Torrance Magazine ~ January 2011

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Cheers! Here’s to a new year!We look to a 2011 full of promise, determination, andgreat strategies. Who better toinspire us than these featuredleaders? We have sought tobring you stories and insightsfrom a good mix of individuals,in big, small, and non-profitorganizations. Most of their

stories contain wisdom received from experiences, other mentors,and from their immediate community. We are all part of that community of business leaders and we believe we share the common goal to be instrumental to each other and to the successof the Torrance area, so that business can prosper.

This month’s cover reflects the observation that a business is insome ways similar to an orchestra. It takes many different talents,styles, and forms of training to create a successful orchestra; aswith a business. There are first-chairs, and fifth-chairs. There is atime for “pianissimo” (very soft), “presto” (fast), and “Ma non troppo”(but not too much). And of course, there must be a guide or leader(conductor). It takes all these contributions to create beautifulwork.

To a very healthy and successful 2011!

P.S. Our April issue will focus on Green practices. Be Part of It!Contribute, advertise, and be seen!

—Sue Moylan and Pat Sandt

Torrance Magazine wishes to honor the memory ofCalifornia Senator Jenny Oropeza and Economist Jack Kyser,both good friends and contributors of Torrance Magazine.

UPCOMING DEADLINESApril 2011 Issue: Green Efforts and Business Article/Advertising Space Reservation: February 18, 2011Distribution Date: April 4, 2011

CONTACT US:Advertising: See www.torrance-magazine.com or Contact AdSales@Torrance Magazine.com or 310.317.0841 Articles:Pat Sandt, at [email protected] or 310.373.2880General Information/Marketing Services: Sue Moylan, [email protected] or 310.539.2235TACC Contact: [email protected] or 310.540.5858

The Torrance Magazine focuses on business stories, events, and who’s who profiles

that are of interest to Torrance Chamber of Commerce members and others doing

business in the South Bay area. The editorial is positive, information-packed, exclusive

news: a diverse mix of feature stories on Torrance and South Bay movers and shakers,

businesses, events, local industries, government and business economic development

strategies and outlooks.

In this Issue Our Notes:

Sue Moylan and Pat Sandt,

Green Ink Marketing

2 TO RRA NCE M AG A Z I N E I JA N UA RY 2011

DEPARTMENTSNotes from the Publishers . . . . . . . . . . . . . . . . . . . . . . . . . 2Chairman’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3TACC Board of Directors & Staff . . . . . . . . . . . . . . . . . . . . 4Chamber Exec’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SOUTH BAY LEADERSCherie Davis, Miyako Hybrid Hotel . . . . . . . . . . . . . . . . . . . 6Mike Molina, Los Angeles International Airport . . . . . . . . 7Steve Wolowicz, Zdonek & Wolowicz . . . . . . . . . . . . . . . .8Drs. Tei Fu and Oi-Lin Chen, Sunrider International . . . . . . .9Steve Hixson, Northrup Grumman Aerospace Systems . . . . 10Ray Frew, Green Hills Memorial . . . . . . . . . . . . . . . . . . . . . 11Michael Hunn, Providence Health & Services . . . . . . . . 12Engin Arik, Luminit LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Craig Leach, Torrance Memorial Medical Center . . . . . . . . 14Jan Boyd, Kaiser Permanente . . . . . . . . . . . . . . . . . . . . . 16Heather Johnston, Discover Torrance . . . . . . . . . . . . . . . . 17Dan Vogelzang, M Advisory Group . . . . . . . . . . . . . . . . . 18

FROM THE CIT Y OF TORRANCEFrom the Office of Torrance Mayor Frank Scotto . . . . . 20-21

FROM THE TORRANCE CENTENNIAL COMMITTEETorrance is Turning 100 . . . . . . . . . . . . . . . . . . . . . . . 22-23

FROM TORRANCE UNIFIED SCHOOL DISTRICTFrom the Office of Dr. George Mannon . . . . . . . . . . . . . 24

FROM LOS ANGELES COUNTYFrom the Office of Supervisor Don Knabe . . . . . . . . . . .25

RIBBON CUTTINGS/CELEBRATIONSTorrance Businesses Celebrate . . . . . . . . . . . . . . . . . . . .26

CHAMBER EVENTSBusiness Leadership in Troubled Times . . . . . . . . . . . . .26TACC and Japan Business Assoc. “Great Mixer” . . . . . . 28Good Morning Torrance . . . . . . . . . . . . . . . . . . . . . . . . . .29City of Torrance/TACC Career Fair . . . . . . . . . . . . . . . . . .29

UPCOMING EVENTS . . . . . . . . . . . . . . . . . . . . . .30

TACC FOUNDATION HIGHLIGHTSAdopt-A-School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

NEWS BRIEFSMadrona Middle School Partnered with Ball Corp. . . . . .32PTN Raises Money for Kids . . . . . . . . . . . . . . . . . . . . . . . . .32North High Japanese Club . . . . . . . . . . . . . . . . . . . . . . . .32Providence Little Company of Mary Sellabration Gala . . . .33Help Needed: Writing History . . . . . . . . . . . . . . . . . . . . .3320th Annual Sunday by the Sea . . . . . . . . . . . . . . . . . . .34Torrance-South Bay YMCA Golf Tournament . . . . . . . . .34Laker Luke Walton Celebrates with PTN Board . . . . . . .34Honda Volunteers at Coastal Cleanup Day . . . . . . . . . . .35

CHAMBER BENEFITSWe Have Compliance Products! . . . . . . . . . . . . . . . . . . . .36

Happy New Year! As we embark on a new year, theTorrance Area Chamber of Commerce will continue towork toward reaching new heights while maintainingour relevance and our connections with those that haveforged our success to date.

As we look at our business leaders from the past who I have personally worked with, like Ray Frew, CliffJohnson, Philip de Souza and Jerry Say, they all recognized the challenges facing Torrance, the SouthBay Community, and beyond. These leaders set inmotion changes within the chamber to not only effectively manage and cope with those challenges, but outlined extensive actions and openly communicatedwith the business community to encourage directinvolvement. These leaders challenged the Chamberand the business community to capitalize on the opportunities inherent in expanding diversity and in developing innovative ways to work with our City and its leaders. Cutting edge programs, events andactivities are now in place to do just that…

On January 11, 2011, Good Morning Torrance Breakfastwith Laker legend and NBA Hall-of-Famer Jerry West willbe our guest speaker.

Business Motivated.Community Focused.

C H A I R M A N ’ S M E S S A G E

TO RRA NCE M AG A Z I N E I JA N UA RY 2011 3

On February 17, 2011, our 14th

Annual Black History Celebrationwill provide a unique forum for networking and the cultivation ofrelationships.

In February, we will be having theChinese New Year Celebration andthe second Career Fair with the Cityof Torrance.

In March, we will be hosting the annual Business Expoand Taste of Torrance event at the Torrance Marriott Hotel.

It is programs and events like these along with our partnering and governmental activities which are designedto educate and highlight the importance and business valuefor our membership.

Please continue to take part on what the chamber has tooffer and I look forward to seeing you at these upcomingevents!

I want us all to be “Business Motivated. Community Focused.”

TORRANCE MAGAZINE thanks its 2010 contributors for the many informative articles and advertisements submitted. Together we were able to successfully

deliver a quarterly magazine that provides value, information and opportunities to the South Bay business community.

Let's continue to grow in 2011!

Thank You!

TORRANCE MAGAZINE& Green Ink Marketing

[email protected]

MARK WARONEK2010-2011 TACC

Chairman of the Board

TACC Board of Directors and StaffAbout Torrance Magazine

2010-2011Executive Board of DirectorsChairman of the BoardMark WaronekEk & Ek

Chairman ElectTara O’BrienKaiser Permanente

President and CEODonna DuperronTorrance Area Chamber of Commerce

Immediate Past ChairDan KeetonTorrance Community Church of the Nazarene

Vice Chair FinancesCarlos SeraphimCitibank FSB

Vice Chair Government AffairsCharles Gale Jr.Metropolitan Water District of So. Cal.

Vice Chair of Internal OperationsJerry SayLandPoint Corporation

Vice Chair of MembershipAaron AalcidesMalaga Bank

Vice Chair Education FoundationSherry KramerContinental Development

Vice Chair of Diversity ProgramsLiz SeongThe Real Estate Group

Vice Chair of Community AffairsLinda AmatoDoubletree Hotel Torrance/South Bay

Vice Chair of ProgramsHeidi CunninghamKelly Services

General CounselKarl SchmidtParker, Milliken, Clark, O’Hara & Samuelian

2010-2011 Board of DirectorsJoe AhnNorthrup Grumman Aerospace Systems

Karin BakerAmerican Honda Motor Company, Inc.

Scott EasterdayOutback Steakhouse

Deborah FehnProvidence Little Company of Mary

Judy GibsonStrategic Technology Sources

Mary GiordanoAssistant City Manager, City of Torrance

Michael GoguenEdward Jones Investments

Michael HerreraBoys and Girls Clubs of the South Bay

Robert KathermanWater Replenishment District of Southern California

Alex KimField Deputy, Governor Schwarzeneggeer

Rebekah KimField Deputy, Congresswoman Jane Harman

Craig LeachTorrance Memorial Medical Center

Marcella LowSouthern California Gas Co.

Dr. George MannonTUSD Superintendent of Schools

Mike MolinaLos Angeles World Airports

Sue MoylanCrest Marketing, Inc.

Steven NapolitanoField Deputy, Supervisor Don Knabe

Max OcanseyExxon Mobil Corporation

Melissa RamosoField Deputy, Assemblymember Ted Lieu

Pam RyanTorrance Marriott

Andrea SalaCalifornia State University Dominguez Hills

Pat SandtGreen Ink Marketing

Dan ThomasTelePacific Communications / PhonBiz.com

Richard TsaoNew Century Properties & Investments

Tracy UnderwoodToyota Motor Sales USA, Inc.

Sharon WeissmanField Deputy, Senator Jenny Oropeza

TACC StaffDonna DuperronPresident and CEO

Koko KurakakeAdministrative Assistant

Kelly HernandezMembership Manager

Torrance (ISSN #0194-5491)Published by the Torrance Area Chamber ofCommerce with Green Ink Marketing.Torrance Area Chamber of Commerce 3400 Torrance Blvd., Ste 100,Torrance, CA 90503. (310) 540-5858;Green Ink Marketing, Sue Moylan and Pat Sandt, Mailing Address (No Deliveries Accepted):2785 Pacific Coast Hwy, Ste. 312Torrance, CA 90505310.539.2235. Subscription rates: $20.00 per year. E-mail: [email protected]

Send address changes to:Torrance Area Chamber of Commercec/o Torrance Magazine 3400 Torrance Blvd, Suite 100Torrance, CA 90503 Tel: 310.540.5858

All rights reserved. Trademark.

ARTICLES: Torrance Magazine is publishedquarterly and mailed to TACC members anddistributed to selected businesses in thecommunity. The publishers welcome writtenqueries regarding articles for possible publi-cations. Articles are subject to editing andare included on an “as space permits basis”at the discretion of the Publisher, Editors andEditorial Board.

ITEMS: Material and photos for inclusionmust be received 30 days in advance of thequarterly publication date. Reproduction, inwhole or in part without written permission,is prohibited. Photos and articles notreturned.

DISCLAIMER: All reasonable efforts havebeen made to ensure the accuracy of theinformation contained in Torrance Magazine.The publisher accepts no responsibility fordamage arising directly or as a consequenceof the use or publication of inaccurate ormissing information. The opinions expressedby contributors are their own, and are notnecessarily shared by Torrance Magazine, itsstaff, TACC, Board of Directors, managementor advertisers. Editorial content is intendedas general information, and not as specificlegal or financial advice; for such, readersare advised to consult professionals in theappropriate field. The Torrance AreaChamber of Commerce and Green InkMarketing assume no liability resulting fromthe advertising contained in the publication.

