Professional Audio Logging and Call Recording Systems

All information is subject to change without notice. Prolancer Pty Ltd assumes no responsibilities for errors and/or omissions in this document. © Copyright 2012 Prolancer Pty Ltd. All Rights Reserved.

Professional communications recording systems for enterprise-critical applications.

Capture audio and call data from Analogue, Radio, VoIP and/or PRI ISDN communications protocols.

Rack-Mount or Desktop enclosure options.

Remote Manager – Monitoring, Search and Management PC software included license free.

Total Recall VR : Basic Overview

Affordable: Best cost per channel without compromise on features.

Reliable: Stable, fast and secure Linux O/S, with built-in hardware redundancy.

Secure: Tamper-proof recording format and multi-level access control.

Powerful: Comprehensive recording, search monitoring and playback capabilities.

Flexible: Hybrid recording and easy upgrade capabilities.

Accessible: Remote access and control capabilities included license free.

Total Recall VR : Key Benefits

All servers are based upon CentOS Linux operating system – fast, stable and secure.

Hybrid protocol recording support – Combine VoIP, ISDN and Analog for a single-server solution to all your recording needs.

Archive calls to CD/DVD, network storage, USB device or (optional) high-capacity Blu-ray storage.

Synchronise with network time via NTP.

SMDR Integration Support

Record-on-Demand, via phone key or taskbar application.

Multiple languages supported

VoIP (SIP, H.323, RTP)

ISDN (PRI

E1/T1)

Radio

Analog (2-wire POTS)

Total Recall VR : Common System Features

Supports up to 60 analogue channels, plus 60 channels of VoIP and/or ISDN per server.

Swappable, Mirrored RAID HDD Storage.

Dual Hot-Swap PSU.

Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system.

VoIP (H.323, SIP)ISDN (PRI E1/T1)

Analog (2-Wire POTS)

Total Recall VR : MAX Rack

Supports up to 60 channels of VoIP and/or ISDN per server.

Compact enclosure - minimal server footprint.

Mirrored HDD storage.

All server configuration, call search and monitoring functions managed via Remote Manager PC software.

VoIP (H.323, SIP)ISDN (PRI E1/T1)

Total Recall VR : MAX Desktop

Supports up to 72 channels of Analog/Radio per system.

Combine 8 VoIP and 8 Analogue channels in hybrid mode.

Robust 19” Rack Mountable enclosure

Tilting screen and control panel ensures easy operation at any height in a communications rack.

Cost effective and highly featured call recording solution.

Analog (2-wire POTS)VoIP (SIP/H.323)

Total Recall VR : Classic Rack

Supports up to 24 channels of Analogue/Radio per system.

Combine 8 VoIP and 8 Analogue channels in hybrid recording mode.

Compact & quiet enclosure.

Built in screen and control panel: completely self contained.

Excellent cost efficiency per recording channel.

Analog (2-wire POTS)VoIP (SIP/H.323)

Total Recall VR : Classic Desktop

Included with unlimited installation licences as part of your Total Recall VR solution.

Provides customisable access to search and monitor calls on the Total Recall system, as well as unit configuration and system log functions.

Install on any Windows XP/Vista/7 PC, and connect to your Total Recall VR system via LAN/WAN/VPN or 56k dialup.

Total Recall VR: Remote Manager

Monitor live calls, or search and replay completed recordings with ease via intuitive search parameters.

Centrally monitor, search, configure and manage multiple Total Recall VR units, whether they are across the room or across the world!

Save and Email calls in MP3, WAV or secure proprietary TRC file format.

Add searchable notes to calls in progress, or after they are completed.

Selectable channel access extends the benefits of Total Recall to everyone in your business, while maintaining compliance with your data security policies.

Remote Manager (Continued...)

Multiple user access levels ensure that specific users have appropriate control and access over recordings on their extension(s).

User configurable channel access expands the benefits of recording to more employees, while maintaining system security.

Optional Record on Demand (via taskbar application or DTMF where available) gives users additional configurable control over what is recorded on their extension, adding to the security and functionality of your Total Recall solution.

Remote Manager & Record-on-Demand

Banking and Finance (Financial advisors, Stockbrokers, Branch offices)

Emergency Services (Police, Fire, Ambulance, Private Security firms)

Call Centres (Help desks, Service desks, Telesales) Homeland Security (Military Bases, Government Security

Agencies) Public Utilities (Power stations, Water supply, Gas works) Transportation (Railways, Air Traffic Control, Fleet monitoring) Medical Services (Hospitals, Doctors Offices, Health Clinics) Correctional Facilities (Telephone, radio and intercom recording) Others (Government Departments, Mining operations)

Who is benefiting from Total Recall VR

RIGHT NOW?

In an increasingly security conscious, results driven and litigious

world, communications recording and logging is paramount to

meeting your legal, duty of care and management requirements.

Total Recall VR offers your business a professional, highly

automated and broadly adaptable solution. Security and training

benefits can be achieved in every level of your business, with

surprising cost efficiency per channel.

When your business depends on call recording, You Need Total

Recall!

Do You Have TOTAL RECALL?

Contact Us

Prolancer Pty Ltd

Engineering & Manufacturing Facility

Unit 6, 7 Millennium Court,Silverwater 2128, NSW, AUSTRALIA

Phone: +61 2 8065 0850

Northern Hemisphere Office

Rua Padre Sebastião 12, R/C A,3040-267 Coimbra, PORTUGAL

Phone: +351 911 754 048

Web: www.totalrecallvr.comEmail: trvr@prolancer.com.au