TRAINING CALENDAR 2018 - moyokonsult.commoyokonsult.com/training_calendar_2018.pdf · Axial and...

TRAINING CALENDAR 2018

MOYO KONSULT LIMITEDMoyo Konsult Limited is an integrated firm that responds to Environmental Management, Renewable Energy and Human

Resources Operations. We help other people to excel by taking them from where they are to where they ought to be. Performance is the benchmark that moves an industry forward. Without performance, guidelines will be misinterpreted, and the

result will be a low productivity. At Moyo Konsult Ltd, we Add Values to service delivery…

MOYO KONSULT LIMITED

______________________________________ MECHANICAL/UTILITIES PROGRAM

INSTALLATION, OPERATION AND MAINTENANCE OF REFRIGERATION & AIR-CONDITIONING SYSTEM

COURSE DESCRIPTION

The course deals with the study of the principles and functions of refrigeration, air conditioning units workshop practice provides practical experience in servicing and maintenance of refrigeration and air-conditioning

COURSE OBJECTIVES At the end of the course, the participants should be able to:

1. State and describe the various processes occurring in the refrigeration cycle 2. State the conditions of the refrigerant in each process 3. Name and explain the function of each of the major components of a refrigeration system:

Compressor, Condenser, Evaporator and Refrigerant control

4. List the types of compressors: Reciprocating, Rotary, Centrifugal and Screw and explain their operating principles 5. Select and use properly hand tools and test instruments used in refrigeration and air-conditioning work. 6. Perform trouble-shooting procedures and implement solution 7. Carryout necessary maintenance/ repair as at when due, manage refrigerant and other refrigeration materials effectively

COURSE OUTLINE

1. Fundamentals of refrigeration and air-condition principles 2. The major components of a refrigeration system and their functions 3. Types of compressors/condensers/, evaporators and their applications 4. Basic refrigeration tools, equipment and materials 5. Fault finding /troubleshooting techniques 6. Maintenance and techniques for repairs/replacing faulty components of refrigeration and air-conditioning system TARGET PARTICIPANTS:

Service Technicians, Service Engineers, utility & factory process personnel.

COURSE DURATION: 4DAYS

DATE: 13-15 SEPTEMBER

COURSE FEE: N110, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

INSTALLATION, OPERATION AND MAINTENANCE OF DIESEL ENGINE

COURSE DESCRIPTION This course is designed to develop basic knowledge and skills of the participants on servicing, troubleshooting and maintenance to the manufacturer‘s specification.

COURSE OBJECTIVES

At the end of the course the participants will be able to:

1. Understand engine theory and its principle of operation 2. Apply appropriate techniques, diagnose engine and proffer solutions 3. Demonstrate adequate knowledge of troubleshooting, repair and maintaining diesel engines 4. Undertake routine checks and preventive maintenance

COURSE OUTLINE

1. Introduction to diesel engines 2. Internal combustion engines - types, component parts and principle of operation 3. The fuel injection supply system 4. Ignition system and associated electrical equipment 5. Turbocharging system 6. Cooling system 7. Lubrication system 8. Maintenance system

TARGET PARTCIPANTS:

Diesel Engine operators, mechanical supervisors/ Technicians& service Engineers

COURSE DURATION: 4 DAYS

DATE: 24-27 APRIL, 16-19 MAY & 19-22 OCT.

COURSE FEE: N110,000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

PUMPS, COMPRESSORS AND VALVES MAINTENANCE

COURSE DESCRIPTION

This subject deals with the study, principles, operation and maintenance of pumps and compressor basic fluid principle, principle of hydraulics, centrifugal pumps as well as their parts: auxiliary devices. It also deals with the study of compressed air fundamental and compressor accessories. Workshop practice consists mainly of disassembling and assembling of machines mentioned above.

COURSE OBJECTIVES

At the end of the course, the participants should be able to:

1. Explain the principles and basic concepts of hydraulics 2. Explain the Fundamentals of Pumps: Function, Duties and Types, Centrifugal,

Axial and Positive Displacement Pumps, Special Duty Pumps, Selection, Installation and Pump Components

3. Acquire knowledge on Pump Operation and Performance: Pump Testing Procedures, Pump

Performance (Head, Flow, Efficiency), Envelopes and impeller selections, Pump series and parallel connection, Sample calculation

4. Maintenance and Troubleshooting of different types of pumps - Preventive maintenance: Suction system and its effects, Balancing and alignment, Wear inspection and monitoring, Seal and packing

5. Acquire knowledge of the fundamentals of compressed air 6. Explain the basic principles of compressor and its application in industries 7. Acquire adequate theoretical and practical experience in

the construction, operation and maintenance of compressor

8. Learn safety habits in working with compressed air and maintenance of compressors

COURSE OUTLINE

1. Introduction to Pumps and Compressors 2. Pump selection and application 3. Types of Pumps and their uses 4. Seals and Packing 5. Pump Bearings and Pump Alignments 6. Pump Installation 7. Pump Maintenance

TARGET PARTICIPANTS:

Process Engineers/ Technicians, Utility Service Engineers/Technicians, works supervisors

COURSE DURATION: 4 DAYS

DATE: 14-17 MARCH, 05-08 OCTOBER & 10-13 DECEMBER


ROTATING EQUIPMENT OPTIMIZATION AND RELIABILITY

COURSE DESCRIPTION

According to industry reports more than 60% of maintenance costs are spent on equipment wear, tear and failure. This training will provide Improvement on Rotating Equipment Reliability and Machinery Health to make sure all rotating Equipment functions at its best.

COURSE OBJECTIVES: At the end of this course, every participant should be able to:

•Identify the most common causes of shafts, bearings and seals fatigue and failures based on actual case studies.

•Understand Precision Maintenance for Rotating Equipment and Machines.

•Optimize reliability of rotating equipment through applying best practices.

•Optimize Reliability – Fundamentals of Condition Monitoring and Predictive Maintenance.

•Understand Rotating Equipment and Machinery Reliability Continuous Improvement.

COURSE OUTLINE

1. Introduction to Rotating Equipment and Machinery Reliability 2. The causes of rotating machinery failures (true cause of failure) 3. The precision maintenance for rotating equipment and machines (Reliability, Availability, Maintainability, Safety, RAMS ) 4. Optimizing Reliability (Fundamentals of Condition Monitoring and

Predictive Maintenance and Condition Monitoring Methods for Rotating Equipment)

5. Design Screening ( Design, Operation and Cost Total Optimization Review ) TARGET PARTICIPANTS: Engineers, Technicians, operators and any person with engineering background knowledge


DATE: 18-21 JUNE


INTRUMENTATION AND CONTROL PROGRAM

PROCESS CONTROL

COURSE DESCRIPTION

This course is designed to expose participants to the fundamentals of process controls. The course involves classroom discussions, working with

simulation software and practical exercises on a process control work station.

COURSE OBJECTIVES

At the end of this course, every participant should be able to:

1. Explain closed-loop controls

2. Read piping and instrumentation (P&I) diagrams

3. Explain measurement and control of process variables such as temperature, flow, level and pressure

4. Explain the operation, characteristics and configuration of PID controls

TARGETPARTICIPANTS:

Control engineers, process engineers & technicians and anyone with basic knowledge of PLC

COURSE DURATION: 3 days

DATE: 26-28 APRIL


INDUSTRIAL COMMUNICATION

COURSE DESCRIPTION

The course is designed to equip participants with knowledge on Fieldbus technology.

Participants will be exposed to design, configuration, commissioning and troubleshooting in networked automation systems.

COURSE OBJECTIVES

At the end of the course, every participant should be able to;

1. Describe the general function and application of Fieldbus systems.

2. Describe the advantages of bus systems and compared to conventional wiring.

3. Describe the ISO/OSI model and network topologies of Fieldbus system.

4. Identify the structure of factory network systems

5. Setup a system link via MPI and Profibus with PLCs

6. Program control functions in a Profibus-DP networked system.

7. Detect and eliminate faults during commissioning

TARGET PARTICIPANTS:

Automation engineers, works supervisors, technicians and anyone with basic knowledge of PLC


DATE: 02-04 MARCH


EQUIPMENT FOR CALIBRATION OF PROCESS INSTRUMENTS

COURSE DESCRIPTION: This course covers the key aspects of the current instrumentation and process control technology and is designed to enable the learner to carry out commissioning, calibration and maintenance of the typical devices used for measurement and control in industrial systems

COURSE OBJECTIVES At the end of this course, every participant should be able to:

1. Understand Safety while working with instruments with process control Systems 2. Appreciate the operation of typical instrumentation systems 3. Identify the various methods of signal transmission 4. Correctly connect electrical or air-powered devices 5. Understand the equipment used in Current loops (process meters, trip amplifiers, transmitters, current repeaters, chart recorders) 6. Temperature measurement (RTDs, thermocouples, etc.) 7. Pressure measurement (bourdon gauges, air and electrical DP cells) 8. Level measurement (bubblers, pressure cells, ultrasonic, load cells) 9. Flow measurement (orifice plates, mag-flow meters, mass-flow meters, weirs, flukes, etc.) 10. Output devices (flow control valves, valve positioners, I to P converters) 11. Correctly use a range of industrial calibration equipment (current sources, thermocouple and RTD

12. Simulators, digital pressure indicator/calibrators, HART communicators) 13. Correctly connect, commission and calibrate current loop devices, temperature transmitters, pressure switches, pressure sensors,

DP cells, ultrasonic level meters, load cell amplifiers, I to P convertersand Hart devices 14. Understand the principles of turbidity, density, PH, proximity and weight measurement 15. Troubleshooting instrument errors

TARGETPARTICIPANTS

Calibration engineers & technicians, Quality control personnel, supervisors

COURSE DURATION: 5days


PROCESS VISUALISATION AND CONTROL

COURSE DESCRIPTION

This course exposes its participant to technologies involved in process automation using programmable logic controller (S7 300 PLC) and computer based visualization software (Wincc Flex)

COURSE OBJECTIVES At the end of the course, every participant should be able to:

1. Describe the role of PLC‘s and HMI in process automation 2. Describe the function of tags 3. Write program for 2-step control 4. Write program for continuous control for level, flow, pressure, temperature, etc. 5. Setup a simple process visualization converting a personal computer to HMI

COURSE OUTLINE

1. Normalizing / Scaling 2. Programming On – Off and PID Controls 3. HMI 4. Screens 5. Tags 6. Trends 7. Alarms / Messages 8. Documentation

TARGET PARTICIPANTS: Quality control personnel, control technicians & process operators

COURSE DURATION: 3Days

DATE: June 7-9, 2018 & Sept.7-9, 2018

COURSE FEE: N111, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes Training materials, training bag, Souvenir and attendance Certificate

SCADA

COURSE DESCRIPTION

SCADA Training covers requirements architecture, networking, communications and security technologies and standards. Important topics such as architecture, provisioning, cyber-security, regulatory requirements, and the industry technology framework are discussed.

The issues and technologies in this class apply to related industries such as utilities and petroleum. The goals of this class it to provide students with the tools to choose and plan, design SCADA technologies for the smart grid and other utilities.

PLC or programmable Logic controller-supervisory control and data acquisition are discussed as these systems typically controls an entire industrial system such as a solar plant system, wind plant system, oil and gas, and water treatment plant.

COURSE OUTLINE History of SCADA

1. Large-scale, distributed measurement and control system. 2. Real-Time Monitoring and Control Principals 3. Overview of Industrial Control Systems (ICS) 4. Overview of SCADA, DCS (Distributed Control System) and (DCS, and Programmable 5. Control Components 6. Network Components 7. Distributed Control Systems (DCS) 8. SCADA Systems 9. What Can SCADA Do? 10. How SCADA Systems Work 11. Where Is SCADA Used? 12. What‘s the Value of SCADA? 13. An Example of a SCADA System

i. Data Acquisition ii. Data Communication iii. Data Presentation iv. Control

TARGET PARTICIPANTS Process engineers, control technicians, utilities/generator operator and power plant supervisors,


DATE: 02-04 AUGUST


INDUSTRIAL AUTOMATION SYSTEM

INDUSTRIAL ELECTRONICS

COURSE DESCRIPTION This is a project driven hands-on practical based course that provides first-hand knowledge of Industrial application of electronics to beginners, technical practitioners, and engineers alike. The program covers three major topics: Basic Electricity, Electronics Instruments, and Semiconductor Devices such as Diodes, Transistors, Thyristors and Linear ICs. By building at least two meaningful electronics projects during the course, the participants are taught the basic skills they need on the job such as: component identification and testing, understanding circuit symbols and circuit diagrams, high reliability soldering, use of measuring instruments and troubleshooting (fault-finding) and repair techniques both at the system level and at the component level. The aim is to build up their confidence in the use of electronic equipment and components.

COURSE OBJECTIVES At the end of the course, every participant should be able to:

1. Identify basic electronic components (both passive and active), understand their functions and how to test them 2. Understand and apply basic circuit theorems in the design, building, troubleshooting and repair of basic electrical and electronic

circuits. 3. Properly use electronic instruments for measuring and testing circuits and components. 4. Display safety consciousness in the application of acquired knowledge and skills.

COURSE OUTLINE

1. INTRODUCTION TO PASSIVE AND ACTIVE COMPONENTS 2. INTRODUCTION TO SEMICONDUCTORS 3. OHM‘S LAW 4. MEASURING DEVICES

5. RESISTORS 6. CAPACITORS 7. INDUCTORS 8. DIODES 9. TRANSISTORS 10.THYRISTORS 11.LINEAR INTEGRATED CIRCUITS

TARGET PARTICIPANTS: This course is designed for electrical technicians, electrical supervisors, and electrical engineers


DATE: 05-08 APRIL


SENSOR TECHNOLOGY

COURSE DESCRIPTION

This course is to provide trainees with practical working knowledge of sensors, what are the limits and their use and how to select sensors for various applications.

COURSE OBJECTIVES

At the end of the course, every participant should be able to:

1. Describe principle of operations of sensors

2. Describe detecting and control functions of sensors

3. Classification of sensors

4. Identify the various types of sensors and their associated symbols

5. Describe the power supply configuration of common proximity sensors.

COURSE OUTLINE

1. Introduction to sensor technology

2. Sensors classification, characteristics and types

3. Sensor Applications

4. Identify the various scan techniques of sensors

5. Identify ten categories of inductive sensors and sensors in each category

6. Describe the effects of environment on sensors

TARGET PARTICIPANTS Engineers, technicians, process operators, supervisors and anyone one with engineering knowledge


DATE: 16-19 AUGUST


HYDRAULIC

COURSE DESCRIPTION

This hydraulic training course is designed to familiarize participants with the fundamental principles and operation of hydraulic control components.

This five-day hydraulics training course covers the basic principles and techniques of industrial hydraulics and maintenance. It provides the student with a strong practical ―hands-on‖ knowledge of principles, circuit analysis and troubleshooting.

COURSE OBJECTIVES: On completion of this hydraulic training course, every participant should be able to:

1. Understand the principles of hydraulics

2. Understand the basic functions of hydraulic systems 3. Understand the functions of valves (flow control, pressure control, directional control) 4. Recognize circuit symbols and diagrams to ISO 1219

5. Design and construct basic hydraulic circuits 6. Understand safe practice 7. Understand the functions of power packs, pumps, filters and reservoirs

COURSE OUTLINE

1. Basic principles and definitions 2. Drawing symbols 3. The power pack 4. Pump efficiency test 5. Pressure limiting valves 6. Hydraulic cylinders 7. Directional control valves 8. Valve port labelling 9. Flow control, meter-in and meter-out 10. Counter-balance valves 11. Pressure compensated flow control 12. Sequence valves 13. Hydraulic motors 14. Motor circuits 15. Pressure regulation 16. Pilot operated valves 17. Accumulators 18. Care of hydraulic oils 19. Pipe sizing and installation 20. Maintenance 21. Overview of proportional hydraulics

TARGET PARTICIPANTS This course is an excellent choice for maintenance and repair personnel, as well as engineering staff. Machine downtime can be greatly reduced by also having the electrical maintenance group attend.

COURSE DURATION: 3 days DATE: 12-14 JULY


PNEUMATIC AUTOMATION SYSTEM

COURSE DESCRIPTION

This pneumatic training course aims to familiarize participants with the design, installation, construction and operation of pneumatic components. This includes the interpretation of circuit diagrams and symbols as well as the construction of control systems.

This pneumatic training course covers the use of compressed air for pneumatic control and as a working medium. A complete overview is given, covering compressors, storage, dryers and distribution as well as the design, construction and operation of a range of actuators, valves and ancillary equipment. The relevant ISO symbols are introduced and included in the circuit diagrams.

Practical ―hands-On‖ sessions give participants the opportunity to put theory into practice. Working from the circuit diagrams they have produced, participants have to select the correct components from a range of equipment and build the circuits, making the necessary adjustments for pressure, flow and sequence. A strong emphasis is placed on safety and appropriate working practices throughout the course, especially during the practical sessions.

COURSE OBJECTIVES


1. Understand the units and measurement scales associated with compressed air systems

2. Recognize pneumatic symbols drawn to the relevant standards (ISO 1219)

3. Understand the functioning of standard pneumatic cylinders and valves

4. Read pneumatic circuit diagrams

5. Construct simple pneumatic controls

6. Understand safe practice

COURSE OUTLINE

1. Advantages and disadvantages of air

2. SI units and conversions

3. Theory of air and gas laws

4. Overview of compressors, dryers and distribution

5. The service unit distribution

6. Single acting cylinders ISO symbols

7. Directional and solenoid operated valves

8. Direct and indirect control

9. Valve port labeling

10. Circuit diagram layout

11. Double acting cylinders

12. Logic valves including shuttle valves and two pressure valves

13. Component layout pressure valves

14. Speed control including flow control valves, quick exhaust valves

15. Timing valves

TARGET PARTICIPANTS: All personnel involved with the installation, maintenance, operation and servicing of pneumatic equipment and basic control systems.

COURSE DURATION: 3 days DATE: 26-28 JULY


ELECTROPNEUMATICS

COURSE DESCRIPTION

Designed as a general introduction to the functions and operations of pneumatic and electrical control systems used in simple Electro-Pneumatic equipment, the course covers the symbol analysis, design interpretations and practical commissioning of such circuitry.

The course deals with the control of pneumatic actuators using electrical sensing and switching devices. Electrical principles are covered at a basic level, but some previous knowledge of pneumatic equipment is required.

COURSE OBJECTIVES On completion of this course, every participant will be able to:

1. Read and understand Electro-Pneumatic circuit diagrams 2. Design Electro-Pneumatic circuits 3. Understand fundamentals and terminology of Electro-Pneumatic control engineering 4. Understand the function and operation of a range of proximity sensors 5. Read, interpret and construct motion diagrams 6. Understand Pneumatic symbols 7. Understand Electro-Pneumatic symbols 8. Construct multi-cylinder control circuits

COURSE OUTLINE

1. Overview of pneumatic symbols 2. Electrical symbols 3. Electrical contact specification 4. Electrical logic connections 5. Solenoid valves 6. Open and closed loop control 7. Relays & Contactors 8. Proximity Switches 9. Pneumatic speed control 10.Multi-cylinder control, sequential and conditional control 11.Motion diagram analysis as an aid to troubleshooting 12.Single/ continuous cycle

13.Time-Dependent Control Operations 14.Counters

TARGET PARTICIPANTS All personnel involved with the installation & commissioning, maintenance, operation and servicing of industrial electro-pneumatic equipment and basic control systems.

COURSE DURATION: 3 days DATE: 21-23 JUNE


PROGRAMMABLE LOGIC CONTROL (PLC)

COURSE DESCRIPTION

Modern PLC-based control and automation systems often have improvements and modifications made, resulting in changes needing to be made to the PLC program.

This course deals with the study of the principles of control systems engineering and serves to train the participants to describe control system tasks while at the same time giving a thorough introduction to the characteristics and features of programmable logic controls, how to make changes to existing programs and how to create small programs from scratch. Problem exercises are intensively given.

COURSE OBJECTIVES


1. Identify and explain the advantages of a programmable logic control compared to conventional controls; 2. Operate programmable logic controller and personal computer; 3. Identify and describe the functions of the system components of a programmable logic control; 4. Make a simple program in ladder diagram and statement list programming; 5. Translate a ladder diagram program into electrical statement list program;

6. Translate a ladder diagram program into electrical and logic circuits equivalent; 7. Solve the problem exercises; 8. Observe safety practices and precautions in dealing with the system.

COURSE OUTLINE

1. Introduction to programmable logic control (PLC) and their applications in the modern industry 2. Advantages of PLC over other controls 3. Open and closed loop control 4. Signals and signal processing 5. Review of Boolean Algebra and logic gates 6. Parts of a programmable logic controller 7. Review of sensors and their applications (criteria for use of mechanical, optical, capacitive, inductive sensors etc.) 8. Programming devices (console, personal computer) 9. Commissioning and wiring precautions 10.Programming principles and procedures 11.Program loading, editing and monitoring 12.Printing and developing documentation 13.Development of sequence and logic controls 14.Controls using timers and counters 15.Programming exercises and commissioning

TARGET PARTICIPANTS Automation engineers/ process technicians, & all personnel with engineering background

COURSE DURATION: 4 days DATE: 23-26 MAY& 24-27 OCT


VARIABLE SPEED DRIVES (AC INVERTERS)

COURSE DESCRIPTION

This course provides participant with fundamental working principles of variable speed drives. Using practical hands-on exercises on VSD, the participants learn how to select,

install, program, maintain, or troubleshoot variable speed drives.

Participants will also become familiar with the drive's Human Machine Interface

(HMI), which allows programmers, maintainers, and trouble-shooters access information stored within the drive.

COURSE OBJECTIVES


1. Select Appropriate Variable Speed Drives for a given Application

2. Match Motors to VSD

3. Identify and Correct Drives System Problems

4. Identify and Test Major Drive System functions

5. Perform Start-Up of an AC Drive

6. Program and Adjust the Drive for Desired Operation

TARGET PARTICIPANTS Engineers, Electrical Technicians, Supervisors

COURSE DURATION: 4 days DATE: 13-16 JUNE & 21-24 NOVEMBER


ELECTRICAL/POWER PROGRAMS ELECTRICAL POWER SYSTEMS GENERATION, TRANSMISSION AND DISTRIBUTION

COURSE DESCRIPTION

This course is designed to reinforce the knowledge and practice of electrical works of maintenance personnel from the point of generation through distribution and utilization. It deals with sub-station, power protection and power factor correction. Earthing procedures and cost benefit of power factor correction are covered adequately and practically.

COURSE OBJECTIVES:

At the end of this course, every participant will be able to;

1. Reduce your electricity bills and elongate the life of your equipment and plant through power factor correction. 2. To implement the safest methods of power distribution and ensure balance of load on power lines.

3. Test and identify which voltage connection to avoid and prevent equipment damage. 4. Test and identify which side of transformer is high and low voltage. 5. Determine line voltage (phase to phase) and phase voltage (any one phase and neutral). 6. Determine transformer polarity prior to paralleling and apply safest switching method of transformers. 7. Distribute power within factory through switchgear, circuit breaker and busbar. 8. Configure load and transformer in star and delta and apply appropriate.

Voltage to each configuration.

9. Voltage to each configuration. 10.Convert single-phase and 3 phase A.C Power to D.C. Power 11.Adequate protect equipment and plant from shock and fire hazards.

COURSE OUTLINE:

1. Power generation and transmission. 2. Star and Delta power transmission and distribution. 3. Line and phase voltages and currents in star and delta loads. 4. Balanced load circuits. 5. High voltage intake procedures and work in a sub-station safely. 6. Factory power distribution. 7. Other power transformer connections. 8. Switch board, busbars and motor control centre and switchgear. 9. Power factor and improvement. 10.Rectification of 3 phase AC and 1 Phase AC power into DC power. 11.Proper position of capacitor connection to equipment and plant for power factor correction.

TARGET PARTICIPANTS: Power plant Engineers and supervisors, Electrical Technicians and Maintenance personnel


DATE: 09-12 MARCH & 17-20 AUGUST


EFFECTIVE OPERATION AND MAINTENANCE OF ELECTRIC MOTORS

COURSE DESCRIPTION

This course is designed to provide the participant with practical useful information on commonly encountered motors used in the industry. Construction, theory of operation are covered in detail along with drawings of several common control circuits. The practical skill and information provided will be very useful for anyone who is expected to trouble shoot and maintain AC motor controls.

COURSE OBJECTIVE:

At the end of this course, every participant will be able to:

1. Identity and discuss the principle of operation and uses of various 3-phase motors and their control components. 2. Install, wire-up and run motors connected in Star/Delta, Direct-on line, Auto transformer and starting operation. 3. Select motor operation using name plate information. 4. Determine the application of a given motor

5. Determine and select cables, fuses, circuit‘s breakers, overload for motors. 6. Maintain motor and control components.

COURSE OUTLINE:

* Industrial 3-phase motors and theory of operation.

* Components associated with motor control and symbols, timers, pressure, float and limit switches, stop, start, push buttons.

* Direct motor starters and control manual, Direct-on line (magnetic starter) sequential control, forward/reverse control, local and remote operation and interlocking operation.

* Reduced Voltage Starter.

* Star/Delta starter and application, auto-transformer, part-winding, primary resistance and secondary resistance starter and application.

* Dual speed motor control and application.

* Dual voltage motor operation.

* Other motor operations: jogging, braking, delay automatic F/R, periodic sequential and float switch motor pump control, conversion of 3-phase motor to single phase.

