Top 10 Ecommerce

TOP 10eCommerce Software Vendors REVEALED

2011 Edition

Profiles of the Leading eCommerce Software Vendors For more information, visitBusiness-Software.com/eCommerce

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About eCommerce The online retail industry is a highly lucrative one. eMarketer estimates that revenues for Web-based stores rose as much as 21 percent last year. In fact, the Chase Paymentech Pulse Index noted a new record on December 18th – more than 3.05 million online sales transactions processed in just a single day. And, growth is expected to continue at a rapid pace, according to the Forrester Online Retail Index, which projects an increase of over 17 percent in 2008.

At the same time, selling over the Web has become intensely competitive. Buyers have tens of thousands of sites to choose from – with hundreds more new Web shops launching every day. In order to achieve peak profitability, companies must make their sites easily noticeable to and accessible by potential customers, while providing them with the most intuitive and convenient shopping experience possible.

What is eCommerce Software?An eCommerce software package provides Web-based stores with a variety of tools that automate all facets of Internet sales. Also known as shopping cart software or “e-tailware”, eCommerce software supports all related activities from end-to-end including creation and maintenance of an online product catalog, marketing and promotion, payment processing, and order history tracking.

Key Benefits for Your CompanyThe use of an eCommerce software application can deliver tremendous advantages to online retailers, including:

Increased sales through more effective site marketingImproved service and loyalty through an enhanced customer experienceGreater efficiency through full process automation and minimized site administrationIn-depth insight into the trends and factors that impact sales and profitabilityImproved branding through more professional and comprehensive site design, promotion, and management

Does My Company Need an eCommerce Software Package?In order to most effectively operate an online retail business, companies must be able to clearly differentiate themselves from other similar sites. The best way to accomplish

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About eCommercethis is to make the Web-based store as attractive and intuitive as possible. While this can be achieved through manual design and coding, that process can take months – or even years to complete. With eCommerce software, online retailers can rapidly create and deploy sites that are compelling, user-friendly, and easy to locate. This, in turn, will maximize sales and revenues.

Key Features of eCommerce SoftwareToday’s eCommerce software applications are robust, feature-rich environments that provide:

A single, centralized database that stores all product listings, as well as order and customer history data.Advanced search facilities that make finding products fast and simple for potential buyers. The ability to easily add or update new products and product categories, as well as the ability to include comprehensive descriptions, images, features lists, and more.End-to-end checkout automation including dynamic calculations of pricing, taxes, and shipping and handling fees.Integration with third-party payment gateways, so customers can have the most flexible payment options possible. Integration with shipping service providers, to offer fully-customizable delivery options at checkout time. Comprehensive statistical reporting including clickstream analysis, keyword tracking, referring sites, and customer demographics. Integration with accounting software applications, for more effective management of revenues, invoices, outstanding payments, etc.

Additionally, many eCommerce software packages are designed to accelerate Web store deployment. With portfolios of professionally-styled design templates, companies can more rapidly set up and launch their online shops – without the need to hire an outside graphic design team.

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About eCommerce What to Look for When Choosing eCommerce SoftwareSearch Engine OptimizationProviding buyers with a convenient online shopping experience is important, but making it easy for them to find your Web shop is vital to ensuring sustained profitability. Some eCommerce software applications include advanced search engine optimization capabilities, so buyers looking for related products and services through Yahoo, Google, and other search engines can quickly locate and get to your site.

Support for Affiliate and Online Advertising ProgramsMany online retailers work closely with affiliates to leverage cross-promotion on other related sites. And, many others place banner or skyscraper ads on various sites across the Web to promote their products and services. If affiliate sponsorships or online ads are part of your marketing strategy, you’ll need to choose an eCommerce solution that can track the effectiveness of your initiatives.

Integration with Inventory Management SystemsTo avoid customer satisfaction issues, your eCommerce software should directly link to your inventory management or warehouse systems. This will prevent order fulfillment delays by providing out of stock messages to shoppers. Or, many of the more advanced eCommerce software packages can dynamically omit unavailable products from search results and product catalogs.

Support for International CustomersThe Internet makes worldwide markets more reachable. Therefore, in order to leverage every sales opportunity possible, be sure to select an ecommerce software application that can support purchases made by international buyers. Look for features like dynamic translation of product descriptions into foreign languages, or automatic conversion of foreign currencies.

You have many options when selecting eCommerce software. To make your choice a bit easier, we’ve featured ten of the leading eCommerce vendors in this report. Review these vendors and you’ll be taking the first step in gaining an edge in the highly competitive online retail market.


www.netsuite.com | [email protected] | 877-NETSUITE

HigHligHtsSoftware delivered as software-as-a-service (SaaS) – priced for smaller companies with limited IT resources. Ranked as a visionary in Gartner’s Magic Quadrant for eCommerce.Supports B2B and B2C eCommerce. Enables multi-site capabilities, multiple currencies and support for 14 languages.

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HeADquArterS: San Mateo, CA

OWNerSHiP: Public (NASDAQ: N)

FOuNDeD:1998, California

eCOMMerCe SOLutiONS:NetSuite EcommerceNetSuite Ecommerce Company EditionNetSuite Ecommerce+ Company EditionNetsuite Services Company EditionNetSuite Software Company Edition

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CuStOMer FOCuS: The company has configured NetSuite to meet the requirements of small, mid-sized, and larger enterprises in selected industries. The editions serve companies in the wholesale/distribution, services and software industries. Within each edition, the company offers functionality to complement the NetSuite offering, templates of practices, sales and professional services teams with industry-specific expertise.

SeLeCt CuStOMerS: Kana, Teleca, Domin-8, Virgin Money, Tsar Nicoulan Caviar, Wolfgang Puck, Premiere Global Services, Skyytek, Oakland Athletics, Linden Lab.

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About NetSuiteNetSuite Inc. provides on-demand, integrated business management application suites that include accounting/enterprise resource planning (ERP), customer relationship management (CRM) and eCommerce software for small and medium-sized businesses (SMBs) and divisions of large companies.

NetSuite is designed to provide the core business management capabilities that the customers require. NetSuite, NetSuite CRM+ and NetSuite Small Business are designed for use by types of businesses. In addition, the company offers industry-specific configurations for use by wholesale/distribution, services and software companies. It also sells on-demand application modules that customers can purchase to obtain functionality required for their business needs.

NetSuite is targeted at SMBs and divisions of large companies, and provides a single platform for ERP, CRM and eCommerce capabilities. It contains a range of features that enable users to do their individual jobs more effectively. In addition, because all users are transacting business on the same database system, NetSuite can automate processes across departments. The users access the application and data through a role-based user interface, or dashboard, tailored to deliver functionality and information appropriate for their position.

Using NetSuite, companies can unite departments and automate processes, beginning with sales leads and ending with customer invoices. Delivered via the Internet, NetSuite can be implemented all at once or modularly, depending on your needs. With thousands of customers worldwide, NetSuite is the largest provider of integrated, on-demand business application software.

