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    INTRODUCTION

    Mans search for food and shelter and his curiosity for things around gave

    birth to travel. Travel led to tourism. Tourism is the activity of tourist and those

    who deal with them. As we know, different aspects of tourism are knitted with

    each other so that any one of these sectors cannot operate individually without the

    support of other sectors i.e. the tourism product is inter-dependable.

    Accommodation, travel trade and transport sector are the main elements which

    make the tourism as a product. Travel agency is also one of such sector which is

    connected with each element of tourism. The need of travel agency arises as soonas thinks to travel or thinks of holidays and vacations.

    The concept of travel agency started in early nineteenth century. It was

    Thomas Cook who started the concept of Travel Agency. On June 9, 1841 he

    travelled 15 miles to a meeting of the temperance society Leicester. During this

    journey, he conceived the idea of hiring a train to take the fellow members of

    society. Accordingly he organized the trip to tough borough carrying 570 passengers on his famous maiden excursion. It was the first time in history that

    anybody bought bulk tickets. He did all this on no profit no loss basis. Each

    traveler paid only one shilling for 22 miles journey. But soon Thomas Cook

    realized potential in this business and thus incorporated famous Travel Agency.

    Thomas Cook came into existence.

    Though the concept of Travel Agency started in eighteenth century, but in

    India this concept caught momentum after independence. By the year 1949, six

    travel agents set up an apex body called Travel Agents Association of India

    (TAAI) with its head quarter at Bombay. The growth of the travel trade in fifties-

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    sixties was not appreciable but it was in seventies when this business got

    momentum and started flourishing.

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    HIMALAYAS

    Nestled in the Himalayas, the worlds mightiest mountain ranges, Himachal

    is blessed with some of the most spectacular and beautiful landscapes, it is a

    traveler paradise-mighty snow peaks, deep gorges, lush green valley, misty woods,

    fast flowing rivers, enchanting lakes and flower filled meadows. Winding roads

    and high passes links its high mountains and valleys. While the picturesque valleys

    of Kullu and Kangra are a riot of colors. In marked contrast the stark and barren

    terrain of Lahaul & Spiti has a stunning lunar and scope like beauty. Himachalis

    leads a simple and quiet life, tending their orchards, fields and flocks. Keepingalive their rich art and culture. They remain immersed in the annual rounds of fairs

    and festivals, full of music, song and dance. For the visitor there are superb

    locations for relaxing and sight seeing. There are also great opportunities for

    trekking, mountaineering, fishing river-rafting, skiing and Para-gliding.

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    HIMACHAL PRADESH

    A Divine Piece of Earth

    The north Indian state of Himachal Pradesh derives its character and identity

    from the mighty Himalayan Mountains. The word Himachal translates as the

    home of eternal snows. These mountains also determine the States history,

    culture, heritage and lifestyles. A product of their grandeur is the variations they

    offer in the travel experience. As a destination, Himachal has all one would expect

    from what is undoubtedly, the worlds greatest mountain system. It is a place

    where nature has woven a combination of both the majestic and the gentle.

    Traditionally, Himachal has been predominantly rural and agrarian with over

    ninety percent of its population living in villages.

    Culturally, the state has three well-defined zones. The tribal belt that holds

    the districts of Kinnaur and Lahaul and Spiti is largely Buddhist and the language

    belongs to the Himalayan belt of Tibeto-Burmese. The mid- belt hugs this, andpastoral elements seep into the main body of Hinduism; Himachals sub-Montane

    dwellers practice settled cultivation and again, are largely Hindu. Up to the time of

    Indias independence, Himachal Pradesh was divided into several hereditary

    kingdoms. Then, there were pockets of British India that came into being in the

    nineteenth century and included the famous hill stations of Shimla, Dalhousie

    and Kasauli. Dramatic variations of architecture, lifestyles and terrain add to the

    richness of the travel experience and in more ways than one, so many different

    worlds seem to have been packed into Himachal. The parameters observed by the

    lovers of nature are the breathtaking scenic beauty, green forests, rich flora and

    fauna, rivers, lakes, perennial snow covered peaks, heritage, eco-friendly

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    environment etc. It appears as if the sky is paying obeisance to the high craggy

    peaks.

