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Welcome to Transact

Welcome to the latest issue of our Transact

newsletter which is once again packed full of

news, updates, discussion and features.

It is an exciting time at TNS and we wanted to

share with you an insight into the new way we

are positioning our business. Many of you will

already have spoken with a TNS account

manager or representative about how we are refocusing our organisation into two distinct

lines of business – Payment Network Solutions and Payment Gateway Solutions.

Our decision to do this came as a result of a strategic review with customers and key

industry players and it became apparent that this is how you view us already. By updating

our structure internally we can offer greater focus on the specific solutions we offer,

helping us to better meet your needs and keeping pace with market developments.

We will be heading up the two business areas and have already been pleased to see

improvements across our teams as they enjoy greater clarity in their roles and

responsibilities, faster decision making and better accountability as a result of the move.

The Payments Network Solutions team will be responsible for our network connectivity

services, as well as the value-added products that are closely related to our network

services, such as point-to-point encryption. The Payment Gateway Solutions team will

take ownership of all of TNS’ payment gateway products, including TNSPay eCommerce

and TNSPay Direct.

If you have any questions about this please contact your account manager or ourselves

and we would be happy to discuss this in more detail.

Lisa Shipley Fintan Byrne

EVP & Managing Director EVP & Managing Director

Payment Network Solutions Payment Gateway Solutions

Insight into Payment Trends

Fintan Byrne, Executive Vice President

and Managing Director of TNS’

Payment Gateway business, and Mark

Beresford, a Director of Edgar, Dunn

and Company, recently gave an insight

into the payment trends that will impact

retailers and the industry this year.

Check out the video of the session

which includes:

How evolving consumer

behaviour is shifting power and

influence

The complex array of

investment choices for retailers

as a result of the rapid

expansion in technology

available to shoppers

How retailers can address the

future challenges

Watch video

New TNSPay Features

To simplify the experience of accepting

card payments the TNSPay

eCommerce Gateway is being

enhanced.

When you log into the Merchant

Administration Portal you will find a:

User friendly dashboard

showing key performance data

and transaction history.

Merchant news area providing

details of new features, events

and discussions.

Sophisticated search tool that

makes it easier to find individual

transactions, reconcile data and

tailor reporting.

Virtual Terminal’ for MOTO

transactions, including

additional fields to collect

greater level of customer

information.

Click here to learn more

Product Spotlight:

Global Wireless Access

Global Wireless Access (GWA) is a roaming

SIM solution optimised for POS terminals.

Designed to specifically meet the needs of the

payments industry, GWA provides secure and

reliable wireless connectivity in over 150

countries and helps to simplify SIM deployment, operation and management.

Key benefits:

Greater flexibility and control – An advanced diagnostics portal and dedicated terminal

application allow you to provision SIMs quickly and easily, as well as view and make

changes in real time.

Strongest signal detection – Optional applications are included to help the SIM detect

the strongest data signal and move between carriers accordingly, to ensure the highest

availability and enable transactions to be processed virtually anywhere.

Reduced complexity - By using one trusted global supplier you can enjoy just one

contract and one bill to manage, regardless of where you deploy your POS terminals.

Cost and time savings – GWA allows bulk provisioning and pre-activation of SIMs, which

contributes significantly to simplifying your SIM management and lowering your total cost

of ownership.

Improved resiliency and security - GWA connects to TNS’ PCI DSS certified network,

which delivers billions of payment transactions each year securely and reliably.

World class support – TNS’ dedicated network professionals pro-actively monitor and

manage the TNS network 24x7x365.

Click here to learn more

In the Hotseat: Fintan Byrne

Fintan Byrne is Executive Vice

President and Managing Director of

TNS’ Payment Gateway Solutions

business. We caught up with Fintan to

discuss TNS’ global strategy and how

changing consumer behaviour is

affecting retailers.

Read the interview here

TNS on Film

Can you say with confidence that you

know how TNS can help simplify the

acceptance and management of

payments? Check out our new

animated video short which gives an

overview of our role in the payments

industry.

Click here to watch

Heartbleed Update

When news of the Heartbleed SSL Security

Bug spread at the beginning of April, TNS’

Security and Operations teams quickly sprang

into action to ensure the confidentiality,

integrity and availability of sensitive cardholder

data on our network.

TNS’ internet-facing services were unaffected

by the Heartbleed Bug. There are a number of

TNS and open-source applications in use on the TNS network which utilize OpenSSL

cryptography libraries, where the vulnerability existed, however, analysis and scanning

confirmed that no TNS internal applications were susceptible to the bug.

This event has led many customers to ask us what would have happened if we had been

affected and so we caught up with Kent Kling, Vice President of Global Security at TNS, to

find out more.

Read the interview here

Get Connected

You can follow and connect with TNS on:

Twitter

LinkedIn

Facebook

where news and updates are posted regularly

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