Guide to

Personalisation

Your future in your handsFreephone: 0800 6523757

Scottish Charity, number SCO28827 www.turningpointscotland.com E: mysupport@turningpointscotland.com

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CONTENTS

1. What is personalisation?

2. Who can you speak to?

3. What happens next?

4. How can Turning Point Scotland help you?

5. How can you get in touch?

Placing your future in your hands

What is personalisation?

Personalisation, or Self-Directed Support as it is often called, is a fresh approach to care. It ’s a new way of working which

allows you to manage your support.

Turning Point Scotland has been working with local councils to make sure this new approach is easy for you to use.

Above all , personalisation allows you to be in control of your own life. It puts your future in your hands.

Placing your future in your hands

Who can you speak to?

Your local council is working hard to make personalisation happen. If you have a Care Manager, Community Nurse or

support provider then speak to them. After you have been assessed and your needs identified, your personal budget will be put in place.

This means you will get a direct payment to purchase the support that you choose.

At any point during this process you can speak to someone at Turning Point Scotland to find out more about your options.

Placing your future in your hands

What happens next?

You now have control of how your money is spent which means you can decide how your support is provided. You

can choose to buy support from anywhere. Turning Point Scotland can work with you to advise and support you in making these choices.

You may want to use your money for • personal care • support to access social activities • or to go on holiday, or for a short break

No matter what your needs and support choices are, you can speak to Turning Point Scotland and we will help.

Placing your future in your hands

How can Turning Point Scotland help you?

There’s lots of help available.

At Turning Point Scotland we can:

• Make sure you are aware of all the available support options • Assist you to develop your own personalised support plan • Help you identify how your support will be provided and by whom

• Help you to arrange and manage your own budget

Placing your future in your hands

How can you get in touch?

We can give you all the information you need.

Contact Turning Point Scotland on freephone number:

0800 652 3757 or email mysupport@turningpointscotland.com

Make sure your future is in your hands .

www.turningpointscotland.com You can also find us on Facebook and Twitter.

Placing your future in your hands