Tlc facilitation build a high performing culture slideshare ppt
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Joanna Barclay Transformational Leadership TLC Facilitation [email protected] How to transform business results and increase employee engagement and retention
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Transcript of Tlc facilitation build a high performing culture slideshare ppt
Joanna BarclayTransformational Leadership
How to transform business results and increase
employee engagement and retention
Core Business Challenges
How to attract, engage and retain top talent;
How to increase creativity, innovation, productivity and client satisfaction;
How to ensure values and ethics permeate the organization.
High Performance Cultures are…..
Agile
Responsive
Adaptive
Resilient
Client Focused
Team Approach
Values Driven
Innovative
Sound Strategy
Clear Direction
Total Alignment
Financially Viable
Talent Sustainability Excellence Ethics Resilience
21ST Century Operating Reality
Terrorism
Pandemics
Looming
Talent
Shortages
Poverty
Reduction
Resource
Reductions
Generational,
Workforce
Diversity
Food
Resilience
Global
Economy
Water
Shortages
The significant problems
we face cannot be solved
at the same level of
thinking that created them.
Species
Extinction
- Fearful - Depressed
- Anxious - Exhausted
- Angry - Defeated
- Defensive - Apathetic
- Resentful - Sad
• Burnout
• Cost of mental health - 12% of bottom line
• Consider wellness and personal development programs
Effects of Stress… Un-resourceful States
Evolution of Business Paradigms
Manpower
Agricultural Age
19001800
Information Age Intellectual Capital
Industrial Age Quality of Product
Consciousness Age Cultural Capital
2000
How do they behave?
Earn “share of heart”
Large investment in culture
‘WOW’ factor
“Doing good for all” centered visions
Alignment of all stakeholder needs
Firms of Endearment (FoE) returned 1646% Over S&P500 for investors over a 15 yr period
Loyalty, Respect, Integrity, Love, Joy, Authenticity, Empathy, Compassion
Conscious Capitalism
Culture and Brand
Employee Perspective Customer Perspective
CultureValues, Beliefs, Behaviors
Who you are on the inside,
looks a lot like who you are on the outside
Do you
consciously create
your culture, or do
you have a default,
unconscious culture?
Culture Brand
The Value Chain
Stakeholder Value
Client
Satisfaction
Client Engagement
Employee Engagement
Culture
Values
Client satisfaction drives stakeholder value
Client engagement drives client satisfaction
Employee engagement drives client engagement
Culture drives employee engagement
Values drives culture
Cultural Transformation Tools® (CTT)
Cultural Values Assessment Powerful metrics which enable leaders to actively measure and manage cultures.
They make the intangible, tangible. They link performance to culture.
Leadership Values Assessment
Supports CEO's and senior executives in
broadening and strengthening their
leadership skills. Barrett’s Value Centre
7 Levels of Consciousness Model
Cultural Transformation Model
Know and
Understand
Physiological
Safety
Love & Belonging
Self-esteem
Key Attributes:
Makes it possible to translate qualitative data into quantitative data
Provides a base-line measurement instrument for monitoring changes in the organizational culture
Provides a method for measuring cultural capital
www.valuescentre.com/pva
Call for a free 30 minute coaching session.
Change you business and life!
For your free personal values assessment go to:
Joanna BarclayTransformational Leadership
(819) 661-3358
www.tlcfacilitation.com
Best Employers have the Lowest Entropy
Cultural
Entropy
Employee
Engagement
Tier 1 (Best) 5% 89%
Tier 2 8% 76%
Tier 3 15% 55%
Tier 4 (Worst) 21% 40%
This research of 163 organizations was carried out by Hewitt Associates and the
Barrett Values Centre in 2008
Entropy – % of energy not available for work caused by stress or frustration
Cultural Entropy
Energy available for productive work
Non-productive or destructive energy
What does 41% entropy look like?
About the TLEX Program…
TLEX enhances energy, clarity of mind and creativity to advance individuals, while fostering strong collaboration and team dynamics
with a commitment to excellence and to lay the foundation for organizational success
Inspiring Individuals - Transforming Organizations200+ Companies Globally for over 15 years
TLEX model of transformational leadership
With greater wellbeing, soft skills and emotional intelligence improve, leading to greater team cohesion.
Team Cohesion Soft Skills
Wellbeing
Why do 9 out of 10 strategic implementations fail?