TARGET PARTICIPANTS Maintenance Engineers, electrical /process technicians, supervisors, Maintenance Technicians


DATE: 09-11 AUGUST


EFFECTIVE TROUBLESHOOTING AND REPAIRS OF ELECTRICAL AND MECHANICAL EQUIPMENT AND SYSTEMS (BASIC)

COURSE DESCRIPTION

Electrical print is a necessary tool in trouble-shooting, and ability to read print well will enhance the efficiency and skill of the maintenance personnel. This course is designed to update and prepare the maintenance personnel to read electrical prints effectively so as to be able to trouble-shoot commercial and industrial installations

(industrial commercial utilities). It begins with legend and symbols, one-line and three lines and progresses through schematics drawing and trouble-shooting techniques.

COURSE OBJECTIVES:

At the end of this course, each participant will be able to:

1. Identify and state each component‘s function in electrical working drawings. 2. Analyze the current sequence within circuit drawing and components.

3. Interpret installation/wiring of component in working schematic drawing. 4. Logically design simple circuits using relays, diodes, contactors, timers and switches. 5. Trouble-shoot and isolate faults associated with motors, generators, boiler, pumps, compressor and hoist/elevator using

schematic drawings. 6. Apply the logical steps in trouble-shooting exercises using relevant measuring instruments.

COURSE OUTLINE:

1. Print Reading Basics; legend, electrical/electronic symbols, basic layout, one-line diagram, interpretation and purpose. 2. Elementary electrical diagrams purpose interpretation and uses with practical demonstration and exercises. 3. Review measuring instrument for trouble shooting exercises. Meggers, AVO, phase sequence tester and test lamp. 4. Electrical schematics of motor control circuits, compressors boiler, generator, pumps, hoist/lift, domestic/factory distribution

network. 5. Relay/ladder logic diagrams interpretation and uses. 6. Logical steps techniques applicable to trouble-shooting.

TARGET PARTICIPANTS Maintenance Engineers, Electromechanical Technicians and production foremen


DATE: 15-17 SEPTEMBER


POWER PLANT & OPERATION CONTROL OF HIGH VOLTAGE SYSTEMS

COURSE DESCRIPTION

This course will give everyone working around power plant a solid understanding of the basics of power plant operation/generation, sources of power, distribution and management. It also provides a means to educate personnel on the need to monitor power parameters for power optimization

COURSE OBJECTIVES At the end of this course each participant should be able to:

1. Discuss means of energy generation and power systems 2. Sequential Start-up, shut- down of power systems for optimal result 3. Control, synchronizing of power plants(generators &transformers) 4. Perform effective load sharing/shedding of power plants 5. Perform Installation/maintenance of ancillary equipment 6. Plant systems management using scada(supervisory control & data acquisition) 7. Troubleshoot and identify faulty equipment for replacement/repairs

COURSE OUTLINE

1. Thermal power station; steam turbine ;nuclear power plant; hydroelectricity 2. Coal fired power plant; Geothermal power plant; Solar power; Wind power; 3. DIESEL GENERATOR: Diesel engine; electrical generator; generator size/rating 4. INSTALLATION: alternator/ components 5. EXCITATION: DC exciter; static exciter; brushless exciter; AVR; starting systems 6. POWER SYSTEMS: emergency power systems; generator house 7. STEADY STATE OPERATION REQUIREMENTS(operator intervention): control of alternator; 8. Control of power frequency; control of voltage level; control of power factor; 9. Assurance of synchronizing between the various generating units 10.POWER SYSTEM NETWORK 11.OPERATION OF POWER SYSTEMS; synchronization; synchroscope; 12.Synchronizing relays; voltmeter; frequency meter; 13.PARALLELING OF TRANSFORMERS: principles of paralleling; power and load management system; system description/function;

active load sharing (mw); reactive load sharing(mvar;) 14.STOPPING OF GENERATORS: gradual overload; fast acting load shedding; under frequency load shedding. 15.SYSTEM DESCRIPTION: the man machine interface unit; system monitoring; system fault diagnostics; operator interface; CPU

card; CPU card bus arrangement;

TARGET PARTICIPANTS Power Plant Engineers, Utilities engineers/supervisors, and Generators Technicians and Maintenance personnel


DATE: July 24-28, 2018


INSPECTION AND MAINTENANCE OF ELECTRICAL INSTALLATIONS & FITTING

COURSE DESCRIPTION

This course is useful for electrical Technicians, Engineers, installers/ wiremen. It aims at enhancing their capacity in delivering standard and certified finished electrical installation prior to connection of electricity; also for day to day maintenance work for continued uninterrupted service

COURSE OBJECTIVES

At the end of this course each participant should be able to:

1. Carry out inspection to confirm correctly CB,FUSE, terminals/connections of new installation work prior to connection to power supply

2. Inspect to confirm relevant isolator/switch, socket outlets are in the rightful conductors 3. Ensure labelling of circuits in the distribution unit is implemented 4. Determine by visual inspection if installation is safe for by provision of relevant earthing systems 5. Should carry out relevant tests on an installation: polarity, insulation test, ring circuit continuity, earthing system 6. Carry out same tests on faulty components to determine the fault 7. Carry out routine maintenance, servicing, testing & edicting faults (open/short circuit) 8. Carry out scheduled maintenance ensuring that connections, terminals are healthy&earthing system is still sound

electrical/mechanically 9. Document tests for immediate/future reference & action

COURSE OUTLINE

1. ELECTRICAL INSTALLATION: inspection & maintenance define 2. INSPECTION: connection, identification, and routing of conductors 3. Ensuring conductors of relevant capacity and voltage drop 4. Connection of protection & switching devices in phase conductors 5. Correct connection of socket outlets, switches & accessories, labeling of circuits

6. Verification of basic & fault protection against shock; choice & setting of protection device 7. Presence of appropriate devices for isolation and switching 8. Inspection to determine provision for earthing conductors: protective, bonding and supplementary bonding 9. Presence of fire barriers & protection against thermal effects & prevention of detrimental influences(eg corrosion) 10.Verification for adequate access to switchgear/equipment and provision of danger & warning notices 11.Ensure presence of relevant schematic, wiring diagrams, instruction & similar information 12.INSTALLATION TESTING PRIOR TO SUPPLY CONNECTION: continuity of protective conductors, protective equipotential &

supplementary bonding; 13.Continuity of all ring final circuit conductors; 14.Insulation resistance measurement; 15.Polarity test; Earth electrode resistance test; 16.INSTALLATION TESTING WITH SUPPLY CONNECTED: Recheck polarity with approve test lamp or voltmeter; 17.Earth fault loop impedance test; functional testing of RCD 18. DISCUSS COMMON FAULTS: open, short, earth. 19.CARRY OUT ROUTINE/PREVENTIVE MAINTENANCE of electrical appliances; 20.IMPLEMENT SCHEDULED MAINTENANCE/SERVICING OF electrical appliances 21.USE OF APPROPRIATE MEASURING INSTRUMENT: insulation tester; multimeter; phase sequence meter and test lamp. 22.Documentation of tests result and follow-up.

TARGET PARTICIPANTS Electrical inspectors/testing engineers, Installation and Maintenance personnel


DATE: 19-20 FEBRUARY


INDUSTRIAL ELECTRICAL MAINTENANCE AND MANAGEMENT

COURSE DESCRIPTION: This course discusses the concept of power

distribution, basic A.C. and D.C. electrical theories, and all other concepts that has to do with electricity consumption. Protection and safety to electrical equipment and personnel are well covered. Consumer load and cable requirements are well taught together with trouble-shooting for fault and correction.

COURSE OBJECTIVE: At the end of this course, every participant will be able to:

1. Discuss the concept of power distribution within the factory and various ways of power distribution. 2. Analyse circuits, calculate and measure current, resistance and voltage using

AVOMETER.

3. Trouble-shoot and identify faults such as short-circuit, open circuit and earth fault and correct them 4. Discuss the importance of earthing and installation protection. 5. Install and run single-phase and 3-pahse motors. 6. Implement safe isolation of power procedure and select appropriate cable for different operations. 7. Discuss and utilize MEGGER INSULATION tester, PHASE SEQUENCE INDICATOR tester and MEGGER EARTH tester. 8. Able to dismantle and couple electric motors after for inspection servicing and after repairs etc.

9. Identify and state the importance of Switch Board, load centres, DFB/MCBB and switch gears, RMU and ways of minimizing voltage drop.

10.Should be able to discuss and differentiate full-load, overload, short-circuit and earth fault currents.

COURSE OUTLINE:

1. A.C. Power Distribution within industrial environment (factory) sub-station, switch board and load centres. 2. Basic A.C & D.C Electrical Theory. 3. Electrical measurement; current, voltage, power, resistance, capacitance, impedance, insulation resistance and phase sequence

measurement and earth resistance measurement. 4. Wiring system: conduit, trucking and bus bar distribution system; switches, industrial socket and plugs, ring and radial circuits. 5. Systems earthing of installation; T.T. TN-S, TN-C&TN-C-S. 6. Protection of plant and equipment, fuse, types and selection, isolator, circuit breaker types and selection Relays, method of arc

control in circuit breaker; servicing and routine maintenance. 7. Installation and running of single/3phase motor from M.C.C. Board. 8. Voltage drop/surge and its effects. 9. Cables for electrical work, types, and sizes and application.

TARGET Electrical/Maintenance Engineers, Maintenance Technicians and Utilities maintenance personnel


DATE: 23-26 MAY & 24-27 OCTOBER


INDUSTRIAL ELECTRICAL TROUBLESHOOTING USING SIMULATION SOFTWARE (ADVANCE)

COURSE DESCRIPTION This course is designed for maintenance Technicians and Engineers in process plant and facilities. It deepens the knowledge and skills acquired from the basic troubleshooting course thereby making a better trouble-shooter. It is computer based training/learning, using an industrial troubleshooting simulator.

COURSE OBJECTIVES

At the end of this course, every participants will be able to:

1. Understand the basic principle of typical process sensor 2. Acquire troubleshooting skill for 3 phase AC facilities and equipment 3. Be able to Measure and test electrical parameter 4. Be Acquainted with mechanical faults associated with process facilities and equipment

COURSE OUTLINE

1. Review of basic electrical troubleshooting

2. Introduction to advance troubleshooting

3. Review of Interpretation of electrical schematic diagram

I. Cross references, Electrical designator II. Electrical symbols, Wiring, Terminal Blocks, Wire Connectors

4. Principles of Typical process equipment and facilities

I. Pump, Agitator, Heaters, Motors, Transformers II. Contactors, Overloads

5. Electrical work safety procedures

6. Principle of operation of sensors

I. Temperature, Float & Selector Switches, Relays, Timers, Pushbuttons II. Solenoid Valves, Fuses, Indicators 7. Simulator troubleshooting practice 8. Instrument testing and measurement of electrical parameters-

I. Operating systems remotely or locally II. Take Voltage, Continuity, Resistance and Current measurements with a multimeter, Inspect, Repair and Replace

components 9. Troubleshooting Basic faults using simulator. 10. Building troubleshooting skill by observation 11. Troubleshooting intermediate faults using simulator

12. Building troubleshooting skill in identifying and analyzing short circuit and output devices fault 13. Troubleshooting advance faults using simulator 14. Test

TARGET PARTICIPANTS Electrical/control Engineers, Automation/process technicians/ maintenance Technicians and Utilities personnel


DATE: 21-23 APRIL, 12-14 JULY & 19-21 OCTOBER


POWER SYSTEM PROTECTION & MAINTENANCE

COURSE DESCRIPTION

Protection systems are installed to prevent faults from damaging electrical plant and to initiate isolation of faulted sections in order to maintain continuity of supply elsewhere on the system. This course is therefore design to familiarize the power engineers & technicians with the trends of power protection in power system.

COURSE OBJECTIVES: At the end of this course each participant should be able to:

1. Understand the different types of electrical faults and the effect these faults can have on company assets 2. Understanding of electrical fault protection systems 3. Provide solutions for specifying and operating protection systems 4. gain comprehensive understanding the of principles and selection of protection relays and protection schemes 5. Have the requirement for testing of relays and protection systems

COURSE OUTLINE

1. Power System Fault Analysis 2. Current and Voltage transformers

3. Over Current and Earth Fault Protection 4. Pilot Wire and Distance Protection 5. Transformer, Generator and Motor Protection 6. Busbar Protection 7. Protection Settings and Grading

TARGET PARTICIPANTS Plant Engineers, instrument/ protection Engineers, senior technicians with electrical Utilization companies & industrial organizations.


DATE: 25-28 JULY & 07-10 NOVEMBER


ELECTRICAL TOOLS, METERS & THEIR APPLICATIONS

COURSE DESCRIPTION

This course design for electrical personnel, discusses the importance& proper application of relevant tools & measuring instruments for the realization of good electrical service; including the day to day maintenance.

COURSE OBJECTIVES

At the end of this course every participant should be able to:

1. Identify, proper application and maintenance of basic electrical hand& power tools: spanner, pliers, screw driver, wrench, soldering iron, electric drill machine, cable stripper, bearing extractor, blow lamp, chisel, hammer, bending spring/machine, stock & dies, electrician knife, hacksaw, blow lamp, gas/air torch, pneumatic drill,

2. Identify, use, interpret measurement & maintain: continuity tester, voltage tester/ indicator, phase sequence meter, frequency meter , power meter, power factor meter, spirit level, measurement tape, thermometer, tachometer, stroboscope, test lamp, dial indicator, insulation tester, loop impedance tester.

COURSE OUTLINE

1. Hand Tools

2. Definition/type and use of spanner Double open ended spanner, ring spanner, box spanner, adjustable spanner, socket spanner

3. Wrench & use Torque wrench, hexagon socket screw wrench, pipe wrench

4. Pliers, type & application Flat-nose, combination pliers, heavy duty electrical pliers

5. Electrician screw drivers/Electrician knife application 6. Other tools and application:

Hacksaw, Hammer, Chisel, Bearing extractor, Cable stripper, Crimping tool, pop-riveting tool, Bending spring, Bending machine, Blow lamp,

Gas/Air torch, spirit level.

7. Power Tools

8. Type &application: Soldering iron, Portable electric drill/Pneumatic drill, power saw. 9. Meters/Measurement

10.Type & application: Continuity tester, Voltage tester& indicator, Phase sequence indicator, Frequency meter, Oscilloscope, Power meter(true, apparent &reactive), Power factor meter, Dial indicator, measurement tape, Thermometer, Test lamp, Tachometer, Stroboscope, Insulation resistance tester, Earth electrode resistance tester, Earth loop impedance tester.

TARGET PARTICIPANTS Electricians/ Electrical Technicians, Supervisors and Utilities Workers


DATE: 21-23 JUNE & 08-10 NOVEMBER


ELECTRICITY AND ELECTRICAL SYSTEMS:

INSTALLATION & SUPPLY IN BUILDINGS

COURSE DESCRIPTION

This course is designed to upgrade the knowledge and practice of installation engineers, technicians and wire-men in the building industry. It discusses the current trends in modern installation/wiring, including methods of protection, sizing and the regulations applicable to the building industry.

COURSE OBJECTIVES


1. Identify power outdoor/district transformer for distribution 2. Distribute power to buildings at single & three phase 3. Select and implement appropriate wiring systems for domestic/commercial and industrial buildings 4. Determine appropriate distribution board for relevant installation 5. Select appropriate cable & distribute power internally to circuits 6. Implement installation as specified in a wiring plan 7. Determine appropriate earthing system for an installation

8. Carry out relevant inspection & testing prior to connection to electricity 9. Test run /certify an installation for use

COURSE OUTLINE

1. Generation and distribution principles 2. Electricity distribution systems 3. Power distribution transformer: installation & operation 4. Electrical cable: type & installation 5. Wiring systems: PVC sheathed, conduit, trunking, MICC, overhead busbar distribution, etc. 6. Power distribution/systems: overhead/internal distribution, distribution boards single &three phase 7. Supply lines & distribution circuits; electrical fittings & accessories 8. Earthing/circuit protection: basic protection, fuse & circuit breaker, earth leakage circuit breaker &earthing types 9. Electrical installation wiring symbols 10.Electrical wiring plan for domestic/commercial/industrial buildings 11.Installation inspection & testing.

TARGET PARTICIPANTS Building & service professionals, Electricians, Electrical Technicians, Supervisors and Utilities Workers


DATE: 14-15 JUNE & 21-24 NOVEMBER


OVERCURRENT/SHORT-CIRCUIT, EARTH LEAKAGE, EARTHING & LIGHTNING PROTECTION

COURSE DESCRIPTION: This course discusses the importance of installation protection, including the building, and owners/operators of electrical installation. It treats in detail the protection components/equipment applied in realizing this objective.

COURSE OBJECTIVES: At the end of this course each participant should be able to:

1. Should discuss correctly the implications of over-current/ short-circuit 2. State the function of fuse, miniature &moulded case circuit breakers 3. Identify/differentiate between air circuit breaker & over-current relay 4. Identify/install & operate residual current circuit breaker 5. Determine appropriate installation position of residual current circuit breaker 6. Install earth leakage/ earth fault relay in a wiring system 7. Describe type of earth electrodes and carry out erection of earthing system 8. Carry out loop impedance & earthing electrode resistance test of installation 9. Describe various methods of lightning protection schemes 10.Install lightning protection in an installation 11.Carry out inspection/maintenance of earthing system and lightning protection system.

COURSE OUTLINE

1. Analysis of over- current/ short-circuit in electrical systems; 2. Protection against over-current& short-circuit:

3. Fuse, miniature &moulded case circuit breakers 4. Air circuit breakers 5. Over-current relays 6. Effects of earth leakage & earth fault in electrical installation; 7. Protection against earth leakage & earth fault:

8. Residual current circuit breaker 9. Earth leakage relay 10.Earth fault relay 11.Hazards of lightning strikes on building & electrical systems; 12.lightning protection schemes; 13.Inspection & maintenance of lightning protection systems:

14.Components of a lightning protection system 15.Inspection & maintenance 16.Importance of system earthing; 17.Methods of earthing electrical installation; 18.Inspection& maintenance of electrical earthing system:

19.Main components of electrical earthing system 20.Inspection & maintenance

TARGET PARTICIPANTS

Building Engineers, Electrical Contractors, Supervisors and Maintenance Engineers/ Technicians


DATE: 07-10 APRIL & 08-11 SEPTEMBER


ENERGY MANAGEMENT TRAINING PROGRAM COMMERCIAL ENERGY AUDITOR

COURSE DESCRIPTION

An energy audit is an inspection, survey and analysis of energy flows, for energy conservation in a building, a process or system to reduce the amount of energy input into the system without negatively affecting the output(s). In commercial and industrial real estate, an energy audit is the first step in identifying opportunities to reduce energy expense and carbon footprints.

COURSE OBJECTIVES

This course prepares participants to perform the following skill sets:

1. Identify Energy Alternatives, including Renewable Energies

https://en.wikipedia.org/wiki/Energy

https://en.wikipedia.org/wiki/Energy_conservation

2. Appreciate opportunities and limitations of each form of Energy 3. Carry out Energy Audits 4. Carry out Cost-Benefit-Analysis 5. Presentation of Results 6. Advise firms, organizations, individuals, etc, on Cost Effective Energy Supplies

i. Note: This course prepares the participant for:

7. MOYO ENERGY AUDITOR CERTIFICATION 8. ON-LINE GLOBAL ENERGY AUDITOR EXAMINATION AND CERTIFICATION

Successful participants can function independently as professionals, or gain employment in Local and International Energy Firms as CERTIFIED ENERGY AUDITOR

TARGET PARTICIPANTS

Engineers, Technologist and Facility Manager




ENERGY MANAGEMENT AND MAINTENANCE FOR INDUSTRIAL AND COMMERCIAL BUILDING

COURSE DESCRIPTION

Facilities Management uses professional engineering oversight to manage energy resources and to provide guidance in facilities improvements and facilities operations.

One major building cost is the energy used to operate the building. Electrical power for lighting and equipment, electrical power to generator chilled water for cooling, and natural gas used to generate steam for heating. Effectively managing these energy resources has both significant cost consequences and impacts to greenhouse gas emissions.

COURSE OBJECTIVES

This course prepares participants for the following skill sets:

1. Functional definitions in Energy Management

2. Introduction to Renewable Energies 3. Appreciation of Energy Units and Energy Conversions 4. Appreciation of Electrical Systems and Electrical Rates 5. Management of Technical Workers 6. Basic Technologies: Lighting, Motors, Air Conditioning, Boilers

7.

This course prepares the participant for:

MOYO ENERGY AUDITOR CERTIFICATION ON-LINE GLOBAL ENERGY MANAGEMENT EXAMINATION AND CERTIFICATION

Successful participants can function independently as professionals, or gain employment in

Local and International Energy Firms as CERTIFIED ENERGY MANAGER

TARGET PARTICIPANTS


COURSE DURATION: 3 days DATE: 10-12 AUGUST


SOLAR ENERGY

COURSE DESCRIPTION

Energy has come to dominate the world, whether in the industries, in the home, in the social places, anywhere! Solar Energy as Renewable Energy has been developed as a course to provide participants with the knowledge and skills associated with solar PV, solar thermal & domestic wind turbine system specification and design. The learner should be able to interpret consumer requirements and provide advice or consultancy on the solution options available.

COURSE OBJECTIVES

This course prepares participants for the following skill sets:

1. Develop skills in site assessment for solar electric and solar water heating energy systems 2. Develop dexterity in the production of solution designs for solar systems for both the heating of domestic hot water and electric

power generation 3. Understand all applicable codes and standards pertaining to installing solar water heating, domestic wind turbine, hydro and

solar electric systems

4. Develop skills in explaining how these systems work to end-users or consumers 5. Develop knowledge in system installation techniques to a level whereby participation in an installation is possible 6. Develop skills in interpreting and following solar hot water plumbing diagrams and solar, hydro & domestic wind electric circuit

diagram

This course prepares the participant for:

MOYO SOLAR ENERGY CERTIFICATION ON-LINE SOLAR ENERGY EXAMINATION AND CERTIFICATION

Successful participants can function independently as professionals, or gain employment in

Local and International Energy Firms as CERTIFIED SOLAR ENERGY ENGINEER/TECHNICIAN

TARGET PARTICIPANTS





PROJECT MANAGEMENT TRAINING PROGRAMS PROJECT MANAGEMENT USING MICROSOFT PROJECT

COURSE DESCRIPTION

Project and Project Server are designed to provide visibility on resources spread across projects and to increase project management rigor and team collaboration. You‘ll learn how project managers use Project Professional to plan and track projects while team members and other key stakeholders update and view progress using Project Server and Project Web App.

You‘ll also learn to use SharePoint collaboration tools for managing issues, risks and documents.

This is NOT a detailed course on using Microsoft Project. If you are not familiar with Microsoft Project, consider attending Mastering Microsoft Project first.

https://www.versatilecompany.com/ms-project-2010.aspx

https://www.versatilecompany.com/ms-project-2010.aspx

COURSE OBJECTIVES: At the end of the course the participants will be able to:

1. Understand the Microsoft Project user interface 2. Understand the Microsoft Project Data Model as it relates to Views, Tables, Filters, and Groups 3. Describe the project communication life cycle used with Project Server 4. Understand and using the Project Web App user interface 5. Configure custom enterprise fields, lookup tables, and calendars 6. Configure the Project Server demand and lifecycle capacity management features 7. Build a project governance workflow in SharePoint Designer 8. Perform Portfolio Analyses 9. Creating a project Proposal and attaching a Resource Plan to the Proposal 10. Define and save a new enterprise project, open an enterprise project, and work with offline projects 11. Perform basic task planning and understand how to properly use task dependencies and task constraints 12. Add resources to a project team, assign resources to tasks, and level overallocated resources 13. Analyze the Critical Path and Task Drivers 14. Save a baseline and publish a project 15. Manage project Deliverables 16. Track time and task progress 17. Use Outlook to track task progress 18. Approve and update time, task progress, and administrative time requests 19. Analyze project variance, revise a plan, and manage project changes 20. Report on project progress using Visual Reports 21. Manage personal settings 22. Work with Risks, Issues, and Documents in a Project Site 23. Create and manage Status Reports 24. Analyze resource availability and view resource assignments in the Resource Center 25. View the project portfolio in the Project Center 26. Use views and reports in the Business Intelligence Center

COURSE OUTLINE

27. Understanding the Microsoft Project user interface 28. Understanding the Microsoft Project Data Model as it relates to Views, Tables, Filters, and Groups 29. Describing the project communication life cycle used with Project Server 30. Understanding and using the Project Web App user interface 31. Configuring custom enterprise fields, lookup tables, and calendars 32. Configuring the Project Server demand and lifecycle capacity management features 33. Building a project governance workflow in SharePoint Designer 34. Performing Portfolio Analyses 35. Creating a project Proposal and attaching a Resource Plan to the Proposal 36. Defining and saving a new enterprise project, opening an enterprise project, and working with offline projects 37. Performing basic task planning and understanding how to properly use task dependencies and task constraints 38. Adding resources to a project team, assigning resources to tasks, and leveling over-allocated resources 39. Analyzing the Critical Path and Task Drivers 40. Saving a baseline and publishing a project 41. Managing project Deliverables 42. Tracking time and task progress 43. Using Outlook to track task progress 44. Approving and updating time, task progress, and administrative time requests 45. Analyzing project variance, revising a plan, and managing project changes 46. Reporting on project progress using Visual Reports 47. Managing personal settings 48. Working with Risks, Issues, and Documents in a Project Site 49. Creating and managing Status Reports 50. Analyzing resource availability and viewing resource assignments in the Resource Center 51. Viewing the project portfolio in the Project Center 52. Using views and reports in the Business Intelligence Center

TARGET AUDIENCE:

This course is designed to develop basic knowledge and skills of the participants on Project Management using Microsoft Project.

