Training Brochure 2012

8/22/2019 Training Brochure 2012

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Flight Operations Training Services

Regardless of the nature

of your business, trainingshould be considered as

a rational investment.


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Our mission

Our aim is to promote the training and learning culture within Flight Operations and to

show our commitment in delivering quality training solutions to the Air Transport

Industry.

Our offering.

SITA Flight Operations Training Services provides a wide range of Flight Operations

related training courses, all our courses are carefully researched and prepared to

ensure that we provide participants with comprehensive and valuable training. Our

course programmes are reviewed and updated on a regular basis to present

participants with the latest information in the subject taught. Our courses are based

on presentations, workshops and case studies from SITA flight operations specialists

and also industry experts.

Our training coverage

We also offer a wide range of courses to complement and support our full suite of

Flight Operations products and services. Our course programmes have been

designed to meet the current training needs of personnel within the specialised area

of Flight Operations. We now offer a variety of product certification courses that

provide participants with in-depth explanations of all the features of the SITA Flight

Operations applications.

In order to make training more affordable, we have negotiated also special rates with

hotels in the vicinity of our training facility in London.

AirlineOperations

FlightSafety

AircraftPerformance

FlightDispatch

CrewControl

FlightPlanningOperations

Control

LoadControl

Navigation


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Customised training

We understand that every customer has different training requirements and we would

be happy to develop a specific course adapted to your needs. Courses are taught in

English or Russian languages.

Our training location

SITA Flight Operations Training Services1 London Gate252 - 254 Blyth RoadHayesMiddlesexUB3 1BW

United KingdomTel: +44 (0)208 756 8192Fax: +44 (0)208 756 8151

Our courses are scheduled at our training facility at the above address, we are

located within easy reach from London Heathrow Airport, however we can also

provide regional or onsite training.

To book

This brochure contains information about the courses we offer, if you would likeinformation about our course schedule or to book, please email us at:[email protected]


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Our contact details

SITA Flight Operations Training Services1 London Gate252 - 254 Blyth RoadHayes

MiddlesexUB3 1BWUnited Kingdom

Tel: +44 (0)208 756 8192Fax: +44 (0)208 756 8151Sitatex: QIFT1XSE-mail: [email protected]


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Flight Planning Course

Course Details

Course duration 5 days

Course Objectives

This course has been designed to provide participants with the necessary flightplanning guidance and to support them in generating the relevant flight briefinginformation. Participants will be introduced to flight plan preparation and also surfaceweather and NOTAM information.

Course Content

Following are the main topics that will be covered during the course:

Overview of SITA flight briefing tool / Latest enhancements Keywords presentation

Surface weather and NOTAM workshop AGA Workshop

Navigation data presentation Navigation data workshop

Aircraft performance presentation

Aircraft performance workshop Flight planning workshop / Filing ATC flight plan

Troubleshooting procedures Assessment

Who should attend

This course is aimed at Flight Dispatch and Operations Officers who need to developtheir flight planning knowledge using the SITA Flight Planning applications. Theparticipants should have already attended a SITA Flight Operations ProductCertification Course. We will also consider participants who have a good level ofunderstanding of the SITA Flight Planning Applications.

Below are some of the comments received from participants who have attended this

course:

"The explanation of Flight Planning keywords will help me on my day to day

flight planning"

"The aircraft performance session in fuel Tankering and ETOPS planning was

very helpful for me"

"The exercises and workshops gave me hands on practice and exposure to

flight planning"


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Aircraft Performance Course

Course Details


Course Objectives

This course has been designed to provide experienced flight dispatch and aircraftperformance staff with a comprehensive understanding of aircraft performance withmain focus on limitations. The course will be based on various aspects ofperformance limitations that affect flight operations at pre- planning stage and also in-flight.

Course Content


Aircraft principles

Aircraft operating limitations Weights & Performance Take off / Landing

Flight Planning Fuel policy Fuel tankering

Planning minimums Maximum weights check calculation

Payload calculation / range Effect of weather Flight level selection

Scheduled performance Manual take off calculation Take off calculation applications

In-flight performance Aircraft load planning One engine inoperative Driftdown

Re-analysis Course assessment

Who should attend

This course is aimed at experienced flight dispatch and aircraft performance staffswho want to strengthen their knowledge of aircraft performance and its limitations. Itis highly recommended that participants attending this course to have a goodunderstanding of flight operations and dispatch.