NetSuite’s eCommerce solutions include: Ecommerce - Web StoreEcommerce - Web AnalyticsEcommerce - Web SiteEcommerce - SEOEcommerce - Site Building Ecommerce - Front & Back Office Integration

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About NetSuite NetSuite has developed consulting and implementation services to assist companies with integrating and importing data from other systems, changing their business processes to take advantage of the capabilities enabled by the integrated suite, implementing those new business processes within their organization and configuring and customizing the application suite for their business processes and requirements. It offers a range of training services through the training resource, NetSuite University, to facilitate the adoption of the suite throughout the customer’s organization.

Key StrengthsNetSuite is the first online business software solution to automate both front and back office operations for mid-sized companies. NetSuite enables companies to manage accounting and payroll, customer relationship management, sales and marketing, customer support, employee productivity and web presence operations on one integrated platform for true inter-departmental collaboration and productivity. No more re-entering data in multiple systems and no more inconsistent data in different departments.In addition to avoiding the cost of purchasing expensive applications for each department, NetSuite is a secure, Web-based hosted solution so there is no software to install, no hardware to purchase and no ongoing maintenance, upgrades or system troubleshooting –a significant cost savings to you.Whether you sell business-to-consumer (B2C) or business-to-business (B2B) or both, NetSuite lets you run your entire eCommerce business more efficiently — your Web store, inventory management, order fulfillment, and accounting systems, as well as your customer relationship management software. NetSuite also enables you to deliver an intuitive, “Amazon.com-like” experience to your customers, and better manage and grow your business within a single system.

technologyNetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. What’s more, NetSuite’s patent-pending “real-time dashboard” technology provides an easy-to-use view into role-specific business information that is always up-to-date.

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About NetSuiteSoftware HighlightsNetSuite Ecommerce

One application to run your Ecommerce business.Complete Web Store Features. NetSuite provides a full-featured Web store that provides customers with a simple, accurate online shopping experience. Web Site Building and Hosting. With NetSuite, you can build your Web site from the ground up with simple-to-use tools that create high-impact sites.Built-in Site Analytics & Reporting. NetSuite gives you built-in site analytics and reporting features that enable one-to-one and aggregate analysis of visitors’ browsing and shopping habits. High Touch, Low Cost Customer Self-Service. NetSuite delivers 2�/7 global customer self-service that drives service levels up and operating costs down.Comprehensive Accounting/Financials. NetSuite accounting and financial tools serve as the solid foundation for your growing business. A host of cost-management tools will also help to guide your profitable growth.Superior Ecommerce Marketing Tools. NetSuite provides eCommerce companies with the online marketing tools they need to broaden their reach and grow their business including paid and natural search (SEO), high volume e-mail campaigns, all of which have real-time performance and ROI analytics.Powerful Accounting/ERP Features. NetSuite includes advanced accounting and ERP functionality such as support for multiple currencies, the financial data consolidation of multi-level business entities, multi-location inventory, and advanced shipping and receiving.Complete View of your Customers. All your lead and customer data is stored centrally so you and all your employees can get a complete view, including purchase history. All Key Business Data at your Fingertips. Your Executive Dashboard gives you a portal view of real-time snapshots of any data that you specify. Because data is stored centrally, you have integrated reporting across all departmental data. You can also run over 100 standard reports or customize your own.Secure, Web-based solution with Anytime, Anywhere Access. NetSuite allows your employees in multiple office or warehouse locations, sales people in the field and even telecommuters to log in and always have the same full featured functionality they need to do their jobs.

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NetSuite Ecommerce Company Edition Provides the capability to manage your entire eCommerce operation including global eCommerce organizations with multiple websites and web stores managed through one single account.Provides integration of both back office and front office business processes, combined with superior Web sales, marketing, and reporting capabilities.

NetSuite Ecommerce+ Company Edition Builds on all the capabilities of the NetSuite Ecommerce Company Edition but provides additional sophisticated tools for complex eCommerce business requirements, including advanced inventory management.

NetSuite Service Company EditionSmall Business: targeted at small businesses that require fewer features than the NetSuite application. It includes basic ERP, CRM and eCommerce functionality, as well as customizable, real-time dashboards.

NetSuite Software Company Edition Adds functionality to address the accounting, billing and order management requirements of software companies. This edition is designed to enable the software customers to conform to the various revenue recognition and other compliance requirements relevant to software companies. This edition can be supplemented with modules designed to streamline business processes to software companies, such as bug tracking and electronic software distribution.

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About NetSuite


www.bridgelinedigital.com | [email protected] | 1-800-�03-993�

HigHligHtsiAPPS Content Manager is the 2010 CODiE Award Winner for Best Content Management SolutioniAPPS Product Suite is a KMWorld 2010 Trend Setting ProductiAPPS natively integrates eCommerce, Web Content Management, Analytics, and eMarketingiAPPS is available in SaaS or perpetual licensing modelsOne of BtoB Magazine’s 2010 Top Interactive Technology companies

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HeADquArterS: Woburn, MA

OWNerSHiP: Public: (NASDAQ: BLIN)

FOuNDeD:2000

eCOMMerCe SOLutiONS:iAPPS CommerceiAPPS Content ManageriAPPS MarketieriAPPS Analytics

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CuStOMer FOCuS: Bridgeline Software serves a wide customer base with software & services for customers from middle market organizations to subsidiaries of Fortune 1000 companies.

SeLeCt CuStOMerS: HealthCore, HookedonPhonics, Cleveland Clinic, Berkshire Life Insurance, Honeywell, National Financial Partners, American Dental Association, National Children’s Museum, Partners HealthCare, Sun Chemical, AARP, Cadaret Grant, The American Academy of Pediatrics, and the National Insurance Crime Bureau


About Bridgeline DigitalBridgeline Digital is a developer of award-winning web engagement management (WEM) software and interactive business technology solutions that help customers leverage best in class web-based technologies to achieve their business objectives. The iAPPS Product Suite is an innovative SaaS solution that deeply unifies web Content Management, eCommerce, eMarketing, and web Analytics capabilities into the heart of websites, intranets, extranets or portals - enabling users to swiftly enhance and optimize the value of their web assets. iAPPS Content Manager is the recent winner of the 2010 CODiE Award for the Best Content Management Solution, globally.

Combined with award-winning application development services by Microsoft Gold Certified development teams, Bridgeline Digital helps customers to cost-effectively maximize the value of their rapidly changing web applications. Bridgeline Digital’s teams of developers specialize in web application and ecommerce development, usability engineering, SharePoint development, rich media development, and search engine optimization.

Bridgeline Digital is headquartered near Boston with additional locations in Atlanta, Baltimore, Chicago, Denver, New York, Philadelphia, Washington, D.C., and Bangalore, India. Bridgeline Digital has delivered over 1,000 quality interactive solutions in the past decade to hundreds of customers ranging from middle market organizations to divisions within Fortune 1,000 companies that include.

