5 day 24 14 24

Employment (Part-time Employees) Regulations 0.5 day 22 19

Discipline and Grievances Handling 1 day 5 7

HR Policies And Procedures 1 day 26 25

HR Capability Training# 2 days 8-9

Managing Your Foreign Work Force Effectively (Work Permit Holders) 1 day 16 13 25

Managing Multi-Generational Workforce# 1 day 28

Payroll Administration 3 days 18, 19, 22 8, 9, 12 17, 18, 21

Performance Appraisal / Management Skills 1 day 6 5

Performance Appraisal and Re-Career# 1 day 11

Singapore Industrial Relations Negotations 1 day 15

Singapore Industrial Relations Law and Practice 1 day 12

Termination, Dismissals, Retrenchment & Transfers 1 day 5 21

The Retirement and Re-employment Actl# 0.5 day 30 23

Training Needs Analysis - A Practical Approach using ACTION™ Model# 2 days 1-2 5-6 28-29

Tripartite Mediation# 0.5 day 1 26 4

Work Injury Compensation and Group Employees' Benefits# 1 day 26 16

Writing Result and Competency-Based Job Description# 1 day 30

$1,877.32

$299.60

$321.00

Full Fee

$214.00

$214.00

$208.65

$1,877.32

$406.60

$321.00

$513.60

$267.50

$513.60

$347.75

$214.00 $321.00

$214.00

$695.50

$1,877.32

$214.00

Member Price

(inclusive 7% GST)

Non-Member Price

(Inclusive 7% GST)

Full Fee Full Fee

$321.00

Course

Duration

$214.00

$299.60

$2,059.75

$2,059.75

$374.50

$406.60

$535.00

$321.00

$2,059.75

$1,877.32

$1,877.32

Course

Duration

Non-Member Price

(Inclusive 7% GST)

$2,059.75

$321.00

$321.00

Full Fee

$406.60

Full Fee

$321.00

$2,059.75

$2,059.75

$1,877.32

Member Price

(inclusive 7% GST)

Full Fee

Non-Member Price

(Inclusive 7% GST)

$2,059.75

$1,877.32

$2,059.75

$214.00

Member Price

(inclusive 7% GST)

$299.60 $406.60

$1,877.32

$406.60

$208.65 $315.62

$1,877.32 $2,059.75

$214.00

$299.60

$214.00

$406.60

$374.50 $481.50

$321.00

$321.00

$321.00

$267.50

$214.00

Non- SME $599.20 / SME $385.20

$374.50

$315.62

$620.60

$428.00$321.00

$214.00

$588.50 $695.50

$299.60

$321.00

Page 2



INNOVATION & MIND ENHANCEMENT Jan Feb Mar Apr May Jun

Apply the Power Of ( NLP) Neuro Linguistic Programming Techniques at Work 1 day 26 23

Creative Thinking 1 day

Critical Thinking – Sun Tzu’s Art of War Style# 1 day 25 21 25

Creativity & Innovation @ Work# 1 day 2 25

Design Thinking for Problem Solving and Strategic Innovation # 1 day 12 22 20

Memory Empowerment for Professionals & Executives# 1 day 16 8

Using Emotional Intelligence for managing oneself and others# 2 days 23-24 16-17


IT COURSES Jan Feb Mar Apr May Jun

Advance Formatting with Microsoft Word 1 day 5 6 9 4 9 6

Digital Marketing 2 days 17&18 27&28 19&20 11&12 15&16 18&19

Data Visualisation with Excel Dashboards 1 day 31 28 21 6 16 11

Designing Impactful Executive Presentation Using PowerPoint 1 day 23 26 30 31 26

Effective Excel Data Analysis Skills 1 day 22 26 29 19 21 27

Impressive Images and Diagrams in PowerPoint 1 day 15 14 7 9 23 29

Jazz Up Your PowerPoint Presentations with Multimedia 1 day 26 28 23 16 4 26

Leveraging Functions and Formulas using MS Excel 1 day 12 7 14 23 17 14

Personalise Your PowerPoint Presentations 1 day 18 20 27 30 28 18

Reporting with Pivot Table and Pivot Chart 1 day 29 12 28 13 2 21

Visual Basic Application for Access 2 days 4&5 8&9 26&27 24&25 17&18 28&29

Visual Basic Application for Excel 2010 2 days 10&11 1&2 19&20 10&11 3&4 7&8

Visual Basic Application for Excel 2013 2 days 30&31 13&14 1&2 2&3 7&8 4&5


IT COURSES Jan Feb Mar Apr May Jun

Financial Modelling Using Microsoft Excel (MS EXCEL 2010) 2 days 15&16 8&9 12&13 19&20 17&18 13&14

Financial Modelling Using Microsoft Excel (MS EXCEL 2013) 2 days 15&16 8&9 12&13 19&20 17&18 13&14


LEADERSHIP & TEAMBUILDING Jan Feb Mar Apr May Jun

Develop Leadership Attributes for Effective Work Life 2 days

Leadership Effectiveness 2 days 22-23 26-27 25-26

Leadership with Mentoring 2 days 18-19 19-20 21-22

Positive Leadership- Leading with a Difference# 2 days 5-6 17-18

The Management & Leadership Aspects of Secretarial & Administrative Practices 1 day 23 9 8

The Power and Passion of Teambuilding# 1 day 9 18


MANAGEMENT Jan Feb Mar Apr May Jun

Effective Stress & Anger Management In The Workplace # 1 day 18 14 4

Effective Time Management In The Workplace # 1 day 7 11 6

Enhance Relationships with Assertiveness and Persuasion 2 days 20-21 4-5

Essential Skills and Strategies for Effective Supervision 1 day 26 9 12

Handling Difficult and Challenging People At The Workplace# 1 day 17 20 22

Managing Change Initiatives with Measuring and Motivating Tools /Techniques 2 days 15-16

Maximizing Performance Through Coaching# 2 days 22-23 6-7

Positive Productivity for Secretarial & Administrative Professionals 2 days 12-13 7-8 $342.40

$481.50

$481.50

$642.00

$342.40

$481.50

$428.00

$642.00

$428.00

$267.50

$321.00

Member Price

(inclusive 7% GST)

Full Fee

$321.00

$267.50

374.5

$374.50 $481.50

$428.00

$374.50

Full Fee

267.5

$781.10

$781.10

$428.00

$374.50

Fees include 7% GST

Full Fee

374.5

$449.40

267.5

$481.50

$267.50

Non-Member Price

(Inclusive 7% GST)

Member Price

(inclusive 7% GST)

Full Fee

$727.60

Full Fee

$674.10

$674.10

Full Fee

Member Price

(inclusive 7% GST)

$321.00

$342.40

$428.00

Full Fee

Member Price

(inclusive 7% GST)

$214.00

$481.50

$513.60

$321.00

Course

Duration

Non-Member Price

(Inclusive 7% GST)

Course

Duration

$321.00

$321.00

Non-Member Price

(Inclusive 7% GST)

