TRAINER’S TRAINING PROGRAM DXN Training Institute DXN Training Institute Training Department.

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TRAINER’S TRAINING TRAINER’S TRAINING PROGRAM PROGRAM DXN Training Institute DXN Training Institute Training Department

Transcript of TRAINER’S TRAINING PROGRAM DXN Training Institute DXN Training Institute Training Department.

TRAINER’S TRAININGTRAINER’S TRAINING PROGRAMPROGRAM

DXN Training InstituteDXN Training Institute

Training Department

Turn Cell phones OFF!

FULL ATTENTION required in all sessions.

Reserve questions till the end of the presentation.

No taping of the sessions please!

Try not to entertain INTERRUPTIONS.

H O U S E R U L E SH O U S E R U L E S

TRAINERS’ TRAINING PROGRAM

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• This is a SKILLS TRAINING Program.

• Proper delivery of the BOM/ DOP script.

• Pre-requisite knowledge: Company, Product

and Marketing Plan.

• Practice makes perfect.

• Participation is encouraged.

CLARIFICATION OF CLARIFICATION OF EXPECTATIONSEXPECTATIONS

TRAINERS’ TRAINING PROGRAM

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• To learn the basic knowledge and attitude

required for an effective BOM/ DOP

presentation.

• To learn how to present the BOM/ DOP scripts.

• To assess the skill level of the participants.

• To make recommendations to all the

participants toward the improvement of their

skill level.

TRAINING OBJECTIVESTRAINING OBJECTIVES

TRAINERS’ TRAINING PROGRAM

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• ENLIGHTENMENT - Desire but No Data

• ENCOURAGEMENT - Data but No Desire

• ENLISTMENT - Audience must ACT !

GOALS OF THE PRESENTATIONGOALS OF THE PRESENTATION

TRAINERS’ TRAINING PROGRAM

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Your presentation begins from

the MOMENTMOMENT you walk into

the

room!

TRAINERS’ TRAINING PROGRAM

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1. Dress your BEST. Clothes should fit well

and not to tight. Long sleeves are better and recommended.

2. Use colors that complement your complexion. Avoid bright colors for they draw attention away from the face.

3. Avoid jewelry that sparkle, dangle and make noise. More subtle accessories are called for.

THE APPEARANCE OF A WOMAN THE APPEARANCE OF A WOMAN PRESENTERPRESENTER

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4. Make up should be simple and complement the wearer. It should enhance your natural features and help you look relaxed and fresh.

5. Hair should add to a positive overall impression of your appearance

TRAINERS’ TRAINING PROGRAMTHE APPEARANCE OF A WOMAN THE APPEARANCE OF A WOMAN

PRESENTERPRESENTER

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1. Clothes should look fresh and well pressed. Use a business attire and choose a color that will suit your complexion.

2. Use short sleeves barong or a shirt and tie that compliments the shirt.

3. Shoes should be appropriate, comfortable, and well shined. Make sure your socks match.

TRAINERS’ TRAINING PROGRAMTHE APPEARANCE OF A MAN THE APPEARANCE OF A MAN

PRESENTERPRESENTER

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4. Hair frames the face. It should be well groomed while moustaches and beards should be trimmed.

5. Eyeglasses should be worn only when needed and should taken off if not needed.

THE APPEARANCE OF A MAN THE APPEARANCE OF A MAN PRESENTERPRESENTER

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• CREDIBLE: Represent your message well.

• CONVINCING: Present your case in a clear fashion.

• CHALLENGING: Close with an emotional

appeal.

EFFECTIVE PRESENTATION GOES EFFECTIVE PRESENTATION GOES BEYOND APPEARANCEBEYOND APPEARANCE

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WORDS that we USE

YOU MUST KNOW HOW TO YOU MUST KNOW HOW TO COMMUNICATE YOUR MESSAGE WELLCOMMUNICATE YOUR MESSAGE WELL

GESTURES

NON-VERBAL CUES

TRAINERS’ TRAINING PROGRAM

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TWO WAY STREET

Giving End

Receiving End

TRAINERS’ TRAINING PROGRAM

COMMUNICATIONCOMMUNICATION

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• Consider their NEEDS.

- Why are they HERE?

- What do they WANT to hear?

• Consider their VALUES.

- What is IMPORTANT to them?

• Consider their CONSTRAINTS.

- What is their BACKGROUND?

TRAINERS’ TRAINING PROGRAM

Who is my Audience ?Who is my Audience ?

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• Your Audience …

* IS TV SENSITIZED

* IS IN A HURRY

* HAS HEARD YOUR COMPETITOR

* IS EXPECTING A LOT FROM YOU

* HAS HIGH HOPES

TRAINERS’ TRAINING PROGRAM

Your Audience can get Easily Your Audience can get Easily bored !bored !

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.

U

• BEGINNING

- Have yourself INTRODUCED.

* Builds credibility and expectation

* Prepare your introduction

- Break the ICE between you and the

audience

* Get them to RESPOND to you early on

* Make them LOOSEN UP.

* Well-delivered anecdote or joke

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Winning your AUDIENCEWinning your AUDIENCE

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.

• MIDDLE

- Constantly keep your audience INTEREST.

- READ their reaction

* Watch their BODY LANGUAGE.

* Read their FACIAL EXPRESSION.

- Get them INVOLVED in the presentation

- Use amusing anecdotes and examples

- Use colorful visual aids.