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Airline Operations Course

Course Details


Course Objectives

The Airline Operations Course has been designed to provide participants with a goodunderstanding of the activities within an airline operations environment and todevelop their multi-modal skills required, and the confidence to act decisively inproblematic situations. This course will strengthen the participants ability in runningtheir airlines operations department smoothly and efficiently, while taking intoconsiderations operational policies to ensure safety. This course will explain theimportance of commercial and technical awareness within flight operations and itsimpact in the day to day operations. The course will also highlight the on going

development in flight operations activities with new set up such as OperationsControl Centres (OCCs) and Integrated Operations Control Centres (IOCCs).

Course Content


Overview of an airlines flight operations

Principles of flight Aviation law

Communications

Operations planning Airline operations control

Crew rostering Weight and balance Aerodrome facilities Aviation meteorology

Route planning (Navigation)

Flight planning Course assessment

Who should attend

This course is intended to help refresh current operations and dispatch officers withthe latest developments within flight operations and also to familiarise with theregulations imposed by the various authorities. It will also be very valuable for thoseparticipants who have a basic aviation background or have worked in other areas ofthe aviation industry and would like to start a career in the flight operations anddispatch department.

Below are some of the comments received from participants attending this course:

"This course just couldnt be any better Very knowledgeable instructors

"A strong and very well presented course which provides a good

understanding of flight operations"


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Cost Saving and Safety Course

Course Details


Course Objectives

This course has been designed to offer necessary guidance to Flight OperationsManagers and other senior staffs within Flight Operations to analyze the advancecost saving and safety features of SITA Flight Briefing products. This course willhighlight cost saving opportunities and raise safety awareness which are both criticalelements to promote a safe and efficient Flight Operations. It covers costoptimisation scenarios in areas such as aircraft performance, communications andproduct usage.

Course Content


Flight safety overview Flight planning safety Ensure the correct use of parameters Flight plan data accuracy Flight operations commercial awareness SITA flight briefing products assessment workshops

Least costs flight planning How timely planning can be cost beneficial Importance of performance monitoring

Communications cost reduction

Optimum tankering and fuel uplift Implementation of new procedures

Who should attend

This course is aimed at Flight Operations Managers and other senior flight operationspersonnel who are responsible for day to day administration of the Flight Operationsdepartment.


course:

"Good ideas that can be implemented in our Company operational

procedures"

"The workshops opened very good debates from all the airlines and we also

learned from each other"

"A good course which opened our eyes to important issues"


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Crew Rostering Course

Course Details


Course Objectives

This course has been designed to provide flight operations staff with thefundamentals of crew rostering and planning. Most airlines have different crewrostering policies, with most of them working on fairly similar ground rules to reflectthe safety concerns based on the importance of adequate crew rest. This course willprovide an overview of the United Kingdom Civil Aviation Publication (CAP) 371 andalso best practices within crew rostering and planning.

Course Content


What is rostering and why do we need it

Who makes the rules What does the rules mean What are the functions of the rules

Introduction to Flight Time Limitations (FTLs) Planning and interaction

Rostering workshop Roster planning

Rolling Rosters Hotac and Travel Crew and training records

Rostering workshop

The causes of disruptions Disruptions to rosters

Who should attend

This course is aimed at flight operations staffs who want to learn about the basics ofcrew rostering and planning. The course is also very beneficial for experienced flightoperations and crew rostering officers who have never received formal training increw rostering and planning activities.

Below are some of the comments received from participants attending this course:

"Safety issues on Crews was a very interesting topic"

"This is the first crew rostering course I have been able to find and attend, it

has been very valuable"


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Flight Crew Briefing Course

Course Details


Course Objectives

This course has been designed to provide flight operations and dispatch officers thenecessary skills and confidence to brief flight crew on weather, NOTAMs and flightplan prior to take off. The course will also help flight dispatchers to plan their flightsin an organised discipline to ensure the correct procedures are being followed whileplanning flights. The course will also highlight the importance of accurate and in-depth clear crew briefing to ensure flight crew are fully aware of the factors that may

affect their flights.