Printed on FSC Certified Paper withSoy-Based Inks.4 TO RRA NCE M AG A Z I N E I JA N UA RY 2011

The theme of this issue of TorranceMagazine is leadership. We are fortunatein Torrance to have many extraordinaryleaders who touch our lives daily. Agood leader in any field must have a finger on the pulse of the communityand the Torrance Area Chamber ofCommerce has leaders who strategicallyplan events and activities that acknowl-edge those who make a difference.

Heartfelt appreciation is extended toTorrance Area Chamber Vice Chair of theFoundation, Sherry Kramer withContinental Development Corporationfor organizing four recent Adopt-A-School ceremonies that brought togeth-er businesses and Torrance UnifiedSchool District schools. Each partner-ship is an investment in the educationaland professional futures of our stu-dents. These businesses and companiesare a gateway to entrepreneurship andcareer development opportunities forour students and provides them withessential resources for their growthtowards fulfilling careers.

As we enter 2011, the Chamber hasseveral upcoming events to recognizeindividuals in our community. The BlackHistory Celebration, scheduled forFebruary 17th, will recognize and honorthe outstanding African Americans. PastChairman of the Torrance Area Chamberof Commerce, Clifton L. Johnson is thechair for this 14th annual event.

The State of the City is a presentationby the Mayor of Torrance on how theCity is progressing and what it is doing to make improvements for thebetterment of the community. At thepresentation, individuals will be honored as the Citizen of the Year. Last year’s recipients were Art Callenand Harvey Horwitz.

The State of Education recognizeseducators who lead the way for our students to progress to a better life and our chamber business partners who support our schools.

Additionally, chamber leaders havebegun planning a “new” event for thenew year, Block Party 2011. This is astreet fair scheduled for May 1, 2010.Located in the historic Old Torrancearea; entertainment, arts and crafts vendors, food vendors, and activities for children will be featured. As organ-ized by the Chamber and its many volunteers, this promises to be a festive occasion.

We have 31 exceptional individuals as members of our Chamber’s Board of Directors under the leadership ofChairman Mark Waronek. We realizethat we have a responsibility to ourbusiness membership and to the community with which we are fortunateto work. We will continue to representyour interests in the New Year.

C H A M B E R E X E C ’ S M E S S A G E

DONNA DUPERRONPresident and CEO

Torrance Area Chamber of Commerce

AmbassadorsMentoring new chamber members

Theresa Stanberry -

[email protected]

GAPGovernment Affairs Policy Group

Charles Gale Jr. - [email protected]

Green Torrance CommitteePat Sandt - [email protected]

HR ProfessionalsHuman Resources Professionals of Torrance

Heidi Cunningham -

[email protected]

Networking at NoonOur most popular networking lunches

TACC - [email protected]

PROFSProfessional Round Table

of Financial Services

Jeff Wolfe - [email protected]

Tech ProsTechnology Professionals of Torrance

Dan Thomas - [email protected]

Young ProfessionalsFor the young entrepreneur getting started

Josh Thomas -

[email protected] or

Eric Takaki - [email protected]

CONTACT INFORMAT ION

To maximize your exposure in the community, or, to request more information, call the Chamber at (310)540-5858. We will personally meet with you to create acustomized plan to help your business train for success. We want you to succeedand we are able to provide the tools to help you do just that!


A good leader in any field must have a finger on the pulse of the community

and the Torrance Area Chamber of Commercehas leaders who strategically plan events

and activities that acknowledge those who make a difference.

On the Front Line…BY CHERIE DAVIS

S O U T H B A Y L E A D E R S


There are millions of books, articles,teachers, and consultants all pertainingto leadership. They expound on manda-tory leadership traits- integrity, honesty,knowledge and much more. These are alltrue and definitely some of the corner-stones of leadership. I have read andattended many of these courses as wellas taught leadership throughout mycareer, but my greatest lessons in lead-ership did not come from a book orclassroom. Allow me to illustrate.

As a young US Army officer candidate,our unit was following another candi-date, who was in charge. That night,after 20 miles of marching, through thedark and in the rain, carrying a rucksackand weapon, completely covered incamouflage paint and mud, we hadfinally reached our destination. We setup our tents and began digging ourfighting positions, when the leader realized he had set up at the wrongcoordinates! I went to the TacticalOfficer, complaining loudly. The TAC

Officer calmly said, “I am glad this happened to you Davis, because I betyou will never make this mistake lead-ing your troops.” He was right, I neverdid. Lesson: learning what not to do canbe as valuable as learning what to do.

Leaders have to make hard choicesand they often pay a heavy price fortheir choices. Again as a youngLieutenant, when Gortex field jacketsfirst came out, our CompanyCommander told the officers that theycould wear the warm new jackets, butnot to issue them to the troops becausethey will lose them. The next morningwe stood in formation, 4 platoons, aLieutenant in front of each, theCompany Executive Officer and theCommander. There were soldiers stand-ing in the cold in their old jackets, and

all but one officer, in the new Gortex. I could not be in my warm jacket whilemy platoon was not. Was that a goodleadership decision? I thought so, butcontinuing to serve under thatCommander, my life became miserable.

That is an extremely minor sacrificecompared to those leaders who areimprisoned or killed for their leadership.

Leadership is not always paved bysuccesses. A famous political leaderonce ran for high government officesand lost 6 times, two of his businessesfailed and he had a nervous breakdown.Who would follow him, you ask? We did,it was Abraham Lincoln.

Vision is crucial to leadership. Most ofmy best role models were not limited bywhat they saw, but driven by what theythought could be. “Some men seethings as they are and ask why. Othersdream things that never were and askwhy not”. Originally written by GeorgeBernard Shaw, but made famous in aspeech by Robert Kennedy.

There is too little time or space tocover leadership adequately. I am aleader, but I am still a work in progress.I know that I will never know or be asmuch as I aspire to be. I am grateful forpeople who have stood as a role modelfor leadership and hope that I can paythat debt by my own positive influence inour world.

CHERIE DAVIS, came toTorrance to open the newMiyako Hybrid Hotel, byKintetsu EnterprisesCompany of America. Hercareer spans 29 years inthe hotel industry, whichincludes the opening of 7 hotels. A US Armyveteran, Cherie participates in the TorranceCultural Arts Foundation, the TorranceChamber, Discover Torrance, PediatricTherapy Network, Rotary, and CottonwoodChristian Center. Ms. Davis is also a keynotespeaker and moderator on various topicsfrom eco-friendly business operations, medical tourism, leadership and motivation.

My greatest lessons in leadership did notcome from a book or classroom.



LAX Is Getting A New Face-liftBY MIKE MOLINA

I often tell others that Ihave the best job in theworld. To work at LosAngeles InternationalAirport, especially at thistime of unprecedentedmodernization, is beyondcompare. Officially, I’m

the Deputy Executive Director ofExternal Affairs for Los Angeles WorldAirports, a department of the City ofLos Angeles that owns and operatesLAX, Ontario Airport, Van Nuys Airportand oversees about 17,000 acres inPalmdale for future airport purposes.Practically, that means I get paid fortalking to people – elected officials,community folks, airlines, the media,other City departments – anyone whowill listen. Talking in public comes easyfor me. While talking led me to servemany detentions in elementary school,the art of public speaking has taken methrough an incredible and diverse careerwhich has now landed me at an airport.

I’ve worked for the City of Los Angelesfor ten years. Previous to my arrival atLAX in 2008, I had served asCouncilwoman Janice Hahn’s Chief ofStaff since 2001. Before that I workedfor former Councilman Rudy Svorinich,Jr. In each role, I have embraced the callto public service as a noble profession.It is a privilege to serve others and tomake their quality of life a little better.It’s also an honor to be entrusted withthe responsibility of being part of ateam which is transforming this historicand legendary airport.

What we’re doing is restoring LAX to its former glory. In the 1960’s this air-port was the envy of major cities aroundthe world. With its sleek system of

futuristic terminals bound together by ahorseshoe road and the Theme Buildingserving as its centerpiece, LAX was thepride of the City. In 1984, the airportwas renovated in time for the arrival ofmillions of passengers visiting LosAngeles for the Olympic Games. A newinternational terminal, named for MayorTom Bradley, was constructed and an

upper/lower roadway system facilitateda smooth traffic flow.

Since 1984, however, LAX has experi-enced more than two decades of declineto its facilities. What was once the rivalof the international airport system languished under several failedattempts for a Master Plan. Today, thestars have aligned and the City is backon track to renovate and modernize ourairport.

It’s an exciting plan. The Tom BradleyInternational Terminal will be completelyrenovated with new concourses toaccommodate the new generation of air-craft fleet, and a huge center space forfantastic food/beverage and shoppingopportunities. Our other terminals will

receive face-lifts of their own, all to provide a better passenger experience.Some improvements will be flashy andquite noticeable, others will be lessobvious but just as important. For exam-ple, we’re replacing all the elevators andescalators at LAX – 235 of them – someinstalled as far back as 1961.

Please be patient. These projects will take a few years (and close to $7 billion) to complete. You’ll encounter a bit more “pardon our dust” signs for a while, but I’m confident the resultswill be well worth the temporary inconvenience. It’s a great project to be a part of, and I’m happy to speakabout it anytime.

Los Angeles International Airport(LAX) is the primary airport servingLos Angeles, California, the second-most populated metropolitan area ofthe United States. For more informa-tion, visit www.lawa.org

Today, the stars have aligned and the City is back on track to renovate

and modernize our airport.

Zdonek andWolowicz wasformed when I joinedHank Zdonek. Hankbegan his careerwith Arthur Young,and I had been withPeat MarwickMitchell in LosAngeles. Althoughwe had both started

in the audit side of public accounting as general practitioners, we preferredfocusing on small and medium businesses.

While our personal styles were differ-ent, Hank and I shared a common beliefin high-quality work, a family-type envi-ronment, and community involvement.We believed then, as we do now, thatclients require high-quality reports, pro-

cedures, and advice, but just as much,we are centered on our clients’ needs tounderstand the contents and results ofthe work. We believed that our workwas only productive if it was timely,accurate, and understood by the intend-ed readers. Although Hank retired overten years ago, those same valuesremain with our current partners.

Meet Our Partners:Patricia “Trish” Harik, head of our TaxDepartment, is a PV native and secondgeneration CPA. She is an active equestrianand participates in her son's baseballactivities. Sergio Minassi, is Armenian,Iranian, and Greek by marriage. As aRotarian, he's devoted to the CSUDHBusiness School Dean's AdvisoryCommittee. Alexis Jensen, is Chinese byheritage and Chilean by birth. She sits onmany community boards. The oldest of

her three children is currently serving inthe middle-east. Scott Coale, started hiscareer with Hank. He's a PV native, and isseen participating in his sons' athletics.

While my community activities havelessened, I keep active on the RPV CityCouncil and enjoy my grandchildren.(Steve is also a past TACC Chairman).

The strength of accounting firms todaylie in sticking to core principles whileadapting to changing times. The everincreasing pressures on the modernaccounting firm come from a growingnumber of sources, including the FederalGovernment (Congress, the SEC, theFDIC, IRS and other agencies chargedwith regulatory reporting), State, and foreign regulatory agencies. Also, thewell-publicized audit-related shortcom-ings and increasing number of regulatoryentities, produce new technical and procedural rules on a daily basis. Thedemand for more auditors and increasedamounts of work placed increasing pressures on our industry, calling for newprocesses and technology investments.

As we look at the future in the industry,we value obtaining a good education,being adaptable to a lifetime of stimulat-ing challenges, and the need to adhere tothe ever growing professional standards.

Zdonek & Wolowicz is one of the largestprivately owned accounting firms in theSouth Bay community. We pride ourselves on the power of our team and variety of services we offer, including individual taxreturns, a personal financial plans, or complicated audits.

Sticking to the Original PrinciplesBY STEVE WOLOWICZ



We believed that our work was only productive if it wastimely, accurate, andunderstood by theintended readers.

