Total Opti

8/8/2019 Total Opti

1/37

SR No Severity Detail Subject Due Date Begin Date

1243450876 NORMAL Network - Coverage 4/9/2010 14:30 4/3/2010 11:30





1244393152 NORMAL Network - Coverage 4/20/2010 14:39 4/14/2010 11:391244544364 NORMAL Network - Coverage 4/21/2010 15:05 4/15/2010 12:05










8/8/2019 Total Opti

2/37

Cluster Town Taluka Area Remark Customer Customer

Bhavnagar Bhavnagar VallabhipurBhojpara Bhavnagar:SHAMJIBHA ###

Bhavnagar Bhavnagar Talaja Hajipar Bhavnagar:BHAGIRAT ###

Bhavnagar Bhavnagar Talaja Dhardi Bhavnagar:RAMESHBH ###

Bhavnagar Amreli Amreli Amreli Amreli:AmrMAYPAT . ###

Bhavnagar Bhavnagar Mahuva Vadli Bhavnagar:RAMESHKU ###

Bhavnagar Amreli Savar KundDolti Amreli:Sav HANIFBHAI ###Bhavnagar Bhavnagar Mahuva Uncha KotdBhavnagar:RAVJIBHAI . ###

Bhavnagar Bhavnagar Bhavnagar (a) Bhavna Bhavnagar:HATIMBHAI ###

Bhavnagar Amreli Rajula Khakhbai Amreli:Raj VIPULBHAI ###

Bhavnagar Bhavnagar Talaja Pasavi Bhavnagar:MADHUBH ###

Bhavnagar Bhavnagar Mahuva Vadli Bhavnagar:PARESHBH ###

Bhavnagar Amreli Savar KundThordi Amreli:Sav BHARATBH ###

Bhavnagar Bhavnagar Botad Botad Bhavnagar: YASHPALSI ###

Bhavnagar Bhavnagar Talaja Gorkhi Bhavnagar:MAYUR . ###

Bhavnagar Bhavnagar Mahuva UmaniyavaBhavnagar:BHAVINBH ###

Bhavnagar Bhavnagar Mahuva UmaniyavaBhavnagar:FIVE STAR . ###

8/8/2019 Total Opti

3/37

Bill Cycle Customer Contract ISR Due D Type of c Handset Number o

11 7815018 8061384 ###Weak signaNokia 1600One

5 24290102 24398225 ### Weak signals One

11 7788312 8034713 ### Weak signals Three

11 6630549 6885249 ###No access to network No service

3 4802546 5111479 ###Weak signaNOKIA N70Two

11 7681418 7928271 ### Weak signals One11 7926335 8172598 ### Weak signals No service

3 76509 76457 ### Weak signasony ericssThree

3 28278171 28283182 ### Weak signals No service

11 5198432 5457990 ###No access to network Three

3 5677785 5980253 ### Call drop Five

11 8023053 8268870 ### Call drop nokia 5130One

31141132 31164809 ### Weak signals Five

11 21568064 21647625 ### Weak signals No service

4 4928334 5196959 ### Call drop NOKIA 620 One

4 12530151 12753677 ### Weak signals One

8/8/2019 Total Opti

4/37

Call gets Voice quaAddress Indoor / OProblem sta Incoming Area Nam

Yes Harijan vas Both 11-Mar-10 Bhojpar 1 Bhavnagar:

Yes AT-Hajipar,Both 1-Mar-10 Hajipar 1 Bhavnagar:

No bapada paBoth 25-Mar-10 Trapaj 1 Bhavnagar:

Yes shnkar ser Both 15-Mar-10Hamapar 1Amreli:Amr

Yes Breaks ofteASHA COT Indoor 25-Mar-10 #N/A Bhavnagar:

Yes Hanif Solan Both 1-Feb-10 Dolti 1 Amreli:SavYes uncha kotd Both 14-Apr-10 #N/A Bhavnagar:

Yes Cannot talkHF interier, Both 13-Apr-10 #N/A Bhavnagar:

