Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn...

37

Transcript of Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn...

Page 1: Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn how.
Page 2: Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn how.
Page 3: Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn how.
Page 30: Top SaaS companies are reducing churn and increasing revenue with customer success training. Learn how.

W e f i n d t h a t b y p r o v i d i n g m a r k e t e r s

w i t h t o p - t i e r e d u c a t i o n , w h e n t h e y d o

h a v e t h e o p p o r t u n i t y t o b u y t h e y ' r e

m o r e i n c l i n e d t o b u y f r o m u s .

P l u s , w h e n t h e s e p e o p l e d o b u y o u r

s o f t w a r e , s i n c e t h e y ' r e m o r e e d u c a t e d

t h e y a r e g e n e r a l l y b e t t e r c u s t o m e r s

t h a t r e t a i n a t h i g h e r r a t e s .

Sarah BedrickCertifications Program Manager, Hubspot