    Some basic planning, a reasonably well-defined budget and an idea of what

    to expect can make Himachal quite an idyllic or adventure packed holiday. This is

    where the Himachal Pradesh Tourism Development Corporation (HPTDC) steps in

    with the states largest hospitality network, with all the security, comfort and

    highest levels of service that have always been associated with it.

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    SHIMLA

    In the midst of the hills,

    Lies the Shimla of thrills!

    The town of Shimla (earlier spelt Simla) came into being when the Gurkha

    Wars came to an end in 1815 to1816 and the victorious British decided to retain

    certain pockets as military outposts and sanitaria. From a nondescript village

    whose name is variously reported as Shimlu, Semla, Shumla and Shemlah, the

    town rose to become Summer Capital of British India. Another variation ascribes

    the origin of the place name to Shamla- blue or dark lady- another name for the

    Hindu goddess Kali who is held in high veneration in these hills.

    The first house, built in 1822, is regarded as to be Kennedy House which

    was the residence of Charles Pratt Kennedy, the newly appointed political officer

    to the hill states. In 1827, the station was visited by Lord Amherst, the British

    Governor-General of India, and the following year the commander-in-chief, LordComber mere also came to Shimla. From that time on, the place steadily grew in

    importance. The tract that holds the core of the town was acquired by the

    Governor-General, Lord Bentinck in 1830 from the states of Patiala and Keonthal

    who had earlier been given the lands for services rendered during the Gurkha

    Wars.

    In 1864, under the Vice-royalty of John Lawrence, Shimla was officiallydeclared the Summer Capital of the British Empire in India a status it retained

    up to Indian independence in 1947. Interestingly, the government of India ended

    up spending more time in this little town than in the real capitals- Kolkata

    (earlier, Calcutta) and later, New Delhi. The move to the hills was normally made

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    in early April and the migration back to the plains took place in late October or

    early November. And during this period, a staggering one-fifth of the human race

    was ruled from these heights as the jurisdiction of the Indian Empire extended

    from Aden in the west, to Myanmar (earlier, Burma) in the east. From 1871 the

    state government of the Punjab also began to moving to Shimla from Lahore for

    the summer months.

    As the summer capital, Shimla also saw a spate of remarkable building

    activity in the town and some of the finest structures of the British-colonial genre

    still stand over its seven hills. Municipal Governance was introduced as early as

    1851, piped water was available from the 1880s hydro-electric power was

    available in the 20th

    century. Guru Dev Rabinder Nath Tagore had composed some

    of his Literacy pieces staying here for some time in Wood Field building during

    1893 A.D. An engineering Marvel of its time, Kalka-Shimla railway line was

    completed in 1903 and one of the worlds early Automatic telephone exchanges

    began functioning in Shimla in 1922.

    The town was regularly visited by the leaders of Indian struggle for

    freedom- Mahatma Gandhi, Pandit Nehru, Maulana Azad, Pandit Madan Mohan

    Malviya and C. Raja Gopalachari. Momentous political decisions that affect our

    lives to the present day were taken in Shimla- the most significant being the plan to

    partition India and carve out the state of Pakistan from the Indian sub-continent in

    1947. In the post-independence era, the historic Simla Agreement was signed on

    3rd

    July, 1972 between India and Pakistan. The agreement declared that all issuesbetween the two countries would be settled bilaterally.

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    From 1947 to 1956, Shimla served as the state capital of Punjab. In 1966, the

    district of Shimla was transferred to the state of Himachal Pradesh. The town of

    Shimla has since been its state capital.

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    General Informationabout Shimla

    Height-Most of the town lies between 1950m and 2300m.

    Languages Spoken-Hindi, Pahari, Punjabi and also English.

    Religion- Mostly Hindu. Also Sikh, Muslim and Christian.

