Issue 1

Touring CaravanOWNERSHANDBOOK

CONTENTS-1

CONTENTS

WELCOME AND INTRODUCTION ... 1-1Model Year .............................................................. 1-1Elddis Group Technical Approvals ...................... 1-1

GENERAL SAFETY ................................ 2-1Please read before using your new caravan. .. 2-1Ventilation .............................................................. 2-1High-Level Ventilation .......................................... 2-2Low-Level Ventilation ........................................... 2-2Ventilation in Separate Bedrooms ..................... 2-2Gas Dispersal Holes ............................................ 2-2Petrol/Diesel Fumes .............................................. 2-2Fire Safety ............................................................... 2-2Fire Extinguishers .................................................. 2-2In Case Of Fire ...................................................... 2-2Fire Retardant Foams .......................................... 2-2

PREPARING FOR THE ROAD .............. 3-1Caravan Towing Vehicle Weight Ratio ............... 3-1Nose Weight Indicator Jockey Wheel .............. 3-1Loading .................................................................... 3-1Internal Loading & Checks ................................. 3-1External Loading & Checks ................................ 3-1Pre-Tow Checklist & Hitch-Up ......................... 3-2Winterhoff Stabiliser - Hitch Head Operation3-2Activating the stabiliser ....................................... 3-2Checking the stabiliser ........................................ 3-2Uncoupling ............................................................. 3-3Use of Your Caravans Breakaway Cable ......... 3-3Correct Procedure For Use .............................. 3-3Where a Designated Attachment Point Is

Provided On The Tow Bar .......................... 3-3Where No Designated Attachment Point Is

Provided On The Tow Bar .......................... 3-4Other Means of Attachment .............................. 3-4When The Breakaway Cable Is Attached

Check To Ensure ........................................... 3-4Before Setting Off .................................................. 3-4Handbrake .............................................................. 3-5Cables ...................................................................... 3-5

TOWING AND DRIVING ..................... 4-1Reversing ................................................................ 4-1Speed Limits ........................................................... 4-1Setting Off .............................................................. 4-1Caravan Handling ................................................... 4-1

ARRIVING ON SITE .............................. 5-1Check Site Regulations ........................................ 5-1Selecting a Pitch .................................................... 5-1Side-To-Side Levelling .......................................... 5-1Leveller Jack ........................................................... 5-1Ramp ........................................................................ 5-1Front & Back Levelling ......................................... 5-1

Parking on a Reverse-Sloping Site or SteepHill .................................................................... 5-2

GETTING STARTED ............................. 6-1Electricity ................................................................ 6-1Power Supply Charger ........................................ 6-112v Systems: .......................................................... 6-1Generator/Charger ............................................... 6-1Electricity Mains Supply ....................................... 6-1Connecting To Mains Supply On Arrival at

Site ................................................................... 6-1Disconnecting Mains Supply When Leaving

Site ................................................................... 6-2Overseas Electrical Connection ......................... 6-2Gas Supply .............................................................. 6-3Connection ............................................................ 6-3Changing a Gas Cylinder .................................... 6-3Gas Regulator ........................................................ 6-3High Pressure Gas Hoses ................................... 6-3Water System ........................................................ 6-4Water Tank ............................................................. 6-4How to Use Your Aquasource ........................... 6-5Connection to your water inlet ......................... 6-5Draining Down Your Water System ................. 6-5

GAS SAFETY ADVICE ........................... 7-1Facts about LPG.................................................... 7-1Awning Spaces, LPG and Appliance Exhaust ... 7-1LPG Gas System ................................................... 7-1Gas Barbecue Point ............................................... 7-1

ELECTRICAL SYSTEM .......................... 8-112v Power Supply .................................................. 8-1Battery Installation ................................................ 8-1Battery Maintenance ............................................ 8-1Generators / Charger ......................................... 8-1230v Power Supply ................................................ 8-1Mains Unit .............................................................. 8-1Resetting the RCD ................................................ 8-1Automatic Charging System............................... 8-2Maximum Bulb Ratings for Internal Lights ...... 8-2Connecting a Solar Panel

and/or Satellite Dish .................................... 8-2Solar Panel Connection ...................................... 8-2Satellite TC Connection ...................................... 8-212V Fuses - All Models ........................................ 8-3

HOW TO USE YOUR CARAVAN’SEQUIPMENT .................................... 9-1

Electrical Control Panels .................................... 9-1Crusader ................................................................. 9-1Cooking equipment .............................................. 9-2Gas Hob ................................................................. 9-2Gas Grill ................................................................. 9-2

CONTENTS-2

CONTENTS

Gas Oven ............................................................... 9-3Refrigerator Model Thetford N112 LCD

(Single Axle Models) .................................... 9-4Operating instructions ........................................ 9-4Smart Energy Selection (SES) ............................ 9-4Powering with electricity .................................... 9-5Selecting electrical power manually ................. 9-5Powering with gas .................................................. 9-5Switching off the refrigerator ............................ 9-6Securing products for driving ............................ 9-6Door locking mechanism .................................... 9-6Refrigerator Model Thetford N175 LCD

(Twin Axle Models) ...................................... 9-7Operating instructions ........................................ 9-7Smart Energy Selection (SES) ............................ 9-7Powering with electricity .................................... 9-8Selecting electrical power manually ................. 9-8Powering with gas .................................................. 9-8Switching off the refrigerator ............................ 9-9Securing products for driving ............................ 9-9Door locking mechanism .................................... 9-9Troubleshooting .................................................. 9-10Maintenance ......................................................... 9-11Water heater operation ................................... 9-12Gas operation ...................................................... 9-12230V Operation .................................................. 9-12Space Heater Operation ................................... 9-12Gas Operation .................................................... 9-12230V Operation .................................................. 9-12Fan Operation ..................................................... 9-13Microwave ............................................................ 9-13Battery Charger .................................................. 9-14Smoke Detector ................................................. 9-14Thetford Cassette C250 Toilet ........................ 9-15Parts ...................................................................... 9-15Optional Features ............................................... 9-15Preparing for use (standard) ............................ 9-15Preparing for use with Optional Features .... 9-17Using the toilet (standard) ............................... 9-17Using the toilet with Optional Features ........ 9-17Emptying ............................................................... 9-17Emptying with Optional Features ................... 9-18Cleaning and Maintenance ................................ 9-18Toilet Bowl ........................................................... 9-18Waste Holding Tank ........................................... 9-18Winter operation ............................................... 9-19Storage .................................................................. 9-19Rooflights ............................................................. 9-20The Omivent (12v) Rooflight ........................... 9-20Toilet unit malfunctions ..................................... 9-20The Heki 2 Rooflight ......................................... 9-20Mini Heki Rooflight ............................................ 9-21

Windows .............................................................. 9-21Polyplastic Window Opening ........................... 9-21Seitz Window Opening ..................................... 9-21Blinds & Flyscreens ............................................. 9-22Flyscreens ............................................................. 9-22Taps ........................................................................ 9-22Exterior Door Retainers .................................. 9-23Gas Locker Door ............................................... 9-23Internal Doors .................................................... 9-23Magnetic Catches ............................................... 9-24Bed Make-up ........................................................ 9-24L-Shape Lounge Double Bed ........................... 9-25Bunk Beds ............................................................ 9-25Removable Drawer Locker .............................. 9-26TV Aerial ............................................................... 9-26VHF Television Reception (Overseas only) ... 9-26Entertainment System ....................................... 9-26Radio/DVD ........................................................... 9-26LCD TV ................................................................. 9-26BPW Nose Weight Indicator Jockey Wheel . 9-27Explorer Protect - Autowatch Alarm System 9-27BPW Intelligent Drive Control (iDc) System9-28

SECURITY ............................................. 10-1Caravan Theft ...................................................... 10-1Robstop WS3000 ................................................ 10-1Anti-Wind Corner Steadies ............................. 10-1CRIS - The Caravan Registration and

Identification Scheme - VIN ...................... 10-2Window Etching & Chassis Marking .............. 10-2Electronic Tagging ............................................... 10-2

CARE OF YOUR CARAVAN ............... 11-1Exterior Cleaning ............................................... 11-1Glass Fibre Reinforced Plastic (GRP) ............. 11-1Acrylic Windows ................................................ 11-1Care Instructions for Seitz Windows ............ 11-1Care Instructions for Seitz Rooflights ........... 11-1Window Blinds & Flyscreens ........................... 11-1Winterisation/Storage ....................................... 11-1ABS - A Frame Cover, Wheel Spats & Panels 11-1Interior Walls ....................................................... 11-2Furniture ............................................................... 11-2Cooking Equipment ........................................... 11-2Carpets, Upholstery and Curtains .................. 11-2Shower Trays, Shower Room and Wash

Basin Fittings ................................................ 11-2Cleaning of all Taps ............................................. 11-2Water Containers .............................................. 11-2Water Systems - Sterilization .......................... 11-3Truma Space Heater .......................................... 11-3Thetford Toilet ..................................................... 11-3Chassis Mounted Spare Wheel Carrier ......... 11-4

CONTENTS-3

CONTENTS

Tyres ...................................................................... 11-4Pressures .............................................................. 11-4Tyre Wear and Damage ..................................... 11-4Changing a Wheel ............................................... 11-4Jacking ................................................................... 11-5Lubrication ........................................................... 11-5Maintenance of your BPW Chassis ................ 11-6Procurement of Spare Parts ............................. 11-6

STORAGE .............................................. 12-1Long Term & Winter Storage ........................... 12-1Caravan Covers .................................................. 12-1Power Drain ........................................................ 12-1

WARRANTY ......................................... 13-13-Year Manufacturer’s Warranty ..................... 13-1Parts Covered By This Warranty for Years

1 - 3 ............................................................... 13-1Specific Exclusions for Years

2 & 3 .............................................................. 13-1Conditions Attached to the Warranty: .......... 13-1

CODE OF PRACTICE - WATERINGRESS ......................................... 14-1

The Code ............................................................. 14-1Conditions Attached To the Code .................. 14-1Customer Obligation - Servicing .................... 14-1Mains Electrics ..................................................... 14-1Spare Parts ........................................................... 14-1Remedial Work ................................................... 14-2

CARAVAN CONSTRUCTION -MAIN COMPONENTS.................. 15-1

BPW Chassis ....................................................... 15-1Braking System .................................................... 15-1Body Shell ............................................................. 15-1Windows .............................................................. 15-1Insulation .............................................................. 15-1Front Panel and Gas Bottle Locker Lid ......... 15-1Awning Channel .................................................. 15-1Additional Fixings to Your Caravan Shell ....... 15-1Crusader ............................................................... 16-1

ELECTRICAL DRAWINGS ................. 17-113 Pin Plug Wiring Diagram ............................. 17-1Wiring Diagram - Crusader ............................. 17-2Road Lights - Crusader ..................................... 17-3

TECHNICAL SPECIFICATIONS........ 18-1Elddis Crusader ................................................... 18-1

TECHNICAL SPECIFICATIONS........ 18-2

GENERAL QUESTIONS ..................... 19-1

GLOSSARY ........................................... 20-1

SERVICE DOCUMENTS ..................... 21-1

INDEX ................................................... 22-1

CONTENTS-4

CONTENTS

1-1

INTRODUCTION

WELCOME ANDINTRODUCTIONCongratulations on choosing an Elddis TouringCaravan.

This Owner’s Handbook has been prepared foryour guidance to help you derive the greatestamount of pleasure from the use of your caravanand your leisure time. We strongly recommendthat you read this guide thoroughly so that youare fully aware of all the caravan’s features,equipment and systems.

Additional information and detailed applianceinstruction manuals are also contained in yourOwner’s Information Pack.

Your new Elddis caravan has been designed as arecreational vehicle and is intended forrecreational use only. It is not intended forbusiness use or for permanent habitation. Elddisaccepts no liability if the caravan is used for anypurpose other than recreational/holiday use.

Your caravan has been designed for towingbehind a normal motor car. Additional careshould be exercised when towing with a 4x4because of the ‘off-road’ nature of the suspension.Owners should not tow their touring caravanswith commercial vehicles (including light andheavy goods vehicles). When selecting a towingvehicle it is recommended that you consult theCaravan Towing Code, which is also included inyour Owner’s Information Pack.

By following the instructions provided in thishandbook and maintaining your caravan in a firstclass roadworthy condition, you are sure to havemany years of carefree use.

To ensure the very best quality and reliability alltouring caravan designs and new developmentsare rigorously tested. Therefore Elddis will acceptno liability or uphold the warranty if the caravanis altered or modified in such a way that wouldadversely affect the reliability.

Please Note: It is a condition of your warrantythat the caravan must have an “annual service”done by an Approved Retailer or Service Centre,and a record is kept. Pages are provided in theback of this guide, for your assistance.

Approved Retailers or Service Centres will beable to supply any replacement parts for yourcaravan, should the need arise, and in most casesany accessories you may require.

Please note: It is not possible to purchasereplacement parts direct from Elddis.

Changing market and supply situations mayprevent us from maintaining the exactspecification details in this guide and we thereforereserve the right to alter specifications asmaterials and conditions demand.

Enjoy your new caravan

Model Year

All Touring caravans manufactured by Elddis aredesignated by their model year. The 2009 modelyear runs from 1st September 2008 to 31stAugust 2009.

Elddis Group Technical Approvals

In order to ensure your new Caravan is safe touse Elddis are members of and have beeninspected by the following bodies.

National Caravan Council (NCC) who operateda certification scheme to ensure compliance withthe European safety standards for caravans.

National Inspection Council for ElectricalInstallation and Contracting (NICEIC) who carryout an annual inspection of Elddis electricalinstallations within caravans.

Confederation of Gas Installers (CORGI) whocarries out annual inspection to ensure that thegas installation installed by Elddis fully complywith all relevant regulations and standards.

Elddis has also obtained ISO9001:2000accreditation and this is audited by SGS UKLimited

1-2

INTRODUCTION

2-1

GENERAL SAFETY

GENERAL SAFETY

Please read before using your new caravan.

In order for you to get the most out of your newElddis caravan it is necessary for you to be awareof the following:

(i) Do not obstruct ventilators and cleanthem regularly, it is advisable to clean andcheck all the ventilators annually forblockages and where necessary rectify anyblockages found.

(ii) Inspect the high pressure flexible gas hose(available from your retailer) regularly fordeterioration and renew as necessary, withapproved type, in any case no later thanthe expiry date stated on the hose.

(iii) Turn off all gas appliances and turn off thegas supply before towing your caravan.

(iv) Your caravan’s gas barbecue point mustnot be used to allow gas to flow into yourcaravan.

(v) Never use portable cooking or heatingequipment inside your caravan. Do not useyour fitted cooking equipment as heatingat any time.

(vi) Never allow modification to your gas orelectrical system unless qualified personscarry them out. All modification to the gassystem should be carried out by a CORGIregistered gas fitter. Any modificationscarried out on the electrical systemshould be carried out by an electrician onthe roll of the NICEIC or be a member ofthe ECA.

(vii) In the interest of safety, replacement partsfor an appliance shall conform to theappliance manufacturer’s specifications andshould be fitted by him or his authorisedagent.

(viii) It is recommended that you provide a drypowder fire extinguisher complying withISO 7165 of at least 1KG capacity by theexit door and a fire blanket next to thecooker. Ensure you read the ‘advice tooccupier label’ fitted to your caravanusually found on the inside of thewardrobe door.

(ix) Never exceed your caravans MaximumTechnical Permissible Laden Mass. (seeCaravan Towing Vehicle Weight Ratio)

(x) The laden nose weight for your caravanshould not exceed the lower of thefollowing:

• Towing vehicles maximum nose weight

• Tow bar maximum nose weight

• The caravan’s maximum nose weightwhich is 100kgs

(xi) Ensure heavy and large items are securedbefore towing your new caravan to reducethe risk of damage being caused while thecaravan is in motion.

(xii) When your caravan is connected to yourtowing vehicle it should be level or slightlynose down. An excessive nose downattitude or a nose up attitude could leadto instability when towing.

(xiii) When your caravan is loaded to itsMTPLM and the weight distributed inaccordance with the towing code, yourcaravan is designed to be towed at amaximum speed of 130kmh/80mph.However, your attention is drawn to thefact that in the UK the maximum speedallowed for towing a caravan is 100kmh/60mph.

(xiv) It is illegal to tow your caravan whilst it isoccupied.

(xv) If your caravan is fitted with a lift up bunkit is designed for a maximum weight of 11stone and is not suitable for childrenunder 3 years old without supervision.

(xvi) Do not leave children under 14 years ofage unattended in your caravan.

IMPORTANT

Your attention is drawn to the noticeaffixed in the caravan’s wardrobe advisingon fire prevention, ventilation and what todo in case of fire.

VENTILATION

All caravans manufactured by Elddis are ventilatedat both high and low level in accordance withBSEN 721 Safety Ventilation. The fixed ventilationpoints fitted in your caravan must not be blocked

2-2

GENERAL SAFETY

under any circumstances as your safety maydepend upon them. It is advisable that the fixedventilation points are checked and cleaned(where necessary) on a regular basis.

High-Level Ventilation

This is always provided by fixed ventilation withinthe fitted roof skylight. All roof skylights fitted byElddis provide fixed free area ventilation. Theseroof skylights should be cleaned annually by useof a small brush to remove any dust that mayhave accumulated around the mesh fitted. Onsome roof skylights the mesh can be easilyremoved to aid cleaning. On fan-assisted roofskylights it is essential that the fan is switched offprior to cleaning.

Low-Level Ventilation

Low-level ventilation is provided under the frontchest of drawers, except in an L shape layout,where it can be found either in the nearside oroffside bed box. The exact position can beidentified via the white or black plastic coverused to prevent the ventilation from beingobstructed. In order to clean the ventilator,remove the cover by undoing the two screws andclean using a small brush. It is essential that thecover is replaced once cleaning is complete.

Ventilation in Separate Bedrooms

In caravans with separated sleeping areas,separate ventilation is required and is providedvia a roof skylight at high level and a ventilator atlow level within a bed box.

Gas Dispersal Holes

All appliances and gas unions have a gas dispersalhole nearby. It is essential that these are notblocked or made ineffective.

Petrol/Diesel Fumes

The fitting of a tail pipe to your exhaust willreduce the possibility of fumes entering yourcaravan through the front fixed ventilation points.

FIRE SAFETY

Fire Extinguishers

It is recommended that a 1 kg minimum capacitydry powder fire extinguisher be carried insideyour caravan at all times. A fat pan fire must nothave an extinguisher aimed at it, but must besmothered with a fire blanket.

In Case Of Fire

(i) Get everyone out of the caravan as quicklyas possible using whichever exit is quickestincluding windows. Do not stop to collectany personal items.

(ii) Raise the alarm. Call the fire brigade.

(iii) Turn off gas container valve if safe to do so.

Fire Retardant Foams

Under the requirements of the ConsumerProtection Act 1987, the manufacturer has aresponsibility to ensure that their product is assafe as possible. With this in mind all caravans areequipped with either Combustion Modified HighResilient (C.M.H.R.) foam cushions or sprungmattresses. These foams are very much saferfrom a fire point of view than those previouslyused. In addition all upholstery is made of fireretardant fabric.

3-1

PREPARING FOR THE ROAD

PREPARING FOR THE ROADBefore venturing out on to the road with yourtouring caravan, it is important that you preparecorrectly.

CARAVAN TOWING VEHICLE WEIGHTRATIOThis ratio has a major influence on stability. It isrecommended that:(i) The laden nose weight for your caravan

should not exceed the lower of thefollowing:

* Towing vehicles maximum nose weight,* Tow bar maximum nose weight* The caravan’s maximum nose weight,

which is 100kgs(ii) The actual laden weight of the caravan

should always be kept as light as possible.The lighter it is whilst being towed on aroad, the safer the outfit combination willbe.

(iii) The Caravan Club recommends a maximumcaravan/towing vehicle weight ratio of 85%of the towing vehicle’s kerb weight providingboth are properly maintained, fullyserviceable and the other recommendationsin this Handbook are followed.

(iv) Whilst you can legally tow at a higherweight ratio than 85% (subject tomanufacturers’ towing limits and drivinglicense restrictions) towing a heaviercaravan will increase the risk of instability,especially at higher speeds.

(v) The greater the actual laden weight of thecaravan in relation to the kerb weight of thetowing vehicle the more careful andexperienced the driver needs to be and thelower the speed at which instability could occur.

WARNING: It is strongly recommendedthe loaded weight of the caravan does notexceed the kerb weight of the towingvehicle.

NOSE WEIGHT INDICATOR JOCKEYWHEEL

The Jockey wheel nose weight indicator is fittedto all Elddis caravans. This can be used to giveguidance on the actual nose weight your caravanis applying to your car’s tow ball.

Please note that this should only be used as aguide. For information on how to use the noseweight indicator please go to the section on ‘HowTo Use Your Caravan’s Equipment’.

LOADING

Always lower and secure the jockey wheel andthe four corner steadies (with the braceprovided) before entering the caravan. This willensure that the caravan does not tip up when youare inside.

Please Note: Corner steadies should not beused as a jacking device.

Internal Loading & Checks

When loading your caravan it is advisable to:

(i) Distribute items evenly over the axle and aslow as possible to optimize road holding andachieve the best possible braking effect.

(ii) Do not overload on one side as this willcause the caravan to lean and affect the roadholding and stability.