STEVE WOLOWICZFounding Partner,

Zdonek & Wolowicz

Dr. Tei-Fu Chen embodies the “AmericanDream” of building a successful businessthrough diligence and hard work, despitebeing born to humble circumstances in aforeign region. As a sickly boy, Dr. Chenate and learned about herbs from hispaternal grandfather to improve hishealth. He continued studying herbs andgraduated with a degree in Pharmacyfrom Kaohsiung Medical College inTaiwan.

During college, he married Dr. Oi-LinChen, a licensed medical doctor, and theyimmigrated to the United States. Tei-Fusometimes worked three jobs to makebarely enough money. In 1982, afterdoing research and development foranother company, he seized the opportu-nity to buy that company and startSunrider in Utah. He started making onesignature product, Sunbreeze® Oil, fromhis basement.

When the company moved to Californiain 1987, Dr. Oi-Lin Chen closed her med-ical practice and joined Sunrider as presi-dent. Together, she and Tei-Fu turnedSunrider International into a multi-milliondollar company. Sunrider® products nowencompass over 400 beauty and well-ness products sold in over 42 countries.

Tei-Fu and Oi-Lin share the enormousresponsibilities in leading a global com-pany: Tei-Fu is the “big picture” visionarywhile Oi-Lin handles the day-to-day oper-ations. Tei-Fu and Oi-Lin are also veryinvolved in the research, development,and manufacturing of Sunrider® products.Their goals are to provide high quality,plant-based products and a generousbusiness opportunity.

To accomplish their first goal, Tei-Fuand Oi-Lin decided to self-manufacturenearly all Sunrider® products, investinghundreds of millions of dollars in phar-maceutical-grade machinery and state-of-the-art facilities. In 2007, they movedtheir main manufacturing plant to the LosAngeles Harbor Gateway complex, which

is larger in size than the Los AngelesColiseum. Sunrider currently owns over 2million square feet of manufacturingspace in eight facilities around the world.

In addition to product excellence, Tei-Fu and Oi-Lin also strive to provide arewarding business opportunity to theirindependent business owners (“IBOs”)who sell Sunrider® products. SinceSunrider is a product-driven business,

Tei-Fu and Oi-Lin instill brand loyalty byinviting their IBOs and customers to tourtheir World Headquarters, located inTorrance, and their manufacturing plantsevery year. Tei-Fu and Oi-Lin also closelywork with their IBOs to understand theirconcerns. They travel extensively toextend a personal touch, but also usetechnology such as webinars and confer-ence calls to maintain a constant flow ofcommunication.

The Chens are dedicated to makingtheir products in the South Bay althoughmany companies have moved operationsand manufacturing overseas. During thisuncertain economy, Sunrider’s businesshas been both profitable and stablebecause of the Chens’ leadership.

Sunrider International has helped peoplearound the world achieve success and financialindependence with business opportunities.For more information, visit Sunrider.com


Sunrider International:Committed to Leadership

Drs. Tei Fu and Oi-Lin Chen



Steve Hixson, aTorrance resident,has come a long wayfrom his humbleroots in Boston. Thevice president ofAdvanced Concepts,Space and Directed

Energy Systems for Northrop GrummanAerospace Systems, worked as a restau-rant cook during high school, and laterwith the University of Rochester's foodservices department to help pay for hisschooling there.

“I had to learn, in that situation, notonly the art of leadership but the art ofdelegation of responsibility, which is critical,” Hixson says.

As the manager for student meals in college, Hixson had responsibility foreveryone who contributed to meal service.So in a way, food service and aerospace

aren’t that different after all. “Well, theleadership skills and challenges— basicallymotivating people to get a job done — are not that different,” Hixson says. “Timespans are different, the educational levelsare different, but the fundamental blockingand tackling of what it means to be aleader is actually pretty similar.”

When Hixson graduated college,though he had offers from three differentcompanies in the area, he chose TRWbecause of its focus on lasers (NorthropGrumman acquired TRW in 2002).Hixson’s first job was as a member ofthe technical staff working on a ground-based demonstration of a space-based,high-energy laser.

Three years into his career, Hixson

became subproject manager for theOptical Resonator Assembly. Thoughtransitioning to a management role wastough for Hixson at first, he had pastexperiences to draw on that would helphim adjust. In his younger days, Hixsonwas a senior patrol leader in the BoyScouts. “That was a leadership laborato-

ry where I could make mistakes, and theconsequences were limited,” he says.

After six years on the job in California,Hixson relocated with his family toDanbury, Conn. He managed mirror fabri-cation on the AXAF program, now knownas the Chandra X-ray Observatory.

Hixson and his team had a difficulttask. “We essentially had to get thesemirrors that had never been made before,to the accuracy that had never beenaccomplished before, done in two and ahalf years,” he says. “It was 24/7, threeshifts a day, seven days a week.”

Later, Hixson took an assignment forTactical High Energy Laser. Living in a lit-tle apartment in Las Cruces, N.M., Hixsonworked at the High Energy Laser TestFacility at White Sands Missile Range. He and the team were under a cost cap.“We didn’t have to get it done so that itlooked pretty,” Hixson says. “We had toget it done so we could achieve an objective…and that was to shoot downan artillery rocket in flight.”

Despite the challenges that new jobspresented, Hixson never remained in acomfort zone. He continually seeks out theunfamiliar. “One of the things that excitesme about coming to work every day isdoing something different,” Hixson says.“I have always counseled employees toseek out positions that are radically differ-ent from what they’ve done before.”

For more information on NorthropGrumman Aerospace Systems, visitnorthropgrumman.com


From Food Service to Aerospace, Steve Hixson Takes on Every Challenge

One of the things that excites me about coming to work every day is doing something different.

Green Hills Memorial Park sits on the sideof the Palos Verdes Peninsula overlookingthe mountains and the harbor, serving fam-ilies of the South Bay since 1948. Sincecoming together in 1989, its three-personBoard of Directors, John Resich, DennisLane, and Ray Frew, has led the park, con-ceiving and implementing new paradigmsfor developing burial property, creatingefficiencies in operations, and in serving anincreasingly diverse population. Recently,the Park was described by the CemeteryBureau of the Department of ConsumerAffairs, as an “exemplary model of a ceme-tery in the State of California.”

Ray Frew, the President and CEO ofGreen Hills Memorial Park, has a long history of leadership and volunteerism. As a CPA, he was the principal in his ownaccounting firm in Torrance for more than25 years. Ray notes that he has beenblessed with a few simple virtues andskills. “The only real claims I make is thatthe Good Lord gave me the sensitivity to beinspired by others; that has motivated meto try to be half as good as they were.Perhaps, most importantly, I believe I havethe ability to pick really good people whocan join me in whatever current effort isunderway.”

Ray believes that a good leader alwayshas an eye out for a good prospect, evenone that might eventually take his/herplace. He cites Merrietta Fong, CPA, thePrincipal at Rosenberg Pearson Fong andFrew. “When Merrietta came to ask aboutleasing space in my offices to start her ownfirm, I told her I had a better idea. I wasreadying to transition full time into GreenHills Memorial Park and I persuaded her totake over my practice and take care of myfamily of clients. That was not something I would have asked just anyone to do.”With a self-deprecating laugh and an obvious amount of pride, he notes thatMerrietta graciously still calls him“Partner” but that she has grown the practice that still bears his name to a levelhe had not envisioned for himself.

“I am the second oldest and oldest boyin a family with seven children. My fatherassigned me the bigger task of clearingthe dinner table and washing the dishes.My older sister got the easier task ofdoing the drying. When I complained, myfather said it was because I did the bestjob, and that if I relaxed that, I would thendo it ‘until I got it right!’ I believe under-standing that a ‘good job’ was both anecessity and goal, started back then.”

RAY FREW is a PastPresident of Del AmoRotary and the TorranceArea Chamber ofCommerce and creditsboth of those organiza-tions and their excellentpeople for jump startinghis community volun-teerism. He has served as the Chair forProvidence Little Company of MaryCommunity Health Foundation and the Chairof the Torrance-South Bay YMCA. In recentyears, he served as the President of theInternational Cemetery Cremation and FuneralAssociation, which has over 8,000 members.Among numerous recognitions, Ray has beenthe recipient of the J. Walker Owens Award,the George Whittlesey Award and the TorranceCitizen of the Year Award. He is the only person to date to have received all three.

For information on the park, visitwww.GreenHillsMemorial.com call(800) 506-4155.


GHMP For tours or arrangements, call (800) 506-4155, or visit www.GreenHillsMemorial.com

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Inspiration, Hard Work, LeadershipBY RAY FREW

Recently, the Park was described as anexemplary model of a cemetery in theState of California.



RELATIONSHIPS ARE KEYI have always had a fundamental beliefthat anything you set out to do alwaysstarts with a relationship. You must buildtrust relationships with the people youwork with; whether it’s in your immediatework environment, in your community, inyour city, or in your chamber of

commerce. We all must work together toachieve common goals.

INSPIRATION AND INFLUENCEThe role of a leader is to inspire andinfluence people - to draw themtogether and get them to collaborate andachieve common goals. This meansengaging with people. In my work it’sphysicians and for you it may be a home-owners association, local residents, citycouncil, community/business leaders orindustry leaders at the state and nationallevel. I believe that all of that should bedone in the context of trusting relationshipsthat begin with getting to know each other – I recommend coming to community and chamberevents. Each of us can inspire others to come along. Each of us can influence others to achieve success.

TRUST AND COLLABORATIONThe success I’ve had in being able to manage, direct andguide the health and well-being of the community (by way of hospital or outpatient services in collaboration with ourphysicians) has all been achieved because of the relation-ships that I’ve been able to build, in trust and collaboration,with the people with whom I’ve had the privilege of working.In my 19 years as a hospital chief executive/president (thelast five at Providence Little Company of Mary Medical CenterTorrance) and now in my new role as senior vice president forProvidence in Southern California, trust and collaborationhave been critical success factors in all that I’ve been able toaccomplish on the teams I’ve worked with – most notablywith our excellent physicians.


Elements of LeadershipBY MICHAEL HUNN

Senior VP and CEO of Providence Health & Services, California Region

BUILDING A CITY OF SUCCESSWhen I reflect on the fine city of Torrance, Mayor Scotto, City Council, City Planning and all of the Departments andServices, and the work we’ve been able to accomplish providing great healthcare (and access to healthcare) to thecommunity (including the charitable work we’ve done tobring healthcare to members of the community who couldn’totherwise afford it) what I’m most happy about is that

because we’ve been able to work so well together, every project or program we’ve

undertaken has had the great blessing of being successful.

BEING PRESENT, VISIBLE AND ENGAGED

When I’m asked how to pull peopletogether around a common cause tocreate a successful outcome, I thinkit starts with being present and being

visible. It’s hard to have a relation-ship if you aren’t engaged. I think

engagement is critical in being able toget things done. You have to be engaged

with the chamber, with the community, with thecity, with the homeowners associations, and it takes

a lot of shoe leather! It takes a lot of time getting to knowpeople and letting them get to know you, ultimately bringingforth your ideas and getting them to support you in thatwork. So you have to build relationships, inspire peoplewith collaboration, and be visible and present.

HAPPINESSLastly, I really believe you have to be happy in your work. Ifyou’re not happy in the work that you’re doing, people aroundyou will feel it. But if you enjoy what you do, and you reallybring your full passion to it, the likelihood of success, in myopinion, is virtually absolute. Leadership isn’t easy, but Ithoroughly enjoy what I do and wish you the same.

For more information on the work being performed at Providence Little Company of Mary, visit www.Providence.org/Torrance

Trust and collaboration have been critical success factors in all thatI’ve been able to accomplish on the teams I’ve worked with —

most notably with our excellent physicians.


Is there a cookie-cutter recipe for entre-preneurial success? Not necessarily, butthere are practices that corporate lead-ers can utilize that can increase theireffectiveness.

A business needs to offer productsand/or services that customers are will-ing to pay for. However, that alone is not sufficient for the business to survive andprosper. Patent Offices and UniversityTechnology Transfer Offices are full ofpatent-protected ideas waiting for entrepreneurs to turn them into prof-itable businesses. Yet, many of thosegreat ideas will continue to collect dust,and end up in oblivion.