Bridgeline Digital Key FeaturesiAPPS Commerce delivers complete online store and customer management. The key features of the product were designed with the retailer and customer in mind:

Customer Experience Key Features:Faceted SearchPersonalized Customer ProfileWish ListsFlexible Multi-Level CategoriesEasy View Shopping CartSecure Checkout

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About Bridgeline DigitalMultiple Images, Rich MediaPrecise Product DescriptionsPayment Gateway IntegrationQuick View Shipping Rates

Administrative Experience Key Features:Facet-Based Product Catalog ManagementRobust Administrative DashboardPromotion Management3�0° Customer ManagementReal-Time Reporting and Analysis ToolsProduct BundlingMulti-SKUOrder HistoryShipping AddressesMultiple Credit CardsChange Order ManagementPowerful CMS IntegrationSearch Engine Optimization

Bridgeline Digital technology Built from the ground up entirely on .NET, Bridgeline’s on-demand iAPPS product suite breaks new ground for website and web application development and management by unifying web content management, analytics, eCommerce, and eMarketing capabilities deeply within web applications – enabling swift optimization of web property values. The state-of-the-art architecture of iAPPS not only facilitates deeply integrated solutions, it offers both SaaS and perpetual licensing options to deliver the flexibility that is demanded by businesses today. iAPPS scalability also allows customers to add any module within the iAPPS Product suite as their business demands.

Bridgeline Digital HighlightsIiAPPS Commerce provides more than just a shopping cart. The solution is powerful yet easy-to-use and includes facet-based product catalog management, best-in-class SEO, 3�0° store management, and comprehensive reporting. iAPPS Commerce includes the

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About Bridgeline Digital tools to help online retailers attract customers, convert more sales, and grow their online business while ensuring a world-class shopping experience every time.

Retailers have a crystal clear view into the state of their online business at all times with iAPPS Commerce. The Commerce dashboard provides key business performance statistical data in real-time, at anytime. For example, retailers can see the top purchased products on their site, a real-time financial summary, in addition to a real-time product inventory status.

With products as the backbone of any online business, the way in which they’re presented has to be optimal. The facet-based catalog structure of iAPPS Commerce can handle multiple images, multiple SKU’s, numerous product categories, custom product attributes, and precise product descriptions.

When integrated with iAPPS Content Manager, iAPPS Commerce becomes a Search Engine friendly eCommerce solution. This powerful feature can help online retailers get found by customers looking for their products. Also built-in are auto-generated 301 redirects and XML sitemaps, built-in keyword management, and SEO-friendly URLs to increase ranking success with the major search engines.

iAPPS Commerce also includes built-in merchandising tools such as coupons, featured product placements, price sets, product reviews and ratings, as well as various shipping options. Bridgeline Digital provides a flexible SaaS – Software as a Service – licensing model for retailers who want to spread licensing costs over several years, and who don’t want to own the responsibilities of maintaining and supporting the required backend infrastructure. Bridgeline centrally manages product updates seamlessly for SaaS customers. And for those who prefer to keep their web application in house, Bridgeline’s technology is flexible enough to offer a traditional perpetual license option.

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www.vcommerce.com | [email protected] | �80-922-9922

HigHligHts

Software as a service (SaaS) deployment model.Strong in order management and partner integration for drop shipment suppliers.Focus on B2C eCommerce companies.

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HeADquArterS: Scottsdale, AZ

OWNerSHiP: Private

FOuNDeD:1997, Arizona

eCOMMerCe SOLutiONS:Vcommerce eCommerce EnterpriseVcommerce eCommerce Storefront

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CuStOMer FOCuS: Vcommerce focuses on B2C eCommerce for apparel and accessories, health and beauty, home, and brick and mortar retailers.

SeLeCt CuStOMerS: SimonSays.com, Target, MTV, Napster, CMT, BET, eToys, Overstock.com, Ritz Electronics, GE.


About VcommerceVcommerce Corporation provides companies a comprehensive and scalable end-to-end eCommerce infrastructure that seamlessly and quickly integrates eCommerce into their existing businesses. Vcommerce connects its commerce partners to the most extensive supplier network on the Web, incorporating more than one million products across thousands of product categories, including name brand products like Disney, RCA, Mattel, Coleman, and many others.

Today, traffic generated by Vcommerce partners places the network among the top 100 eCommerce sites, according to Media Metrix. In its June issue, UPSIDE magazine designated Vcommerce one of the industry’s Hot 100 private companies. Vcommerce has built custom solutions for About.com, iBelong.com, MyFamily.com, NeoPlanet and many others. Vcommerce Corporation provides all hosting, transaction processing, customer service, order fulfillment and the merchandising and marketing programs to power successful online retailers.

A privately held company, Vcommerce is funded by Archery Capital, Benchmark Capital, CMGI @Ventures, and Pequot Capital Management.

Key StrengthsSince 1997, Vcommerce has pioneered innovation in eCommerce solutions for retailers - in effect mastering the technology of online selling so retailers could master the art. Because of that investment of time, resources and years of client service, many leading online retail brands today are powered by Vcommerce. Vcommerce Enterprise, the company’s newest comprehensive product release, represents the industry’s most comprehensive range of enterprise eCommerce solutions and services available to deliver a superior online retail brand and customer experience. As a technology, flexibility, scalability, visibility and control are unique trademarks for all Vcommerce solutions. As a mission critical business solution, Vcommerce gives you the opportunity to increase revenue, reduce transaction costs, and reduce risk. Clients can choose to outsource some or all of their commerce-chain functions to Vcommerce or use the entire Vcommerce Enterprise portfolio to power their end-to-end eCommerce business.

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About VcommerceVcommerce’s best-in-class technologies, deep domain experience and best practices enable clients to launch quickly, streamline operations, provide a better customer experience and remain focused on their core competencies.

technologyVcommerce eCommerce solutions are deployed in using Software as a service (SaaS) methodology, combining the best aspects of both in-house and SaaS implementation approaches. Clients are afforded the data safety and security, as well as the configurability of a ‘behind the firewall’ implementation together with the system configuration flexibility and upgrades typically associated with a SaaS solution. Unlike conventional outsourced solutions, and unique to Vcommerce, is the ability to “customize” each instance of the Vcommerce solution for clients that require the ultimate in flexibility and control.

Software HighlightsVcommerce eCommerce Enterprise

Scalable to dozens of storefronts, thousands of categories, millions of products, billions in sales.

Vcommerce eCommerce StorefrontVisual Merchandising Tools. Vcommerce’s unique Visual Merchandising Tools allow merchandisers with little or no computer experience to quickly and easily merchandise a complex storefront with easy-to-use WYSIWYG tools. Integrated Analytics. Vcommerce has spent significant effort tightly integrating sophisticated eCommerce analytics throughout its entire set of offerings. Advanced Search & Guided Navigation. Today’s customers expect state of the art search. Vcommerce offers several different levels of search depending on the specific requirements of its clients.World Class Shopping Cart & Checkout. Comprehensive, yet easy-to-use, shopping cart and account management system with available features such as Google Checkout®, PayPal®, Bill Me Later®, ValueLink®, wish lists, gift registries, product recommendations & up-sells and many more industry best practices at your fingertips.

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About VcommercePredictive Merchandising & Personalization. Delivers many out of the box up-sell capabilities such as ‘people who bought this also bought...’ type functionality as well as additional product recommendations categories. Payment Processing and Fraud Prevention. Deeply integrated with experienced specialists in transaction management (including Citibank, eFalcon, Verisign and Cybersource) to create a shopping experience that customers trust.Content Integration & Rich Media. Catalog is pre-integrated with rich content descriptions, specifications and images from leading content providers. Global Capabilities. The Vcommerce platform handles true global transactions every day. Issues such as multiple currencies, multi-language catalogs, international payment processing, freight forwarding, international drop-ship and overseas 3PL management are supported by the platform.