$321.00

$321.00

$267.50

$321.00

$321.00

$374.50

$374.50

$374.50

$374.50

Course

Duration

Course

Duration

Course

Duration

$374.50

$374.50

$267.50

$374.50

Full Fee

$535.00

Non-Member Price

(Inclusive 7% GST)

$535.00

$481.50$374.50

$321.00

$374.50

Full Fee

SINGAPORE NATIONAL EMPLOYERS FEDERATION NPOPOPOPOPOPO * TVS-SDF Support SINGAPORE NATIONAL EMPLOYERS FEDERATION POPOPOPOPOPO * TVS-SDF Support

Page 3



MARKETING & SALES Jan Feb Mar Apr May Jun

Building a SMART Marketing Plan 2 days 1-2

Effective Sales Conversations for Managing Major Accounts 2 days 12-13 14-15

Effective Sales Negotiation 1 day 14 20

How Social Media Can Help Boost Your Business - New! 2 days

Increase Sales Through Customer Service Professionals 1 day 24 9

Professional Selling Techniques 2 days 8-9 17-18

Secrets of B2B Marketing - New! 2 days

Strategic Sales Planning & Prospecting 2 days 18-19 12-13

Using Video Marketing to Skyrocket Your Sales - New! 2 days


PERSONAL DATA PROTECTION ACT (PDPA) Jan Feb Mar Apr May Jun

Non-WSQ Practical Implementation of Personal Data Protection Act (PDPA)# 1 day 19 4


PROCUREMENT & SUPPLY CHAIN MANAGEMENT Jan Feb Mar Apr May Jun

Effective Stores and Inventory Management# 1 day 21 21

Effective Supply Chain Management 1 day 2 11

Procurement Operations - Improve Purchasing Efficiency# 1 day 29 27


PROFESSIONAL EXCELLENCE Jan Feb Mar Apr May Jun

Business Decorum and Western Dining Etiquette# - New! 1 day 19 6

Confidence Anywhere, Anytime 1 day 14 6

Developing Deep Focus At Work# - New! 1 day 29 20

Outsmart Your Obstacles At Work & In Life#

- New! 1 day 6 9

Your Performance Breakthrough Starts Today!# - New! 1 day


SAFETY & HEALTH Jan Feb Mar Apr May Jun

Safety Committee Members Training 3 days 26-28 27-29

Working with Chemical/Hazardous Substances 1 day 12 24


TRAINING AND DEVELOPMENT Jan Feb Mar Apr May Jun

Advance Design Techniques (ADT)# 2 days

On-the-Job Training (OJT) Programme at Workplace# 2 days 4-5 3-4

Train-the-Trainer Workshop# 2 days 19-20


P-MAX PROGRAMME Jan Feb Mar Apr May Jun

Building Human Capital in an SME Environment 2 days 10-11, 22-23 5-6, 22-23 1-2, 12-13, 26-27 3-4, 11-12, 23-24 2-3, 10-22, 21-22 7-8, 18-19, 26-27

Engaging Newly Hired PMEs in an SME 1 day 18, 29 12, 23 5, 6, 22 5, 16, 25 4, 14, 21 1, 11, 22


PRODUCTIVITY PROGRAMME Jan Feb Mar Apr May Jun

Business Leaders' Productivity Best Practices MasterClass (f.k.a: PLP) 1 day 19 19

Productivity Management Progamme 5 days 8,9,15,16 & 24 8,9,15,16 & 21

Please call our training hotline for more information

Full Fee

$481.50 $588.50

Non-Member Price

(Inclusive 7% GST)

$481.50

Full Fee

$535.00

$588.50

$374.50

Full Fee

$321.00

$481.50

$321.00

Member Price

(inclusive 7% GST)

$321.00

$353.10

$374.50

$428.00

Course

Duration

Member Price

(inclusive 7% GST)

$535.00

$374.50

$374.50

Full Fee

Member Price

(inclusive 7% GST)

$481.50

$374.50

$267.50

$481.50

Member Price

(inclusive 7% GST)

Full Fee

$642.00$535.00

$321.00

$2,782.00

$481.50 $588.50

$449.40

$428.00

$481.50

$588.50

Member Price

(inclusive 7% GST)

Full Fee Full Fee

$556.40

Non-Member Price

(Inclusive 7% GST)

$321.00

$428.00

$481.50

Course

Duration

$321.00

Course

Duration

Course

Duration

$642.00

$267.50


Course

Duration

$428.00

Fees include 7% GST

$428.00

$214.00

$449.40

Non-Member Price

(Inclusive 7% GST)

$321.00

$428.00

Full Fee

$1,070.00

Fee after 90% funding

Fees include 7% GST

Full Fee

Non-Member Price

(Inclusive 7% GST)

Full Fee

Course

Duration

Fee after 70% funding

$535.00

$535.00

Full Fee

Please call our training hotline for more information $642.00

$321.00

Course

Duration

Course

Duration Full Fee

$53.50

Fees include 7% GST

$1,605.00 $160.50

$780.00

Non-Member Price

(Inclusive 7% GST)

Full Fee Full Fee

P-MAX Programmes @ 90% of course fees subsidised

Productivity Programmes @ 70% of course fees subsidised

Page 4



BUSINESS MANAGEMENT (BM) WSQ - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Basic Negotiation Skills & Techniques 1 day 7 1 $321.00 $189.75 $51.00 $36.00

Display Critical Thinking and Analytical Skills 2 days 12-13 12-13 13-14 $481.50 $256.50 $76.50 $54.00

Evaluate and Interpret Financial Reports 2 days 7-8 30-31 $695.50 $455.50 $110.50 $78.00

Fundamentals of Job Redesign 1 day 5 12 4 $374.50 $254.50 $59.50 $42.00

Innovating for Organisational Success 2 days $695.50 $455.50 $110.50 $78.00

Manage Budgeting and Forecasting Processes for the Business Unit 3 days 19-21 16-18 $642.00 $342.00 $102.00 $72.00

Manage External Service Providers 2 days 12-13 $481.50 $256.50 $76.50 $54.00

Manage Innovation in a Business Function 2 days $481.50 $256.50 $76.50 $54.00


PERSONAL DATA PROTECTION ACT (PDPA) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

BM WSQ: Fundamentals of the Personal Data Protection Act 2 days 4-5, 22-23 6-7 15-16, 26-27 17-18, 23-24 7-8, 24-25 7-8, 13-14 $535.00 $295.00 $85.00 $60.00

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

WSQ PROGRAMMES WITH HIGHER FUNDING



Full fee

(include

7% GST)

Course

Duration

Course

Duration

Full fee

(include

7% GST)

Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour

Absentee Payroll : 80% of hourly basic salary, capped at $4.50 per hour Enhanced Absentee Payroll for SMEs: 80% of hourly basic salary, capped at $7.50 per training hour. SMEs are defined as companies with : (i) at least 30% local shareholding; AND (ii) Group annual sales turnover of not more than $100 million OR Group employment size of not more than 200 employees. Absentee Payroll under Workfare Training Support Scheme : 95% of hourly basic salary