(iii) Do not stow tins, bottles or heavy items inoverhead lockers when towing.

(iv) Loose articles should be stowed securely toavoid movement and possible damage.

(v) Ensure that all lockers and cupboard doorsare closed and secured.

(vi) Secure all bunks (if appropriate).

(vii) Store the main dining table in its transitposition.

(viii) Set the refrigerator for 12V operation if anyfresh food is stored in it and ensure thedoor is locked.

(ix) Fully close and lock all windows androoflights. Never tow with windows onnight setting.

(x) Leave all curtains and blinds open to preventdamage in transit. If your caravan has a rearwindow this may aid visibility.

External Loading & Checks

(i) Gas cylinders should only be stored,correctly positioned, and secured in the gasbottle locker. The gas should be turned off.

(ii) The leisure battery is stored and secured inthe battery locker box, set into the trayprovided and secured.

3-2

PREPARING FOR THE ROAD

(iii) Any external connections (battery chargers,connecting cables etc), should bedisconnected and stowed.

(iv) Check that all exterior locker doors aresecure and locked.

(v) Secure and lock the main caravan entrancedoor.

PRE-TOW CHECKLIST & HITCH-UP

Having loaded the touring caravan and securedthe lockers and main entrance door:

(i) Check touring caravan wheel bolts aretorque tightened to the required level (SeeIndex - Changing a Wheel).

(ii) Check tyre pressures (Refer to the TechnicalSpecification section) and tyre condition forroadworthiness.

(iii) Ensure the jockey wheel is down, in goodcontact with the ground, clamp tightlysecured, and the caravan handbrake is fullyon.

(iv) Wind up the corner steadies.

(v) Reverse the car close up to the caravan’shitch. It is advisable to seek assistance toguide you so that the car tow ball alignswith the caravan’s hitch. (Use of the caravanhandbrake is advised. Extreme cautionshould be taken if manoeuvring the caravandown hill or on wet, slippery surfaces).

(vi) Make sure the jockey wheel height issufficient for the hitch head to clear thetowing vehicles tow ball.

(v) Manoeuvre the hitch head over the tow balland lower the jockey wheel using thewinding handle, until the hitch head openingsits comfortably over the tow bar ball.

WINTERHOFF STABILISER - HITCHHEAD OPERATION

Coupling

The opened ball coupling is placed over the towball of the towing vehicle. As the coupling load isapplied to the tow ball the coupling willautomatically close, this is indicated when thesecurity lugs become parallel on the side of thehousing. (Fig 3.1)

Activating the stabiliser

The operating handle will not operate until theautomatic closing function has been engaged. Thehandle can now be fully pushed down. The hitchwill remain coupled with the stabiliserdeactivated to facilitate easier manoeuvring.

Checking the stabiliser

With the caravan coupled to your towing vehicleand the stabiliser activated, the condition of thefriction linings can be checked. The wear indicator(as shown in Fig 3.2) is within the top of theoperating handle. The bar graph is marked with(+) and (-) symbols with (+) indicating goodcondition of the pads and (-) indicating that thepads should be checked.

Disengaging the stabiliser

Lift up the operating handle with care to releasethe sprung loaded stabiliser function.

Fig 3-1

Fig 3-2

3-3

PREPARING FOR THE ROAD

Uncoupling

Before uncoupling disconnect the electricalconnections and breakaway cable. Also check thatit is safe to uncouple your caravan taking intoaccount any gradients. With the stabiliser functiondisengaged, simultaneously pull back and lift theoperating handle, this swings the securing lugs outof the locked position allowing the operatinghandle to be lifted into the fully open position.Before operating the jockey wheel, which will liftthe caravan free of the tow ball, check that bothcaravan and towing vehicle handbrakes areapplied!

If the caravan is not to be used for any lengthyperiod of time we recommend the ball coupling iskept in the closed position. This can be doneeasily by pressing the safety ball into the ballspace and slowly closing the operating lever.

Please note: The WS3000 ball coupling can belocked in both the coupled and uncoupledcondition with the ROBSTOP WS3000 hitchlock, however it is recommended that theRobstop is removed for towing.

USE OF YOUR CARAVANSBREAKAWAY CABLE

UK LAW requires that all caravans with brakes(e.g. caravans, horse boxes, car transporters etc),built on or after 1st October 1982, are fitted witha safety device to provide protection in theunlikely event of the separation of the maincoupling while in motion. It’s also a legalrequirement to use the breakaway cablewhenever it’s provided.

The purpose of the breakaway cable is to apply

the caravan’s brakes if it becomes separated fromits towing vehicle. The cable assembly is designedto part, allowing the caravan to come to a haltaway from the towing vehicle.

Construction - Usually a thin steel cable, possiblyplastic coated, and fitted with a means ofattachment to connect to the towing vehicle.

Operation - The cable should be able to pull tightto engage the caravan’s brakes without anyhindrance to its action, if the main coupling of thecaravan separates from the towing vehicle. Itshould never become taut during normal use.

Correct Procedure For Use

(i) Check cable assembly for damage. If indoubt contact your Retailer or ServiceCentre.

(ii) Make sure the cable runs as straight aspossible, and goes through a cable guideunderneath the caravan coupling.

(iii) Determine whether or not you have adesignated attachment point (a feature ofthe tow bar which has been identified by thetow bar supplier as being for the attachmentof a breakaway cable).

Where a Designated Attachment Point IsProvided On The Tow Bar

(i) Pass the cable through attachment point andclip it back on itself (Fig 3-4, Step 1);

or

Fig 3-3

STEP 1

Fig 3-4

3-4

PREPARING FOR THE ROAD

(ii) Attach the clip directly to the attachmentpoint (Fig 3-5, Step 2).

Note: this must be specifically permitted by thecaravan manufacturer’s guidance, as the clip maynot be sufficiently strong.

Where No Designated Attachment Point IsProvided On The Tow Bar

(i) Fixed Ball - Loop the cable around theneck of the tow ball. If you fit the cable likethis use a single loop only (Fig 3-6, Step 3).

(ii) Detachable Ball - You must contact thetow bar supplier for advice.

Other Means of Attachment

Alternatively, it may be possible to attach thecable assembly to a permanent part of the towbar structure with the approval of the tow barsupplier, or to an accessory sold for the purposesof breakaway cable attachment.

When The Breakaway Cable Is AttachedCheck To Ensure

(i) That the cable cannot snag in use on thecaravan hitch, jockey wheel or any

accessories e.g. a stabiliser, bumper shield,cycle carrier etc.

(ii) That there must be sufficient slack in thecable to allow the towing vehicle andcaravan to fully articulate without the cableever becoming taut and applying the brakes.

(iii) That it is not so slack that it can drag on theground. Leave it too loose, and the cablemay scrape along the ground, and beweakened so that it fails before doing itsjob!

BEFORE SETTING OFF

(i) Connect the 13 pin plug on the caravan A-frame to the towing vehicle.

(ii) Check that all tail-lights, brake lights, roadlights and indicators work correctly.

(iii) Ensure that the correct vehicle license /registration plate is attached to the rear ofthe touring caravan.

(iv) Using the jockey wheel lift the tow ballslightly to check hitch is locked onto the ball

(v) Wind up the jockey wheel until the wheelsupports locate into the cut out sections atthe base of the winding section.

(vi) Raise and secure the jockey wheel using theclamp. The jockey wheel should be parallelto the direction of travel at all times.

(vii) Check condition of and secure thebreakaway cable to the tow vehicle.

Fig 3-5

STEP 2

STEP 3

Fig 3-6

3-5

PREPARING FOR THE ROAD

HANDBRAKE

Your caravan is fitted with BPW running gear andhandbrake. It is essential that prior to towing youensure that your handbrake is in the fully offposition. This can be confirmed by ensuring thatthe handbrake arm is resting on the blue stopfitted to the side of the A frame as shown in Fig3-7 below.

CABLES

For peace of mind, you may wish to check theability of the cables to be able to cope withtowing the vehicle at extreme angles beforesetting off. To do so position the vehicle atalternate extreme angles and check that thecables do not pull too tight, are liable to stretchor become unplugged. No cables should beallowed to touch the ground as they will wearand become damaged and ineffective.

Please Note: If having followed this advice, youfeel you cannot achieve a satisfactory cablearrangement, consult your caravan or tow barsupplier or service agent.

Fig 3-7

3-6

PREPARING FOR THE ROAD

4-1

TOWING AND DRIVING

Fig 4-1

TOWING AND DRIVING

REVERSING

It is advisable to have a second person availablewhen reversing the caravan.

Start practising by choosing a left-hand bend forease. Reverse slowly; turning the wheel, initiallythe opposite way to the direction you want thecaravan to go.

Now the front of the caravan is nudged out andis moving the rear in the intended direction. Takecare not to hit the van with the car!

Midways through the manoeuvre, when thecaravan is correctly angled, reduce speed to acrawl and gradually apply opposite lock. Make thecar follow the caravan round then finallystraighten up.

Please Note: Proficiency at reversing can onlybe achieved with practice.

SPEED LIMITS

• Normal road towing: 50mph

• Motorways (including dual carriageways):60mph

SETTING OFF

(i) Let the clutch in smoothly on the towingvehicle. Allow more engine speed toproduce the power to move the additionalweight of the caravan.

(ii) Avoid wear and tear on the clutch andtransmission by taking extra care not to‘ride’ the clutch.

(iii) Change gears smoothly. Try not to jerk theclutch.

CARAVAN HANDLING

(i) Allow for the caravan being wider than thecar. Ensure you have a clear view to therear. This may require the fitting ofextended mirrors for towing your caravan.

(ii) Do not bump the kerb with the caravanwheels.

(iii) When passing other vehicles, allow morethan the normal clearance for driving solo.

(iv) Allow longer to obtain a fast enough speedto pass other vehicles.

(v) Allow for the vehicle being twice its normallength. Do not suddenly swing out.

(vi) Carry out all manoeuvres as smoothly aspossible.

(vii) Use the nearside wing mirror to check thecaravan has clearly passed other road userswhen overtaking and changing lanes.

(viii) Adverse weather conditions may affect thesteering and braking characteristics of yourcaravan.

4-2

TOWING AND DRIVING

5-1

ARRIVING ON SITE

ARRIVING ON SITE

CHECK SITE REGULATIONS

On arrival at a site, you should always check thesite regulations. This will help avoid anyunnecessary conflict with site management andother site users.

WARNING: Care has to be taken toprevent fouling when traversing ramps orother ground obstacles.

SELECTING A PITCH

Carefully select where you wish to place yourcaravan. The site should be as level as possible,preferably not under or near trees, well drainedand away from possible boggy areas. Considerhow you will move the caravan when it is time toleave the site. On sloping ground it is better topitch facing downhill, especially during wetweather.

SIDE-TO-SIDE LEVELLING

A quick glance at your pitch should tell you if youare likely to need side to side levelling i.e. levellingacross the axle. On uneven ground laterallevelling is accomplished by the use of a levellerjack or ramp and a spirit level placed ‘across’ thecaravan floor (not supplied).

Leveller Jack

Place the leveller jack, folded flat, in front of thewheel needed to be raised to level the axle. Towthe caravan onto the leveller jack and adjust theheight until the spirit level shows that the caravanis laterally level.

Ramp

(i) Reverse onto your pitch about 30cm (12")further back than you wish to end up.

(ii) Then place the levelling ramp in front of thewheel that needs to be raised.

(iii) Place a spirit level parallel to the axle on theA-frame or just inside the caravan door.

It helps to have two people at this point. Oneshould drive the car very slowly forward movingthe caravan wheel up the ramp, and the othershould indicate when the spirit level bubble is inthe middle.Whichever method you use, and once level:(i) Apply the caravan handbrake and chock the

caravan wheel if necessary.

(ii) Lower the jockey wheel to ground levelbefore unhitching. (See index uncoupling)

You should then park your car, usually next to thecaravan furthest away from the door side.

Please Note: On upward facing pitches whenthe hydraulically damped drawbar of the hitchbecomes fully extended, it will be necessary tocompress the drawbar slightly in order to achievea clean’ unhitching. With the caravan brake on,reverse the towing vehicle about 2.54cm (1") torelease hitch lock tension and using the jockeywheel adjustment, unhitch the caravan aspreviously described.

FRONT & BACK LEVELLINGThis should be done only when the laterallevelling is complete.(i) Place the spirit level pointing front to back

just inside the caravan door or on the Aframe.

(ii) Then raise or lower the jockey wheel untilthe caravan is horizontally level.

Please Note: If there is a significant front toback slope, you may need to place a block underthe jockey wheel.(iii) Next, wind down the corner steadies onto

load spreaders (blocks of wood a minimumof 15.25cm (6") square or ‘Big Foot’ steadyattachments) until they are firmly set againstthe ground.

Please Note: It is possible on very uneven sitesthat when fully extended blocks may be requiredunder the corner steadies to achieve this. It isimportant that the caravan is correctly levelled toensure the correct working of the refrigerator,cooker etc.(iv) Now that your caravan is level, place the

caravan step in front of the door ensuringthat it is stable and safe to use.

5-2

ARRIVING ON SITE

PARKING ON A REVERSE-SLOPINGSITE OR STEEP HILLFor successful parking on a reverse slope orsteep hill, the operator need only apply thehandbrake with one hand while gently butpurposely inching the caravan a small distancebackwards with the other.CAUTIONNever enter the caravan without firstlowering the four corner steadies with thebrace provided. Corner steadies should notbe used as a jack. Take care not to lift thecaravan wheels.

6-1

GETTING STARTED

GETTING STARTEDYou have arrived at your destination and nowwant to start to enjoy your new Elddis caravan.The following is a step by step guide toconnecting your services and getting everythingin your caravan working.

ELECTRICITY

Power Supply Charger

Your caravan is fitted with a power supply/charger. This will charge the caravan batterywhen fitted and also power the 12V systems inyour caravan.

It is recommended that you always carry a leisurebattery.

The Charger is fully automatic and will notovercharge the leisure battery.

12v Systems:

Your caravan is fitted with an automatic systemfor selection of power.

When connected to the 230V site supply theautomatic Power Supply/Charger will charge theleisure battery and the 12V systems.

When connected to the car (always disconnect230V supply), the system automatically switchesto the car supply.

When the ignition is switched on the 12V systemin the caravan is automatically switched off, carpower is supplied to the refrigerator and batterycharging is in operation.

GENERATOR/CHARGER

When connecting to a generator, always switchoff the RCD, start the generator and allowrunning for a few minutes to stabilize. When thishas happened, switch the RCD to the ONposition.

ELECTRICITY MAINS SUPPLY

Your caravan’s main electrical installation isdesigned to run on 230V at 50 hertz AC supply.

CONNECTING TO MAINS SUPPLY ONARRIVAL AT SITE

Before connecting the caravan installation to themains supply, check that:

(i) The mains supply is suitable for yourinstallation and appliances, i.e. whether it is

AC or DC and whether it is at the correctvoltage and frequency.

(ii) Your caravan is properly earthed. Neveraccept a supply from a socket outlet or plughaving only two pins, or from a lightingoutlet.

(iii) Any residual current device (earth leakagecircuit breaker) in the mains supply to thecaravan has been tested within the lastmonth. In case of doubt, consult the siteowner or their agent.

(iv) Make sure that the switch at the site supplypoint is off and that all electrical equipmentin the caravan is switched off by ensuringyour caravan mains isolating switch on theMCB is in the ‘OFF’ position.

ELECTRICAL WARNING

Attention: Always disconnect the electricalconnector between the towing vehicle andthe caravan before connecting a mainselectric supply to the caravan and beforecharging the caravan battery by any othermeans.

Once the above checks have been made:

(v) Remove any cover to the electricity inletprovided on the caravan, and insert thefemale connector of the flexible orangesupply cable as shown.

(vi) Locate the site supply and remove any coverfrom the socket outlet provided at thesupply point. Insert the male plug at theother end of the flexible orange supplycable. Switch on the main switch at the sitesupply point (if appropriate).

6-2

GETTING STARTED

(vii) Place any surplus cable under the caravan.Ensure that the surplus cable is not coiledup as it could overheat.

(viii) The MCB main electricity supply switchshould be put in the ‘ON’ position.

(ix) Check the RCD is working by pressing thetest button. Once pressed all electrical lightsand appliances should cease to operate.Reset, and then check the electrical systemis operational.

(x) Finally in order to get your 12V systemoperational, ensure the master 12V switch isin the ‘ON’ position. Refer to index forfurther details on the control panel fitted.

DISCONNECTING MAINS SUPPLYWHEN LEAVING SITE(i) Switch ‘OFF’ at the caravan mains isolating

switch.(ii) Remove the male plug from the site supply.(iii) Disconnect the female plug from the

caravan and store the cable in anappropriate locker.

OVERSEAS ELECTRICAL CONNECTION

Please Note: Connection to a mains voltagesupply OVERSEAS requires particular attention.

Care must be taken when connecting suppliesabroad since the supplies can be of REVERSEPOLARITY.

The significance of REVERSE POLARITY is thatwhen equipment is switched off, it may not beelectrically isolated. The only certain way ofmaking equipment safe is to unplug it.

A means of checking the polarity of the mainssupply when overseas is recommended. There areavailable several proprietary makes of equipmentfor the purpose.

If it can be achieved, it is preferable to connectlive to live, and neutral to neutral to maintain fullelectrical protection.

CHECK all caravan equipment is set-up to acceptthe site supply before actually switching on.

WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET

WARNING: It is essential that connections are made exactly as shown. If terminalmarkings are not in accordance with the above diagram they must be ignored.

6-3

GETTING STARTED

GAS SUPPLYYour caravan is designed to operate using eitherpropane or butane liquefied petroleum gas at30M/bar. Gas can be obtained from your caravandealer. Your caravan is designed to accept amaximum 2 x 6kg Truma gas bottles.

ConnectionMake sure that heating and cooking appliancesand gas cylinders are switched off.Each gas appliance is connected to its own gasisolation tap under the cooker. These areidentified on the tap via a label. Below is a key toidentify each label.To operate the tap the arrow on the tap showsthe direction of flow for the gas. The arrowshould be pointing towards the appliance for theappliance to operate. There will be a small labelnext to the bank of taps under the cooker, whichis also reproduced below:

Changing a Gas Cylinder

Before commencing to change a gas cylinder ensurethat the valve on the cylinder is turned fully off. Turnoff all gas operated appliances.

Remove the gas hose from gas cylinder.

Before refitting a gas cylinder, ensure that all gasoperated appliances are turned off - particularly afterwinterisation. Ensure all connections are secure.

WARNING: If cylinders other than thoserecommended are used, ensure that thecylinders are adequately supported, do notblock ventilation openings and cannotcause damage to fixtures and fittingslocated in the compartment.

Gas Regulator

Your new Elddis caravan has been fitted with afully approved gas regulator designed to operateat a gas pressure of 30Mbar. Your regulator isfitted with a test point, which is accessed via theinlet at the side of the regulator. This access pointis only for carrying out gas pressure tests andshould not be used for any other purpose.

CAUTION It is strongly recommended thatonly CORGI approved gas fitters carry out anywork on your caravan gas installation.

High Pressure Gas Hoses

You should only connect to this regulator using alength of approved high-pressure hose notexceeding 450mm from the gas cylinder to theregulator. These approved high-pressure hosesare available from your Elddis Retailer. Thesehoses are connected using screw thread fittings,which will make a seal if connected and tightenedusing a spanner. Once the hose is securelyconnected turn on the gas tap above theregulator, then turn on the gas bottle to allow gasto flow into the caravan.

In order to make all your caravan gas appliancesoperational it is necessary to open each appliancegas tap as detailed in previous column. All yourgas appliances should now be operational.Instructions on how to use each appliance aredetailed later in your handbook.

WARNING: Aerosols and highly flammableliquids must not be stored in thecompartment behind, or adjacent to, anygas appliance. Some industrial LPGappliances operate at high pressure andrequire a ‘high pressure’ regulator. Thisoften has an adjusting handle on it. NEVERuse such a regulator on a caravan.

Ventilation holes must be clear at all times.

Water Heater

Space Heater

Refrigerator

Cooking Appliance

Gas On/Off

Hob

6-4

GETTING STARTED

WATER SYSTEM

Your new Elddis Caravan is fitted with an onboard water pump.

When the system is first used or if air is suckedinto the system when emptying your watercontainer:

• Insert plug into wall socket and close lid tolock plug in place.

• Place carbon filter which is fitted to the hoseinto the water container.

• Insert plug into wall socket and close lid toSwitch on the 12V supply to pump.

• Open the farthest away hot water tap fromthe pump.

• When the water is flowing smoothly closehot tap and open the cold tap to expel theremaining air.

• Repeat points 4 and 5 for the second farthestaway tap from the pump, until the closest tapif finally purged of air.

Note: Following these instructions will maximisethe performance of your pump.

Water Tank

Filling your water tank:

Ensure all the taps are in the closed position andthe pump switch is in the centre position, andthen connect your external water container tothe water inlet using the connection hosesupplied.

Ensure the manual valve next to the water pumpis in the left position. (i.e. pointing away from thepump, see Fig 1). Then put the pump switch to thefill position and the pump should run and start tofill the water tank from the external watercontainer. When the tank is full the float switchfitted in the tank will switch off the pump.

