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Top10ThingstoKnowWhenChoosingYourOrthodontistS PEC IA L REPORT

Top10ThingsToKnow

WhenChoosingYourOrthodontistbyDr.KerryWhiteBrown

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Top10ThingstoKnowWhenChoosingYourOrthodontist

IntroductoryLetterfromDr.WhiteBrown

Welcome!

Ifyouarereadingthis,youhavetakenthefirststeptoconfidentlychoosinganorthodontistthatistherightfitforyou.Whetheryouareinterestedinlearningmoreaboutdifferenttypesofbracesforyourselforalovedone,youareintherightplace.Inyoursearchforanorthodontist,youwillquicklyfindthatnotwoorthodontistsorpracticesarethesame.Iputtogetherthisreporttohelpyoufeelcomfortableandconfidentwhenyouarereadytochooseyourorthodontist.

AtWhiteBrownSmiles,westrivetooffertheverybestexperiencethroughoutourrelationship.MyteamandIaredevotedtoofferingthelatestintechnologywiththeabsolutebestinpatientcare.MygoalisforeverypatienttofeelliketheyareapartoftheWhiteBrownSmilesfamily!

Ifirmlybelievethateverypersonshouldhavetheopportunitytosmiletheirbrightestandlivetheirfullest!

Toyour(oryourchild’s)brightestsmile,

Dr. Kerry White Brown & the White Brown Smiles Team P.S.Whenyouarereadytoscheduleyour100%no-obligationWhiteBrownSmileAssessmentthatincludesanexam,consultation,andX-rays,Iinviteyoutogiveusacallat803.749.4746

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Top10ThingstoKnowWhenChoosingYourOrthodontist

TableofContents

IntroductoryLetterfromDr.WhiteBrown.................................................................................................................2

1. DoTheyProvideAWelcomingAtmosphere?.....................................................................................................4

2. DoTheyHaveVirtuallyNoWaitTimes?.............................................................................................................5

3. DoTheyTakeAConsultativeApproach?............................................................................................................6

4. DoTheyOfferWorry-FreeTreatment?...............................................................................................................7

5. DoTheyMakeTreatmentAPleasantExperience?.............................................................................................8

6. DoTheyIncludeFreeRetainersInTheirTreatment?.........................................................................................9

7. DoTheyTreatAdults?.......................................................................................................................................10

8. DoTheyOfferAdvancedTreatmentOptions?..................................................................................................11

9. DoTheyOfferAnyGuarantees?.......................................................................................................................12

10. DoTheyOfferSameDayAppointments&SameDayBraces?..........................................................................13

11. Bonus:DoTheyHaveFlexiblePaymentOptions?.............................................................................................14

ClosingLetterfromDr.WhiteBrown........................................................................................................................15

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Top10ThingstoKnowWhenChoosingYourOrthodontist

DoTheyProvideAWelcomingAtmosphere?

Therearemanyorthodontiststhatarecapableofeffectivelytreatingtheirpatientsbutmanyofthemdon’tunderstandthateveryaspectofthepatient’sexperienceshouldbememorable.Fromthemomentyoupickupthephoneandmakeyourfirstappointmenttothedayyouwalkoutthedoorafteryourfinalvisit,youshouldhavenothinglessthanafantasticandenjoyableexperience.Ultimately,themomentyouwalkthroughyourorthodontist’sdoors,youshouldfeelwelcome.

AtWhiteBrownSmiles,wewanttomakesure

yourexperienceisexceptional.

AtWhiteBrownSmiles,notonlyareweworkinghardtoimproveyourbeautifulsmilebutwewantyoutoenjoycomingtoseeus.Ourwarm,welcomingteamstrivestomakeyoufeellikeyouareaspecialpartoftheWhiteBrownSmilesfamily.Oneofthemostimportantaspectsofourcustomerserviceisthatyou,ourpatient,lookforwardtoyourvisits!

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DoTheyHaveVirtuallyNoWaitTimes?