Page 5



EMPLOYABILITY SKILLS (ES) WSQ - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Adapt to Change 2 days 6-7 4-5 $235.40 $59.40 $37.40 $26.40

Communicate and Relate Effectively at the Workplace 2 days 22-23 10-11 18-19 $235.40 $59.40 $37.40 $26.40

Comply with Workplace Safety & Health Policies & Procedures 1 day 9 7 $149.80 $37.80 $23.80 $16.80

Demonstrate Initiative & Enterprising Behaviours 2 days 18 20 4 $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Operations Level 2 days 15-16 22-23 8-9 $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Supervisory Level 2 days 5-6 24-25 7-8 $256.80 $64.80 $40.80 $28.80

Facilitate Effective Communication and Engagement at the Workplace 2 days 1-2 10-11 $256.80 $64.80 $40.80 $28.80

Foster Initiative & Enterprise in Team 2 days 5-6 3-4 $256.80 $64.80 $40.80 $28.80

Foster Team Adaptability 2 days $256.80 $64.80 $40.80 $28.80

Maintain Workplace Safety & Health Polices & Procedures 3 days 7-9 6-8 $321.00 $81.00 $51.00 $36.00

Solve Problems & Make Decisions at Operations Level 2 days 22-23 3-4 12-13 $235.40 $59.40 $37.40 $26.40

Solve Problems & Make Decisions at Supervisory Level 2 days 11-12 13-14 22-23 $256.80 $64.80 $40.80 $28.80


EDGE (EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE) - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Emotional Competence to Manage Self and others in a Business Context 2 days 11-12 1-2 15-16 $481.50 $256.50 $76.50 $54.00

Apply Systems Thinking in Problems Solving and Decision Making 2 days 8-9 24-25 $481.50 $256.50 $76.50 $54.00

Contribute to the Design and Development of a Productivity Framework 2 days $481.50 $256.50 $76.50 $54.00

Contribute towards a Learning Organisation 2 days $481.50 $256.50 $76.50 $54.00

Develop a Work Team 2 days 5-6 $481.50 $256.50 $76.50 $54.00

Develop Personal Effectiveness at Managerial Level 2 days 18-19 3-4 $481.50 $256.50 $76.50 $54.00

Develop Professional Image and Competence to Achieve Personal Career Goals 2 days $481.50 $256.50 $76.50 $54.00

Facilitate the Implementation of a Productivity Framework 2 days $481.50 $256.50 $76.50 $54.00

Lead Workplace Communication and Engagement 2 days 19-20 8-9 10-11 $481.50 $256.50 $76.50 $54.00

Manage Cross Functional and Culturally Diverse Teams 2 days 5-6 10-11 $481.50 $256.50 $76.50 $54.00

Manage Workplace Safety and Health System 3 days 21-23 18-20 $642.00 $342.00 $102.00 $72.00

Solve Problems & Make Decisions at Managerial Level 2 days 10-11 11-12 $481.50 $256.50 $76.50 $54.00

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Please call our training hotline for more information.



Course

Duration

Course

Duration

Page 6



GENERIC MANUFACTURING SKILLS (GMS) WSQ Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

WSQ Certified Associate Operations Executives (AOE) - CAT B (PME)

Apply Management Level Planning Skills 2 days 5-6 $535.00 $310.00 $85.00 $60.00

Apply Project Management Skills 4 days 22-25 23-26 $642.00 $342.00 $102.00 $72.00

Manage Process Improvement 3 days 19-21 26-28 $481.50 $256.50 $76.50 $54.00


Productivity Improvement - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Implement Business Process Reengineering 3 days $481.50 $256.50 $76.50 $54.00

Implement Lean Six-Sigma 3 days 8-10 26-27, 30 $481.50 $256.50 $76.50 $54.00


WSQ Certified Operations Specialist (COS) - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply 5S Techniques 2 days 20-21 19-20 $406.60 $104.85 $64.60 $45.60

Apply Quality Systems 2 days 21-22 $406.60 $109.10 $64.60 $45.60

Apply Teamwork in the Workplace 2 days 30-31 7-8 $406.60 $109.10 $64.60 $45.60

Apply Workplace Safety and Health Policy 2 days $406.60 $113.35 $64.60 $45.60


WSQ Certified Operations Professional (COP) - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Supervise Quality Procedures 2 days 12-13 5-7 $481.50 $209.50 $81.50 $54.00

Supervise Team at Work 3 days 5-7 $535.00 $135.00 $85.00 $60.00

Supervise Work Improvement Processes 2 days 15-16 $481.50 $209.50 $81.50 $54.00


Generic / Logistics / Productivity - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Apply Continuous Process Improvement Techniques 2 days $406.60 $151.60 $64.60 $45.60

Apply Innovation in the Workplace 2 days $406.60 $134.60 $64.60 $45.60

Operate Basic Measuring Devices 2 days $406.60 $109.10 $64.60 $45.60

Perform Basic Productivity Practices 2 days $406.60 $134.60 $64.60 $45.60

Perform Stock Control and Housekeeping Operations 2 days $406.60 $179.99 $73.35 $45.60

Perform Warehouse Operations 2 days $406.60 $109.10 $64.60 $45.60

Use Hand Tools 2 days $406.60 $113.35 $64.60 $45.60

Fee after funding

(include 7% GST)

Course

Duration

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)



Full fee

(include

7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)

Course

Duration

Course

Duration

Course

Duration

Course

Duration

Page 7



HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME)

Course Level &

Course

Duration

Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

CERTIFIED HR PROFESSIONAL (RESOURCING)

Plan and Conduct Interviews to Facilitate Hiring Decisions

(CU title: Conduct Interview & Make Hiring Decisions)

(Level 3)

2 days7-8 19-20 4-5 $449.40 $239.40 $71.40 $50.40

Develop and Implement Recruitment and Selection Strategies (Level 4)

3 days15-17 4-6 $609.90 $324.90 $96.90 $68.40

Develop a Winning Employer Brand to Attract & Retain Top Talent

(CU title: Develop and Communicate Employer Brand Position)

(Level 5)

2 days29-30 16-17 $481.50 $256.50 $76.50 $54.00

Implement Recruitment & Selection Methods(Level 3)

3 days5-7 6-8 $609.90 $324.90 $96.90 $68.40

CERTIFIED HR PROFESSIONAL (REMUNERATION & BENEFITS)

Develop Strategies for Total Remuneration(Level 5)

3 days26-28 23-25 $609.90 $324.90 $96.90 $68.40

Implement & Evaluate Remuneration Programmes(Level 4)

3 days10-12 3-5 $609.90 $324.90 $96.90 $68.40

Implement International Compensation Programme(Level 4)

3 days15-17 18-20 $609.90 $324.90 $96.90 $68.40

Implement Wage Restructuring(Level 4)

2 days1-2 3-4 $556.40 $316.40 $88.40 $62.40

CERTIFIED HR PROFESSIONAL (TALENT

MANAGEMENT)

Implement Talent Management Programmes(Level 4)

