TMA World Webinar Collaborative Leadership Skills for Global Leaders
Transcript of TMA World Webinar Collaborative Leadership Skills for Global Leaders
Terence Brake
President, TMA World, Americas
www.tmaworld.com
1 February 2011
WELCOME TO:
TMA World Webinar Series
A Checklist For Collaborative Leadership
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Welcome & Objectives
Terence Brake
President, TMA World, Americas
Author:
The Global Leader
Critical Factors for Creating the World Class Organization, McGraw-Hill, 1997
Where In The World Is My Team? Making a Success of Your Virtual Global Workplace, Wiley/Jossey-Bass, 2009
1. What is collaborative leadership?
2. What skills do collaborative leaders need to be effective?
3. How can we develop more collaborative leaders in our organizations?
We Will Cover:
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1. What is collaborative leadership?
What is collaboration?
• Cooperating across boundaries to achieve an outcome that no one could have accomplished alone.
What is
important is
what
collaboration
means in/for
your business
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1. What is collaborative leadership?
• Collaborative leaders deliver results across organizational borders. How?
• Combining diverse knowledge, skills and imaginations to reach a common goal.
• Acting in a way that produces a sense of collective:
Authorship
Ownership, and
Responsibility
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1. What is collaborative leadership?
Ask: Does collaboration make sense?
No!
Yes when…• The problem and the solution are unclear
• The problem is clear, but the solution is not
• The problem is a wicked one – complex problem requiring complex solution
Beyond the buzzzzzz
Many more problems are falling into these categories
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2. What skills do collaborative leaders need to be effective?
Personal tendencies toward:
• Approachability
• Empathy
• Energy, passion, optimism
• Integrity, transparency, trust
• Openness
Dispositions
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2. What skills do collaborative leaders need to be effective?
1. Environmental Analysis
2. Process Management
3. Perception Management
4. Personal Alignment
5. Communicating
6. Culture Development
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2. What skills do collaborative leaders need to be effective?
I am able to identify existing collaborative
capabilities and resources in the business?
• Systems thinking regarding organizational and external enablers and inhibitors
• Identifying key collaboration stakeholders and their interests
• Identifying and utilizing the best talent for the collaboration (if appropriate)
• Identifying available/new tools for collaboration
1. Environmental Analysis
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2. What skills do collaborative leaders need to be effective?
I am able to develop and apply a formal process for the collaboration? For example:
• Engage: Develop consensus and commitment on the what, why, and how of the collaboration
• Exchange: Develop means for openly sharing knowledge, experiences, insights and ideas
• Evolve: Shape what has been shared into a collective value-added proposition
• Employ: Apply, evaluate, and implement the outcome
2. Process Management
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2. What skills do collaborative leaders need to be effective?
I am able to move beyond interpersonal ‘mush’ to interpersonal clarity.
• Recognizing every participant is having a different experience
• Communicating one’s own experience non-aggressively
• Inquiring into other people’s experience
• Being transparent to enable accurate perceptions
3. Perception Management
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2. What skills do collaborative leaders need to be effective?
I am able to align my values with my behaviors
• Identifying gaps between my collaborative values and my behaviors
• Identifying my areas of ‘behavior blindness’
• Creating deeper alignment through adaptation and feedback
• Supporting the alignment of others through mentoring and coaching
4. Personal Alignment
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2. What skills do collaborative leaders need to be effective?
I am able to ‘speak with’ rather than just ‘speak at’
• Building rapport
• Deep-dive questioning, listening, and learning
• Ego control
• Handling conflict constructively
• Influencing without authority
• Mindfulness
• Opening up communication channels
• Using constructive, inclusive language
5. Communicating
“The leader of the
past knew how to
tell. The leader of
the future will
know how to ask.”
Peter Drucker
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2. What skills do collaborative leaders need to be effective?
6. Culture Development
I am able to develop an inclusive and cooperative culture within my sphere of influence
• Recruiting people with collaborative capabilities
• Developing a shared vision and shared ownership
• Co-creating values and norms supportive of collaboration
• Leading by example
• Recognizing the demonstration of collaborative values in others
• Beginning and maintaining momentum
• Celebrating collaborative successes
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3. How can we develop more collaborative leaders in our organizations?
Organizational Lens – A Collaboration Audit
• Senior management viewpoint – top down perspectives
• Management and employee viewpoints – bottom up perspectives
• Strategic case for collaboration(s) – formal and informal
• Organizational structure and culture
• HR systems alignment
• IT support
• Learning & Development alignment
• Collaboration Labs
Collaboration Leadership Checklist
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Thank You For ParticipatingToday
You can connect with me via:
Email: [email protected]
My blog: http://virtualteamwork.blogspot.com
LinkedIn: http://www.linkedin.com/in/terrybrake
www.tmaworld.com