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www.storefront.net I 800-9�3-5823

HigHligHtsSoftware as a service (SaaS), deployment model.Strong reputation in the sports retail niche. Accounts include: Dallas Mavericks and Portland Trailblazers.Used by nearly 50,000 Web stores in over 70 countries.Full-service philosophy: software, hosting, professional services, design, integration, and SEO.

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HeADquArterS: Olathe, Kansas

OWNerSHiP: Private

FOuNDeD:199�, Kansas

eCOMMerCe SOLutiONS:LaGarde Storefront 7

CuStOMer FOCuS: LaGarde’s StoreFront eCommerce shopping cart solutions are designed for small, mid-sized, and larger e-retailers in a broad range of business sectors.

SeLeCt CuStOMerS: Lee Jeans, Schwan’s Fine Foods, Panama Jack, Cox Communications, Aaron Rents, Blue Cross Blue Shield of North Carolina, Pasternack.


About LaGardeLaGarde is a leading global provider of e-business solutions. The company’s StoreFront software offers robust, feature-rich solutions to develop and maintain e-business sites that deliver high-end functionality at an affordable price.

To augment its growing eCommerce presence, LaGarde offers advanced e-business solutions, easy shopping cart services, eCommerce software for developers, and enterprise eCommerce solutions for high volume sellers. The company’s StoreFront solution powers nearly 50,000 Web stores in over 70 countries around the world.

Empowering organizations to harness the power of the Web has been LaGarde’s mission for more than 12 years. Based in Kansas City, LaGarde brings scalable software, integration capability and comprehensive services together to provide organizations with a powerful eCommerce tool that grows and changes with today’s business landscape.

From an organization’s first eCommerce project to a complex solution that is the heart of a large corporation, LaGarde provides the technology, services and experience dynamic organizations need to reduce friction in daily operations and profit from an additionalrevenue channel.

Key StrengthsMore than 10 years of experience and 30,000 Web stores went into the development of LarGarde’s StoreFront shopping cart software. StoreFront is a flexible, feature-rich platform that gives both business-to-business and business-to-consumer companies the ability to quickly build or alter their Web store.Based in Kansas City, LaGarde brings scalable software, integration capability and comprehensive services together to provide organizations with a powerful eCommerce tool that grows and changes with today’s business landscape. From an organization’s first eCommerce project to a complex solution that is the heart of a large corporation, LaGarde provides the technology, services and experience dynamic organizations need to reduce friction in daily operations and profit from an additional revenue channel.

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About LaGardeLaGarde is partnering with several industry-leading service providers to provide 30- to �5-minute presentations on topics ranging from the benefits of software as a service (SaaS), PCI-compliance, search engine optimization (SEO) and Web analytics. Each Webinar will provide attendees with an action plan for improving and growing their own sophisticated online business, a downloadable archive of the Webinar and a copy of the presentation for distribution within the attendee’s organization.StoreFront is developing a strong reputation in the sports retail niche, with existing accounts including the Dallas Mavericks, Portland Trailblazers, Kansas City Chiefs and more.

technologyLaGarde’s StoreFront platform is a web-based SaaS transaction system used to enable e-business transactions resulting in flexible and scalable systems for business-to-business and business-to-consumer interactions.

The platform includes an online catalog engine, a rich set of product merchandising and inventory management capabilities, order management system, payment system, extensive back office tools and enterprise modules.

Software HighlightsLaGarde Storefront 7

Download software delivery: simply download StoreFront software. No need for on-site implementation staff.Inventory Tracking with Back Order: Stay on top of inventory and offer customers’ backorder capability.Unlimited Categories and Sub-Categories: Create and assign your Web store products to multiple categories and sub-categories.eCommerce Drop-ship Integration: StoreFront software generates an e-mail to the shipper/vendor when an order is placed to ensure seamless communication and quick fulfillment.Web Store Shipping: Pull accurate shipping information from your preferred shipper to ensure you cover costs.

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About LaGardeIntegrated Shipment Tracking: Tracking information is pulled real-time from the shipper and displayed on your site for your customer. Provide customers with the ease of tracking shipments without having to leave your site.Quantity Discounts/Volume Pricing: Increase order values by offering quantity discounts to customers.Cross-Selling: Recommend additional related products/services.Web Design Templates: No matter what you sell, the design templates offer the perfect design helping to ensure your site is up and running quickly.Google Analytics: Understand where your site traffic is going, improve conversion rates and increase the amount of time on your site with Google Analytics. Google Analytics is integrated in every StoreFront 7 store.

E-Business Complete Standard EditionIncludes everything you need to establish a Web store, from LaGarde’s budget-friendly StoreFront 7.0 Standard Edition (SE) to implementation services and training. Also included are some cost-effective Web design to help ensure online success.

E-Business Complete Advanced EditionE-Business Complete AE pairs the feature-rich StoreFront 7.0 Advanced Edition (AE) with custom Web design, delivering a truly unique site. A LeGarde design team will provide a custom design including two unique concepts; two sets of revisions; creation of store buttons; catalog and product page templates; three custom pages of your choosing; and design implementation.Also includes implementation services and training.

E-Business Complete Advanced Edition PlusIncludes everything you get with E-Business Complete AE, as well as StoreFront Connector, which enables integration with any back-office system using standard Web services protocols and XML, merchant-defined bundles to create packages or gift sets at a specified price, customer-defined bundles that allow customers to group items to create a package or gift set based upon specific product options as defined by you, plus all the basics of a Web Store and complimentary 30-minute eCommerce marketing consultation.

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www.volusion.com | [email protected] | 800-��-3517 ext.2

HigHligHtsOffers a free 14-day trial.Designed to be very easy to start and grow.Provides free 24/7 phone and chat support and free software upgrades.Has 18,000 customers – mostly small and mid-sized companies.

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HeADquArterS: Simi Valley, CA

OWNerSHiP: Private

FOuNDeD:1999

eCOMMerCe SOLutiONS:Volusion Shopping Cart

CuStOMer FOCuS: Volusion’s primary target customer base consists of large companies down to small to mid-sized companies--predominately small, medium and enterprise level online merchants.

SeLeCt CuStOMerS: Disney, Crutchfield Canada, Kinerase, National Geographic UK, Official US Open Shop, Golf Discount Center, The Body Pharmacy, Ecomowers, Strata, Mac of All Trades, BilletAnything, CameraWorld.


About VolusionDriven by robust online spending, Volusion is in growth mode. Founded in 1999 by 1�-year-old Kevin Sproles from his Simi Valley bedroom, the quiet, behind-the-scenes eCommerce software maker has 18,000 customers, including Kinerase, Michigan State University and electronics retailer Crutchfield Corp. Sen. Barack Obama’s and Sen. John McCain’s 2008 presidential campaigns used Volusion to run its online store.

Volusion lets businesses build their own Web sites, update content, offer online coupons, handle credit card transactions and track inventory. Volusion charges a $�9 setup fee and anywhere from $25 a month to sell 25 products to custom prices for large, corporate customers.

Looking ahead, Volusion looks to continue capitalizing on a surge in consumer spending on the Web, which is expected to increase 7.5% this year despite a sluggish economy that has hurt many traditional retailers, according to a survey by Internet research firm eMarketer.com.