Using your taps direct from an external watercontainer

Ensure the manual valve next to the water pumpis in the left position. (i.e. pointing away from thepump, see Fig 1). Then put the pump switch to thetaps position and open a tap. The pump shouldrun and water exits the tap. Once the tap isclosed the pump may run for a short time afterthe tap is closed in order to build up the correctworking pressure again.

Using your taps from the on board water tank

Ensure the manual valve next to the water pumpis in the right position. (i.e. pointing towards thepump, see Fig 2). Then put the pump switch to thetaps position and open a tap. The pump shouldrun and water exits the tap. Once the tap isclosed the pump may run for a short time afterthe tap is closed in order to build up the correctworking pressure again.

PLEASE NOTE: The valve should not be placed inthe centre position (i.e. pointing towards the sideof the caravan)

Fig 1

Fig 2

6-5

GETTING STARTED

How to Use Your Aquasource

CAUTION

Do not under any circumstances connect yourcaravan to the mains water supply without thepressure reducer fitted. Damage will occur to thecaravan’s water system! Max. working inletpressure: 7 bar. Static pressure: approx. 0.8 - 1bar

Connection to your water inlet

(i) Uncoil the hose and screw tap adaptor tothe drinking water stand pipe and plug inthe hose adaptor.

(ii) Raise the lid; clean both the water socketand the Aquasource plug. Push the plug intothe socket. Turn on the mains water supplyand check for leaks. Open one of the tapsand purge any air that may be trapped in thewater system. To remove, pull the lowertrigger and pull out the hose plug.

Draining Down Your Water System

(i) It is essential that you drain down yourcaravan water system when it is not in use.This is most important during wintermonths to protect against frost damage.

(ii) Disconnect the water pump and switch offpower supply.

(iii) Remove the water heater fuse from theswitch spur and store in a safe place.

(iv) Open the safety drain valve on the waterheater located next to the water heater.

(v) Open all taps and remove all plugs fromsinks and showers. Lever operated tapsshould have the lever put into the up andcentral position.

(vi) Open the drain outlets on the outside ofyour caravan.

(vii) Ensure the drain tap on your water tank isin the open position.

(viii) Adjust the level of the caravan to ensurethat the drain outlet is at the lowest pointof the caravan. This will aid the flow of waterto ensure all water is drained off.

(ix) After 30 minutes level the caravan andprepare it for storage if necessary.

6-6

GETTING STARTED

7-1

GAS SAFETY ADVICE

GAS SAFETY ADVICEIn the event of a suspected gas leak the gas mustbe turned off using the isolation valve on the gasbottle. A competent gas fitter should then checkthe system before it is used/reused.

Regularly check flexible gas hose, joints andconnections for tightness. Finally, make sure thateach gas appliance is working efficiently to therecommendations of the appliancemanufacturers.

See Index - Ventilation

FACTS ABOUT LPG

• LPG is not poisonous.

• Bi-products are harmless.

• LPG is dangerous if all air and oxygen isexcluded.

• LPG has been given a smell by themanufacturers in order to identify leaks.

• The gas is heavier than air and thereforesinks to the lowest point.

AWNING SPACES, LPG ANDAPPLIANCE EXHAUST

There is no danger of pollution of an enclosedawning space from the LPG exhaust from arefrigerator venting into it. Space heaters mayproduce sufficient exhaust to pollute the awningspace, if it is totally enclosed, from a generalcomfort, smell and hygiene point of view. Inextreme cases there could be a build up ofcarbon dioxide to a dangerous level. Caravanowners are advised to allow some fresh aircirculation in the awning space when suchappliances are in use.

Please Note: Ventilation holes must be clear atall times.

LPG GAS SYSTEM

Elddis does not recommend the use of anyexternal cylinders. All cylinders in use should bewithin the gas locker provided. If you wish toutilise a larger cylinder and have this outside thegas locker then the connecting hose must notexceed 750mm.

It is recommended that no flammable material isstored or placed within 300mm of any openflame. Your attention is also drawn to the fact thatthe surface of the Space Heater in your caravan

will get hot when in use. You are advised not touse any additional gas appliances outside yourcaravan unless it is a Gas Barbecue connected viathe Barbecue point supplied with your caravan.

Please ensure that you have read the operatinginstructions for each gas appliance contained inyour Owners Information Pack. Please ensurethat any gas hose left unconnected is protectedfrom dirt or other foreign bodies entering thehose.

GAS BARBECUE POINT

The gas barbecue point is situated on thenearside towards the front. This point is for usewith a gas barbecue only. Simply lift up the flap,unplug the red plastic end cap and connect theappliance in accordance with the gas barbecuemanufacturer’s instructions.

CAUTION: Do not use a gas barbecue insidethe awning. ALWAYS use the appliance in theopen air.

There will be an isolation valve fitted next to theBarbecue point. This is an automatic valve, whichcannot be operated unless a connection has beenmade to the Barbecue point. Do not apply anyforce to this value.

WARNINGS

• Fresh air circulation should be allowedbelow the caravan when appliancesare in use and when flues terminatebelow the floor to allow freeevacuation of the products ofcombustion. At least three sides of theunderfloor space should always bekept open and unobstructed especiallyby snow. Do not make any additionalopenings in the floor.

• Outlet sockets located within thecaravan should only be used with adedicated appliance and not anindependent unit.

• No appliance shall be used outsidewhen connected to an internal outlet.

• Maintain adequate spacing ofcombustible materials from sources ofheat.

• Do not use additional independent gasappliances inside the caravan.

7-2

GAS SAFETY ADVICE

8-1

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM

12v POWER SUPPLY

Battery Installation

Your caravan will be fitted with a BCA Leisurecharging and power distribution unit.

If you wish to install a leisure battery pleaseensure that it is placed on the battery traysupplied with your caravan. Then place the tray inthe battery locker fitted to the side of yourcaravan. Connect the battery to the clamp fittingsconnected to the connection leads within thebattery box.

Elddis recommends that you use sealed for lifeleisure batteries of a minimum rating off 40ampere-hours at 20 hours discharge rate.

Battery Maintenance

Your leisure battery should be maintained inaccordance with the manufacturer’s instructions.For information on the automatic chargingsystem in your caravan please refer to ‘AutomaticCharging System’ in the index.

Do not charge your leisure battery with anycharger other than that supplied. Failure tocomply may cause damage to your battery. If youremove your leisure battery, ensure that it is notplaced on a cold surface as the battery willdeteriorate more rapidly than if stored at asuitable temperature

Generators / Charger

All electrical equipment fitted in your newcaravan can be run from either a controlledgenerator or charger whose output is maintainedbetween 11volts and 14volts.

At least once every 3 years, the caravan electricalinstallation should be inspected and tested, and areport on its condition obtained, as prescribed inBritish Standard BS7671.

230v POWER SUPPLY

Mains Unit

The Mains Unit replaces the conventional fusebox. Similar, but larger ones are often fitted innew houses. The unit, normally located in thefront bed box, gives overloads and earth leakageprotection for the 230V electrical supply in yourcaravan.

For normal operation all switches on the unitneed to be in the ON position. The switches onthe left of the unit are known as MCB’s(miniature circuit breakers). These take the placeof the conventional fuse but are more convenient.In the event of a fault the MCB ‘trips’ i.e.automatically moves to the OFF position. Afterelimination of the fault the MCB can be re-set byswitching to the ON position (against the springpressure in an upwards direction). If an earth faultdevelops, or a person was to touch a live piece ofequipment, the leakage of current to earth shouldimmediately operate the RCD (residual currentdevice) and ‘trip’ the main switch, to the OFFposition. This switch can only be re-set afterelimination of the fault.

Please Note: In case of difficulty, consult anapproved electrical installation contractor (whomay be the local electricity board). It is dangerousto attempt modifications and additions yourself.Lamp holder-plugs (bayonet- cap adaptors) shouldnot be used under any circumstances.

Resetting the RCD

To re-set, operate the switch as for MCB’s.Periodically, the RCD should be checked byoperating the test button marked ‘T’. The unitshould immediately switch to the OFF position. Ifthe unit does not switch off then a qualifiedelectrician should be consulted. If the unit doesswitch off, the test is complete and the switch canbe re-set restoring the supply back to normal.

Please Note: Simultaneous operation of all ofthe 230V mains electrical equipment may not bepossible. A typical UK caravan site mains hook-uppoint provides a maximum output of 10 amps andon some continental sites the available outputmay be as low as 5 amps. If your loading exceedsthe site supply it may trip the site circuit breaker.Please check the available mains output with yoursite operator. The following items need to beadded together if used simultaneously.

230V mains equipment typical consumptionfigures:• Refrigerator ............................................ 0.50 amps• Charger .................................................... 0.50 amps• Water heater ............................................ 3.9 amps• Blown air heaters .................................... 8.5 amps• Colour TV ............................................... 2.50 amps• Microwave ............................................... 4.00 amps• Air conditioning ..................................... 4.00 amps

8-2

ELECTRICAL SYSTEM

AUTOMATIC CHARGING SYSTEM

The battery charger will operate automaticallywhen the caravan is connected to the mainsoutlet on a caravan site. The 12V system, with theexception of the 12V refrigerator and batterycharging, will not operate when the caravan isconnected to the towing vehicle.

CHECK all caravan equipment is set-up to acceptthe site supply before actually switching on.

MAXIMUM BULB RATINGS FORINTERNAL LIGHTS

Type of Light Maximum Bulb Rating

Compact Fluorescent ......................................... 9W

Reading Lights .................................................... 10W

Downlighters ...................................................... 10W

Dinette soffet lights ........................................... 20W

Bedroom lights ................................................... 10W

Please Note: Ensure that you only replace ablown bulb with one of the same rating. Neverreplace a bulb with one with a higher rating. Youshould ensure that when fitted, no bulb is incontact with the surface of the lamp or shade.

Connecting a Solar Paneland/or Satellite Dish

If you ordered your caravan with theentertainment pack option fitted then yourcaravan will have both a solar panel connectionpoint and a satellite TV connection point withinthe battery box.

Solar Panel Connection

To connect a solar panel insert the panelconnection lead into the connection point withinthe battery box, please ensure that you have aregulator in line whenever a solar panel isconnected.

Satellite TC Connection

To connect a Satellite TV receiver simply insertthe satellite connection into the connection pointwithin the battery box and this will feed thesatellite signal to the TV outlets within yourcaravan.

8-3

ELECTRICAL SYSTEM

12V FUSES - ALL MODELS

8-4

ELECTRICAL SYSTEM

MAINS UNIT

9-1

HOW TO USE YOUR CARAVAN’S EQUIPMENT

HOW TO USE YOURCARAVAN’S EQUIPMENTCongratulations on your purchase of a new Elddiscaravan. Within this section of your caravan’shandbook we will give you brief details on howto operate all of the caravan’s equipment fromthe gas cooking equipment to the widow blinds.For further details on the major equipmentwithin your caravan please read the individualappliance instructions contained with your userinformation pack.

Please Note: Before attempting to use any gasequipment please ensure that the gas bottle isconnected securely to the caravan’s regulator viaa high pressure gas hose and the bottle valve is inthe ‘on’ position. Also ensure the applianceisolation valves are in the ‘on’ position as shownin the gas system section.

Please Note: Before attempting to use anyelectrical appliance ensure that you haveconnected the mains connection cable to a mainshook up and that the mains isolation switch is inthe ‘on’ position.

ELECTRICAL CONTROL PANELS

Crusader

Your new Crusader Caravan will be fitted withthe control panel shown below

(i) To operate the 12V systems for your caravan depress the left rocker switch.(ii) To operate the pump for your water system and fill the on board water tank put switch marked with

a tap to the fill position and set the manual valve next to the pump to the right (pointing away fromthe pump). See page 6-4 for diagrams of the valves.

(iii) To operate the pump for your water system and run water to the taps put switch marked with a tapsymbol to the taps position and the manual valve next to the pump to the left (pointing towards thepump). See page 6-4 for diagrams of the valves.

(iv) The middle position of this switch is the off position.(v) When pump is running the neon light will illuminate.(vi) When the left hand button is depressed the available battery voltage will be displayed.(vii) When the right hand button is depressed the level of the water tank will be displayed.

Control panel for caravans with an onboard water tank.

9-2

HOW TO USE YOUR CARAVAN’S EQUIPMENT

COOKING EQUIPMENT

WARNINGS

(i) All pans should be mounted centrallyover the burners, even when cooling, toprotect adjacent walls.

(ii) Do not lower the glass cover until hobhas cooled down.

(iii) Glass lids may shatter when heated.Turn off all burners and grill beforeshutting the lid. The glass cover shouldbe raised when operating the grill.

(iv) Accessible parts may be hot when thegrill and oven are in use. Young childrenshould be kept away.

(v) Do not use grill or oven as a spaceheater.

(vi) When you are cooking it is essential toprovide additional ventilation, such asopening windows near grill, cooker andoven.

Gas Hob

(i) Turn the individual control knob for theburner you wish to light.

(ii) If the hob is fitted with electronic ignitionthen depress the ignition button, which canbe found on the front of the oven next tothe oven control, while depressing thecontrol knob. The depressing of the controlknob overrides the flame failure device fittedto the burner. If the burner fails to lightwithin 20 seconds then release the controlknob and wait 30 seconds before tryingagain.

(iii) Once the burner lights it will be necessary tokeep the control knob depressed for about 5to 10 seconds to ensure that the flamefailure device is heated up enough tooperate.

Burner controls

Gas Grill

(i) Turn the grill control knob to the high flameposition and with the knob depressed pressthe electronic ignitor button. If the grill doesnot light within 20 seconds then turn off thegrill control knob for at least 30 secondsbefore trying again.

(ii) Once the grill lights it will be necessary tokeep the grill control knob depressed for 5to 10 seconds to ensure the flame failuredevice is heated enough to operate.

Ignitor button

Grill control knob

9-3

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Gas Oven

(i) Turn the gas oven control knob tomaximum then depress the knob whilepressing the electronic ignitor button. If theoven does not light within 20 seconds turnoff the control knob and wait for 30seconds before trying again.

(ii) Once the oven is lit it will be necessary tokeep the control knob depressed for 5 to10 seconds to ensure the flame failuredevice is heated up enough to operate.

Oven control knob

9-4

HOW TO USE YOUR CARAVAN’S EQUIPMENT

OPERATING INSTRUCTIONS

When the caravan is on tow, the refrigeratorshould only be operated electrically, i.e. from the12V battery in the towing vehicle and not bymeans of the bottled gas.

The refrigerator can be run on 230V or LP gaswhilst stationary.

CAUTION: Only use one source of energy at atime.

WARNING: The refrigerator should not beoperated on LP gas whilst being towed orwhen on a petrol station forecourt.

Switching on the refrigerator

• Clean the inside of the refrigerator beforeyou switch it on.

• Let the refrigerator run for at least eighthours before you place food in it for the firsttime.

SMART ENERGY SELECTION (SES)

When you start up the refrigerator (equippedwith Smart Energy Selection (SES)) you shouldusually select the AUTO mode. The SES systemwill then automatically select the best of thethree available energy sources. The system willapply the following priority:

- mains voltage (230V)

- direct current (12V)

- liquid gas

If an energy source becomes available that has ahigher priority than the source the refrigerator iscurrently using (e.g. if your vehicle engine isstarted), the system will stop using the currentenergy source and switch to the energy sourcewith the higher priority.

If a fault occurs in one or more of the possibleenergy sources, the system will not generate anerror message while an alternative energy sourceis still available. The SES system switches overautomatically.

Note: If none of the energy sources are available,the blue LED flashes every second and an errorcode is shown in the display.

Automatic models additionally allow you to selectthe desired energy source manually.

Important: The memory of the SES systemsaves every change made to the setting.Consequently, the SES system will start up oneach subsequent occasion in the last-selectedsetting.

1. Open the valve of the gas bottle.

2. Open the taps of the gas supply.

3. Press main switch (A). The function LED willturn blue and all symbols on the LCD displaywill light up.

4. Use the mode selection switch to select the"Auto" function or one of the power suppliesthat you want. The LCD display will show theoption you have selected.

5. Set the desired refrigerating cooling level by

REFRIGERATOR MODEL THETFORD N112 LCD (Single Axle Models)

A = Main switch (on/off)

B = Mode selection switch

C = Cooling level selection switch

D = Function LED

E = LCD display

9-5

HOW TO USE YOUR CARAVAN’S EQUIPMENT

means of the cooling level selection switch (C).The LCD display will show the cooling levelsetting you have selected.

A. Use the main switch to switch therefrigerator on and off. The function LED willturn blue. The display LCD shows the mostrecent settings. After 10 seconds the LCDdisplay's backlight will go out. The functionLED remains blue.

B. Press the mode selector switch and the LCDdisplay backlight will show the setting for 10seconds. Pressing the mode selector switchsuccessive times takes you through the menuin the following sequence: AUTO, manual DC(12V), manual gas, manual mains voltage(230V) and back to AUTO. Select either theAUTO option or one of the other powersupplies that you want to use. The LCDdisplay shows the option you have selected. Ifyou select the AUTO option, the system willchoose the most suitable power supply andthe AUTO symbol and the symbol of thepower supply chosen by the system will bothbe shown on the LCD display. Ten secondsafter release of the mode selector switch, thesystem will switch off the LCD backlight.

C. Use the cooling level selector switch tocontrol the temperature of the refrigerator.When you press the cooling level selectorswitch, the LCD backlight will light up andshow the currently set temperature. Everytime you press the cooling level selectorswitch again, you set the refrigerator oneposition cooler. On reaching the coldesttemperature, the system will start again atthe warmest temperature setting. Tenseconds after release of the cooling levelselector switch, the system will switch off theLCD backlight.

POWERING WITH ELECTRICITY

Powering with electricity can be selected both bythe Auto mode (only Automatic fridges) andmanually.

Auto mode

Mains voltage (230V): This energy source willbe selected if the mains voltage is greater than200V. This power supply requires a continuouscurrent of 12V to operate the electronic controlsystem.

Direct current (12V): The SES system will select12V powering only if a mains voltage (230V) isunavailable, the vehicle engine is running and avoltage higher than 11V is available. If a faultoccurs during electrical powering (230V or 12V),an error message will not be shown on thedisplay as long as another energy source isavailable. The system will automatically switch tothe available energy source that has the highestpriority.

Selecting electrical power manually

Mains voltage (230V): The LED warns youwhenever insufficient voltage is available or if afault occurs. If this happens, the LED will startflashing once per second and an error code isshown in the LCD display. When sufficientcurrent is available again, or the fault has beenresolved, the LED will emit a steady blue lightagain.

Direct current (12V): The LED warns youwhenever your vehicle's engine is not running, orif a fault occurs, or if sufficient voltage is available.If this happens, the LED will start flashing onceper second and an error code is shown in theLCD display. Once the engine is running, or thefault has been resolved, or sufficient voltage isavailable again, the LED will again emit a steadyblue light.

NB: If the refrigerator has been manually set tooperate at 12V, it will not automatically switch toanother energy source when your vehicle'sengine is not running. In this case, the refrigeratorwill stop cooling.

POWERING WITH GAS

Powering with gas can be selected both by theAuto mode (only Automatic fridges) andmanually.

Auto mode

The system will select gas operation if mainsvoltage (230V) is unavailable; or the vehicle'sengine is not running.

Once mains voltage (230V) is available again orthe vehicle's engine is running, the system willswitch to the available energy source that has thehighest priority if the fridge is in Auto mode.

If the refrigerator switches from 12V DC to gasoperation when it is in auto mode, the systemwill wait for about 15 minutes before igniting the

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gas. During this time, however, the gas indicatorlamp will come on. The delay is built in to avoid itswitching to gas operation whenever you stop torefuel your vehicle. You can cancel the delay byimmediately switching the refrigerator off andthen on again.

If the system selects gas operation, the ignitionwill be activated automatically. The gas will flowto the burner and be lit by the electric ignition. Ifthe flame goes out, the gas will immediately be litagain.

Selecting gas operation manually

If the flame cannot be lit within 30 seconds, thegas supply will stop and gas mode will beswitched off. The LED will start flashing everysecond and an error code is shown in the LCDdisplay.

The gas mode can be reset only if therefrigerator is switched off. If you switch therefrigerator on again and the gas mode is still notworking, the LED of the manual gas mode willflash to indicate that gas is unavailable and anerror code is shown in the LCD display.

Switching off the refrigerator

Push the main switch (A). The blue LED will goout. The refrigerator is now completely switchedoff.

Use the special storage latch on the door lockingmechanism to fixate the open door. This preventsunpleasant odours and mould in the refrigerator.

Securing products for driving

One of the racks in your refrigerator has asystem for securing products during driving. The

system consists of a simple click-and-slide plasticstrip. To secure products on the rack whiledriving, push the plastic strip as tightly as you canagainst the products on the rack.

In the storage space on the inside of therefrigerator door, there is the unique Thetfordflexible bottle slide. The slide prevents bottlesfrom sliding around during driving. Push the slideagainst the products in the door or place theproducts between the bottle slide.

Door locking mechanism

The refrigerator door has an automatic locking

mechanism. The door locks automatically whenyou press it shut firmly. The lock releasesunnoticed when you open the refrigerator withyour hand. This automatic locking mechanism alsokeeps the refrigerator door shut during driving.For some models an additional security device isfitted below the refrigerator. By pushing thelocking bar over the pin when the door is closed,you can make doubly sure that the door does notcome open during your journey.

