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May 12, 2010

By Veronica Henry (http://blog.pluralsight.com/author/veronica-henry)

It’s difficult to read any technical journal or website today without finding stories on cloud

computing. In an effort to reduce costs and network complexity, some organizations are opting to

move at least some software or services to the cloud.

Top 10 New Features in Exchange Server 2010

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In response to this need, Microsoft released the first new version of Microsoft Exchange

(http://www.microsoft.com/exchange/2010/en/us/default.aspx) since 2006.

Exchange 2010 has a lot to offer including more flexibility, a better user experience, simplified

administration, and much more.

 

(http://www.trainsignal.com/Exchange-Server-2010-Training-

P89.aspx?utm_source=blog&utm_content=/exchange-2010-new-

features&utm_medium=copy)Exchange has been known for its

extensive feature list, including: email, calendars, contacts, and

storage management.

With the 2010 update, they have addressed a few long standing issues and included additional

functionality to help solve a crop of new, modern business problems.

The benefits? Unification, lowered costs, higher availability, and improved security.

Let’s review the top 10 new features.

The new outlook web access (OWA) webmail client allows for delegation of administrative tasks.

also includes updated self-help options, intended to reduce help desk calls and ultimately, costs.

The Exchange Control Panel allows users to set their own email rule-set, create distribution

groups, and track message delivery. And, if you lose your phone, you can remote wipe from your 

browser.

Another import feature is the inclusion of support for Firefox and Safari as well as Internet Explore

 

By now, most corporate employees are aware that email should not be considered private. In fact

email has been subpoenaed for court cases.

What’s New in Microsoft Exchange Server 2010

1. Webmail

2. Legal Hold

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But corporate policies that outline conflicting message retention dictates make balancing legal

requirements against increasing storage costs, a challenge. In response, Exchange now has a

legal hold feature that allows for the retention of email, even if archived or deleted.

 

As a tie-in to the legal hold feature, the multi-mailbox search function will allow for searches

spanning multiple users’ inboxes. This feature will prove useful for enterprises that need to search

their entire systems, perhaps based off a few keywords.

 

The Exchange Management Console and Exchange Management Shell have been joined by the

Exchange Control Panel. This is a new, user-level and administrator management tool that lets

users perform basic tasks, and allows admins to perform tasks remotely, using a web interface.

The more an end user is able to accomplish with help desk intervention, should translate to lower

costs.

 

Exchange 2010 introduces the concept of database availability groups. The idea is to allow you to

designate multiple servers to host copies of individual databases. This is a feature designed to

provide for a type of automatic backup. If one database fails, data can easily be restored from one

of the availability groups.

This will definitely prove to be an essential tool for business critical email.

 

In previous Exchange versions, a failure would affect an entire cluster. But with the 2010 update, a

database failure will be contained to only that database.

 

3. Multi-Mailbox Search

4. Exchange Control Panel

5. Database Availability Groups

6. Database-Level Failover

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Instead of storing email messages only as sometimes difficult to access attachments, Exchange

2010 now has a speech recognition engine that will automatically transcribe voice mail messages

The message will still appear as an attachment, which will allow for indexing, but will include a

written text preview of the message.

 

At some point, we’ve all encountered an automated attendant, directing us to press an option on

our keypads to handle call routing. This nifty feature has found its way to the end user.

Call Answering Rules allows employees to setup their own call routing rules. For instance, they ca

send certain calls to voice mail, to their cell or home phones, or to ring through to their desks.

 

Users in this version of Exchange have a new tool to help manage often unruly inboxes.

Personal archive allows for essentially two mailboxes — a primary mailbox and an archive mailbo

The archive is as readily available and easily browsed as the primary inbox.

 

With the new retention policies in Exchange 2010, users can determine when messages should

expire. This can be done at the folder or individual message level.

Permissions can be tricky and determining resources access requirements can be a time-

consuming activity. However, using role-based access control greatly simplifies this process.

Rather than assigning permissions, an administrator can indicate tasks that a resource will

perform. The appropriate permissions will then be assigned automatically.

 

7. Voice Mail Transcription

8. Call answering rules

9. Personal Archive

10. Retention Policies

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If you think this sounds like an impressive feature list, you’re not alone. An Azaleos survey

(http://finance.yahoo.com/news/Azaleos-Survey-Finds-44-bw-564524667.html?x=0&.v=1) finds

that 44% of enterprises plan to migrate to Exchange Server 2010 within 18 months. Which means

that you must be ready for Exchange 2010 if you want to be a part of the action.

Microsoft is providing you with three ways to try Exchange 2010(http://www.microsoft.com/exchange/2010/en/us/try-it.aspx) for free:

120 day software trial download

60 day web-based test drive

30 day online trial

 

Try Exchange Server 2010

About the Author

Veronica Henry (http://blog.pluralsight.com/author/veronica-henry) is a writer, web developer and

tech guru. Her 20 year IT career came to an end when her inner writer and entrepreneur inexplicably

besieged her to give it all up. She is a self-proclaimed girl-geek and linux convert, who has held MCSE,

GSEC and PMP certifications. In her dreams, she is a international best-selling sci-fi and fantasy author,

but in the meantime, she now spends her days writing, managing her websites and wrecking havoc on her 

Ubuntu laptop.

Author's Website: http://www.veronicawrites.com (http://www.veronicawrites.com)

Veronica Henry (http://blog.pluralsight.com/author/veronica-henry)

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1. Exchange Server 2010 is Here — Training Coming Soon (http://blog.pluralsight.com/exchange

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2. New Routing and Transport Features in Exchange Server 2007

(http://blog.pluralsight.com/exchange-server-2007-routing-and-transport)

3. A Guide on Unified Messaging in Exchange Server 2007 (http://blog.pluralsight.com/exchange

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4. 5 Essential Administration Tasks for Exchange Server 2007 (http://blog.pluralsight.com/5-

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(http://blog.pluralsight.com/microsoft-exchange-2010-thread-style-email)7. The Right Way to Perform a Backup in Exchange Server 2007

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8. How to Configure and Manage OWA on Exchange Server 2007

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9. Exchange Server 2007: Anti-Spam and Anti-Virus Protection

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