Total quality management & innovation-Pilot Study of Innovative Oil & Gas Companies
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Transcript of Total quality management & innovation-Pilot Study of Innovative Oil & Gas Companies
Submitted To :
Prof. Sudhir Yadav
Total Quality Management & InnovationPilot Study of Innovative companies in Oil & Gas Industry
Submitted By: Group 7
Darshit Paun 20131010Nikhil Sajwal 20131026Nilesh Kumar 20131027Pinang Panjwani 20131032Preeti Pal 20131034
BACKGROUND STUDY
• Since discovery of UK Continental Shelf the creation and growth of STBOR’s has been promoted.
• The STBOR’s provide wide range of services and products in the O&G related sector.
• The industry provides more than 300,000 jobs in 2000 plus companies.
• This sector rose with need for innovation.
• According to STBOR’s, there is constant need to respond and adapt to the rapidly changing environment and provide best quality services & products.
• This paper explores the relationship between innovation and quality.
• It also gives insights into the difficulties faced by STBOR’s owing to the innovation in industry.
METHODOLOGY
•Data was collected from wide range of primary & secondary sources.
• As many of the STBOR’s were headquartered in Aberdeen, the research team was located there.
Stage 1: Selecting a
Sample
Selection on basis of interviews with oil & gas
industry personnel.
6 companies selected for the study.
Selected STBOR’s had less than 150 employees.
STBOR’s-The most successful and innovative by the industry
experts.
Stage 2: Knowing more
about the companies
Depth Interviews of CEOs
A structured, open questionnaire was prepared.
Issues like Company history, Innovation, Quality,
Contracting environment, etc. covered
Quality related issues such as involvement with suppliers and
customers discussed.
Quality standards, training & quality costs were questioned.
Stage 3: Studying the
Issues in Industry
To get better idea about the operating environment &
understand the industry better Operators, Contractors & official bodies were also
questioned.
Semi structured interviews were held with wide range of
their representatives.
Their responses were coded and analyzed to get clear idea of the key issues in the sector.
Stage 4: Contextualizing
the Study
Various industry seminars and conferences were attended.
Also reliable records were studied.
ANALYZING
• The information was broadly grouped into 3 organization types:• Operating Companies• Contracting Companies• Suppliers
o Providing basic itemso Providing specialized products and services- They need to invest heavily
to meet the rapidly changing technological needs. STBOR’s form a part of this group.
• The STBOR’s mainly have to tackle problems of high investment, customer retention, material management, skill management.
EFFECTS OF CHANGES
• Changes have affected at all levels in the industry.
• Streamlining supply within UKCS followed concept of lean supply.
• Operators redefining their core business led to outsourcing and increased business of contractors
• Situation became complex for STBORS, particularly in maintaining communications.
INNOVATION CYCLE FOR STBOR’S
New Technologies
Perceived need to Innovate
Opportunity to Innovate
Incentive for risk taking
Investment in innovation
Capacity to
Innovate
MODEL FOR INNOVATION AND DEMAND TECHNOLOGIES
Demand for Technologies
New Technologies
Optimize Existing Technologies
Field DevelopmentNew RegulationsNew Operating ContractorsCost Effectiveness
RESULTS OF THE STUDY
• The perceived links between Innovation & Quality are not identified by the sample companies.
• It is observed that the companies are trying to bring the concept of Total Quality in practice.
For Quality Management
• Organizations were asked directly about involvement in quality related issues and activities
Thank You