Tools to Achieve Performance Excellence

TQM Tools in the Lakeville Area Public Schools

Dr. Lisa SnyderSuperintendent

Mr. Jason MoleskyDirector of Program Evaluation

TQM Tools in the Lakeville Schools

Strategic Plan

Quality Criteria

Building Capacity

Process Focus

Board/CabinetBoard/Cabinet

Identifying Tight Processes

Campus AdminCampus Admin

District Admin

District Admin

Shared Leadership

Shared Leadership

AffinityProcessAffinityProcess

Pareto ChartPareto Chart

Pareto Chart

Process Documentation

Category AnalysisCategory Analysis

Baldrige Criteria Questionnaire

Baldrige Criteria Questionnaire

Determining Leadership OFIs

Organizational Review Process

Determining Leadership OFIs

Clearly Defined Key Performance

Indicators

Clearly Defined Key Performance

Indicators

TQM Tools in ActionGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Affinity DiagramAffinity Diagram

BoneDiagram

BoneDiagram

Force Field Analysis

Force Field Analysis ConsensogramConsensogram

Transitional Period

Transitional Period

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Current StateCurrent State

Desired StateDesired State

Affinity DiagramAffinity Diagram

BoneDiagram

BoneDiagram

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Force Field Analysis

Force Field Analysis

Drivers Restrainers

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

ConsensogramConsensogram100908070605040302010

Continuous Improvement