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OPERATING INSTRUCTIONS

When the caravan is on tow, the refrigeratorshould only be operated electrically, i.e. from the12V battery in the towing vehicle and not bymeans of the bottled gas.

The refrigerator can be run on 230V or LP gaswhilst stationary.

CAUTION: Only use one source of energy at atime.

WARNING: The refrigerator should not beoperated on LP gas whilst being towed orwhen on a petrol station forecourt.

Switching on the refrigerator

• Clean the inside of the refrigerator beforeyou switch it on.

• Let the refrigerator run for at least eighthours before you place food in it for the firsttime.

SMART ENERGY SELECTION (SES)

When you start up the refrigerator (equippedwith Smart Energy Selection (SES)) you shouldusually select the AUTO mode. The SES systemwill then automatically select the best of thethree available energy sources. The system willapply the following priority:

- mains voltage (230V)

- direct current (12V)

- liquid gas

If an energy source becomes available that has ahigher priority than the source the refrigerator iscurrently using (e.g. if your vehicle engine isstarted), the system will stop using the currentenergy source and switch to the energy sourcewith the higher priority.

If a fault occurs in one or more of the possibleenergy sources, the system will not generate anerror message while an alternative energy sourceis still available. The SES system switches overautomatically.

Note: If none of the energy sources are available,the blue LED flashes every second and an errorcode is shown in the display.

Automatic models additionally allow you to selectthe desired energy source manually.

Important: The memory of the SES systemsaves every change made to the setting.Consequently, the SES system will start up oneach subsequent occasion in the last-selectedsetting.

1. Open the valve of the gas bottle.

2. Open the taps of the gas supply.

3. Press main switch (A). The function LED willturn blue and all symbols on the LCD displaywill light up.

4. Use the mode selection switch to select the"Auto" function or one of the power suppliesthat you want. The LCD display will show theoption you have selected.

5. Set the desired refrigerating cooling level by

REFRIGERATOR MODEL THETFORD N175 LCD (Twin Axle Models)

A = Main switch (on/off)

B = Mode selection switch

C = Cooling level selection switch

D = Function LED

E = LCD display

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means of the cooling level selection switch(C). The LCD display will show the coolinglevel setting you have selected.

A. Use the main switch to switch therefrigerator on and off. The function LED willturn blue. The display LCD shows the mostrecent settings. After 10 seconds the LCDdisplay's backlight will go out. The functionLED remains blue.

B. Press the mode selector switch and the LCDdisplay backlight will show the setting for 10seconds. Pressing the mode selector switchsuccessive times takes you through the menuin the following sequence: AUTO, manual DC(12V), manual gas, manual mains voltage(230V) and back to AUTO. Select either theAUTO option or one of the other powersupplies that you want to use. The LCDdisplay shows the option you have selected. Ifyou select the AUTO option, the system willchoose the most suitable power supply andthe AUTO symbol and the symbol of thepower supply chosen by the system will bothbe shown on the LCD display. Ten secondsafter release of the mode selector switch, thesystem will switch off the LCD backlight.

C. Use the cooling level selector switch tocontrol the temperature of the refrigerator.When you press the cooling level selectorswitch, the LCD backlight will light up andshow the currently set temperature. Everytime you press the cooling level selectorswitch again, you set the refrigerator oneposition cooler. On reaching the coldesttemperature, the system will start again atthe warmest temperature setting. Tenseconds after release of the cooling levelselector switch, the system will switch off theLCD backlight.

D. The N175 Fridge/Freezer fitted in twin axlemodels has a divider heater. By heating themetal plate between the fridge and freezercabinet, the divider heater prevents iceforming when the freezer door is openedand also prevents the freezer door fromfreezing stuck to the metal breaker of thefridge. To save energy, the divider heater canbe switched off. The switch can be found onthe side of the control panel near the latch.

POWERING WITH ELECTRICITY

Powering with electricity can be selected both bythe Auto mode (only Automatic fridges) andmanually.

Auto mode

Mains voltage (230V): This energy source willbe selected if the mains voltage is greater than200V. This power supply requires a continuouscurrent of 12V to operate the electronic controlsystem.

Direct current (12V): The SES system will select12V powering only if a mains voltage (230V) isunavailable, the vehicle engine is running and avoltage higher than 11V is available. If a faultoccurs during electrical powering (230V or 12V),an error message will not be shown on thedisplay as long as another energy source isavailable. The system will automatically switch tothe available energy source that has the highestpriority.

Selecting electrical power manually

Mains voltage (230V): The LED warns youwhenever insufficient voltage is available or if afault occurs. If this happens, the LED will startflashing once per second and an error code isshown in the LCD display. When sufficientcurrent is available again, or the fault has beenresolved, the LED will emit a steady blue lightagain.

Direct current (12V): The LED warns youwhenever your vehicle's engine is not running, orif a fault occurs, or if sufficient voltage is available.If this happens, the LED will start flashing onceper second and an error code is shown in theLCD display. Once the engine is running, or thefault has been resolved, or sufficient voltage isavailable again, the LED will again emit a steadyblue light.

NB: If the refrigerator has been manually set tooperate at 12V, it will not automatically switch toanother energy source when your vehicle'sengine is not running. In this case, the refrigeratorwill stop cooling.

POWERING WITH GAS

Powering with gas can be selected both by theAuto mode (only Automatic fridges) andmanually.

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Auto mode

The system will select gas operation if mainsvoltage (230V) is unavailable; or the vehicle'sengine is not running.

Once mains voltage (230V) is available again orthe vehicle's engine is running, the system willswitch to the available energy source that has thehighest priority if the fridge is in Auto mode.

If the refrigerator switches from 12V DC to gasoperation when it is in auto mode, the systemwill wait for about 15 minutes before igniting thegas. During this time, however, the gas indicatorlamp will come on. The delay is built in to avoid itswitching to gas operation whenever you stop torefuel your vehicle. You can cancel the delay byimmediately switching the refrigerator off andthen on again.

If the system selects gas operation, the ignitionwill be activated automatically. The gas will flowto the burner and be lit by the electric ignition. Ifthe flame goes out, the gas will immediately be litagain.

Selecting gas operation manually

If the flame cannot be lit within 30 seconds, thegas supply will stop and gas mode will beswitched off. The LED will start flashing everysecond and an error code is shown in the LCDdisplay.

The gas mode can be reset only if therefrigerator is switched off. If you switch therefrigerator on again and the gas mode is still notworking, the LED of the manual gas mode willflash to indicate that gas is unavailable and anerror code is shown in the LCD display.

Switching off the refrigerator

Push the main switch (A). The blue LED will goout. The refrigerator is now completely switchedoff.

Use the special storage latch on the door lockingmechanism to fixate the open door. This preventsunpleasant odours and mould in the refrigerator.

Securingproducts fordriving

One of theracks in yourrefrigerator hasa system forsecuringproducts duringdriving. Thesystem consistsof a simpleclick-and-slideplastic strip. To secure products on the rack whiledriving, push the plastic strip as tightly as you canagainst the products on the rack.

In the storage space on the inside of therefrigerator door, there is the unique Thetfordflexible bottle slide. The slide prevents bottlesfrom sliding around during driving. Push the slideagainst the products in the door or place theproducts between the bottle slide.

Door locking mechanism

The refrigerator door has an automatic lockingmechanism. The door locks automatically whenyou press it shut firmly. The lock releasesunnoticed when you open the refrigerator withyour hand. This automatic locking mechanism alsokeeps the refrigerator door shut during driving.For some models an additional security device isfitted below the refrigerator. By pushing thelocking bar over the pin when the door is closed,you can make doubly sure that the door does notcome open during your journey.

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TROUBLESHOOTING

Before calling the authorised Service Department please check whether:

• The instructions in the section “Using the refrigerator” have been followed.

• The refrigerator is not tilted excessively.

• It is possible to operate the refrigerator with an available power source.

Failure: The refrigerator does not work in gas operation mode.

a) Gas bottle empty. a) Change gas bottle.

b) Is the supply cut-out device open? b) Open the cut-out device.

c) Air in the gas pipe? c) Switch device off and on again 3-4 timesto remove air from the gas pipe.

Failure: The refrigerator does not work on 12V.

Possible cause Action you can take

a) On-board fuse defective. a) Fit new fuse.

b) On-board battery discharged. b) Check battery, charge it.

c) Engine not running. c) Start engine.

Failure: The refrigerator does not work on 230V.

Possible cause Action you can take

a) On-board fuse defective. a) Fit new fuse.

b) No connection to supply voltage. b) Establish power connection.

c) AES: gas operation despite c) Appliance switches to gasconnection to the supply voltage? operation due to insufficient supply voltage

(automatically switches back to 230Voperation).

Failure: The refrigerator does not cool sufficiently.

Possible cause Action you can take

a) Inadequate ventilation to a) Check that the ventilationthe unit. grilles are not covered.

b) The thermostat setting is b) Turn the thermostat to atoo low. higher setting.

c) There is too much ice on c) Check that the refrigeratorthe condenser. door seals when shut.

d) Too much warm food put d) Let food cool down first.inside.

e) Appliance running for a e) Wait several hours, checkshort time. again.

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MAINTENANCE

• Works on gas components and electrical installation may only be carried out by authorisedpersonnel. We recommend to contact your Dometic Service Centre.

• EN 1949 stipulates that the appliance’s gas equipment and its associated fume system must beinspected after installation and a certificate issued.

Afterwards a qualified technician must inspect according to EN 1949 every two years and acertificate issued.

It is the user’s responsibility to arrange for inspections after purchase.

• It is recommended that the gas burner be inspected and cleaned as necessary at least once a year.

We recommend maintenance following an extended shutdown of the vehicle.

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WATER HEATER OPERATION

Gas operation

(i) Ensure that the water heater has been filledwith water and that the outside flue coverhas been removed.

(ii) Using the Ultrastore control knob, turn thedial to the desired temperature setting thenturn the outer ring to the flame position.

(iii) Once the Ultrastore is switched on a greenlight is visible within the switch and the unitwill now try and ignite.

(iv) If within approximately 10 seconds, theUltrastore fails to ignite then a red failurelight will also appear. If this happens wait 30seconds before trying again.

230V Operation

(i) Simply depress the Electrical switch fittednext to the gas control to the 230V position.This will turn on the water heaters electricalelement. It is imperative that there is waterin the heater whenever the Gas or Electric isswitched on.

SPACE HEATER OPERATION

Gas Operation

(i) Turn the gas control on top of the heater tothe desired setting and depress the knob.

(ii) Keeping the control knob depressed lookinto the viewing window and see if the gasignites. You should be able to hear it tickinguntil the pilot light ignites.

(iii) Once the pilot light is lit keep the controlknob depressed for a further 20 seconds toallow the thermocouple to operate.

(iv) If the heater fails to ignite please wait 20seconds before trying again.

230V Operation

(i) Simply depress the main switch on theUltraheat control panel to the 230V position.

(ii) Then set the power rating you require onthe panel at either 500w 1000w or 2000w.

Ultrastore Control Gas Control

Ultraheat Control

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Fan Operation

The blown air function of the space heater iscontrolled by the three position switch on top ofthe heater.

(i) Position 0 is off

(ii) Position A operates the fan in automaticmode. In this position the fan will only runwhen there is sufficient heat to require theair to be circulated.

(iii) The third Position will operate the fan at alltimes.

(iv) The speed of the fan is controlled by thenumber position set with 5 being the fastestspeed and 1 being the lowest.

WARNING: The space heater surfacesbecome hot in use and the guard provideddoes not give full protection to the youngor elderly.

Fan Control

MICROWAVE

Note: Your microwave is connected to your230V electricity supply via a non customeruseable plug.

Controls:

• Time + Button increases the duration ofoperation.

• Time - Button decreases the duration ofoperation.

• Power button sets the power level for themicrowave.

• Stop button can be used to stop themicrowave before the full time set haselapsed.

• Start button sets the microwave working forthe time set.

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BATTERY CHARGER

The battery charger for the caravan battery willautomatically switch on when the caravan isconnected to a mains supply. The battery chargerwill also provide a 12V supply to the caravanwhen a battery is not connected. Please note thatthe battery charger fitted is designed to keepyour battery charged and is not designed forcharging up a flat battery.

SMOKE DETECTOR

The caravan smoke detector will become activeonce the 9V battery which should be suppliedwith the smoke detector is connected. Thesmoke detector fitted to your caravan has analarm pause mode which will reduce thesensitivity of the alarm for a short period toallow for cooking within the caravan. The alarmpause mode is activated by pressing the buttonmarked HUSH on the smoke detector. While thedetector is in the pause mode the detector willbeep once per minute to alert that the alarmpause mode is activated.

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THETFORD CASSETTE C250 TOILET

Introduction

The Thetford Cassette Toilet is a high qualityproduct. The toilet forms an integral part of yourcaravan or camper bathroom, thanks to itsfunctional design which combines modern stylingand ease of use. The C-250 Cassette Toilet ismanufactured from high quality syntheticmaterials which makes it a durable, user andmaintenance friendly toilet.

The toilet is made up of two parts: a permanentlyfixed part and a Waste Holding Tank that isaccessible from the outside. The removable WasteHolding Tank is located under the toilet bowl andcan be removed via a door on the outside of thecaravan or camper. The Thetford Cassette Toilet isthe solution to the sanitary problem in yourcaravan or camper!

The operating instructions cover ThetfordCassette Toilet models C-250S, C-250CS (modelsconnected to the vehicle’s central water tank)and C-250CWE (model with its own flush-watertank). There are differences in the use of thesemodels. Please ensure that you follow theinstructions that apply to your toilet model.

PARTS

a) Removable Seat and Lid

b) Swivelling Toilet Bowl

c) Blade Handle

d) Flush Button

e) Waste Holding Tank Level Indicator

f) Water Filling Door (only if toilet has ownflush-water tank)

g) Rotating Emptying Spout

h) Automatic Pressure Release Vent

i) Sliding Cover

j) Removable Mechanism

k) Vent Plunger

l) Pull-out Handle

m) Wheels

n) Blade Openener

o) Access Door to Waste Holding Tank

Optional Features

p) Electric Blade

q) Automatic Ventilator

r) Waste Pump-Out System

s) Waste Holding Tank Multi-Level Indicator

t) Flush-Water Tank Level Indicator (only iftoilet has its own flush-water tank)

Note: Optional features can be bought fromThetford dealerships.

Preparing for use (standard)

1. Open the access door on the outside of yourcaravan or camper.

2. Remove the Waste Holding Tank by pullingthe safety catch (which holds the tank inplace) upwards.

3. Pull the Waste Holding Tank outward to thestop. Tip it slightly and take the tank fully out.

4. Place the tank upright and turn the rotatingemptying spout upwards. The emptying spoutensures that the tank can be easily andhygienically emptied.

5. Remove the cap, with the measuring cupinside, from the emptying spout and pour thecorrect dosage of Thetford toilet fluid (seeproduct label) into the holding tank. Thisavoids unpleasant smells and keeps the insideof the tank clean. Next add approximately 2litres of water - enough to ensure that thebottom of the Waste Holding Tank iscovered. Far more information on Thetfordtoilet fluids, see last page of this manual.Screw the cap back onto the emptying spoutand turn back to its original position.

Note: The Emptying Spout Measuring Cap issupplied in the same packaging as this manual.

Caution: Never add toilet fluid directly via theblade or the toilet bowl as this could damage thelip seal of the Waste Holding Tank. Always pourthe fluids via the emptying spout.

6. Slide the Waste Holding Tank back into itsoriginal position via the access door. Makesure that it is secured with the safety catch.Close the access door and lock it. YourThetford toilet is now ready to use.

Caution: Never use force if you cannot get thetank back into place easily. This may cause serious

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Standard C250 OptionalfeaturesC250

Control panel(with optional features)

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damage. If blockage occurs, always check if theblade handle is in the correct (closed) position.

7. For toilets with own Flush-Water Tank: Openthe water filling door and fill the flush-watertank with the correct dosage of Aqua Rinse.This Thetford toilet fluid keeps the flushwater fresh and improves the flushing. Next,fill up the flush-water tank with clean water(approximately 8 litres) using a ferry can orhose. Your toilet is now ready to use.

Preparing for use with Optional Features

8. Automatic Ventilator: Open the access dooron the outside of your caravan and removethe Waste Holding Tank (as described above).

9. Remove the filter housing cover and if nofilter is present, place a new filter into thefilter housing. Peel off the sticker lids on thefilter. Place back the cover of the filterhousing.

Using the toilet (standard)

10. Turn the bowl to the desired position withthe lid closed and using both hands.

11. To activate the control panel, press theflush-button once. The control panel displaywill stay activated for approximately 5minutes. Run some water into the bowl bypressing the flush button again briefly.

12. The toilet may be used with the blade openor closed. To open the blade, slide the bladehandle under the toilet bowl sideways. Afteruse, open the blade (if still closed) and flushthe toilet by pressing the flush button forseveral seconds (if necessary re-activate thecontrol panel). Close the blade after use.

Caution: If your toilet has its own flush-watertank, please make sure that you do not travelwith a flush-water tank that is too full. Do nottravel with water in the toilet bowl. Failure toadhere to this notice may result in water damageto your caravan or motor home.

Using the toilet with Optional Features

13. Electric Blade: Push the electric blade buttonon the control display to electrically open orclose the blade. In the case of failure, you canmanually open or close the blade by slidingthe small handle under the toilet bowlsideways.

14. Automatic Ventilator: The ventilatorautomatically starts when the control panelis activated (by pressing the flush button) andwill automatically shut off after approximately5 minutes. The Automatic Ventilator Indicatorwill flash until automatic shut-off occurs. Ifyou want to stop the ventilator, press theAutomatic Ventilator button. If you want tore-start the ventilator, press the button again(the LED will start flashing again).

15. Flush Water Tank Level Indicator (only fortoilets with own flush-water tank): When theFlush Water Tank Level Indicator lights up,refill the flush-water tank, as only about 1.5litres of water is left in the tank, which issufficient for approximately 2 flushes.

Emptying

The Waste Holding Tank has a capacity of 18litres and requires emptying when the red light(LED) on the toilet control display lights up, whenthe Waste Holding Tank only has capacity forapproximately 2 more litres, which is no morethan two to three further uses.

Make sure that the blade is closed. Open theaccess door located outside the vehicle, pull thesafety catch upwards and remove the WasteHolding Tank.

16. Place the Waste Holding Tank in an uprightposition (Pull-Out Handle at the top, Wheelsat the bottom). Slide the handle sideways - tothe front of the tank - until it snaps out of itslocked position.

17. Pull the handle up and wheel the WasteHolding Tank to an authorized waste disposalpoint.

18. Push the handle back into its locked position.Turn the emptying spout upwards andremove the cap from the spout. Hold theWaste Holding Tank in such a way that duringemptying you can operate the vent plungerwith your thumb. To empty the tank withoutsplashing, depress the vent plunger whileemptying the tank. After emptying, rinse thetank and blade thoroughly with water.

Caution: Do not seriously shake the tank or usehigh pressure water cleaners. This may causedamage to the tank’s interior.

Note: The vent plunger should only be depressed

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once the emptying spout is pointing downwards.Prepare the toilet for re-use if required. Slide theWaste Holding Tank into the toilet and close theaccess door.

Emptying with Optional Features

19. Waste Holding Tank Multi-Level Indicator:The lower lamp indicates that the WasteHolding Tank is almost empty; the middlelamp indicates that it is more than half full;when the upper lamp lights up, the tankneeds emptying as it can only take 2 - 3further uses.

Note: The Waste Holding Tank Level Indicatorwill flash when the holding tank is not present. Inthis case the toilet will not flush.

20. Waste Pump-Out System: When activatingthe control panel this feature automaticallylights up. When the Waste Holding Tank LevelIndicator illuminates, press the WastePump-Out button to pump out the wastefrom the holding tank into the vehicle’swaste tank. The button will flash while thewaste is being pumped and will stopautomatically (after approximately 5 minutes)when all waste has been transferred. If thevehicle’s waste tank is full, the WastePump-Out light will flash rapidly and nopump-out will be possible until the centraltank is emptied. (Check the level of thevehicle’s waste tank on the vehicle’s centralconsole). After the Waste Holding Tank hasbeen emptied, there will be approximately1.5 litres of waste left in the tank. This isnormal. Add 2 litres of water and a correctdosage of Thetford toilet fluids to the WasteHolding Tank.

Caution: It is vital that the correct amount oftoilet fluid is added to ensure the properbreakdown of the waste in the holding tank. Onlyuse the system when the tank is full. Using thesystem too often on an empty tank can causedamage to the pump, which could cause thesystem to fail.

Cleaning and Maintenance

The toilet should be cleaned and maintainedregularly, depending on the amount of use. Toclean Thetford toilets, we advise using water andThetford Bathroom Cleaner.

Caution: Never use bleach, vinegar or otherpowerful household cleaners that contain thesesubstances. These may cause permanent damageto the seals and other toilet components.

Toilet Bowl

- Squirt Thetford Bathroom Cleaner into thetoilet bowl.

- Flush the toilet bowl with water and wipedown the rest of the toilet with a dampcloth.

- Clean seat and lid The seat and lid can easilybe removed: Lift the seat and lid assemblyand pull the round pins (inside the assembly)outwards from the pin holes. After cleaning,replace the seat and lid by positioning theround pins in front of the pin holes and pushthe lid and seat downwards.