Plans, Vision, Strategy, Goal, Structure, Systems
Habits
Attitudes
Traditions
Feelings
Fears
Values
Beliefs
Culture eats strategy for breakfast…
TLEX believes that organizational goals suffer when
individual wellness and team cohesion break down.
ORGANIZATIONAL
ISSUES
Individual
burnout/fears
Team breakdown
TLEX model of change
Team Cohesion
and Social
Intelligence
Emotional
Intelligence and
Soft Skills
Wellbeing
Calm and stress free mind, healthy body
Self-Mastery & Energy
Vision&
Inspiration
Connectedness & Trust
Forging relationship and coalitions, building trust
EXCELLENCE
* TLEX survey of more than 30 sample companies
TLEX Participant Feedback
Representative Client List30,000 individual alumni
“An extraordinary experience, which allows you to improve yourself
and to step back and take decisions clearly.”
Marketing Manager, General Electric
“This has been an amazing experience. It will definitely have an impact
on how I am going to live the rest of my life. I see a lot of positive
change in the people around after doing this program.”
Maribal Ariasa, Director, HR Maersk International
TLEX works with a wide range of clients helping them
address their unique challenges
What people are saying
“The connectedness and trust of the team has reached a new peak for
which I am very grateful. This has resulted in a team driven for results
not only for our organization but for each other."
Denis Piché, Director,
Public Works and Gov’t. Services Canada
Cultural Transformation– Preparation
4. Define core values
& behaviours in the
organization
3. Revisit the
existing vision
& mission or
engage in the
4 why’s process
to create one
1. Commitment from leadership
to the transformation process
2. Baseline measurement (CVA)
of the organization & creation of
performance scorecard
How can we remain adaptable?
How can we position
ourselves for the future?
How can we build our
long-term resilience?
5. Develop the compelling
Reasons for change
Cultural Transformation - Implementation
Why?
6. Personal Alignment
Begins with the leadership team and later expands to the larger leadership group including managers and supervisors
7. Structural Alignment
New employee/Executive selection
New employee/Executive orientation
Employee/executiveperformance evaluation
Employee/executivepromotion criteria
Talent selection and development programmes
Management development programmes
Leadership development Programs
Values Awareness programmes
8. Values Alignment
Integrate the core values and behaviours of the organization into the executive and employee population.
9. Mission Alignment
Integrate the vision and mission of the organization into the executive and employee population.
Integrated Transformation
‘Me’
‘We’
Internal External
Behaviors
Culture Systems
Group Cohesion – Capacity for Collective
Action & High Performance
Personal
Alignment
Structural
Alignment
Values
Alignment
Mission
Alignment
Values
Call to action
When to engage in a Cultural Values Assessment …
There is a desire to become an employer of choice, and
build a high performing organization.
Would like to increase in employee engagement and
retention to enhance competitive advantage;
After a merger and acquisition to build a new culture;
Prior to strategic planning as part of an environmental
scan;
The ABC’s of
High Performing Cultures
Awareness
Reflection
Key messages from presentation?
Questions or concerns?
What would you do if you knew you could
not fail?
What new values would emerge that have
not been used before?
www.valuescentre.com/pva
Call for a free 30 minute coaching session.
Change you business and life!
For your free personal values assessment go to:
Joanna BarclayTransformational Leadership
(819) 661-3358
www.tlcfacilitation.com
Build Internal Cohesion• Small Group Values Assessments• Relationship Awareness Training
• Strength Management & Conflict Resolution• Leading Teams Training • Strategic and Operational Planning • Meetings That Work Training
Team Building
The Facilitative Leadership Way• Leadership Values Assessment and Coaching• Leadership and Management Development
• Relationship Awareness Training• Leading Self, Teams, & Organizations • Group Facilitation Methods
• Transformational Leadership for Excellence
Leadership DevelopmentGrow a Desired Culture
• Organizational Readiness Environmental Scans• Facilitated Strategic Planning • Build Leadership Commitment -
• Create a Compelling Change Story• Cultural Values Assessment –
• Map and Measure Values and Behaviours
Cultural Transformation
Build a High Performing Culture• Transforming Employee Passion and Potential
Into Collaborative Organizational Success• Transforming Business Result Through
Values, Ethics and Leadership• How to Attract, Engage &
Retain Top Talent
Keynotes & Seminars
Transforming Leadership Culture Services
