Top 20 Vendors - Business Insight from IT Monitoring

Copyright © 2016 Digital Enterprise Journal

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Top 20 VendorsBusiness Insight from IT Monitoring

Digital Enterprise Journal

October, 2016


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Application Performanc

e Monitoring

AppDynamics’ provides a solution for monitoring application performance and the quality of user experience from a transaction perspective. The company’s analytics capabilities allow marketing and other business proffesionals to gain insight into customer engagements and behaviour, as well as the impact of application performance on business transactions.

October, 2016


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Technology Business

Management

Apptio is one of the few vendors on this list for whom gaining business insight from IT data is the core of their business. The company enables organizations to gain full visibility into their IT cost and apply analytics for cost and resource optimization, planning, forecasting and benchmarking. Apptio’s solution is designed for managing business and IT goals through a single platform and it is being used by CIOs, other IT executives and business professionals.

October, 2016


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e Monitoring

CA’s App Experience Analytics solution allows organizations to measure the impact of user experience on business metrics. The solution also enables organizations to understand user behaviour and application usage by analyzing application performance data for web, mobile and wearables.

October, 2016


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Digital Performanc

e Monitoring

Catchpoint Systems provides a solution for digital performance monitoring and testing from more than 500 points worldwide. The company’s analytics capabilities allow organizations to leverage performance data about their customers’ digital experience for marketing, customer management and revenue generating initiatives.

October, 2016


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IT Operations

AnalyticsCorrelata provides capabilities for automating the management of IT performance and proactively eliminating potential issues. The core part of the company’s solution are strong analytics and efficiency capabilities that allow organizations to translate IT operations metrics, such as resource consumption, capacity bottlenecks and service availability, into monetary business metrics.

October, 2016


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Network PerformanceMonitoring

Corvil provides Big Data analytics and visualization capabilities for business context of network data. The company’s real-time analysis and data mining functionalities enable organizations to use the network as a source of unique visibility into business performance through both standalone reporting capabilities of feeding this information into third party Analytics and Business Intelligence (BI) tools.

October, 2016


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IT Service Manageme

ntCherwell’s Business Technology Platform (BTP) allows organizations to build applications and dashboards for leveraging ITSM data in business areas such as Finance or HR. The platform enables organizations to apply advanced ITSM concepts on business processes and improve operational efficiency. Cherwell’s BTP also allows business users to customize metrics that they want to monitor and provides a portal for the automation of business tasks.

October, 2016


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e Monitoring

Dynatrace provides a rich set of capabilities for leveraging application, transaction and digital experience data for providing insight into business metrics such as revenue, conversion rates and customer engagement. The company’s analytics capabilities allow organizations to aggregate information from other tools such as Web analytics or ERP systems and combine it with its digital performance data to provide deeper visibility into business performance.

October, 2016


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Network Performanc

e Monitoring

ExtraHop’s core technology solution delivers streaming IT performance analytics through the analysis of wire data. This capability not only enables the company to effectively address network performance goals, but also allows ExtraHop’s customers to leverage this real-time data to gain visibility into digital interactions on the network, streamline business processes and improve the decision making process from the business operations perspective.

October, 2016


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Digital Experience Manageme

nt

Ghostery’s browser-based data collectors allow organizations to get insight into real user experience and leverage this data for both marketing and performance management purposes. The company’s solution enables organizations to correlate performance of technology elements that constitute digital experience with advanced marketing analytics capabilities.

October, 2016


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Application Transaction Monitoring

INETCO’s solutions provide deep transaction intelligence and are being used for both performance management and managing customer experience and interactions. The company’s strong analytics capabilities coupled with the ability to process high volume transactions provide a unique insight into a variety of business aspects of application transactions that can be leveraged by job roles, such as business analysts, digital channel managers and Chief Digital Officers (CDO).

October, 2016


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IT Service Manageme

ntLANDESK’s Xtraction solution provides dashboards, reports and analytics for translating data from LANDESK and other ITSM solutions into business level metrics. The solution connects to a variety of relational databases and requires no technical expertise to build custom views into key performance indicators.

October, 2016


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Log Manageme

nt AnalyticsLogtrust’s solution is based on machine learning and advanced log analytics and, in addition to being leveraged by Security and IT Operations professionals, provides strong marketing and business analytics capabilities. Organizations can leverage the company’s solution to gain more visibility into business areas such as sales, customer engagement and marketing effectiveness.

October, 2016


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e Monitoring

Nastel’s Business Activity Monitor (BAM) solution provides an abstraction level between IT infrastructure, applications and business processes enabling organizations to capture key business metrics and analyze changes in business behavior. The solution is based on complex event processing (CEP) and strong analytics capabilities and it can be used for creating and applying business policies and detecting trends.

October, 2016


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End-User IT Analytics

Nexthink’s solution allows organizations to capture IT data from a variety of endpoints and apply analytics capabilities for both IT operations and business purposes. The solution enables organizations to correlate the impact of user experience on business metrics and provides information needed to manage and optimize IT cost.

October, 2016


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IT Operations

AnalyticsNumerify provides advanced analytics capabilities for leveraging IT operations data for gaining insight into business metrics such as revenue, customer satisfaction and effectiveness of business functional areas. The solution also includes capabilities for predicting future performance and proactively addressing potential service deteriorations.

October, 2016


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IT Operations

AnalyticsRocana’s solution includes a mix of advanced analytics capabilities that not only allows organizations to have total visibility into their IT operations, but also helps organizations with a variety of business use cases such as enhancing customer engagements, cost optimization and improving decision making process. The company also allows organizations to correlate and analyze IT and business performance through the same platform.

October, 2016


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Service Manageme

ntServiceNow provides a wide range of capabilities for bussiness insight into IT data such as IT cost management, visibility into business impact of IT projects and business process optimization. The company’s solution is being leveraged by a variety of non-IT job roles and departments such as Marketing, HR, Customer and Field Service.

October, 2016


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Digital Performanc

e Manageme

nt

SOASTA’s solutions enable organizations to monitor and analyze the impact of web and mobile digital performance on key business metrics. The company’s real user monitoring and performance testing capabilities coupled with strong analytics capabilities allow IT Operations, Marketing and Digital Business Owners to collaborate and optmize current digital performance and proactivelly address any potential performance issues before users are impacted.

October, 2016


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Security Information

& Event Manageme

nt

Splunk provides a wide range of business analytics capabilities while leveraging its IT performance and security technology. Some of the business areas where the solution is being used include marketing customer management, product usage and business process management. Splunk enables organizations to get real-time insight into multiple aspects of digital experience and engagement across different channels.

October, 2016


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Digital Enterprise JournalDigital Enterprise Journal (DEJ) is a media and research firm focused on digital transformation and the business value of technology deployments. .

Visit us at dej.io

October, 2016

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Top 20 Vendors - Business Insight from IT Monitoring

Data & Analytics

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