Together, we are One Emory Super User Webinar Two “Helping Users Prepare for Training” Presented...
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Together, we are One Emory Super User Webinar Two “Helping Users Prepare for Training” resented by: Project Compass Organizational Change Management Team 7/9/2009
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Transcript of Together, we are One Emory Super User Webinar Two “Helping Users Prepare for Training” Presented...
Together, we are One Emory
Super User Webinar Two“Helping Users Prepare for Training”Presented by: Project Compass Organizational Change Management Team07/9/2009
Together, we are One Emory
Helping Users Prepare for Training Webinar Objectives
Prepare Super Users to Meet Their July Objective to “Help Users Plan their Training” Provide Super Users with special tools and support to play this role
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Agenda Welcome – Teresa Hauck
Special Guest – Christopher Uher, Project Compass Dir.
Review of Progress to Date Suggested July Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
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Christopher Uher– Project Director, Project Compass
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Super User Objectives
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We’ll achieve this objective in four step-wise phases.
Together, we are One Emory
Enabling Change - The Super User’s Role
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June
July August
September
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Enabling Change - The Super User’s Role
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June
June
July August
September
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June – Prepare Yourself for Change
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June
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June – Prepare Yourself for Change Do you have any questions, concerns or additional needs related to your “June –
Prepare Yourself for Change” activities?
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Enabling Change - The Super User’s Role
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June
July August
September
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Suggested Activities - July
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Project Compass Training Schedule
12DRAFT
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UPK -FAQ
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Project Compass Expense Report Course
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Project Compass Expense Report Course
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Project Compass Expense Report Course
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Suggested Activities - July
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Project Compass Learning ProcessCommunications Direct Employees to the PC Website
Communications Direct Employees to the PC Website
• Confirm the suggested learning path by reviewing Course Designs in the Course Catalog. (Employee)
• Agree on learning path and pre-go-live priorities. (Employee with Manager)
Project Compass Learning Path ToolProject Compass
Learning Path Tool
Employee’s Suggested Learning
Path
Employee’s Suggested Learning
Path
Establish Your Learning Path
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Learning Path Tool
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Suggested Activities - July
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Super User Webinars, Open Houses, and Workshops Since much of our training is Distance Learning, we expect that learners may want
an opportunity to talk to a subject matter expert about what they’ve learned. Super User Webinars - Pre-arranged webinars where the Super User reviews key points from the
courses, and leads a question and answer session Super User Open Houses – Pre-arranged “open house” events where learners may drop in to ask
their questions in person. At the Open House, the Super User may also run demonstrations. Super User Workshops (ad hoc, local) - Some Super Users may additionally want to conduct a
local workshop for smaller groups of employees within their area.
The Project Compass change management team will proactively schedule and support Webinars and Open Houses.
Local Super Users may arrange for Super User workshops as desired.
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Super User Webinars and Open Houses
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* The Grants Open Houses will present all related course material, and are positioned as an alternative to the distance learning course
Together, we are One Emory
Exclusive Webinars for Super Users In advance of the general Webinars and Open Houses, have arranged special
private sessions for you July, before the general webinars for all employees Not published for others
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Super User Workshops
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Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area. “Ad Hoc” “Local”
How do you go about planning one?
DRAFT
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Super User Web Page
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Suggested Activities - July
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Enabling Change - The Super User’s Role
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June
July August
September
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Summary - Super User TimelineJune July August September
Prepare Yourself Help Users Plan Their Training
Reinforce Learning Provide Transition Support
Understand the impact of PeopleSoft Financials on your business processes
Taking advantage of Training Class “sneak previews”
Reinforce support channels Help users integrate PeopleSoft into their daily work processes
Familiarize yourself with planned Project Compass Training offerings
Supporting users initiating their own learning
Resolve business issues and concerns
Communicate issues to the Project Team for resolution
Support staff as they complete training prerequisites and begin to devise their personal learning paths
Planning for a Super User Webinar / Work Shop
Help users integrate PeopleSoft into their daily work processes
Continue business issue identification and resolution
Next Webinar!Wednesday, August 5th 10-11am
Friday, August 7th 9-10am
Next Webinar!Wednesday, August 5th 10-11am
Friday, August 7th 9-10am
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Reminder – How to Stay Connected! E-mail the Project Compass Change Management Team!
Project Compass Website http://www.compass.emory.edu Super User Web Page
Key Communications Project Compass Management Bulletins (weekly) Super User Webinars (monthly)
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Questions?
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Thank you!Thank you!
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