Oneofthemostcommonchallengesmanypatientsencounterswhengoingtoadoctorishowtypicalitistofindyourselfwaiting.Simplywaitinginawaitingroom.Youscheduledyourappointmentwellinadvanceandyouhadjustenoughtimetofititintoyourbusyweek.Whenyoufindyourtimecompromisedbyanorthodontist’s(oranytypeofdoctorforthatmatter)officeitnotonlycausesproblemswithyourpersonaltimelinebutalsoshowshowmuchthatofficecaresabouttheirpatients.

YourexperienceatWhiteBrownSmileswillbeprompt!

AtWhiteBrownSmiles,weunderstandhowimportantyourtimeistoyouandyourlovedones.Yourtimeisimportanttous!Ourteamisdedicatedtoaseamlessexperiencetomakesureweareapartofyourdayyoulookforwardto,ratherthanahindrance.Wekeepourappointmentspersonalandremaindedicatedtoourpatients,butalwaysmakingsureit’sdoneinamannersowecanstaypunctual.Youcanwalkintoourofficefeelingconfidentthatyouwillseeoneofourorthodontistspromptly!

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DoTheyTakeAConsultativeApproach?

Orthodontistswhohavebeeninpracticeforalengthoftimetendtohavethe“Iknowwhatisbest”mentality.Afterall,theyhaveseenandtreatedhundredsifnotthousandsofcases.However,itisimportantthatyourorthodontistunderstandsyourlifestyleneedswhenofferingtreatmentoptions.Asnocasecanonlybetreatedbyonlyasingleoption,itisimportantthatyourorthodontistoffersyouatleasttwooptions.Thiswilldemonstratethattheyconsideredyourneedsfirst.

Ourorthodontiststakethetimetofigureouthowvarioustreatmentoptionswillimpactyourlifestyle,ultimatelyofferingthesolutionsthatimpactyourlife

theleast!

AtWhiteBrownSmiles,youwillknowyouwereapartofthedecision-makingprocessforchoosingthetreatmentplanthatworksbestforyou.Whetheritisaesthetictreatment,fastertreatment,ortreatmentthatisvirtuallyinvisible,ourorthodontistswilllistentoyourneedsandrecommendthetreatmentthatbestsuitsyourlifestyle.WhenyouchooseWhiteBrownSmiles,youarechoosingapracticethatensuresyouhavepersonalizedoptionsalongwithpersonalizedcare!

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DoTheyOfferWorry-FreeTreatment?

Many orthodontists offer comfortable orthodontic treatment. While it is true that orthodontic treatment can be delivered comfortably, you should have that expectation with any orthodontist. As such, choosing an orthodontist shouldn’t be based on this claim alone. Do they offer payment plans? Is their team and their practice warm and welcoming? Do they charge extra fees for retainers? Do they have no wait times? These questions are crucial to determine if you should expect worry-free treatment versus simply comfortable treatment.

AtWhiteBrownSmiles,youcanexpectworry-freetreatmentthroughoutandbeyondyourperiodoftreatment!

When you choose White Brown Smiles for your braces or Invisalign, you can expect a worry-free experience! Every visit you will be warmly greeted by a friendly team member who not only knows your name, but truly remembers you. You will be seen promptly by one of our orthodontists, because the team at White Brown Smiles values your time. Additionally, your retainers are already included in your treatment plan along with flexible payment options for your convenience! Dr. White Brown and her friendly team do as much as they can to ensure you have a truly worry-free treatment experience!

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DoTheyMakeTreatmentAPleasantExperience?

Whenyougotoanydoctor’soffice–doyouexpecttobegreetedbyafriendlyteammember?Chancesare,youdonotexpectapleasantexperienceuponarrivingatanydoctor’soffice.Evenintheorthodonticindustry,thedetachedfeelingbetweenpatientsandstaffmembersisstillacommonoccurrence.Ifyouwalkintoyourorthodonticpracticeandyouaren’tgreetedwarmly,youcanlikelyexpectthatyourtreatmentwon’tbeapleasantandmemorableexperience.

TheteamatWhiteBrownSmilesstrivestomakeyourtreatmentexperiencebothpleasantandmemorable!

AtWhiteBrownSmiles,youcanexpectboththeteamandthedoctortobefriendly,genuine,andengaging.Throughoutyourtreatmentandbeyond,youcanexpecttofeellikeyouareapartoftheWhiteBrownSmilesfamily.Themomentyouwalkthroughthedoors-youwillknowyoumadetherightchoice!