Yes ladumor vi Indoor 17-Apr-07 Rajula 1 Amreli:Raj

Yes pasavi,,vadBoth 20-Mar-10 #N/A Bhavnagar:

Yes asha cotto Both 18-Jan-10 #N/A Bhavnagar:

Yes Cannot talkpara vistar Both 19-Apr-09 Thordi 3 Amreli:Sav

Yes Breaks in bManish ku Both 13-Mar-10 Botad 1 Bhavnagar:

Yes SANKADI S Both 28-Mar-10 #N/A Bhavnagar:

Yes WORLD DE Both 19-Mar-10 #N/A Bhavnagar:

Yes umaniya v Both 5-Apr-10 #N/A Bhavnagar:

8/8/2019 Total Opti

5/37

Hearing pTele remaOther Open Creation DClosed D CRM Rev

VallabhipurFault: We will initiate Closed 1-Apr-10 6-Apr-10 Resolved

Talaja:Haji Fault: We will initiate Closed 2-Apr-10 13-Apr-10 Resolved

Talaja:Dha Fault: We will initiate Closed 4-Apr-10 6-Apr-10 Resolved

eli:Amreli Fault: We will initiate Closed 6-Apr-10 16-Apr-10 Customer i

Mahuva:VaFault: We will initiate Closed 8-Apr-10 12-Apr-10 Resolved

r Kundla:DFault: We will initiate Closed 14-Apr-10 23-Apr-10 CustomerMahuva:UnFault: We will initiate Closed 15-Apr-10 23-Apr-10 Resolved

Bhavnagar:Fault: We will initiate Closed 18-Apr-10 29-Apr-10 optimisati

la:KhakhbaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved

Talaja:PasaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved

Mahuva:VaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved

r Kundla:T Fault: We will initiate Closed 20-Apr-10 29-Apr-10 Resolved

Botad:BotaFault: We will initiate Closed 20-Apr-10 29-Apr-10 visit requir

Talaja:GorkFault: We will initiate Closed 21-Apr-10 30-Apr-10 Resolved

Mahuva:U Fault: We will initiate Closed 27-Apr-10 30-Apr-10 Plz provide

Mahuva:U Fault: We will initiate Closed 28-Apr-10 30-Apr-10 Plz provide

8/8/2019 Total Opti

6/37

Complaints other Problem problem deNo of signaHandset ty from when

Resolved

live in halariya village,site justification require

obile is faulty,no problem found.

n done,but couldn't resolved. Provide external anteena or justify repeater.

exteranal antenna if one customer/for multiple customer plz justify repeater

exteranal antenna if one customer/for multiple customer plz justify repeater

8/8/2019 Total Opti

7/37

Problem CBCH where is thnearby lan complete ahdasd complaints

8/8/2019 Total Opti

8/37

SMS Complaints

SMS

SMS

8/8/2019 Total Opti

9/37

8/8/2019 Total Opti

10/37

8/8/2019 Total Opti

11/37

8/8/2019 Total Opti

12/37

8/8/2019 Total Opti

13/37

8/8/2019 Total Opti

14/37

8/8/2019 Total Opti

15/37

8/8/2019 Total Opti

16/37

8/8/2019 Total Opti

17/37

8/8/2019 Total Opti

18/37

8/8/2019 Total Opti

19/37

8/8/2019 Total Opti

20/37

8/8/2019 Total Opti

21/37

8/8/2019 Total Opti

22/37

8/8/2019 Total Opti

23/37

8/8/2019 Total Opti

24/37

8/8/2019 Total Opti

25/37

8/8/2019 Total Opti

26/37

8/8/2019 Total Opti

27/37

8/8/2019 Total Opti

28/37

8/8/2019 Total Opti

29/37

8/8/2019 Total Opti

30/37

8/8/2019 Total Opti

31/37

8/8/2019 Total Opti

32/37

8/8/2019 Total Opti

33/37

8/8/2019 Total Opti

34/37

8/8/2019 Total Opti

35/37

8/8/2019 Total Opti

36/37

8/8/2019 Total Opti

37/37

###

###

Total Opti

Documents

Transcript of Total Opti