COURSE DURATION: 5 Days

DATE: 09-13 APRIL


COMPREHENSIVE PROJECT MANAGEMENT

COURSE DESCRIPTION:

This course addresses the fundamental principles of project management, and the tools and techniques at our disposal to help achieve our goals. These principles, largely developed and tested on engineering projects, are being successfully applied to projects of all sizes and types within the business world. They are also fully aligned with A Guide to the Project Management Body of Knowledge, (PMBOK®Guide), published by the worldwide Project Management Institute (PMI).

COURSEOBJECTIVES

At the end of this course students are able to:

• Formulate a project plan which will guide the project to completion, while addressing key management issues;

• Evaluate a project and its environment, assess its true status, pinpoint real issues, and implement corrective action; • Use MS Project to prepare a clear project plan, and to communicate project progress and status; • Understand inherent trade-offs between time, costs, scope and resources; • Provide insight on how project collaborative tools may be used to radically change the way project information is exchanged through the web; • Articulate the key role, responsibilities and skills required of a successful Project Manager; • Apply techniques for building and leading effective, self-motivating project teams;

• Prepare a risk assessment and mitigation strategy; • Demonstrate a solid understanding of the underlying principles of project management on which the PMI® standard PMBOK® Guide is based;

• Meet the project management educational requirements to be eligible for a Project Management Professional (PMP)® Credential. For more information on PMP® eligibility

COURSE OUTLINE

• Project definition and start up;

• Planning, scheduling and estimating; • Approval process, including testing for alternatives;

• Project information and control systems;

• Resource selection and allocation, implementation; • Post-project evaluation;

• Project management as a career;

• Skills and knowledge required by professionals, including decision-making and resource allocation appropriate to project phases;

• Integration with other disciplines, including accounting and finance.

TARGET AUDIENCE:

This course is designed to meet the need of of both private individuals and Organization who basically are involved in project management.

COURSE DURATION: 5Days DATE: 08-11AUGUST


ESSENTIAL PROJECT MANAGEMENT

COURSE DESCRIPTION:

Organizations are successfully using project management concepts to deal with increasingly competitive markets, financial pressures to improve performance, restructuring, and globalization. Project management provides a structure for dealing with the "faster, better, cheaper" pressures that most organizations are facing. Sound project management cannot be left to chance. This comprehensive three-day course provides participants with an overview of the essential elements (e.g., selecting projects, planning, managing and control, etc.) of project management and the project management life cycle. Participants gain an understanding of the techniques, practice and new directions for project management; and gain practical experience with approaches to achieving successful project performance.

COURSE OBJECTIVE:

At the end of the course participant should be able to

1. Understand Project Management 2. Understand Project Selection and Planning 3. Understand Project Management and Leadership

4. Plan and estimate a project 5. Understand Risk and Quality Management in Project Management 6. Execute and Control a Project.

COURSE OUTLINE

1. Introduction to Project Management 2. Project Selection and Planning 3. Project Management and Leadership. 4. Project Planning and Estimation. 5. Risk and Quality Management. 6. Project Execution and Control.

TARGET AUDIENCE:

Managers and mid-level professionals who are faced with increasing pressures to improve organizational performance should take this course. This course is also intended for individuals who aspire to be project managers and recently assigned project managers. For existing managers, the course provides a refresher course on the state-of-the-art of project management. Course participants should have had some exposure to project management processes and techniques. For individuals seeking to pass the Project Management Professional (PMP®) Certification examination offered by Project Management Institute, this course serves as the foundation course prior to taking the George Mason course: PMP 0401: Project Management Certification: PMP® Exam Preparation.


DATE: 05-07 JUNE


http://www.pmi.org/

http://ls.gmu.edu/programs/proj_mgmt/pmp_exam_prep.php

http://ls.gmu.edu/programs/proj_mgmt/pmp_exam_prep.php

PROJECT MANAGEMENT USING ORACLE PRIMAVERA

COURSE DESCRIPTION:

This course provides hands-on training for Primavera‘s client/server based solution Participants will gain a thorough background in the concepts of planning and scheduling. Scheduling techniques will be covered. This three-day course leads you through hands-on workshops that create and track an entire project to completion. All workshops and instruction use the three basic elements of project management: schedule, resource and costs.

COURSE OBJECTIVE

At the end of this course participants will be able to;

Gain a thorough background in the concepts of planning and scheduling Knowledge of project management principles and a working knowledge of MS Windows (TM).

COURSE OUTLINE:

1. Data Navigating and Layout 2. Scheduling

3. Assigning Resources and Costs, 4. Enterprise Project Structure

5. Assigning Constraints

6. Analysing Resources

7. Creating a Project

8. Maintaining Projects Document Library

9. Optimising the Project Plan

10. Creating a Work Breakdown Structure 11. Formatting Schedule Data

12. Base lining the Project Plan 13. Adding Activities

14. Roles and Resources

15. Project Execution and Control

16. Creating Relationships 17. Assigning Roles 18. Reporting Performance

TARGET AUDIENCE:

Program Managers, Project Managers, and Planners/Schedulers Existing project management module users. Existing P3e/c, Enterprise, and Team Play users.


DATE: 02-05 MAY


STRATEGIC RISK MANAGEMENT AND COST CONTROL

COURSE DESCRIPTION:

Every project has risk - some can kill your project and some can even ruin your career. As a project manager you must be proficient at identifying and managing risks on your project. Mastering risk management techniques is essential to becoming a successful project manager. This course is designed to teach you hands-on approaches to identifying and managing risks.

COURSE OBJECTIVE:

In this course the participant will learn the fundamental tools and techniques of strategic risk management and cost control including:

1. Describe risks using a three part statement 2. Understand how risk attitudes affect your project 3. Create useful tools to track risk 4. Communicate risk information to stakeholders 5. Develop a risk management plan 6. Create a meaningful risk matrix

7. Use operational definitions to reduce bias 8. Track risk occurrence and variances 9. Calculate project contingencies 10. Cost Control.

COURSE OUTLINE:

1. Introduction to risk management and cost control 2. Risk identification 3. Risk response planning 4. Cost control 5. Risk closure and communication

TARGET AUDIENCE:

This course is designed for project managers seeking a deeper understanding of proven risk management techniques.

COURSE DURATION: 3 Days.

DATE: 26-28 JULY


MANAGEMENT TRAINNING PROGRAMS BASIC SUPERVISORY SKILLS: TECHNICAL & SOFT SKILLS

COURSE DESCRIPTION:

Many people find themselves in positions of responsibility or in supervisory roles almost without realising it or indeed without having had any formal training. Our two days Basic Supervisory Skills training course not only provides an understanding of the techniques required for effective supervision but has been designed to give delegates the confidence to use those techniques. The Basic Supervisory skills training course is suitable for any person who has responsibility for managing a number of people at a functional level within an organisation

COURSE OBJECTIVE:

At the conclusion of this course delegates will be able to:

1. Define their roles and responsibilities as a first line manager 2. Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations 3. Identify with the knowledge, skills and appropriate leadership behaviours required for effective supervision 4. Understand what causes motivation and how to develop it within a team Determine how and when to delegate

5. Understand and practice effective communication at team and individual level.

COURSE OUTLINE:

1. Technical and Soft Skill 2. Supervisory roles & responsibilities 3. Basic employment law update 4. Leadership styles and their impact 5. Practical exercise – developing your coaching style 6. How to be in charge 7. How to improve performance – team & individual 8. Setting objectives exercise 9. How to communicate & motivate 10.The motivators exercise 11.Management vs. leadership 12.How to deal with difficult staff - discipline & control case studies 13.Milestones & evaluation.

TARGET AUDIENCE

The Basic Supervisory skills training course is suitable for any person who has responsibility for managing a number of people at a functional level within an organisation.


DATE: 17-19 FEBRUARY & 15-17 NOVEMBER


ADVANCED MANAGEMENT FOR MIDDLE AND SENIOR LEVEL MANAGERS.

COURSE DESCRIPTION: Today‘s successful senior manager is expected to create, manage and implement strategy effectively and efficiently to achieve an organization‘s vision. Our ILMaccredited Advanced Strategic Management training course utilizes the know-how of Board Level, Departmental and Senior Managers to build on their experience and develop their talents and skills to achieve this objective. The detailed two week schedule includes strategic planning and its tools, implementing a strategy, budgeting and costing, developing effective systems and processes, managing people, managing change and managing risk. The wide-range of teaching styles of this dynamic, interactive training uses up-to-date approaches, methods and techniques. This ensures the delegates learn in a way which is adapted to individual learning styles and requirements. Delegates work on and develop their personal learning outcomes throughout the training and understand how to apply practical lessons they have learned, as soon as they return to their organizations.

COURSE OBJECTIVE:

At the end of this course, every participant should be able to;

1. To create strategies which will enable an organisation to achieve its vision, goals and objectives

2. To develop supporting systems and structures to underpin and ensure the success of all strategies 3. To have relevant measures of progress to enable action to be taken to overcome any challenges to the implementation of the

strategies 4. To know how to generate commitment from all stakeholders to increase strength of support for the successful implementation

of the strategic plan 5. To identify and use the key approaches and methods of communication to ensure transparency and openness 6. To appreciate how important leadership is in the management and implementation of strategies and incorporate this knowledge

in future strategic planning 7. To anticipate and evaluate likely and unlikely risks and incorporate this analysis into strategic management, while enabling a

quick and flexible response to internal and external changes 8. To identify those factors which contribute to the failure of the majority of all strategies and prevent or overcome those 9. To revise, refresh and develop those key strategic management skills which enable strategic plans to be implemented effectively.

COURSE OUTLINE

1. Formulating Strategies to Achieve Vision 2. Structures, Process and Procedures 3. Measurement and Reporting 4. Stakeholders Identification 5. Systematic Strategic Communication 6. Leadership and Strategic Decision Making. 7. Risk and Crisis Management 8. Prevent Failure of Strategies. 9. Skills for Success.

TARGET AUDIENCE:

Chief Executive Officers Directors, Company Secretaries, Presidential advisors, Ministerial advisers, Board Advisers Chief Financial Officers, Board Members, Heads of Department, Directors of Human Resources, Directors of Business Development, Strategic Advisors, Senior Managers, Project Directors.


DATE: 15-18 FEBRUARY & 10-13 OCTOBER


CAPACITY BUILDING: INTEGRATED EXECUTIVE LEADERSHIP AND PERFORMANCE

COURSE DESCRIPTION:

A wise man once said that there is no individual who does not have opportunity, what we have are individuals who are not prepared for their opportunities. I believe this principle also applies to organizations. Some organizations aspire to be among the top companies in their respective industries without considering or preparing for the level of demands and changes their processes, people, product and promotion will have to undertake to attain and retain that spot. This implies that for individuals and companies to fully maximise their opportunities, they must build a capacity that is proportional to the opportunities they aspire to in order to attain and sustain their competitive advantages. More so, this capacity building drive must be an organization wide effort. This short course focuses on emerging and current issues in capacity building. Content of this course provides modern analytical strategies on enduring successful strategic practices. The course is intended to provide the participants with pragmatic approaches that will guide the formulation and implementation of corporate, business and functional strategies. This course challenges Organisations to look and rise beyond wishful thinking as regards being an industry leader and paying lip service to practical capacity building initiatives

COURSE OBJECTIVE:

Each participant will return to work having learned new tools, ideas and frameworks that will enable them:

1. Develop a better understanding of corporate strategy and understand how key areas of responsibility fit into the overall strategy of an organization.

2. Capitalize on the best market opportunities and develop plans to implement market strategies 3. Gain a better understanding of organizational processes, particularly those that create and enhance corporate value. 4. Manage teams effectively and align management practices to increase organizational effectiveness. 5. Become an operating manager capable of communicating effectively in a team environment. 6. Develop frameworks for problem-solving that allow you to make cross enterprise decisions more quickly and with greater

confidence. 7. Test and apply the knowledge you gain to real business cases 8. Exchange insights with other managers from a variety of industries and backgrounds who deal with similar business issues. 9. Broaden your network by establishing enduring contacts and develop value adding friendships.

COURSE OUTLINE:

1. Strategic planning and service development 2. Executing strategy for results 3. Innovation & strategy development 4. Financial and non-financial performance measurement and 5. Organizing staff and team development 6. Policy development and review 7. Conflict management 8. Establishing an organizational attitude 9. Commercial Dialogues 10. Analysing internal & external environment: resources and competences 11. Strategies collaborations/networks

TARGET AUDIENCE

• CEOs • Board Members • Business Owners Directors in Public and Private enterprise • Executive Directors • Senior Managers • Middle level managers • Heads of department


DATE: 01-04 FEBRUARY, 11-14 APRIL & 12-15 DECEMBER


HOW TO MEASURE, UNDERSTAND AND IMPROVE CUSTOMER EXPERIENCE

COURSE DESCRIPTION

Organisations are recognising that the complete experience enjoyed or endured by their clients is imperative to customer retention, growth and profitability. The course focuses on the development and execution of customer experience management (CEM) measurement, strategies and implementation. It provides a deeper understanding of the essentials of CEM for organisations wishing to increase customer retention, growth, loyalty and profitability. This course is presented by the University of Pretoria‘s Department of Marketing Management in co-operation with Consulta.

COURSE OBJECTIVE: After completion of this course, delegates will be able to:

1. Identify, differentiate and understand the different concepts in the field of CEM;

2. Understand how customers process information and the role that information process styles play in the buy-in decision of customers;

3. Measure Customer Experience through the utilisation of various measurement methodologies; 4. Understand how to use internal stakeholder feedback (VOC) to constantly improve customer experience; and

5. Develop a CEM strategy for various industries.

COURSE OUTLINE:

1. Basic principles of CEM

2. Getting inside the mind of your client

3. Evaluating, interpretation and measuring the customer experience

4. Developing, designing and implementing (delivering) customer experience strategies

5. Developing a business case for CEM within the organisation.

TARGET AUDIENCE:

Managers involved with Customers, Services, Sales, Accounts, Marketing, Public Relations, etc.


DATE: 09-11 FEBRUARY & 06-08 DECEMBER


MANAGEMENT OF CHANGE (MOC)

COURSE DESCRIPTION:

The change management course will provide leaders and managers with clear insights on how to effectively motivate people through corporate culture or organisational change. It will equip them with some effective skills and knowledge for managing and communicating change.

COURSE OBJECTIVE:

By the end of this three days training course for managing change, the participants will have:

1. An appreciation of the impact of organisational change on people 2. Identified ways they can positively lead and motivate people through cultural or organisational change 3. Developed skills for effectively communicating change 4. Identified ways they can help team members cope with change.

COURSE OUTLINE: 1. The case for Managing Change 2. Change Management Principle 3. Emotional Responses to Change 4. Compelling Reasons for Change 5. Clear Vision and Objective for Change 6. Building Momentum and Managing Resistance to Change 7. Applying The Learning and Next Steps

TARGET AUDIENCE:

This training course is designed for those who have a responsibility for leading and managing people through change at work.


DATE: 01-02 FEBRUARY, 10-11 JULY & 15-16 NOVEMBER


LAW OF CONTRACT AND HOW TO NEGOTIATE A SUCCESSFUL CONTRACT.

COURSE DESCRIPTION: A contract is a legally binding agreement between two or more parties. This means that each party can legally enforce the terms of the contract against the other parties if they fail to comply with those terms. Contract negotiations involve discussing and compromising on contract terms to reach a final, approved draft of a contract that is acceptable to all parties. Some contracts are non-negotiable, as is usually the case with leases and manufacturer warranties. However, other contracts, such as business, real estate and financial contracts may be negotiated to reach terms satisfactory to all parties involved.

COURSE OBJECTIVE:


1. Determine what contract provisions are negotiable. 2. Identify their objectives for entering into the contract. 3. Analyze all of the terms to be included in the contract. 4. Determine your ―bottom line‖ for each disputed contract term. 5. Collect documentation to support your position on each disputed contract term. 6. Create a checklist of items to address during negotiations.

7. Set a timeframe within which to reach an agreement on disputed terms. 8. Build trust with the other party. 9. Approach the negotiations with a positive attitude. 10. Draft a contract. 11. Send the draft contract to the other party for review and comment. 12. Review the other party‘s revisions and comments. 13. Prepare a counteroffer. 14. Review the other party‘s revisions and comments regarding your counteroffer. 15. Schedule an in-person or phone negotiation. 16. Finalize a contract properly.

COURSE OUTLINE:

1. Introduction to Law of Contract. 2. Understanding Basic Contract Principles 3. Preparing to Negotiate a Contract 4. How to Negotiating a Contract. 5. Negotiating Your Contract

6. Finalizing Your Contract.

TARGET AUDIENCE:

To everyone who wants or wishes to formalize a business transaction or make it officially binding on both parties.

COURSE DURATION: 3 Days DATE: 16-18 FEBRUARY& 04-06 OCTOBER


TEAM BUILDING FOR GROUPS AND DEPARTMENTS

COURSE DESCRIPTION:

There is a tremendous reservoir of untapped talent, knowledge, experience, and creativity within any given organisation. And In any given organisation at any given time, there is also (from our experience in work study) tremendous potential for improvements to be made in productivity. Many individuals and indeed groups within the organisation feel unwilling and or unable to contribute, even though there is the desire to do more. On the organisation side there is always the need to improve productivity.

COURSE OBJECTIVE:


1. Enable Individual team members to participate and contribute to improvement efforts

i. Reduce Unhealthy conflict

ii. Improve Formal and informal communications iii. Improve Problem solving capability (ability & Willingness to tackle problems) iv. Identify Important improvement areas to work on, in any workplace

v. Develop A back on the job action plan to work on, to achieve quick operational results.

COURSE OUTLINE:

1 Preparing to be an effective team member

2. Developing the team framework 3. Getting Result in a team 4. Ending Team Project 5. Solving team-work Problems.

TARGET AUDIENCE:

This Workshop is targeted at employees at the operational level—the people who carry out the work of your organisation in the office, on Site and on the shop floor Up, down and across your organisation. Each Topic is examined from the viewpoint of what a team member can do, irrespective of position or title. It does not matter what your organisation does or if it‘s in the public or private sector, it has to be productivity orientated.


DATE: 01-04 FEBRUARY, 07-09 JUNE & 05-07 DECEMBER


ADVANCE MS EXCEL SUITE

COURSE DESCRIPTION:

In today's workplace, Microsoft Excel is the de facto tool for working with data on the desktop. Knowing how to leverage Excel enables you to simplify complex tasks, essential to daily work responsibilities. In this introductory course, you gain the skills needed to create Excel worksheets, develop formulas and apply sophisticated formatting to capture and present your data.

COURSE OBJECTIVE:

You Will Learn How To:

1. Summarize data with Excel by incorporating formulas, formatting, and charts and graphs 2. Optimize your worksheets using templates, graphs and formulas 3. Design simple to complex formulas by nesting Excel functions 4. Import, fine-tune and share Excel data 5. Create, manage and launch macros.

COURSE OUTLINE:

1. Introduction to Microsoft Excel 2. Navigating the Interface 3. Basic Data Editing 4. Acquiring and Conforming Data 5. Excel Tables and List 6. Worksheet Formatting and Presentation 7. Worksheet Presentation 8. Innovative Formatting 9. Leveraging Formulas and Functions 10.Cleaning up Data and Manipulating Data further 11.Creating a Visual Presentation of Data 12.Printing Workbooks 13.Introducing Advanced Excel Features 14.Final Workbook Touches 15.Creating and Managing Macros.

TARGET AUDIENCE:

Anyone who uses Microsoft Excel and needs to acquire the knowledge, skills and techniques to design formulas, create and edit worksheets, and present data results.


DATE: 09-11 FEBRUARY & 12-14 SEPTEMBER


EFFECTIVE INVENTORY, CONTROL AND MANAGEMENT.

COURSE DESCRIPTION:

This courseware provides participants with a comprehensive overview of inventory control. Each of these modules can be presented/facilitated in a four-hour period and is ideal for company seminars and workshops with continuous improvement as a goal.

COURSE OBJECTIVE:

After this course participants should be able to:

1. Provide a basic description of the functions of inventory management

2. Define various methods of inventory management 3. Discuss real world applications of inventory management

COURSE OUTLINE:

1. Provide a basic description of the functions of inventory management 2. Define various methods of inventory management 3. Inventory Management Systems 4. Costs Associated with Inventory Systems 5. Quantitative Methods of Inventory Management 6. Material Requirements Planning

TARGET AUDIENCE:

This course is actually designed for private individuals, firms and Organization who deals with warehouse and stock.


DATE: 01-04 FEBRUARY, 02-04 MAY & 15-17 NOVEMBER


HEALTH SAFETY AND ENVIRONMENT TRAINNING PROGRAMME

ENVIRONMENTAL SOCIAL AND HEALTH IMPACT ASSESSEMENT

TARGET AUDIENCE

This includes formal students being Public Health Professionals, Environmental

Managers and Supervisors, Health and Safety Professionals, Socio- Economic Experts, Legal Professionals, experts on biodiversity, ecology and hydrology, Laboratory Analysts, Data Analysts , Graduates / Postgraduate students and to all who need to understand Environmental Social and Health Impact Assessment.

COURSE CONTENT

Introduction Overview of Environmental, Social and Health Impact Assessment

Purpose and aims of EIA

Nature and Scope of environmental issues and impacts

Principles of EIA administration and practice

Key elements of the EIA process

Costs and benefits of EIA

Legal Framework

EIA Policy and Legislation

EIA Requirements of International Organizations

Public and Stakeholders‘ Consultation

Principles of Public and Stakeholders‘‘ involvement

Scope of involvement

Planning a public involvement Programme

Public involvement techniques

Corporate Social Responsibility

Screening procedure

Project lists for screening

Screening Exercise

Scoping

Approaches to scoping

Scoping methods

EIA Terms of Reference

Baseline Data

Air, Noise, Soil and Water Analytical Procedures and Results Interpretations

Impact Identification

Identification of adverse and beneficial potential impacts

Matrices

Impact Analysis/Prediction

Social Impact Assessment

Health Risk Impact Assessment

Evaluation of impact significance

EIA process and Mitigation

Main Elements of Mitigation

Approaches to Mitigation

Environmental Management Plan and Mitigation Measures

Oil Spill Response, Control and Protection

EIA Report

Elements of an EIA Report

Cost and conditions to be discussed with clients

HEALTH AND SAFETY INSPECTIONS

COURSE DESCRIPTION:

Health and Safety Inspections and auditing tools are crucial to the development of safety management systems to demonstrate continuous improvement and serve as inter-business benchmarking.

COURSE OBJECTIVE

On completion of the course delegates will:

1. Understand the difference between, and the relative importance of, inspections, safety sampling and audits 2. Recognize the growing legal duties for corporate risk reporting 3. Be able to plan an inspection or audit 4. Be able to produce an inspection and audit report

COURSE OUTLINE

1. Legislation 2. Planning 3. Audit Plans and Check Lists 4. Practical Auditing 5. Understanding Risk 6. Control Strategy 7. Method

TARGETED AUDIENCE:

All levels of staff with specific responsibilities for the conducting of routine inspections or audits.


DATE: Date subject to Clients requirement


FIRE SAFETY AWARENESS

COURSE DESCRIPTION

The Level 1 Award in Fire Safety Awareness provides you with essential knowledge about fire safety. It equips you with knowledge to understand how to prevent a fire from starting as well as what actions to take if a fire does break out.

COURSE OBJECTIVE:

At the end of this course, every participant should be able to

1. Determine the Main causes and effects of fires in the workplace 2. Perform the Duties and responsibilities (of employers, employees and fire wardens) Procedures in the event of a fire 3. Determine the actions to be taken in the event of a fire 4. Understand Fire prevention measures 5. Understand fire risk management, including risk assessment 6. Understand the fire triangle 7. Understand fire risk control measures (active and passive) 8. Reporting fire safety issues

9. Use portable fire-fighting equipment 10. Run simple checks of portable fire-fighting equipment.

COURSE OUTLINE:

1. Main causes and effects of fires in the workplace 2. Duties and responsibilities (of employers, employees and fire wardens) 3. Procedures in the event of a fire 4. Actions to be taken in the event of a fire 5. Fire prevention measures 6. Fire risk management, including risk assessment 7. The fire triangle 8. Fire risk control measures (active and passive) 9. Reporting fire safety issues 10. Portable fire-fighting equipment 11. Simple checks of portable fire-fighting equipment

TARGETED AUDIENCE:

1. Any individual interested in learning how to manage fire risks and hazards 2. Working professionals who want to start a career in Safety 3. Undergraduates and Fresh Graduates seeking to launch their careers 4. Business owners who are likely to suffer significant loss as a result of fire 5. Organizations who want induction training for their staff.




ENVIRONMETAL ASSESSMENT/AUDITING

COURSE DESCRIPTION:

Through our Risk Assessment and Management course your participants will be aware of hazards and risk they didn‘t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

COURSE OBJECTIVE:

At the end of this course, every participant should be able to ;

1. Identify Hazards and Risks 2. Seek Out Problems Before they Happen 3. Seeking Out Problems Before they Happen 4. Understand that risk assessment is everyone‘s responsibility 5. Track and Update Control Measures 6. Understand Risk Management Techniques 7. Understand General Office Safety and Reporting 8. Understand Business Impact Analysis 9. Understand Disaster Recovery Plan

10. Understand Summary Of Risk Assessment

COURSE OUTLINE:

1. Identifying Hazards and Risks 2. Seeking out Problems before they Happen 3. Seeking out Problems before they Happen 4. Risk assessment is everyone‘s responsibility 5. Tracking and Updating Control Measures 6. Risk Management Techniques 7. General Office Safety and Reporting 8. Understanding Business Impact Analysis 9. Understanding Disaster Recovery Plan 10. Understanding Summary of Risk Assessment.

