Toll Free Number: 1-888-661-8967 Global Technology ... · working with small companies to Fortune...
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Global Technology Solutions Partner How DanubeNet’s dedicated team of designers and developers at Netsmartz is adding value to DanubeNet’s driving school software. Toll Free Number: 1-888-661-8967 http://www.danubenet.com/Home.htm DanubeNet is the no. 1 provider of driving school software in North America. The software is used extensively by over 300 driving schools in US and Canada. DanubeNet's dedicated team at Netsmartz has been responsible for developing and maintaining their driving school software from the past 11 years. The software takes care of student enrollment and scheduling of students’ driving sessions, classroom training and other appointments. There is a Custom Report Center where the Admin can track Sales, Student Data, State Report Data, Student Certificates and Student and Staff Logs. Communication is handled through email and mobile messaging managed through the software. THE CLIENT + + Over 300 schools use the software and 10-20 new schools are being added every day. This explosive growth is slowing down the performance of the software The software needs to be compliant with changing driving authority regulations and needs to be tweaked accordingly CHALLENGES “I attended a conference in CA today, where I showcased my products, and just so that you know, it is the largest conference for the driving school industry, and I was able to sign up 20 new schools immediately in my booth. This takes me to a total of 300 schools who are now actively using my products. This would have not been possible without my team @ Netsmartz. A BIG thank you and just wanted to let you know how knowledgeable and hardworking your team is. I'm pretty sure I will have a team of about 50 people in the next 2 years.” -Anatolij Petrov, CEO, DanubeNet
Transcript of Toll Free Number: 1-888-661-8967 Global Technology ... · working with small companies to Fortune...
Global Technology Solutions Partner
How DanubeNet’s dedicated team of designers and
developers at Netsmartz is adding value to DanubeNet’s
driving school software.
Toll Free Number: 1-888-661-8967
http://www.danubenet.com/Home.htm
DanubeNet is the no. 1 provider of driving school software in North
America. The software is used extensively by over 300 driving schools
in US and Canada. DanubeNet's dedicated team at Netsmartz has
been responsible for developing and maintaining their driving school
software from the past 11 years. The software takes care of student
enrollment and scheduling of students’ driving sessions, classroom
training and other appointments. There is a Custom Report Center
where the Admin can track Sales, Student Data, State Report Data,
Student Certificates and Student and Staff Logs. Communication is
handled through email and mobile messaging managed through the
software.
THE CLIENT
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Over 300 schools use the software and 10-20 new schools are
being added every day. This explosive growth is slowing down the
performance of the software
The software needs to be compliant with changing driving
authority regulations and needs to be tweaked accordingly
CHALLENGES
“I attended a conference in CA today, where I showcased my products, and just so that you know, it is the largest conference for the driving school industry, and I was able to sign up 20 new schools immediately in my booth. This takes me to a total of 300 schools who are now actively using my products. This would have not been possible without my team @ Netsmartz.A BIG thank you and just wanted to let you know how knowledgeable and hardworking your team is. I'm pretty sure I will have a team of about 50 people in the next 2 years.”-Anatolij Petrov, CEO, DanubeNet
Global Technology Solutions Partner
Toll Free Number: 1-888-661-8967
HOW IT WORKS
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Real-time issues and customization requests of driving
schools needed to be addressed as they come up
DanubeNet always needs quick turnarounds
DanubeNet's software needs to keep pace with new
technologies to stay ahead of the competition
Part of the DanubeNet team at Netsmartz
Single Point of Contact
There is a dedicated Project Manager who is the single point of
contact (SPOC). He works in the US time zone and interacts with
the client on a daily basis to discuss new developments,
customization and real-time challenges faced by end clients.
Hybrid BYT Model with overlap of working hours with the US
Team members have staggered timings so they can be at hand
to communicate with the client in US working hours. A couple of
team members for technical support are also present in US
working hours and on weekends in the office for any urgent
requirements.