Key StrengthsVolusion offers more features than any other shopping cart on the market. Whether you’re selling apparel or heavy duty industrial equipment, Volusion covers whatever your niche market may be. In addition to hundreds of built-in features, Volusion software comes equipped with tools to automate and market your own unique business.Volusion Social Store Builder enables you to easily start and grow your own online business. Volusion’s award winning solution includes a hosted website, secure shopping cart and 1000’s of built in tools and features- everything you need to succeed online!Since 1999, Volusion has offered their clients innovative eCommerce solutions, website design, merchant accounts, SSL and search marketing services.The newest version, Winter ‘09, proves to increase sales and usability with advanced search features, an AddThis™ integration, multi-language site capabilities, soft add to cart and gift registry.The newest version has updated integrated help and training videos.

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About VolusionAll stores come standard with a broad array of essential built-in business and marketing functions in one customizable package, including Analytics, Reporting & ROI Features, Built-In CRM, Phone Order & POS System, Automated Drop Shipping, 5-Tier Affiliate System, Import/Export functionality, and Free 2�x7 Support & Upgrades.Volusion offers the most complete, cutting edge solution to run and manage one’s entire eCommerce business--all at one low price. Plus, Volusion software gives customers all the functionality of an expensive custom solution. The solution automates everything from order processing, to lead generation, marketing and tracking.The Volusion eCommerce solution is completely search engine friendly, completely customizable, comes with built-in marketing tools, built-in phone ordering and POS functionality, real time inventory tracking down to the option level, completely secure, free unlimited technical support, free software upgrades and more.

technologyVolusion’s eCommerce solution is server-based software that you access through a Web browser, and you don’t need to download or install a program on your computer to create and manage a store. Small business owners will have no problems using Volusion to build an eCommerce site by following a simple wizard that presents a variety of options through its on-screen forms.

Customers who choose Volusion do so as a result of the incredible functionality that the software offers, the free support, the free software upgrades and the great price

Software HighlightsVolusion Shopping Cart Software

Steel, Bronze, Silver, Gold and Platinum plans cost, respectively, $2�.99, $39.99, $59.99, $99.99 and $159.99. Plans vary in the number of e-mail accounts and products that they support, beginning with 25 at the Steel level up to an unlimited number for Platinum. The amount of storage space and bandwidth also varies within the plans. In each case, there’s a $�9 setup fee.

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About VolusionThe Volusion shopping cart experience is highly customizable, features one-page checkout, and comes with powerful administrative tools.Volusion’s Social Store Builder allows you to sell your products directly from your Facebook and MySpace pages.Features include a one page checkout, color swatch functionality, customer reviews, inventory management down to a product option level, full html and ftp access, five-tier affiliate marketing, and batch order processing.

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www.demandware.com | [email protected] | 888-553-921�

HigHligHtsStrong site management tools for managing the product catalog, SEO support, promotions and discounts and online pricing.Software as a service (SaaS) pricing model. Focus on B2C sales models.Ranked as a visionary in Gartner’s Magic Quadrant for eCommerce.

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HeADquArterS: Woburn, MA

OWNerSHiP: Private

FOuNDeD:200�, Massachusetts

eCOMMerCe SOLutiONS:Demandware eCommerce Software Platform

CuStOMer FOCuS: Demandware’s on-demand eCommerce software solution is developed for high-growth B2C brands at the small, mid-size, and enterprise level.

SeLeCt CuStOMerS: House of Fraser, Bandolino, Compact Appliance, Timberland, Nine West, Barneys New York, Bare Escentuals, Gardener’s Supply Company, Sally Beauty Supply, Playmobil.


About DemandwareMassachusetts-based Demandware drives the success of high-growth brands with the only enterprise-class On-Demand eCommerce Platform that empowers merchandising and marketing talent with total control over the shopping experience and continuous competitive differentiation.

Leading brands such as Bare Escentuals, House of Fraser, Playmobil, Sally Beauty Supply and Timberland leverage Demandware’s enterprise class eCommerce functionality and automatic upgrades to help achieve higher conversion rates, increase average order size, and improve customer retention.

Plus, Demandware is the only on-demand eCommerce solution that enables the rapid rollout of new sites, provides ubiquitous access to business and technical users, and is backed by a patented grid computing architecture that delivers capacity as needed for performance and reliability that exceeds industry standards.

Demandware continues to build on its growing reputation as a power player in the eCommerce space by providing a growing customer base with a reliable Web platform to manage continued eCommerce growth and peak seasonal and marketing-related customer volume, while maintaining the high level of customer service that its clients strive to provide consumers.

Key StrengthsDemandware provides an eCommerce platform that combines full merchandising control and flexible functionality with the optimal profitability that only a Software as a service (SaaS)-based pricing model can offer. With Demandware, retailers and manufacturers have complete control over the online brand and customer experience because they can tailor every aspect from the “look and feel” to the functionality to meet the needs of their specific customer profile. And all with a scalable architecture that provides features and functionality retailers will never outgrow.No other eCommerce solution can surpass the breadth, depth, and quality of Demandware’s best-in-class eCommerce merchandising solution — including catalog management, pricing, promotions, and eCommerce search.

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About DemandwareDemandware’s ability to accurately categorize, price, and display products, while efficiently presenting dozens of sophisticated promotions, means you can offer the best possible shopping experience to your customers while driving greater revenue, increasing transaction size, and strengthening customer loyalty.With the Demandware eCommerce Platform, online merchants can achieve this flexibility thanks to Active Merchandising, a strategy that is predicated on optimizing online sales by supplying a blend of controlled automation to better manage all aspects of merchandising.Demandware’s extensive merchandising capabilities encompass wish lists, gift registries, source codes, cross-sells/up-sells, product recommendations, product reviews, product substitutions, and much more. All of the merchandising functionality is best-of-breed and can be easily and completely controlled through the Business Manager User Interface.

technologyDemandware’s true Software as a service (SaaS) model delivers best-in-class eCommerce software as an on-demand service. With the only fully customizable, SaaS eCommerce solution on the market today, Demandware provides the control, flexibility, and automated software upgrades that enable you to do what you do best – merchandise. The Demandware eCommerce Platform can also be fully customized by your own web team or integrator, so you can respond rapidly to market opportunities.

Software HighlightsDemandware eCommerce SaaS Platform

UX Studio. An extensive library of pre-built emerchandizing processes and tools. Business Manager. A robust dashboard interface to manage your entire eCommerce site. Grid Computing. A scalable eCommerce infrastructure to handle seasonal peaks and traffic.

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www.allurent.com | [email protected] | �17-37�-8800

HigHligHtsIdeal for leading brand online retailers at the mid-tier and enterprise level.Founded by executives from Art Technology Group (ATG), the leader in Web 1.0 eCommerce.Leverages the latest Web 2.0 technology to dramatically improve the shopping experience, and increase retailer revenues.

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HeADquArterS: Cambridge, MA

OWNerSHiP: Private

FOuNDeD:200�, Massachusetts

eCOMMerCe SOLutiONS:Allurent Rich Commerce Suite

CuStOMer FOCuS: Allurent’s modular eCommerce solution suite is geared toward leading brand online retailers at the mid-tier and enterprise level.