TARGETED AUDIENCE: Industrial/ environmental safety personnel


DATE: 18-19 MAY


HANDLING, STORAGE & TRANSPORTATION OF HAZARDOUS MATERIALS

COURSE DESCRIPTION

The key to minimization and effective management of health-care waste is segregation (separation) and identification of the waste. Appropriate handling, treatment, and disposal of waste by type reduce costs and does much to protect public health. Segregation should always be the responsibility of the waste producer, should take place as close as possible to where the waste is generated, and should be maintained in storage areas and during transport. The same system of segregation should be in force throughout the country.

COURSE OBJECTIVE At the end of this course, every participant should be able to ;

1. Understand Manual Handling and Lifting 2. Understand Slings and Slinging 3. Handle Chemicals and Hazardous Substances

4. Understand what Asbestos means

COURSE OUTLINE

1. Manual Handling and Lifting 2. Slings and Slinging 3. Handling of Chemicals and Hazardous Substances 4. Asbestos

TARGETED AUDIENCE: Personnel who will be moving or handling objects or hazardous materials in and around the workplace


DATE: 12-13 JUNE


TOXICOLOGY AND TOXICITY MANAGEMENT

COURSE DESCRIPTION: Toxicology studies the negative effects of chemicals on different living organisms, with special attention given to how they affect humans. Toxicologists investigate, interpret and communicate how these effects take place and provide the necessary information for implementing protection measures. Specialized courses analyze the noxious effects of drugs and industrial chemicals, and teach how to avoid and treat toxicity. Toxicology is a highly interdisciplinary field connecting knowledge from biology, chemistry, medicine, veterinary medicine, pharmacy and environmental science. In addition to a high focus on research, toxicology also focuses on risk assessment and management for consumer products, to safeguard public health. Other responsibilities may include making sure working environments are safe for employees. Based on diverse chemical and biological aspects of substances, toxicology studies offer various specialized sub-disciplines such as neurotoxicology, aquatic toxicology, chemical toxicology, environmental toxicology, forensic toxicology, and medical toxicology. Courses are usually offered by universities at graduate level or higher and have a high research focus.

COURSE OBJECTIVE: Upon completion of this module, the learner will be able to

1. Define toxicology and commonly associated terms 2. Differentiate the sub-disciplines of toxicology 3. Describe the classifications of toxic agents 4. Describe the field of toxicology and its application when assessing health effects 5. associated with toxic agents commonly found at hazardous waste sites 6. Understand the roles and responsibilities of various agencies

7. Identify potential sources for additional information

COURSE OUTLINE:

1. Toxicology and commonly associated terms 2. Differentiating the sub-disciplines of toxicology 3. The classifications of toxic agents 4. Field of toxicology and its application when assessing health effects 5. Understanding toxic agents commonly found at hazardous waste sites6. The roles and responsibilities of various agencies 7. Identify potential sources for additional information.

TARGETED AUDIENCE: Nurses, pharmacists, pharmacy technicians, biologists with some knowledge &experience in environmental contaminants who need/would like to broaden their expertise on variety of contaminants in today‘s environment.


DATE: 19-20 OCTOBER


OPERATIONAL EXCELLENCE/ INCIDENT AND INJURY FREE (IIF) ORIENTATIONCourse Description:

Operational excellence (OE) is a critical driver for business success and a key toward achieving an incident- and injury-free. In a more deliberate effort by an organization to make this system its highest priority in areas of health and safety as a target for its workforce, the result of which is an organizational culture that tends to greater protection of people, assets and even the environment where it operates. This system could be maximised and taken a step further into what is call Operational Excellence Management System (OEMS) which could translates company safety leadership priority into high performance, that can lead to a competitive edge for an organization or a comparative advantage that will drive business results. The OEMS is a comprehensive, proven means for systematic management of process safety, personal safety & health, the environment, reliability and efficiency. The purpose of the Incident and Injury-Free training / workshop/orientation is to elevate the workforce level of awareness of safety by making it personal and important so that it will help people make choices and take actions. Safety is everybody’s business to do it right at the first instance, it should be personalize in alignment with corporate initiative because of its importance as it help to drives a process or system.

Course Objective:

To examine our own relationship to safety.

To understand why we need to work safe.

To raise our awareness of the risks we face day-to-day.

To understand what is Incident and Injury-Free

To begin to build permission with one another to “take care of” each other and to speak up when necessary to support the safety of those around us.

To leave all of us in action — focus on a few things we can do that will make a difference for our own safety, the safety of our co-workers and those we care about.

Course Outline:

1. The definitions and differences between an incident, dangerous incident and serious illness or injury from the perspective of health and safety in the workplace.

2. The processes they should follow should an incident or injury occur.

3. How to identify hazards that could be potential causes for incidents that could lead to illness or injury.

4. How to avoid further incidents occurring by recommending appropriate corrective actions.

Target Audience:

Executives, Managers, Safety Leadership, OEMS process drivers, health safety and environment practitioners, technical & non-technical personnel, individuals new/old introduced to company workforce process safety, operational excellence/ incident and injury free safety operations and all people with duties under Operational Excellence and those requiring knowledge of the OE such as: Survey Party Chief, Online Surveyor/Navigator, Survey Engineer, Echoscope Operator, Pre-com Engineer, Pre-com supervisor, Pump/Equipment Operator, Mechanic/Technician and Offshore security coordinator.

.

Course Duration: 1 Day

FIRST AID AT WORK

Course Description:This course is ideal for anyone wishing to become an accredited first aider in the workplace, particularly where it has been identified subsequent to risk assessment that a trained first aider is recommended.

Course Objectives:

At the end of this training; the participants will be able to provide assistant to any person suffering sudden illness or injury in other to preserve life and prevent a condition for worsening, or to promote recovery. All forms of initial intervention in a serious condition prior to professional medical help being available.

Course Outline:

The First Aid at Work training covers:

Understanding the role and responsibilities of the first aider Recording and reporting of accidents and incidents Discussion of specific work related injuries Contents of a first aid kit (including preventing cross infection) Assessing the situation and acting safely, effectively and promptly in an emergency

Administer first aid to a casualty who is/requires:

Unconscious (including seizure) Cardiopulmonary resuscitation (CPR) Choking Wounded and bleeding Suffering from shock Appropriate first aid for minor injuries including minor cuts, grazes, bruises, small splinters, minor burns and scalds

Administer first aid to a casualty with:

Injuries to bones, muscles and joints including suspected spinal injuries Chest injuries Burns and scalds Eye injuries

Sudden poisoning Anaphylactic shock Stroke Asthma Heart Attack including Angina Diabetes

Target Audience:Anyone wishing to become an accredited first aider in the workplace, particularly where it has been identified subsequent to risk assessment that a trained first aider is recommended.

Course Duration: 3 Days

MAN OVER BOARD TRAINING

Course Description:Man Overboard (MOB) is an extremely serious and potentially fatal event that every CRV crew could experience at least once in their career. A well-trained Skipper and crew have a far greater chance of succeeding at recovering the person alive. It is vital that drills are conducted frequently with regular crew members. It is a legal requirement for the Skipper or designated crew member to brief any new crew or passengers on the procedure, and as with other emergency procedures to record training drills in the vessel log / SSM manual.

Course Objectives:At the end of this course participants receive training on the physiology and impact of cold water on the human body with defensive tactics to be used in the event of such an entry to prolong survival and how participants can apply these theories to their workplace.

Course Outline: Site Safety Oversight Excavations Steel Erections Fall Protection Critical Lifts and Lifting Plans

Target Audience:

Employees working on or near water.


WASTE MANAGEMENT

Course Description:

This course gives an understanding of the principal legal obligations associated with the management of controlled and special waste, together with practical tools for the classification of waste type.

Course Objectives:On successful completion of the course, participants will be able to:1. Understand the principal legislation governing waste management2. Apply the methodology for waste identification, segregation, classification and disposal3. Understand the roles and responsibilities of all parties involved in the waste management chain4. Identify opportunities for waste minimisation

Course Outline:

1. Waste strategy Waste minimisation Targets Special waste

2. Legal obligations General requirements

– Control of Pollution Act, Environmental Protection Act, Environment Act and related regulations – Health and Safety at Work, etc Act and related regulations – Landfill Directive and Regulations

Issues – Definition and classification of waste – Special and hazardous waste

Controlled waste – Duty of care

Special waste – General requirements – Special Waste Regulations – Waste Management Licences

3. Workshop exercise – duty of care

4. Organisation-specific waste management arrangements Waste output Routes for waste disposal Waste management arrangements and responsibilities

5. Management of controlled waste Identify and describe the waste Keep the waste safely Transfer to the right person Receipt of the waste Checking (monitoring and surveillance)

6. Management of special waste Definition Classification Movement of special waste Monitoring and inspection

Target Audience:

The course is intended for all staff with a responsibility for the identification, storage, transfer and disposal of waste, including: Health and safety managers Environmental managers Facility managers Process and warehouse staff


ENVIRONMENTAL AWARENESS

Course Description:

Through our Risk Assessment and Management course your participants will be aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

Course Objectives:


1. Identify Hazards and Risks2. Seek Out Problems Before they Happen 3. Seeking Out Problems Before they Happen4. Understand that risk assessment is everyone’s responsibility5. Track and Update Control Measures6. Understand Risk Management Techniques7. Understand General Office Safety and Reporting8. Understand Business Impact Analysis9. Understand Disaster Recovery Plan

10. Understand Summary Of Risk Assessment

Course Outline:

1. Identifying Hazards and Risks2. Seeking Out Problems Before they Happen 3. Seeking Out Problems Before they Happen4. Risk assessment is everyone’s responsibility5. Tracking and Updating Control Measures6. Risk Management Techniques7. General Office Safety and Reporting8. Understanding Business Impact Analysis9. Understanding Disaster Recovery Plan10. Understanding Summary of Risk Assessment.

Target Audience: Industrial/ environmental safety personnel

Course Duration: 2Days

WORKING AT HEIGHTS RESCUE TEAM LEADER

Course Description:This course is designed for all personnel who work at height and also at ERT Teams who may be required to rescue a person from a height. The course will provide participants with the knowledge and practical skills, which will allow them to perform a rescue from height in a safe and competent manner.

Course Objectives:

To provide participants with the knowledge and practical skills, which will allow them to perform a rescue from height in a safe and competent manner?

Know the Risks / Hazards associated with emergency incidents Understand emergency procedures for incident commanders Take command and control of an emergency incident Understand the role of; Management / ERT Team Leaders / ERT Members / Liaison with Emergency Services

Course Outline:

Legal Overview Course Safety Codes Personal Protective Equipment (PPE) Team Equipment and Safety Issues Knots and Lines Anchors and Belays (Theory & Practical) Anchor Systems & Double Anchor Points Working Safely in a Harness Harness Suspension Stress Working from Height Basic Lowering Techniques Single Person Rescue Practical Exercises

Target Audience:

This training is suitable for all personnel who work at height and Emergency Response Teams who as part of their duties might be required to rescue persons from height with the aid of ropes, harnesses and other associated equipment.


WORKING AT HEIGHTS AWARENESS

Course Description:This course is to give personnel who are required to work at height an insight into the safe principals of such working including the correct use of fall arrest harnesses.

Course Objectives:By the end of the course the participants will be able to:

Describe the main types of personal protective equipment use when working at heights. Detail the compatibility between components including connector types. Explain the Harness inspection procedure including the use of correct care and maintenance prior to use. Practice the correct harness donning procedure. Explain the use of the following:

o Shock absorbing lanyards.o Anchoring points.o Fall arrest blocks.

o Outline the current relevant safety legislation covering fall arrest equipment.

Course Outline: Compatibility between components Care & Maintenance of equipment Summary of fall arrest EN 363-1992 Shock absorbing lanyards Fall arrest blocks PPE Basics Harness Donning Connectors Anchoring points

Target Audience:All personnel required to work at heights with safety harnesses.


FIRE PREVENTION AND CONTROL

Course Description:

The Level 1 Award in Fire Safety Awareness provides you with essential knowledge about fire safety. It equips you with knowledge to understand how to prevent a fire from starting as well as what actions to take if a fire does break out.

Course Objectives:

At the end of this course, every participant should be able to

1. Determine the Main causes and effects of fires in the workplace2. Perform the Duties and responsibilities (of employers, employees and fire wardens) Procedures in the event of a fire3. Determine the actions to be taken in the event of a fire4. Understand Fire prevention measures5. Understand fire risk management, including risk assessment6. Understand the fire triangle7. Understand fire risk control measures (active and passive)8. Reporting fire safety issues9. Use portable fire-fighting equipment10. Run simple checks of portable fire-fighting equipment.

Course Outline:

1. Main causes and effects of fires in the workplace2. Duties and responsibilities (of employers, employees and fire wardens)3. Procedures in the event of a fire4. Actions to be taken in the event of a fire5. Fire prevention measures6. Fire risk management, including risk assessment7. The fire triangle8. Fire risk control measures (active and passive)9. Reporting fire safety issues10. Portable fire-fighting equipment11. Simple checks of portable fire-fighting equipment

Target Audience:

1. Any individual interested in learning how to manage fire risks and hazards2. Working professionals who want to start a career in Safety3. Undergraduates and Fresh Graduates seeking to launch their careers4. Business owners who are likely to suffer significant loss as a result of fire5. Organizations who want induction training for their staff.


LOTO TRAINING

Course Description:

The Lock-Out/Tag-Out (LOTO) course covers the servicing and maintenance of machines and equipment in which the unexpected energizing or start-up of the machines or equipment, or release of stored energy could cause injury to employees. This standard establishes minimum performance requirements for the control of such hazardous energy. The information covered in this session includes the steps in the Lock-Out/Tag-Out and the affected employee's part in the procedure. Also, you'll be provided information on the locks and tags that are used.

Course Objectives:

Upon completion of the Lock-Out/Tag-Out Awareness course, the participants will be familiar with:

Explain sources of hazardous energy Describe arc flash Energy control procedures Protective materials and hardware Authorized and Affected employees Outline lockout/tagout procedures Outline guarding requirements Describe the use of insulation Describe the use of personal protective equipment

Course Outline:

Introduction Safety Video

Review OHSA Regulations / Bill C45 Main causes of Lockout Tagout injuries Hazardous energy sources Types of devices Safety procedures / logs Safe removal of Lockout Temporarily re-activating equipment procedures Maintenance of the Lockout Tagout Personal Protective Equipment

Target Audience:

It’s a perfect overview for anyone new to LOTO and anyone with responsibility for the LOTO process.


HAZARD IDENTIFICATIONCourse Description:

Hazards are the conditions or behaviours that cause human injury and/or health damages, and are also the targets of OHS management. Hazard identification and risk assessment are the foundation for establishing an organization’s OHS management system. The effective identification andcontrol of unacceptable risks determine an organization’s OHS management performance. This course primarily introduces methods and steps for identifying and assessing hazards, and covers topics such as OHS risk information communication and hazard control measures, etc.

Course Objectives:

Upon completing this course, you will be able to:

Use tools to identify and assess workplace hazards Develop appropriate corrective measures based the identified level of risk Master how to communicate OHS risks with management and staff

Course Outline:

Hazard types Hazard identification Risk assessment and risk level identification Hazard identification and risk analysis tools Hazard control theory and practice Encouraging management and staff to participate in hazard identification Effective OHS risk communication

Target Audience:

Factory EHS managers, system implementing staff, equipment/facility managers, production managers, engineers and technicians, brand CSR/compliance auditing department staff, etc.


INCIDENT /ACCIDENT INVESTIGATION

Course Description:

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent. Attendance on this training course will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

Course Objectives:

The end of this training course, you will learn to:

Develop the knowledge and skills required to investigate all adverse events. Understand the causes of accidents and ill-health. Understand the elements that combine to form an accident. Develop confidence & professionalism in investigating, interviewing & reporting Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’ Apply the legal requirements and company procedures

Course Outline:

This training course will highlight:

Why and who conducts an investigation? Investigation methodology, the essential six-step process Characteristics of an effective incident/accident analysis programme The two major components that contribute to the cause of an incident Why investigations must be constructive, professional, credible and timely Safety Management Systems on promoting a pro-active Safety Culture

Target Audience:

This Incident/ Accident Investigation & Reporting training course is suitable for those officers who may become involved in these investigation as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations and company procedures. This course is suitable to a wide range of professionals but will greatly benefit:

HSE Officers Supervisors Inspectors

Advisors Auditors Team Leaders/Managers


PPE USE & MAINTENANCE TRAINING

Course Description:This course ‘Personal Protective Equipment’ will educate users about current regulatory and industry information regarding illnesses, injuries and/or fatalities.

Course Objectives:By the end of this course participants will be able to recognize the role of personal protective equipment in their workplace. Workers will be able to identify specific hazards that may require PPE for the job at hand.

Course Outline:

Types of work may require PPE as a defence against common hazards

Impact hazards Heat hazards Chemicals Dusts and Fibers Optical radiation Noise Hazard Assessment

Hierarchy of Controls

Elimination Substitution Engineering Controls Administrative and Work Practice Controls Personal Protective Equipment

Types of Personal Protective Equipment

Head protection Eye and face protection Foot protection Hearing protection Hand protection Body protection Respiratory protection

Selecting and Using PPE

When to use PPE

Selection ANSI Training Care, cleaning, and maintenance

Target Audience:

All workers, supervisors and managers


JSA TRAINING

Course Description:

Job Safety Analysis (JSA) is a way of planning ahead, a way to spot problems before they become accidents. A JSA focuses only on those steps that create a hazard to the safety or health of personnel. This program is designed to help prepare a JSA. It covers:

Preparing for the JSA

Self-inspection

Identifying job steps

Course Objectives:

At the end of the course the participants will be able to know the exact steps that create a hazard to the safety or health.

Course Outline:

Comprehensive course notebook containingo Understanding JSAs and when to do themo JSA terminology

Understanding JSA’s relation to continuous improvement in your organization Identify the key requirements for a successful JSA Recognize the hazards inherent in task performance Develop appropriate solutions and hazard controls Example management system

Target Audience:

This course is for anyone involved in operations and maintenance that needs to know how to perform JSAs of new or existing tasks. In addition, full-time safety practitioners, safety committee members, safety coordinators, safety specialists, human resources, safety

managers, loss control managers, and operations managers can benefit from this course.


PORTABLE ELECTRICAL POWER TOOLS SAFETYCourse Description:

This course is designed for persons who are required to operate power tools in their work activities and for those who are required to advise, hire or sell power tools to the public.

Course Objectives:

To ensure delegates are fully aware of their health and safety responsibilities and can safely use the appropriate power tools.

Course Outline:

Health and Safety requirements

Risk assessment

Hand-arm vibration syndrome

Personal protective equipment

Pre and post operator’s inspections and testing of Hand Operated Power Tools

Safe operation of hand held electrical power tools

Standard course modules: Rotary drill, Rotary hammer drills, Cordless drills, Auto-feed screwdriver, Angle grinder. (Course can included additional items of equipment subject to availability and by arrangement)

Target Audience:

Employers and workers of companies under safety need to know the common hazards and actual dangers associated with the use of different types of hand tools.


OFFICE SAFETY AWARENESSCourse Description:

This course provides an introduction to the key health and safety procedures that you need to understand, explaining what the main hazards are in an office environment, highlighting how to recognise them and detailing what you can do to keep them under control.

Course Objectives:

By the end of this course the participants will:

Understand the importance of following health and safety procedures in the workplace. Understand the legal responsibilities of both employers and workers. Have an awareness of the main health and safety hazards in the office, understand how to recognise them and know how to prevent those

hazards from causing harm. Know why accidents need to be reported and recorded.

Course Outline:

The course is divided into four accessible, interactive modules and includes an assessment at the end:

Introduction to Office Safety - why training is important, types of hazard, statistics, health and safety law, employer and employee responsibilities and staff training.

Common Hazards and Their Prevention Part 1 - slips and trips, falls from height, electrical safety and fire safety.

Common Hazards and Their Prevention Part 2 - manual handling, display screen equipment, work-related stress and the office environment.

Recording and Reporting Accidents – recording accidents, near-miss incidents, reporting accidents, investigating accidents and near-misses and first aid procedures.

Target Audience:

This course is suitable for anyone who works in an office workplace, including managers, supervisors, full-time and part-time employees.


ELECTRICAL SAFETYCourse Description:

This course is to provide comprehensive on-site training to high-risk workers (i.e. skilled trades and maintenance workers) and management on the requirements of Sub Part S, and the prevention of serious injuries from electrical hazards at their worksites.

Course Objectives:

At the end of this course the participants will develop understanding of the requirements of OSHA Sub Part “S” and NFPA, 70E and will be able to identify and reduce or eliminate electrical safety hazards in their workplace. Electrical Safe Work Practices including electrical safety principles, guidelines for qualification of personnel, job planning requirements and Management and Personal Responsibility will be covered.

Course Outline:

To describe the intent of an Electrical Safety Program and list the essential elements of an effective program.

To use a “Status Check” survey to assess the facility’s electrical safety program and where necessary develop strategies for improvement.

Types of electrical hazards to personnel and describe the nature of the hazards.

The characteristics of an arc blast hazard.

To identify requirements specified in OSHA 29 CFR 1910.301-.308 and NFPA 70E2004 Chapter 4 and describe similarities and differences in OSHA and 70E.

Explain how NFPA 70E is used in OSHA compliance and enforcement.

To identify requirements for electrical safe work practices specified in OSHA 29 CFR 1910.331-.335 and NFPA 70E.

To define an “Electrically Safe Work Condition” and list specific steps to be taken to ensure an electrically safe work condition.

To list the information, including Hazard Risk Category, provided to a worker by a Flash Hazard Analysis and describe its use.

To list the basic types of personal protective equipment (PPE) for tasks involving electrical hazards. Provide assistance to help achieve workplace goals of OSHA Subpart S and NFPA 70E compliance.

Target Audience:

Health Specialists, Quality Control Analysts, Environmental Data Analysts and Technicians and Safety Professionals.


MANUAL HANDLINGCourse Description:

This Manual Handling Training Course provides the necessary information and training for organisations to understand more about the risks associated with manual handling, how to undergo a risk assessment and how to ensure appropriate control measures are put in place.

Course Objectives:

By the end of this course participants will:

Be able to define manual handling and explain the common causes of injury. Understand the legal responsibilities and the duties placed on employers and employees. Be able to recognise manual handling hazards. Understand the types of injury that can be caused by poor manual handling practice. Be able to undertake an effective manual handling risk assessment. Understand the control measures that can be put in place to reduce the risk of harm. Understand and practise the best way to handle loads to maintain a safe working environment.

Course Outline:

Introduction and Legislation – what is manual handling? Causes of injury, benefits of controlling risks, manual handling legislation, employer and employee duties and HSE guidance.

Identifying the Risks – types of injury, occupations most at risk, the musculoskeletal system, and the mechanics of movement and factors that increase the risk of harm.

Risk Assessments – what is a risk assessment? Identifying task, load and environmental hazards, deciding who may be harmed, evaluating risks, recording findings and reviewing and updating.

Reducing and Controlling the Risks – preparing a manual handling operation, hierarchy of control measures, individual capacity, can manual handling be avoided? Reducing the risk of harm, mechanical aids, changing the task, load and environment, personal protective equipment and reducing the risks from team handling.

Manual Handling Techniques – lifting from low levels, carrying, lowering from height, pushing and pulling, team handling and further information.

Target Audience

The manual handling course is aimed at all levels of employees who may undertake manual handling operations, including the transporting of a load of items by lifting, putting down, pushing, pulling, carrying or moving thereof by hand or by bodily force. This includes, but is not limited to, professions such as:

Warehouse and factory staff Heavy manual labourers Unloading and loading of vehicles Construction and building site workers Office workers Delivery drivers Farmhands


DROPPED OBJECT AWARENESS

Course Description:

This course will introduce candidates to the DROPS program and guide them through four key elements of drops awareness and prevention: the consequences of a dropped object; controls to enable prevention; the supply chain and hazard observation.

Course Objectives:

By the end of the program, participants will be able to:

Understand what constitutes a dropped object; Understand how to risk assess, identify hazards and control dropped objects; Understand how to minimise the occurrence and impact of dropped objects in the workplace

Course Outline:

What is a dropped object?

The consequences of dropped objects

Common causes of dropped objects

The prevention of dropped objects

Management of dropped objects

Target Audience:

Offshore and onshore personnel that work in environments where dropped objects can impact safety and integrity of equipment such as drilling installations, oil platforms, refineries, factories and other facilities.


BEHAVIOURAL SAFETY ASSESSMENT (SMILE)Course Description:

Behavioural-based safety training is becoming increasingly important in the context of improving the health and safety performance of companies. Improvements in accident rate reduction have also been identified as a result of behavioural-based safety training.

This two day training programme will be of benefit to health and safety auditors who wish to learn how to conduct behavioural safety audits.

Course Objectives:

By the end of this course participants will:

Understand safety culture and what causes accidents Appreciate what are the elements of a behavioural safety programme Conduct behavioural safety audits and identify safe versus at risk behaviour Develop good safety observations, as well as interviewing and communication techniques

Course Outline:

What causes accidents? Behavioural Safety – What is it? Elements of a Behavioural Safety Programme Benefits of Behavioural Safety System Behavioural Safety Audits How to be a good observer Interviewing Techniques Task Analysis/Observations Recording and Reporting your results Follow up Case Study on Behavioural Safety Audit

Target Audience:

Health and Safety Auditors, Health and Safety Representatives, Health and Safety Officers and Managers.