Products or services must be timely, neither premature nor too late. The com-pany offering these products/servicesneeds financing, a visionary leader, and a great team, with managerial, technical,and fiscal skills.

I will focus on a few critical conceptsregarding internal management prac-tices. It is crucial for the CEO to surroundhimself with people that bring a diversityof thinking that will spark debate andinnovation. Without it, the business mayquickly stagnate. Yet, how do you createa strong corporate culture when your keypeople think differently? It is importantfor the leadership to agree on the basicsof human interaction, considering princi-ples such as integrity, fairness, and hon-esty. Just as the basic laws of physicswill always apply whether or not one isaware of them, the basic laws of humaninteraction will always apply in companyinternal dynamics. It is necessary for thecore team to establish a “constitution”

for the company, and to conduct themselves in accordance with this constitution in order to inspire the restof the team.

A rigid management style could be arecipe for failure. A seasoned managerunderstands that team members arehuman beings first, with differing levels of knowledge and experience. Hence, a “different strokes for different folks”approach may be wise. A Senior VP withmany years of experience may only needencouragement and resources to succeed, while a less experiencedemployee may require some degree ofhandholding or micro-management.

An experienced manager will practicethis same adaptive management stylewhen dealing with a single employee, asort of “different strokes for the samefolks” approach. Most often, a subordi-nate will require coaching in one jobfunction, but only occasional direction inanother. The manager must assess thelevel of involvement needed and adapthis management style accordingly. I amwary of managers that talk about believingin full-delegation or micro-managementwithout first judging the subordinates’maturity and expertise in the task athand.

At Luminit, we continually aspire tomore effective management practices toachieve ever-improving results and work-force satisfaction. Some of the conceptsmentioned in this article are discussed in numerous books, my favorite beingStephen Covey’s “7 Habits of HighlyEffective People”.

ENGIN ARIK, PhD isthe President andCEO of Luminit, LLC,a Torrance-basedtechnology company,which is the premier globalprovider of patent-ed light shaping diffusers and optical solutions; we are committed tocustomer satisfaction and employeegrowth. Our vision is to be a world class,market driven provider of innovative lightmanagement solutions for the display,lighting, biomedical, and machine visionindustries.


ENGIN ARIK, PhDPresident and CEO

Luminit LLC

Advice for EntrepreneursBY ENGIN ARIK, PhD

Products or services must be timely, neither premature nor too late. The company offering these products/services needs financing, a visionary leader, and a great team, with managerial, technical, and fiscal skills.


Since beginning work atTorrance Memorial MedicalCenter 27 years ago, CraigLeach has striven to implementnot only his vision for a first-class community hospital, but that of the community,physicians and hospital staff.

When appointed presidentand chief executive officer onJanuary 1, 2006, Leach main-tained the philosophy thatguided predecessor GeorgeGraham through three prosperousdecades.

“Graham created an environment that’s physician friendly, fiscally conservative and stable, and built a phenomenal staffdevoted to serving the patient population,” said Leach. “We con-tinually ask, ‘How can we improve the quality of care we deliver?’This challenge always makes the job fun and interesting.”

Along with his top personal value “respect for others,”Leach strives to uphold the organization’s five core values: 1) service (to patients and visitors); 2) excellence (in highquality care); 3) community (being a good corporate citizen);4) stability (doing what’s best long term for the organizationand the community); and 5) knowledge (the latest in care andtechnology).

“Our responsibility extends beyond patient care, so wemake a big effort through health and wellness education,”Leach said. In 2009, Torrance Memorial provided nearly $40million in programs and services to the community thatincluded substantial charity care, the subsidy of government-funded health programs and low-cost and no-cost programsand services the medical center provides to promote thehealth of the community. Annually 30,000 people attendTorrance Memorial Medical’s Center’s Health Education programs.

In addition, for nearly 60years the Torrance MemorialMedical Center VolunteerAuxiliary, now 800 strong, hasprovided compassionate servicesto patients and visitors.

“He (Leach) knows every-body’s name, which makes atremendous difference. Youdon’t feel like a number. You feellike a person who’s appreciated,”said Miriam Brody, Auxiliarymember since 1969.

According to Leach, forums for physicians, nurses, staff and

patients generate constant improvements. Through SharedDecision Making Councils, staff members from each depart-ment meet monthly to discuss challenges and solutions. AtQuarterly Open Forums, staff at all levels share news, askquestions and express concerns.

“It’s a way for staff to engage about topics otherwiseuncomfortable to express,” Leach said. “It’s about creating ahealthy environment of transparency.”

Carol Ecklund, director of Medical/Surgery Services, looksforward to annual mandatory two-hour Vision Sessions whereLeach and other directors share hospital plans directly withall employees.

“You really get a sense it’s personal and he really caresabout employees and the future of Torrance MemorialMedical Center,” Ecklund said.

Leach grew up in the South Bay and attended St. LawrenceMartyr School in Redondo Beach and Bishop MontgomeryHigh School in Torrance. He earned a Bachelor of Science inaccounting at Loyola Marymount University in 1977. Leachserved as an administrative controller for Centinela Hospitalin Inglewood, Calif., before joining Torrance Memorial in 1984as a financial director.

Under Leach’s leadership the hospital is poised to meet theneeds of its growing community with the construction of anew seven-story, 390,000-SF patient care structure scheduledfor completion in 2015.

His advice to future leaders is succinct and insightful.“Don’t be afraid of hard work,” he said. “Take advantage ofevery opportunity and get involved in as many facets of anorganization as you can. Reach out and get plugged in.”

For further information, visit TorranceMemorial.org.


Building a Hospital That’s “By and For” the Community it Serves

BY COLLEEN FARRELL

Take advantage of every opportunity and get involved in as many facets of an organization as you can. Reach out and get plugged in.

CRAIG LEACH, President and CEO of Torrance Memorial

Medical Center, talks with staff regarding the Center’s values.

At ExxonMobil, we believe that math and science are critical tools for

success in today’s high-tech world. This is why our programs partner

with and support the efforts of the Torrance Unified School District.

For instance, through our Pegasus Awards program,

we have contributed more than $1 million towards

supporting innovative projects in Torrance

classrooms. This year, the program will

fund more than 29 science, technology,

engineering and math proposals from 49

Torrance teachers.

Congratulations to our winners. Your

efforts are critical to creating our next

generation of innovators, CEOs and

entrepreneurs.

torrancerefinery.com

Where are we going

to find our next CEOs

and entrepreneurs?

Try third-grade.Pegasus Winners Karen

Matsunaga, Helen Villongco,

Allen Chin, Cheryl Thom, and

principal Barbara Marks from

Anza Elementary school.

Teachers Anne Schwing and

Katherine Hudgens-Dang accepting

their Pegasus Award from Refinery

Manager, Max Ocansey.

From an early age,Jan Boyd, RN, seniorvice president andexecutive director ofKaiser PermanenteSouth Bay MedicalCenter, felt a callingto care for others.

“I remember as farback as four years

old I was drawing lipstick ‘boo boos’on my dogs and then bandaging themup,” she recalls.

That compassion for her childhoodpets evolved into a passion for nursingwhen, at 14 years old, Boyd became acandy striper volunteer at LaGrangeCommunity Hospital (now Seventh DayAdventist Hospital) in LaGrange, Illinois.

Boyd earned her bachelors of nursingdegree from Marquette University in

Wilwaukee, Wisconsin, as well as hermasters of nursing degree fromNorthern Illinois University. She spentmany years as a front line nurse andnurse manager in a variety of hospitalunits.

Boyd notes: “When I came to work atKaiser Permanente in 1991, I knew that Ihad found my ‘home’. I was reallyattracted to Kaiser Permanente’s modelof health care, where patients have ahealth care team working together tohelp them live long and thrive.”

Despite having served KaiserPermanente for nearly 20 years in a vari-ety of management and leadership posi-tions, Boyd continues to find inspirationand excitement in her work as theleader for South Bay Medical Center’shealth plan and hospital.

She explains, “My job is never boring,and it’s incredibly rewarding; even

though I’m no longer serving patientsdirectly on the front line, I get to seehow our patients are supported in stay-ing healthy when they’re well and get-ting healthy when they’re not well. It’sa great time for South Bay MedicalCenter.”

In late 2011 Kaiser Permanente SouthBay will break ground on a four-story,272,000 square foot hospital buildingthat will replace the oldest parts ofSouth Bay’s hospital. The new hospitalbuilding, featuring spacious and privatepatient rooms, is expected to open late2014/early 2015.

Under Boyd’s leadership, the hospitalcontinues to be a leader in providing

quality health care services to the South Bay, Harbor and Long Beach communities. In December, the hospitalwas named one of the top hospitals inthe nation by the Leapfrog Group,a coalition of public and private purchasers of employee health coveragethat aims to improve health care safety,quality and affordability amongAmerica’s hospitals. Only 65 hospitals inthe country earned the Top HospitalAward.

“I’m so proud to be a part of an amaz-ing staff of physicians, nurses, healthprofessionals and others who work sohard every day for our patients,” shenotes. “There’s something specialabout South Bay.”

Kaiser Permanente South BayMedical Center is based in Harbor City,with medical offices is Torrance,Gardena, Long Beach, Lomita andCarson.

Compassion and LeadershipBY TARA O’BRIEN



Only 65 hospitals in the country earned theTop Hospital Award.

In response to the tragic gang-related shooting death of 14yr old Cheryl Green, several groups answered the call for moreprograms for low-income youth in theTorrance Gateway area. In 2009, the community youth center at 1435 Del AmoBlvd. (corner of Del Amo & Denker) opened its doors.

Community organizations bandedtogether to provide services toyouth and the community: The Los

Angeles City Neighborhood Council South

donated $19,000 to the Boys & Girls Club

for a computer lab and to support nationally

proven programs that help youth gain

opportunities to learn, work independently,

complete projects, plan a future, and feel

positive about their accomplishments.

ExxonMobil contributed access to

volunteers, RIMCO donated the land

secured by Councilwoman Hahn, LAPD

Harbor Division donated a module

to refurbish for the center,

as the Los Angeles Fire

Department, Cornerstone

Construction Company

(Vic & Linda Braden),

Chad Mayer from Sharefest, Mary Ann

Cypers (the driving force behind the Harbor

Gateway South Neighborhood Council),

Councilwoman Janice Hahn’s office, and the

LA County Human Services Dept. provided

the guidance and spirit. “They are all saints,

truly amazing people;” said Executive Director

Mike Herrera. “Through their efforts the kids

and the community will have opportunities

for a better future”.

MIKE HERRERAExecutive Director

1220 West 256th StreetHarbor City, CA 90710(310) 534-0056

www.southbayclubs.org

JAN BOYD, RNKaiser Permanente


Discover Torrance: Forming a Vision for TorranceBY HEATHER JOHNSTON


Being successful in leading a team or anorganization isn’t always about the mosteducation or experience. Often, thequalities that make leaders successfulare skills we can all learn. Successfulleaders have the ability to get teams tocommit to a company’s vision and keepeveryone focused on achieving thatvision.

A great leader works with employeesand stakeholders to create a vision forthe company and a detailed action planto get there. By asking employees andstakeholders to participate in the plan-ning process, they are more likely tohave commitment to that vision and aremore apt to work toward achieving it. In order for Discover Torrance VisitorsBureau to be successful, we have to create a clear vision for Torrancetourism, work with our community part-ners, and focus on the steps necessaryto achieve our goals. Recently, a seriesof focus groups with community leaders,hotel partners and City of Torranceemployees was completed with the pur-pose of gathering information to form avision for Discover Torrance. Once ourvision is formed, an action plan will becreated to prioritize daily tasks andmaintain focus on areas that willachieve the best results.

While working towards a company’svision, task and duties need to be evalu-ated to ensure they are helping to reachthe company’s ultimate goals. If not,evaluate the best use of a team’s time

and eliminate distractions that aren’tcontributing to reaching the finish line.Good communication is key. Be open tofeedback and make coarse correctionsas needed. For Discover Torrance, main-taining focus will be a necessity toensure we use our limited resourceswisely to reach our vision. Open com-munication will help to evaluate theprocess and make adjustments wherenecessary.