2 days8-9 15-16 $556.40 $296.40 $88.40 $62.40

Develop a Framework & Strategies for Succession Management (Level 5)

2 days8-9 15-16 11-12 $556.40 $296.40 $88.40 $62.40

Develop Strategies for Career Planning (Level 5)

2 days18-19 22-23 21-22 $609.90 $339.90 $96.90 $68.40

Develop Strategies for Talent Management (Level 5)

2 days5-6 17-18 $556.40 $296.40 $88.40 $62.40

CERTIFIED HR PROFESSIONAL (PERFORMANCE MANAGEMENT)

Administer Performance Review Process(Level 2)

3 days21-23 $609.90 $167.90 $96.90 $68.40

Implement Performance Management Programme(Level 4)

3 days21-23 $609.90 $324.90 $96.90 $68.40

Develop A Strategic Approach to Performance Management

(CU title: Develop Strategies for Performance Management )

(Level 5)

3 days12-14 26-28 $609.90 $324.90 $96.90 $68.40

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 8



HUMAN RESOURCE WSQ - Level 2 : CAT B (RnF) ; Level 3, 4 & 5 : CAT B (PME)

Course Level &

Course

Duration

Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

OTHER HR MODULES

Analyse & Present Research Information(Level 3)

2 days25-26 17-18 $449.40 $239.40 $71.40 $50.40

Administer a Recruitment and Selection Process(Level 2)

3 days7-9 $556.40 $140.40 $88.40 $62.40

Process Human Resource Information(Level 2)

2 days7-8 $353.10 $115.10 $56.10 $39.60

Provide Learning Administration Services (Level 2)

2 days6-7 $449.40 $177.40 $71.40 $50.40

Payroll Management (CU title: Manage Payroll)(Level 3)

2 days1-2 28-29 $449.40 $239.40 $71.40 $50.40

Align Human Resource Services with Business Needs(Level 4)

2 days6-7 11-12 25-26 $556.40 $301.40 $88.40 $62.40

Basics of Age Management

(CU title: Implement Fair Employment Practices)

(Level 4)

1 day11 5 5 18 14 1 $374.50 $254.50 $59.50 $42.00

Define Job Profiles(Level 4)

2 days8-9 $556.40 $301.40 $88.40 $62.40

Develop and Evaluate Employee Communications Plan (Level 4)

2 days6-7 $449.40 $239.40 $71.40 $50.40

Develop and Evaluate Strategies for Learning and Development (Level 4)

2 days29-30 12-13 $449.40 $239.40 $71.40 $50.40

Develop and Implement Grading and Salary Structure(Level 4)

2 days19-20 7-8 $556.40 $296.40 $88.40 $62.40

Develop Human Resource Policy Framework(Level 4)

2 days22-23 14-15 $556.40 $301.40 $88.40 $62.40

Develop Workplace and Business Relationships(Level 4)

2 days1-2 16-17 4-5 $481.50 $256.50 $76.50 $54.00

Develop and Evaluate a Framework for Managing Conflict, Grievances and Disputes (Level 5)

2 days5-6 $609.90 $339.90 $96.90 $68.40

Develop and Evaluate Organisation Learning Culture (Level 5)

2 days26-27 $663.40 $393.40 $105.40 $74.40

Develop Strategies and Policies for Employee Relations(Level 5)

2 days9-10 $609.90 $339.90 $96.90 $68.40

Ensure Compliance with Relevant Laws & Regulations(Level 3)

2 days18-19 24-25 $449.40 $239.40 $71.40 $50.40

Establish Human Resource Needs of a Small to Medium Enterprise(Level 4)

2 days28 Feb - 1 Mar $556.40 $296.40 $88.40 $62.40

Implement and Evaluate Risk, Crisis Management and Contingency plans (Level 4)

2 days13-14 $481.50 $256.50 $76.50 $54.00

Implement and Manage Diversity in the Workplace(Level 4)

2 days5-6 $481.50 $256.50 $76.50 $54.00

Implement Manpower Planning Processes (Level 4)

2 days24-25 4-5 $481.50 $256.50 $76.50 $54.00

Implement Strategies to Employ, Retain and Re-Employ Older Employees(Level 4)

2 days28-29 6-7 $609.90 $354.90 $96.90 $68.40

Lead Organisational Design (Level 5)

2 days19-20 $556.40 $316.40 $88.40 $62.40

Manage Grievances, Discipline and Disputes

(CU title: Resolve Grievances and Dispute)

(Level 4)

2 days22-23 12-13 9-10 $556.40 $296.40 $88.40 $62.40

Manage Human Resource Analytics (Level 4)

2 days12-13 25-26 31 May - 1 June $535.00 $295.00 $85.00 $60.00

Measure Human Resource Functional Effectiveness(Level 4)

2 days12-13 14-15 $556.40 $301.40 $88.40 $62.40

Support Change Processes(Level 3)

2 days7-8 22-23 $449.40 $239.40 $71.40 $50.40

Workplace Health Promotion (WHP) Facilitator Course: Implement Employee Health and

Well-Being Programmes in the Workplace (CU title: Implement Employee Health and Well-

Being Programmes in the Workplace)

(Level 3)

2.5 days24-26, 31 1-2 19-21 25-27 30-31 30-31 May, 1 June $481.50 $256.50 $76.50 $54.00

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 9



IT COURSES - ES-ICDL Certified IT Expert Series WSQ - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ES WSQ - Perform Project Planning Functions (MS Project 2010) (ICDL Certification

Module: Project Planning)2 days 16&17 13&14 22&23 17&18 23&24 21&22 $642.00 $370.00 $242.00 $72.00

ES WSQ - Demonstrate Secure Use of IT(ICDL Certification Module: IT Security) 2 days 8&9 20&21 12&13 11&12 28&30 25&26 $428.00 $156.00 $68.00 $48.00

ES WSQ - Perform Web Editing Functions (Adobe Dreamweaver) (ICDL Certification

Module: Wed Editing)3 days 4,5&8 1,2&5 7-9 5,6&9 2-4 12-14 $674.10 $266.10 $107.10 $75.60

ES WSQ - Perform Image Editing Functions (Adobe Photoshop) (ICDL Certification

Module: Image Editing)3 days 17-19 21-23 6-8 16-18 14-16 18-20 $674.10 $266.10 $107.10 $75.60

ES WSQ - Use Primary Functions and Application of a Tablet (ICDL Certification Module:

Digital Citizen Tablet Fundamentals)2 days 22&23 5&6 12&13 19&20 24&25 6&7 $385.20 $113.20 $61.20 $43.20


IT COURSES - ES-ICDL CORE MICROSOFT OFFICE WSQ - CAT B (RnF)Course

DurationJan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ICDL Perform Spreadsheet Functions (Excel 2010) 2 days3&4, 10&11,

24&25

6&7, 13&14,

21&22

5&6, 15&16,

26&27

2&3, 11&12,

25&264&7, 14&15 6&7, 13&14, 27&28 $299.60 $75.60 $47.60 $33.60

ICDL Perform Word Processing Functions (Word 2010) 2 days 12&15 1&2 6&7 13&16 14&15 1&4 $299.60 $75.60 $47.60 $33.60

