Title: Case Study in DBMSGroup Members: Dominique Adam M. IglesiaCompany Name: ECELL PHILIPPINES INC.Company Profile: Our Mission High-Quality Cases For AllEcell Global produces an unmatched variety of beautiful, affordable and high-quality mobile case designs that allow our stylish customers to express their individuality. Customer AppreciationEcells mobile case offerings are all about personal expression. Thats why we welcome customers to speak with us directly. Whether they have a question, concern, or compliment, Ecell Global is there to help. Great PeopleEcells mobile case offerings are all about personal expression. Thats why we welcome customers to speak with us directly. Whether they have a question, concern, or compliment, Ecell Global is there to help.

Our Corporate Values Creativity Creativity is at the heart of our business; from the staggering variety of artwork we produce, to the ways we approach and solve challenges as a company. ServiceOur goal is to provide our millions of satisfied customers with personal service and timely product delivery. Every time. QualityEcell Global manufactures and delivers the highest quality products, based on proven, time-tested processes. TeamworkOur global team works together to deliver the best possible products and experiences to both our customers and employees. InnovationA corporate culture of continual innovation drives our new designs and next generation manufacturing and operational process.

HistoryIt started way back 2008, one of the company owner, Mr. Tim Cellikol was customizing cellphone cases and accessories in Blackpool London, this was a just a part-time business for him until such time wherein his two brothers came up with the idea to put up a manufacturing company of cellphone cases and accessories . In 2010, they also established their company in Vietnam, USA, Japan, Canada and here in the Philippines. Their business became a huge success because they produce a variety of cellphone cases of different brands and units and they also made a partnership with Apple, Samsung, LG and Huawei.

Case Scenario:The companys graphic designers will plot and customize different designs via Dreamweaver or Adobe Photoshop. Once approved, by the creative department manager, the content department team will post these designs in the companys website or Ebay and Amazon. The customer will now choose from the variety of designs that are posted and will place their order via online purchase. The customer service department will now assist and process the customers order. They are also available via chat support if ever that the customer has a concern or request. Once the CS team have processed the orders, they will hand the orders to the production team for printing and packing of the cases. They are also the one in-charge for the shipping of the orders. The customer will wait for 3 to 7 days for delivery of the ordered products.

Entity Relationship Diagram