TMS Module
There is a TMS module (Ticket Management System) developed
for the driving schools (end clients) where they can track/report
issues or customization they want to get done. The Tech team
receives the end client requests from the TMS and works on
these as per the priority of the tickets in the TMS. Besides 24x7
support to clients, there is special Tech support on holidays.
Processes followed: Agile Development Methodology
The Agile approach is followed for new developments and a
daily Scrum meeting is held for discussing the tasks at hand.
Current Team size: 15 members including Developers, QCs, UI designers and the Project Manager
MVC/ASP.NET
THE TEAM
TECHNOLOGIES USED
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DanubeNet started with a single dedicated resource and today their team at Netsmartz has grown to 15 members
DanubeNet has emerged as a leading provider of driving school software -it is actually no.1 in the US and Canada and 10-20 new driving schools sign up for the software every day
The number of DanubeNet’s clients has grown to over 300 from just one at the start
The BYT model provides DanubeNet all the benefits of having their own team without the hassles of hiring and training
RESULTS
ABOUT NETSMARTZ
Netsmartz Global Delivery Center, Chandigarh, India
Headquartered in Rochester, New York, with multiple offices across the globe, Netsmartz is a CMMi3 & ISO 9001:2008 certified company. Formed over 17 years ago, we currently have more than 1000 employees, a rich experience of successfully executing 2000+ projects and working with small companies to Fortune 1000 clients.
Global Technology Solutions Partner
Toll Free Number: 1-888-661-8967
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At Netsmartz our people are fluent in English and you will have no issues communicating with them
We tackle the time zone difference by ensuring there is adequate overlap with your time zone
Once your team reaches a certain size, a Project Manager is appointed who spends more time in your time zone for efficient communication
Our people take full ownership of projects rather than behaving like hired hands
If you need a particular technology for your project, we ensure the resources receive training if needed
WHY BUILD YOUR TEAM @ NETSMARTZ?
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We have state-of-the-art communication facilities with enhanced video conferencing equipment and high-speed Internet
We scale your team up and down as per requirement so you never face a manpower crunch or have to pay for resources you don’t need
IP Ownership: rest assured that the assets and code we develop will always belong to you
ISO/IEC 27001:2013CERT I F I ED
Individual Certifications
Company Certifications
Like to find out more about how you can Build Your Team@Netsmartz?
Toll Free Number: 1-888-661-8967
http://www.netsmartz.com/software-development/build-your-team-netsmartz/
HQ: 332 Jefferson Road, Rochester, NY 14623, Phone: 1-585-340-1166
ROCHESTER LOS ANGELES TORONTO OSLO SINGAPORE CHANDIGARH MOHALI GURGAON
If you need to know more about how we can help you get your dedicated team, do get in touch. We can set up a meeting at a time suitable for you.
Rochester, NY
Los Angeles, CA
Toronto
332, Jefferson RoadRochester, NY 14623, USPhone: +1-585-340-1166
200 Spectrum Center Dr Irvine, CA 92618, USPhone: +1-949-813-3114
545 King St W, TorontoON M5V 1M1, Canada Phone: +1-647-542-0114
Chandigarh
Mohali
Gurgaon
Netsmartz House,Plot no. 10, Rajiv Gandhi ChandigarhTechnology Park, Chandigarh - 160101Phone: +91-172-5055200
IT-C-6, Sector 67, Mohali – 160062,Punjab, IndiaPhone: +91-172-3068070
9th Floor, JMD IT MegapolisSector 48, Sohna RoadGurgaon - 122001Phone: +91-124-4978466
Oslo
Singapore
Gjekstadveien 363218 Sandefjord, NorwayPhone: +47 97653546
16 Raffles Quay, #33-03 Hong LeongBuilding, Singapore 048531Phone: +65-9450-4800
NETSMARTZ LOCATIONS
LOS ANGELES
GURGAON
ROCHESTER
TORONTO
OSLO
MOHALI
CHANDIGARH
SINGAPORE
Global Technology Solutions Partner