FOOD SAFETY/HANDLING

Course Description:People who handle food are those who are involved in any activity in your business that involves food or surfaces likely to come in contact with food. It covers the people whose work involves manufacturing, processing, preparing (such as chopping, cooking, and thawing), delivery, servicing, transporting or packing food and the people who clean the premises and equipment. The course covers hygiene, food safety/ handling and cleaning practices and procedures that are all required, all in one course that can be taken as time permits in the workplace.

Course Objectives:

At the end of this course participants should be able to; display and possess the right kind of skills and knowledge they need to handle food safely and ensure that it remains safe to eat.

Course Outline:

1. Personal hygiene

2. Cross contamination3. Food receipt, storage, handling, display and temperature control4. Cleaning, sanitation & pest control5. Food spoilage and waste6. Food poisoning, cause and prevention7. Food Law

Target Audience:

This course is not only for hotel staffs but also all food handling staff involved in retail food business would benefit from this training too.


AGT - AUTHORISED GAS TESTER TRAININGCourse Description:

The course is designed to provide delegates with knowledge create understanding and develop skills that enable them to execute their roles and responsibilities as Competent Authorized Gas tester, in accordance with standard procedure and company’s requirement.

Course Objectives:

Upon completion of the course and assessments, the participants should be able to:

Understand the company and legal requirements for gas testing. (Knowledge)

Carry out a Bump Test (Knowledge)

Identify, assess and carry out gas test in defined spaces accordingly in Oil and Gas industries. (skill)

Operate gas detection devices on board . (skill)

Module 1 - Overview of Gas Testing

Topic 1 - Overview of gas test training

Topic 2 - Group and Legal Requirements for AGT

Topic 3 - Properties and Characteristic of Gas & Vapours

Topic 4 - Hazardous Area Specifications

Module 2 - H2S and BTEX in Oil and Gas Industries

Scope

Topic 1. What are Hydrocarbon Gases?

Topic2. How can we be exposed?

Topic3. What are the Health Effects?

Topic4. How do we Prevent Exposure?

Topic5. Case Study: Brent Bravo

Summary

Module 3 - Portable Gas Detection Devices

Topic 1 - Detection Devices

Topic 2 - Feature for Entry RAE PGM 3000

Topic 3 - Classroom Activities

Module 4 - Essential Terminologies & Limits of Gas Testing

Topic 1 - Terminology

Topic 2 - OEL for various gas

Module 5 - Performing Gas Test in Defined Spaces

Topic 1 - Gas Test Strategies

Topic 2 - Modes of gas testing

Topic 3 - Frequency of gas testing

Topic 4 - Usage of self-Contained Breathing Apparatus

Module 6

Practical & Assessment

Administration controls of gas testing device

Pre-start checks of gas testing device

Gas testing technique at given scenarios at site

Safety precautions while carrying out gas testing

Correct PPE during gas testing

Course Outline:

Confined space criteria

The hazards of operating within an oxygen deficient, toxic or flammable environment

Carrying out a suitable and sufficient risk assessment (TBRA) or (KBRA)

Using safe systems of work

The implications of organisational and statutory requirements

Interpreting operational requirements

Selecting and using PPE and RPE

Working within the Permit To Work system

The operating principles of atmospheric monitoring and measuring equipment

Gas detector pre-start checks

Calibrating the instruments used in atmospheric testing

How to set up relevant detectors for each gas testing application

The behaviour of different flammable and toxic gases

The range and frequency of tests

Acceptable levels of flammable and toxic gases

Performing gas tests in sequence

Obtaining a representative atmosphere sample

Monitoring and retesting

Where to site ongoing monitoring equipment

Interpreting and documenting the results

Hot work and the production of flammable and toxic gases

The principles of hot work gas testing

The hazards and properties of flammable gases

The strengths and weaknesses of flammable and toxic gas detection equipment

Detectors used for flammable product

How a flammable gas or vapour clouds could arrive at the work site

Checking the controls on the equipment

The importance of regular communication

Target Audience:

Designed for personnel preparing to work as Authorised Gas Testers Level 1, 2 and 3 and for those involved with performing tests for oxygen, flammable and toxic gases (up to and including working in confined spaces), those testing for flammable gas in preparation for hot work and those who provide safety watch duties through ongoing monitoring of hot work site.


FIRE WATCH TRAININGCourse Description:

This course is focusing on the duty and responsibilities of a Fire Watcher. Trainees also will be taught about JSA, Work Permit, Fire Fighting Equipment and Fire Drill. The Fire Watch Training serves as a guideline to watch for hazards after not work has been performed on a renovation or project. A fire watch is implemented to ensure the fire safety of a building or area in the event of any act e.g. hot work or situation instigating an increased risk to persons or property. Whose sole responsibility is to look for fires within an established area.

Course Objectives:

At the end of this course participants will be:-

1. Have knowledge skills and right technique in fire watch.2. Can act accordingly to fight fire.3. Knowledge in personal protection, other people around and workplace

Course Outline:

Program DescriptionIntroductionObjectivesHazardRisk PreventionFire Watcher Emergency Action

Individual Safety

Target Audience:

Service Technicians, Service Engineers, utility and factory process personnel


SUBSTANCE AND DRUG USE

Course Description:

This course is a study of substance abuse. Topics include the history and classifications of drug abuse and the social, physical, and psychological impact of drug abuse.

Course Objectives:

At the end of this training, Participants should be able to identify various types of drugs, their effects on human behaviour and society, and treatment modalities.

Course Outline:

I. Drug use: an overview A. The drug problem B. Drug use as a social problemC. Drug regulations

II. How drugs work A. The nervous systemB. The actions of drugs

III. Uppers and downers A. Stimulants B. Depressants C. Drugs for mental illness

IV. Alcohol A. Alcohol in the body B. Alcohol and society

V. Familiar drugs A. Nicotine B. Caffeine C. Over-the-counter drugs

VI. Restricted drugs

A. Narcotics B. Hallucinogens C. Marijuana and hashish D. Steroids

VII. Reducing the demand A. Drug education and prevention B. Substance abuse treatment

Target Audience:

All levels of staff with specific responsibilities for the conducting of drugs


CONFINED SPACE ENTRY AWARENESS

Course Description:

This course is aimed at persons working in an environment with low risk confined space entry with adequate natural or mechanical ventilation. The course is designed to provide awareness of confined space entry hazards and procedures.

Course Objectives:

The course will enable supervisors, managers and engineers to have an understanding of the considerations staff face when working in confined spaces, and enable them to make better informed decisions.

Course Outline:

To identify a confined space The overview of legislation and standard The overview of hazard identification The overview of risk assessment Knowledge of Entry Permit requirements

Target Audience:

For managers, supervisors, engineers and those who require an understanding of confined spaces in the work environment but do not require to enter or be a spotter.


ELEVATED WORK PLATFORM

Course Description:

Elevating Work Platform (EWP) aims to give participants the appropriate skills and knowledge to operate a mobile boom type elevated work platform (EWP) with a boom length over 11m.

Course Objectives:

At the end of this course the participants will have the knowledge of communicating skills and operate and control an elevating work platform.

Course Outline:

Operate mobile elevating work platform using best mobile practice Use communication skills at a level sufficient to communicate with other site personnel Operate and control an elevating work platform including all functions to their maximum extension within

the safe working (rated) capacity Apply risk assessment and hazard control strategies- To identify problems and equipment faults

Target Audience:

Any person who is required to undertake boom typed elevating work platform operations as part of their duties


SLIPS, TRIPS & FALLS

Course Description:

This course educates you about the most common slip, trip, and fall hazards and why they might develop in your workplace, as well as how to carry out a risk assessment. It teaches you how to prevent hazards from posing a risk to employees through the implementation of control measures, such as good housekeeping, changes to design, thorough maintenance, suitable flooring and footwear, proper cleaning, and safe practices for working at height. By taking this course, you’ll be fully prepared to prevent people from slipping, tripping, or falling in the workplace.

Course Objectives:

At the end of this safety training course, the participants will be able to identify slip, trip, and fall hazards at work. Participants will have an understanding of safety specifications and features of walking surfaces and openings and how to use stairs and ladders safely to prevent slip-and-fall accidents. This course teaches employees how to avoid and eliminate slip-and-trip hazards while at work.

Course Outline:

The course is divided into 5 accessible, interactive module and includes an assessment at the end.

Module 1: Introduction to Slips, Trips and Falls – Who is responsible for preventing hazards?, Statistics on slips, trips and falls, Benefits of preventing slips, trips and falls, Legislation, The British and European Standards, Employer duties, and Employee duties.

Module 2: Risk assessment – Causes of hazards, what is a risk assessment? Step 1: Identify the hazards, Step 2: Decide who might be harmed and how, Step 3: Evaluate the risks and decide on precautions, Step 4: Record and implement your findings, Step 5: Review and update, who should carry out risk assessments? And RIDDOR.

Module 3: Control Measures: Preventing Slips – Examples of slip hazards, Floor contamination, Cleaning activities, Good housekeeping and safe practices, Flooring, Footwear, Anti-slip gear, and External environment.

Module 4: Control Measures: Preventing Trips – Examples of trip hazards, Design and Maintenance, and Good housekeeping and safe practices.

Module 5: Control Measures: Preventing Falls – Examples of fall hazards, Work at height regulations, Risk reduction, using ladders safely, and Information and training.

Target Audience:

This Slips, Trips and Falls course is suitable for both employers and employees: it will enable them to protect the health and safety of themselves and those around them, as well as comply with health and safety law. The course requires no previous knowledge and so anyone at any level of the business can take it. It is suitable for all industries as it covers slip, trip, and fall hazard that could exist in any workplace.


EMERGENCY RESPONSE AND EVACUATION

Course Description:

This course is designed for professionals and practitioners involved in the emergency management process and emergency response activities. This includes planning and evacuation exercises, ensuring the well-being of staff, contractors, visitors and facilities management in the event of a significant unscheduled disruption or crisis event requiring evacuation of the premises and/or precinct. It also covers the integration of other phases of a crisis event and the transition of emergency management and related crisis management, business continuity, disruption related risk and emergency management standards and WH&S regulations in order to cover Compliance requirements.

Course Objectives:

To be able to plan and conduct proper emergency response and evacuation in emergency situations

Course Outline:

Understanding the meaning of workplace emergency Different types of emergency situations at workplace Proper planning of emergency response at workplace Formation of Emergency Response Team (ERT) Duties and responsibilities of ERT members Appointment of emergency wardens at workplace

Conduct of emergency situation drills at workplace Conduct of table-top exercise for emergency drills Conduct of proper evacuations during emergencies Writing technique for emergency drill report

Target Audience:

For those personnel in the workplace safety and health (WSH), Emergency Response Team (ERT) Members, ERT Chairman, Fire Safety Managers, Fire Wardens, Chemical Spill Response Team members, WSH Committee Chairpersons, WSH Committee Members, Environmental, Safety & Health (EHS) Committee Members, newly-appointed WSH representatives, WSH specialists, engineers, QEHS personnel, WSH personnel, WSH supervisors, WSH Coordinators, WSH Officers, technical specialists, administrators, those new to the WSH & Fire Safety landscape etc.


GENERAL HEALTH HAZARDS

Course Description:

This course covers recognition, control, and regulation of safety hazards in the workplace. Topics include accident investigation, Workers Compensation, record keeping, training, machine guarding, facilities, personal protection, and fire protection. Upon completion, students should be able to recognize safety hazards and recommend strategies for remediation and compliance.

Course Objectives:

At the end of the course participants will be able to:

State the main requirements of the H & S legislation covering risk assessments

Identify hazards and risks in a given scenario

Assess the likelihood of hazardous events occurring and the consequences if they do

Complete a simple risk assessment form

State methods of possible risk reduction

State the hierarchy of risk control measures

Course Outline:

Introduction

Roles and responsibilities

Legal obligations

Risk assessment process and techniques

Risk control measures

Specific work or task areas, such as:

o Hazardous substances

o Asbestos

o Legionella

o Work equipment

o Electricity at work

o Fire safety

o Manual Handling

o Movement of persons and vehicles

o Working at height

o Falls / Slips / Trips

o Dealing with contractors

o Display screen equipment

Target Audience:

This course is designed for anyone involved in a workplace, who is required to carry out or manage risk assessments required under The Management of Health and Safety at Work Regulations 1999.

Course Duration: 1 day

INCIDENT NOTIFICATION & REPORTING

Course Description:

These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

Course Objectives:

After completing the Incident Reporting course your staff will be able to answer the following questions:1. What is an incident report?2. What are the keys to a good incident report?3. What are the main sections in an incident report?

Who was involved?

Where and when did it happen?

What happened?

Was first aid administered?

What was the source of the injury?

Were there any witnesses?4. Why are incident reports so important?5. When should an incident report be completed?

Course Outline:

DAY 1Incident and Accident Theories

Incident & Accident Analysis Overview, exploring Accident Theory

Identify accident and incident causation factors

What are the necessary conditions for an accident to happen?

Unsafe Acts vs. Unsafe Conditions: Avoiding the “Blame Game”

Role of the HSE Team Leader and a trained and prepared workforce during an Investigation

Links between Risk Assessment and Incident Investigation

Factors that contribute towards establishing a good safety culture?

Case Studies – organisations who survived and those who failed

DAY 2Investigation Methodology

Six-Step Accident Investigation Process

Scene Protection and Examination - Who should be involved at this stage

Listen and Learn, and Learn to Look and Listen More

The Importance of Note Taking vs. Reliance on Memory

Scene Photographs (+video) and Sketching – equipment required

Case Studies

DAY 3Root Cause Analysis

What is the “Root Cause” and why is it important?

Basic vs. Root Cause: Getting from “effect” to “cause”

What questions to ask to confirm “Root Cause”

From Root Cause to Prevention

Consider the Human Error issues

Help to establish and maintain regulatory due diligence

The role of policies, equipment and training on accident prevention

Case Studies

DAY 4Interviewing Techniques, Facts, Evidence & Witness Statements

Purpose and preparation for the Interview

Who conducts the interview

Where to conduct an interview

Building Rapport with the witness

Obtaining Witness Statements

Forms and Format

Inculpatory and Exculpatory statements

Group Exercise (Obtaining Statements)

Target Audience:

This training seminar is suitable for those officers who may become involved in these investigation as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations and company procedures. This training course is suitable to a wide range of professionals but will greatly benefit:

HSE Officers

Supervisors

Inspectors

Advisors

Auditors

Team Leaders/Managers


SITE SPECIFIC INDUCTION

Course Description:

This course will prepare new hire or new to a specific site within the company. The orientation wills on-board the new to site on how to properly integrate into the company’s specific site.

Course Objectives:

At the end of the course, participant will:

Learn the important of specific procedures and rules for the specific site or workplace Learn about the company, and such specific site culture. Have the company first-hand knowledge of the specific site’s way and its diversity in operations Learn about what facilities are available and where they are located Know what their general benefits are Understand compliance guidelines, management expectations and employees responsibility. Learn how to adapt his/her self to the new/specific site and hit the ground running

Course Outline:

Introduction

Company’s on- boarding processes for first time or new to specific-site. Overview of company history and more especially the specific-site induction processes: This will include:

Purpose Definitions Responsibilities

Procedure Main induction activities Training needs analysis company OE cultures Training plans including behavioural safety expectations Training records Evaluation of training programs Performance Measures Documents/Forms

What is Incident and Injury Free (IIF) why the need for IIF. Company approach to Safety Key Challenges in the Specific Site and how to over the challenges Facilities / Recreation and relationship to competences to risk and compliance procedure Organizational structures and Career guidance and Performance Management Processes Wrap up

Target Audience:

This training course is design for the petroleum industry, construction companies, manufacturing companies and all people with duties under different work responsibilities and those requiring knowledge and understanding of the specific site for their job function in the company. It will outline what they must or should do to comply with the guidance and safe systems of work within the company rules and employees’ conducts.

Course Duration: 3Days

EFFECTIVE RIGGING, SLINGING AND LIFTING OPERATIONS

COURSE DESCRIPTION:

To teach the basic skill requirements, practical applications and associated job safety knowledge to personnel involved in slinging, lifting and signaling operations

COURSE OBJECTIVE:

At the end of this course, the participants will:

1. Know the duties and responsibilities of a competent person 2. Gain understanding of the legal provisions concerning lifting operation 3. Understand the effect of hitches and angles in lifting 4. Have knowledge of lifting gear inspection 5. To effectively carry out his duty as a competent rigging supervisor.

COURSE OUTLINE:

1 Health and Safety Legislation; Rigger‘s Responsibilities; Wire rope, its construction and Safe Working Load (SWL) Maintenance, Inspection and parameters for safe use of all lifting appliances.

2 Calculation of Loads. Using known loads, whenever possible the weight of the loads to be lifted should be predetermined. Various methods to achieve this will be demonstrated and technical literature distributed during the course.

3 Wire Rope Tolerances - Design Tolerances.

Correct use of wire rope slings, synthetic, webbing slings, chain slings, shackles, eyebolts and hooks. Estimating the size of sling required to carry out the work safely and efficiently.

4 Wire Rope Sling Capacity Chart. How to use the slings to increase their lifting capacity. Prevention of damage to the slings during lifts. Recommended procedures for maintenance and storage of all lifting equipment.

5 Basic principles of hand chain blocks, tirfors, pull lift and hoist etc. Pre-use inspection parameters. Maintenance and storage recommendation. How to use lifting machines to gain the best mechanical advantage while maintaining the highest level of safety.

6 Crane Signals: Correct use and positioning of the person giving the signal and emergency stop procedure

I. Using a crane. Demonstrations of various methods of slinging to enable lifts to be carried out safely. Practical demonstration of inspection of lifting equipment.

II. Practical demonstration with course participants using the correct crane signals. III. Practical demonstration of safely applying and using a tag line(s) in a safe manner to control the load. IV. Practical Examination

TARGETED AUDIENCE: Personnel with a responsibility to carry out rigging and lifting operations and crane lifting operations. It also beneficial to personnel such as supervisors and HSE advisors with a responsibility for proper planning & appropriate supervision of lifting and persons with a responsibility for issues and control of lifting equipment and accessories.


DATE: 12-13 JUNE


ROOT CAUSE AND INCIDENT INVESTIGATION

COURSE DESCRIPTION:

The purpose of this course is to provide students with the knowledge and skills necessary to facilitate an effective problem analysis and anyone whose job involves problem solving. As a minimum, all supervisors and lead personnel should take this course

COURSE OBJECTIVE:

The course provides a working knowledge of the Apollo Root Cause Analysis™ method way of thinking. This is the most popular course, and the one taught in all public seminars. It assists anyone in understanding fundamental problem solving processes and how to facilitate an effective investigation.

COURSE OUTLINE:

1. Problems 2. Problem Definition - What When Where 3. Why "who" is not important 4. Causes and Time Lines 5. 5 Whys and Beyond 6. Review of Reality charting software and practical experience using the software to generate charts and reports 7. Cause and Effect Chart creation

8. The need for evidence 9. Solution brainstorming 10. Solution Qualification 11. Selecting Effective Solutions! 12. Group Facilitation skills 13. Common Traps 14. Incident investigation - Program elements 15. Accreditation

TARGETED AUDIENCE:

1. Engineers, Reliability Practitioners, Project Engineers/ managers, LEAN Specialists 2. 6 Sigma Black

Belts, Maintainers, Designers, Safety officers, Team leaders, Operators 3. Managers, Continuous Improvement Personnel, Business Analysts 4. IT Professionals, Human Resources Personnel, Supply Chain Specialists, Logistics Specialists 5. Customer Service Personnel, Healthcare Case Managers 6. Healthcare Process Improvement Specialists


DATE: 08-10 JUNE


PERMIT TO WORK SYSTEM

COURSE DESCRIPTION:

Instructions or procedures are adequate for most work activities, but some require extra care. A "permit to work" is a more formal system stating exactly what work is to be done and when, and which parts of the work are safe. A responsible person should assess the work and check safety at each stage. Employees undertaking the job sign the permit to show that they understand the risks involved and what precautions are necessary.

Employers must be aware of the regulations concerning more hazardous work activities, and ensure that they understand their duties and obligations in law. This occupational safety training course will enable managers to assess the requirements of a particular job or task, and ensure that Permit to Work documentation is completed correctly - and that employees undertaking hazardous activities are competent to do so safely.

COURSE OBJECTIVE:


What a permit to work is and what types there are

http://www.rospa.com/Occupational-Safety/Advice/Training-Matters

Your responsibility when working under a permit

The importance of proper work planning and risk assessment

The essential component of a successful permit to work

The need for training in permit to work system

TARGETED AUDIENCE:

Technicians/personnel involve in hazardous work environment


DATE: 30-31 MARCH


OIL & GAS OPERATION/ MAINTENANCE TRAINNING PROGRAMME

PERFORMING OFFSHORE AUDIT AND EIAs

COURSE DESCRIPTION

Crucial in the 21st century, this surprisingly abused management tool should be put in capable hands. An audit provides a measure of performance against policy, procedures, training standards, current and future legislation, and public expectations. It is also used to verify risk and impact assessments, controls and emergency response. When an audit counts for so much and since it is the key to sustained HSE performance - can you afford to take risks? An initial telephone consultation will help you assess our proven expertise - with no obligation.

COURSE OBJECTIVE:

At the end of this course participants should be able to

1. Understand Environmental Awareness and Concepts of Environmental Control 2. Understand Emergency Response Planning 3. Manage Crisis 4. Carry out Environmental Auditing 5. Understand Oil Spill Contingency Planning and Management 6. Understand HSE Management Systems

COURSE OUTLINE:

1. Environmental Awareness and Concepts of Environmental Control 2. Emergency Response Planning 3. Crisis Management 4. Environmental Auditing 5. Oil Spill Contingency Planning and Management 6. HSE Management Systems.

http://www.borthwick-associates.com/Course%20Outlines/#Environmental%20Awareness

http://www.borthwick-associates.com/Course%20Outlines/#Emergency%20Response%20Planning

http://www.borthwick-associates.com/Course%20Outlines/#audit

http://www.borthwick-associates.com/Course%20Outlines/#Cont%20Planning

http://www.borthwick-associates.com/Course%20Outlines/#HSE%20MANAGEMENT%20SYSTEMS

http://www.borthwick-associates.com/Course%20Outlines/#Environmental%20Awareness

http://www.borthwick-associates.com/Course%20Outlines/#Emergency%20Response%20Planning

http://www.borthwick-associates.com/Course%20Outlines/#audit

http://www.borthwick-associates.com/Course%20Outlines/#Cont%20Planning

http://www.borthwick-associates.com/Course%20Outlines/#HSE%20MANAGEMENT%20SYSTEMS

TARGETED AUDIENCE:

This course is targeted at both senior and middle managers in the oil and gas sector and to all relevant staff in the oil and gas industry.


DATE: 02-03 APRIL, 24-26 MAY & 18-20 OCTOBER


MANAGING SITE INVESTIGATION, CONDUCTING BIO REMEDIATION WORK

COURSE DESCRIPTION:

This course will guide the participants on effective management of site investigation through a specialized remediation plan, consult on regulatory strategies, and develop a comprehensive clean-up approach. We can address numerous types of media, including contaminated soils, sediments, and groundwater, and offer numerous services including.

COURSE OBJECTIVE:

At the end of this course the participants should be able to;

1. Understand Groundwater Assessment and Remediation 2. Understand Sediment Assessment and Remediation.

3. Understand Brownfield Redevelopment Planning and Design.

4. Specialized in Situ Treatment Technology.

5. Understand Risk Assessment and Applied Toxicology.

6. Understand Vapour Intrusion

COURSE OUTLINE:

1. Groundwater Assessment and Remediation

2. Sediment Assessment and Remediation.

3. Brownfield Redevelopment Planning and Design.

4. Specialized in Situ Treatment Technology.

5. Risk Assessment and Applied Toxicology.

6. Understand Vapour Intrusion.

TARGETED AUDIENCE:

This course is targeted at all engineers, scientist and both senior and management level in the oil and gas industry.


DATE: 06-07 FEBRUARY, 19-21 APRIL & 12-15 SEPTEMBER

ENVIRONMENTAL INFORMATION MANAGEMENT AND SUPPORT LICENSE

COURSE DESCRIPTION:

This course was established over 25 years ago and is now widely recognized as an international leader in training environmental managers for work in both the public and private sectors. Environmental managers play a vital role in the protection and sustainable use of resources.

Students learn to address issues such as adaptation to climate change, biodiversity and sustainable energy management. At the local level Environmental Management focuses on conservation and protection of land and water resources and natural habitats.

COURSE OBJECTIVE


1. understand of the scientific principles that underpin environmental management 2. understand of the economic, social, political and legal frameworks for environmental management 3. Have a sound training in relevant practical, investigative, research and generic skills that are the most sought after by employers.

COURSE OUTLINE:

1. Analysis of Environmental Data 2. Environmental Policy and Management 3. Environmental Economics 4. Field Techniques 5. Environmental Impact Assessment 6. Environmental Geomatics (GIS) 7. Environmental Law 8. Ecosystem Services 9. Environmental Impacts of Energy Production 10.Economics of Climate Change

TARGETED AUDIENCE: This course is designed for managers, supervisors and employees who have responsibility for managing environment issues as a part of their day to day work; or those looking to enter the sector; anyone involved with developing management systems will also benefit from this course


DATE:

COURSE FEE: : N95,000 per participant. 10% discount for delegate between 10 -15. Note this cost inludes Training materials, training bag, Souvenir and attendance Certificate

HOTEL AND CATERING MANAGEMENT TRAINING PROGRAMS OPERATION AND MAINTENANCE OF CATERING EQUIPMENT

COURSE DESCRIPTION:

A properly organized maintenance visit will ensure that your catering equipment is operating in accordance with the manufacturers original specifications. By carrying out regular preventative maintenance for your key equipment we can reduce the risk of breakdown, increase efficiency and ensure safe operation. Preventing unscheduled breakdowns and on many occasions pre warn you of imminent failure. Our contracts are structured around the employers POWER regulations and also Gas Safety Installation and use regulations. Fulfilling your health and safety obligations.

