TQMIN

SYBCOM B

INTRODUCTION

INFRASTRUCTURE IS A BASIC PHYSICAL AND

ORGANISATIONAL STRUCTURES NEEDED FOR THE

OPERATION OF THE SOCIETY AND ENTERPRISE.

THE TERM TYPICALLY REFERS TO THE TECHNICAL

STRUCTURE THAT SUPPORT A SOCIETY SUCH AS

ROADS, WATER SUPPLY, POWER GRIDS, TELE

COMMUNICATIONS AND SO ON..

FUNCTIONALLY, INFRASTRUCTURE FACILITATES THE

PRODUCTION OF GOODS AND SERVICES.

WHAT IS TQM ?

“ AN INTEGRATIVE PHILOSOPHY OF MANAGEMENT FOR CONTINUOUSLY

IMPROVING THE QUALITY OF PRODUCTS AND PROCESSES.”

TOTAL QUALITY MANAGEMENT IS A MANAGEMENT APPROACH THAT

ORIGINATED IN THE 1950S AND HAS STEADILY BECOME MORE

POPULAR SINCE THE EARLY 1980S.

TQM IS A MANAGEMENT PHILOSOPHY THAT SEEKS TO INTEGRATE ALL

ORGANIZATIONAL FUNCTIONS (MARKETING, FINANCE, DESIGN,

ENGINEERING, AND PRODUCTION, CUSTOMER SERVICE, ETC.) TO

FOCUS ON MEETING CUSTOMER NEEDS AND ORGANIZATIONAL

OBJECTIVES.

IMPORTANCE OF TQMCOMMITMENT AND

UNDERSTANDING FROM EMPLOYEES.

QUALITY IMPROVEMENT

CULTURE.

CONTINUOUS IMPROVEMENT IN

PROCESS.

FOCUS ON CUSTOMER

REQUIRMENTS.

EFFECTIVE CONTROL.

PRINCIPLES OF TQM

MANAGEMENT COMMITMENT

PLAN (DRIVE, DIRECT)

DO (SUPPORT, PARTICIPATE)

CHECK (REVIEW)

ACT (RECOGNIZE, COMMUNICATE, REVISE)

EMPLOYEE EMPOWERMENT

TRAINNING

SUGGESTION SCHEME

MEASUREMENT AND RECOGNITION

EXCELLENCE TEAMS

CONTINUOUS IMPROVEMENT

SYSTEMATIC MEASUREMENT

EXCELLENCE TEAMS

CROSS-FUNCTIONAL PROCESS MANAGENENT

ATTAIN ,MAINTAIN , IMPROVE STANDARDS

CUSTOMER FOCUS

SUPPLIER PARTNERSHIP

SERVICE RELATIONSHIP WITH INTER CUSTOMER

NEVER COMPROMISE QUALITY

CUSTOMER DRIVEN STANDARDS

BANDRA WORLI SEA LINK

INAUGURATION JUNE 30,2009.

LANDMARK FOR MUMBAI CITY.

BUILT OVER THE MAHIM BAY.

CONNECTS BANDRA (SUBURB) TO WORLI

(CENTRAL MUMBAI).

8-LANE WIDE .

SEA LINK LENGTH – 5.6-KM, 3.8-KM OVER THE SEA.

MANAGEMENT OF SEA LINK

MANAGEMEN

BRIDGE

MONITORING

SECURITY

AT NIGHT

FACTS

HEIGHT OF THE CABLE-STAYED TOWER = 43-STOREY BUILDINGS.

WEIGHT = 50000 AFRICAN ELEPHANTS.

STEEL WIRE USED = CIRCUMFERENCE OF THE EARTH.

CEMENT USED = 20000 TONS.

16 LANES TOLL PLAZA, AT THE BANDRA END.

PROJECTS

SEA LINK PROJECT CONCEIVED IN 1990s.

PLAGUED BY PILs- FISHERMEN AND

ENVIRONMENTALISTS.

2004- WORK STARTED.

BUT DRASTIC CHANGES TO 80% OF THE

BRIDGE DESIGN.

COST ESCALATION FROM RS 350 CRORE TO

RS 1306 CRORE TO RS 1634 CRORE.

MSRDC PROJECT.

EXECUTED BY HINDUSTAN CONTRUCTION

COMPANY (HCC).

ILLUMINATION BY BAJAJ ELECTRICALS, RS 9

CRORE.

MORE THAN 4000 WORKERS AND 3000

OFFICERS WORKED FOR THIS PROJECT.

150 ENGINEERING FROM INDIA AS WELL AS

FROM CHINA,EGYPT,CANADA,SWITZERLAND

AND BRITAIN.

HOW THE SEA LINK HELPS

ADDITIONAL CONNECTIVITY FROM CITY TO SUBURBS.

REDUCES TRAVEL TIME FROM 1 HOUR TO ONLY 7

MINUTES.

DECONGESTS MAHIM CROSSWAY- 1,25000 VEHICLES A

DAY.

AVOIDS 29 TRAFFIC LIGHTS.

SAVE RS 100 CRORE A YEAR IN VEHICLE OPERATING

COSTS.

•INAUGRATION ON 9 AUGUST 2012.

•LANDMARK – UTTARPRADESH.

•ITS MAJOR JUNCTION IS FROM GREATER

NOIDA TO AGRA.

•8-LANE WIDE.

•ITS LENGTH IS 165 KILOMETER.

YAMUNA EXPRESSWAY

QUALITY POLICY

TO BECOME GLOBALLY COMPETITIVE IN INFRASTRUCTURE

SECTOR WITH COMMITMENT TO CONFORM TO THE CUSTOMER

REQUIREMENTS THROUGH CONTINUAL IMPROVEMENT AND

OPTIMAL UTILIZATION OF RESOURCES WHILE GROWING WITH A

HUMAN FACE EXCELLENCE

PLANNING

OPTIMISE

RESOURCE

LEADERSHIP

REVIEW

TECHNOLOGY

COLLECTIVE WISDOM

PROJECTSYAMUNA EXPRESSWAY PROJECT CONCEIVED IN 2001.

WORK STARTED IN 2003 & COMPLETED IN 2007.

TOTAL COSTS 128.39 BILLION.

EXECUTED BY JAYPEE GROUP.

AT LEAST 8000 WORKERS, 24 SUB CONTRACTORS AND MORE THAN 600 SUPERIORS.

FACTS

THE EXPRESSWAY IS EXPECTED TO CARRY 30,000 – 35,000 VEHICLES PER DAY.

CEMENT - 1.2MILLION TONNES.

STEEL - 1,30000 TONNES.

CONCRETE IN STRUCTURE – 0.9 MILLION.

EQUIPMENTS – 115 EXCAVATORS,

75 GRADERS,

110 COMPACTORS,

725 TIPPER TRUCKS.

THE PROJECT REQUIRED MOVING –

217 POWER LINES,

66 IRRIGATION CHANNELS.