- To keep your flush water fresh and toprevent deposits from forming in your toiletbowl, add a correct dosage of Aqua Rinse inyour flush water tank, if present, on yourtoilet.

Tip! For a really shining toilet, dry with a soft drycloth after cleaning.

Waste Holding Tank

To keep your Waste Holding Tank fresh and clean,Thetford has developed a number of differenttoilet fluids. Thetford toilet fluids suppress smells,reduce formation of gas, promote breakdown oftoilet waste and increase the life span of a mobiletoilet. We advise a thorough cleaning of the WasteHolding Tank once each season. Next to usingThetford’s Cassette Tank Cleaner, the powerfulcleaning agent for the periodical cleaning of theWaste Holding Tank of your toilet, we suggest thefollowing:-

- Remove the removable mechanism from theWaste Holding Tank by turning itanti-clockwise and rinse it under a tap.

- Remove the cover plate from the AutomaticPressure Release Vent by prising it up using asmall screwdriver. Use one hand to push theAutomatic Pressure Release Vent open whileholding the float of the Automatic PressureRelease Vent on the inside of the tank withthe other hand. Push the float upwards, turnit 180 degrees and remove it from below.Remove the rubber seal underneath the float.

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Rinse the float and rubber seal under a tap.Replace the rubber seal and float for theAutomatic Pressure Release Vent using thesame method in reverse.

The rubber seals in the toilet (the lip seal, themechanism seal, the automatic pressure releasevent seal and the cap seal) should be regularlycleaned with water and treated with ThetfordHigh Grade Seal Lubricant. This will ensure thatthe seals remain flexible and in good condition. Ifthe toilet is not to be used for any length of time,it is important to treat the seals with ThetfordHigh Grade Seal Lubricant after cleaning.

Caution: Never use Vaseline or any vegetable oilexcept olive oil. These may cause leakage ormalfunction. The lip seal is a part of the toilet thatis subject to wear. Depending upon the extentand manner of use, the seals will become lesseffective and will need replacing periodically.

Cleaning and Maintenance for OptionalFeatures

- Automatic Ventilation: The filter of theAutomatic Ventilation needs to be renewedperiodically. After approximately 4 full weeksof use, the filter loses its absorption power.

- Pump-Out Waste System: To ensure optimalfunctionality of the Pump-Out Waste System,periodical maintenance of the tube and pumpis recommended. After emptying the WasteHolding Tank completely, fill it with cleanwater and empty it again. This will clean thepump and the hose. Do this once every 3weeks when on holiday. This should ensureproper operation of the system.

Winter operation

You can use your Thetford Cassette Toilet asnormal in cold weather as long as the toilet issituated in a heated location. If there is a risk offreezing we advise that the toilet is drained byfollowing the instructions under ‘Storage’. Forenvironmental reasons the use of antifreeze, suchas that used in car radiators, is notrecommended.

Storage

It is important that you follow the instructionsbelow if you do not expect to use your Thetfordtoilet for a long (winter) period.

- Activate the Control Panel by pressing theflush button. Open the blade and press theflush button until water stops flowing intothe bowl. Close the blade. Open the accessdoor on the outside of your caravan orcamper and empty the Waste Holding Tank atan authorized waste dump. Follow theinstructions for cleaning and maintenance. Toallow the Waste Holding Tank to dry, do notplace the cap back on the emptying spout ofthe tank.

21. If the toilet has its own flush-water tank,place a sufficiently large bowl under the draintube to catch the remaining water from theflush-water tank and remove the drain plug.When no more water exits, put the drainplug on the drain tube, put it back in itsoriginal position and close the access door. Ifthe toilet is connected to the vehicle’s watertank, please follow your vehicle’s instructionsfor draining the central water system. If yourtoilet is optionally featured with a WastePump-Out System, take out the WasteHolding Tank and completely clean it (seeCleaning and Maintenance). After cleaning, fillit with water, put it back and empty it via thewaste pump-out system. Repeat this twice.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

Toilet unit malfunctions

Contact your dealer or a Thetford ServiceCentre.

We advise draining the fresh water tank prior totravelling. Antifreeze should not be required ifthe motor home is heated. If you do wish to useantifreeze, brands containing the followingproperties may be used in the fresh water tank:

• Ethylene glycol

• Mono-Ethylene glycol

• Propane-diol

• Glycerol

• Ethane-diol

• Glycol

Never use alcohol based antifreeze, i.e. Methanol,Ethanol, and Iso-propanol.

ROOFLIGHTS

Your caravan is fitted with at least one type ofthe following roof lights.

The Omivent (12v) Rooflight

The Omivent is a double-glazed roof lightconstructed from a synthetic ultra-violetscreened material. Its side-operating mechanismallows a completely free central opening with

built-in fixed ventilation when closed. It operatesas an extractor fan and air intake fan.

Please note: Do not change the direction of thefan unless it has been switched off ‘O’ positionand the blades have stopped rotating.

The Heki 2 Rooflight

To open to the tilted position:

(i) Press the knob in the toggle catches oneither side of the rooflight and turn throughapprox. 90°.

(ii) Grasp the metal bar in the middle, snap it outof its holder, swivel down and press therooflight upwards. (The rooflight is held bythe two gas springs after approx. 150mm).

(iii) Swivel the metal bar towards the rooflightand snap into its holder.

(iv) To close the rooflight, proceed with steps (i-iii) in reverse order.

To open in the intermediate position:

(i) Open the toggle catches on either side ofthe rooflight.

(ii) Grasp the metal bar in the middle; snap it outof its holder, swivel down and press therooflight outwards. (Rooflight is openedautomatically after approx. 150mm by thetwo gas springs.)

(iii) Open both fasteners and swivel the metalstrap toward the intermediate position andpull the rooflight down until the metal strapis stopped by the fasteners.

(iv) To close, proceed with steps (i-iii) in reverseorder.

To open in the ventilation position:

(i) Open the toggle catches on either side ofthe rooflight.

(ii) Using both hands on the two toggle catches,press the rooflight up about 2cm and fastenthe toggle catches in the correspondingsetting.

(iii) To close, proceed with steps (i-ii) in reverseorder.

Closing the blinds:

(i) Take hold of the end rod (without rocker) inthe recessed grip and engage in the oppositeend rod (with rocker).

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

(ii) Select the required position (blackout/flyscreen) by moving both joined end rodstogether.

CAUTION: In extremely bright sunshine, theblackout blind must only be closed two-thirds,and the rooflight must be set in the continuousairing position.

Opening the Blinds:

(i) Move blind (end rod with rocker) right tothe outside.

(ii) Hold the recessed grip with one hand; withthe other hand, press the rocker and movethe blind back (do not let it recoil).

CAUTION

• Do not stand on the acrylic rooflight.

• Close HEKI 2 completely before moving off.

• Do not leave your caravan when HEKI 2 isopen.

• Please consult your supplying dealer if youhave any problems or defects.

• Remove any snow/ice or dirt before openingthe roof.

• Do not open when it rains or when there isa strong wind.

Mini Heki Rooflight

(i) To open, push the large central button.

(ii) Whilst depressed, slide the bar to thedesired position and locate into the stopsprovided.

The Mini Heki roof light will generally be fitted inwashroom areas.

WINDOWS

Your caravan will be fitted with either Polyplastic;Seitz framed windows, or a mixture of both.

Polyplastic Window Opening

(i) In order to open the Polyplastic window it isonly necessary to move the catch upwardsand release the catch from the backing plate.

(ii) The Polyplastic window should remain in theopen position once opened, however if itdoes not then tighten the friction control onthe window stays to increase the holdingforce.

(iii) The Polyplastic window is also fitted with anight ventilation position where the catch isset to the centre position on the backingplate; in this position it may be possible forrain to enter the caravan in adverseconditions.

Seitz Window Opening

(i) In order to open the Seitz window you mustdepress the button on the catch beforemoving the catch. Failure to do so will lead tothe catch breaking.

(ii) Seitz windows will automatically stay openonce open due to the built in ratchet withinthe stay.

(iii) In order to close the window it is necessaryto open the window fully then close thewindow in one steady movement beforeclosing the stays when the button shouldclick into the locked position.

Keep button pushed in, then turn handle

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

BLINDS & FLYSCREENS

Blinds

(i) Pull blind down by its centre catch. Do notpull down by one side of the blind. This willinevitably lead to problems.

(ii) Do not allow blinds to spring back freely.Always control them by hand.

Flyscreens

(i) To operate the flyscreen, either pull thescreen fully down, fully up or across,dependant on type of window fitted, and clipinto place on the blind/frame.

(ii) To release, unclip from the blind/frame. If across bar is fitted, gently pull the crossbardownwards towards you and allow thetension of the spring to roll up the flyscreen.

(iii) Where a crossbar is not fitted, disconnectfrom the blind catch and release gently.

(iv) It is recommended that blinds are not in theclosed position whilst the caravan is moving.

TAPS

All the taps are operated by lifting the lever andturning the lever right for cold and left for hotwater. In order for the taps to work, the pumpswitch on the control panel needs to be in theON position. For caravans with fixed watertanks the taps need to be in the TAPS position.

WARNING: The water temperature couldbe very high so do not lift the lever withthe tap turned to the full left position.

Kitchen Tap

Shower Mixer Tap

Bathroom Tap

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

EXTERIOR DOOR RETAINERS

The door retainer fitted to your Elddis caravan isoperated by simply lightly pushing the door tothe side of the caravan. The retainer shouldautomatically engage and hold the door in place.To release the door simply pull the lever locatedon the side of the retainer towards the door andthe retainer will release the door enabling it tobe closed.

GAS LOCKER DOOR

All caravan models are fitted with a gas strutsupported door which will remain in the openposition without the need for a holding bracket.This door will remain open unless locked by thekey.

Please Note: It is important when raising yourgas locker door that you do not push the doorpast the vertical position as this could damage thehinges. Also care should be taken when leavingthe door in the open position to ensure that anywind cannot catch the door and push it openbeyond the vertical position.

INTERNAL DOORS

Toilet/Shower Room Doors

Toilet/shower room doors are fitted with a leverlock, which is operated by pushing the leverdown. The lever is spring-loaded and will returnto the closed position upon release. It isrecommend that the lever is always used whenclosing the door.

OTHER INTERNAL DOORS

Other internal doors such as the wardrobe andtable storage locker are fitted with a 2-positionbutton lock. Push the button to lock the doorand the button should remain flush with the door.Push the button again to release and the buttonshould then protrude from the door surface.

Toilet/Shower Room Doors

Other Internal Doors

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

MAGNETIC CATCHES

Magnetic catches workon contact with themetal plate on the rearof the door. Simplyclose the door untilthe magnet engagesand holds the metalplate. Pulling the doortowards you with amoderate force will besufficient to disengagethe magnetic catch andopen the door.

SPRUNG HINGES

Overhead lockers will use sprung hinges. Theseare suitably strong enough when closed tosecurely retain the door and prevent it fromopening in transit. Pulling the handle towards youwith moderate force is sufficient to open thelocker door and hold it in the open position.

SLIDING DOORS

The room divider should be held in place duringtransit by the use of the strap with the studfastening. When stationary, the room divider canbe held shut by contact between a metal plateand magnet.

BED MAKE-UP

Parallel Lounge

The two single beds can be easily converted intoa double bed by pulling out the bed slats, storedbeneath the chest of drawers or stored in thebed slat box at the front/end of the caravan.Arrange seat cushions appropriately.

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2

3

4

5

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

L-Shape Lounge Double Bed

On L-shaped layout, the bed frame is pulled outfrom underneath the rear facing seat. Arrange theseat cushions appropriately. Removal of sofa backrest cushions will provide single beds.

Bunk Beds

All high level beds will take a maximum weight of75kgs / 11 stone. When in use, the high level bedsmust have the bunk safety boards in place asshown in the diagram. Touring caravans aremanufactured with a lightweight construction andtherefore the beds are not designed to be knelt,sat or stood upon without all the bed cushions inplace.

1

2

3

4

1

2

3

4

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

REMOVABLE DRAWER LOCKER

To remove from the caravan, first locate the tworetaining straps at the bottom rear of the unit,the straps are released by pulling away and downthis releases the thumb catches. The locker cannow be removed for storage.

To secure the unit into the caravan, first place thelocker into position, then feed the straps thoughthe thumb locks, holding the strap taut push thethumb lock so that is closes on the strap.

TV AERIAL

Your new Elddis caravan will be fitted with a 530Status TV aerial

To operate your 530 Directional TV aerial followthe procedure outlined below:

(i) Firstly determine the approximate location ofthe nearest transmitter and whether thesignals are horizontally or vertically polarised.For assistance ask your park operator orcheck other antennas in the vicinity.

(ii) Loosen the mast locking collar and wallbracket and raise the antenna. Turn the mastto direct the antenna towards the TVtransmitter. The RED SPOT on the bottom ofthe mast indicates the front of the antenna.

(iii) When receiving vertically polarised signals.Rotate the winder anti-clockwise to cant theantenna through 90 degrees. Do not overtighten or use undue force on the winder.DO NOT cant for vertically polarised signalswith the TELESCOPICS EXTENDED.

(iv) Switch on the power pack and the red LEDwill illuminate.

(v) Check the gain control switch is set tonormal “NML” for use.

(vi) Tune your television into the strongest signal.You may need to adjust the direction of themast to achieve the best picture quality.

(vii) Secure by tightning the mast locking collarand wall bracket.

VHF Television Reception (Overseas only)

(i) Extend the two telescopic antennas.

(ii) Tune your television into the strongest signal.You may need to adjust the direction of themast to achieve the best picture quality.

(iii) For fine tuning of VHF you may also need toadjust the length of the telescopic antennas.

Please Note: VHF TV transmissions are onlyhorizontally polarised.

ENTERTAINMENT SYSTEM

Radio/DVD

If you ordered the entertainment option withyour new caravan then details on how to set upand use the Radio/DVD will be contained in yourdocument wallet.

LCD TV

If you have ordered an LCD TV with your newcaravan then details on how to set up your TVwill be supplied with the TV.

Status 530 Directional Antenna

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

BPW NOSE WEIGHT INDICATORJOCKEY WHEEL

The indicator, which is an integral part of thejockey wheel, will give an estimate of thenoseweight of the caravan.

The measured value, maximum 125 kg,corresponds approximately to the supportingload of the ball coupling.

For a measurement please ensure that:

(i) The caravan is standing on horizontal ground.

(ii) The caravan is standing horizontally,corresponding to a distance between thelower edge of the ball coupling and theground of approx. 390 - 420 mm.

(iii) The jockey wheel is only extended up to 70mm.

(iv) The wheel of the jockey wheel is showing tothe rear of the caravan.

EXPLORER PROTECT - AUTOWATCHALARM SYSTEM

The Explorer Protect system is fitted as standardon the Crusader range. Manufactured byAutowatch, The Explorer Protect system isdesigned to give years of trouble free operation.Made with only the highest quality componentsand using state of the art technology you can beassured that your caravan has the best electronicprotection available.

Each caravan alarm is installed with a PassiveInfrared Detector (PIR), a wireless sensor thatdetects movement in the caravan and transmits aradio signal to the alarm module. If the alarm ison the siren will sound. A leg sensor, fully sealedagainst dust and water, will detect if the cornerstabilising leg is being raised or lowered andtransmits a coded radio signal to the alarm.

Additional sensors can be purchased from yourretailer to enhance security.

See section below for operation or consult themanufacturers instructions provided in theOwners Information Pack.

Basic Operation Arming the System

(i) Briefly press (large) arm/disarm button.

(ii) Single chirp.

(iii) Awning light illuminates for 30 seconds.

(iv) Settling time of 15 seconds beforeresponding to triggers.

(v) Single intermittent flash of status LED (every2 seconds).

(vi) All sensors triggered will result in sirensounding for 30 seconds, or until reset bypressing the arm/disarm button.

Disarming the System

(i) Briefly press the (large) arm/disarm button.

(ii) Double chirp.

(iii) Awning light illuminates briefly on and off andthen on again for 30 seconds.

(iv) LED off.

Panic Alarm

(i) Press and hold the small panic button on thetransmitter for two seconds.

(ii) The siren will sound for thirty seconds,unless reset by pressing any of thetransmitter buttons.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

Emergency Disarm

Insert the touch-key briefly into the socket. Thealarm will turn off.

Silent Arm and Disarm

(i) Press the small button briefly followed by apress on the arm/disarm button.

(ii) The alarm will arm/disarm without chirps.

Sensors

Each caravan alarm is installed with a PassiveInfrared Detector (PIR) and a leg sensor.Additional sensors can be purchased from yourdealer to enhance security.

Passive Infra Red Sensor

The wireless PIR sensor will detect movement inthe caravan and transmit a radio signal to thealarm module, if the alarm is on the siren willsound.

Leg Sensor

The leg sensor will detect the corner stabilisingleg being raised or lowered and transmit a radiosignal to the alarm. The leg sensor is fully sealedagainst dust and water and has a battery lifeexpectancy of three years. When the batterybecomes exhausted, the sensor will need to bereplaced.

Enhanced Features Arming The System In“At Home” Mode

In the ‘at home’ mode, any sensor that isprogrammed to be isolated, such as the PIRsensor will not trigger the alarm. Other sensors,such as the leg sensor, will trigger the siren. Armas normal followed by a second press on thearm/disarm button within 2 seconds. Normal“on” tone followed by “at home” tone indicatingisolation is active. Settling time of 15 secondsbefore responding to triggers. Armed in theisolation mode will be indicated by a double flashintermittently of the LED. The “at home” sensorswill be isolated; other sensors will trigger thesiren for 30 seconds.

Arming the System in Test Or Buzz Mode

In the buzz mode the siren will sound a shorttone when a sensor is triggered instead ofsounding for 30 seconds. It is advisable to test allthe sensors

BPW INTELLIGENT DRIVE CONTROL(IDC) SYSTEM

If you have ordered your caravan with the safetyand security pack it will be fitted with the BPWiDC system and here are some simpleinstructions on how it operates.

(i) The sensors of the iDC system continuallymeasure the lateral accelerations of thecaravans axle(s).

(ii) The iDC system immediately detects any riskof snaking and automatically and gentlyapplies the caravan brakes. The gentle brakingpulls the caravan back on track.

(iii) iDC makes caravan maintenance easier bydetecting slack in the braking system.

(iv) In the event of a power failure the iDC failssafe so that it automatically returns to thestarting position and the service brake isreleased and remains fully functional.

For full operating instructions please read theiDC document supplied within your documentwallet.

10-1

SECURITY

SECURITYTheft deterrent, prevention and security of yourtouring caravan is taken very seriously at Elddis.That is why we have provided a combination ofstandard features and optional extras designed todeter and prevent thieves from stealing yourproperty. And in the unlikely event that theyshould succeed, aid the identification, speedyrecovery of your property and assist in theprosecution of the thief.

Caravan Theft

The theft of a caravan can occur in the mostunlikely circumstances; from a motorway servicearea, even from an owner’s driveway. Secure allwindows and doors when your caravan isunoccupied, even if only for a short length of time.

ROBSTOP WS3000

The Robstop WS3000 hitchlock is made of high-grade steel alloy with a cylinder lock. It is verysimple to operate and prevents unauthorisedcoupling and disconnection. It also preventsdismantling of the coupling itself. The safety ballcovers the ball head room of the WS3000creating an additional means of protection(available as an optional extra or from yourretailer).

ANTI-WIND CORNER STEADIES

The rear corner steadies on all Crusadercaravans have a special cowling that allows for theprecise positioning of a security bolt. Once thecorner steadies are down, the bolt is put in placeand padlocked. This prevents the potential thieffrom being able to lift the corner steadies makingit extremely difficult to tow the vehicle away.Owners are advised to purchase good quality,extended loop padlocks in order to secure them.

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SECURITY

CRIS - THE CARAVAN REGISTRATIONAND IDENTIFICATION SCHEME - VIN

CriS is the national register of UK manufacturedtouring caravans and was established by theNational Caravan Council (NCC) in conjunctionwith HPI Ltd.

All Elddis caravans are recorded on the CriSdatabase by their unique 17 digit Vehicle IdentityNumber (VIN). This VIN and the caravandescription are recorded on the Touring CaravanRegistration Document, which is sent by CriS tothe caravan’s registered keeper.

Make a separate note of the number to keep safeat home.

CriS issues Touring Caravan RegistrationDocuments which are the equivalent of the logbooks issued by the DVLA for cars - the TouringCaravan Registration Document confirms thename of the registered keeper, the VIN and fullvehicle description.

Shortly after purchasing this caravan you shouldreceive your Touring Caravan RegistrationDocument. It will be sent by post to your homeaddress.

WINDOW ETCHING & CHASSISMARKING

The VIN number is stamped onto the chassis ofthe touring caravan and etched onto all of thewindows acting as a further deterrent. YourTouring Caravan Registration Document willinclude a 17 character VIN (Vehicle IdentificationNumber), shown in the top right -hand corner.This 17 character VIN will be die- stamped intothe caravan drawbar and chemically etched on upto a maximum of 10 eye level windows. Toprotect yourself and your touring caravan, neverleave the Registration Document in the caravan.For security reasons keep it in a safe place.

If you sell the caravan please follow theinstructions on the Touring Caravan RegistrationDocument.