COURSE OBJECTIVE:

At the end of this course participants should be able to:

1. Operate complex and automated food processing equipment according to industry standard principles and practices

2. Use computer hardware and software to support food manufacturing processes (e.g. PLC's) 3. Apply food safety concepts (e.g. cleaning and sanitation of equipment) to food manufacturing processes 4. Solve routine technical problems relating to the mechanics of equipment and premises typical in a food manufacturing

environment 5. Maintain food manufacturing equipment typical in food processing, within specified operational parameters through the

application of preventative maintenance and industrial maintenance theory 6. Perform tasks effectively both individually and as a member of a work team

COURSE OUTLINE:

1. Operating complex and automated food processing equipment according to industry standard principles and practices 2. Using computer hardware and software to support food manufacturing processes (e.g. PLC's) 3. Applying food safety concepts (e.g. cleaning and sanitation of equipment) to food manufacturing processes 4. Solving routine technical problems relating to the mechanics of equipment and premises typical in a food manufacturing

environment 5. Maintaining food manufacturing equipment typical in food processing, within specified operational parameters through the

application of preventative maintenance and industrial maintenance theory 6. Performing tasks effectively both individually and as a member of a work team.

TARGET AUDIENCE: This course is designed to develop basic knowledge and skills of the participants who want to improve or pick up a career with the hospitality Industry generally.


DATE: 18-19 MAY & 12-13 OCTOBER


FOOD HANDLING TECHNIQUES

COURSE DESCRIPTION:

People who handle food are those who are involved in any activity in your business that involves food or surfaces likely to come in contact with food. It covers the people whose work involves manufacturing, processing, preparing (such as chopping, cooking, and thawing), delivering, servicing, transporting or packing food and the people who clean the premises and equipment. The course covers hygiene, food handling and cleaning practices and procedures that are all required, all in one course that can be taken as time permits in the workplace.

COURSE OBJECTIVE:


Display and possess the right kind of skills and knowledge they need to handle food safely and ensure that it remains safe to eat.

COURSE OUTLINE:

• Personal hygiene

• Cross contamination

• Food receipt, storage, handling, display and temperature control

• Cleaning, sanitation & pest control

• Food spoilage and waste

• Food poisoning, causes and prevention

• Food law

TARGET AUDIENCE:

This course is not only for hotel staffs but also all food handling staff involved in retail food business would benefit from this training too.


DATE: 02-03 AUGUST


EXECUTIVE MANAGEMENT PROGRAMS

EXECUTIVE THINKING

COURSE DESCRIPTION:

Based on years of research on intelligence test and cognitive skills, executive intelligence reveals the set of aptitude that all brilliant leaders show. What exceptionally good leaders do is not magic, rather their achievement are made possible by specific and identifiable skills that can be measured and learnt, thus with a clear understanding of executive intelligence, managers can develop means to improve their own performance as well as identify and cultivate the critical mass of talents their organization seek through proper handling of executive thinking.

COURSE OBJECTIVE:

At the end of the course participants will be able to;

Make a good or perfect decision that aims at Organizational excellence Enhance their thinking process towards optimal decision making for Organizational excellence.

COURSE OUTLINE: Executive Intelligence; Business Smart

Critical Thinking; Foundation of Executive Intelligence The Executive Intelligence gap. Types of Thinking & Organization Effectiveness. Change Management. Conflict Resolution & Talent Management – A global perspective. Soft Skill of Leadership. Personal Profiling and Self-Assessment. Application for Real Life Situation Developing Growth Plan

TARGET AUDIENCE:

This course is designed to develop basic knowledge and skills of the participants in the area of handling executive thinking


DATE: 01-03 MARCH


TECHNICAL REPORT WRITING.

COURSE DESCRIPTION: This equips the Organization with the basics the technical and systematical system of correspondence skill for the Organization, through effective communication and facilitation skills to enable people work together without friction and barriers in an Organization.

COURSE OBJECTIVE: The purpose of the course is to enhance the capability of participants in communication and report writing. At the end of the course, participants will be able to;

• Prepare different types of reports more effectively • Use appropriate communication skills • Document information sources • Learn the techniques for writing descriptive titles, headlines and sub-heads.

COURSE CONTENTS:

• Techniques for writing effective reports • Communication in Organization • Nature and purpose of reports

TARGET AUDIENCE:

This course is designed for professionals whose job involves writing and analyzing technical reports.


DATE: 02-04 AUGUST


BUSINESS COMMUNICATION AND FACILITATION SKILL.

COURSE DESCRIPTION: This Programme equips the Organization with the basics of what is needed to create the right growth pattern for the Organization, through effective communication and facilitation skills to enable people work together without friction and barriers

COURSE OBJECTIVE:

At the end of this course participants will be able to

• Understand the Importance Effective Communication • Understand Communication Style • Identify the Components of Effective Communication Develop Good Questioning Skill. Acquire Effective Listening Skill

Write an Effective Reporting. • Understand Facilitation. • Manage Group Dynamics. • Facilitate Meetings and Workshop

COURSE OUTLINE:

• Importance of Effective Communication • Communication Style • Components of Effective Communication Questioning Skill. • Effective Listening. • Effective Reporting. • Understanding Facilitation. • Managing Group Dynamics. • Facilitating Meetings and Workshop.

TARGET AUDIENCE:

This course is designed to develop basic knowledge and skills of the participants who want to improve on their customer service.


DATE: 24-25 FEBRUARY, 05-07 JULY & 12-13 OCTOBER


DYNAMIC LEADERSHIP CHALLENGE WORKSHOP.

COURSE DESCRIPTION:

As a leader in your organization, you are tasked with managing the financial health of your department while maintaining your team's drive, innovation, and shared vision. Our programs emphasize agility, delivering high performance, and implementing change to create executives who stand out because of the authenticity, incisiveness, and clarity they bring to leading their organizations.

COURSE OBJECTIVE:

At the end of this course participants should be able to : • Understand Directors' Consortium • Understand The Psychology of Management

• Have High Performance Leadership • Lead High Performance Organizations • Leading Organizational Change • Negotiate and Decide Making Strategies

COURSE OUTLINE:

• Directors' Consortium • Essentials of Effective Management: The Psychology of Management

https://www.chicagobooth.edu/executiveeducation/programs/leadership/directors-consortium

https://www.chicagobooth.edu/executiveeducation/programs/leadership/essentials-of-effective-management

https://www.chicagobooth.edu/executiveeducation/programs/leadership/high-performance-leadership

https://www.chicagobooth.edu/executiveeducation/programs/leadership/leading-high-performance-organizations-hong-kong

https://www.chicagobooth.edu/executiveeducation/programs/leadership/leading-organizational-change

https://www.chicagobooth.edu/executiveeducation/programs/leadership/negotiation-and-decision-making-strategies

https://www.chicagobooth.edu/executiveeducation/programs/leadership/directors-consortium

https://www.chicagobooth.edu/executiveeducation/programs/leadership/essentials-of-effective-management

• High Performance Leadership • Leading High Performance Organizations - Hong Kong • Leading Organizational Change • Negotiation and Decision Making Strategies • Strategic Business Leadership: Engagement, Performance, and Execution.

TARGETED AUDIENCE:

This course is targeted at C.E.Os, M.Ds, Top and Middle level Managers.


DATE: 12-16 FEBRUARY, 16-20 MAY & 03-07 SEPTEMBER


https://www.chicagobooth.edu/executiveeducation/programs/leadership/high-performance-leadership

https://www.chicagobooth.edu/executiveeducation/programs/leadership/leading-high-performance-organizations-hong-kong

https://www.chicagobooth.edu/executiveeducation/programs/leadership/leading-organizational-change

https://www.chicagobooth.edu/executiveeducation/programs/leadership/negotiation-and-decision-making-strategies

https://www.chicagobooth.edu/executiveeducation/programs/leadership/strategic-business-leadership

LEADER ASIMILATION, DELEGATION AND EMPOWERMENT.

COURSE DESCRIPTION:

This course is focused on training participant on the power of division of labour and delegation of duty in an organization for organizational growth and development.

COURSE OBJECTIVE:

By the end of the workshop participants will be able to:

Understand the dynamics of motivating and managing people Recognise the stages of development of their people Know how to modify their approach to empathise with the needs of the team members Be more aware of individual motivational factors and how to apply them Balance their activities between the achievement of objectives and the motivation and

development of their people Recognise the value of management as a support function Create a personal development plan to continue improving the performance of the team

COURSE OUTLINE:

Role of the Manager The responsibilities and challenges of management what makes a good manager? - Reasons for success and failure best practice checklist for management as a support function

Foundations of Management Different management styles and their impact on people knowing when to use which style

Management and Action Centred Leadership recognizing when to manage and when you to lead getting an appropriate focus on: achieving the task building and maintaining the team developing and motivating the individuals

Leadership and Motivation Understanding motivation and what motivates - a personal analysis motivation Vsincentivisation

Situational Leadership in the Management Role knowing the stages of development of your people

Applying the skills of directing, coaching, supporting and delegating

Objective Setting and Ensuring Clear Direction understanding the value of goals and targets ensuring buy-in the team member's perspective of goals setting effective goals, objectives and targets

Delegating effectively the difficulties with delegation the consequences of not delegating effectively the nine point plan for effective delegation

Communication Skills leading effective meetings presenting difficult news criticism and behaviour modifiers

Giving feedback the value of good feedback as a motivator Three models to assist in both Positive and Negative feedback getting feedback to improve your performance

Decision Making sharing responsibility gaining buy-in to decisions

When and how to share the decision making process

Working Up-line Collaborating with your manager effecting changes successfully getting the support you need

Personal Action Plan In which the delegates record and share the actions they intend to take as a result of this workshop. This is intended as the basis for a debrief with the delegate's manager on their return to the workplace

TARGETED AUDIENCE:

This workshop is aimed at people with no formal management training or those who would benefit from a refresher. It provides the delegates with a grounding in the necessary people skills to increase performance, maximise motivation and create a positive and ‗can-do‘working environment. It offers series of models to enhance results whilst improving communication and feedback.

COURSE DURATION: 2 Days.

DATE: 02-03 MARCH, 12-14 JULY & 04-06 OCTOBER


EXPATRIATE PREPARATION: CULTURE SENSITISATION, INTERNATIONAL EFFECTIVENESS AND DEVELOPING YOUR GLOBAL WORKFORCE

COURSE DESCRIPTION:

This course introduces you to the impact of global conditions on the management of human resources at home and abroad. It discusses the expansion of international trade and the growth of US and non-US MNEs. It considers globalization and global human resource management in the context of overseas subsidiaries, domestic locations and the use of immigrants, international joint ventures, international mergers and acquisitions and the multinational enterprise itself. We will also explore country differences due to such factors as country culture, sociopolitical differences, legal regulations, economic and educational levels, and business customs.

COURSE OBJECTIVE:

At the end of this course participants should be able to;

Understand and manage the realities and trends of global organizations x Provide opportunities to develop your ―cultural intelligence‖ x Develop global HR strategies for MNEs x Share ideas, perspectives and suggestions on global HR issues

COURSE OUTLINE:

• TEAM WORK

• INDIVIDUAL WORK • CLASS PARTICIPATION • GRADING CLASS SCHEDULE

TARGETED AUDIENCE:

This course is basically designs for expatriates.


DATE: 08-12 MAY, & 09-13 OCTOBER


NURTURING EFFECTIVE BUSINESS HABIT AND TIME MANAGEMENT.

COURSE DESCRIPTION:

Personal Time Management is about controlling the use of your most valuable (and undervalued) resource. Consider these two questions: What would happen if you spent company money with as few safeguards as you spend company time? When was the last time you scheduled a review of your time allocation?

The absence of Personal Time Management is characterized by last-minute rushes to meet deadlines, meetings which are either double booked or achieve nothing, days which seem somehow to slip unproductively by, crises which loom unexpected from nowhere. This sort of environment leads to inordinate stress and degradation of performance: it must be stopped.

COURSE OBJECTIVE:

At the end of this course participants should be to:

Eliminate wastage

Be prepared for meetings

Refuse excessive workloads

Monitor project progress

Allocate resource (time) appropriate to a task's importance

Ensure that long-term projects are not neglected

Plan each day efficiently

Plan each week effectively and to do so simply with a little self-discipline.

COURSE OUTLINE:

Eliminating wastage

Preparing for meetings

Excessive workloads

Monitoring project progress

Allocating resource (time) appropriate to a task's importance

Ensuring that long-term projects are not neglected

Planning each day efficiently

Planning each week effectively and to do so simply with a little self-discipline.

TARGETED AUDIENCE:

For everyone who wants to develop a better habit and time management towards their business: managers, supervisors, and business executives

COURSE DURATION: 3 Days DATE: 06-08 JUNE& 08-10 NOVEMBER


STRATEGIC BUSINESS RISK MANAGEMENT

COURSE DESCRIPTION:

The strategic decisions that you participate in shape the direction and success of your organization. The ability to make effective critical decisions is a valuable and crucial skill that helps make managers, executives, and corporate leaders indispensable. Quality decisions that result in cost, time, and resource savings will benefit the company and your career.

COURSE OBJECTIVE:


• Make good decisions under pressure • Understand enterprise risk from the shareholder value perspective • Use design innovation principles to generate better alternatives • Gain true commitment to effective execution from the key players in implementation

COURSE OUTLINE:

• Introduction to Strategic Risk management. • Strategic Implications of risk management. Types of risk • Decision making.

• Understand enterprise risk from the shareholder value perspective. • Use design innovation principles to generate better alternatives • Gain true commitment to effective execution from the key players in implementation.

TARGETED AUDIENCE:

Designed for decision-makers and those who support strategic decision-making and risk management. The program serves diverse functional areas, including finance, risk management, planning, engineering, marketing, R&D, design, supply chain, business development, and HR.


DATE: 05-07 JULY


CORPORATE STRATEGY AND FINANCE TRAINING CONTRIBUTING EFFECTIVELY TO STRATEGIC PLANING

COURSE DESCRIPTION:

Most of us know that planning is a way of looking toward the future and deciding what the organization will do in the future. Strategic planning is a disciplined effort to produce decisions and actions that guide and shape what the organization is, what it does, and why it does it (Bryson, 1995). Both strategic planning and long range planning cover several years. However, strategic planning requires the organization to examine what it is and the environment in which it is working. Strategic planning also helps the organization to focus its attention on the crucial issues and challenges. It, therefore, helps the organization's leaders decide what to do about those issues and challenges.

COURSE OBJECTIVE:

At the end of this course participants should be able to use Strategic Planning effectively in their organizations

COURSE OUTLINE:

• Analysing • Strategy • Implementation • Result for the long term

TARGET AUDIENCE:

This course is mostly designed and suitable for C.E.O, Managing Directors, Top and Middle level Managers.

COURSE DURATION: 2Days.

DATE: 04-05 FEBRUARY, 10-12 MAY, 04-05 SEPT. & 18-20 OCTOBER.


OPERATIONAL MANAGEMENT IN BUDGET USE & BUSINESS STRATEGY FORECAST

COURSE DESCRIPTION:

This course will provide not only the theoretical background but also the necessary skills to build world class standards into your planning, budgeting, performance measurement and reporting system. The course will concentrate on imparting to delegates how to learn the concepts, processes, and techniques of budgeting and business planning in order to be better able to carry out their budgeting and business planning tasks and responsibilities. By combining techniques analysis, problems and examples with real case studies the course provides delegates with key cost awareness and budgetary skills, which is essential in managing and controlling processes/projects in times of increasing global competition where the budgets are inextricably linked with both strategy formulation and cost analysis.

COURSE OBJECTIVE:

By the end of this course, participants will be able to:

• Build an integrated planning, budgeting and reporting process • Understand costs behaviour more accurately

• Deliver more timely and useful information to decision makers • Improve you the budgeting/financial skills required for better decision making • Appreciate the need to link projects within budgets

COURSE OUTLINE:

• Budgets and Strategy in Today‘s International Environment • The Business Plan and Budget Development • Analysing the Applicability of Historical Data Using Excel® • Using Activity-Based Budgeting and Cost Analysis Techniques • Capital Budgeting and Project Appraisal

TARGET AUDIENCE: The course is designed for anyone involved in the budget and business planning process within their organisation. It is equally appropriate for those who manage projects and who wish to have a greater understanding of how budgets, business plans, and projects interlink.

This course is suitable to a wide range of professionals who have budgetary control and are involved in the business planning process, including, but not limited to:

• Professionals who require a more in-depth understanding of integrated planning & budgeting techniques • Accountants responsible for budget preparation & management reporting • Financial Planners and Cost Analysts • Line heads with direct planning and budgeting responsibility

Professional advisers, Account Personnel and Business Consultants.


DATE: 11-12 JULY


CUSTOMER RELATIONS & MANAGEMET TRAINING GALVANIZING THE FRONT DESK & SUSTAINABLE CUSTOMER SERVICE.

COURSE DESCRIPTION:

The image of an Organization is only as good as its front liners, therefore any Organization that strives for excellent distinction and success must ensures that there is an impeccable projection of the company right from the front desk. This program equips the front desk officer with the basics of what is needed to create the right impression for the Organization, might go a long way to sustain customer relationship which justifies the saying ―first impression last longer‖.

COURSE OUTLINE: At the end of this course, every participant will be able to:

1. Own and Manage the Front Desk Effectively

2. Receive and Handle Customers Properly

3. Manage Difficult Customers

4. Display the right Telephone Etiquette Savvy on their job performance

5. Display the right Professional Attitude & Behaviour on their job performance 6. Dress and Comport him or herself well enough at the front desk 7. Stay focus and attend to many customers at a time.

8. A Good Elocution & Diction

9. Display Good Toxic Trait

COURSE OBJECTIVE: At the end of this course every participant should be to:

1. Owning and Managing the Front Desk

2. Receiving and Handling Customers

3. Managing Difficult Customers

4. Telephone Etiquette Savvy 5. Professional Attitude & Behaviour

6. Appearance and Comportment

7. Self-Awareness

8. Elocution & Diction

9. Toxic Trait

TARGET AUDIENCE:

This course is designed to develop basic knowledge and skills of the participant‘s .i.e. Front desk Managers, front desk officers and Receptionist

COURSE DURATION: 2 DAYS.

DATE: 09-10 MARCH & 16-17 AUGUST


EFFECTIVE CUSTOMER SERVICE

COURSE DESCRIPTION:

This course will provide the participants the required skill set in handling all manner of customers and expectations from customer service personnel.

COURSE OBJECTIVE:

At the end of the course participants will be able to:

1. What is effective Customer Service 2. Communication effectively to Customers 3. Know and understand the psychology of their Customer 4. Handle Upset Customers (Manage Customer Anger) 5. Handle Telephone Conversation with a Customer 6. Acquire Internet Customer Skills 7. Effectively Follow-up Practice with Customer

COURSE OUTLINE:

1. Introduction to Customer Service 2. Communication Skill in Customer Service 3. Knowing Your Customer

4. Handling Upset Customers (Anger Management) 5. Handling Telephone Conversation with a Customer 6. Internet Customer Skills 7. Effective Follow-up Practice with Customer.

TARGET AUDIENCE:

This course is designed to develop basic knowledge and skills of the participants who want to improve on their customer service.


DATE: 05-07 JULY


OBTAINING AND RETAINING ACTIVE CUSTOMERS

COURSE DESCRIPTION:

The purpose of this course is to increase customer and corporate profitability of an organization for its perpetual and continues existence. In addition customer profitability analysis is also a base for determine the level of customer service.

COURSE OBJECTIVE:

At the end of the course the participants should be able:

1. Analyze Customer Profitability 2. Improve Customer Profitability 3. Improve Customer Satisfaction 4. Understand how to retain and make Customers Loyal

COURSE OUTLINE:

1. Introduction to Customer Profitability Analysis 2. Analyzing Customer Profitability 3. Improving Customer Profitability 4. Customer retention and Loyalty

TARGET AUDIENCE: This course is designed to meet the need of all organization who wants to meet the need of their customers so that they can retain them for Organizational profitability and growth.


DATE: 12-13 OCTOBER


FUNDAMENTALS OF SALES MANAGEMENT

COURSE DESCRIPTION: This course will give participant the basic sales process, plus some basic sales tools that they can use to seal the deal no what the size of the sale. The participant will be more confidents to handle objections and would learn how to be great sales closer.

COURSE OBJECTIVE:

At the end of this course, every participant will be able to:

1. Set Sales goal 2. Understand the language of Sales 3. Begin a sales discussion on a right foot 4. Make an effective pitch 5. Use a prospect board 6. Follow up on Sales. 7. Define different Objections 8. Understand the factors that contribute to customer objections 9. Recognize different strategies to overcome customer objections 10.Identify the real customer objections 11.Handling Objections

12.Learn how to deflate objections and close the deal 13.Finally, learn how to seal the deal.

COURSE OUTLINE:

1. Setting Marketing goal 2. Understanding Marketing environment of the product in order to understand the sales language of such product 3. Starting and Closing sales 4. Marketing prospect boars 5. Follow up on Sales 6. Objections Handling 7. Sales Objections

TARGET AUDIENCE: This course is designed for new sales people, Sales support as well as potential candidate for sales positions who wants to build and revitalize their existing selling skills.


DATE: June 7-9, 2018


HUMAN RESOURSES TRAINING PROGRAMS COMPETENCY MODEL & COMMUNICATION AUDIT FOR HR PERSONNEL

COURSE DESCRIPTION:

A competency model is a set of skills and behaviours identified to be critical for effective job performance. When used to guide individual work behaviour and/or professional development, competency models can be instrumental in achieving professional success. We currently have three competency models

Which is peculiar in most organisation; the Leadership, Competency Model, the Supervisory Competency Model, and the General Employee Competency Model.

COURSE OBJECTIVE:


• Understand and Explain HR Competency Model • Display Good Interpersonal Skill • Display Good Collaboration Skill • Have Good Self-Management Skill

COURSE OUTLINE:

• HR Competency Model. • Interpersonal Skill. • Collaboration Skill. • Self-Management Skill.

TARGET AUDIENCE:

This course is designed to all organization who wants to improve on their organizational performance through the effective use human resources in the organization.


DATE: 12-13 FEBRUARY & 08-10 MARCH


TALENT MANAGEMENT

COURSE DESCRIPTION Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.

We all know that training and retraining is expensive, and our Talent Management workshop will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come.

COURSE OBJECTIVE:

At the end of this course participants will be able to:

• Define Talent Management • Understand Talent Management

• Understand Performance Management

COURSE OUTLINE

• What is Talent Management • Understanding Talent Management • Performance Management

TARGET AUDIENCE: This course is designed to all organization who wants to improve on their organizational performance through the effective Management of talents in their organization.


DATE: 23-25 MARCH


PERFORMANCE MANAGEMENT AND EFFECTIVE FEEDBACK SYSTEM

COURSE DESCRIPTION Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management feedback system helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

COURSE OBJECTIVE:


• Understand Performance Management • Understand a Proper Feedback System for effective performance Management • How performance Management and Feedback system works • Understand the tools for measuring performance in any Organization

COURSE OUTLINE:

• What is Performance Management? • What is feedback System? • How performance Management and Feedback System works in an Organization • Tools for Measuring Performance in an Organization.

TARGET AUDIENCE:

This course is designed to meet the need of all Organization who wishes to manage the performance of employee for the purpose of getting measurable feedback on employee performance.




HR TOOLING AND CUSTOMIZE EXCEL TRAINING FOR HR PERSONNEL.

COURSE DESCRIPTION:

This course will help the participants to be familiar with the layout of Excel, understand basic Excel terminology and functionality, and be able to create simple spreadsheets using Excel 2013.

COURSE OBJECTIVE: At the end of this course, every participant should be able to:

• Know the terms associated with Excel including Ribbon, Tabs, Groups and Back Stage View • Create worksheets and apply basic formatting to achieve data organization goals • Describe specific components of Excel Worksheet software • Edit data and worksheets to fit specific needs • Practice Excel skills utilizing real-world examples

COURSE OUTLINE:

• Terms associated with Excel including Ribbon, Tabs, Groups and Back Stage View • Creating worksheets and applying basic formatting to achieve data organization goals • Describing specific components of Excel Worksheet software

• Editing data and worksheets to fit specific needs

• Practicing Excel skills utilizing real-world examples.

TARGETED AUDIENCE: For all HR Personnel

COURSE DURATION: 2 Days DATE: 24-25 FEBRUARY, 04-05 JULY


OTHER AVAILABLE TRAINING COURSES

CORPORATE SOCIAL RESPONSIBILITY – Effective Presentation to Oil Producing Community

COURSE DESCRIPTION

Corporate Social Responsibility introduces Oil Producing Community to the concept of company corporate social responsibility, nature and scope and their active participations in company initiated program. Analyze relationship between corporate strategy and corporate social responsibility foundational organizational principles such as mission and vision. Whether organizations should expand their focus from serving stockholders to also considering the impact of the firm's activities on diverse stakeholders.