ICDL Perform Presentation Functions (PowerPoint 2010) 2 days 2&3, 18&19 7&8, 20&21 1&2, 23&26 2&3, 19&20 3&5, 17&18 1&4, 18&19 $299.60 $75.60 $47.60 $33.60

ICDL Perform Database Functions (Access 2010) 2 days 3&4 6&7 9&12 5&6 2&3 6&7 $299.60 $75.60 $47.60 $33.60

ICDL Perform Spreadsheet Functions (Excel 2013) 2 days8&9,16&17,22&2

3,30&31

5&6,13&14,20&21,

27&28

7&8,13&14,21&22,

28&29

4&5,9&10,17&18,2

3&24

2&3,10&11,21&22,2

8&30

4&5,11&12,20&21,2

6&27$321.00 $81.00 $51.00 $36.00


ICDL Perform Presentation Functions (PowerPoint 2013) 2 days 11&12, 25&26 7&8, 23&26 6&7, 19&20 11&12, 27&30 10&11, 25&28 8&11, 28&29 $321.00 $81.00 $51.00 $36.00

ICDL Perform Database Functions (Access 2013) 2 days 2&3 13&14 1&2 13&16 21&22 13&14 $321.00 $81.00 $51.00 $36.00


ICDL Perform Spreadsheet Functions (Excel 2016) 2 days9&10,18&19,23&

241&2,8&9,22&23 5&6,13&14,19&20 3&4,12&13,19&20 8&9,17&18,23&24 7&8,12&13,18&19 $374.50 $94.50 $59.50 $42.00

ICDL Perform Presentation Functions (PowerPoint 2016) 2 days 9&10 1&2 15&16 5&6, 23&24 4&7, 17&18 1&4, 21&22 $374.50 $94.50 $59.50 $42.00

ICDL Perform Spreadsheet Functions (Excel 2013) 3 days 4,5&8, 17-19 7-9, 23,26&27 8,9&12, 22,23&26 3-5, 18-20 4,7&8, 23-25 1,4&5, 21,22&25 $481.50 $121.50 $76.50 $54.00

ICDL Perform Word Processing Functions (Word 2013) 3 days 22-24 1,2&5 14-16 2-4 24,25&28 27-29 $481.50 $121.50 $76.50 $54.00

ICDL Perform Presentation Functions (PowerPoint 2013) 3 days 29-31 22,23&26 21-23 13,16&17 30,31 &1 Jun 7,8&11 $481.50 $121.50 $76.50 $54.00

ICDL Perform Database Functions (Access 2013) 3 days 29-31 26-28 6-8 26,27&30 14-16 8,11&12 $481.50 $121.50 $76.50 $54.00

ICDL Perform Word Processing Functions (Word 2016) 3 days 18,19&22 20-22 22,23&26 23-25 7-9 22,25&26 $572.45 $164.45 $90.95 $64.20

ICDL Perform Spreadsheet Functions (Excel 2016) 3 days 3-5, 15-17 5-7, 20-22 1,2&5, 27-29 9-11, 23-25 10,11&14, 24,25&28 8,11&12, 25-27 $572.45 $164.45 $90.95 $64.20

ICDL Perform Presentation Functions (PowerPoint 2016) 3 days 23-25 7-9 2,5&6 2-4 21-23 1,4&5 $572.45 $164.45 $90.95 $64.20

Full fee

(include

7% GST)

Course

Duration

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

Page 10



IT COURSES - ES-ICDL ADVANCED MICROSOFT OFFICE WSQ - CAT B (RnF)Course

DurationJan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 2 days 10&11, 24&25 6&7, 21&22 15&16, 26&27 11&12, 25&26 14&15, 31& 1 Jun 13&14, 27&28 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Presentation Functions (Advanced PowerPoint 2010) 2 days 11&12, 26&29 8&9, 23&26 7&8, 21&22 5&6, 25&26 7&8, 21&22 5&6, 20&21 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Database Functions (Advanced Access 2010) 2 days 8&9 12&13 15&16 10&11 9&10 12&13 $321.00 $81.00 $51.00 $36.00

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2010) 3 days 9-11, 23-25 1,2&5, 23,26&279,12&13,

22,23&266,9&10, 20,23&24 9-11, 22-24 5-7, 19-21 $513.60 $129.60 $81.60 $57.60

ICDL Perform Advanced Word Processing Functions (Advanced Word 2010) 3 days 10-12, 25,26&29 7-9, 20-22 1,2&5, 19-21 16-18 14-16 25-27 $513.60 $129.60 $81.60 $57.60

ICDL Perform Advanced Database Functions (Advanced Access 2013) 2 days 18&19 1&2 9&12 20&23 25&28 22&25 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 2 days8&9,22&23,30&3

15&6,20&21,27&28 7&8,21&22,28&29

9&10,17&18,23&2

42&3,10&11,21&22 4&5,20&21,26&27 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 2 days 16&17, 29&30 9&12, 22&23 14&15, 26&27 5&6, 19&20 2&3, 24&25 11&12, 25&26 $374.50 $94.50 $59.50 $42.00

ICDL Perform Advanced Database Functions (Advanced Access 2013) 3 days 22-24 20-22 7-9 18-20 30,31&1 Jun 25-27 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Spreadsheets Functions (Advanced Excel 2013) 3 days 4,5&8, 15-17 12-14, 26-28 6-8, 16,19&20 4-6, 13,16&17 7-9, 16-18 6-8, 18-20 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Presentations Functions (Advanced PPT 2013) 3 days 3-5 12-14 14-16 23-25 24,25&28 1,4&5 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Word Processing Functions (Advanced Word 2013) 3 days 4,5&8 2,5&6 7-9 6,9&10 7-9 6-8 $529.65 $133.65 $84.15 $59.40

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2016) 2 days 9&10, 23&24 8&9, 22&23 5&6,13&14,26&27 3&4,12&13,27&30 8&9,17&18,30&31 7&8,18&19,28&29 $406.60 $117.60 $64.60 $45.60

ICDL Perform Advanced Presentations Functions (Advanced PPT 2016) 2 days 18&19 23&26 28&29 9&10, 25&26 10&11 13&14, 28&29 $406.60 $117.60 $64.60 $45.60

ICDL Perform Advanced Spreadsheet Functions (Advanced Excel 2016) 3 days 12,15&16, 29-31 12-14, 26-28 9,12&13, 21-23 2-4,16-18,24-26 4,7&8, 14-16,23-251,4&5, 12-14,

22,25&26$588.50 $180.50 $93.50 $66.00

ICDL Perform Advanced Presentations Functions (Advanced PPT 2016) 3 days 8-10 1,2&5 14-16 18-20 2-4 22,25&26 $588.50 $180.50 $93.50 $66.00

ICDL Perform Advanced Word Processing Functions (Advanced Word 2016) 3 days 26,29&30 12-14 1,2&5 11-13 28,30&31 27-29 $588.50 $180.50 $93.50 $66.00