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DoTheyIncludeRetainersInTheirTreatment?

Eachorthodonticofficehasitsownfeeschedules,anddoctorsoftenchargedifferentlyfordifferentprocedures.Allorthodontistsshouldofferyouaclearcontractthatitemizestheexpensesforyouroryourchild’streatmentpriortostartingtreatment.

Throughouttheorthodonticindustry,itiscommontofindoutaboutretainerfeesafteryoustarttreatment,oftentimes,rightbeforethebracesareduetocomeoff.Sinceyouarereadingthisreport,youshouldasktheorthodontistyouareconsideringaboutwhatretainerscost,iftheyareincludedintheirtreatmentplan,andadditionallyifthereareanyotherhiddenfees.

Ourteambelievesthatyourtreatmentshouldhavenohiddenfees,withyourretainersincludedinyourtreatmentplan.

Thankfully,WhiteBrownSmileshasnohiddenfees–withretainersclearlyincludedinyourtreatmentplan!Ourfriendlyteamwillworkwithyoutoensurethatyoureachyourgoals.Thepriceofyourretainersisincludedinthecostofoforthodontictreatment,soyouwon’thavetoworryabouthiddenexpenses.TheWhiteBrownSmilesteamunderstandsthefinancialconsiderationoftreatmentandworkswithfamiliestotransformsmilesthroughoutColumbia,Orangeburg,andFlorence,andCharleston,SouthCarolina!

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DoTheyTreatAdults?

Youmayfindthatmanyorthodontistsarenoteagertostarttreatmentforadultpatients,iftheyarewillingtodoitall.Oftentimes,adultcasesaremoredifficultasthereismoredentalworktoconsidersuchascrowns,bridges,andimplants.Additionally,manyadultpatientssufferfromsomedegreeofgingivitis,orperiodontaldiseasewhichalsoneedstobemonitoredduringtreatment.

Ourorthodontistsbelievethatyoureffectiveandefficientorthodontictreatmentshouldfityouruniquelifestyleasanadult!

WhiteBrownSmilesoffersavarietyoftreatmentoptionstofityourlifestyleasanadult.OurorthodontistsareexpertsofadultorthodonticsandareeagertoprovideeffectiveandefficientcarewhenyouchooseWhiteBrownSmilesforyourorthodontictreatment.Whenyouarereadytostartyourtreatment,call803.749.4746tospeakwithafriendlyteammembertoscheduleyourcomplimentaryWhiteBrownSmileAssessment!

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DoTheyOfferAdvancedTreatmentOptions?

TechnologyplaysanimportantroleatWhiteBrownSmiles,andisessentialfordiagnostics,efficienttreatment,numberofvisits,comfort,andaccuracy.Manyadvanceshavebeenmadeinthelast20years,whichiswhyit’simportanttofindoutwhetheryourpotentialorthodontistusesthelatesttechnologyfortheirpatients’benefit.

Advancedtreatmentsolutionsarekeytocomfort,efficiency,andaccuracy.Don’tsettleforantiquatedprocessessimplybecausetheorthodontistdoesn’t

wanttoinvestinmodernorthodontictechnology.

HereatWhiteBrownSmilesweunderstandtheimportanceofinnovativetreatmentsolutions.Ourorthodontistskeepupwiththelatestorthodontictechnologytoensuretopqualitycareforyouandyourteeth.Ultimately,youaregettingthebesttreatmentavailablewhenyouchooseWhiteBrownSmiles.

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DoTheyOfferAnyGuarantees?

Ultimately,whenyouarechoosinganorthodontistforyourselforyourfamily,youshouldchooseanorthodontistthatoffersguaranteesonyoursmile.Oftentimes,orthodontistswillonlyoffermanufacturerguaranteesonthehardwaresuchasbrackets,wires,headgear,expandersandsoon.However,ifyoursmileshiftsafterthebracescomeoff,youwillfindyourselfpayingfororthodontictreatmentasecondtimeifyouwanttorestoreyoursmile.

Yourdreamsmileshouldbebackedbyyourorthodontist!