What does the success of DiscoverTorrance mean to the Torrance communi-ty? Currently, Torrance hotels, throughthe Transient Occupancy Tax (TOT) paidby guests staying at local hotels, pro-vide almost $7 million dollars to the Cityof Torrance’s operating budget. TOT isone of the top contributors to the overallbudget. By increasing overnight hotelstays in Torrance, that TOT revenue willgo back to the City to help pay for com-

munity services.Increased visitors toTorrance also meansmore money spent inthe community, anincrease in sales taxrevenue and helpinglocal businesses provide jobs to ourresidents. Andthat’s a vision weall can support.

Successful leadershave the ability to get teams to committo a company’s visionand keep everyonefocused on achievingthat vision.

Heather Johnston is the Executive Directorfor the newly formed Discover Torrance. She comes with over a decade of destinationmarketing and sales experience. Her careerincludes working for companies such asMammoth Mountain Ski Area, MammothLakes Visitors Bureau, the Irvine Company,Disneyland Resort, and most recentlyrunning her own marketing and designcompany.

HEATHER JOHNSTONExecutive Director of

Discover TorranceVisitors Bureau


CATALYSTFOR CHANGEEarly in my life, I haddreamt of being animpact-maker.Starting from mytime in sports to mycollege years at USC,I have always foundmyself out front in

leadership roles, helping provide visionand direction for my peers. My profes-sional career started with rapid financialsuccess but with limited opportunities to exercise my leadership skills.

I didn't know it then but what I yearnedfor was the opportunity to share knowl-edge, contribute to the growth of anorganization, and make a difference inmy community. That desire wasanswered in 1995 when Don Mehlig,founder of M Advisory Group asked me to join the firm.

At M Advisory, I gradually developedan expertise in helping business ownersdesign and implement effective compen-sation plans to recruit and retain key talent for their firms. I also became anexpert in putting together retirementand succession plans to ensure the

longevity and success of privatelyowned and closely held corporations.Through this work with successful busi-ness owners and entrepreneurs, Ilearned many of the values and habitsthat have been my guiding principles.

GUIDING PRINCIPLESSeveral of these principles— taking risk,surrounding myself with talented people, and being a catalyst for change-have played out significantly in mycareer. A key forum for my leadershiptraining has been through the MFinancial Group - a consortium of 120other like-minded firms around thecountry-of which M Advisory Group is amember. Through my study group anddiscussion forums, we share our bestpractices and the desire to bring thebest solutions/advice to our clients. My participation in M Financial Grouphas also given me the passion to sharethese best practices and to build upother team members. With that Ibecame a principal (shareholder) of theM Financial Group in 2000, and laterPresident and co-owner of M AdvisoryGroup in 2006.

COMMUNITY CONTRIBUTORAnother key principle that guides my lifeis the need to be a community contribu-tor. Our firm, M Advisory Group, hasbeen a TACC member for over 35 yearsand from 2000-2006, I was an activeExecutive Board member with theTorrance Area Chamber of Commerce.My community involvement increasedrapidly when I participated in theLeadership Torrance Class of 2003. As a result, I co-founded the LeadershipTorrance Alumni Association, served onthe Torrance Chamber Foundation, and was a founding 'governor' of the TACC'sPolitical Action Committee. Currently, I serve as board member on ProvidenceLittle Company of Mary Hospital'sFoundation and as Board DevelopmentCo-Chair at the Torrance YMCA.

Serving as Compass for Leaders & Entrepreneurs for nearly 50 years

21515 Hawthorne Boulevard, Suite 500, Torrance, California 90503(310) 530-5525 • www.madvisory.com

2121515155 HaHawtwthohornrnee BoBoululevevarardd SSuiuitete 550000 ToTorrrranancece CaCalilifofornrniaia 9905050303

Services provided through Cal-Surance Benefit Plans, Inc., California Insurance License #0319876 Registered Representative offering securities and Investment Advisory services through M Holdings Securities, Inc., a registered Broker/Dealer and

Investment Advisor, Member FINRA/SIPC. M Advisory Group is independently owned and operated

Executive BenefitsSuccession PlanningEmployee Benefits

Retirement Plan Services401(k)/403(b)/457 plans

Wealth AdvisoryFinancial Planning

Portfolio ManagementWealth TransferLife Insurance

Estate Planning


It is my wish to encourage young leaders to have enthusiasm and passion for whatthey do and what they believe in, first and foremost.

Leadership as an Impact-MakerBY DAN VOGELZANG

Continued on page 19

DAN VOGELZANGM Advisory Group



Serving our clients and contributingto our community are not just my personal guiding principles. They arealso the values and principlesembraced by all team members at M Advisory Group. It is our vision tobuild and grow the firm, to be a posi-tive influence in our community and to be a ‘change agent’ for our clients.As such, we value philanthropy andencourage our associates to takeactive parts in the community.

M ADVISORY ASSOCIATESFor example, Don Mehlig, my business partner and our founder/chairman, a long time advocate forcancer treatment, is an active contribu-tor to the Wellness Community andWatchfulWarrior website for prostatecancer. Dennis Branconier and AnneTrinh, other impact makers in our firmand the community as well, have board

positions on the South Bay LegalConsortium and Lomita-TorranceRotary, respectively. Anne is also afounding member of the TorranceWomen Business Leader Forum.

It is my wish to encourage youngleaders to have enthusiasm and passion for what they do and whatthey believe in, first and foremost.These are key ingredients in making adifference in the lives of clients well aswell as in the community. Also, takingrisk, having a strong desire to learnand to serve is paramount for growthand success. Lastly, surrounding one’sself with bright, talented people toshare the vision of ‘what is possible’,is essential to be an impact-maker in life.

For more information on M AdvisoryGroup, visit madvisory.com

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The Y: TransformingToday’s Youth into

Tomorrow’s LeadersAll kids have great potential. At the Y, we help them set and achieve their personal andeducational goals. They gain confidence asthey recognize the Y as a place where theybelong and can feel comfortable exploringnew interests and passions. Through leader-ship and academic enrichment programs suchas mentoring, youth government and collegepreparation, we make sure that every childhas an opportunity to envision a positivefuture, and to take an active role in strength-ening the community.

One of the ways we build leaders is throughYouth & Government, a statewide youth education program involving more than 2,000high school students in a 9-month, hands-onexperience. Teen delegates write bills, selectgovernmental positions to role play, attendstatewide training conferences and run forvarious elected offices.

The program reaches its peak inSacramento at the State Capitol overPresident’s Day weekend. There, real govern-ment steps aside and the teen delegates takeover, using the historic halls, chambers andoffices of our State Capitol, Supreme Courtand Governor’s Office.

Sabrina Rodriguez, a teen delegate, is atrue leader in the making, “Youth and Govern-ment has impacted my life through the relationships I have formed, the knowledge I have acquired and the strong leadershipabilities that I have attained through my hardwork. It has inspired me to pursue a career ingovernment one day and has made me astronger person. I have met some of the mostimportant people in my life and learned somany valuable lessons due to the programand I am forever grateful to the wonderfulpeople who made this program possible.”

Together, by nurturing the potential of ouryouth, improving the health and well-being ofour community, and modeling social responsi-bility, we are ensuring a brighter future for all.

To give, join or volunteer with the Y, pleasevisit www.ymcala.org/tsb

Leadership as an Impact-MakerContinued from page 18


F R O M T H E C I T Y O F T O R R A N C E

From the Office of Torrance Mayor Frank ScottoBY GESUINA PARAS

Looking back at the start of his business, FrankScotto commented good-naturedly, “I think theApril Fool’s joke was on my wife Cindy, with all thework that she didn’t realize came with starting ourbusiness.” The business is Frank Scotto Towinglocated in Torrance.

Sitting comfortably in City Hall in his checkeredblue shirt, black pants, with an easy smile, FrankScotto was the picture of a business owner in anindustry where the suits one sees are typically onmotorists stranded by blown tires, or dead batteries, relievedto see the arrival of a Frank Scotto Towing truck. As he beganrecounting his personal journey, he reveals the professional-ism, intelligence and compassion that have guided the City ofTorrance over the past 4 years. Frank Scotto, owner of a suc-cessful towing business is also Frank Scotto, mayor ofTorrance, a stable, safe and secure city comprised of over149,000 residents.

Frank Scotto was a born in Riverside, grew up in San Pedro,and lived in Torrance for over 50 years. He graduated from ElCamino College, and attended Long Beach State University.His matriculation there was interrupted in 1969 when he wascalled to serve in the Army during the Vietnam War, whereinpart of his duties was to move troops where they were need-ed throughout the world. He was honorably discharged withthe rank of E-5 in 1971. In hindsight, one can say that per-haps, it was always Scotto’s destiny to be involved in helpingtransport people to their destinations. On April 1, 1974, with asingle service station, he and wife Cindy started Frank ScottoTowing, colloquially known as “Scotto Towing”. Presently,the company offers a full range of services, operating 50 tow-ing trucks. The Scottos also own Chevron gas/mini marketstations and California Western Towing Equipment, whichmanufactures tow trucks.

Like many successful leaders and entrepreneurs, FrankScotto is driven by identifying a need. His path toward start-ing a business comes from his ability to see the opportunitiessurrounding the needs of others, and his success comes fromcontinually finding ways to address those needs. “By workingfor seven years in the Chevron gas station, I realized that wewere doing a lot of towing service …” So contrary to mostpeople who fall into the business, Frank Scotto intentionallywent to school for Automotive Engineering and later forBusiness to enter the towing business. Based on his broaderknowledge of the towing industry, he set his goal – to bringprofessionalism to the towing industry, which had a ratheruntidy image in the 1970s. Today, he can safely put a checkmark next to that goal.

His successful business leadership through theyears, and his added dimension in recent yearsas leader of Torrance, considered the heart of theSouth Bay, has shaped him into someone otherscan learn from, especially by those looking tomake a difference in the business sector or intheir own community.

The question to be answered is, how doessomeone like Frank Scotto do it?

It takes determination: Frank Scotto never stops seekingways to operate more efficiently, keeping a stable core as heresponds to the ebb and flow of a fast-changing environment.

It takes constant learning: He has an insatiable appetitefor information on factors that may impact his business, stay-ing attuned to socio-economic events, business trends, andlegislative actions.

It takes attention to details: He realizes how even thesmallest of things can make a big difference. Today, it’s stan-dard to expect tow truck drivers in clean uniforms and tohave proper customer service skills; in the 1970s when Scottoimplemented such concepts, these details were revolutionary.

It takes incessant drive to be part of creating solutions:Frank Scotto served as president of the Los Angeles CountyChapter of the Tow Truck Association, later serving in thestatewide chapter to shape legislation that assist businessesin the industry. Presently, he is a member of numerous otherassociations in the community.

It takes openness, resourcefulness and creativity: As adealer of Chevron gas, he benefits from Chevron’s high quali-ty training on customer service. He takes what’s applicableand finds ways to implement them. Most of all, for Scotto, ittakes compassion: With a concerned look, he notes theimpacts this downturned economy has had on his employees;like many employers, Scotto has had to limit pay increasesthe past few years. He shares, “My vision for the business isto become profitable enough to be able to provide a goodworking environment for my employees, to enhance employeebenefits.”

In a fast changing world, staying relevant is a constantchallenge for leaders; Frank Scotto named three key thingsthat have helped him: technology, training and vigilance.

For Scotto, implementing new technology brings about effi-ciency, which then leads to the freedom to pursue betterways of doing business, and new business opportunities. Heshares the example of being one of the first in the industry touse Mobile Data Terminals (MDTs) in towing trucks, which


F R O M T H E C I T Y O F T O R R A N C E

acts like a communications and navigation unit. Since then,similar technology has been implemented in police patrolcars. This is just an example of Scotto’s progressive mindset.