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Winning your AUDIENCEWinning your AUDIENCE

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• CLOSING

- Retaining audience INTEREST UNTO THE END.

- Get them EXCITED and MOTIVATED.

- Build your presentation to a CLIMAX.

- Close DESIVELY.

TRAINERS’ TRAINING PROGRAM

Winning your AUDIENCEWinning your AUDIENCE

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• Watch your reactions.

TRAINERS’ TRAINING PROGRAM

Delivering Your PresentationDelivering Your Presentation

• Communicate your enthusiasm to

your audience.

• Use an animated and interactive

style of presentation.

• Control your audience and command

their attention and response.

Training Department

• POSTURE

- Stand tall and be relaxed

- Stand on both feet and face the

audience all the time

• POSITION

- Don’t stay on ONE SPOT

Move about.

- Don’t turn your back on

your audience

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

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• MOVEMENT

- Stay beside the OHP and

move around the stage.

- Don’t be frozen on ONE

spot but do not PACE either.

- Don’t turn your back on

your audience.

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

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• GESTURES

- Be natural. Learn gestures and forget gestures.

- Be appropriate and use gestures as if you are talking to a friend.

- Gestures help the audience visualize your presentation.

- Avoid excessive or inappropriate gesturing.

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

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• EYE CONTACT

- Builds rapport and establishes communication

- Look at your audience.

- Rule of thumb: 1-3 seconds per person.

- Use a reference person in a group.

- Don’t speak without eye contact.

- Disarm your audience with a look.

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Presentation TipsPresentation Tips

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• USING YOUR VOICE

- Avoid a MONOTONE. Vary your

intonation and make them

appropriate.

- Don’t talk TOO FAST. Speak slow

and clear.

TRAINERS’ TRAINING PROGRAM

Presentation TipsPresentation Tips

- Talk LOUD ENOUGH for all to hear.

- Use your DIAPHRAGM not your throat.

- Use pauses properly. Training Department

• Screen and OHP

- Bulbs are working. Spare bulb

is necessary.

- Clean the projection screen.

- Sufficient viability.

TRAINERS’ TRAINING PROGRAM

Pre-Meeting PresentationPre-Meeting Presentation

• White Board and markers

- Be sure you have a working

white board markers

- Eraser is necessary Training Department

• POINTER

- Do you need a pointer?

• SOUND SYSTEM AND MICROPHONES

- You may need one for a group larger than 30.

• LIGHTING

- Room must be well lit.

• SEATING ARRANGEMENT

- Don’t put more than you need.

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Pre-meeting PreparationPre-meeting Preparation

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1. BUSINESS OPPORTUNITY MEETING (B.O.M.)

Objective : To enlist people to the business.

2. DISTRIBUTORS ORIENTATION PROGRAM (D.O.P.)

Objective : To guide distributors in starting their

DXN Business and equip them with

basic skills and attitude.

TRAINERS’ TRAINING PROGRAM

Presentation ProperPresentation Proper

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• TAKE OFF - Energetic and rousing.

- Get them excited

about their dreams

and their future.

- Get them interested to

hear about the

presentation.

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Presentation ProperPresentation Proper

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HOOK

INTRODUCTION

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Presentation ProperPresentation Proper

TRANSITION PROPER

DIAGNOSTIC QUESTION

Commitment to Listen

Interest in the Presentation

Interest in the Presenter Training Department

• Bear in Mind that your audience is asking

himself, “WHY SHOULD I JOIN DXN?”

- Show the STABILITY of the COMPANY.

- Show the SUPERIORITY of the PRODUCTS.

- Show the SIMPLICITY of the MARKETING PLAN.

- Show the SUCCESSES of the NETWORK LEADERS.

TRAINERS’ TRAINING PROGRAM

Presentation ProperPresentation Proper

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• Build up to a CLIMAX• Review the MAIN reason for joining DXN.

• Rally them to your closing question.

• Emphasize the urgency of making the

decision TODAY.

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Finishing WellFinishing Well

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Don’t invite questions.

• The decision is yours to make.

• “GO to the person who invited you here today and SIGN UP. “

TRAINERS’ TRAINING PROGRAM

Finishing WellFinishing Well

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• Focus the Audience’s attention.

• Reinforce your verbal message.

• Stimulate interest.

• Prompt for the speaker.

TRAINERS’ TRAINING PROGRAM

Landing the PresentationLanding the Presentation

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• Organize

• Visualize

• Practice

• Deep breathing

• Relax and release

tension.

• Move about.

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Dealing with Fear and Dealing with Fear and AnxietyAnxiety

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• Prepare for all types of questions.

• Clarify, amplify or simplify

• Keep answers to the point.

• Use the JUDO technique.

• Be honest.

• The goal is to WIN the customer.

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How to handle ObjectionsHow to handle Objections

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• Learn from other trainers.

• Watch and imitate the

better trainers.

• Read and research.

• Practice… practice… practice!

• Prepare for questions.

• Be versatile and flexible.

TRAINERS’ TRAINING PROGRAM

Sharpening the SawSharpening the Saw

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A good presenter ENLIGTHENS, and ENCOURAGES then ENLISTS.

TRAINERS’ TRAINING PROGRAM

Measure Measure Yourself by Yourself by

Results Results NOT BY NOT BY APPLAUSEAPPLAUSE

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DXN DXN Training InstituteTraining Institute

THANK YOU!For comments and inquiries, please call 6875091 to 94 c/o the TRAINING INSTITUTE

TRAINERS’ TRAINING PROGRAM

Training Department