LEADERSHIP & PEOPLE MANAGEMENT (LPM) WSQ - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Foster Business Relationships to Facilitate Change(Level 5)

3 days18-20 $1,070.00 $710.00 $170.00 $120.00

Leadership for Results(Level 5)

2 days8-9 $695.50 $455.50 $110.50 $78.00

Cultivate Workplace Relationships to Optimise Team Performance(Level 4)

2 days26-27 $481.50 $256.50 $76.50 $54.00

Leading Teams Toward Organisational Excellence(Level 4)

2 days26-27 14-15 $481.50 $256.50 $76.50 $54.00

Manage Team Success(Level 4)

2 days28-29 21-22 $481.50 $256.50 $76.50 $54.00

The Facilitative Leader of Self-Managed Teams(Level 4)

2 days19-20 25-26 $481.50 $256.50 $76.50 $54.00

Achieve Result Through Your Team(Level 3)

2 days26-27 25-26 $428.00 $228.00 $68.00 $48.00

Build Positive Team Relationships(Level 3)

2 days25-26 17-18 $428.00 $228.00 $68.00 $48.00

Creative Leadership and Self Development Skills(Level 3)

2 days26-27 16-17 21-22 $428.00 $228.00 $68.00 $48.00

Implement Innovative Change(Level 3)

2 days23-24 $428.00 $228.00 $68.00 $48.00

Powerup Your People Through Encouragement(Level 3)

2 days8-9 $428.00 $228.00 $68.00 $48.00

Fee after funding

(include 7% GST)

Course Level

& Course

Duration

Fee after funding

(include 7% GST)

Full fee

(include

7% GST)

Full fee

(include

7% GST)

Page 11



LOCAL DATING INDUSTRY PROGRAMME - CAT B (PME) Jan Feb Mar Apr May Jun

Establish and Manage a Dating Business 3 days 26-28

Provide Personalised Dating Services 2.5 days 19-21 27-29

Organise a Dating Event 2 days 23-24


SAFETY & HEALTH (GMS WSQ) - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Develop a Risk Management Implementation Plan 2 days 14-15 22-23 $321.00 $171.00 $51.00 $36.00


SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT B (RnF) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Coach Service Performance 2 days 24-25 12-13 21-22 $535.00 $263.00 $135.00 $60.00

Contribute to Customer Service Over Various Platforms 1 day 17 7 16 $321.00 $185.00 $121.00 $36.00

Engage in Service Innovation Initiatives 2 days 26-27 12-13 7-8 $428.00 $156.00 $68.00 $48.00

Establish relationships for Customer Confidence 2 days 8-9 16-17 5-6 $535.00 $263.00 $135.00 $60.00

Implement Operations for Service Excellence 2 days 8-9 10-11 $428.00 $156.00 $68.00 $48.00

Project a Positive and Professional Image 1 day 10 14 9 $321.00 $185.00 $121.00 $36.00

Provide Go-the-Extra-Mile Service 2 days 15-16 22-23 14-15 $428.00 $156.00 $68.00 $48.00

Respond to Service Challenges 2 days 7-8 18-19 25-26 $428.00 $156.00 $68.00 $48.00

Role Model the Service Vision 2 days 5-6 3-4 $535.00 $263.00 $135.00 $60.00

Work in a Diverse Service Environment 2 days 11-12 23-24 $428.00 $156.00 $68.00 $48.00

Certified Service Professional (classroom learning) 4 days $642.00 $162.00 $102.00 $72.00

Certified Service Professional (flipped learning) 3 days $535.00 $135.00 $85.00 $60.00


SERVICE EXCELLENCE COMPETENCY FRAMEWORK (SVCF) WSQ - CAT B (PME) Jan Feb Mar Apr May Jun SCs/ PRs

SMEs/

SCs ≥ 40

yrs

WTS

Foster Service Innovation 2 days 29-30 26-27 26-27 $535.00 $295.00 $85.00 $60.00

Optimise Workforce for Service Excellence 2 days 5-6 24-25 $535.00 $295.00 $85.00 $60.00

Full fee

(include

7% GST)

Full fee (include 7% GST)Course

Duration

Course

Duration

$369.15

$477.22

Fee after funding

(include 7% GST)

Fee after funding

(include 7% GST)


Course

Duration

Full fee

(include

7% GST)

Fee after funding

(include 7% GST)

$330.63

Full fee

(include

7% GST)

Course

Duration

Page 12


To register online, please visit our http://www.snef.org.sg. Click on 'Training'.

For customisation of In-Company Training Programs

NOTE: The SNEF Training Calendar is subject to changes. SNEF reserves the right to make changes to the calendar without prior notice.

Note 2: If your company is a non-member & wishes to enjoy the benefits of being a SNEF member, please call the Member Relations Dept at 6290-7696 or e-mail to [email protected].

Note 1: A seat will be reserved upon registration via email or online registration and will only be confirmed upon receipt of payment. Please indicate the course title behind the cheque and send

the cheque payable to "Singapore National Employers Federation". Confirmation will be emailed to the contact person at least 1 week before the commencement of the program. No refund will be

made for cancellations but a replacement will be accepted.

SNEF also offers customised in-company training programs for your organization. We have a pool of more than 50 in-house associate trainers/consultants to customize our

programs to meet your training objectives & needs. For more information, please contact

Joshua Balakrishnan at 6827 6925 (DID)/ [email protected]

Dave Or at 6827 6921 (DID)/ [email protected]

Shirlyn Tan at 6827 6906 (DID)/ [email protected]

Darren Lim at 6827 6930 (DID)/ [email protected]

Andrew Ng at 6827 6904 (DID)/ [email protected]

June Wong at 6827 6924 (DID)/ [email protected]

For more information, please call our Training Hotline at 6827 6927 or email to [email protected]

Page 13

An initiative of the Singapore National Employers Federation (SNEF), and supported by Workforce Singapore (WSG), SAPPHIRE offers a menu of 5 programmes to drive workplace transformation through integrating human resource, industrial relations and productivity practices, for companies to Transform and Grow. Since 16th Feb 2017, we have 70 companies on board SAPPHIRE.

For more information, visit our website at http://sapphire.snef.org.sg Contact us at (65) 6290 7698 or email: [email protected]

We are located at 60 Paya Lebar Road, #13-45, Paya Lebar Square (Lobby 2), Singapore 409051

Supporting Partner

Fee and Funding for ALL companies registered in Singapore Each programme project value for 100 hours of consultancy is worth $10,000.

Companies only need to pay the subsidised fee (including GST) of $3,210

after 70% funding from Workforce Singapore (WSG).

PROGRAMME CONCEPT

Hiring SMEs Job-seeking PMETs

Receive a one-off

Assistance Grant of $5,000

upon completion of programme

SMEs

(1-Day)

PMETs

(2-Day)

Complete respective workshops for

SMEs and newly-hired PMETs

SMEs to retain PMET(s) and complete six-months

follow-up with SNEF

http://www.p-max.sg

6827-6977

[email protected] Scan the QR Code to find out more

about the programme, resources

available and upcoming events!