Besides the customer service training he provides staff,Scotto shares that by offering a broad range of services tocustomers, his staff has the opportunity and motivation todevelop well-rounded skills set; “They have the chance towork with all these equipment, and hone their skills throughproper training.”

His emphasis on proper training is rooted in his vigilance.Scotto emphasizes that “especially in these times, you haveto realize that customers have choices. You can’t take thecustomer for granted. With every phone call, we have tomake them [the customers] feel that they made the rightchoice…We strive to do that every day; it’s hard, but every

day it’s doable.”

Frank Scotto speaks easily, confidently, and eagerly abouthis business not only because of his wealth of experienceand knowledge, nor simply because it’s part of his family lifewith wife Cindy and son Tony working in the business as well.He is dedicated to his business because it is at the core of hispersonal mission; admitting even to himself how corny itmight sound, he sincerely shares, “someday, I’d like to be ata point where my wife Cindy and I are able to give enoughfinancially in support of the programs in the community.” ForScotto, a thriving business is clearly but the means to an end,“It’s through my business that I am able to give much timeand energy back to the community.”

As mayor, Frank Scotto isn’t much different from FrankScotto the business owner, except perhaps donning a suit forCouncil meetings and official City functions. His start in localpolitics arose from seeing a need, identifying the opportunitysurrounding the need, and the desire to be part of addressingit. So in 2000, he ran and won a seat on the City Council, andin 2006, he earned the mayoral seat. He is presently servinghis second term as mayor.

When he speaks about Scotto Towing, he exudes confidence.In contrast, when speaking about being mayor, humility shinesfrom a man who, after five years in office, still speaks withamazement, “I am still in awe of this position I am in…thatmembers of the community have given me their trust to runthe City and shape its future for eight years.” The same vigi-lance he espouses when dealing with his business customers

is the same vigilance he applies in his role as mayor, “It’s agreat responsibility and I don’t take it lightly.”

As mayor, Frank Scotto’s leadership style is marked by thesame key values that mark his business style – determina-tion, openness, and compassion. His business backgroundalso comes through in his leadership. He is as much of a con-tributor when meeting with staff on a myriad of issues, bring-ing his breadth of knowledge and experience to discussions.

Asked about his vision for the City, he states, “first of all,one must be fiscally sound to have real vision, so my visionin these years is for Torrance to have the resources for proj-ects we haven’t been able to do due to the economy, to con-tinue to keep Torrance safe, and do more for our youth andseniors.” As a community leader, however, he expresses thetoughest challenge lies in understanding the needs of thecommunity – not a surprising answer when one realizes thediversity of the Torrance community and its constantly chang-ing needs. Like a true leader, he doesn’t shy away from thischallenge. Instead, he emphasizes the importance of truly lis-tening and being compassionate to others even as toughdecisions have to be made.

Exhibiting the flexibility of a leader grounded in presenteconomic realities, Mayor Scotto’s goal for the next year isn’ta single ambitious project; rather, it’s to put the City on apath that enriches the community’s quality of life one step ata time, understanding that it does take time for change tooccur. He cites recent accomplishments such as the branchlibrary renovations, development of the Seaside Heroes Park,and the Del Amo Boulevard Project as examples.

As a leader, whether in business or in the community, FrankScotto states that ultimately, ”If you don’t realize that you’rethere to help the people you’re leading, then you’re missingthe point…so be responsible, really listen, and be a teamplayer.”

As staff members arrive, the mayor gets back down to busi-ness. As discussions begin, he stops them, pulls out a busi-ness card from his pocket, and turns to the back. He’s jotteddown ideas stemming from conversations with residents. Ingood humor he remarks, “yes, I have to write them down so Idon’t forget.” And without missing a beat, without missingany points, as a business owner, and mayor, Frank Scottocontinues to lead.

Mayor Scotto’s goal for the next year isn’t a single ambitious project; rather, it’s to put the City on a path that enriches

the community’s quality of life one step at a time, understanding that it does take time for change to occur.


FROM THE TORRANCE CENTENNIAL COMMIT TEE

Torrance is Turning 100BY KRISTIN JANE MATSUDA

The City of Torrance is turning 100 . . . in 2012! To prepare, onSeptember 1, 2009, the Torrance City Council appointed 29community members to the Torrance Centennial PlanningCommittee. The committee - comprised of volunteers frombusinesses, organizations and interests that are as diverse asTorrance itself - has met monthly since November 2009 forthe singular purpose of planning a celebration befitting sucha major milestone, which will span the city’s centennial yearand create memories to last a lifetime.

One of the committee’s first achievements was to select alogo to represent the theme of the centennial. Pat Sandt ofGreen Ink Marketing, also a Centennial Committee Member,designed “Looking Back & Moving Forward”

to symbolize recognition of the past andenthusiasm for the future. The logocolors, blue and green, are symbolicof the City’s tradition and itsfuture. The logo is consistentwith the committee’s missionstatement “to educate,commemorate, and celebrate the 100 yearsof Torrance.”

Recently, Torrance officials were asked whatexcites them most about theupcoming centennial celebration.

Mayor Frank Scotto is looking forward to a celebration thatis inclusive, reaching out to the entire Torrance community.

“I’m excited for members of our community to have theopportunity to participate in the different events celebratingthe City of Torrance’s Centennial. The year-long celebrationwill give everyone – families, youth, adults, and seniors – ataste of our City’s rich history. This special year, with thesefun events, will bring our residents even closer together tostrengthen our ties as one community. I look forward toeveryone’s participation in this celebration!”

City Manager LeRoy Jackson recognizes the centennial as aunique opportunity for simultaneous reflection and celebration,of both the old and the new.

“Almost a hundred years ago Mr. Torrance had an idea,acquired property, developed plans and prepared for a ground-breaking – We now prepare to celebrate the 100th anniversary ofthat groundbreaking of this City of Torrance. Our City’s StrategicPlan speaks of Torrance as a premier City ‘thriving in a globalcommunity while building on the past…’ Mileposts of that pastare opportunities to reflect and share the memories of a com-munity, to bring out the photo books and scrapbooks whichhave recorded the people, places and events of our past. It is

also an opportunity to celebrate in the present aswe approach the City’s centennial. Through

these celebrations we will rediscovermuch but also participate in new

events which should be filledwith fun, education and pride

of all that Torrance hasbecome.”

And Dr. Laurie Love,Chair of the CentennialCommittee, thinks thereis a lot for this cozycommunity to celebrate

in a big way.

“Torrance has many elements and features that make usproud. Family, education, opportunity, safety, and equality arevalues that are held close to the hearts of its citizens. We arefortunate to live in a City that has the charm of a small townand the advantages of a larger one. We know one another, we enjoy one another, and we celebrate one another.”

Although the official “birthdate” of the City of Torrance isOctober 24, 1912, (the date of its foundation by Jared SidneyTorrance), the Centennial Planning Committee is building ayear-long calendar of events commencing with a kick-off celebration in Fall 2011 and culminating with a HarvestFestival in October 2012.

Torrance has many elements and features that make us proud. Family, education, opportunity, safety, and equality are values that

are held close to the hearts of its citizens.


FROM THE TORRANCE CENTENNIAL COMMIT TEE

COUNCIL MMEMBERS Sub-Committees

Gene Barnett Marketing

Tom Brewer Finance

Susan Rhilinger Events

COMMI TTEE MMEMBER S

Hubert Chan PR

Melanie Dreike Events

Donna Duperron PR, Chair

Judith C. Gibson Fundraising

Keri Gilbert Events, Chair

Dee Hardison Centennial Vice Chair

Debbie Hays Events

Sue Herbers PR

Barbara Heughins Events

Mary K. Hoffman Marketing

Kathryn Joiner Marketing

Tehmina (Tammy) Khan PR

Daniel Lee PR

Don Lee Fundraising

Dr. Laurie Love Centennial Chair

Kristin Jane Matsuda PR

Gail S. Morgan Finance, Chair

Frances Mullan Fundraising

Terri Nishimura Marketing

Janet H. Payne Events

Michelle Polcari Events

R.T. “Tom” Rische Events

Pat Sandt Marketing, Chair

Cindy Scotto Fundraising

Dr. John Stecker Fundraising, Chair

Marifrances Trivelli Events

Stephanie Yee Finance

CITY SSTA FF LLIAI SONS

Eleanor Barthe-Jones

Fran Fulton

Gesuina Paras

One of the challenges for the committee has been trying toschedule events during these troubling economic times,when the city’s budget has been slashed repeatedly over thelast year and there remains a general mood of uncertaintywith any spending. The committee is trying to get creativeabout fundraising and event planning, hoping to bring somelow-cost or no-cost events to a Torrance community who maystill be feeling the economic pinch in 2012.

With their recent financial contributions, generous donorslike Providence Little Company of Mary and TorranceMemorial Medical Center gave the Centennial PlanningCommittee some much-needed support, enabling theCommittee to coordinate some special events that will beannounced in the year ahead.

Donna Duperron, President and CEO of the TorranceChamber of Commerce, who also serves on CentennialPlanning’s Executive Committee, is enthusiastic about planning for the Centennial.

“The Torrance Centennial is an exciting time for our community to celebrate our rich legacy and to engage in the myriad of activities to come together, to learn and toappreciate Torrance’s magnificent heritage.”

Coming Soon— A Torrance Centennial website set to launch

in January 2011. And be sure to look

for a calendar of events for everyone’s enjoyment!

We are fortunate to live in a City that has the charm of a small town and the advantages of a larger one. We know

one another, we enjoy one another, and we celebrate one another.


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FROM TORRANCE UNIFIED SCHOOL DISTRICT

From the Office of Dr. George MannonTorrance Unified School District (TUSD) isvery unique and lucky because we enjoyunwavering support from our businesscommunity, in particular the TorranceArea Chamber of Commerce. In Novemberand December, we had the opportunity tocelebrate four new partnerships throughthe Adopt-A-School program. Anza, Carr,Seaside Elementary Schools, along withShery High were all matched with business partners. We are so happy to

welcome Pelican Products, Mulligan Family Fun Center, theDoubleTree Hotel, and Strategic Technology Sources into ourfamily. In these challenging economic times, these business-es are stepping in and providing resources to our studentsthat would not otherwise be available to them. PelicanProducts brings their manufacturing expertise to the studentsat Anza, giving them the tools to make their own flashlights.Mulligan Family Fun Center will reward students with funmini-golf and help support their annual jog-a-thon. TheDoubleTree Hotel will be hosting the students from Seaside

at the hotel, sharing with them the various opportunitiesavailable in the hospitality industry. Strategic TechnologySources brings a variety of vocational and professionalopportunities to the students at Shery High so they can start to think about their career options.

Each partnership is an investment in the educational and professional futures of our students. These businessesand companies are a gateway to entrepreneurship and careerdevelopment opportunities for our students and providesthem with essential resources for their growth towards fulfilling careers.

I would like to especially thank Mark Waronek for alwayskeeping community at the forefront of his priorities, DonnaDuperron who consistently finds creative and innovative ways to support our students, and Sherry Kramer, who asVice Chair of the Foundation is committed to improving theeducational experiences of our students. Through Sherry’sleadership, I am confident, that the remaining four TUSDschools will soon be celebrating their very own partnerships.

To stay updated on events at TUSD, visit TUSD.org

DR. GEORGE MANNONTorrance Unified School

District Superintendent


F R O M L O S A N G E L E S C O U N T Y

While there are many books that have been written aboutleadership, the truth is that there is no formula for being aneffective leader. In fact, if you have to tell someone you are aleader, you probably aren’t. Leaders inspire, motivate, makedifficult – sometimes unpopular – decisions, encourage,guide transformation and, at their best, entice us into action,getting us to do the very thing we thought impossible.Throughout California’s history, we have been blessed withstrong, courageous leaders from whom we can all learn.

Former Governor George Deukmejian is one example and someone who has been an inspiration to me. A very balanced leader – tough, but fair – his integrity was unques-tioned. Governor Deukmejian was willing to compromise,except on himself and his core values. He never sacrificed hisfamily for political gain, a quality equally important to me.