Practicing corporate social responsibility requires that a corporation meld business goals with societal expectations. To do so means addressing complex questions such as: What obligations do businesses have to the societies in which they operate? Can the interests of corporations and their outside stakeholders be aligned, or are they in inherent conflict? This course examines these and other questions without prescribing simple solutions.

COURSE OBJECTIVES

After completing this course, you should be able to:

• Examine the scope and complexity of corporate social responsibility (CSR). • Demonstrate a multi-stakeholder perspective in viewing CSR issues. • Compare and contrast the multiple viewpoints and tradeoffs that exist in the area of CSR. • Analyze the complex issues confronting organizational leaders as they develop their CSR programs. • Evaluate the level of commitment to CSR of various organizations and explain how it can be a source of competitive advantage. • Analyze the impact of CSR implementation on corporate culture, particularly as it relates to social issues.

COURSE OUTLINE

The Meaning and Importance of Corporate Social Responsibility

• Evolution of CSR • CSR and the law of economics • CSR and social legitimacy • CSR expectations in rich and in poor societies • The evolving role of stakeholders • The iron law of social responsibility • Moral and economic arguments for CSR

The Role of Stakeholders in CSR • Stakeholder advocacy • The role of business in society • Consumers' awareness and willingness to pay for socially responsible corporate behaviour • The communications revolution and its impact on CSR • Globalization and CSR • Different stakeholders, different perspectives • Success and failure with CSR initiatives • Corporate response to citizen demands via CSR • The five stages of organizational growth in CSR

The Strategic Importance of CSR Implementation

• CSR as a balance between organizational means and ends • The strategic lens: vision, mission, strategy, and tactics • Environmental and other global forces propelling CSR • Impact of globalization and communications technologies • The strategic CSR model • The business-level CSR threshold • Implementing CSR

• CSR as competitive advantage

Case Studies in Organizational, Economic, and Societal CSR Issues • Organizational issues (actions versus intentions, corporate commitment, voluntary versus mandatory, stakeholder activism) • Economic/business issues (branding, diversity, sustainability, fair trade, wages) • Social issues (outsourcing, corruption, human rights, patents) • Role of Oil Producing Communities, level of participations etc.

TARGET AUDIENCE:

Those currently operating or planning to operate in the field of CSR.


COURSE FEES: N150, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

EFFECTIVE NEGOTIATION SKILLS FOR OIL AND GAS INDUSTRY PERSONNEL

Course Description Negotiation skills Course for oil and gas industry: An excellent course that participants really enjoyed whilst undergoing the training. One feel more confident in handling negotiations, it is highly recommended for all professionals as an essential course that cut across both Intermediate level and even some experienced professionals in the oil and gas industry who have need to broaden their experience in the negotiation skills or want to improve existing skills in this area with interactive, oil industry-based examples and scenarios. The course aims to build delegates' confidence by introducing them to a structured approach intended to help them close deals more effectively. The course also outlines the Breakthrough Negotiation Strategy approach for complex negotiations.

Course Objective By the end of this interactive five day course participants will have learned to:

• plan and prepare for negotiations • identify the key steps in a negotiated settlement, completing one before moving on to the next • communicate in a way that secures better results • handle difficult negotiations • negotiate as part of a team • respect cultural differences in intercultural and or international negotiations

Course Outline Negotiation as a process

• What do we mean by negotiation? • Are you a potential negotiator? • Key negotiating steps

Preparing for your negotiation • Five keys to preparation • Knowing your subject, knowing your counterpart, preparing your tactics • An invaluable tool - preparation checklist

Initiating and presentation • The importance of initiation and how to initiate • The importance of presentation after initiation and before bargaining

Bargaining • Developing your bargaining strategy • Effective bargaining techniques • How and when to avoid premature bargaining • How to resolve impasse and deal with conflict • Getting concessions

Closing the deal • How to recognize closing signals • Confirmation and follow-up

Communication and human behaviour in negotiations • Seven steps to effective communication • Verbal and non-verbal communication • Learning how to listen • Dealing with different personalities • How to communicate to influence the other side • Negotiating by phone or email

Team negotiations • How to negotiate in teams

Breakthrough negotiations • What we mean by "breakthrough strategy"

Handling international negotiations

• Recognizing cultural differences • How cultural differences affect negotiations • Preparing for international negotiations

Dealing with conflict • The causes of negotiating conflict • How to assess your own conflict management style • How to handle conflict in negotiations

Target Audience - Who should attend?

This Negotiation skill for the oil and gas industry course is suitable for a wide range of professionals in the oil and gas industry who participate in negotiations, be they commercial or inter-personal.

It is an introductory/intermediate level course aimed at those that intend to acquired experience or improve in the field who need to improve their core abilities.

Course Fee: N250, 000 per participant. 10% discount for delegate between 10 15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

Course Duration: 3 days

MANAGING CHANGE AND CONFLICT RESOLUTION DESCRIPTION COURSE We need change to keep ourselves stimulated and creative. However, stability and routine makes us feel safe. To manage change we need to have the necessary insight and skills to make a difference to the way things happen around us. Examine how you got to be who you are, define your communication resources and investigate your personal beliefs and values. We will look at the limitations we all put on ourselves and how they hold us back from being open to change. You will also recognize that conflict is inevitable, and that it can be healthy when appropriately managed. Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict. Go beyond the theory of dealing with conflict, with practical activities and roleplays that can build skills and confidence, in a safe environment.

COURSE OBJECTIVE • Know and understand the nature of conflict • Understand conflict and its impact on the individual, team and organization • Identify different types of conflict • Describe the stages of conflict • Apply skills on how to recognize and prevent conflict • Knowledge about the different conflict management styles • Understand why change is necessary • Identify reasons which prompt change • Examine the personal and organizational impact of change • Identify the best methods of planning for and managing change • Highlight the impact of a change or implementation on the workplace • Communicating change effectively • Creating ‗buy-in‘ • Understand the importance of working together as a team to implement change and the transition • Help reduce stress levels within teams during change • Understand the consequences for the organization of change, or maintaining the status quo

COURSE CONTENT

Below is an example of the course content. The content can be ‗tailored ‘to meet the exact requirements of the client.

The Nature of Conflict • The causes of conflict – common triggers • The conflict life-cycle: • Emergence • Escalation • Entrapment • Further escalation • Judgment • Aftermath • The Cost of Not Managing Conflict • The Scope of Conflict Management: • Containment • Resolution • Monitoring • The Importance of Conflict Management for All Managers

Conflict Management Styles • Concern for Self vs. Concern for Others (TKI Model) • Competing • Collaborating • Accommodating • Avoiding • Compromising • Constructive vs Destructive • Fight or Flight

Resolving Conflict – The RESOLVE Model

• Review/ rules/ roles • Emotions • Summarize • Outcome • Learning • Value • Engage

Preventing Conflict • Effective Communication and Interpersonal Skills • Influencing skills • Understanding People and Personalities • Adapting Leadership and Management Styles • Understanding Language and How it Triggers Conflict

Change • What Makes Change Necessary? • What Causes Change to Fail? • Benefits of Change and The Consequences of Not Changing • Principles of Change Management • Methods of Planning for Change • Build a Foundation to Support Change • Tools Used when Planning for Change

Influences during Change • Gaining Employee Trust and Confidence During Change • Means of Overcoming Barriers and Difficulties • Leadership Styles During Change • Barriers to Change • Working with Different Personalities During Change • Necessary Infrastructures to Receive and Support Change

Communicating Change • The Importance of Communication • Involving People to Facilitate Effective Change • Communication and Involvement

Barriers to Change • Potential Difficulties During Change • Reactions to the Stages of Change • Lack of Change Information Meetings • No Feedback During Change

Dealing with Resistance to Change • Change Transition and Overcoming Resistance • Why People resist change • Motivating Employees to Accept the Challenges of Change • Dealing with the ‗Grapevine‘ • Preventing Negativity from Becoming Contagious • Conflict that Arise During Change • Effective Strategies to Coach People Through Change

Dealing with Different Situations • Threats; Verbal and Non-Verbal • Sarcasm • Blaming • Manipulation • Dealing with Sudden Changes in Behaviour • Turning Conflict Around • Organizational Conflict • Interpersonal Conflict • Focusing on the Issue and not the Situation • Identifying when to Bring in a Third Party

METHODOLOGY OF TRAINING The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited. Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

• Group discussion • Individual and syndicate activities • Individual and group tasks • Case studies • Role plays • Audio and video evaluation • Action planning • Experiential learning games • Presentations

TARGET Audience: WHO WILL BENEFIT FROM THE COURSE? • Supervisors • Team leaders • Management Professionals • Management Staff

• All Professionals at all levels who want to develop the skills and knowledge required to promote the use and implementation of innovative work practices to effect change and manage changes so there is minimal work place disruption.


Course Fees: N150, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate. Cost fees is also negotiable.

EFFECTIVE SUPPLY CHAIN MANAGEMENT COURSE o Course Description

Rapid global expansion, rising fuel costs, environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs. Organizations can no longer ignore what happens outside their own four walls, making supply chain management a critical skill that is in-demand in the marketplace.

Supply Chain Management requires the effective management of the flow of materials, information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer. To better compete in a global economy, organizations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success.

This Effective Supply Chain Management Course gives you a comprehensive understanding of key concepts like finances, logistics, tracking, monitoring, inventory management and delivery of products and services to build enhanced supply chains. Your organization can improve customer satisfaction, increase efficiencies and reduce costs by improving the management of your supply chain.

Course Objectives

This 3 day Supply Chain Management course helps meet organizational demand by providing you with the key skill sets to understand and implement an effective supply chain solution. You'll gain a better understanding of the finances, logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness, while maximizing customer value and satisfaction. At the end of this course, participants will be able to:

Identify how supply chain management relates to: o Customer satisfaction o Improving performanceo Lowering costs o Product development o Define the terms: o Procurement o Upstream and downstream o Raw material o Forecasting o Carrying costo Inventory o Order generation o Order taking o Order fulfilmento Returns management

Understand the levels of supply chain management and their effects o Strategico Tactical

o Operational

Comprehend the flows of supply chain management and data warehouseso Product flowo Information flow o Finances flow

Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management

Course Outline

Introduction: Workshop Objectives; Action Plans & Evaluation Forms

Why Supply Chain Management: Customer Satisfaction; Improving

Performance; Lowering Costs; Product Development; Case Study

Key Terms: Procurement; Upstream & Downstream Raw Material; Forecasting; Carrying Cost; Case Study

Key Terms II: Inventory; Order Generation; Order Taking; Order Fulfilment;

Returns Management; Case Study

Three Levels of Supply Chain Management: Strategic Level; Tactical Level; Operational Level; Bullwhip Effect; Case Study

Five Stages of Supply Chain Management: Plan; Source; Make; Deliver; Return; Case Study.

The Flows of Supply Chain Management: The Product Flow; the Information Flow; the Finances Flow [Data Warehouses; Case Study

Inventory Management: Levels of Inventory; Just-In-Time Inventory; Keeping

Accurate Records; Inventory Calculator

Case Study

Supply Chain Groups: The Suppliers; the Producers; the Customers; the Customer's Customers; Case Study

Tracking and Monitoring: Dashboard; RFID's; Alert Generation; Stock Keeping

Unit (SKU); Case Study

Supply Chain Event Management: Inventory Alerts; Supplier Alerts;

Bottlenecking; Being Proactive; Case Study

Wrapping Up: Words from the Wise; Lessons Learned

Course Duration: 3 day

Course Fees: N100, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

INTERCULTURAL COMMUNICATION & CONFLICT RESOLUTION Course Description

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions

Course Objective:

Upon completing this course, you will be able to:

1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions

Course Outline

Course Overview and completing the Course Survey.

Dimensions of Intercultural Interactions and Conflict

In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.

Analyze the Dynamics of Intercultural Interactions In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.

Strategies for Success in Intercultural Interactions In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mind-set of success and strategies during the process of interaction.

Course Wrap-up Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.

Course Duration: 3 days Course Fees N60, 000 per participant. 10% discount for delegate between 10 15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

INTRODUCTION TO PURCHASING & PROCUREMENT

Course Description

Help your organization‘s members get to grips with purchasing and procurement and strive towards best practice in purchasing projects with this Introduction to Purchasing & Procurement course.

The two-day Programme is designed to provide members of your organization with a solid overview of the processes related to:

• Developing specifications for goods or services with stakeholders • Setting quality standards and performance criteria at an early stage • Select the best purchasing approach and tools for any given situation • Effectively managing Terms and Conditions as part of purchasing

Negotiations

• Employing simple but effective measures to get the best out of their Suppliers

The workshop will provide your employees with an insight into best practice purchasing principles, as well as understanding of how to apply these to their own role & organization to achieve greater value and performance from supplier

Training Course Content

Pre-course Activity

Employees participating in the training should bring at least one example of a purchasing project or activity that they are currently undertaking, or have undertaken in the past. This can related to the purchasing of goods, services or both

The course can be tailored to your organization and covers the following topics:

Definitions of Purchasing and Procurement

• What we mean by purchasing and procurement What constitutes ‗best practice‘ and why it matters • The difference between goods and services Specifications and Stakeholder Engagement

• What a good specification for goods and services looks like • Essential vs ‗nice to have‘ • The importance of defining quality and performance standards at an early stage • Who needs to develop and contribute to the specification • Important questions to ask when developing a specification

Supplier Selection

• How to research and prepare a list of suppliers • Understanding EU procurement rules • What RFIs, RFQs, RFPs, ITTs, framework agreements and e-auctions are, and how and when to use them • Developing good selection criteria for choosing suppliers An Introduction to Contract Terms and Conditions What is covered

in terms and conditions

• Typical contract terms: force majeure, liquidated damages, express vs implied terms, conditions, warranties etc. • How to ensure that your terms prevail

Supplier Management and Review

• Measuring supplier performance • Preparing and running performance reviews • Using a continuous improvement approach

Bringing it all back home

• Applying ‗best practice‘ purchasing and procurement to your own situation Developing an action plan

Target Audience (Who should attend)

This Introduction to Purchasing & Procurement course is suitable for companies with employees who are new to purchasing and procurement and want to improve their understanding of how to manage purchasing projects and suppliers or existing staff who wish to have a refresher course

Course Duration: 2day

Course Fees: N65, 000 per participant. 10% discount for delegate between 10 15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

LOGISTICS TRAINING COURSE FOR TRANSPORT PROFESSIONALS

Course Description: Logistics and transport are vital functions that effect a company's functioning, its economy and its competitiveness.

Whether delegates work in transport, logistics or any area of the supply chain, training can help you or your employees to refresh and develop skills, improve performance and enhance career opportunities.

This training provides a comprehensive grounding in all aspects of consignments that are transported from one location to the other, and how they fit in to the broader logistics function.

This essential supply chain training places the day-to-day operation of transport logistics within a global strategic framework. It gives an understanding of key transport systems and processes while introducing logistics management tools. All of this is placed in the context of global trade.

Course Objective: At the end of this training: Individuals will have gain practical knowledge of the most up-to-date tools and techniques,

develop skills to improve their job performance and enhance their career prospects.

Course Content Modules include:

• Introducing Trade and Transport Logistics • Supply Chain and fleet management • Local Rules and Regulations and Road Safety Acts. • Organizational Policy and Code of Conducts • Managing Freight Transport, Modes, Rates and Best Practice • Managing the Commercial Aspects of International Trade • Using Customs Tariffs During Export, Transit and Import • Evaluating Legal Aspects and Liabilities • Considering Other Aspects of the Freight Chain

Target Audience – (Who should attend)

This course is suitable for:

• Transportation foreman and Supervisors • Supply chain and logistics professionals • Employees seeking career enhancement • Graduates and new starters in transport logistics • Freight transport users • Suppliers, manufacturers, distributors and retailers • Operators such as freight forwarders and consolidators

Course Duration: 3day

Course Fees: N60, 000 per participant. 10% discount for delegate between 10 15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

MANAGING CHANGE AND CONFLICT RESOLUTION DESCRIPTION COURSE

We need change to keep ourselves stimulated and creative. However, stability and routine makes us feel safe. To manage change we need to have the necessary insight and skills to make a difference to the way things happen around us. Examine how you got to be who you are, define your communication resources and investigate your personal beliefs and values. We will look at the limitations we all put on ourselves and how they hold us back from being open to change.

You will also recognize that conflict is inevitable, and that it can be healthy when appropriately managed. Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict. Go beyond the theory of dealing with conflict, with practical activities and roleplays that can build skills and confidence, in a safe environment.

COURSE OBJECTIVE

How to appropriately manage. Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict. Go beyond the theory of dealing with conflict, with practical activities and role-plays that can build skills and confidence, in a safe environment.

COURSE OBJECTIVE • Know and understand the nature of conflict • Understand conflict and its impact on the individual, team and organization • Identify different types of conflict • Describe the stages of conflict • Apply skills on how to recognize and prevent conflict • Knowledge about the different conflict management styles • Understand why change is necessary • Identify reasons which prompt change • Examine the personal and organizational impact of change • Identify the best methods of planning for and managing change • Highlight the impact of a change or implementation on the workplace • Communicating change effectively • Creating ‗buy-in‘ • Understand the importance of working together as a team to implement change and the transition • Help reduce stress levels within teams during change • Understand the consequences for the organisation of change, or maintaining the status quo

COURSE CONTENT Below is an example of the course content. The content can be ‗tailored‘ to meet the exact requirements of the client.

The Nature of Conflict • The causes of conflict – common triggers • The conflict life-cycle: • Emergence • Escalation • Entrapment • Further escalation • Judgement • Aftermath • The Cost of Not Managing Conflict • The Scope of Conflict Management: • Containment • Resolution • Monitoring • The Importance of Conflict Management for All Managers

Conflict Management Styles • Concern for Self vs. Concern for Others (TKI Model) • Competing • Collaborating • Accommodating • Avoiding • Compromising • Constructive vs Destructive • Fight or Flight

Resolving Conflict – The RESOLVE Model • Review/ rules/ roles • Emotions • Summarise • Outcome • Learning

• Value • Engage

Preventing Conflict • Effective Communication and Interpersonal Skills • Influencing skills • Understanding People and Personalities • Adapting Leadership and Management Styles • Understanding Language and How it Triggers Conflict

Change • What Makes Change Necessary? • What Causes Change to Fail? • Benefits of Change and The Consequences of Not Changing • Principles of Change Management • Methods of Planning for Change • Build a Foundation to Support Change • Tools Used when Planning for Change

Influences during Change • Gaining Employee Trust and Confidence During Change • Means of Overcoming Barriers and Difficulties • Leadership Styles During Change • Barriers to Change • Working with Different Personalities During Change • Necessary Infrastructures to Receive and Support Change

Communicating Change • The Importance of Communication • Involving People to Facilitate Effective Change • Communication and Involvement

Barriers to Change • Potential Difficulties During Change • Reactions to the Stages of Change • Lack of Change Information Meetings • No Feedback During Change

Dealing with Resistance to Change • Change Transition and Overcoming Resistance • Why People resist change • Motivating Employees to Accept the Challenges of Change • Dealing with the ‗Grapevine‘ • Preventing Negativity from Becoming Contagious • Conflict that Arise During Change • Effective Strategies to Coach People Through Change

Dealing with Different Situations • Threats; Verbal and Non-Verbal • Sarcasm • Blaming • Manipulation • Dealing with Sudden Changes in Behaviour • Turning Conflict Around • Organizational Conflict • Interpersonal Conflict • Focusing on the Issue and not the Situation • Identifying when to Bring in a Third Party

METHODOLOGY OF TRAINING

The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

• Group discussion • Individual and syndicate activities • Individual and group tasks • Case studies • Role plays • Audio and video evaluation • Action planning • Experiential learning games • Presentations

TARGET Audience: WHO WILL BENEFIT FROM THE COURSE? • Supervisors • Team leaders • Management Professionals • Management Staff

• All Professionals at all levels who want to develop the skills and knowledge required to promote the use and implementation of innovative work practices to effect change and manage changes so there is minimal work place disruption.


Course Fees: N110, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes: Training materials, training bag, Souvenir and attendance Certificate

SOCIAL RISK PERFORMANCE AND COMMUNITY RELATIONS

Course Description Organizations are facing new challenges in managing social risk in a constantly moving environment. Stakeholder dynamics are often considered from the perspectives of social investment, procurement or public reporting. We propose a 3600 framework. This training is premised on the notion that stakeholder engagement must take into account risks emanating from and presented to society, as well as from a particular form of business. Social risk can be integrated into operational risk and into reporting. It is primarily about anticipation, and designing efficient strategies. This revolves around the correct identification of actors and drivers, a rigorous planning and evaluation system, and careful reporting.

The facilitators ‘experience of management in unstable environments highlights the importance of good analytical tools, the relevance of some International Standards, and the material importance of context-aware management.

This intermediate level course would be ideal for: social responsibility and social performance personnel, community relations managers, community liaison, land acquisition, rehabilitation teams, local procurement, HSSE personnel.

In this practical 3 day training a critical focus on stakeholder engagement for social performance and sustainability is examine. No doubt this is a great avenue and opportunity for organization to benefit from the experience that will be shared during this meeting.

Course Objective: This training aimed at developing special competence area:

Prudent strategies that can offer real opportunities to obtain a ―deep and durable social license to operate‖. By understanding ―social risks‖ and developing prudent strategies, real opportunities can be found to gain a deep and durable social acceptance for operations. At the end of the training participants wll be able to:

• Define priority stakeholders and relevant engagement strategies. • Establish a monitoring and evaluation framework. • Relate the reporting to an operational risk framework or a coherent public communication effort (depending on the preferences

of participants).

Course Outline The three-day training is structured into two broad pillars:

1. Strategic training on the potential risks and opportunities with a focus on engineering and operations, on company conduct, and supply chains.

2. Methodology and implementation of four key tools with easy but powerful implementation: community mapping, human rights impact assessment, intervention design, monitoring & evaluation. The following subject matter will be covered:

• Community profile and expectations management (mapping tools to be proactive) • Engaging through community outreach & project design • Monitoring and Evaluation across the project cycle (exploration, permitting, exploitation, closure) • Risk matrix adapted to unconventional oil and community engagement

Course Fees: N100, 000 per participant. 10% discount for delegate between 10 -15. Note this cost incudes Training materials, training bag, Souvenir and attendance Certificate

STAKEHOLDER ENGAGEMENT MANAGEMENT

Course Description

Stakeholder Engagement Management - A two-day training course in house for your company

This two day workshop provides a contemporary introduction to one of the most important areas in project or general management - managing the stakeholders. Using a balance of modern theory (40%) and interactive learning (60%), this engaging Programme introduces the concept of stakeholders, the complications in managing them and some generally accepted good practices in ensuring that their interests are recognized and managed carefully.

Course Objective Upon successful course completion, delegates will have learnt:

• Major stakeholder management challenges • The different models of stakeholder and relationship analysis • Different stakeholder management techniques • How to influence without authority • How to manage stakeholder conflicts

Course Content

• Self-assessment: stakeholder management competencies • Debrief • Group discussion: major stakeholder management challenges • Group debrief

Analyze Stakeholder Relationships

• Different categories of stakeholder • Salience model (legitimacy, power and urgency) • Influence versus power model (2 x 2 matrix) • Stakeholder relationship visualization methods • Influence diagrams (formal decision analysis technique) • Case study analysis Campbell and "Bailyn's Re-organization" • Production of stakeholder maps by participants • Review of stakeholder maps

Stakeholder Management Techniques

• "Where are they, versus where do we need to be" planning • Impact analysis (people, processes and systems) • Gap management planning (what do we need to do to convince the stakeholders to support us) • Stakeholder communication planning techniques • Role play: "The programme manager, the work package owners and the production director" • Intensive debrief, including video replays

Influencing Outcomes

• The "Z-model" for examining issues and building trust (Martin and Golatz) • Influencing without authority (Cohen and Bradford process) • The application of negotiating techniques in stakeholder management • Distributive and integrative negotiation techniques

• "The Two Dollar Game": demonstrate potential traps of negotiation with stakeholders • Principled negotiating techniques (Harvard technique)

Managing Conflicts

• Sources of stakeholder conflict through the lifecycle • Three contrasting attitudes to conflict at work • The Thomas Kilman conflict model • "Dealing with Conflict" video presentation • "The Cancelled Holidays Incident" • Main group debrief

Please note: There are several exercises throughout this workshop where participants can apply all the principles learned.

Video cameras are used to record role plays for debriefing purposes

Target Audience:

This workshop will benefit functional and line managers from all industry sectors, project and Programme managers, business analysts and anyone dealing with stakeholders regularly. • Major stakeholder management challenges • The different models of stakeholder and relationship analysis • Different stakeholder management techniques • How to influence without authority • How to manage stakeholder conflicts


Course Fees: N100, 000 per participant. 10% discount for delegate between 10 -15. Note this cost includes Training materials, training bag, Souvenir and attendance Certificate

HELICOPTER LANDING OFFICER TRAINING

Course Description:This course is designed to meet the initial training requirements, including emergency response, for offshore helicopter landing officers. Successful completion of the course will demonstrate the achievement of a level of competence enabling the delegate to work as an HLO offshore, under the supervision of a competent HLO for further installation specific training and development.

This Course is aimed at delegates who have previous experience as Helideck Assistants offshore or similar experience offshore.

Course Objectives:This course is designed for personnel working offshore who are responsible for the duties of Helicopter Landing Officer. The requirement for these competencies is determined by the Offshore Petroleum (Safety) Regulations. Guidelines for establishment and use of helicopter landing sites and International. Upon successful completion trainees will be issued with a Certificate of Training and Assessment in Helicopter Landing Officer.