    Medical Facilities- Good, Government and private hospitals, nursing homes

    and clinics.

    Postal Services, Telecommunicationand Internet-Worldwide links.

    Population-1,64,000.

    Climate-Mild to warm in summer (Maximum temperature, 30 degrees Celsius),

    Cold in winter (Minimum Temperature 3 degrees Celsius). Cottons and light

    woolens are suggested for the summer and heavy clothing for winter.

    Access-Shimla is connected by air, road and rail.

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    HPTDC

    Himachal Pradesh Tourism Development Corporation (HPTDC) is a pioneer

    in the development of tourism infrastructure in Himachal. Formed in 1972, it

    provides a complete package of tourism services, including accommodation,

    catering, transport and sports activities.

    Having the largest chain of finest hotels and restaurants in the State with

    nearly 57 hotels, having 950 rooms and 2050 beds. HPTDC also runs 62

    restaurants and cafes, servicing a varied cuisine, including Himachal delicacies. All

    these properties are set in superb locations in the lap of nature.

    Its luxurious transport network makes this Mountain state easily accessible

    with a fleet of coaches, vans and jeeps. The HPTDC arranges sports activities like

    skiing, Para gliding, river rafting, trekking, ice-skating and golf. Besides camping

    and tenting facilities in far flung tribal areas.

    Tourist Information Offices (TIO) being run all over India and Himachal byHPTDC. Besides disseminating informations, they provide reservation,

    accommodation and transport facilities.

    HPTDC also carrying out promotional activities on behalf of the State

    Government by opening and developing unexplored areas of Himachal, including

    tribal belt.

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    AN OVERVIEW OF HPTDCs TRAVEL

    AGENCY BUSINESS

    A travel agent is the main intermediately who integrates the tourism

    products with the market. In many respects the travel agency is like a retail

    distributor, linking suppliers or service providers with consumers or end users.

    A travel agent is one respect in an organizer of travel. They might be known

    as travel broker, travel consultant, tour counselors, travel specialists and so on. The

    functions of a HPTDC Tourist Information Office advising travelers besides

    booking on their behalf transport, accommodation and services etc. Further

    assisting the person(s) visiting another place country in passport, visa, foreign

    exchange and other requirements is a value addition to their care competence. By

    definition, travel agencies can be divided into two broad categories as An

    Intermediately Travel Agency, and An Organizing Travel Agency.

    The former one undertakes to act as a component in the distribution channel

    on behalf of the principle. An organizing travel agency undertakes to organize for

    public, a journey or sojourn, comprising, a series of services relating thereto of a

    similar or different nature in return of a prearranged price. They mainly organize

    packaged or inclusive tours.

    The development and growth of tourism depends to a large extent on the

    adequacy and efficiency of this linkage in the industry. Travel agent markets the

    tourism product in close cooperation between the other element of the travel agent

    who builds up sales and keeps most direct contact with the customers by providing

    them with the advice and practical assistance for finalizing a tour. The job also

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    entails specialized knowledge and proficiency in obtaining reliable travel

    information for the clients. A checklist of the tasks undertaken is as follows:

    Provision of travel information. Preparation of itineraries. Liaison with service providers. Planning and costing of tours. Ticketing. Provision of fore. Insurance. Travel facilitation.

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    WHAT IS TRAVEL AGENT

    A Travel Agent plays the role of an integral part to provide the leadership

    and support for the tourism industry. A travel agent plays an important economic

    and social role in the travel world. In law, an agent is a person authorized to do

    some act or acts on the behalf of other, who is called principal.

    The Federation International Agency-du-Voyages (FIAV) defines a travel

    agent as a contractor contributing to the economy of Tourism and practicing a

    complex profession which comprises intellectual and technical services as well as

    industrial, commercial and representative activities.

    In other words a travel agent can be defined as a person who imparts the

    following functions:

    Sells tickets entitling and individual to travel. Sells to or arranges a person right of passages to hotel or other

    accommodation. Purchases for resale the right of passage himself, as a conveyance. Holds himself, as an advertiser that he is, willing to carry out any of the

    above activities.

