Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities
-
Upload
jax-chamber-it-council -
Category
Technology
-
view
75 -
download
2
description
Transcript of Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities
![Page 1: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/1.jpg)
JaxChamber Information Technology Council
July 29, 2014
![Page 2: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/2.jpg)
Transformations: Chaos to Collaborative Communities
![Page 3: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/3.jpg)
Topics
▪ What's the problem?
▪ Our wins
▪ Starting sustainable change
▪ Our transformation
▪ Results
![Page 4: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/4.jpg)
What's the Problem?
![Page 5: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/5.jpg)
What's the Problem?
What we’ve been doing is no longer working
![Page 6: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/6.jpg)
A simple exercise
![Page 7: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/7.jpg)
Evidence
![Page 8: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/8.jpg)
Evidence
![Page 9: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/9.jpg)
Evidence
![Page 10: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/10.jpg)
Evidence
![Page 11: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/11.jpg)
Unable to fix dysfunction
Kill the product!?
![Page 12: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/12.jpg)
Transformation change needed
Quick fixes failed
![Page 13: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/13.jpg)
Our wins
Positive Outcomes
![Page 14: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/14.jpg)
#1 in customer satisfaction
![Page 15: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/15.jpg)
62% under budget
![Page 16: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/16.jpg)
“We love Scrum”
“Testers are finally part of the team”
“Quick responses from Product Owner speeds our development cycle”
- Team Members
![Page 17: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/17.jpg)
“Quality has improved significantly”
- QA Manager
![Page 18: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/18.jpg)
“My workload has decreased by 50% with Scrum”
“I get to see results every few weeks”
“They are working as a team”
“I don’t even read the documentation anymore.”
- Product Owner
![Page 19: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/19.jpg)
Visibility
![Page 20: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/20.jpg)
Visibility
![Page 21: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/21.jpg)
Predictable “constant pace”
![Page 22: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/22.jpg)
Production Release Frequency
Business agility discovered
3 ½ years
3 times per year
Monthly!
![Page 23: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/23.jpg)
What’s the beginning of sustainable change?
![Page 24: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/24.jpg)
What’s the beginning of sustainable change?
You Are
![Page 25: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/25.jpg)
Preparation
![Page 26: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/26.jpg)
Learn agile
![Page 27: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/27.jpg)
Learn agile
Or find an agile expert to help
![Page 28: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/28.jpg)
What is Agile?
![Page 29: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/29.jpg)
Agent of change
![Page 30: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/30.jpg)
![Page 31: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/31.jpg)
Work from two directions
Change championing
Daily coaching team
![Page 32: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/32.jpg)
Some help on bringing change
![Page 33: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/33.jpg)
Prepare Yourself
Agile
Ongoing improvement
Leadership
Agent of change
![Page 34: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/34.jpg)
Our transformation
![Page 35: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/35.jpg)
Evidence Problem
Roadmap Solution
![Page 36: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/36.jpg)
Penetrate organization layers
Executives
Managers
Team
Bu
y-in
![Page 37: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/37.jpg)
Initial momentum
▪Possibly hardest part
▪Get just enough support, then go for it
▪Use the roadmap
![Page 38: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/38.jpg)
Our transformation roadmap
![Page 39: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/39.jpg)
Team Kickoff – Learning starts
Collaborative Community Genesis
![Page 40: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/40.jpg)
Boot camps
![Page 41: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/41.jpg)
A journey, not a destination
Transformation is a process
![Page 42: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/42.jpg)
Agile coaching path
Learn
Train
Convince
LeadCoach
![Page 43: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/43.jpg)
What about the tools?
![Page 44: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/44.jpg)
Tools automate lifecycle elements
What about the tools?
![Page 45: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/45.jpg)
Tools automate lifecycle elements
What about the tools?
A fool with a tool is still a fool
![Page 46: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/46.jpg)
Our tool approach
Migrate as needed and
ready
Try to use current tools – or none
Individuals and Interactions Priority
Agile Practices Underway
![Page 47: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/47.jpg)
Our tool transitions
Purpose Start Migration
Backlogs ClearQuest Team Concert
SCM ClearCase Team Concert
Builds Manual Ant and Build Forge scripts Team Concert
Manual testing Quality Manager w/ Team Concert
Automated testing NA/Functional Tester Functional Tester
Requirements Word Docs in ClearCaseRequirements Manager evaluation
Agile devOps NA Target UrbanCode
![Page 48: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/48.jpg)
Results
![Page 49: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/49.jpg)
Collaborative Communities
Cross-functional
Teams
Tools
Focus on Work Items
Friendly Cooperation
Scrum Framework
![Page 50: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/50.jpg)
Chaos is Gone!
Product
Costs down
Quality up
Opportunity up
Customer satisfaction up
TeamsDysfunction down
Continuously improving
Predictability up
Faster, more reliable estimates
Doing more with less
IndividualsHappiness up
Transparency up
Productivity up
Collaboration up
Cooperation up
![Page 52: Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities](https://reader034.fdocuments.net/reader034/viewer/2022051816/545b4563af7959755d8b5f75/html5/thumbnails/52.jpg)
Thank You!