SeLeCt CuStOMerS: Borders, American Outfitters, Anthropologie, Kohl’s, Endeca, Core Metrics, Scene7, GSI Commerce, Max, Shop.org.


About AllurentHeadquartered in Cambridge, Mass., Allurent is the Rich Internet Applications for Commerce company. Allurent is developing a suite of Rich Internet Applications focused on the full life cycle of online shopping, from finding and browsing products to pageless order management and checkout. Each application dramatically improves customer experience, significantly enhancing the retailer’s on-line brand, driving greater conversion rates, and building customer loyalty. Allurent also partners with other leading software providers, including ATG, Scene7 and Omniture.

Allurent has made it far easier to integrate with existing IT infrastructure. When adding new technologies, what looks great and simple on the surface often has many hidden challenges when deployed in practice. These problems must be addressed in each and every project, and retailers can quickly get tied down in a complicated net of one-off projects. By contrast, all Allurent solutions use robust, industry-standard integration methods to enhance existing infrastructure and allow functionality between rich features to be reused from one module to another. Allurent products have built-in capabilities to support search engine marketing, bookmarking, bandwidth sensing, and other features required to ensure that your sites operate as effectively in practice as they do when you imagine them.

Looking ahead, Allurent is committed to building its world presence in the eCommerce solution space, and it continues to engage in the innovative design and development of eCommerce software products to improve online shopping for retailers. It offers Details, a module that allows customers to see merchandise information, view product imagery, and select the item attributes; Inline Cart, which provides customers access to the items in their order and the running total; Checkout, a module that allows customers to complete transactions without page transitions; and Display, which creates interactive product displays that link directly to the shopping process.

Key StrengthsLeading retailers like Anthropologie, Kohl’s and Urban Outfitters partner with Allurent to create the most compelling online shopping experiences imaginable. Its innovative eCommerce products deliver rich interactions throughout the shopping lifecycle, from browsing to choosing to buying. The result is a superior shopping experience leading

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About Allurentto more satisfied customers and greater sales. Allurent’s deep experience developing world-class eCommerce software helps the company deliver intuitive and engaging products that are easily configured to match a retailer’s brand and integrate with their existing eCommerce infrastructure. In May 2008, the company announced that Borders a leading global retailer of books, music and movies, has implemented Allurent’s solutions to enrich the online shopping experience on the newly launched Borders.com. Allurent provides the complete technology platform for the Magic Shelf, the most prominent feature on the Borders.com homepage.Allurent has now developed a suite of software products designed to dramatically improve online shopping. This suite can be deployed in full to create a truly differentiated end-to-end shopping experience or as individual modules designed to improve specific shopping areas such as check out or detailed item information. In either case, the applications are configurable to any retailer’s brand message and integrate with - not replace - their existing eCommerce infrastructure. Each module in the Allurent eCommerce solution suite consists of world-class consumer interaction features, business tools that give retailers the power to adjust the merchandising and interaction as needed, and industry-leading technology features to support search engine marketing, bookmarking, bandwidth sensing, and other capabilities required to ensure that online stores operate as effectively in practice as they do when retailers imagine them.

technology Allurent is an eCommerce 2.0 platform company started by Joe Chung and Fumi Matsumoto, both of whom come from Art Technology Group (ATG), the leader in Web 1.0 eCommerce. Allurent’s eCommerce solution platform is built on its Rich Commerce Suite, a set of modular, web-based products that enable retailers to easily deliver and maintain great online shopping experiences. The increased availability of Web 2.0 technologies has made customer experience - not simply price - the new basis for competition in eCommerce, and Allurent is leading the way in leveraging this powerful technology.

Allurent is developing a suite of Rich Internet Applications for Commerce, built entirely on the Flash/Flex RIA platform, which focuses on the full life cycle of on-line shopping,

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from finding and browsing products to pageless order management and checkout.

Software HighlightsAllurent rich Commerce Suite Allurent Display

Integrates commerce and interactive marketing.Presents collections of merchandise and outfits more effectively with integrated rich commerce. Creates and maintains compelling cross-sells, micro sites, featured item displays , and landing pages. Uses Visual Merchandiser business interface tool to manage rich merchandising displays and cross-sells.

Allurent VideoIntegrates eCommerce directly in promotional video. Includes business user interface to link video to catalog and eCommerce system. Incorporates hot-spotting and coordinated mid-reel product displays to merchandise direct from video.

Allurent Navigation Displays merchandised content in conjunction with search results. Creates a continuous end-to-end experience that enhances your existing site search capabilities with fluid, highly useable presentations. Incorporates search refinement. Searches by color, size, and price range. Performs multiple searches and comparisons.

Allurent DetailsCustomers easily see merchandise information, view product imagery, and select the item attributes they wish to purchase in a concise format – without leaving their shopping context.

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About Allurent


Lets customers select products and add to cart from within the category page. Provides interactive add-to-cart confirmation. Zooms in on products, and view alternative images and color swatches. Displays inventory availability. Adds cross-sells and messaging.Allurent Inline Cart Lets you view cart content and cost from anywhere in the store. Edits merchandise that has been added to the cart to change size, color, quantity, etc. Provides a persistent and easily accessible order summary anywhere in the shopping process.

Allurent CheckoutLets you edit or add items to the cart throughout the checkout process. Dynamically recalculates totals. Quickly and easily identifies and corrects errors. Creates saved shipping and payment profiles. Processes promotion codes and gift certificates. Supports multiple ship destinations with drag and drop functionality. Includes customizable rules for user registration.

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About Allurent


www.cdcecommerce.com | [email protected] | 1-8��-8�0-813�

HigHligHtsDelivers comprehensive eCommerce technology as an on-demand service.Over 6,000 Customers spanning 50+ countries.Customer-driven company, adaptable business culture and flexible technical infrastructure to respond to change. Awards: “Top 5” ERP Supplier – Consumer Goods Technology Magazine Reader’s Choice Award, #8 Top Supply Chain Management Software Supplier - Modern Materials Management Magazine, Food Logistics 100, Supply Chain Demand Executive 100Named an “Emerging Player to Watch” in Recent eCommerce Platform Report by Forrester Research

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HeADquArterS: Atlanta, GA

OWNerSHiP: Public (NASDAQ:CDCS)

FOuNDeD:1998

eCOMMerCe SOLutiONS:CDC eCommerce*

CuStOMer FOCuS: Since 1998, CDC eCommerce has been empowering customers to sell their products through multiple online sales channels and across international boundaries. As part of CDC Software, CDC eCommerce joins over �000 customers worldwide within manufacturing, financial services, health care, home building, real estate, wholesale & retail distribution industries.

SeLeCt CuStOMerS: Sirius Satellite Radio, Philips, Dell Financial Services, NHL.com, Konami, MLB.com.


About CDCCDC Software is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software offers a broad range of solutions for mid-sized enterprises internationally.

CDC Software’s product suite includes: CDCeCommerce, CDC Factory (manufacturing operations management), Ross Enterprise (enterprise resource planning), CDC Supply Chain (supply chain management, warehouse management and order management), e-M-POWER (discrete manufacturing) Pivotal CRM and Saratoga CRM (customer relationship management), CDC MarketFirst (marketing automation and lead management), Respond (customer complaint and feedback management), c3�0 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Platinum HRM (human resources), and business analytics solutions.