    In order to qualify for the travel agents profession, certain minimum

    acceptable criteria must be enforced. These relate to legal status of the individuals

    or their companies, their principal business and conditions of morality, professional ability, experience, and ability to serve the public. Travel Agency

    business deals with dynamic industries transformation pressed on by scientific and

    technological advance. The facilities, the services and the regulations are in a state

    on continuous change and in order to serve property, effectively and efficiency, the

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    travel agents have to be abreast of all that goes on in various sectors of these

    industries.

    It would be right to say that travel agents are profit making business firms

    set up for the purpose of organizing trips and conducting towns. At present, they

    act as middlemen between their clients and the firms supplying the services

    required by them viz. accommodation, transport, entertainment, food and

    beverages etc.

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    A BRIEF INTRODUCTION TO HPTDCs

    TOURIST INFORMATION OFFICE

    Tourism in Himachal Pradesh was a mere tribal then government decided to

    develop the area and open the gates of the enchanting Himalayas to the domestic

    traveler. With concerted efforts and professional expertise added by government,

    HPTDCs Tourist Information Office (TIO) grew into a well known body for

    tourism in the state of Himachal Pradesh. We are of course, the number one selling

    agent in the market, the picturesque Himachal.

    Not surprising that they were soon approached by the travel agents/tour

    operators and their valued customers from all over India and Abroad to package

    the mountain trips for them only to be followed by other classical and off the route

    itineraries on many places in India.

    As we may be aware, we are numerous Uno in packaging mountain trips

    Jeep Safaris in Lahaul & Spiti, Manali and Ladakh and their environs, HPTDC

    Hotels and other exciting tours for nature lovers.

    All this has been made possible by our active patronage and the strenuous

    efforts of their export team of our different offices working in India. They have

    also established a fine and professional network of some of the most reputed agents

    in whole world who in turn are fully equipped to cater to the diverse and un-ending

    requirements and tastes of the tourists that we handle. They provide instant

    reservations for all hotels of HPTDC in Himachal Pradesh and flights to the state

    of Himachal. Instant reservations of hotels, professional language speaking guides

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    and escorts jeeps, cars and coaches are available on request through any one of

    their branch offices in India.

    They said, We look forward to your continued patronage in the future

    too.

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    OPERATIONAL DYNAMICS AND

    HIERARCHY

    The organization is primarily marketing oriented with the heads of various

    functions reporting directly to the marketing and sales manager who is further

    answerable to the board of directors.

    The board of directors comprises of Director Marketing, Director

    Finance and Director Tours.

    Further department work has been done on the following lines:

    Tour Operators Department. Travel Department. Conference & Convention Department. Accounts Department. On-line Booking.

    Every department has been further subdivided into smaller section on the

    principal of division of labor so as to enhance efficiency.

    Besides this the agency has employed a consultant, well versed with the

    travel trade who advices the board of directors on different policy matters and

    timely moves.

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    MAJOR ACTIVITIES OF AN INBUOND

    TOUR

    LOCAL SIGHT SEEING:

    As HPTDCs TIO have its branches or agents in Himachal Pradesh and

    other parts of India, asks its branches/agents to arrange local transport like

    cars/coaches for sight seeing as well as for arrival and departure from airport to

    hotel and vice-versa. At the time of making the transport arrangements, the need of

    foreign language speaking wide or escort is also considered. For the transfers,

    transfer assistants are also provided.

    COSTING:

    After preparing an itinerary, the costing of the same is done. Costing of an

    itinerary is the most important part in preparing an itinerary. While doing costing

    of a tour, various factors have to be taken care of:

    Travel Transfers Accommodation Sight Seeing / Excursion Meals

    Besides these, there are some provisional factors like:

    Special Dinners Cultural Nights Guide Facilities

    RECEIVING A CLIENT:

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    It is difficult to trace out a particular traveler in a mob, when a number of

    travelers coming out of the airport. So to recognize the proper client, the transfer

    rep is providing with a paging board, on which name of client and flight number is

    written. When the client reads his/her name, he directly comes to the

    representative, who deals the further transfer. Transfer forms are as follows:

    Airport Hotels Conference Halls Sight Seeing Tours

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    ITINERARY PREPARATION

    While working in tour operation department, I was also given as assignment

    to prepare some itineraries. One of them has been mentioned in the later part of the

    report.

