Tony DovaleResilience Coach & Alchemist

Runningtowards

the Edge of NOTHING

Ouch!

?

Resilience

“The inner capacity to

survive & thrive

despite stressfulcircumstances or

Experiences”

The significant problems we facecannot be solved at the same

level of thinking we were at

when we created them.Albert Einstein

Why Resilience?• Almost 50% of USA workers suffer from burnout - stress on the job.

• 50% of 550,000,000 workdays lost annually because of absenteeism/stress– 3-yr study - 60% of absenteeism due to psychological problems - stress.

• more than 2x (1985 to 1990) - reported "feeling highly stressed“

• Job stress est cost US $300 billion annually, – absenteeism, diminished productivity, staff turnover, medical, legal & insurance fees – 60-80% of industrial accidents are due to stress.

• 9/10 job stress law suits are successful

• 1995 - Stress mngt $9.4 billion, 1999 $11.31 billion, 2006 $16 billion+

• 40% of worker turnover is due to job stress

• Workplace violence. Almost 2 million homicide, aggravated assault, rape or sexual assaults.

• Homicide 2nd leading cause of fatal occupational injury and the leading cause of death for working women

• SA – Hijacking, Race, Right-sizing, Violence, Murder, Rape, Rage, Uncertainty

Resilience Blocks• Stuck in Past• Energy Leaks• Low Self Esteem, No Confidence• Low involvement

– Avoid & detach (programs)• Mental Vulnerability • Negative frame gamers• Low Courage• Low Motivation – No Inspiration• Exaggeration / Catastrophising• Victim Perspective• No goals• Mind-lines

How Many Squares?How Many Squares?

“Your mind-lines hold you from success”

What one… internal statementor comment,that if stopped, would irrevocably alteryour Resiliencefor the better?

Your AQ Zone

• Basic Stress-ability

• Chronic Stress –Reality & wants disparity

• Acute Stress – short term

• Max Capacity

• Snap/Challenge Zone

Max Stress

Capacity

ChronicStress

AcuteStress

Snap Zone

AQ

Challenge

•Control

•Ownership

•Reach

•Extent

Adversity Intelligence - AQ

Value of Resilience

• Learning ability

• Greater skill/Talent application

• More productive /More $

• Healthier

• Proactive

• Strong Relationships

• Creative

Results

Actions

Skills

Abilities

Attitudes

Beliefs

Programming

Static”Leaks” = Fear, Resentments, Anger, Loss

Re-Programming yourPersonal Operating System

I have Ability, I am worthy, I can do, It is safe to do, success is achievable

Restrictions“Learned Helplessness”

AQ - Adversity Intelligence & Resiliency

They owe me Watch me do it

”Energy” = Past & Future Success enhance “Now” Focus

Victim/ Do it for meResourceful/CollaborateSupport is OK

Min impact and Use Max Impact and Use

Reactive Proactive

- +Logical Levels of ResultsLogical Levels of Results

Unless the area below the line is clear, all efforts to effectively enhance factors above this line on a long term are WASTED time, money and effort!

Unaware Conscious

Warm

ware

Warm

ware

Self Aware/Self Manage Consciousness / EnergyCORECORE

I have no Ability, I am not worthy, I can’t do, It is not safe to do, success is not achievable

Roots of Resilience• Energy

• Beliefs

• Interest

• Stop emotional spamming

• Broaden Perspective

• Deepen Understanding

• Plan

• Action

• Social Support

AQ Foundation

Energy Identity 0-3/7Progs

PowerPerspectives

& framesCORE

/Expectation

Context, Engagement & Goals/Future

ConfidenceCourage/Hope

Commitment/challenge

Actions

Beliefs/ControlInterest &Ownership

Capacity

Possibility inspiredRejuvenation

AQ Control• 90% of the time we unconsciously

& reactively create states thatwe DO have full control over

• Internal Awareness • Stop Emotional Spamming

– Mean Internal Support

• Meaning has no meaning• Reasons to succeed

Dam Water Before Dam Water After

How Clear Is Your Intention?

You make me sickI’ll Kill You!

Love & Appreciation

Dr Masaru Emoto

Qi EnergyExperiments performed 10 x, 4 x over ultra long

distance (1,900 km) and given the same results. 

Limited ZoneLimited Zone

Resilience Upgrade Tools• Stop Thought-Viruses• New thought process • New possibilities • Intentional interpretation/meaning• Self-Manage state /Self Talk• Respond vs React• Control• Response-ability• Commitment• Challenge

• Big Picture – Little picture• Challenge frame - Problem frame• Awareness - Oblivious• Inner Friend – Inner enemy• Friends - Adversaries• Nurturing – Depriving• Generalise – Over personalise• Collaborate - Compete• High Self Esteem – Low self-esteem• Powerful - Powerless• Flexible - Rigid• Courage – Fear• Assertive - Aggressive• Response-able – Blaming• Value alignment – Value conflict

High AQ - Low AQ

Way Forward• Awareness• Energy• Identity • Pattern Break• New Frames• Courage, Passion• Engagement, commitment• Relationships• Align Values• Climate• Meaning

Energy Allocation

“Now”

Your Future

Your Past

You

___% ___%

___%

EILEAD to build AQ• Energy - What can I do right now to elevate my energy levels?

• Identity - What must shift in me, to enable me to handle this better?

• Listen to your AQ response– Was it a high or low resilience response? Was it constructive or destructive? What can I do

NOW to enhance this?

• Explore origins & ownership of the result– What are the possible origins of the adversity? What portion of this adversity is my

responsibility? What, specifically, could I have done better? What aspects of the results should I own? What can I do NOW to change this?

• Analyze - What evidence is there that I have no control here?– What evidence is there that the adversity has to affect other areas of my life? How can I

contain it? What evidence is there that the adversity must last any longer than necessary?

• Do something - – What can I do NOW to gain a little control over this. What could I do to limit the reach or

duration of this adversity?•  

ABC of Needs to support AQ• Accomplishment• Belonging• Comfort• Dependability• Esteem• Finances• Goals• Help/Support• Interesting• Just

T.R.U.S.T.

• Truly

• Resilient

• Using constructive

• Self

• Talk

"To be what we are,and to become

what we are capable of becoming,

is the only end of life"

Robert Louis Stevenson

Whatever has been in your wayto greater RESILIENCE

Make the Decision now 2…

GET OVERIT !!!