Please Note: If you do not receive a TouringCaravan Registration Document, lose it, or any ofthe details recorded are incorrect, please contact:CRIS - Dolphin House, New Street, Salisbury,Wiltshire, SP1 2TB. Telephone: 01722 411430

Spare windows stencils can be found in yourowners information pack for use if you ever needto order a replacement window.

ELECTRONIC TAGGING

In conjunction with the CriS registration scheme,all Elddis touring caravans are electronicallytagged during manufacture for added security andease vehicle identification. The security tagcontaining the individual identity of your caravanis concealed within the caravan body and can onlybe read by using a special decoder.

Please Note: Your Local Police Can Obtain TheUse Of A Decoder By Contacting C.R.I.S. onTelephone No. 01722 411430

ADDITIONAL SECURITY

Consider fitting any device which might deter orprevent intrusion by thieves. For example: Awheel lock will prevent towing of the caravan andremoval of the wheel.

FREE CRIME PREVENTION advice aboutsecuring your caravan, protecting your valuables,property marking, either at home or whilst onsite, can be obtained from the Crime PreventionOfficer through your local Police Station.

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CARE OF YOUR CARAVAN

CARE OF YOUR CARAVANThis section of the guide is devoted to the care,cleaning and general preservation of your caravanin order to retain its showroom condition.

EXTERIOR CLEANING

Under no circumstances should an abrasive orharsh cleaner be used. Do not use a pressurewash as this can disturb mastic seals. Exteriorpainted body parts of the caravan (usually theside walls) are acrylic finished aluminium, which isextremely durable and easy to clean. It isrecommended you first wash off any heavy dirtand mud with cold water then use a proprietarybrand wash and wax shampoo and rinse withplenty of cold water.

Caution: The use of a pressure wash onyour caravan is not recommended as it canlead to water entering the caravan via anyof the external vents and could disturb theseals.

GLASS FIBRE REINFORCED PLASTIC (GRP)

GRP components need to be washed, waxed andtaken care of like a car. Chemicals and dirt cancollect during storage, and the gel coat can bestained or marked when chemicals combine withrain or dew. Most stains or marks can beremoved with mild dishwashing detergent, butmore stubborn marks may require a (fine grit)rubbing compound such as T-cut.

To help keep your GRP components lookingalmost like new, it is wise to wash the partsmonthly (or more frequently) using milddishwashing detergent, but avoid using strongalkaline (e.g. trisodium phosphate) or acidiccleaners or abrasives. Waxing the componentsonce or twice a year with a good grade pastewax will help to maintain the colour and finish.

ACRYLIC WINDOWS

Your caravan is fitted with shatter resistantacrylic windows. To preserve their clarity andunblemished transparency it is essential that thefollowing cleaning instructions are strictlyadhered to: Road grit, dust, sand, flies, lime treesecretions, bird droppings etc., should be washedoff using plenty of cold water do not use asponge to clean off heavy dirt deposits. Anyremaining dirt should be washed off using a softcloth and warm water.

Please Note: Under NO circumstances shouldany abrasive cleaning agents, householddetergents or proprietary cleaning fluids be used.Wash the window again using only cold waterand dry off with chamois leather.

Please Note: Should scratches appear on theacrylic windows these can often be removed withan acrylic polish, i.e. ICI Perspex polish. Gentlepolishing with a liquid metal polish, i.e. Brasso mayalso have the desired effect - consult your retailerBEFORE attempting to remove any but theslightest scratch.

CARE INSTRUCTIONS FOR SEITZWINDOWS

Use soap suds and plenty of water or Seitzspecial cleaning agents to wash the acrylicwindow. Use talcum powder to care for therubber seals. Only use water and mild soap sudsto clean the blinds.

Please Note: Do not keep the blinds closed forlong periods of time, as this can result in materialfatigue.

CARE INSTRUCTIONS FOR SEITZROOFLIGHTS

Clean the acrylic rooflight with soap suds andplenty of water, or use the Seitz special cleaner.Use talcum to care for the rubber seals.

Only use water and mild soap suds to clean theblinds.

Please Note: The 12-month guaranteebecomes null and void if these instructions arenot followed.

WINDOW BLINDS & FLYSCREENS

To clean the blinds and flyscreens, moisten a softcloth or sponge with a small amount of waterand mild soap suds and gently wipe dirt off. Allowto dry before retracting, failure to due this couldresult in mildew forming.

Winterisation/Storage

Please Note: The blind/flyscreen should not beleft in the down position when the caravan is notin use or throughout the winter as the memoryof the mechanism may be lost.

ABS - A FRAME COVER, WHEEL SPATS &PANELS

To preserve the appearance of all ABS panels and

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CARE OF YOUR CARAVAN

fittings road grit, dust, sand, flies, lime treesecretions, bird droppings etc., should be washedoff using plenty of cold water. Any remaining dirtshould be washed off using a soft cloth and warmwater. Under NO circumstances should anyabrasive cleaning agents, household detergents orproprietary cleaning fluids be used. Wash the ABSmaterial again using only cold water and dry off

INTERIOR WALLS

Your caravan interior walls will only require awipe over with a damp cloth, using a milddetergent, to keep them in a ‘showroom’condition.

FURNITURE

Treat your caravan furniture as you would thefurniture in your home. Polish wood surfacessparingly with a good quality wax or spray polish.Use a damp cloth to clean melanate laminatedsurfaces.

COOKING EQUIPMENT

Caustic pastes, abrasive cleaning powders, coarsewire wool and hard implements will damage thesurface.

CARPETS, UPHOLSTERY ANDCURTAINS

Vacuum clean carpets and upholstery to ensure along life, marks on cushions can be removed usinga mild upholstery shampoo with the minimum ofwater. Curtains should be dry cleaned only.

WARNING: Under no circumstancesshould alcohol, spirit or solvent-basedliquids be used on GRP or ABS plasticpanels as these substances may react withthe material and cause visible damage.

SHOWER TRAYS, SHOWER ROOM ANDWASH BASIN FITTINGS

Only clean your shower tray using soap andwater. Do not use chemical based cleaning agentsas this may attack the material of the tray.

CLEANING OF ALL TAPS

It is recommended that a non-abrasive dampcloth be used for cleaning the taps and showers.

WATER CONTAINERS

(i) All water remaining in any water containershould be disposed of so that the containeris empty.

(ii) The outside of external water containersshould be thoroughly cleansed and washeddown to remove any dirt, dust or othercontaminant. Water at a suitably hottemperature containing an appropriatedetergent is recommended for this purpose.Water should then be put into thecontainer, swirled round, then emptied out.

(iii) All containers should then be totally filledwith water containing an appropriatedisinfectant / sterilizing solution and allowedto stand for the recommended contact time(e.g. Milton for 15 minutes).

(iv) The solution should be emptied from thecontainer.

(v) The opening of any container should becleaned thoroughly with an appropriate pre-prepared wipe impregnated with adisinfectant / sterilizing solution.

(vi) External containers should be invertedwhilst stored overnight (if possible).

(vii) Containers must be filled with mains wateronly and mains water only should be usedfor the above cleaning procedure.

(viii) On no account should garden hoses be usedto fill water tanks.

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CARE OF YOUR CARAVAN

WATER SYSTEMS - STERILIZATION

Clean the water system at the start and end ofthe season with sterilizing fluid. When cleaning itis advisable to use a sterilizing fluid e.g. ChemproSDP or similar.

Please Note: It is recommended that for thisoperation the filter is removed as the fluidreduces the effectiveness of a new filter.

(i) Drain down the system. (Open all taps toallow air in, enabling the system to drainquickly.) See Index - Water System, Draining.

(ii) Remove any water filters fitted, and replacewith a short length of hose or empty filtercartridge (this will ensure the filter is notaffected by the disinfectant / sterilizingsolution).

(iii) Fill the system by using the pump with adisinfectant / sterilizing solution. (Check thatthe solution at full strength appears at alltaps/showers). Allow to stand for therecommended period of time.

(iv) Drain the system down completely.

(v) Thoroughly clean the outside of all taps/connectors with a cloth soaked in thedisinfectant / sterilizing solution.

(vi) Flush the system through with cleandrinking water until no traces of disinfectant/ sterilizing solution can be detected at anytap.

(vii) After sterilizing the system at the start ofthe season it is recommended that a newUltraflow filter cartridge should be fitted.

Please Note: Suitable sterilizing chemicals areavailable from your Elddis Retailer, accessoryshop, chemists, or home-brew shops. It is not,however, recommended to use bleach or sodiummet bisulphide.

TRUMA SPACE HEATER

Please note: Your Truma Space Heater front isnow attached using 2 screws. These screws mustbe removed prior to removal of the SpaceHeater front. These screws can be seen whenlooking into the fire through the air vents.

THETFORD TOILET

WARNINGS

• Cold Weather Use - to prevent freezingduring cold weather use, add antifreezeto the toilet system fresh water tank.Use a non-toxic (propylene glycol) typeof antifreeze. Refer to chart oncontainer to obtain level of protection.

• Warmer weather or longer intervalsbetween emptying the waste tank mayrequire additional toilet fluid. Use onlyThetford toilet fluid to achieve the bestresults.

CAUTIONS

• Never add toilet fluid directly intotoilet bowl.

• Do not use strong householddetergents or cleaners that containchlorine, solvents or acid contents.

• High Altitude and Hot Weather Use -with large temperature differences andchanging heights during towing, overpressure can start to build up in thewaste holding tank, causing contents tosplash upward upon opening the valveblade if opened too fast.

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CARE OF YOUR CARAVAN

CHASSIS MOUNTED SPARE WHEELCARRIER

Each caravan chassis has a set of punched holesimmediately behind the axle to enable fitting of aspare wheel carrier.

To gain access to your spare wheel lift the sparewheel carrier up and lift up the lockingmechanism. Then move the mechanism to thehorizontal position and the spare wheel carrierwill be free to move over the mechanism andallow the spare wheel to drop to the floor to beremoved.

To replace the spare wheel simply reverse theoperation making sure that the quick releasemechanism has been fully pushed down to createa positive lock. The carrier is of extra strong,lightweight construction and zinc plated for allweather protection. It is easy to fit and accepts allconventional wheel sizes.

TYRES

Please refer to Section 18 Technical Specificationswhich is contained within this handbook forinformation regarding tyre pressures and axleloads.

Pressures

It is customary for manufacturers to mark tyreswith load and inflation data. This informationrelates to the use of the tyre on cars. It isdangerous to drive with under inflated tyres. Thepressures (cold) recommended by themanufacturers should be regarded as a minimum.Pressure checks, including those on the sparetyre, should be made with the tyres cold andusing an accurate pressure gauge. The checksshould be carried out before each journey and atregular intervals during storage.

Tyre Wear and Damage

The legal requirements for tread depth on motorvehicle tyres apply also to caravans. Similarly, it isnot permitted to mix cross-ply and radial tyreson the same axle. A redundant tyre must bereplaced by one of the same size andconstruction. Wheels should be balanced andchanged round occasionally to equal wear andprolong the life of the tyres. A tyre should berenewed if a blister, rupture or cut exposing thecasing is detected. If the tyre has suffered aviolent impact e.g. against a kerb, it should beexamined by a specialist as soon as possible.

Please Note: It is customary for tyremanufacturers to mark tyres with load andinflation data. It is important to understand thatthis information relates only to the use of tyreson cars.

CHANGING A WHEEL

Whenever road wheels are removed and re-fitted, they must be tightened using a calibratedTorque Wrench set to 92 Nm for steel wheelsand 115Nm for alloy wheels.

Only use the wheel bolts supplied with yourcaravan. If you need to replace these bolts youshould obtain bolts from an approved ElddisRetailer.

The bolt fixings should be tightened in thesequence shown in the diagram below. Do NOTsimply tighten clockwise or anti clockwise.Remember to over tighten is just as dangerous asto under-tighten, as this can distort the wheelrims. Avoid the use of power wrenches. Wheelbolts should NEVER be lubricated.

11-5

CARE OF YOUR CARAVAN

The corner steadies must not be used to jack upthe caravan. They can be lowered to touch theground only as a safety measure to stabilise thecaravan.

(i) Apply the handbrake fully as for parking. Donot forget to give the caravan a slightrearwards push to stop the reversing levercollapsing.

(ii) Slacken off the wheel bolts on the wheel tobe changed.

(iii) With a suitable jack, jack up the caravanunder either the axle tube or the axlemounting plate.

Please Note: Do Not Use The Chassis As AJacking Point. If there is lack of ground clearancebecause of a flat tyre, gently move the caravanonto some ramping boards.

(iv) Support the weight of the caravan with thejack and for added safety lower the frontand rear corner steadies on the side of theflat tyre. Then remove the ramping boards.

(v) Remove the wheel bolts and remove thewheel.

(vi) Before fitting the wheel, examine it fordistortion or other damage. Ensure that allmating surfaces are clean and dry, includingbolt/nut seats.

Please Note: Always Use the Correct Bolts toSecure the Wheel - Check with the dealer ifunsure.

Please Note: A corner steady brace is not tobe used for the next step.

(vii) Insert the wheel locating pins (suppliedwithin your Elddis kit box) into holes 4 and5 and then slide the wheel onto the locatingpins.

(viii) Insert the wheels bolts into holes 1 then 2and then 3.

(ix) Remove the wheel locating pins from holes4 and 5 and insert the wheel bolts.

(x) After the bolts have been screwed in as faras possible by hand, each bolt should betightened gradually in sequence. Do notover tighten at this point as the finaltightening should be done with a calibratedtorque wrench. The wheels of the caravanwill not rotate during tightening as they areheld rigid by the wheel hub brake unit.

(xi) Raise the corner steadies.

(xii) Lower the caravan to the ground.

(xiii) The wheel bolts should be tightenedensuring that the torque is applied evenlyaround the wheel. Using a suitable torquewrench, sequentially tighten the steel boltsto a torque of 92Nm for steel wheels and115Nm for alloy wheels following thesequence stated above.

IMPORTANT

• The torque settings should be re-checked after 50 km (20 miles) andevery 5000 km (3100 miles) thereafter.

• Do not loosen the wheel bolts to carryout this operation whilst the roadwheel is supporting the weight of thecaravan.

• Wheel bolts should NEVER belubricated.

• NB: If you upgrade from steel to alloywheels you must ensure you use thecorrect bolts for the new wheel.

JACKING

Under no circumstances should the cornersteadies be used to jack up the caravan. When itis necessary to jack up, use a bottle, screw, trolleyor scissor type jack, one with an axle shaped headis recommended.

Place the jack plate under the axle tube as nearas possible to the main longitudinal member. Themaximum mass which the jockey wheel and itsclamping mechanism are capable of withstandingis 150kgs.

LUBRICATION

• Lubricate the Jockey Wheel

• Lightly oil the wheel axle and screw thread.

• Lubricate the Brake Linkage

• Lightly oil all moving parts.

• Lubricate the Corner Steadies

• Lightly oil the screw and pivot pins.

11-6

CARE OF YOUR CARAVAN

MAINTENANCE OF YOUR BPW CHASSIS

axles and suspensions without any risk to safety.This applies even if an accredited test authorityhas already tested such products.

Our warranty becomes null and void if spareparts other than original BPW parts are used.

Procurement of Spare Parts

The code and type numbers of the axle andchassis components enable us to quicklydetermine your exact spares requirements whenordering from our BPW agencies and servicestations. It is therefore recommended that youenter the data shown on the type plate in thefollowing table so that it is readily available whenrequired. The type plate or the imprint is locatedon the axle tube or on the housing of the towingequipment and couplings.

Please Note: For full maintenance details of theBPW chassis, undergear and Winterhoff couplingplease refer to the individual manufacturer’shandbook supplied within your user informationpack.

The following maintenance instructions relate tothe BPW chassis fitted to your Elddis caravan.They are a constituent part of the warrantyconditions. Adhere to the relevant operatinginstructions of the vehicle manufacturer or of theother vehicle component manufacturers.

Completion of the maintenance work inaccordance with the prescribed intervals isessential in order to maintain the operating safetyand roadworthiness of the vehicle.

The correction of any defects found or thereplacement of any worn parts should be carriedout by a BPW after sales service workshop,unless the vehicle user has at his disposalappropriately skilled in company workers and thenecessary technical facilities.

Please Note: When installing spare parts, it isstrongly recommended that only original BPWcomponents are used. Parts approved by BPWfor caravan axles and suspensions regularlyundergo special test procedures and as a resultBPW is able to guarantee their quality. However,BPW cannot assess for every single third partyproduct whether it can be used for BPW caravan

CATEGORY OF EXPOSURE & DURATION OF PROTECTION

The BPW chassis is protected by a hot dip galvanising process in accordance toDIN EN ISO 1461. The duration of protection is according to a salt spray test toDIN 50021 standard.

WARNING: Holes must not be made without approval of the chassis manufacturer.

12-1

STORAGE

STORAGE

LONG TERM & WINTER STORAGE

If the caravan is to be stored for any length oftime, especially over the winter period, thefollowing operations are recommended:

(i) Remove all linens, blankets, cushions, clothes,mattresses, etc, that could be affected bydamp conditions.

(ii) Clean the caravan inside and out as detailedin the previous section.

(iii) Drain the water system (see Water system).

(iv) For winter storage and to prevent frostdamage all taps must be left in openposition. For those caravans with lift up tapsplease ensure the taps are left in the centralposition.

(v) Ensure all windows, roof lights and doorsare correctly fastened. Check fixedventilation apertures are not obstructed.

(vi) Ensure that the refrigerator/freezercompartment doors are secured in the ventposition using the door catch.

(vii) Check that the site you have chosen tostore the caravan is open, fairly high and dryand if possible not exposed to gales etc. Ifthis proves impossible it is recommendedthat the caravan chassis is anchored to theground.

(viii) Jack up the caravan (use bottle or screwjack, do NOT use the corner steadies) sothat the wheels are clear of the ground.

(ix) Support the caravan axle with woodenblocks, axle stands or similar so that whenthe jacks are removed the wheels remainclear of the ground. Lower the cornersteadies to ‘just’ site the caravan. Cover thetyres to prevent deterioration. Release thehandbrake.

(x) Security: Lowering and locking the cornersteadies and removing the wheels willreduce the risk of caravan theft.

CARAVAN COVERS

Caravan covers may be used to protect your newElddis caravan provided that the cover used is ofa breathable type.

Ensure that the point of extending aerials or thestatus aerial (depending on model if fitted) areremoved or retracted, and that the cover is welltied down to avoid the cover being punctured.

Your caravan must be ventilated every 4 to 6weeks if it is to be stored with a cover in place.

POWER DRAIN

In order to reduce any drain on your leisurebattery while your caravan is being stored ensurethat the main control switch on the refrigeratoris set to the ‘0’ position

Please Note: Do not work under the caravanunless the corner steadies are down and the axleis supported.

Should the caravan be stored for a prolongedperiod of time it is strongly recommended thatthe caravan is fully serviced before thecommencement of use. Your retailer will ensurethat your caravan is safe, secure and ready foryour enjoyment.

Please Note: Caravans stored for any length oftime should not have the handbrake or brakesapplied. The wheels should be chocked orwedged and the handbrake released. The hitchhead should be checked to see that it is fullyextended and that there is no load on the brakingsystem.

12-2

STORAGE

13-1

WARRANTY

WARRANTY

3-YEAR MANUFACTURER’SWARRANTY

Subject to the following conditions, your caravanis supplied with a manufacturer’s warranty for 3years from the original date of purchase, at noadditional cost to you the customer. Wesincerely hope you will never have cause tocomplain about your caravan. However, if you dohave a problem then please contact your Retailerso they can report this through our warrantysystem. We are confident they will do theirutmost to resolve any problems to yourcomplete satisfaction. The Retailer from whomthe caravan is purchased is liable for warrantyrepairs. Any other approved Retailer or ServiceCentre may carry out work at his ownconvenience and/or discretion, but is not obligedto do so.

PARTS COVERED BY THIS WARRANTYFOR YEARS 1 - 3

Subject to the specific exclusions in years 2 and 3set out below all original components of thecaravan, including permanently fitted equipment,forming part of the manufacturer’s originalspecification.

SPECIFIC EXCLUSIONS FOR YEARS2 & 3

Microwave, tyres, batteries, plastic windows, glass,exterior paint work, bright work and all similartrim and finish, soft furnishings, carpets and floorcoverings. Entertainment/communicationsystems and connected equipment. Adjustmentof blinds, hinges, catches, stays and doors.Replacement bulbs, fluorescent tubes, fuses andelectrical connections, locks; GRP, ABS and PVCproducts including A-frame covers, wheel spatsand shower trays. Natural movement of internaldoors and furniture. Normal wear and tear/servicing items and other components subject toroutine maintenance.

CONDITIONS ATTACHED TO THEWARRANTY:

Failure to comply with the following conditionsmay invalidate your Warranty.

(i) The duration of the warranty is 36 monthsfrom the original date of purchase.

(ii) That the original construction of thecaravan has not been tampered with orrepaired other than by Explorer Group oran approved Retailer or Service Centre.

(iii) That an “annual” service, damp and safetycheck has been carried out by an approvedRetailer or Service Centre. The first andsecond services are due 60 days either sideof the anniversary of the original date ofpurchase. The interval between servicesmust not exceed 14 months. The thirdservice must be on or before theanniversary date of the original purchase.

(iv) That original VAT service invoices areretained as proof that annual service andinspections have been carried out.