With experience, expertise, technology, and an unwavering commitment to their customers’ success, CDC Software is dedicated to helping organizations achieve outstanding business results by helping them become customer-driven. More than �,000 organizations worldwide rely on CDC Software solutions to demonstrate a superior ability to attract, understand, and keep valuable customers

Key StrengthsE-commerce platform includes functionality such as both traditional ‘fixed-price’ and online auction software, full front-end and back-end capabilities such as inventory and order management, community shops and multi-language/currency internationalization features.Provides online retailers and manufacturers with the ability to maximize customer acquisition, conversion, and retention by delivering customer-centric eCommerce destinations.Powerful catalogue and inventory management features designed to ensure effective product management.SaaS-based solution offering the performance and scalability needed to successfully manage high-volume online businessesCMS offers comprehensive merchandising and marketing tools, centralized inventory and full order processing to provide complete ecommerce management.

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About CDCOffers comprehensive merchandising and marketing tools, centralized inventory and full order processing to provide complete ecommerce management.

CDC eCommerce technologyThe CDC eCommerce platform provides online retailers and manufacturers the ability to maximize customer acquisition, conversion and retention by delivering customer-centric eCommercedesitinations. The CMS eCommerce platform is a technology system that can facilitate all elements of the online sales cycle. It is engineered to be flexible and delivered on-demand.

CDC eCommerceSoftware HighlightsCDC eCommerceoffers customers flexible and powerful tools to ensure a world-class shopping experience. From catalogue and inventory management features to advanced merchandising and SEO analytical tools, the CDC eCommerce software delivers a comprehensive package. Some of the key features of the CDC eCommerce software include:

Allows users to manage a high-volume online business, without the significant IT costs typically involved with a feature-rich eCommerce deployment.The CMS platform provides a whole slew of features from personalization, wish lists, gift registry, promotions, product reviews, dynamic discounting and much more.The CMS platform is embedded with the award-winning FAST Impluse Search and Merchandising Product. This embedment provides users with world class search and guided navigation technology, as well as a merchandising engine.Provides customers with a suite of online merchandising tools designed specifically to simplify, automate and optimize online merchandising.Users can tailor the look and feel of their online store with the various personalization options offered.Offers tools to provide customers with a familiar and smooth purchasing process that reduces shopping cart abandonment rates. Some of the features include- product image thumbnails, savings notifications, editable quantities, inventory locking, in-cart surveys, coupon code entry etc.The CMS platform integrates directly with multiple payment gateways including – Verisign, CyberSource, SecPay and WorldPay.

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About CDCThrough their partnership with Omniture, CDC eCommerce offers web analytics features to their clients. Customers can view real-time information about online marketing initiatives and user behavior. Provides analytical reports on click-map data, traffic reports, campaign and internal search tracking and A/B testing to compare promotional campaigns and site changes. The CMS platform offers users access to a centralized back office system. This helps them with their inventory management, order management and customer • management.The eCommerce software can be easily integrated with other ERP and warehouse management systems.

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www.vai.net | [email protected] | 1-800-82�-777�

HigHligHtsOver 30 years of experienceIBM Premier Business Partner with custom software solutions backed by superior service and support.Awards include: “Inc. 5000 America’s Fastest Growing Companies,” Deloitte & Touche’s “Fast 50 Award,” Long Island Software’s “Top 10 Fastest Growing Companies” and numerous IBM awards, including the “IBM Beacon Award for Most Innovative ‘Built On IBM Express Portfolio’ Solution.”

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HeADquArterS: Ronkonkoma, NY

OWNerSHiP: Private

FOuNDeD:1978

DiStriButiON SOLutiONS: S2K DistributionS2K ManufacturingS2K FoodS2K Warehouse ManagementS2K RetailS2K e-Commerce S2K Sales ForceS2K Analytics S2K Service and RepairS2K Rental

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CuStOMer FOCuS: VAI’s flagship product, S2K Enterprise, is used by a variety of businesses worldwide, with clients in the manufacturing, wholesale distribution, retail, food and related service industries. Advanced applications such as Warehouse Management, EDI, CRM, Business Analytics and e-Business provide companies with the power to leverage their information technology investment.

SeLeCt CuStOMerS: A.S. Bryden, Wist Office Products, Norscot, McClarin Plastics, Haier America, American Fibers and Yarns Company, Fraenkel Company, Naghi Group, Joshen Paper & Packaging, Ince Distributing


About VAi (S2K)VAI is an award-winning software developer and an IBM Premier Business Partner. Designed for the mid-range market, S2K Enterprise is used by a wide variety of companies worldwide, with a number of clients in the manufacturing, distribution, retail, food and related service industries.

VAI provides flexible, fully integrated business software solutions that give companies of all sizes a true market advantage. The IBM Power Systems™ technology is cost effective and can enrich business processes across-the-board, improving productivity, saving money and enhancing customer satisfaction. With VAI’s high performance Enterprise Resource Planning (ERP) application, companies obtain reliable data that will streamline business processes to make it more competitive, responsive, and profitable.

VAI is committed to helping its customers meet their objectives by delivering the most robust, feature rich, flexible software solutions available. VAI’s history of customer-driven software development and commitment continues today. Hundreds of features suggested by customers are incorporated into VAI’s products yearly and new technologies are continually integrated into new offerings.

VAI continues to grow as a leading provider of ERP Software solutions. The company’s continued expansion into Canada, Europe and the Caribbean has provided VAI with worldwide recognition as an industry leader for ERP solutions.

VAI is headquartered in Ronkonkoma, New York, with branch offices in Miami, Orlando, Chicago and Oroville, California.

VAi S2K Distribution Key FeaturesVAI’s Enterprise for Distribution offers numerous solutions to help you manage your supply chain, enterprise resources, and customer relationships more efficiently and effectively.

Key features include:E-business application

© 2011, Business-Software.com. All Rights Reserved. Reproduction Prohibited. �0

About VAi (S2K)Sales AnalysisFinancial ManagementWarehouse managementPurchasing

Manufacturing SoftwareS2K Enterprise for Manufacturing is a manufacturing software solution that will help you manage all your operations with superior responsiveness and performance. Key features include:ForecastingProduct Quality TrackingWork Order ProcessingMPS and MRP StreamliningCapacity Requirements PlanningShop Floor Management

Warehouse Management SoftwareVAI’s WMS system helps you enhance productivity and improve overall warehouse efficiency, so that you can meet your company’s operational performance objectives and increase customer satisfaction. Key features include:Inventory Management/TrackingAutomated Receiving/Pallet CreationOrder ManagementPerformance Tracking Cycle and Physical Counting

VAi S2K Distribution Product HighlightsS2K Enterprise provides one of the most advanced purchasing programs available today. A variety of tools help to minimize the burdensome tasks associated with manual purchasing through the automation of your demand planning, purchasing, and ordering process.

Increase Staff Productivity with advanced features such as windows application integration, workflow alerts, and job scheduling.


About VAi (S2K)Unlimited Growth Potential – VAI’s value pack offer includes source code, an unlimited user license and no upgrade charges, allowing you to grow, add users and incorporate new technology without any additional fees.

