Tourism Insights Platform: Case studies Traveler Spending ... · Travel Date: August to December...

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www.mabrian.com Tourism Insights Platform: Case studies Traveler Spending Patterns: Benchmark Strategies for Increasing Spend John Munoz VP Latin America and Caribbean-Data and Services mastercard

Transcript of Tourism Insights Platform: Case studies Traveler Spending ... · Travel Date: August to December...

Page 1: Tourism Insights Platform: Case studies Traveler Spending ... · Travel Date: August to December 2019 Bahamas Bookings (Before Dorian) (Booking Dates 1st to 15th August) (After Dorian)

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Tourism Insights Platform: Case studies TravelerSpending Patterns: Benchmark Strategies forIncreasing Spend

John MunozVP Latin America and Caribbean-Data and Servicesmastercard

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Index

• Climate and security index sensitivity by origin market (how long it takes to recover)

• Client profiling by mixing behavior, bookings and spend patterns

• Identify those sub origins less sensitive to climate and security issues (by state)

• Link between markets-regions-products and venues to build meaningful campaigns.

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Bahamas Mentions

Dorian Hurricane

August 24th

September 10th

2019

Mentions Evolution

AUGUST SEPTEMBERJANUARY DECEMBER

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Bahamas Perceived Climate Index

DORIANJANUARY DECEMBER

Climate Index (Before Dorian) Climate Index (After Dorian)

2019 Global Evolution of Climate Index

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2019 Evolution of Security Index

Bahamas Perceived Security Index

Dorian HurricaneAugust 24th

September 10th

AUGUST SEPTEMBERJANUARY DECEMBER

Security Evolution

JUNE

Shark AttackA 21 year old woman

from California lost her

life due to a shark attack

while snorkelling.

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Travel Date: August to December 2019

Bahamas Bookings

(Before Dorian) (Booking Dates 1st to 15th August)

(After Dorian) (Booking Dates 15th to 31st August)

8.5

4 %

2.5

7 %

Last update: 31 Des 2019

Last update: 31 Des 2019

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Bookings Evolution by Travel Date

Bahamas Bookings

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Capacity Growth

Bahamas Flights

2019 2020

Main Origins

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2019 Before Dorian Hurricane (Top 3 Origins)

United States, United Kingdom, Canada

Bahamas (social networks)

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Bahamas (social networks)

2019 After Dorian Hurricane (Top 3 Origins)

United States, Canada, United Kingdom

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2019 Product interest Before/After Dorian Hurricane (Top 3 Origins)

United States, Canada, United Kingdom

Bahamas (social networks)

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2019 Product and Attractions interest (Top 3 Origins)

United States, Canada, United Kingdom

Bahamas (social networks)

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2019 Product interest by geolocation

United States

Canada

United Kingdom

Bahamas (social networks)

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Costa Rica (social networks)

2019 (Top 3 Origins - excluding domestic tourists)

United States, Canada, Spain

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A Competitive Analysis: Bahamas vs JAM,DR,CR

2019 Product interest per origin based on social networks

Origin:

United

States

Origin:

Canada

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2019 Product interest per origin based on social networks

Origin:

United

Kingdom

Origin:

Spain

A Competitive Analysis: Bahamas vs JAM,DR,CR

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Jamaica (social networks)

2019 (Top 3 Origins)

United States, Canada, United Kingdom

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Dominican Republic (social networks)

2019 (3 of top 5 origins)

United States, Spain, Canada

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