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Welcome to Transact

In this issue, which combines features from

both areas of our business – Payment

Network Solutions and Payment Gateway

Solutions – we have, among other items, an

interview with Lisa Shipley about her vision for

TNS’ Payment Network business and a

summary of our latest infographics which look

into how various aspects of consumer

behaviour are impacting retailers payments.

If you have any questions about anything within Transact, please contact me on 0114 292

0200 or email datkinson@tnsi.com

David

Lisa Shipley in the Hotseat

Renowned payments industry specialist

Lisa Shipley joined TNS a year ago

and was a pivotal figure in the

company’s strategic move to create a

dedicated Payment Network Solutions

business. As Executive Vice President

Easons Inks Payment Gateway Deal

Eason, Ireland’s leading retailer of

books, stationery, magazines, cards

and much more, has chosen the

TNSPay gateway from TNS to handle

payment transactions made across its

and Managing Director of this unit, Lisa

leads a global team responsible for

TNS’ network connectivity services and

related value-added products, such as

point-to-point encryption.

We put Lisa ‘in the hotseat’ to find out

about her aspirations for TNS, the

products she considers key and her

involvement with W.net.

Read our feature here

store network and online portal.

The agreement, which cements Eason’s

omni-channel approach, will enable

Eason to offer its customers a faster,

more reliable checkout experience while

simplifying the company’s payment

infrastructure with one secure, cost

effective and feature-rich payment

processing solution.

Read more

Insight into Consumer Behaviour

A new survey, commissioned by TNS, has put

the spotlight on UK consumer behaviour

related to contactless payments, making cross

border transactions and the use of

smartphones as an aide to purchasing

decisions instore.

Check out our new infographics which

highlight the most interesting elements of the

results, including:

Contactless Payments

25 – 34 year olds use their contactless

cards more than other age groups

48% of 16 – 24 year olds would like to

make a contactless transaction but do

not have a contactless enabled credit

or debit card

Overseas eCommerce

49% have abandoned online purchases on foreign websites which do not accept

forms of payment they trust

54% are happy to buy from foreign websites that accept forms of payment they

trust

Mobile Phone Use Instore

35% refer to product reviews on their smartphone while instore

1 in 4 have pulled out their mobile instore and ordered the same product online

View the full infographic on: Contactless Payments, Overseas eCommerce, Mobile

Phone Use Instore

Partner Spotlight: Encoded

Encoded is one of the largest

independent telephone payment

providers in the UK.

The company designs, creates and

manages sophisticated automated

contact centre payment solutions using

Interactive Voice Response (IVR)

systems.

Encoded integrates TNSPay with its

IVR systems, including its new Agent

Assisted Payments solution.

The PCI DSS certified TNSPay gateway

environment enables payments to be

made over the telephone via Encoded’s

IVR system and is completely

automated with customers entering their

cardholder information using their

touchtone telephone.

Read our full case study

DDoS Attacks a Growing Problem

Over the last decade, we have

experienced the exponential rise of

Internet-connectivity, leading to Internet

access almost becoming a commodity.

With that widespread availability of

access, service providers in the

payments industry are offering

unprecedented access to information

and services across that medium.

As the ease of access and our

dependency on Internet-based services

grows, so does the threat landscape

and the potential for service impacting

attacks. One of the most prevalent

attacks against Internet services is the

Distributed Denial of Service (DDoS)

attack.

Find out about the measures TNS is

taking to protect against DDoS

attacks

New White Paper - IP Payment

Network Security

Are you considering moving your card

payment transaction network away from a

traditional dial, X.25 or frame relay network to

an open IP network? This can help to simplify

your business and create new business

opportunities; however, it can potentially

expose your organisation to more risks.

Our new white paper entitled ‘Bridging the Security Gap for IP Payment Networks’

considers a range of security measures, including:

Understanding the risks of moving to IP

Protecting from Distributed Denial of Service (DDoS) threats

Holistic network security, equipment, personnel and process

Securing against hacking attacks

Download white paper

Preparing for PCI DSS V3.0

We caught up with Umer Ayub, TNS'

Vice President of Global Risk

Management and a respected PCI DSS

Seasonal Change Freeze

The dates of the TNS annual network

freeze are from 26th November, 2014

through to 4th January, 2015.

expert in the industry to find out how

TNS is getting ready for PCI DSS V3.0.

Read our insightful interview

If you have a question about the

network freeze, please contact your

TNS account manager or email

solutions@tnsi.com.

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where news and updates are posted regularly

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