Eliminate costly mistakes and improve warehouse productivity with features such as receiving/pallet creation, product movement, order verification, and counting programs.

S2K Service and Repair Software VAI’s S2k Service and Repair application is an integrated field service software solution that provides a means of recording and tracking service and repair calls through the various stages. In addition, our field service software system assigns and tracks technicians with on-line inquiry support providing real-time information enabling you to provide your customers with the best possible service.

S2K Rental SoftwareThe rental industry spans many different types of equipment. S2K’s Rental Software covers all aspects of a rental business including Reservations and Allocations, Financials, Equipment Servicing, Sales Order Processing, Inventory Management, Purchasing and CRM.

S2K Retail Software With S2K Retail Software, you can transform your retail business into a multi-channel organization. This application offers a complete solution for the retail industry, including Point-of-Sale (POS), Accounting, Inventory Management, CRM, Purchasing, Warehouse Management, and e-Commerce. By centralizing information across your entire organization, you can locate and move items more effectively, eliminate costly delays, and make more informed decisions.

S2K Food Software Today’s food service enterprise systems must incorporate the latest industry features, offer unparalleled ease-of-use with a minimal learning curve, and be flexible in design and scalable in scope to meet the needs of a dynamic business environment. VAI’s S2K for Food Software meets these criteria and delivers much more. With this powerful, industry-specific solution, distributors can manage their supply chain and customer relationships more efficiently than ever before.

S2K e-CommerceVAI offers a variety of e-Commerce solutions that allow you to leverage the opportunities that the web provides. Our Commerce Express solution is ideal for small businesses looking to quickly start selling on-line.


About VAi (S2K)VAi technologyVAI’s S2K Enterprise software provides complete integration with PC-based productivity products such as Microsoft Outlook, Excel, and Word. At the touch of a key, users can move data into Excel Spreadsheets, send emails to contacts, create customer letters in Word, and schedule appointments into their Outlook calendar. In addition, options like *View and *Excel allow users to create PDF or Excel files for all reports. This integration provides users with the flexibility to utilize desktop applications while taking advantage of the power, reliability, and security of the VAI Enterprise software.


www.infopia.com | 888-337-�352

HigHligHtsFounded in 1999 as Storebusters, Inc.Geared towards small to mid-sized merchants.Software-as-a-Service (SaaS) platform.Has strategic partnerships with eBay, Amazon, Overstock, uBid, Google, Yahoo, Shopzilla, shopping.com, UPS, FedEx, and Salesforce.com.

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HeADquArterS: Salt Lake City, Utah

OWNerSHiP: Private

FOuNDeD:1999, Utah

eCOMMerCe SOLutiONS:Infopia Transact

CuStOMer FOCuS: The Infopia eCommerce solution includes both software and service components geared toward small- to mid-sized merchants—enabling rapid growth in online revenues. Together with online selling best-practices, Infopia provides unique and proven value to a wide range of clients, from start-ups to top eBay PowerSellers to multi-billion dollar corporations.

SeLeCt CuStOMerS: V-LEDS, NextWorth, ShopWars, Hardware Sales, AmeriMax Advance, Demon’s Cycle, Bikewagon.

© 2011, Business-Software.com. All Rights Reserved. Reproduction Prohibited. ��

About infopia Infopia is an award-winning eCommerce solution company headquartered in Salt Lake City, Utah. The company is aggressively growing its reputation as an innovator in developing and marketing electronic commerce solutions.

The Infopia eCommerce solution suite is built on its Infopia Transact platform and offers key Web-based components like Marketplace Manager, which provides inventory management, marketplace listing, and relationship building services to online sellers. Additionally, Infopia offers product merchandising, customer management, analytics and decision making, search engine optimization, and online shopping services. The company has strategic partnerships with eBay, Amazon, Overstock, uBid, Google, Yahoo, Shopzilla, shopping.com, UPS, FedEx, and Salesforce.com. Infopia, Inc., formerly known as Storebusters, Inc., was founded in 1999.

Looking ahead, Infopia is committed to providing the industry’s most complete eCommerce platform, enabling businesses to fully execute the online inventory-to-cash cycle. Unlike limited point solutions, Infopia integrates a full range of critical success factors, helping companies to optimize product merchandising, manage the shopping experience, and maximize their presence through online marketplaces and search engines.

Key StrengthsInfopia provides eCommerce software and services with its Infopia Transact solution to help merchants grow their online business. From managing inventory across multiple online channels, to creating enterprise level websites, to integrating business applications such as CRM, Infopia has the right tools to increase online revenues.With the expansion of Infopia’s Web Services, Infopia customers now have access to advanced order management functionality that allows them to handle transactions such as phone orders or non-inventory item sales in the Transact platform and centralize more of their business for easier tracking, analysis, and improvement. As part of the Infopia Transact eCommerce solution, Infopia has added search marketing and broader professional services initiatives that are all part of the solution. The launch also includes new Web Services functionality, which makes the Infopia Transact platform open and flexible for merchants to integrate other business applications.

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About infopiaA brick-and-mortar company needs to have the right eCommerce platform to experience the same success online,” said Bjorn Espenes, CEO of Infopia. “Infopia gives merchants an eCommerce platform, as well as a business plan and professional services to leverage best practices, to rapidly optimize and grow online sales.”

technologyInfopia Transact is the new SaaS eCommerce platform from Infopia with all the capabilities and best practices in place to make your company successful. The company uses its Web Services technology—a key component of the new Infopia Transact eCommerce platform, to provide new capabilities that allow Infopia customers to further customize and streamline their business processes, while leveraging the power of the Infopia Transact eCommerce platform.

Software Highlightsinfopia transact Platform

Integrates all your business software and centralizes your eCommerce efforts. Leverages your inventory, order, payment, and shipping data for competitive advantage. Lets you make smarter decisions about customers, marketplaces, and products. Helps you automate, streamline, and improve the way you do business by learning about what a unifying eCommerce platform can do.

WebsiteLets you customize your website to the way your buyers want to shop Helps you increase qualified traffic with SEO-friendly features. Optimizes your checkout process to increase conversions.

Marketplaces

Gives you the ability to open up your Amazon sales channel. Lets you expand and maximize your eBay presence. Helps you cash in on comparison shopping engines.

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© 2011, Business-Software.com. All Rights Reserved. Reproduction Prohibited. ��

About infopiaCRM

Allows you to centrally manage all eCommerce communication, regardless of selling channel. Gives you a 3�0° view of customer activity necessary to resolve issues faster and make better strategic decisions. Lets you analyze and segment customer, as well as order information for targeted email campaigns. Gives you the ability to create executive dashboards and other custom eCommerce reporting to help you better understand your business and drive growth.

Loyalty ProgramsDelivers proven best practices for increasing repeat buying. Helps you take advantage of coupons and other automated loyalty-building tactics. Uses advanced eCommerce technology that keeps customers coming back to your site.

AnalyticsLets you tap into cross-channel performance reporting to improve all areas of business. Provides the ability to implement Google Analytics throughout your site. Gives you the ability to take advantage of conversion tracking to optimize your ability to sell.

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Top 10 Ecommerce

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