Former Governor and President Ronald Reagan was alsoone of California’s greatest leaders. While history citescountless examples of President Reagan’s fortitude, his guiding philosophy was actually quite simple. He once said,“I know in my heart that man is good. That what is right willalways eventually triumph. And there’s purpose and worth to each and every life.”

LEADERS LISTENRespecting all people, regardless of their station in life, will

drive success. While leaders are often seen giving speechesor hosting press conferences, real leadership starts and endswith listening. A leader must be visible – you can’t lead frombehind closed doors. From seeing problems firsthand tonegotiating policy direction, a leader does not find solutionsby talking the loudest. One of my heroes, Winston Churchillsaid, “Courage is what it takes to stand up and speak;courage is also what it takes to sit down and listen.”

LEADERS LEARNThe event that taught me the most about leadership, and

forever impacted my life, was the Cerritos Air Crash in 1986,when two aircraft collided in mid-air, killing all 67 aboardboth aircraft and 15 people on the ground. At the time, I wasthe Mayor of Cerritos and had never faced a crisis near this

proportion. There was no handbook or guide for me to turnto. But the leadership qualities I admire most were desper-ately needed by the community. In any crisis situation, aleader must be under control, tough enough to make difficultdecisions, while compassionately serving the needs of thoseimpacted. This event was a learning experience for me andreinforced my belief that leadership is not a destination, it’s ajourney.

GET INVOLVED!My political life was not planned, but evolved based on my

active participation in family, church, Little League and chari-table organizations. I encourage you to get involved in yourcommunity, support your children and neighbors, andimprove the quality of life in your community. Perhaps it is an elected position, such as City Council or school board, orvolunteering for a city commission or local nonprofit. Now,when the demands on our service organizations are mostneeded is when they are struggling the most and need yourtime and energy. And I promise you, the rewards at any levelof leadership are immeasurable.

Good luck on your journey!

From the Office of Supervisor Don Knabe

Leaders inspire, motivate, make difficult – sometimes unpopular –decisions, encourage, guide transformation and, at their best, enticeus into action, getting us to do the very thing we thought impossible.


Flipswap Grand Opening21250 Hawthorne Blvd., Suite 800Torrance CA 90503Toll-free: 877.235.4748Phone: 310.294.5400www.flipswap.comHours: Monday – Friday 9am-6pm, PST

The Bathroom Store 1 Year Anniversary2140 W. 190th StreetTorrance CA 90504(310)787-2400(310)787-2401 Faxwww.tbsca.comHours: Monday – Saturday, 8:30am-5pm, Closed Sun

Torrance Hospital IPA’s Urgent Care CenterGrand Opening22411 Hawthorne Blvd.Torrance, CA 90505(310) 921-7100www.thipa.comHours: Monday – Friday 7am-9pm, Sat and Sun 9am-7pm

R I B B O N C U T T I N G S / C E L E B R A T I O N S

For details and to schedule a ribbon cutting, grand opening or ground breaking ceremony, please contact Kelly Hernandez at 310-792-3808 at the Chamber no later than one month prior to the event and provide two preferred dates.

C H A M B E R E V E N T S

Business Leadership in Troubled TimesOn November 17th, TACC, in association with the Leadership TorranceAlumni Association (LTAA) presented the 2nd Annual LeadershipSymposium. The event was sponsored by Exxon Mobil Corporationand M Advisory group, together with Green Ink Marketing, TorranceMarriott, Kelly Services, The Business Compass, and Party PosiesFloral. The event included a panel from Discover Torrance which featured Cherie Davis (Miyako Hybrid Hotel), Pam Ryan (TorranceMarriott), Donna Duperron (TACC) and Fran Fulton (Torrance EconomicDevelopment) and was moderated by LTAA President Lynn Cardarelli(Mutual of Omaha). Breakout session presenters included AaronAalcides (Malaga Bank), Max Ocansey (ExxonMobil), and DougQuakenbush (The Business Compass). The keynote address was presented by Jack Kyser.Max Ocansey, Plant Manager at Exxon Mobil

Corporation, leads breakout session


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Are you a “Green” company?

Is your organizationworking on

environmentally-friendly projects?

Are you employingspecial practices?

We want to hear from you!

The April issue ofTorrance Magazine

is GREEN.

Contact us atAdSales@Torrance-

Magazine.comsubmittals@Torrance-

Magazine.comor 310.539.2235

Show your leadership.Be part of it!



On Wednesday, November 17th,the “Great Mixer” was presentedby the Torrance Area Chamber ofCommerce and the Japan BusinessAssociation. The event was heldat the newly-opened Toyota USAAutomobile Museum. A few hundred guests attended a fun-filled evening of cross-culturalactivities.

A welcome presentation wasgiven by Mr. Michael Rouse, Vice-President of the Public RelationsDepartment for Toyota MotorSales U.S.A., Inc. Ms. CherieDavis, General Manager of thenew Miyako Hybrid Hotel, wasMistress of Ceremonies.

The Honorable Frank Scotto, City ofTorrance Mayor; the Honorable JunichiIhara, Consul General of Japan; Mr. MarkWaronek, Chairman of the Board of the

Torrance Area Chamber of Commerce; andMr. Yuichi Okura, President of the JapanBusiness Association welcomed gueststo the event. Keynote speakers were Ms.Pam Ryan, Chairperson of “DiscoverTorrance”, and Ms. Heather Johnston,

Executive Director of “DiscoverTorrance”.

A highlight of the evening was the Sake Barrel OpeningCeremony. “Breaking the barrel”were: the Honorable Frank Scotto,City of Torrance Mayor; theHonorable Junichi Ihara, ConsulGeneral of Japan; the HonorableTom Brewer, City of TorranceCouncilman; Mr. Mark Waronek,Chairman of the Board of TorranceArea Chamber of Commerce; Mr. Yuichi Okura, President of theJapan Business Association; Ms. Pam Ryan, President of theTorrance Business ImprovementDistrict; Mr. Shugeru Kimura, Chief

Executive Director of JETRO; Mr. Hidenao Takizawa, ExecutiveDirector of JNTO; and Ms. Tara O’Brien,Chair Elect of the Torrance Area Chamberof Commerce.

The major sponsors for the eveningwere Toyota Motor Sales USA, Inc. and Providence Little Company of MaryMedical Center, both prominent compa-nies in the Torrance area.

Information was distributed at tablesmanned by the City of Torrance PoliceDepartment, Torrance Memorial MedicalCenter, Torrance Unified School District,Providence Little Company of MaryMedical Center, the Torrance CulturalArts Foundation, Japan Foundation, JNTO(Japan National Tourism Organization),JETRO (Japan External TradeOrganization), and JANM (JapaneseAmerican National Museum).

Guest enjoyed Japanese food providedby Gonpachi Restaurant and Americanfood provided by the OutbackSteakhouse. Sake tastings served byOzeki Sake USA, Hakutsuru Sake USA,and Kirin Brewery of America delightedthe guests.

Entertainment was provided by the“Three of Us” band, a trio of Japanese performers who played Beatles-type

Enjoying the mixer are Dr. Matt Horvath, Principal North

Torrance High School; Hidenobu Suda, Principal Kashiwa,

Japan Municipal High School; Cherie Davis, General Manager

Miyako Hybrid Hotel; Mayor Frank Scotto; Michael Rouse,

Vice President Public Relations Toyota Motor Sales, USA.

Continued on page 29

Torrance Area Chamber of Commerce andJapan Business Association Partner in “Great Mixer”



music and sounds from the 60’s.

Heartfelt appreciation is extended tothe Nisei Week Queen and her court and tothe students from the North High SchoolJapanese Club for their assistance.

Recognition is given to the followingbusinesses who supported the event:Delta Airlines, Miyako Hotel Tokyo, Toyota

Motor Sales, U.S.A., Pacific Guardian Life

Insurance, JANM, Miyako Hotel Los Angeles,

Torrance Marriott Hotel, Outback Steakhouse,

Doubletree Hotel Torrance/South Bay;

Torrance Cultural Arts Foundation, Miyako

Hybrid Hotel Torrance, Gonpachi Restaurant,

Maruhide Marine Products, Yaegaki

Corporation of USA, Hometech, Autobacks,

JTB, Arjay Telecom, and ANA Trading

Corporation.

On Thursday, November 4th, close to 700 career seekers attendedthe first Torrance/South Bay Career Fair at the Torrance CulturalArts Center hosted by the City of Torrance, Torrance AreaChamber of Commerce, and the Pacific Gateway WorkforceInvestment Network and other partners. At the Career Fair, the steady stream of career seekers took advantage of theopportunity to meet with over 50 participating businesses,mostly Torrance-based companies with open positions.

Participating businesses included Hi-Shear Technology,Torrance Marriott Hotel, Doubletree Hotel, Phenomenex,Pelican Products, Torrance Transit, Gerber Ambulance, andCanon Business Solutions among others. Workshops weregiven on topics such as Resume Writing, Interviewing,Introduction to Linked-In and Social Media tools, and OnlineResources. Participants also met with organizations offeringprofessional development resources.

City of Torrance/TACC Career Fair

Welcoming guests to the Caree Fair are (far left) Kathy Parsons and Bryan Rogers from the Pacific Gateway Workforce Investment

Network; Gesuina Paras, City of Torrance; Councilman Cliff Numark; Fran Fulton, City of Torrance; Mark Waronek, Chairman of the

Board Torrance Area Chamber of Commerce and Rebekah Kim, Congresswoman Jane Harman’s office.

Good Morning Torrance Dr. Mildred Garcia, President of

California State University Dominguez Hills, was the keynote

speaker at a recent breakfast hosted by the Chamber’s Foundation

(Dr. Garcia is third from the left).

“Great Mixer”Continued from page 28


Torrance Area Chamber of Commerce2011 CALENDAR OF UPCOMING EVENTS

JANUARY

On Tuesday, January 11th, ‘Good MorningTorrance’ breakfast with key note speaker and basketball Hall of Famer, Jerry West, ExecutiveDirector of Northern Trust Open, and, former playerfor the L.A. Lakers. Registration is at 7:30am. The breakfast and program will begin at 8:00am. The location will be at the Doubletree Hotel, 21333Hawthorne Blvd., Torrance, CA 90503. The cost formembers is $20/person and for non-members$35/person. Reservations will be taken by telephone (310) 540-5858.

Mr. West is considered one of the best basketballplayers of all time and is a Laker legend, having beennamed to 14 All-Star teams and having won an NBAchampionship in 1972. He played for the team from1960 to 1974. He helped build the Showtime Lakersof the 1980s as the team’s general manager and alsooversaw the team during the 2000-2002 run of threeNBA titles with Kobe Bryant and Shaquille O’Neal,whom he traded for and signed, respectively.

For the Northern Trust Open, Los Angeles’ premierprofessional golf event, Mr. West is working to raisethe profile and charitable impact of one of the moststoried events on the PGA Tour schedule. He is helping to build out the tournament’s “L.A. LegendsClub”, a group of Los Angeles-area leaders who willserve as ambassadors, helping to educate the community about the Northern Trust Open and allthat it has done, and will do, for Los Angeles.

Through public appearancesand speaking engagements, hisultimate goal is to raise the profile of the Northern TrustOpen in order to greater impactits charitable beneficiary, theLos Angeles Junior Chamber ofCommerce (LAJCC) CharityFoundation. The 2010 NorthernTrust Open was a huge successand generated $1.48 million forlocal Los Angeles charities.

U P C O M I N G E V E N T S

For more information visit us on the web

www.torrancechamber.com3400 Torrance Blvd., Suite 100

Torrance, CA 90503(310) 540-5858

JERRY WESTDirector of Northern

Trust Open

FEBRUARY

Thursday, February 17th ~ BLACK HISTORY CELEBRATIONat the Torrance MarriottVendor Walkway: 10:30amLunch and Program: 12:00 noon

~ 2nd City of Torrance/Torrance AreaChamber of Commerce Career Fair (date to be announced)

MARCH

Thursday, March 24th ~ Business and Green Torrance Expo at the Torrance Marriott


T A C C F O U N D A T I O N H I G H L I G H T S

Mayor Frank Scotto presented certifcates of recognition to all businesses who participate in the Adopt-A-School program at the December 7th City Council meeting.