Course Outline:Section 1

1-GENERAL HELICOPTER OPERATION

2-HELICOPTER EQUIPMENT

3-PILOT EXPERIENCE

Section 2

1-OFFSHORE HELICOPTER LIMITATION

2-UNDERSTANDING WEATHER

3-DENSITY ALTITUDE

4-WIND VELOCITY

5-PITCH, ROLL AND HEAVE

SECTION 3

1-HLO DUTIES AND RESONSIBILITIES

2-DAILY DUTIES

3-HELIDECK TEAM

4-REFUELING TEAM

5-FIREFIGHTING TEAM

6-RADIO OPERATOR

SECTION 4

1-HELICOPTER BRIEFINGS

2-VIDEO BRIEFINGS

3-VERBAL BRIEFINGS

SECTION 5

1- FLIGHT FOLLOWING AND SAR

2- UNDERSTANDING MAYDAY AND PAN CALLS

3- EMERGENCY CALLS

4- VISUAL SIGNALS

SECTION 6

1-COMMUNICATION AND SIGNALS

2-RADIO CALLS

SECTION 7:

Starting Engine

SECTION 8

1-MANIFESTS AND LOADING

2-MANIFEST REQUIREMENTS

3-PASSENGER LOADING

4-FREIGHT LOADING

SECTION 9

1-DANGEROUS GOODS

2-DG CLASSES AND DIVISION

SECTION 10

1-HELIDECK INSPECTIONS

2-HELIDECK EQUIPMENT

3-EMERGENCY EQUIPMENT

4-FIRE FIGHTING EQUIPMENT

SECTION 11

ROUTINE HELIDECK PROCEDURES

HLO CHECKLISTS

OPERATIONAL HELIDECK CHECKS

Target Audience:

For offshore helicopter operations and general safety


BOSIET

Course Description:

This course is designed to provide delegates with a basic knowledge of safety and emergency response procedures for working in the sector of Sea.

Course Objectives:

Delegates will gain a basic level of understanding and awareness of the hazards encountered when working on offshore installations, as well as the safety regime and safety management systems in place to control and mitigate those hazards.

Course Outline:

Basic safety induction

Compressed Air Emergency Breathing Systems (CA-EBS)

Firefighting and self-rescue

Helicopter safety and escape

Sea survival

Survival first aid

Target Audience:

All personnel employed on an offshore installation


WELDING & CUTTING

Course Description:

This course introduces the student to the fundamentals of Welding. It provides the student with opportunities for hands-on training in shielded metal arc welding (SMAW), gas tungsten arc welding (TIG), gas metal arc welding (MIG) and oxyfuel gas welding. The student will also be instructed in the safe use of a plasma cutter, oxyacetalene cutting torch and various saws and grinders. The student will receive training in welding and machine shop safety practices.

Course Objectives:

At the end of this course the participants will learn the three general methods by which a weld is achieved. Participants will learn the physics of various welding and cutting processes and how to apply them in manufacturing maintenance projects.

Course Outline:

Introduction to welding and cutting processes, and the physics of welding Safety in the welding shop Oxyfuel gas welding equipment and supplies, including assembly and adjustment Oxyfuel gas welding positions: flat, horizontal, vertical, and overhead positions Shielded metal arc welding equipment and supplies, including assembly and adjustment Shielded metal arc welding positions: flat, horizontal, vertical and overhead positions Gas metal arc welding equipment and supplies, including assembly and adjustment Gas metal arc welding positions: flat, horizontal, vertical and overhead positions

Gas tungsten arc welding equipment and supplies, including assembly and adjustment Gas tungsten arc welding positions: flat horizontal, vertical and overhead positions Resistance welding equipment and procedures Special welding and cutting processes Welding symbols Inspecting and testing of welds

Target Audience:

This course is designed for anyone involved in welding and cutting


CRANE OPERATIONS & SLING INSPECTION

Course Description:Overhead crane operator training course will help you meet OSHA and ASME B30.2 requirements for training. Seasoned and Novice crane operators alike benefit from the information concerning basic crane construction, rigging, crane controls, load swing and pre-operational inspections.

Course Objectives:At the end of the training the participants will be able to identify:

Types of crane and identify their design and application differences. Perform all required safety preventive maintenance on the crane. Perform a safe disassemble, inspection, repair, adjustments, lubrication and reassembly of crane. Describe a safe crane maintenance updates and how they affect the installation, operation and maintenance of

the crane. Perform a safe troubleshooting of both mechanical and electrical problem on malfunctioning crane. Become confident in carrying out difficult tasks.

Course Outline:

Introduction & Safety Safety Devices Recommended Operator Procedures Communications Safe Operating Practices Hands-on training and demonstrations

Target Audience: Targeting safety, productivity, and reducing operator fatigue. This course includes classroom and hands-on training for bucket crane and grapple crane operators. On-site only.


EVACUATION EQUIPMENT AND SURVIVAL AT SEA

Course Description:

This course is focusing on the duty and responsibilities of an Evacuation. Trainees also will be taught about sea training; and personnel in emergency response in evacuation equipment and survival at sea.

Course Objectives:

The goal of this Traveling by Boat and Survival at Sea training is to provide participants with a thorough understanding of the risk involve while travelling by boat and increase the skills of offshore personnel in emergency response, personal and collective survival at sea. At the end of this training, each participant should be able to:

Use life-saving equipment offshore. Practice the seven steps to survival. Make and interprets distress alert. Use emergency signals offshore Efficiently fight against Hypothermia. Fully implement evacuation procedures. Extend his/her lifetime in deep sea. Fight efficiently against fire outbreaks. Perform first aid where possible.

Course Outline:

BASIC SAFETY KNOWLEDGE AND PRACTICE

Probability of accidents, preparation for boarding, dressing, medication, PPE, Risk at sea

EVACUATION TECHNIQUES PROCEDURES

Alert organization, evacuation organization, evacuation procedures, jumping in the water procedures, using the ladder/net, boarding the life raft, surviving in water.

LIFE SAVING EQUIPMENTS

The EPIRB, SART, and RADIO, lifesaving crafts and their contents

Embarkation procedures and safety devices.

SURVIVING AT SEA

The Seven Steps to survival, fighting against Hypothermia, emergency Signals and pyrotechnics, man overboard, alert and rescue.

BASIC FIRST AID KNOWLEDGE AND PRACTICE

Respiratory system, rescue breathing procedures, circulatory system, cardio-pulmonary resuscitation procedures

Target Audience:

This Traveling by Boat and Survival at Sea training is suitable for Seamen, Safety officers, all offshore workers or anyone travelling by sea as an employee for work purposes.

Course Duration: 2 Day

TRAINING CALENDER FOR 2018

1

HEALTH, SAFETY & ENVIRONMENT TRAINING PROGRAMS DUR (DYS)

VENUE JAN-MAR APR-JUN JUL-SEP OCT-DEC COURSE FEE

Fire Safety Awareness:-Basic and Advance Fire Fighting Training Course 5 Lagos 12-16 FEB

Safety Communication 2 Lagos 02-03 APRIncident Investigation 2 Lagos 04-05 JUN

Permit to Work Systems 2 Lagos 30-31 MAR

Risk Assessment & Auditing 3 Lagos 02-04 APROccupational Health Safety & Environment 3 Lagos 10-12 OCTRoot Course Analysis (RCA) 3 Lagos 08-09 JUNHandling, Storage and Transportation of Hazardous Materials 2 Lagos 12-13 JUNEnvironmental Social & Health Impact Assessment 5 Lagos 10-14 JULOil Pollution Control & Protection (Negotiation Lagos

MOYO KONSULT LIMITED

Moyo Konsult Limited is an integrated firm that responds to Environmental Management, Renewable Energy and Human Resources Operations. We help other people to excel by taking them from where they are to where they ought to be. Performance is the benchmark that moves an industry forward. Without

performance, guidelines will be misinterpreted, and the result will be a low productivity. At Moyo Konsult Ltd, we Add Values to Service Delivery…

with Clients)EIAs, Baseline Study (Per Project Requirement) LagosEnvironmental Assessment & Auditing 2 Lagos 18-19 MAYToxicology and Toxicity & Management 2 Lagos 19-20 OCT

Effective Rigging, Slinging and Lifting Operations 2 Lagos 08-09 MAR 24-25 AUG

EIA Legal Policy & Institutional Frame Work 3 Lagos 19-21 JUL 05-07 DEC

General Health, Safety & Environment 5 Lagos 12-16 FEB

Advanced HSE Course 5 Lagos 17-21 JUL

Industrial First Aid and Cpr 5 Lagos 08-09 MAR

Basic FirstAid 2 Lagos 07-08 SEP

Basic Life Support 2 Lagos 03-04 APR

Advanced First Aid and Cpr 4 Lagos 11-14 JUN

Advanced Fire Fighting 5 Lagos 15-19 MAY

Basic Fire Fighting 2 Lagos 04-05 MAY

Fire Prevention and Protection 3 Lagos 05-07 MAR

HSE Welding Course 3 Lagos 22-24 SEP

MOYO & Inst. of Safety Professional of Nigeria (ISPON)HEALTH, SAFETY & ENVIRONMENT TRAINING PROGRAMS AT

MOYO KONSULT LTD LEKKI TRAINING CENTRE

Environmental and Waste Management 3 Lagos 01-03 NOV

Unsafe Act Auditing Course 2 Lagos 27-28 APR

Occupational Health and Hygiene 4 Lagos 14-17 MAR

Marine Safety Course 3 Lagos 29-31 MAR

Food Handling and Hygiene 2 Lagos 02-03 APR

Transportation and Safety management 2 Lagos 01-02 MAY

Scaffold Safety 2 Lagos 30-31 MAY

Crane Operator Safety Course 2 Lagos

Riggers Safety Course 2 Lagos 30-31 JAN

Rig Safety Course 5 Lagos 06-10 FEB

Industrial Security Awareness 2 Lagos 05-06 JUL

Security in Specialized Industry 4 Lagos 02-05 DEC

Advance Investigation Management 1 Lagos 09 FEB

Defensive Driving Course 2 Lagos 26-27 APR

Gas Testing/Breathing Apparatus 2 Lagos 10-11 MAY

Accident Investigation & Reporting 2 Lagos 26-27 AUG

Occupational Health Risk Management 4 Lagos 12-15 AUG

Hazard and Effects Management Process 2 Lagos 11-12 SEP

Survival Swimming Training 10 Lagos 01-11 MAY

Safe Handling of Chemical (Shoc) 2 Lagos 07-08 FEB

Construction Safety 2 Lagos 08-09 SEP

Food Handling Course for Supervisor 1 Lagos 09 FEB

Advanced Fire Watch 5 Lagos 05-09 MAR

Forklift Course with Practicals 2 Lagos 01-02 APR

Helicopter Underwater Escape Training 1 Lagos 02 APR

Supervising HSE 2 Lagos 07-08 DEC

HSE Audit Course 5 Lagos 06-10 NOV

Environmental Management System 3 Lagos

Emergency Response Management Course 3 Lagos 07-09 MAY

Environmental Audit Course 4 Lagos

Advanced Fraud Detection & Prevention 4 Lagos 11-14 JUN

Radiation Safety 2 Lagos

Nebosh Igc 10 Lagos 16-26 JUL

Lead Auditors Ohsas 18001:2007 5 Lagos 09-13 JUL

HSE Competence Level 1 (Basic) 2 Lagos

HSE Competence Level 2 (Appreciation) 3 Lagos 26-28 APR

HSE Competence Level 3 (Supervision) 4 Lagos 21-24 MAR

2

Overview (Frame Work) for Energy Management 1 Lagos 01 MAR

Energy Management and Maintenance for Industrial and Commercial Buildings 3 Lagos 10-12 AUG

Energy Audit for Engineering and Administrative Personnel 2 Lagos 22-24 MAR

Maintenance Management & Managing energy use in buildings 2 Lagos 07-08 SEP

Commercial Energy Auditor Training 2 Lagos 23-24 FEB

3 SOLAR ENERGY SYSTEM:INSTALLATION & MAINTENANCE PROGRAMSEnergy Principles, Performance of Solar PV Modules 5 Lagos 27-31 MAR

Solar PV System Wiring, Installation and Applications

Design of Stand-alone PV systems, e.g. Streetlights, 2 Lagos 13-14 FEB

MOYO ENERGY ACADEMYENERGY MANAGEMENT TRAINING PROGRAMS

Water Pumps, Homes

Solar Energy Training for Technicians and Engineers 3 Lagos 22-24 FEB

4 MECHANICAL / UTILITIES TRAINING PROGRAMInstallation, Operation and Maintenance of Diesel Engines

4 Lagos 24-27 APR16-19 MAY

19-22 OCT

Installation, Operation and Maintenance of refrigeration and air conditioning systems

4 Lagos 13-15 SEP

Rotating Equipment optimization and reliability 4 Lagos 18-21 JUN

Pumps, Compressors and Valve Maintenance4 Lagos 14-17 MAR 05-08 OCT

10-13 DEC 5 ELECTRICAL / POWER PROGRAMS

Electricity & Electrical Systems: Installation & Supply in Buildings

2 Lagos 14-15 JUN 21-24 NOV

Over-Current/Short Circuit, Earth Leakage &Earthing/Lightning Protection

4 Lagos 07-10 APR 08-11 SEP

Electrical Power System Generation, Transmission andDistribution

4 Lagos 09-12 MAR 17-20 AUG

IEE Regulations For Electrical Personnel4 Lagos 19-20 FEB

01-03 MAR13-16 JUL 07-10 NOV

Inspection and Maintenance of Electrical Installationsand Fittings

2 Lagos 19-20 FEB

Effective Trouble Shooting and Repairs of Electrical and Mechanical Equipment and Systems (Failure analysis of System breakdown)

3 Lagos15-17 SEP

Industrial Electrical Trouble shooting using simulation software

3 Lagos21-23 APR 12-14 JUL 19-21 OCT

Industrial Electrical Maintenance and Management

4 Lagos23-26 MAY 24-27 OCT

Electrical Cabinet & Transformers course (Local) 5 Lagos 6-10 MAR

Electrical Tools , Meters and their Applications 3 Lagos 21-23 JUN 08-10 NOV

Power System Protection and Maintenance 4 Lagos 25-28 JUL 07-10 NOV

Effective Operation and Maintenance of Electric Motors 3 Lagos 09-11 AUG

6 INSTRUMENTATION AND CONTROL TRAINING PROGRAM

Basic Instrumentation and Control (Regulation) 4Lagos/ On site 10-13 MAY 10-13 OCT

Maintenance of Process Instrument 3 Lagos26-28 APR 20-22 SEP

Equipment for Calibration of Process Instrument 3 Lagos 26-28 JUL 01-03 NOV

HMI and SCADA Simulators 3Lagos/ On site 02-04 AUG 13-15 DEC

7 INDUSTRIAL AUTOMATION SYSTEM

Pneumatic Automation System 4Lagos/ On site 07-10 MAR 25-28 JUL 07-10 NOV

Electropneumatic 3Lagos/ On site

21-23 JUN 01-03 NOV

Sensor Technology 4Lagos/ On site

16-19 AUG

PLC (Basic and Advanced) 4Lagos/ On site

23-26 MAY 24-27 OCT

Variable Speed Drive (VSD) for Instrumentation and Control Systems

4 Lagos 13-16 JUN 21-24 NOV

Industrial Electronic 4Lagos/ On site

05-08 APR 06-08 SEP

Hydraulic (Principles and Operation of Hydraulic Control

3 Lagos/ On 02-04 MAR

Components) site 12-14 JUL 01-03 NOV

8 OIL & GAS OPERATIONS/MAINTENANCE TRAINING PROGRAMS

O & M (Operations/ Maintenance) Training3 Lagos/ On sit 20-22 JUN

Production Safety System Training Program 5 Lagos 10-14 MAR

Facilities Engineering Training Program5 Lagos 26-30 JUN

Instrumentation & Process Control5 Lagos 24-28 APR

EP – Societal Engineering Basics (11930) 5 Lagos 16-20 FEB

Delta V Implementation 15 Lagos 03-07 APR

FPSO Terminal Operations 5 Lagos 17-21 JUL

Metering in Oil & Gas5 Lagos 02-06 JUL

Operations & Maintenance Training Program5 Lagos 11-15 JUN

Sub-Surface Training Program5 Lagos 20-24 MAR

Safe Operations of Installation (Safety of Production Facilities)

5 25-29 JUN

Process Isolation E-Learning5 Lagos 05-09 MAR

Gas Treatment & Injection5 Lagos 25-29 SEP

OCWR – OVERALL Control of Wells & Raiser5 Lagos 06-10 NOV

Oil & Gas Processing, Plant Design & Operations (Local)

5 Lagos 14-18 AUG

Oil Spill Clearance5 Lagos 02-06 DEC

Basic Drilling Technology 5 Lagos 13-17 MAR

Safety Engineering 5 Lagos

Oil Spill Management5 Lagos 25-29 SEP

Performing offshore facility audits & EIAs 2Lagos/ On site

02-03 APR24-26 MAY

18-20 OCT

Managing site investigations, Conducting bio-remediation work

2Lagos/ On site 06-07 FEB 19-21 APR 12-15 SEP

9 ENGINEERING RESEARCH DEVELOPMENT TRAINING PROGRAMS

Vendor Training and Recommended FAT 3Lagos/ On site

10-12 MAY

Product liability, Personal Injury, Patent/Copyrightdefence support

3Lagos/ On site

19-21 APR

New Product concepts and Intellectual Propertydevelopment

3Lagos/ On site

15-17 MAR

Comprehensive technical reviews for business planning

3Lagos/ On site 17-19 FEB

10 PROJECT MANAGEMENT TRAINING PROGRAMSComprehensive Project Management 5 Lagos 13-17 MAR 08-11 AUG

Project Management using Microsoft Project 5 Lagos 09-13 APR

Project Management using Oracle Primavera 4 Lagos 02-05 MAY

Essential Project Management 3 Lagos 05-07 JUN

Strategic Risk Management and Cost Control 3 Lagos 26-28 JUL

Lean Sigma (White, Green Belt and LeadershipChampion) on Special Requests / Rates

2 Lagos 08-09 MAR 15-16 JUN

11 EXECUTIVE MANAGEMENT PROGRAMMES

Handling Executive Thinking and Technical ReportWriting

2 Lagos 01-03 MAR 02-04 AUG

Nurturing Effective Business Habits and Time Management 3 Lagos 06-08 JUN 08-10 NOV

Dynamic Leadership Challenge Workshop 5 Lagos 12-16 FEB 16-20 MAY 03-07 SEP

Business Communication, Facilitation and ContractNegotiation

3 Lagos 24-25 FEB 05-07 JUL 04-06 OCT

Leader Assimilation , Delegation and Empowerment 2 Lagos 02-03 MAR 12-14 JUL 12-13 OCT

Expatriate Preparation; Cultural SensitizationInternational Effectiveness and Developing a Global Workforce

5Lagos/ On site

08-12 MAY 09-13 OCT

Strategic Business Risk Management 3 Lagos 05-07 JUL

12 MANAGEMENT TRAINING PROGRAMME (2)Basic Supervisory Skills (Technical and Soft Skills) 3 Lagos 17-19 FEB 15-17 NOV

Advanced Management for Middle and Senior LevelManager

4 Lagos 15-18 FEB10-13 OCT

Capacity Building ; Integrated Executive Leadership and Performance

4 Lagos 01-04 FEB 11-14 APR 12-15 DEC

MOYO & EXECUTIVE DEVELOPMENT & PROFESSIONAL SERVICES USA

How to Measure, Understand and Improve Customer Experience

4 Lagos 09-11 FEB 06-08 DEC

Management of Change 2 Lagos 01-02 FEB 10-11 JUL 15-16 NOV

Law of Contracts and How to negotiate a successful Contract

3 Lagos 16-18 FEB 04-06 OCT

Team Building for Groups and Departments 3 Lagos 01-04 FEB 07-09 JUN 05-07 DEC

Advanced MS Excel Suit 3 Lagos 09-11 FEB 12-14 SEP

Effective Inventory, Control and Management 3 Lagos 01-04 FEB 02-04 MAY 15-17 NOV

13 HUMAN RESOURCES TRAINING PROGRAMS

Competency Models & Communication Audit for HR Personnel

2 Lagos

12-13 FEB

08-10 MAR

05-07 APR 06-08 SEP 25-27 OCT

Leadership Development for HR Professional3 Lagos 03-05 JUL

Mastering Huma Resources Management2 Lagos 09-10 MAR

HR Tooling & Customize Excel Training for Personnel

2 Lagos 04-05 JUL

Performance Management & Effective feedback system 2 Lagos 16-17 FEB

07-09 JUN 15-17 NOV

Pre-Retirement Workshop (Cost , Venue and RateNegotiated with Client)

5 Lagos 05-09 JUN

14 CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMMES

Galvanizing the front desk & Sustainable DrivenCustomer Service for Secretaries and Receptionists

2Lagos/ On site 09-10 MAR 16-17 AUG

Customer Lifecycle Management & CRM ProjectManagement

2Lagos/ On site

Effective Customer Service 2Lagos/ On site

05-07 JUL

15 HOTEL AND CATERING MANAGEMENT TRAINING PROGRAMSOperation and Maintenance of Catering Equipment 2

Lagos/ On site 18-19 MAY 12-13 OCT

Food Handling Techniques 2Lagos/ On site 21-22 MAR 02-03 AUG

Basic Hygiene and Food Safety 2Lagos/ On site 07-08 FEB

16 CORPORATE STRATEGY AND FINANCE TRAINING PROGRAMSContributing Effectively to Strategic Planning 2 Lagos 04-05 FEB 10-12 MAY 04-05 SEP 18-20 OCT

Operational management in Budget Use & BusinessStrategy Forecast

2 Lagos 11-15 JUL

Lean 6 Sigma methods to improve performance &reduce costs

2 Lagos 15-16 FEB 20-21 JUN

17 IMPORT & EXPORT TRAINING PROGRAMSThe importing and exporting process, Payment Terms &Letter of Credit

3 Lagos 21-23 FEB

Import and Export Terminology & Requirement 2 Lagos 16-17 MAR

International Trade Terminology, Shipping Methods 2 Lagos 28-29 APR

MOYO & IDC OF MALAYSIA

18 RIGGING AND SLINGING TRAININGMethod statement for Rigging & Lifting Operation Courses and Training Subject to Clients Request and Quarterly Advertisement

Basic Rigging Operations Courses and Training Subject to Clients Request and Quarterly Advertisement

Ship crane operators Training Courses and Training Subject to Clients Request and Quarterly Advertisement

API 570 – Process Piping Inspector Certification

Courses and Training Subject to Clients Request and Quarterly Advertisement

Lifting equipment inspection Courses and Training Subject to Clients Request and Quarterly Advertisement

19 OTHER AVAILABLE PROGRAMSWaste Management Courses and Training Subject to Clients Request and Quarterly Advertisement

Project Management for Government Institution & Agencies


Reliability Centred Management (RCM) Courses and Training Subject to Clients Request and Quarterly Advertisement

First Aid Course for Ambulance Drivers Courses and Training Subject to Clients Request and Quarterly Advertisement

Defensive Driving Course for Drivers Courses and Training Subject to Clients Request and Quarterly Advertisement

Security Awareness Courses and Training Subject to Clients Request and Quarterly Advertisement

Intermediate Level Security Specialist Skill Development


Executive Supervision & Strategic Planning For Security Training (Supervisors/Managers)


Security Intelligent & Team Building Training Courses and Training Subject to Clients Request and Quarterly Advertisement

Inventory Management & Stock Control Course Courses and Training Subject to Clients Request and Quarterly Advertisement

Successful Warehouse Management Courses and Training Subject to Clients Request and Quarterly Advertisement

Plant Design Management System (PDMS) Courses and Training Subject to Clients Request and Quarterly Advertisement

Microsoft Windows Server 2016 and Virtualization Courses and Training Subject to Clients Request and Quarterly Advertisement

Training for Aviation Personnel (Effective Customer Services, Third Party Contract Management, Flight Management and Scheduling. Maintenance Management Scheduling, Pilot Refresher Training)


Training in Marine Courses and Training Subject to Clients Request and Quarterly Advertisement

Supply Chain Management Training (Contract Negotiation, Category Management etc.)


Safety & Environmental Management on Site - 5005


Sustainable Community Engagement Strategy Courses and Training Subject to Clients Request and Quarterly Advertisement

Intercultural Communication & Conflict Resolution


The Principle of Stakeholder Management Courses and Training Subject to Clients Request and Quarterly Advertisement

Negotiation and Conflict Resolution Courses and Training Subject to Clients Request and Quarterly Advertisement

Confliction Resolution Skills Courses and Training Subject to Clients Request and Quarterly Advertisement

Conflict Management in Oil & Gas Producing Community


Social Performance and Community Relations Courses and Training Subject to Clients Request and Quarterly Advertisement

Sustainable Development in Mineral and Oil Exploration Community – Economics, Social and


EnvironmentPractical tool for Sustainable Relationship for community stakeholders


Environmental and Social Conflict Resolution in Oil & Mineral Resources communities


Conflict Managing in a hostile and Confrontational Communities.


Effective Presentation of Corporate Social Responsibility to Oil Producing Communities


Please note: Dates are subject to changes For In-House courses. For specific target groups, the resource personnel will contact you in advance to discuss the course program in more detail in order to tailor it specifically for your organization.

TRAINING CALENDAR 2018 - moyokonsult.commoyokonsult.com/training_calendar_2018.pdf · Axial and...

Documents

Transcript of TRAINING CALENDAR 2018 - moyokonsult.commoyokonsult.com/training_calendar_2018.pdf · Axial and...