Course Content


Overview of flight dispatch procedures Weather debrief workshops

METARs / TAFs / Significant weather NOTAMs debrief workshops

Flight plan preparation Flight plan formats

1. Fuel block summary2. Flight plan log3. ATC flight plan4. Non-standard procedures

Flight crew briefing scenarios Remote briefing Flight crew briefing assessment

Who should attend

This course is aimed at flight operations and dispatch officers who need to developtheir flight crew briefing skills and confidence. Participants attending this courseneed to have a good understanding of flight planning and dispatch procedures.


course:

"ETOPS and North Atlantic briefing were well explained"

"The explanation of coding and decoding of NOTAM and Weather was very

useful" "I now have a better understanding of our flight plan format and contents"


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GraFlite Certification Course

Course Details


Course Objectives

This course will provide participants with an extensive exposure to the GraFlite FlightPlanning tool to enable them to evaluate the most effective solution to generate flightbriefing data. This course will be focused towards the typical day to day user ofGraFlite.

Course Content


Mainframe (QLLC) data access GraFlite overview

Preferences Security and passwords

Introduction to profile and working folders Introduction to pilot brief

Flight planning functionalities Flight plans comparison

Surface weather and NOTAMs request

The mapper features

Server downloads Upper air weather data Troubleshooting procedures

Flight briefing exercises

Assessment

Who should attend

This course is aimed at Airline Dispatch and Operations Officers, the participants donot need to have any prior understanding or working knowledge of the GraFliteapplication, however an overall understanding of Flight Planning along with generaluse of software applications and a personal computer is a pre-requisite. This coursewill provide the participant with the necessary skills and confidence in using theGraFlite application.


course:

"The instructors were very helpful and cooperative"

"Opened a wider understanding of parameters used in Flight Planning and

GraFlite working techniques and functions"


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GraFlite Data Management Course

Course Details


Course Objectives

This course has been designed to strengthen the knowledge of GraFlite users and toprovide them with the necessary parameter management and maintenancetechniques. The emphasis of this course is to highlight the importance of flightplanning data management within GraFlite to optimise uses of the application and toensure the correct parameters are being used for Computer Flight Plan calculation.

Course Content


GraFlite overview / Latest enhancements Parameters management Creating and managing profile folders Creating working folders from profile folders Generating pilot brief

Preferences / Security and passwords

Airport data management

The mapper features and configuration Server downloads

Mainframe (QLLC) data access

Database maintenance / Troubleshooting procedures Assessment

Who should attend

This course is aimed at Flight Dispatch and Operations staff who are responsible formanaging and maintaining the flight parameters and folders created in the GraFliteFlight Briefing application. To attend this course participants must have completedthe GraFlite Certification Course or have at least two years hands on experience as aGraFlite User.


course:

"The detailed explanations of the profile folders, working folders and pilot brief

were very well presented to make flight planning easy"

"It was a good course, it will help us to better organise flight planning

workloads and saves time in flight planning"


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FBOL and Type B Certification Course

Course Details


Course Objectives

This course has been designed to provide participants with an in-depthunderstanding of the Type B flight planning tool and FBOL. Participants will betaught all aspects of the Type B flight planning features and FBOL to enable them tooptimise usage of the flight planning database.

Course Content - Part 1 Type B Flight Planning and Part 2 FBOL


Part 1 Type B Flight Planning

Type B overview / Latest enhancements Flight planning transactions / Keywords Parameters management

Navigation data and aircraft performance transactions access code

Weather and NOTAM requests Troubleshooting procedures Assessment

Part 2 - FBOL

FBOL overview / Latest enhancements Flight planning functionalities

Flight schedule management Weather and NOTAM request / Template administration AGA functionalities / Troubleshooting procedures Assessment

Who should attend

This course is aimed at Flight Dispatch and Operations Officers who are new to SITAType B flight planning and FBOL.


course:

"In-depth explanations about Type B and lots of hands on experience"

"It was a well-set course - even for those with little or no experience"

"Course was presented in a simple and understandable manner"


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Route Planning Course

Course DetailsCourse duration 3 days

Course Objectives

This course has been designed to provide flight operations staff with an overview ofroute planning, the course is based on familiarisation to navigation charts and it willallow participants the opportunity to plan routes according to their types and area ofoperations. This course will allow participants to be hands-on with frequent practicalsessions on route planning.

Course Content


Route planning procedures Aircraft range Aircraft performance limitations Overflight clearances

Types of navigation charts

Charts update Oceanic planning Route planning restrictions

Route planning workshop Route validation

In-flight reroute Course assessment

Who should attend

This course is aimed at flight dispatchers and route planners who wants to

strengthen their knowledge of route planning and charts familiarisation. Participantsattending this course should have an understanding of flight operations and dispatch.


course:

"It was a very informative course with lots of practical exercises"

"The definition of the symbols in the navigation charts helped to gain

confidence in route planning"

Training Brochure 2012

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