Job-seeking PMETs will be

screened and matched into

suitable positions in hiring SMEs by

SNEF and several partners

SMEs with newly-hired positions

are also eligible to participate

SME Management/PMETs’

supervisors/HR Representatives

and their newly-hired PMETs will

attend the respective SME and

PMET workshops

Both workshops will enjoy 90%

WSG course fee funding

SMEs that successfully complete

the six-month follow-up and retain

their newly-hired PMET employee

will be eligible for a one-off

assistance grant of S$5,000

90% course fee funding from WSG

A Place-and-Train Programme

for Professionals, Managers,

Executives and Technicians

(PMETs)

Administered By: Supported By:

Administered by the Singapore National Employers Federation (SNEF) and supported by the Workforce Singapore (WSG),

P-Max is a place-and-train programme which will assist Small and Medium Enterprises (SMEs) to recruit, train, manage and

retain their newly-hired PMETs, encourage the adoption of progressive HR practices within SMEs, and to help place

job-seeking PMETs into suitable SMEs job roles. This place-and-train programme will be available for application till 31 Dec

2019.

Administered by the Singapore National Employers Federation (SNEF), in collaboration with the Workforce Singapore (WSG), the Professional Conversion Programme (PCP) for Professional Executives was developed as part of the Adapt and Grow Initiative to help reskill mid-career Professionals, Managers, Executives and Technicians (PMET) with necessary competencies to take up roles in areas such as HR management, leadership and management, sales and marketing, project management, business development and operations across various sectors. The participants will go through 3 to 6 months of classroom training and structured On-the-Job Training (OJT) at the hiring company. The PCP for Professional Executives will help companies alleviate manpower challenges. Through structured training plan, companies are also able to align training according to specific business and industry needs. This two-year conversion programme will be available for application till 31 Dec 2018.

** For Singaporean PMETs age 40 yrs old & above, and/or long-term unemployed and actively seeking employment for 6 months or more are eligible for up to 90% salary support grant

PCP

FUNDING

COURSE

FEE

Up to 70%* course fee funding capped at $6,000 *SMEs or trainees eligible for Mid-Career Enhanced Subsidy can be funded at

up to 90% via SkillsConnect Portal, capped at $6,000

SALARY

SUPPORT

Standard Rate:

Up to 70% of monthly basic salary capped at $4,000 per month

Enhanced Rate: Up to 90% of monthly basic salary capped at $6,000 per month**

3-month PCP

Undergo structured On-the-Job Training (OJT) plan

Attend a minimum of 12-day classroom training relevant to PMET’s job scope

Receive salary support up to 3 months

6-month PCP

Applicable to PMETs that are Mature (age 40 &

above) and/or long-term unemployed for 6 months or

more

Up to 100% structured On-the-Job Training (OJT) plan

OJT plan to be approved by WSG

Receive salary support up to 6 months

For more information, please contact us:

[email protected]

6827-6977

• High funding* for Singaporeans/Singapore PR: 50% funding, capped at $15/hour. • Higher funding* for SMEs and Singaporeans aged 40 years & above: 90%, capped at $50/hour. • Workfare Training Support (WTS)* Singaporeans aged > 35 years & earning < : 95% • Absentee payroll funding* available: 80% of hourly basic salary, capped at $4.50 per hour or $7.50 per hour for SMEs.

95% of hourly basic salary under WTS.

Executive Development and Growth for Excellence (EDGE)

For more detail and registrations, please visit www.snef.org.sg under Training homepage, EDGE.

Enquiries: [email protected], Tel: 6827 6929

Contribute towards a Learning Organisation [ Available only for in-house training ]

Develop Personal Effectiveness at Managerial Level

Lead Workplace Communication and Engagement

Manage Cross Functional and Culturally Diverse Teams

Solve Problems & Make Decisions at Managerial Level

Manage Workplace Safety & Health System

Develop a Work Team

* Terms and conditions apply.

Course Duration Full fee

(include 7% GST)

Fee after funding (include 7% GST) :

Singaporeans/ PRs SMEs/

Singaporeans ≥ 40 yrs WTS

3 days (24 hours) $642.00 $342.00 $102.00 $72.00

2 days (16 hours) $481.50 $256.50 $76.50 $54.00

Apply Emotional Competence to Manage Self & Others in a Business Context

Develop Professional Image and Competence to Achieve Personal Career Goals [ Available only for in-house training ]

$2,000/month

Operations Supervisory

For those who take instructions and are not responsible to supervise others.

For those who are responsible to supervise the work of others in their unit.

The Workplace Skills Series are offered at two Occupational levels :

For Enquiries: [email protected], [email protected] or call 6827 6929, 6827 6927. For Registration: www.snef.org.sg and click on ‘TRAINING’, ‘Employability Skills WSQ (Workplace Skills)’

SMEs are defined as companies with: (i) at least 30% local shareholding; AND (ii) (ii) group annual sales turnover of not more than $100 million OR Group employment size of not more than

200 employees.

80% Course Fee Subsidy, cap $17/hr

90% Course Fee Subsidy, cap $25/hr for SMEs / Singapore Citizens aged ≥ 40 yrs

95% WTS funding for Singaporeans aged 35 years & above, earning < $2,000/month

* Absentee payroll is applicable

Details And Type Of Courses Available Course

Duration

Full fee (include 7%

GST)

*Fee after funding (include 7% GST) :

EMPLOYABILITY SKILLS (ES) WSQ - Workplace Skills SCs/ PRs SMEs/ SCs ≥ 40

yrs WTS

Operations Level

Adapt to Change 2 days $235.40 $59.40 $37.40 $26.40

Communicate and Relate Effectively at the Workplace 2 days $235.40 $59.40 $37.40 $26.40

Comply with Workplace Safety & Health Policies & Procedures 1 day $149.80 $37.80 $23.80 $16.80

Demonstrate Initiative & Enterprising Behaviours 2 days $235.40 $59.40 $37.40 $26.40

Develop Personal Effectiveness at Operations Level 2 days $235.40 $59.40 $37.40 $26.40

Solve Problems & Make Decisions at Operations Level 2 days $235.40 $59.40 $37.40 $26.40

Supervisory Level

Develop Personal Effectiveness at Supervisory Level 2 days $256.80 $64.80 $40.80 $28.80

Facilitate Effective Communication and Engagement at the Workplace 2 days $256.80 $64.80 $40.80 $28.80

Foster Initiative & Enterprise in Team 2 days $256.80 $64.80 $40.80 $28.80

Foster Team Adaptability 2 days $256.80 $64.80 $40.80 $28.80

Maintain Workplace Safety & Health Polices & Procedures 3 days $321.00 $81.00 $51.00 $36.00

Solve Problems & Make Decisions at Supervisory Level 2 days $256.80 $64.80 $40.80 $28.80

*Terms & conditions apply.

