towards an enterprise architecture for public administration
Transcript of towards an enterprise architecture for public administration
TOWARDS AN ENTERPRISE ARCHITECTURE TOWARDS AN ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION : FOR PUBLIC ADMINISTRATION :
A TOP DOWN APPROACHA TOP DOWN APPROACH
Peristeras V.Greek National Centre of Public AdministrationThessaloniki, Greece
Tarabanis K.University of MacedoniaThessaloniki, Greece
8th ECIS
Vienna, 3-5 July 2000
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
University of Macedonia - Greek National Centre of Public Administration
HOW
University of Macedonia - Greek National Centre of Public Administration
M.I.T. Process Handbook Specialization and Decomposition
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
CBA
What are the main tasks performed by PA ?
The Top Down Approach
How can they be decomposed and specialized ?
PA Theory
MIT PH, PCF IBC
………..
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Document Processes performed by PA
The Bottom Up ApproachAS-IS Modeling
Populating the HOW columnin the Zachman Framework
Create Generic Models using Generalization
CBA
…………...
Process Classification FrameworkAmerican Productivity & Quality Centre
International Benchmarking Clearinghouse
1. Understand Markets and Customers
2. Develop Vision and Strategy
3. Design Products and Services
4. Market and Sell
5. Produce and Deliver for Manufacturing-Oriented Organization
6. Produce and Deliver for Service-Oriented Organization
7. Invoice and Service Customers
8. Develop and Manage Human Resources
9. Manage Information Resources
10. Manage Financial and Physical Resources
11. Execute Environmental Management Program
12. Manage External Relationships
13. Manage Improvement and Change
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
• H. Koontz, C. O’ Donnell and H. Weihreich, Management, 7th Edition, McGraw Hill, 1980
• A. Browne and A. Wildavsky, “Should Evolution become Implementetion”, in Pressman and Wildavsky, 1984
• B.W. Hogwood and L.A. Gunn, Policy Analysis for the Real World, Oxford: Oxford University Press, 1984
• T.J. Lowi, The End of Liberalism: The Second Republic of the United States. W.W. Norton, New York, 1979
• Jan-Erik Lane, The Public Sector: Concepts, Models and Approaches, Sage Publications, 2nd ed., 1995
• R.A. Musgrave, The Theory of Public Finance, New York: McGraw-Hill, 1959
• J.M. Buchanan, Freedom in Constitutional Contract. College Station: Texas A&M University Press, 1977
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
What are the main tasks performed by PA ?
The Top Down Approach
CBA
PA Theory
Public AdministrationPublic AdministrationSupport Operations
ServicesServices
Public AdministrationPublic AdministrationGeneric Process ModelGeneric Process Model
Provide Service
Formulate Public PolicySocialNeedsSocialNeeds
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Provide Service
DesignService Finance Produce Communicate
& Deliver
Decomposing the "Provide Service" Major Process
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Formulate Public Policy
Options Analysis
Policy Implementation,
Monitoring &Control
ForecastingAgendaSetting
Evaluation& Review
Setting Objectives & Priorities
IssueFiltration
& Definition
PolicyMaintenance,Succession &Termination
Decomposing the "Formulate Public Policy" Major Process
B.W. Hogwood and L.A. Gunn, Policy Analysis for the Real World, Oxford: Oxford University Press, 1984
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Support Operations
Economic&PhysicalResources
Information Resources
Human ResourcesWHAT
Specializing the "Support Operation" Major Process
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Public Goods
Regulations
Disrtibutive
Redistributive
JudicialDecisions
AdministrativeActs
Legislation
WHAT
Locally
Regionally
Centrally
WH
O
WHAT
WHAT
Provide Service
Specializing the "Provide Service" Major Process
1st Level
2nd LevelCommon Classification
R.A. Musgrave, The Theory of Public Finance, New York: McGraw-Hill, 1959
T.J. Lowi, The End of Liberalism: The Second Republic of the United States. W.W. Norton, New York, 1979
Montesque’s classical separation of powers in the State
Jan-Erik Lane, The Public Sector: Concepts, Models and Approaches, Sage Publications, 2nd ed., 1995J.M. Buchanan, Freedom in Constitutional Contract. College Station: Texas A&M University Press, 1977
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
The Federal Enterprise Architecture (USA)
CIO Council Initiative
Based on
• Zachman Framework
• Enterprise Architecture Planning by St. H. Spewak
Understanding
Needs
Design
Produce &
Deliver
Market
& Sale
Invoice &
Service Citizen
Vision &Strategy
Improvement & ChangeHum
an R
esourc
es
Info
Res
ourc
es Financial
Resources
External
RelationshipsEnvironmental Issues
Strategy
Production
Support
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Περιστέρας Βασίλης 16
ARIS
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
The State of The ArtThe State of The ArtDATA & PROCESS PROCESS DATA
Meta-Frameworks,
Frameworks andMethodologies,
for GenericModeling
-IFIP-IFAC Task Force GERAM-Information Systems Architecture (ISA)-Computer Integrated Manufacturing OpenSystem Architecture (CIMOSA)-Purdue Enterprise Reference Architecture(PERA)-Architecture for Information Systems(ARIS)-GRAI Integrated Methodology (GIM)-Toronto Virtual Enterprise (TOVE)-The Enterprise Project-Ontologies-Ontolingua encoding-Convergent Engineering
-ΜΙΤ Process Handbook (Methodology)-Grammar of Processes
Generic Models- Federal Enterprise Architecture- SAP Reference Models
-Government Process ClassificationScheme by the Inter-AgencyBenchmarking & Best Practices Council-Phios Repository-International BenchmarkingClearinghouse Process ClassificationFramework-Lean Enterprise-Business Excellence Model by EuropeanFoundation for Quality Management
-IDA Architecture-Data Models,Silverstone et al-Data ModelPatterns, Hay-Structured SystemsAnalysis AndDesign Method(SSDAM)
Specific IndustryImplementations
-SAP Industry Solution Maps-ARIS Industries Reference Models-Retail Application Architecture
-ΜΙΤ P.H. in the Health Industry-Supply Chain Operations Reference-model (SCOR)-Alternative Carrier Reference Model(ACRM)
-ARTS-IDA Projects
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Municipality Perfecture
Central Government
Region
Zachman Framework
Zachman Framework
University of Macedonia - Greek National Centre of Public Administration
ENTERPRISE ARCHITECTURE FOR PUBLIC ADMINISTRATION
Ευρώπη
Zachman Framework
Zachman Framework
Zachman Framework