(v) No work should be commenced under theterms of the warranty unless priorauthorization is obtained from The ExplorerGroup.

(vi) Explorer Group reserves the right toinspect the caravan before any workcommences.

(vii) No liability will be accepted for damagecaused by fair wear and tear, wilful damage,negligence, abnormal working conditions,intrusion of foreign or harmful matter,overheating, freezing, failure to follow TheExplorer Group instructions, misuse oralteration or repair of the caravan withoutThe Explorer Group prior approval.

(viii) Caravans covered by this warranty shall notbe put out to hire, reward, or any othercommercial use or used in any timed race.

(ix) That the caravan shall be used only for itsordinary and intended purpose and shall notbe subjected to any condition which couldreasonably be foreseen to cause or result indamage or excessive wear and tear.

(x) That only private cars or 4x4 type vehiclessubstituting as private cars, shall have towedthe caravan.

(xi) That no liability arises from this warrantyfor transport costs to and from the place ofremedial work or consequential costrelating to transportation. No liability arisesout of this warranty for any indirect, specialor consequential loss or damage (whetherfor loss of profit, use, contract, goodwill, or

13-2

WARRANTY

otherwise), costs, expenses or other claimsfor compensation howsoever arising.

(xii) No liability will be accepted for anyaccidental or fire damage or any lossincurred by accident or fire.

(xiii) The unexpired period of the 3-yearwarranty or the 5 year water ingress istransferable to second and subsequentowners during the warranty period. Thenew owner should contact Explorer Groupwithin 3 months of their purchase, withproof of ownership, service history andtheir payment of £30 to have their detailsrecorded in our database.

Please Note: This warranty does not affect thepurchaser’s statutory rights. This warranty shallbe governed and construed in accordance withthe laws of England and the parties irrevocablysubmit to the exclusive jurisdiction of the courtsof England.

14-1

CODE OF PRACTICE - WATER INGRESS

CODE OF PRACTICE - WATERINGRESSAt Explorer we want our customers to be surethat, in buying one of our caravans, you are buyingthe very best. We would like you to continue tobelieve this for a long time after you have madeyour purchase. We are confident that our newcaravans, built with innovative manufacturingtechniques and tested materials, make wateringress concerns unnecessary. We are soconfident of our new caravans that we follow a‘Code of Practice’ which gives certain guaranteesto our customers, both consumers and Retailers,of financial reimbursement for remedial workcosts should problems occur.

THE CODE

The code applies to all new Explorer Groupproducts manufactured after 1st September 1998.All owners with documentary proof of annualservices by an approved Explorer Group Retaileror Service Centre will be paid in full for the costsof remedial work due to water ingress. This isvalid for up to 5 years from the original date ofpurchase of a new product. Unless the caravanhas a full service history, the owner will berequired to contribute to the costs of remedialwork for water ingress damage depending uponthe age of the caravan and work required. Eachcase will be examined on its own merit. Explorerwill decide the amount of contribution towardsthe remedial work costs. Owners exchangingtheir current Explorer Group model for a newExplorer Group model will not have the value oftheir part exchange reduced due to potentialwater ingress issues, providing that there isdocumentary evidence that the caravan has beenannually serviced and that it is less than 5 yearsold.

CONDITIONS ATTACHED TO THECODE

(i) Work may only be undertaken after approvalby Explorer (depending upon individualcircumstances).

(ii) Explorer will pay the costs of remedial work,only after approved work has been carriedout.

(iii) The Code is not retrospective. Caravanstraded-in prior to implementation of theCode are not covered.

CUSTOMER OBLIGATION - SERVICING

It is a condition of your warranty that yourcaravan must have an “annual” service, damp andsafety check and this should be carried out by anExplorer Group approved Retailer or ServiceCentre, in accordance with NCC guidelines.Proof of this will be required in the event of awarranty claim.

Please Note: Failure to do so will invalidateyour warranty.

The first service is due 60 days either side of theanniversary of the original date of purchase. Theinterval from purchase date to the first serviceand the intervals between services must notexceed 14 months. Years 3 and 5 must be on orbefore the anniversary date of the originalpurchase.

Your caravan requires servicing for safety,efficiency and to protect the investment you havemade. Whether the caravan is used for shorttrips or continental long range touring, regularservicing is necessary and will ensure continuedenjoyment of your caravan.

Your Retailer or Service Centre will carry outyour service using the latest techniques andequipment (a list of the items to be inspected,tested and adjusted appears on the ServiceVouchers in this handbook), and should provideyou with the service document as proof ofregular maintenance.

As with motor vehicle service documents, notonly will the proof of regular servicing enhanceyour caravan resale value, but in the unlikelyevent of any defect appearing at some later date -a properly serviced and documented caravanhistory will enable your Retailer to rapidly assessand where appropriate, carry out the necessaryremedial work.

MAINS ELECTRICS

It is recommended that you have your MainsElectrics System inspected by an NICEICapproved contractor every 3 years.

SPARE PARTS

Should you require any replacement parts foryour caravan it is necessary that you contact theRetailer from whom you purchased the caravanor any Explorer Group approved Retailer andgive the following information, which will help in

14-2

CODE OF PRACTICE - WATER INGRESS

identifying the required component:

(i) Model and make of caravan

(ii) VIN number

(iii) Description of required part

(iv) Photograph, size or diagram of required part

Please Note: All parts must be ordered andsupplied through an approved retailer.

REMEDIAL WORK

The Explorer Group together with its suppliers iscontinually undertaking extensive research intotesting, remedial work procedures and materialssuch as sealants, adhesives, gaskets and tapes.Therefore, if for any reason your new caravan isdamaged or requires remedial work then only anapproved Explorer Group Retailer or ServiceCentre should undertake such work.

All such work should be undertaken using onlyapproved Explorer Group genuine parts,recommended sealant and following ExplorerGroup procedures. Explorer will also undertaketo supply certain specialist repairers with thenecessary spare parts. In this case, your selectedrepairer must contact the PARTS DEPARTMENTwith all enquiries.

15-1

CARAVAN CONSTRUCTION

CARAVAN CONSTRUCTION -MAIN COMPONENTSThe following is a brief description of the maincomponents used in your caravan. Morecomprehensive descriptions can be found in theequipment manufacturers literature held in theOwner’s Information Pack.

BPW CHASSIS

BPW are one of the largest producers of caravanchassis in Europe. The chassis is galvanized specialsteel fitted with neidhart axles and suspensionsystem. Elddis utilizes the new BPW V-TECChassis System.

BRAKING SYSTEM

The Braking System comprises a rod operatedoverrunning device with expander mechanismand adjuster box. An automatic reversing systemwith a spring loaded reverse lever is attached tothe adjuster box. The system also incorporates alink device, which gives added safety to thehandbrake operation when parking on a reverseslope or steep hill. Brake adjustment instructionsare given in the maintenance section of this guide.

BODY SHELL

Caravan bodies are constructed from the highestquality materials. The fully insulated floor isconstructed from a timber frame with plywoodand insulation laminated together for strength.The walls comprise an insulated foam sandwichhaving pre-coated aluminium exterior surface andvinyl coated plywood interior finish. Woodenframing is positioned within the sandwich to addstrength. The very latest ‘state of the art’ pressesare employed to produce the extremely wellinsulated, robust, yet lightweight sections.

WINDOWS

Windows are all of a double glazed acrylicconstruction and the door frames are extrudedaluminium.

Insulation

Elddis caravans are built to thermal insulationGrade 2. This states that an average temperaturedifference of at least 20K between inside andoutside temperatures should be achieved whenthe outside temperature is 0ºC.

FRONT PANEL AND GAS BOTTLELOCKER LID

These are constructed from moulded GRP forstrength and lightness.

AWNING CHANNEL

Each caravan is fitted, as standard, with an awningchannel as an integral part of the near- and/or off-side aluminium roof and body side moulding. If itis found necessary to fit additional attachments,care must be taken to ensure that any holeswhich are drilled in the outside of the body arecorrectly sealed. Awnings which employ rubbersucker attachments rather than screw fixings arerecommended.

ADDITIONAL FIXINGS TO YOURCARAVAN SHELL

On NO account should screw threads longerthan 5/8th inch (15mm) be permitted to enterthe shell sandwich (from inside). Ensure that allscrews are of the self tapping type. No screw orany other object should be permitted to enterthe ceiling of your new caravan.

Please Note: Holes must not be drilled into thechassis. When purchasing a stabilizer, consult yourretailer who will advise on the correct type to fit.

15-2

CARAVAN CONSTRUCTION

16-1

EQUIPMENT LIST

EQUIPMENT LIST

CRUSADER

REFRIGERATOR THETFORD N112 SINGLE AXLE • THETFORD N175 FRIDGE FREEZER TWIN AXLE

HEATER TRUMA ULTRAHEAT AUTO

INTERNAL BLOWN AIR TRUMA PUSH FIT RAPID INSTALLATION

WATER HEATER TRUMA ULTRASTORE

SINK AND DRAINER SPINFLO ARGENT STAINLESS STEEL

OVEN SPINFLO MIDI PRIMA WITH ILLUMINATION & 2 SHELFS

MICROWAVE BCA DIGITAL 700 W CW SURROUND

HOB SPINFLO ARGENT 3 BURNER HOB

TAPS KITCHEN DIMATEC SINGLE LEVER MIXER

SHOWER EQUIPMENT DIMATEC MIXER

TAPS VANITY DIMATEC SINGLE LEVER MIXER

WATER FILTER / PUMP WHALE COMPLETE SYSTEM

LIGHTS 12V FLUORESCENT LUMO CIRRUS LARGE RECESS

LIGHTS 12V READING DOWN LIGHTS SARGENT 12V 10W SCS SPOT LIGHT

LIGHTS WALL SARGENT PATT 12V 20W

LIGHTS 12V HALAOGEN SARGENT / NOVA

CONTROL PANELS CBE

ELECTRICAL FITTINGS CBE

TOILET THETFORD C250CWE ROTATABLE WITH ELECTRONIC FLUSH

CASSETTE BLINDS SEITZ SERIES 2000 FRONT

16-2

EQUIPMENT LIST

17-1

ELECTRICAL DRAWINGS

ELECTRICAL DRAWINGS

13 PIN PLUG WIRING DIAGRAM

17-2

ELECTRICAL DRAWINGS

WIRING DIAGRAM - CRUSADER

17-3

ELECTRICAL DRAWINGS

ROAD LIGHTS - CRUSADER

17-4

ELECTRICAL DRAWINGS

18-1

TECHNICAL SPECIFICATIONS

TECHNICAL SPECIFICATIONSELDDIS CRUSADER

Model Supersirocco Superstorm Cyclone Supercyclone

Number of Berths 4 6 4 4

Interior Length 6260mm (20’6”) 6260mm (20’6”) 6260mm (20’6”) 6260mm (20’6”)

Exterior Body Length 6960mm (22’10”) 6960mm (22’10”) 6960mm (22’10”) 6960mm (22’10”)

Shipping Length 7960mm (26’2”) 7960mm (26’2”) 7960mm (26’2”) 7960mm (26’2”)

Overall Width 2286mm (7’6”) 2286mm (7’6”) 2286mm (7’6”) 2286mm (7’6”)

Overall Height 2580mm (8’6”) 2580mm (8’6”) 2580mm (8’6”) 2580mm (8’6”)

Maximum Headroom 1908mm (6’3”) 1908mm (6’3”) 1908mm (6’3”) 1908mm (6’3”)

Interior Width 2150mm (7’1”) 2150mm (7’1”) 2150mm (7’1”) 2150mm (7’1”)

Wheel Rim 5.5J x 14 5.5J x 14 5.5J x 14 5.5J x 14

Tyre Size 175/65 R 14 86 175/65 R 14 86 175/65 R 14 86 175/65 R 14 86

Tyre Pressure at MTPLM in psi 40 40 40 40

Brake Size 200/50 200/50 200/50 200/50

Awning Sizes Ground to Ground 10460mm (34’4”) 10460mm (34’4”) 10460mm (34’4”) 10460mm (34’4”)

Front Bed Sizes 1 x Double 1 x Double 2 x Single 1 x Double2140mm x 1344mm 2140mm x 1344mm 1830mm x 720mm 2140mm x 1344mm

(7’0” x 4’4”) (7’0” x 4’4”) (6’0” x 2’4”) (7’0” x 4’4”)or

1 x Double2140mm x 1430mm

(7’0” x 4’7”)

Rear Bed Sizes Fixed Bed 2 x Single Fixed Bed Fixed Beds1 x Double 1830mm x 690mm 1 x Double 2 x Single

1830mm x 1270mm (6’0” x 2’3”) 1843mm x 1346mm 1906mm x 790mm(6’0” x 4’2”) or (6’1” x 4’5”) (6’4” x 2’7”)

1 x Double2014mm x 1430mm

(6’7” x 4’8”)and

2 x Lift Up Bunks1650mm x 570mm

(5’4” x 1’101/2”)

M.T.P.L.M. 1875kgs (36.83cwt) 1915kgs (37.62cwt) 1875kgs (36.83cwt) 1875kgs (36.83cwt)

Mass in Running Order 1597kgs (31.36cwt) 1617kgs (31.76cwt) 1597kgs (31.36cwt) 1597kgs (31.36cwt)

Essential Habitation Equipment 93kgs (1.82cwt) 93kgs (1.82cwt) 93kgs (1.82cwt) 93kgs (1.82cwt)

Maximum User Payload 278kgs (5.46cwt) 298kgs (5.85cwt) 278kgs (5.46cwt) 278kgs (5.46cwt)

Maximum Hitch Weight 100kgs (1.96cwt) 100kgs (1.96cwt) 100kgs (1.96cwt) 100kgs (1.96cwt)

Optional Equipment Payload 45kgs (0.88cwt) 45kgs (0.88cwt) 45kgs (0.88cwt) 45kgs (0.88cwt)

A manufacturing tolerance has been added to Mass in Running Order before calculating the Maximum User Payload.Maximum User Payload includes Essential Habitation Equipment, Personal Effects and Optional Equipment.Note 1: Please take care to ensure that you have allowed for the masses of all items you intend to carry in the caravan.Note 2: Warning under no circumstances must the Technical Permissible Laden Mass of the caravan be exceeded.Note 3: All data is calculated using metric weights and measurements. The imperial figures quoted are conversions thereof.Note 4: The overall height has been meansured with the aerial in the down position.

18-2

TECHNICAL SPECIFICATIONS

TECHNICAL SPECIFICATIONSELDDIS CRUSADER (continued)

Model Hurricane Typhoon Aurora Mistral

Number of Berths 2 4 4 4

Interior Length 4650mm (15’3”) 5344mm (17’6”) 5599mm (18’5”) 5599mm (18’5”)

Exterior Body Length 5390mm (17’8”) 6176mm (20’3”) 6429mm (21’0”) 6429mm (21’0”)

Shipping Length 6390mm (21’0”) 7066mm (23’2”) 7319mm (24’1”) 7319mm (24’1”)

Overall Width 2286mm (7’6”) 2286mm (7’6”) 2286mm (7’6”) 2286mm (7’6”)

Overall Height 2580mm (8’6”) 2580mm (8’6”) 2580mm (8’6”) 2580mm (8’6”)

Maximum Headroom 1908mm (6’3”) 1908mm (6’3”) 1908mm (6’3”) 1908mm (6’3”)

Interior Width 2150mm (7’1”) 2150mm (7’1”) 2150mm (7’1”) 2150mm (7’1”)

Wheel Rim 5.5J x 14 5.5J x 14 5.5J x 14 5.5J x 14

Tyre Size 175 R 14 99 185 R 14 102 185 R 14 102 185 R 14 102

Tyre Pressure at MTPLM in psi 63 63 65 63

Brake Size 200/50 250/40 250/40 250/40

Awning Sizes Ground to Ground 8990mm (29’6”) 9590mm (31’5”) 9950mm (32’6”) 9950mm (32’6”)

Front Bed Sizes 2 x Single 2 x Single 1 x Double 1 x Single1830mm x 718mm 1830mm x 718mm 2074mm x 1200mm 1813mm x 720mm

(6’0” x 2’3”) (6’0” x 2’3”) (6’10” x 3’11”) (6’0” x 2’4”)or or and

1 x Double 1 x Double 1 x Single2070mm x 1370mm 2070mm x 1370mm 2113mm x 720mm

(6’9” x 4’6”) (6’9” x 4’6”) (6’11” x 2’4”)

Side Dinette N/A 1 x Single N/A N/A1800mm x 630mm

(5’11” x 2’1”)and

1 x Lift Up Bunk1632mm x 570mm

(5’2” x 1’101/2”)

Rear Bed Sizes N/A N/A Fixed Bed Fixed Bed1 x Double 1 x Double

1830mm x 1270mm 1843mm x1346mm(6’0” x 4’2”) (6’1” x 4’5”)

M.T.P.L.M. 1450kgs (28.48cwt) 1630kgs (32.02cwt) 1645kgs (32.31cwt) 1630kgs (32.02cwt)

Mass in Running Order 1208kgs (23.73cwt) 1360kgs (26.72cwt) 1372kgs (26.90cwt) 1357kgs (26.65cwt)

Essential Habitation Equipment 93kgs (1.82cwt) 93kgs (1.82cwt) 93kgs (1.82cwt) 93kgs (1.82cwt)

Maximum User Payload 242kgs (4.75cwt) 270kgs (5.30cwt) 273kgs (5.32cwt) 273kgs (5.32cwt)

Maximum Hitch Weight 100kgs (1.96cwt) 100kgs (1.96cwt) 100kgs (1.96cwt) 100kgs (1.96cwt)

Optional Equipment Payload 45kgs (0.88cwt) 45kgs (0.88cwt) 45kgs (0.88cwt) 45kgs (0.88cwt)

A manufacturing tolerance has been added to Mass in Running Order before calculating the Maximum User Payload.Maximum User Payload includes Essential Habitation Equipment, Personal Effects and Optional Equipment.Note 1: Please take care to ensure that you have allowed for the masses of all items you intend to carry in the caravan.Note 2: Warning under no circumstances must the Technical Permissible Laden Mass of the caravan be exceeded.Note 3: All data is calculated using metric weights and measurements. The imperial figures quoted are conversions thereof.Note 4: The overall height has been meansured with the aerial in the down position.

19-1

GENERAL QUESTIONS

GENERAL QUESTIONS

Q: Where Can I Obtain Your Latest Brochure?

A: Our latest brochures are available from Approved Retailers or can be viewed and printed from thedownload section on our website www.explorer-group.co.uk. A request form can also be completedshould you wish to receive a printed copy of our latest brochures.

Q: Why Is the Handbook Not Specific To My Model?

A: Many of the components used in the manufacture of our caravans are identical throughout our modelranges, so we produce a generic handbook, which covers all models manufactured for that season. If theliterature supplied with your caravan does not answer your question then please contact your Retailerfor further assistance.

Q. I Require Technical Or Other Information, Who Can Help Me?

A. The majority of information you require is available through your Elddis Retailer.

Q - Can You Tell Me The Second Hand Price Of My Caravan?

A - As a manufacturer we are not involved in the second hand market. You should contact a Retailer, TheCamping and Caravanning Club and/or The Caravan Club. They should be able to give some indication ofmarket value.

Q: How Can I Avoid Excessive Caravan Snaking When I Tow And What Should I Do If ItStarts?

A: Elddis has extensively tested our caravans and we are confident of their stability. However, many otherfactors can influence your towing unit. When loading your caravan put heavy items low down and mainlyover the axle(s). You should not stow tins, bottles or heavy items in overhead lockers, during towing.Everything else should be distributed evenly around your caravan, front and back, and each side of thecentre line should snaking start, if at all possible don’t brake and don’t compensate by steering into theswings. Just ease up on the accelerator and allow your speed to gradually decrease until the snakingsubsides.

Q: What Is The Correct Awning Size For My Caravan?

A: Ground to ground awning measurements for Elddis caravans can be found by looking in the latestmodel section, the Product Archive section on our website, or by referring to the relevant TechnicalSpecification section of this handbook. However, we advise you verify this information by threading apiece of string through the awning channel from ground to ground, and then by measuring the string.Your awning manufacturer will then advise on the nearest size of awning appropriate for yourmeasurement.

Q: Can I Fit A Bicycle Rack/Top Box/Air Conditioning To My Caravan?

A: It may be possible to fit accessories to your caravan but this will depend upon the internalconstruction of the roof/walls and whether they can support the weight of the accessory. If it is possibleyour Retailer will be able to advise you, (or alternatively they will obtain confirmation and a drawingwhere necessary, from Elddis). Please note that weight of any accessories will reduce your User Payloadallowance.

Q: My Interior Lights Are Not Working, What Do I Do?

A: It is possible that all of the 230V mains electrical equipment may not be operated simultaneously.Check fuses, battery connections and power supply (master light switch). Refer to your Retailer forfurther assistance. PLEASE NOTE: The internal lights in your caravan will not operate whilst the caravan’selectrical hitch cables are connected to a towing vehicle with the engine running.

19-2

GENERAL QUESTIONS

Q: Where Can I Get Spare Parts For My Caravan?

A: Retailers will be able to source most parts you require. For details of your nearest Elddis Retailerplease refer to our Find A Retailer section on our website, or call 01207 699 000 for assistance.