    While making itinerary the things to be considered are as follows:

    Duration of vocation of travel. What is the mode of travel preferred by the traveler? Budget of the client. Purpose and special interest of client. Selecting cities to be visited. Mode of intercity travel. Date of first arrival and last departure. Special fares. Selections of hotels. Permits and visas etc.

    Itineraries are tailored according to the interest or requirement of the client.

    While making an itinerary, abide mentioned things are to be considered carefully.

    In number of cases, the client, an individual or group or a foreign agent asks

    paradise. Tour to prepare all information about their taste and requirements. Tours

    department chalks out the itinerary for its client and sends it back to them forconfirmation. If the client approves it, he sends his green signal, then tours

    department starts acting and gets the booking done in hotels, for sight seeing etc.

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    PROCEDURE OF RESERVING VARIOUS

    FACILITIES FOR THE CLIENTS

    TRANSPORT:

    Usually the foreign clients travel by air, tour department prepares reservation

    request-cum-message form. In this form following information is filled:

    Number of persons traveling. Day and date of travel. Sector of travel. Agents name, etc.

    After preparing this format, this format is handed over to domestic travel

    department which does the confirmation and seat reservation for tours department.

    ACCOMMODATION:

    As foreign clients are rich, enough to afford, good accommodation, they stay

    in deluxe hotels. For the hotel reservation either instant reservation office is

    approached or a hotel reservation format is filled. In which following information

    is mentioned:

    No. of rooms: A/C Single room(s) \ Durable room(s). Date from which the room is required and up to which date. Arrival on, from, by and at what time. Departure on, for, by and time.

    If second visit is also, then same details are filled for the second reservation.

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    PROJECT

    During my training in the tours department I was given a project to chalk out

    the itineraries of India from the below given destinations:

    Shimla Rajasthan Agra Delhi

    Time period: 20 days (24.07.2008 to 12.08.2008)

    Program in detail:

    Shimla Kalka Delhi Jaipur Ajmer (Pushkar) Jodhpur Mount Abu

    Udaipur Chittaurgarh Bundi Jaipur Bharatpur Fatehpur Sikri Agra

    Delhi Shimla.

    1. 24.07.08 Shimla to Kalka2. 25.07.08 Kalka to Delhi3. 26.07.08 Delhi to Jaipur4. 27.07.08 Jaipur to Ajmer5. 28.07.08 Ajmer to Pushkar6. 29.07.08 Pushkar (Excursion)7. 30.07.08 Pushkar to Jodhpur8. 31.07.08 Jodhpur (Excursion)9. 01.08.08 Jodhpur to Mount Abu10. 02.08.08 Mount Abu (Excursion)11. 03.08.08 Mount Abu to Udaipur12. 04.08.08 Udaipur (Excursion)13. 05.08.08 Udaipur to Chittaurgarh14. 6.08.08 Chittaurgarh to Bundi

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    15.07.08.08 Bundi to Jaipur16.08.08.08 Jaipur to Bharatpur to Fatehpur17.09.08.08 Fatehpur to Agra and Delhi18.10.08.08 Delhi (Excursion)19.11.08.08 Delhi (Excursion)20.12.08.08 Delhi to Shimla

    I TINERARY COSTING

    An itinerary is coated with the help of the confidential tariff which is

    supplied by various service providers to travel agents, special group tariffs are

    quoted if applicable. While costing an itinerary every heed is given to even the

    minute details and quotation is made very carefully, depending upon the strength

    of the group. Costing per pair is also done. The communication is sent across to theforeign sub-agent. After a positive response is confirmed from the foreign agent,

    following tasks are undertaken:

    HOTEL BOOKING:

    A file is opened by preparing the itinerary and given a tour number. Request

    for accommodation is sent to the control reservation offices of various hotels being

    used:

    Name of the passenger and nationality.