When you choose White Brown Smiles, you are choosing a practice that backs your smile with the White Brown Smiles 100% Lifetime Guarantee! Dr. White Brown and her team believe that you should be excited about your treatment and your progress throughout your time at White Brown Smiles. If at any point you begin to feel less than 100% satisfied, let a team member know so that they can make it right!

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DoTheyOfferSameDayAppointmentsAndSameDayBraces?

Oftentimes,youwillfindthatanorthodontisthasawaitinglist.First,youwaitafewweeksforyourfirstappointment.Then,onceyouarereadytostarttreatment,youareputonanotherwaitinglisttostarttreatment!Thisisoftendonetoseemhighlysought-afterandtoencouragequickercommitment.Ifyouhavealreadybeenthroughthis,youmightbefamiliarwith“Ifyoudon’tcommittostartingtreatmentinafewweeks,itwillbemonthsbeforewecangetyouin.”

Theorthodontistyouareconsideringshouldoffersamedayappointmentsandsamedaybracestodemonstratethattheyvalueyouandyourbusyschedule.

TheteamatWhiteBrownSmilesunderstandsthatyouhaveabusyscheduleandarereadytostarttreatmentassoonaspossible.Manytimes,ifyoucallinthemorningtoscheduleyourappointment,theyareabletoseeyouthesameday!Ifyoudecideyouarereadytostarttreatmentatthatsamevisit,theywilldoeverythingtheycantogetyouinbracesthatsamevisit!Dr.WhiteBrownandherteamvalueyouasapersonandwanttoensureyouareneverleftwaiting!

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Bonus:DoTheyHaveFlexiblePaymentOptions?

Werealizethatthisreportissupposedbethe“TheTop10Things,”butflexiblepaymentoptionsaresoimportant.Thisiswhyitisincludeditasabonus!Transformingyoursmileshouldbeaffordable.Evenifyouhaveinsurance,thiswillnotcovertheentirecostoforthodontictreatment.Yourorthodontistandhisorherteamshouldbemorethanwillingtoworkwithyourbudgetandeducateyouonyouroptions.

Thequalityoftheorthodontist,theoffice,andyourtreatmentplanshouldbeyourfirstpriority.Whileaffordabilityisimportant,

costshouldnotdetermineyourfinaldecisionwhenitcomestochoosinganorthodontist.

AtWhiteBrownSmiles,weareheretohelpyouunderstandthedifferentpaymentoptionsthatareavailabletoyou.Ourteamwillhelptoeducateyouonhowtomaximizeyourinsurancebenefitsandevenhelpwithinsuranceclaimsandpaperwork.Additionally,weofferaffordablepaymentplanstohelpmakeyourorthodonticgoalspossible.Duringyourinitialassessmentandconsultation,allyourquestionswillbeanswered,includingthoseaboutthetypicalcostofbracesandthevarietyofpaymentoptionsavailabletoyou.

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ClosingLetterfromDr.WhiteBrown

DearFriend,

Ihopeyoufoundthisreporttobeinformative.Ifyouhaveseenanotherorthodontistpriortoreadingthisreport,Iencourageyoutofollowupwiththemifyouhaveanyquestionsorconcernsthatmayhavearisenasaresultofthisreport.Additionally,IencourageyoutotakeadvantageofyourcomplimentaryWhiteBrownSmileAssessment,whetherit’syourfirsttimevisitinganorthodontistoryouareinterestedingettingasecondopinion.

Wewouldlovetoanswerallofyourquestions,goovertreatmentoptions,andhelpyoumakethebestpossibledecisionwhenchoosinganorthodontist,evenifitisn’tus.Duringyourconsultation,wemayevenfindoutthatyouoryourlovedonedoesn’tevenneedtreatment!

Iknowthattherearemorethingsyoushouldknowbeforechoosinganorthodontist.Infact,I’msureIcouldhaveeasilydoubledthelengthofthisreport,butIamconfidentthattheinformationyouhavenowwillhelpyouinchoosingtherightorthodontistforyouandyourfamily.Moreimportantly,pleaseknowthatwearealwaysavailabletoansweryourquestions.

ToYourBestSmile,

Dr. Kerry White Brown & the White Brown Smiles Team