Pelican Products adopted Anza Elementary School

Doubletree Hotel adopted Seaside Elementary School

Strategic Technology Sources represented by Judy Gibson (center)

adopted Shery High School

For more information about the TACC Foundation’s

Adopt-A-School program, please contact TACC at (310) 540-5858.


PTN RAISES MONEYFOR KIDSPediatric TherapyNetwork is a good friendto the Chamber and the community. On October17th, 700 communitymembers attended the Halloween Bowlwhich raises much needed

funds to support therapy and programs forchildren with special needs, ranging fromAutism to Cerebral Palsy and other devel-opmental delays.

Sponsors included Toyota Motor Sales,Providence Little Company of Mary MedicalCenter, Los Angeles Lakers, Chevron, and Wells Fargo.

Tammie Kanda ofToyota with Chef

Shafer of the Depot

N E W S B R I E F S

(Above LtR): Ron Richardson, Principal-

Madrona Middle School, Mary Beth

Wulpern-6th grade teacher, Jason

Kurtenbach-Assistant Principal, Mark

Story-Plant Manager, Rachel Tobin-

Human Resources Manager

(Shown Left): Ms. Mary Beth Wulpern’s

6th grade class at Madrona Middle

School, Mary Beth Wulpern, Rachel

Tobin, Ron Richardson, Mark Story

Madrona Middle School Partnered with Ball Corporation’s Aluminum Can Mfg. Plant for their 2010 Can Drive culminating onNovember 15th, America Recycles DayThe sixth, seventh, and eight grade students at Madrona brought in 1,155pounds of aluminum cans to recycle. Ball Corporation not only collected,weighed, bailed, and cashed in the cans for the students, but they pledgedto match anything the students brought in. On December 16, 2010, BallCorporation presented a check to Madrona Middle School in the amount of$4,273.50 for their efforts. Madrona & Ball’s next commitment is to recyclecans together from now ’til Earth Day April 2011. Competing with schoolsacross the nation in the Great American Can RoundUp School Challenge.

www.cancentral.com/roundup

Michael Rouse and Mark Waronek (center) join Tracy Underwood (far lower left)

and Tammie Kanda (far upper left) join in welcoming students from the North

High School Japanese Club. North High School is the Adopt-A-School partner

of Toyota Motor Sales USA.


N E W S B R I E F S

Providence Little Company of MaryFoundation's Sellabration Gala present-ed by American Honda Motor Co., Inc.generated a record $690,000 forProvidence LCM charitable care andcommunity outreach programs onNovember 6, 2010. More than 500guests joined in celebrating the 50thanniversary of the Little Company ofMary Sisters' healing presence inSouthern California. An astounding$2.5 million in fundraising commit-ments, pledges and expectancies wasannounced during the elegant eveningat the downtown Los AngelesMillennium Biltmore Hotel CrystalBallroom. Foundation trustees PaulaDel Vicario and Shelley Joyce served asco-chairs for the successful event.

In addition to American Honda MotorCo., Inc. as presenting sponsor, theCentofante Family was a diamond spon-sor. Platinum sponsors includedAdvanced Imaging of the South Bay,Inc.; Affiliated Pathologists MedicalGroup; DASCO; Emergency SpecialistPhysicians Medical Associates, Inc.;

The Jacqueline Glass Family; Jim andJoanne Hunter; The Jankovich Company;Chuck and Betsy Miller; Ralphs; TheScharffenberger Family and ToyotaMotor Sales, U.S.A., Inc.

Sellabration Gala proceeds benefitProvidence Little Company of Marycharitable care and community out-reach programs, including theCollaborative for Alternatives toViolence & Abuse, CreatingOpportunities for Physical Activity,Edmond R. and Virginia G. Doak Centerfor Palliative Care, Partners for HealthyKids mobile pediatric van, Vasek PolakHealth Clinic in Hawthorne and theWomen and Children's Clinic inWilmington. These programs supportthe mission of the Sisters to serve thepoor and vulnerable through compas-sionate service.

For information about partnering with Providence Little Company of Mary Foundation, please contactSteven Wallace, vice president of development at 310-303-5340 or visit www.plcmfoundation.org.

Providence Little Company of MarySellabration Gala Honors Sisters'

Legacy with Record Proceeds

Sellabration Gala1. Sr. Terrence Landini, L.C.M.; Steve

Morikawa of Presenting Sponsor American

Honda Motor Co., Inc., and Mary Morikawa

2. Sellabration Gala Co-Chairs and

Foundation Trustees Shelley Joyce and

Paula Del Vicario

3. Back row from left: Sr. Renee Cunning-

ham, L.C.M.; Sr. Kathleen McIntyre, L.C.M.;

Sr. Sharon Ann Walsh, L.C.M., and Sr. Jean

Stickney, L.C.M.Front row from left: Sr. Carol

Pacini, L.C.M.; Sr. Terrence Landini, L.C.M.;

Sr. Gloria Harper, L.C.M., and Sr. Adrian

Davis, L.C.M.

Names on the Veterans Memorial Wall at Torrance Blvd. andMaple Ave., honor our 145 Torrance military service personnelwho died in military engagements beginning with World War I.In many instances, there is scant record of those too-shortlived lives. The Torrance Historical Society Board has embarkedupon a project to put a Face on each of these Names, and itaspires to research and place in the Museum archives the storyof each of these heroes.

The task is great; the help of volunteer researchers can makethis happen. We need additional hands and eyes to make this areality by the 1912 City Centennial. The project becomes a reward-ing, often poignant, small-world experience.

HELP NNEEDED: Writing HHistory

Help us gather and preserve their stories – contact the Museum: (310) 328-5392 [email protected]


N E W S B R I E F S

Friends old and new recently cele-brated 20 years of Sunday by the Seain Palos Verdes Estates at the elegantseaside estate of Carolyn and JulianElliott. The annual wine and foodgala raised over $200,000 to supportthe programs and services ofProvidence TrinityCare Hospice andits pediatric palliative care and hospice program, TrinityKids Care.Over 60 premiere restaurants andwineries from around Southern California tempted guestswith delicious morsels and fabulous libations. Over 800guests sampled fabulous food and wine, bid on silent and live auction items and had the opportunity to win a week longHawaiian get-a-away.

At the event Barbara Roberts, Executive Director,Providence TrinityCare Hospice Foundation gave guests aglimpse into the organization’s future. “We were delighted touse this occasion to share the wonderful news with our sup-porters that we recently received the largest gift in our organi-zation’s history, $2.5 million, from the trust of the late M.Douglas. We’ll use his gift to create a center of excellence inpalliative care, which is taking a growing role in the arena of

20th Annual Sunday by the Sea Raises Over $200,000 for Providence TrinityCare Hospice Foundation

in-home healthcare delivery for bothadults and children. We’re incrediblyfortunate to have a staff with expert-ise that is recognized across thenation and we’re grateful to the manypeople who continue to support thisimportant work.” Jacky Glass, eventfounder and current CommunityAmbassador for ProvidenceTrinityCare Hospice added, “Ourvision, created 20 years ago is truly

becoming a reality.”

Providence TrinityCare Hospice is one of the oldest and largest not for profit hospices in Southern California, providing comfort and care to adults and children with life-limiting illnesses. Proceeds from this event directly benefitthe programs of Providence TrinityCare Hospice such as:Patient Care Assistance, TrinityKids Care (the only dedicatedpediatric program for infants and children in the region)Necessities of Life, In-Patient Hospice Suites, and TheGathering Place (a community bereavement center).

For more information, please call: 310.257.3535. Donationsmay also be made online at www.trinitycarehospice.org

Sharon, Barbara, Chris, Terry and Tiffany

Laker forward and Pediatric Therapy Network’s spokesper-son, Luke Walton, celebrates the holidays with PTN’s boardmembers and special guests at a party hosted by Lucille’sSmokehouse BBQ in Torrance. This is the eighth year thatLucille’s has sponsored this party and over 40 guests enjoyed theirfamous appetizers including the spinach and cheese dip and BBQsauteed shrimp. Luke noted that the year started with PTN beinghighlighted on the American Honda’s Rose float, the awarding ofARRA funding to develop a new Early Head Start program servingfamilies living in poverty in the South Bay, and the completion of anew pediatric physical therapy rehabilitative clinic. In return, we allwished Luke and his teammates a three-peat championship next year!

19th Annual Golf TournamentMonday, May 2, 2011Shotgun Start 1 pmHelping to give worthychildren the life-changingexperience of summerresident camp in thebeautiful San BernardinoMountains, the Torrance-South Bay YMCA AnnualGolf Tournament is heldevery spring at Los VerdesGolf Club in Rancho Palos Verdes. Come out and enjoy a round of golf at this remarkablecourse with all proceeds benefitting Y campers.

Do it FORE THE KIDS!Please reserve your spots with a sponsorship by contacting JC Bass at [email protected] or (213) 639-7630 today!

TACC and PTN Community Advisory Board members

celebrate PTN’s success with Laker Luke Walton

N E W S B R I E F S


More than 14,000 volunteers came outfor the 26th Annual Coastal Cleanup Day(CCD) in Los Angeles County, removing arecord 150 tons of trash from regionalwatersheds. Among them were morethan 70 members of the HondaCommunity Action Team (HCAT) who,along with more than 500 other volun-teers from the City of Torrance, cleareddebris from Torrance Beach. More than120 lbs of trash and recyclables werecollected from this site. Among theHonda volunteers was associate DaleOgami of Honda R&D, an avid diver, participated in the underwater cleanupat the Santa Monica Pier.

Coastal Cleanup Day organizers realized a major milestone this year.Among all the state-wide volunteers wasthe Coastal Cleanup Day program's 1millionth volunteer since the programsstart in 1985.

Heal the Bay's CCD campaigns havecaptured a cumulative 1.57 millionpounds of trash since 1990. Cigarettebutts and Styrofoam fragments remainthe most frequently found items atcleanups.

The most unusual items found thisyear was a goatskin hide and mummi-fied cat (Tujunga Wash), and submergedoff the Redondo Pier was a gas-burningstove.

Heal the Bay organizes CoastalCleanup Day in Los Angeles County inpartnership with the California CoastalCommission and the Los Angeles CountyDepartment of Public Works. The dayhas been recognized by the Guinness

Book of World Records as the world'sbiggest 24-hour volunteer event.

According to the Coastal Commission,past Coastal Cleanup Day data tell usthat most (between 60-80 percent) ofthe debris on our beaches and shore-lines comes from inland sources, travel-ing through storm drains or creeks outto the beaches and ocean. Rain - or evensomething as simple as hosing down asidewalk can wash cigarette butts, bitsof Styrofoam pesticides, and oil into thestorm drains and out to the ocean.

“American Honda is proud to partnerwith the City of Torrance, CaliforniaCoastal Commission, and Heal the Bayto support this worthwhile event,” saidSonya Vicerra of Corporate CommunityRelations. “This is a great way for ourcommunity to come together, learn howto take care of our fragile marine envi-ronment, clean the beach, and showsupport. This is Honda's tenth year supporting this event and our volunteersreally love it.”

Honda Volunteers Help at Milestone Coastal Cleanup Day

Honda Volunteers (above)

and Donna Duperron,

TACC President and CEO

(left), along with Mark

Waronek, TACC Chairman of

the Board, and Heidi

Cunningham, Board Member

assisted with the cleanup.

This is a great way for our community to come together, learn how to take care of our fragile marine environment,

clean the beach, and show support.


C H A M B E R B E N E F I T S

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Here’s our January 2011issue.For comments and submittals, contact [email protected] call 310.373.2880

For advertising opportunities, contact [email protected] call 310.317.0841

For TACC information and CalendarsVisit www.TorranceChamber.com or call 310.540.5858

Our April 2011 theme is:

Green Efforts and Business!

Torrance Magazine ~ January 2011

Documents

Transcript of Torrance Magazine ~ January 2011