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    Duration of stay at a particular property. Mode of travel. Room requirement. Meal plan.Name of the person and agency making the booking. After giving all these details status of the booking for the given rates is

    confirmed.

    RESERVATION OF INTER-CITY TRAVEL:

    After the booking of accommodation, surface and air reservations are done

    through the travel section. As described in the previous section most of the air-

    bookings are done through Amadeus or Sitar and on the spot status is noted down.

    The reservation is done on time limit and ticket numbers are passed four to five

    days before the arrival of the group. Rail reservation is done personally by sending

    a representative to the railway counter because unlike airlines, railways do not

    have an arrangement with the travel agents. All the inter-city travel by surface and

    sight seeing and excursion trips are arranged through transporters who have long

    standing relationship with the HPTDCs TIO. Any change in the itinerary because

    of change in schedule of airlines or railways is notified to the agent abroad and

    alternate arrangements are done. Wherever the group is placed on wait list, standby

    arrangements are done so that there is minimum inconvenience to the group.

    COMMISSIONING OF GUIDES:

    For excursion nearby from the respective cities guides who speak groups

    native language are hired in advance. If interpreters are required, they are also

    commissioned. For the whole tour an escort is also required who accompanies the

    group throughout the tour and is familiar with the places of visit.

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    One is appointed usually from the tour executives for the same or in

    exceptional cases a professional if hired from outside. He is also the executive in-

    charge of the tour.

    Most of the transactions involved are done through service vouchers. There

    are equivalent to cheques of the company and are produced at a place where

    services are availed and the customers do not have to pay. These vouchers are

    issued by executive operator of the tour. They contain all the details of the

    services, place and dates. These vouchers are honored by all the service providers

    who have an understanding with HPTDC.

    Throughout the tour, regular contact is kept by the escort about the group

    with HPTDC and in case of any hindrance or non availability of services at a

    particular place, alternative arrangement are done by the head office.

    An escort work start much before the actual arrival of the group. He keeps

    all the information about the group members, their special interests and details of

    the itinerary.

    Before leaving with the group, details of all the alternative arrangements,

    which can be made in emergency, are also gathered. He keeps the record of all the

    events of the tour and is a valuable source to communicate the group satisfaction

    level.

    Tour operation is a complex task and a collective effort. Its success up to a

    great extent depends upon the consideration and good communication between the

    various departments and the individuals involved.

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    ADVENTUROUS ACTIVITIES IN

    HIMACHAL PRADESH

    Himachal Pradesh is a playground of adventure where one pursue any

    adventure like the trekking, mountaineering, rock climbing, skiing, water sports,

    golfing, fishing, hunting and crossing of high passes over one range to another etc.

    thus Himachal is suitable for everyone, for every time and in every season.

    ROCK CLIMBING:

    Rock climbing is becoming popular in India now. Many mountaineering

    clubs in the country are imparting training to the novice. The Indian

    Mountaineering Foundation is also organizing camps for advance rock climbing

    training at different places in the country to encourage the youth. Since it is a part

    of any expedition, the mountain climbing enthusiasts have to learn and practice this

    game before he can think of joining any expedition. Himachal Pradesh being a

    hilly state has the best rocks and rock climbing areas spread all over the state. The

    best thing is the availability of all rock features like- slabs, chimneys, walls and

    overhangs at almost all the places. The Mountaineering Institute has branches at

    Dharamshala, Bharmaur, Narkanda and Jispa where training on rocks is imparted.

    RIVER RAFTING:

    It is another technique of river running in the rubber boats of different types.Modern white water pneumatic rafts are specially made from base fabrics, usually

    nylon, that provide material strength, coated with PVC, Neoprene to provide

    rigidity and abrasion resistance. They are designed to take the severest punishment

    in the strongest white water.