SMEs are defined as companies with :

(i) At least 30% local shareholding; AND

(ii) Group annual sales turnover of

not more than $100 million OR

Group employment size of

not more than 200 employees.

In order to enjoy the funding, participants need to fulfill the following :

1. Singapore Citizens or Permanent Residents (PR) of Singapore

2. Attain at least 75% course attendance

3. Successfully complete assessment & certified as competent

4. Have not enjoyed funding for same course before

5. For company-sponsored participants, training is fully sponsored

by companies, which are registered or incorporated in Singapore

Leadership & People Management (LPM) WSQ

Course

Awarded with Statement of Attainment (s) – SOA(s) upon successful completion of course Full fee

Fee after training grant

SCs/ PRs SMEs/

SCs≥40 yrs WTS

LPM Level 5 (for Dept Head, Deputy Director & Senior Manager) – 2 / 3 days per course: include classroom training & assessment Foster Business Relationships to Facilitate Change (3 days) SOA: Foster Business Relationships and Organisational Diversity, SOA: Facilitate Innovation and Lead Managers to Manage Change

$1070.00 $710.00 $170.00 $120.00

Leadership for Results (2 days) SOA: Monitor Divisional Performance and Develop Reward Strategies to Facilitate Achievement of Results

$695.50 $455.50 $110.50 $78.00

LPM Level 4 (for Manager) – 2 days per course: include classroom training & assessment Cultivate Workplace Relationships to Optimise Team Performance

SOA: Cultivate Workplace Relationships and Diversity $481.50 $256.50 $76.50 $54.00

Leading Teams Toward Organisational Excellence

SOA: Lead Team Leaders to Develop Business Strategies and Governance Management $481.50 $256.50 $76.50 $54.00

Manage Team Success

SOA: Monitor and Reward Performance Across Teams to Manage Achievement of Results $481.50 $256.50 $76.50 $54.00

The Facilitative Leader of Self-Managed Teams

SOA: Develop Self to Maintain Professional Competence at Managerial Level $481.50 $256.50 $76.50 $54.00

LPM Level 3 (for Supervisor, Assistant Manager & Team Leader) – 2 days per course: include classroom training & assessment Achieve Result Through Your Team

SOA: Monitor and Reward Performance in a Team to Support Achievement of Results $428.00 $228.00 $68.00 $48.00

Build Positive Team Relationships

SOA: Build Team Relationships $428.00 $228.00 $68.00 $48.00

Creative Leadership and Self Development Skills

SOA: Develop Self to Maintain Professional Competence at Supervisory Level $428.00 $228.00 $68.00 $48.00

Implement Innovative Change

SOA: Lead Team to Implement Change $428.00 $228.00 $68.00 $48.00

Powerup Your People Through Encouragement

SOA: Develop and Motivate Team Members through Capability Development $428.00 $228.00 $68.00 $48.00

~ 50% Course Fee Subsidy, cap $15/hr ~ 90% Course Fee Subsidy, cap $50/hr for SMEs or Singapore citizens aged ≥ 40 yrs

~ 95% WTS funding ~ Absentee payroll is applicable

* All fees are inclusive of 7% GST

Companies are to submit application

via www.skillsconnect.gov.sg

to enjoy the funding

Register online at www.snef.org.sg

To search for the course title, click on ‘Training’,

‘Leadership & People Management WSQ’ category

Enquiries:

Jackie Tan 6827 6917 or

email: [email protected]

Equip your workforce with vital industry skills and knowledge now!

WORKPLACE PRODUCTIVITY

WSQ CERTIFIED OPERATIONS PROFESSIONAL

Supervise Quality Procedures ($81.50) Gain awareness of skills and knowledge to supervise quality control teams

Supervise Teams at Work ($85.00) Acquire the skills and knowledge in supervising team at the workplace

Supervise Work Improvement Processes ($81.50)

Acquire supervisory skills and knowledge in supervising and implementing work improvement

process

Apply 5S Techniques ($64.60) Demonstrate skills and knowledge to organize and maintain work area in an

orderly manner using 5S techniques

Apply Quality Systems ($64.60) Plan & carry out daily work to meet requirements so as to improve and main-

tain quality

Apply Teamwork in the Workplace ($64.60) Participate, communicate, develop team culture and improve team perfor-

mance

Apply Workplace Safety and Health Policy ($64.60) Plan daily work to comply with WSH requirements and implement risk control

Manage Process Improvement ($76.50) Achieve organizational set goals using a variety of process improve-

ment methodology.

Apply Management Level Planning Skills ($85.00) Knowledge and skills on the planning processes,

approaches to plan and how to plan.

Apply Project Management Skills ($102.00) Achieve project goals and objectives, and managing the phases of pro-

ject life cycle

WSQ CERTIFIED OPERATIONS SPECIALIST

Productivity Improvement

Implement Business Process Reengineering ($76.50) Identify processes for reengineering to implement the change to meet business

objectives

Implement Lean Six-Sigma ($76.50) Applying strategies, methods and tools used for

developing and implementing lean six sigma project plans

Operate Basic Measuring Devices

Use Hand Tools

Perform Stock Control and Housekeeping Operations

Perform Warehouse Operations

WSQ CERTIFIED ASSOCIATE OPERATIONS EXECUTIVE

For more information and enquiries on the above programmes, you may call Veena at 6827 6973 or [email protected]. To register for any of the classes listed, please visit our website at www.snef.org.sg and choose the category ‘Generic Manufacturing Skills (GMS) WSQ’.

SNEF Corporate Learning Centre 19 Tanglin Road, Tanglin Shopping Centre, #10-01/07 Singapore 247909 www.snef.org.sg

UP TO 90% funding

(incl. GST) for Singapo-

rean/PR employees. ABSENTEE PAYROLL: 80% OF HOURLY BASIC SALARY, CAPPED AT $4.50 PER HOUR

ENHANCED TRAINING SUPPORT FOR SMEs: 80% OF HOURLY BASIC SALARY,CAPPED AT $7.50 PER HOUR

COMPANIES CAN

CLAIM UNDER PIC

SCHEME

Disclaimer: The SNEF Training Calendar is subject to changes. SNEF reserves the right to make changes to the calendar without prior notice.

For more information on our training programmes, please contact us:

6827 6927

[email protected]

www.snef.org.sg

SNEF also offers customised in-company training programs for your

organization. We have a pool of more than 50 in-house associate

trainers/consultants who are prepared to meet your training objectives &

needs.

For more information, please contact:

Joshua Balakrishnan : 6827 6925 (DID)/ [email protected]

Dave Or: 6827 6921 (DID)/ [email protected]

Shirlyn Tan: 6827 6906 (DID)/ [email protected]

Darren Lim: 68276930 (DID)/ [email protected]

Andrew Ng: 68276904 (DID)/[email protected]

SINGAPORE NATIONAL EMPLOYERS FEDERATIONResponsible Employers, Sustainable Business

Responsible Employers, Sustainable Businesses

Updated and printed on 27th October 2017

TRAINING CALENDAR - snef.org.sg · Enclosed is the training calendar of our course offerings for...

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