Training bot-platform - Bot2abc.com
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Transcript of Training bot-platform - Bot2abc.com
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BOT2ABCTRAINING PLATFORM
INVOLVING CLIENTS INTO THE PROCESS OF USING COMPANY’S PRODUCTS
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HELPS TO MASTER THE PRODUCTS ON THE DIFFICULT MARKETS
• Financial sector • High Tech • Distribution of industrial equipment • IT • Complex services
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CONSTRUCTION OF SYSTEM
There are four stages of communication with customers to increase conversion
1 2 3 4
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STAGE 1. AUTOMATIZATION 90% OF A CLIENT TRAINING PROCESS WITH CHATBOT
• interviewing users, • give information in batches, • addressing the questions to the proper audience, • providing communication between expert and student, • gather and analyzing the data, • helping users timely informing them about company’s
services.
Chatbots take the main load in the process of training the client. They educate users 24/7:
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STAGE 2. SHARING EXPERIENCE BETWEEN STUDENTS
The solution of Emerging issues during the course is a communication of students who are at a similar stage of
training
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STAGE 3. COMPANY’S EXPERT CONSULTATION
The expert holds the consultation by leaving recommendations in the open community.
Student’s cases build the knowledge base and improve the company's initial course.
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STAGE 4. SALE OF THE PRODUCTS THAT CORRESPOND CUSTOMERS NEEDS
There are automatic and personalized offers during reaching a certain level of knowledge.
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AWARDS AND RATINGS
Rating system of users success helps them to understand when they are ready to use the product.
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SECRET SAUCE
Chat magic + small, clear topics + communication with "classmates" + support of the expert + professional tools + rankings and awards.
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SUPPORTED MESSENGERS
POSSIBILITY TO IMPLEMENT THE SYSTEM IN THE MOST POPULAR INSTANT MESSENGERS.
Twitter Skype Slack Facebook Telegram
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TEAM COMPETENCE
• Automation systems, • Internet Marketing, • International IT solutions, • Launching startup projects, • More than 10 years of experience in the B2B-
segment.
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OFFER
Content creation
Automation of the learning process
Creating a community of potential customers
Cultivation for requirements product
Analytics and metrics of each student
Sale in the learning process.