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    Different types of cross country races are held in almost every cold country of the

    world and it has since been included in the Olympics.

    Himachal lies among the Himalayan ranges of Dhauladhar, Great Himalaya,

    Shiwalik and Pir Panjal of the western Himalaya where most of its higher reaches

    remain under snow for a long time. Thus one can undertake the ski tour at any time

    to any height. There are very good slopes in Kullu, Lahaul-Spiti, Kinnaur and

    Shimla areas, which have been surveyed by the government for developing them in

    a big way. These areas are also useful for cross country skiing where long duration

    expeditions can be organized.

    ICE-SKATING:

    Skating has now become an important sport in this country too and many

    competitions are held at different places.

    In winter, Shimla provides another graceful and fascinating past time- Ice

    Skating. The Shimla Ice Skating Ring is the only one in Northern India where

    many enthusiasts of this game come and enjoy. There is an ice skating club of

    which you can become member for one year of one season during winter months.

    Generally it starts from December onwards. The club also organizes winter

    carnival in which participants take part in many items like- ice hockey, figure

    skating and hurdle crossing etc.

    PARA GLIDING:

    Mr. Lee Wood, an expert Para Glider from England was very much attracted

    and fascinated by hill tops and other terrain of Himachal, which according to him,

    is an ideal area for the promotion of this sport along with hang gliding. He has sent

    some basic information, which is reproduced here for the interested readers.

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    Para Gliding is same as Hang Gliding but Para Gliders are lighter and more

    portable than the Hang Gliders. It weighs 5 kg. and can be packed into an easily

    carried back pack sized bag. Both use the same hills for slopes and thermal

    soaring. When one runs downhill, takes longer strides until his feet are no longer

    touching the ground, is called Para Gliding.

    TREKKING:

    In India trekking is comparatively a young sport and so the right concept and

    ideals behind this character building activity have not been understood on the right

    lines either by the organizers or by the participants. Majority of the people think

    that it is only a physical activity and the strongest can be the best trekker. But this

    is not true. Trekking if done and understood with right earnest, creates a spirit of

    adventure, provides an opportunity to come in contact with nature, gives a chance

    to visit the countryside and meet local people, helps to channelize the energy of the

    youth in the right direction, enrich their experiences and builds their character. It

    also adds to their knowledge of environment, ecology, flora & fauna, helps in

    learning to extend and receive co-operation and living together. In other words, it

    is the best way of personality building.

    GOLF:

    Playing golf in Himachal Pradesh is another attraction, which the lover of

    this sport should not miss. The golf players will definitely enjoy this royal game at

    Naldehra, a well groomed nine hole course, about 23 km. away from Shimla and

    situated at the height of 2044 m. It is one of the finest and oldest golf course in the

    country. It is the brain child of Lord Curzon, who was Vice-Roy of India at that

    time. It is nearer to Delhi as compared to Srinagar and most ideally located among

    the pine trees. It has a great charm being situated among the magnificent grove of

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    deodar trees and is carpeted with a beautiful turf. Besides, there is a very charming

    mountain range covered with snow, which offers a very pleasing view. It has been

    the venue of many competitions. It has been redesigned to have 9 greens with 18

    tees. It is being run by a golf club. One can become the member by paying for the

    required period. Playing golf at this height needs some extra energy. Mountain

    scenery, nature in its best form, bird watching, fresh and pure air are extra

    attractions of this place. All V.I.P.s visit and play golf here whenever they are in

    Shimla.

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    THE LAST WORD

    An on-the-job training is a valuable part of M.B.A course and provides the

    students with an insight to actual working condition and practical knowledge of

    operational dynamics of an organization. It sets the platform for ones future in the

    industry through familiarization and assistance to gain proficiency in the respective

    field. It also impairs confidence and cultivates an attitude to learn. In the nut shell

    this is an essentiality towards reducing the future tourism professionals.

    In other words, I can say, THE THEORYT ELLS USWHAT TO DO

    AND THETRAININGTEACHESHOWTO DO ITRIGHT .