Q. How Many Years Will Spare Parts Be Available For My Caravan?

A. Elddis will endeavour to supply spare parts for a caravan, for at least 8 years from new.

Q. What If The Parts Are No Longer Available?

A. Where an original part is no longer available, whenever possible we will suggest a suitable alternative ifit is available.

Q. Who Can Carry Out Warranty Work On My Caravan?

A: Your supplying Retailer is obliged to undertake your warranty work. However, any approved ElddisRetailer or Service Centre can undertake the work, but this is at their discretion. We will also acceptservices completed by a NCC Jones Vening approved company, but they will not be able to undertakewarranty work if they are not approved by Elddisp.

Q. Why Don’t You Stock Parts At The Explorer Group Factory?

A. Due to the volume of models we produce it is not possible for us to maintain stock levels of everyindividual component used in our manufacturing process. We do stock commonly requested items, butsome items must be made to order.

Q. I Am Having Trouble Booking My Caravan For Its Service, In Line With TheRequirements. What Timescale Is Acceptable?

A. We will allow a delay of 60 days after your service is due, but subsequent annual services should stillbe undertaken as close as possible to the anniversary of the original date of purchase. Except for 3rd and5th services which must be on or before the anniversary of the original date of purchase. We wouldrecommend that you plan these services in advance to ensure you can meet the above requirements.

Q. I Have A Problem With My Caravan, Who Can Help Me?

A. We would always recommend that you contact your supplying Retailer. Your local Elddis Retailer orElddis Approved Service Centre may be able to assist. An inspection can then take place and thenecessary course of action agreed.

Q. I Am Unhappy With The Service I Have Received From My Retailer/Service Centre,Where Do I Go From Here?

A. We would recommend that you write to your Retailer/Service Centre, detailing your problems andrequirements, requesting a response explaining how they will resolve your complaint. A copy of yourletter can also be forwarded to The Elddis Customer Services Department, quoting the serial number ofyour caravan and the name of the Retailer/Service Centre. Please be assured that we will assist yourRetailer/Service Centre in resolving any problems.

20-1

GLOSSARY

GLOSSARY

13 pin plug

The plug used to connect the caravans electricalsystem to your towing vehicle to enable the roadlights, refrigerator and battery charger to operateduring towing.

A Frame

This is the triangular part at the front of thecaravan’s chassis which is between the main bodyand the hitch it is also called the drawbar.

ABS

This is an acronym for anti-lock braking system.

Actual Laden Weight

This is the total weight of the caravan whenloaded ready for use by the end user.

Aquaroll

Brand name used generically for a watercontainer that rolls so you don’t need to lift it.

Awning

This is a tent-like structure of fabric over asupporting framework, which can be attached tothe side of caravan.

Battery Charger

This is required to keep a leisure battery charged.All caravans include a charging facility whichoperates via the mains hook-up, and also has theability to recharge from the tow car’s alternatorwhile travelling.

Berth(s)

Sleeping place - Refers to the number of people acaravan can accommodate for sleeping.

Blown Air Heating

A method of heating the living quarters of acaravan by use of a fan pushing air out through anumber of outlets.

Breakaway Cable

A thin steel cable linking the caravan handbraketo the vehicles tow bar - In the event of thecaravan becoming detached from the car, thecable will pull the caravan handbrake on beforesnapping.

Bunk Bed

This is a sleeping place, usually higher up than aconventional bed. Often (but not always) this canbe folded or removed to provide additional livingspace.

Butane

Is a form of Liquefied Petroleum Gas (LPG) whichnormally comes in blue cylinders. This type of gasis most commonly used in the UK, although aswitch to propane is advised in severely coldweather conditions.

Calor

This is the main supplier of propane (red) gascylinders and significant seller of butane (blue)gas.

Campingaz

This is the trade name of Butane gas.

Cassette Blind

This is a roller blind which is fitted as part of thewindow assembly, often along with a flyscreen,thus giving a neat installation.

Cassette Toilet

A form of chemical toilet found in moderncaravans, where the waste holding tank can beaccessed and emptied from, outside.

Chemical Toilet

Most modern caravans have them, with more upmarket models having a fully plumbed-in flushingversion.

Control Panel

Used as the description for the panel of electricalswitches and gauges governing 12V and mainselectricity systems.

Corner Steadies

The winding device built into each corner of acaravan chassis that is used to stabilise the bodyonce set up on a pitch.

20-2

GLOSSARY

Coupling Head - See hitch.

CRiS

This is the Caravan Registration and IdentificationScheme. It is a voluntary scheme which registerscaravans in a similar manner to how motorvehicles are registered. Allows you to check thelegitimate right to ownership of the seller of asecondhand caravan, and helps in the recovery ofstolen caravans.

Dinette

This is a popular style of seating arrangementwhere two seats or settees face each otheracross a table.

Earth Leakage Circuit Breaker

ELCB Earth leakage circuit breaker - see residualcurrent device (RCD)

ELCB

Earth Leakage Circuit Breaker. More normallytermed RCD.

Essential Habitation Equipment

Those items and fluids required for the safe andproper functioning of the equipment forhabitation as defined by the manufacturer of thecaravan. This includes items such as the leisurebattery and gas cylinders, plus water contained inthe water heater etc.

Flyscreens

Mesh fittings for windows doors and roof vents,to keep out insects etc.

Free-Standing Table

This is a table which, because of its leg design, canbe used inside or outside.

Full Service Pitch

This is a pitch which has individual provision forfresh water supply and waste water disposal, inaddition to mains electricity and in some cases TVaerial connection.

Gas Cylinder

This is a portable, pressurized container for thestorage of LPG.

Gas Cylinder Locker

Is the compartment on the caravan for thestorage of gas cylinders.

Gas Drop out Holes

These are not part of the ventilation. LPG isheavier than air, so holes through the floor belowgas-powered appliances allow any leakage of gasto exit the habitation area.

Grey Water

This is the waste water from sink/shower.

Gross Train Weight

This is also known as Combined Weight. Themaximum permitted weight of an outfit asspecified by the tow car manufacturer.

Gross Vehicle Weight (GVW)

This is the weight of the vehicle laden to itsmaximum, as defined by the manufacturer. Seealso MTPLM.

GRP

Is Glass-reinforced plastic, but more commonlyknown as glass fibre (not fibre glass, which is atrade name).

Handbook

This is a owners manual, a guide to the workingsof your caravan.

Hardstanding

This is a pitch which has a hard surface made ofgravel, asphalt, concrete etc, instead of grass.

Hitch

This is the mechanism which allows a caravan tobe attached to a tow ball.

Hitch Lock

A security device that prevents the caravan hitchbeing used.

Hook-Up

This is a facility on a pitch for connection tomains electricity.

Ingress

Usually meaning water ingress, a possible problemwhere water seeps in at the joins, usually as aresult of worn sealant.

20-3

GLOSSARY

Jack

This is a device for raising the vehicle so that awheel can be changed, for instance. Not to beconfused with corner steadies which althoughthey are sometimes referred to as ‘corner jacks’are steadying, not lifting devices.

Jockey Wheel

The small front wheel attached to the caravan A-frame used to support the forward end of thecaravan, when detached from the towing vehicle.

Kerb Weight

This is the empty weight of a motor vehicle asdefined by the manufacturer.

Layout

This is the interior design and details wherefurniture units are placed in relation to eachother.

Leisure Battery

This supplies the power for the caravan electricalsystems and is sometimes called an auxiliarybattery.

Levelling

The process of ensuring that a caravan is levelwhen sited on a pitch. It is important for comfortand also to ensure the correct functioning of thefridge and water systems.

LPG

Liquid Petroleum Gas, i.e. butane or propane.

L-Shaped

This is a term where the seating area of a caravanis indeed L-shaped.

Mains Hook-Up

This is a campsite facility where you can plug intoa mains electricity supply.

Maximum Hitch Height

The maximum height at which the hitch shouldbe connected to a towing vehicle

Maximum Permissible Towing Weight

This is the maximum weight that the towingvehicle is allowed to tow.

Maximum User Payload

This is the maximum payload available for theuser including essential habitational equipment.

MIRO - Mass In Running Order

Weight of the caravan equipped to themanufacturer’s standard specification. Thereforethe condition in which it leaves the factory. Notethat this does not include any part of the userpayload, including the essential habitationequipment.

MTPLM - Maximum TechnicallyPermissible Laden Mass

The technical maximum permissible laden weightof the caravan, this must not be exceeded.

National Caravan Council

The only trade association representingmanufacturers, retailers and suppliers within thecaravan industry.

Nose weight

The weight exerted on the tow bar. Special scalesare available from accessory shops for measuringthis weight.

Number Plate

Caravans must display a legal number plateshowing the same registration mark as theirtowing vehicle.

Optional Equipment Payload

The payload required for equipment to enablethe caravan to be used for habitation purposes.

Outfit

The caravan and its towing vehicle considered asa unit.

Owners’ Club

This is a group of people who usually own thesame brand of caravan and enjoy meeting up forrallies.

Payload

The amount you can put into a caravan.Specifically the difference between the MaximumTechnical Permissible Laden Mass (MTPLM) andthe Mass In Running Order (MIRO).

20-4

GLOSSARY

PDI

This is an inspection undertaken by the Retailerprior to handover to the customer.

Pitch

A designated area of a caravan site allocated forthe use of one outfit. Most sites will be arrangedwith defined pitches.

Propane

Gas used in colder conditions and is usuallysupplied in red cylinders.

RCD

This is a residual current device and is part of theelectrical system which will ‘trip’ if there is anelectrical fault.

Gas Regulator

Safety device fitted between the gas cylinder andthe gas system of a caravan, which controls thepressure of gas being released from the cylinder.

Road Lights

The external lights used while the vehicle istravelling.

Roof Lights - See Roof Vent.

Roof Vent

Is an opening unit in the ceiling which lets inventilation and light, these vary in size, but thebest ones will have integral blinds and flyscreensand are also called rooflights.

Semi-Rigid Pipe work

Is water pipes made of a semi rigid plastic and areinfinitely preferable to cheaper convoluted pipingwhich can act as a trap for germs and smells.

Single Axle

This is a caravan with a single pair of wheels onone axle. See also twin axle.

Slats

Sometimes used for beds and can improveventilation to mattress cushions.

Space Heater

This is a type of heating equipment for the livingquarters. Modern units fitted offer gas and mains-operation.

Speed Rating

This is the maximum speed at which a tyre maybe used, as marked on its sidewall.

Stabiliser

A safety device which helps to prevent instability,this is done by increasing the friction betweenthe caravan hitch and the tow ball.

Steady Winder

A handle for operating the corner steadies.

Torque Wrench

A form of spanner used to set nuts and bolts to aspecified degree of tightness. It is recommendedfor adjustment of wheel fixings on caravans.

Towing Limit

See manufacturer’s braked towing limit andmanufacturer’s unbraked towing limit.

Towing Mirrors

Additional rear vision mirrors added to a towingvehicle to provide a greater width of view to seepast a caravan.

Train Weight

The maximum permissible combined weight oftow car and touring caravan.

Twin Axle

Is a caravan with two pairs of wheels, on twoaxles which are located close together. These areusually the larger, heavier caravans, where thesecond axle helps carry the greater weight moreeasily, and also makes a longer caravan morestable to tow. See also single axle.

User Payload

The weight of all items carried in the caravan.

U-Shaped Settee

Usually a reference to seating that literally is ‘U’shaped.

Vehicle Kerb weight

The weight of the tow car often indicated in themanufacturers specifications..

20-5

GLOSSARY

VIN - Vehicle Identification Number

This is a unique serial identification number for avehicle. All Cars and motor caravans should carrya VIN. Caravans are not obliged to, but most ofthose sold in recent years in the UK do as aresult of the CRiS voluntary registration scheme.

Warranty

Is the terms and conditions that spell out yourrights with regard to servicing, repair orreplacement of parts as provided by themanufacturer.

Wild Camping

Term used for staying overnight away from acampsite. Illegal in many countries, but permissionmay be granted by individual landowners.

20-6

GLOSSARY

21-1

SERVICE DOCUMENTS

SERVICE DOCUMENTS

TOURING CARAVANS - ANNUAL SERVICE RECORD

In order to take full use of your warranty offered by The Explorer Group Limited it is essential that yourcaravan is serviced within the time scale laid down in the warranty terms and conditions. See Index -Warranty Terms & Conditions. Whether you use your caravan for short journeys or for touring at homeor abroad, regular servicing will help to ensure that you can enjoy it to the full. The Annual Service offeredby your retailer will include the following work and it is our recommendation you have your caravanserviced to this standard annually, in accordance with the National Caravan Council recommendations.

The retailer will complete the record in this guide to show the work has been carried out.

SECTION (A) CHASSIS

1. Brakes

2. Suspension

3. Axles and Hubs

4. Tyres and pressures

5. Wheeled nuts

6. Towing hitch and reverse

7. Jockey wheel

8. Breakaway chain

9. Corner steadies

10. Adjusted and lubricated

11. Fully operational

SECTION (B) EXTERIOR

1. Exterior panels

2. Windows

3, Rooflights

4. Entrance door/Door locks

5. Wheel boxes

6. Mouldings

7. Gas bottle and fairing

8. Ventilators

9. Paintwork

10. All seals, mouldings etc.

11. Damp test

12. Striping etc.

SECTION (C) INTERIOR

1. Wall panels

2. Furniture

3. Curtains/Blinds/Flyscreens

4. Mattresses

5. Carpet

6. Doors and drawers

7. All hinges and catches

8. Ventilators

9. Water pumps

10. Hoses and sink plugs

11. Hot water system

12. Cold water system

13. Window hinges and stays

14. Cassette toilet

15. Shower

16. Shower tray

17. Central heating

18. Damp test

SECTION (D) ELECTRICAL

1. Reflectors

2. All interior lights/Road lights

3. Water pump and switches

4. Refrigerator

5. Distribution unit

6. Charging unit

7. Junction box/Strip

8. Wiring and supports

9. Trailer connecting plug sockets

10. Overall tests etc.

11. Awning lights

12. Electronic ignition (hob)

13. 230V system where applicable

(Continued)

21-2

SERVICE DOCUMENTS

SECTION (E) GAS INSTALLATION

1. Hotplate

2. Refrigerator

3. Heater

4. Leak tested

5. Water heated

6. Fully operational

CARE WARRANTY

Your caravan is covered by the 3 year warranty, it is a condition of this warranty that a service and safetycheck is carried out by your caravan retailer at least once a year (12 months from the date of purchase)in accordance with the National Caravan Council recommendations.

SECTION (F) FINAL

Road test

1st SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

2nd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

3rd SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

4th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

ANNUAL SERVICE RECORD

CARAVAN MODEL .................................................................................................................................................

VEHICLE IDENTIFICATION NUMBER ...................................................................... YEAR ...........................

21-3

SERVICE DOCUMENTS

5th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

7th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

9th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

11th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

6th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

8th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

10th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

12th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

21-4

SERVICE DOCUMENTS

13th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

15th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

17th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

19th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

14th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

16th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

18th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

20th SERVICE

DATE:

RETAILERS STAMP:

I/We certify that an annual service has beencarried out in accordance with themanufacturers’ and National CaravanCouncil recommendations.

22-1

INDEX

A

Aerial .................................................... 9-26Alarm .................................................... 9-27Automatic Charging System ............... 8-2

B

Battery Charger ................................. 9-14Battery Installation ............................... 8-1Battery Maintenance ............................ 8-1Blinds .................................................... 9-22BPW Intelligent Drive Control ...... 9-28Breakaway Cable, use of ...................... 3-3Bulb Ratings ........................................... 8-2

C

Cables, checking .................................... 3-5Caravan Construction - Main

Components .............................. 15-1Additional Fixings to YourCaravan Shell .................................. 15-1Awning Channel ............................ 15-1Body Shell ....................................... 15-1BPW Chassis .................................. 15-1Braking System .............................. 15-1Front Panel and Gas Bottle

Locker Lid .................................. 15-1Windows ......................................... 15-1

Caravan Handling .................................. 4-1Care of your Caravan ....................... 11-1

ABS Panels & Fittings ................... 11-1Acrylic Windows ........................... 11-1Carpets, Upholstery and

Curtains ...................................... 11-2Chassis Maintenance .................... 11-6Chassis Mounted Spare Wheel

Carrier ........................................ 11-4Chassis Spare Parts ....................... 11-6Cleaning of all Taps ........................ 11-2Cooking Equipment ...................... 11-2Exterior Cleaning .......................... 11-1

INDEX

Furniture ......................................... 11-2Glass Fibre Reinforced Plastic

(GRP) .......................................... 11-1Interior Walls ................................. 11-2Jacking .............................................. 11-5Lubrication ...................................... 11-5Seitz Windows ............................... 11-1Shower Trays, Shower Room

and Wash Basin Fittings ........... 11-2Thetford Toilet ............................... 11-3Truma Space Heater ..................... 11-3Tyres ................................................. 11-4Water Containers ......................... 11-2Water Systems - Sterilization ..... 11-3Window Blinds & Flyscreens ...... 11-1

Care of your caravanChanging a Wheel ......................... 11-4

Charging System ................................... 8-2Code of Practice - Water Ingress .. 14-1

Conditions ...................................... 14-1Customer Obligation ................... 14-1Mains Electrics ............................... 14-1Remedial Work .............................. 14-2Spare Parts ...................................... 14-1The Code ........................................ 14-1

Covers .................................................. 12-1

D

Doors ................................................... 9-23

E

Electrical Control Panels .................... 9-1Electrical System ................................... 8-1Electricity ................................................ 6-1

12v Systems ....................................... 6-1Connecting To Mains Supply .......... 6-1Disconnecting Mains Supply .......... 6-2Generator/Charger ......................... 6-1Mains Supply ...................................... 6-1Overseas Electrical Connection ... 6-2Power Supply Charger .................... 6-1

22-2

INDEX

Entertainment System ...................... 9-26Equipment List

Crusader ......................................... 16-1

F

Fire Safety ............................................... 2-2Fuses - all models ................................. 8-3

G

Gas ........................................................... 6-3Connection ........................................ 6-3Hoses .................................................. 6-3Regulator ............................................ 6-3

Gas Safety Advice ................................. 7-1Generators / Charger .......................... 8-1Glossary ............................................... 20-1

H

Handbrake .............................................. 3-5

I

Insulation ............................................. 15-1Introduction ........................................... 1-1

L

LCD TV ................................................ 9-26Leveller Jack ........................................... 5-1Levelling, front & back .......................... 5-1Levelling, side to side ........................... 5-1Loading .................................................... 3-1

M

Mains Unit .............................................. 8-1Microwave ........................................... 9-13Model Year .............................................. 1-1

N

Nose Weight Indicator ............ 3-1, 9-27

P

Parking ..................................................... 5-2Pitch, selecting ....................................... 5-1Power Drain ....................................... 12-1Pre-Tow Checklist ................................ 3-2

R

Radio/DVD .......................................... 9-26Ramp........................................................ 5-1RCD ......................................................... 8-1Refrigerator

Thetford N112 LCD ....................... 9-4Thetford N175 LCD ....................... 9-7

Reversing ................................................ 4-1Road Lights

Crusader ......................................... 17-3Rooflights ............................................. 9-20

S

Safety, general ........................................ 2-1Security

Additional Security ....................... 10-2Anti-Wind Corner Steadies ....... 10-1Caravan Theft ................................. 10-1CRIS ................................................. 10-2Electronic Tagging .......................... 10-2

Service Documents ........................... 21-1Setting Off .............................................. 4-1Site Regulations ..................................... 5-1Smoke Detector ................................ 9-14Space Heater Operation .................. 9-12

230V Operation ............................ 9-12Fan Operation ................................ 9-13Gas ................................................... 9-12Gas Operation ............................... 9-12

Speed Limits ........................................... 4-1Stabiliser - Hitch Head Operation .... 3-2Storage

Long Term & Winter ..................... 12-1

22-3

INDEX

T

Taps ....................................................... 9-22Technical Specifications

Elddis Crusader .................. 18-1, 18-2Toilet

Thetford C250 ............................... 9-15Towing Weight Ratio ............................ 3-1Tyres ..................................................... 11-4

U

Uncoupling ............................................. 3-3

V

Ventilation .............................................. 2-1

W

Warranty ............................................. 13-13-Year Manufacturer’s Warranty 13-1Conditions ...................................... 13-1Years 1 - 3 ....................................... 13-1Years 2 & 3 ..................................... 13-1

Water Heater Operation ................ 9-12Gas Operation ............................... 9-12

Water System ........................................ 6-4Connection ........................................ 6-5Draining .............................................. 6-5

Wheel Changing ................................ 11-4Windows ............................................. 9-21Wiring Diagrams

Crusader ......................................... 17-2

22-4

INDEX

© Designed and Printed by Preset Graphics. Tel: 01332 549278. (MY2009. Ref: 21040)

All the illustrations and descriptive matter in this guide are intended to give a general idea of thecaravan. Changing market and supply situations may prevent the manufacturer from maintainingthe exact specifications and details in this handbook and we therefore reserve the right to alter

specifications and materials as conditions demand.Retailers are independent of the manufacturer and have absolutely no authority to bind the

manufacturer by any express or implied undertaking or representation.

The Explorer Group Limited Delves Lane, Consett, Co. Durham DH8 7PETelephone: 01207 699000 • Facsimile: 01207 699001 • www.explorer-group.co.uk