Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding...

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Tips for Effective Teambuilding Moving From Dysfunction to Cohesive Teamwork Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni and Wiley Publishing

Transcript of Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding...

Page 1: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Tips for Effective Teambuilding

Moving From Dysfunction to Cohesive Teamwork

Based on concepts from The Five Behaviors of a Cohesive Team

from Patrick Lencioni and Wiley Publishing

Page 2: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Today’s Presenters

David Moff, SPHR, SHRM-CPS

Managing Director, JER HR

Group

Graham Dail

Page 3: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Patrick LencioniBased on The New York Times Best-selling Book

The Five Dysfunctions of a Team

Powered by

Page 4: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

With one word…

Describe the best team you have been a part of.

Describe the least effective team you have been

a part of.

Page 5: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Why Are We Here?

Cohesive teams…

Make better, faster decisions

Tap into skills and opinions of all members

Avoid wasting time and energy on politics, confusion,

and destructive conflict

Create a competitive advantage

Are more fun to be on!

Page 6: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Before We Begin…

Key Assumptions:

Cohesive teams master the five behaviors; of those

five, building trust is the foundation.

Knowing team members’ DiSC® styles can assist in

building trust.

The process is simple, but it takes effort.

Page 7: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Activity: Best and Worst Teams

Form sub-groups of 2–3 people.

Each person quickly describes a best or worst team

experience.

All discuss the qualities that made those teams best

or worst.

Use examples from teams other than this one.

Page 8: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Trusts one another?

Engages in healthy conflict around

ideas?

Commits to decisions?

Holds one another accountable?

Focuses on achieving collective results?

What if There Was a Way to Measure if a Team…

Page 9: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Behaviors of a Cohesive Team Model

Page 10: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Video: The Model

Page 11: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Dysfunctions of a Team Model

Absence of

Fear of

Lack of

Avoidance of

Inattention to

Page 12: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Understand Each Team Member’s Behavior

Page 13: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Cohesive Behaviors

Build the Foundation.

Each behavior builds on the previous

one:

Building Trust

Mastering Conflict

Achieving Commitment

Embracing Accountability

Focusing on Results

Page 14: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Trust: Survey Question

When coworkers admit their mistakes, does it make

you trust them more?

Page 15: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Trust: Survey Answer

When coworkers admit their mistakes, does it make

you trust them more?

84% said yes

Page 16: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Trust Definition

Page 17: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Team Without Trust

Page 18: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Team with Trust

Page 19: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

“When there is trust, team members

are able to engage in unfiltered,

constructive debate of ideas.”

Patrick Lencioni on CONFLICT

Page 20: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Cohesive Behaviors

The Second Key to Build the

Foundation.

Each behavior builds on the

previous one:

• Building Trust

• Mastering Conflict

• Achieving Commitment

• Embracing Accountability

• Focusing on Results

Page 21: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Conflict: Survey Question

Do you think your workplace would be more

effective if people were more frank with their

opinions?

Page 22: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Conflict: Survey Answer

Do you think your workplace would be more

effective if people were more frank with their

opinions?

71% said yes

Page 23: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Conflict Definition

Page 24: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Team Without Conflict

Page 25: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Team with Conflict

Page 26: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

“When team members are able to

offer opinions and debate ideas,

they will be more likely to commit

to decisions.”

Patrick Lencioni on

COMMITMENT

Page 27: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Cohesive Behaviors

Page 28: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Commitment: Survey Question

Do you sometimes feel that team projects suffer

because people aren’t committed enough?

Page 29: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Commitment: Survey Answer

Do you sometimes feel that team projects suffer

because people aren’t committed enough?

86% said yes

Page 30: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Commitment Definition

Page 31: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

“When everyone is committed

to a clear plan of action, they

will be more willing to hold one

another accountable.”

Patrick Lencioni on ACCOUNTABILITY

Page 32: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Cohesive Behaviors

Page 33: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Accountability: Survey Question

Would your work team be more effective if people

were better at holding one another accountable?

Page 34: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Accountability: Survey Answer

Would your work team be more effective if people

were better at holding one another accountable?

89% said yes

Page 35: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Accountability Definition

Page 36: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

“A team ensures that its attention is focused

on results by making results clear, and

rewarding only those behaviors and actions

that contribute to those results. A functional

team must make the collective results of the

group more important to each individual

than individual members’ goals.”

Patrick Lencioni on RESULTS

Page 37: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

The Five Cohesive Behaviors

With a Strong Foundation in

Place, Move on to Build

Success:

• Building Trust

• Mastering Conflict

• Achieving Commitment

• Embracing Accountability

• Focusing on Results

Page 38: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Results: Survey Question

In your work experience, have you

seen projects suffer because people put

their own needs ahead of the

team’s needs?

Page 39: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Results: Survey Answer

In your work experience, have you

seen projects suffer because people put

their own needs ahead of the

team’s needs?

87% said yes

Page 40: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Results Definition

Page 41: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Team Development Goals

Learn the model for an effective team

based on The Five Behaviors of a

Cohesive Team

Discover how your team rates in all

five areas

Recognize how your DiSC® style

influences your behavior

As a team, explore strengths and

challenges and create an action plan

Page 42: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Individual

DiSC Style

Team

Data

Report

One Assessment

Assess Your

Teams

Page 43: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Measuring Your Team

A quick overview of your team’s

scores for each of the five behaviors

Facilitation with the team to engage

in team building

Page 44: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Provides the emotional grounding for team

members to establish strong bonds and

commitment

Creates a contract among team members about

how the team will succeed

Gives the team the information they need to follow

through on a team development plan

Outcomes

Page 45: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

Questions

Page 47: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

© 2016 JER HR Group

Page 48: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

As each Goose flaps its wings it creates an

"uplift" for the bird behind it..

By flying in a "V" formation, the whole

flock can fly 71% faster than if they fly

alone..

Page 49: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

People who share a common sense of

purpose can get where they want to go

quicker and easier when propelled by the

thrust of others who share the same goals.

Page 50: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

Whenever a goose falls out of

formation it suddenly feels the

difficulty of trying to fly alone

and quickly gets back into

formation.

Page 51: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

We should stay in

formation with those

who are headed in the

direction we want to go.

We can accomplish

much more than by

ourselves.

Page 52: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

When the lead Goose gets tired, it rotates

back into the formation and another

Goose flies to the point position.

Page 53: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

It is only fair that we take turns

doing the hard tasks and share

leadership responsibilities. Leaders

must have followers and followers

must have leaders. As with Geese,

people are interdependent on each

other's skills, capabilities and

unique arrangements of gifts,

talents or resources.

Page 54: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

The Geese flying in formation honk from the

rear to encourage those up front to keep on

course and maintain their speed.

Page 55: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

We need to make sure our honking

is helpful and encouraging. The

power of encouragement (to stand

by one's heart or core values and

encourage the heart and core of

others) is the quality of honking we

seek. People are hungry and one

good word is food for a thousand.

Page 56: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

When a Goose gets sick, wounded or

shot down, two Geese drop out of

formation and follow it down to help

and protect it. They stay with it until it

dies or is able to fly again. Then, they

launch out with another formation or

catch up with the flock.

Page 57: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

It’s easy to like those who are like us.

However, our true character is revealed in our

response to those around us who need our

help. We should support each other in

difficult times as well as the good time!

Page 58: Tips for Effective Teambuilding - NC IPMA-HR teambuilding.pdf · Tips for Effective Teambuilding ... Based on concepts from The Five Behaviors of a Cohesive Team from Patrick Lencioni

©2016 JER HR Group

For a pdf of today’s presentation or additional

information, email Sandie or David at

[email protected] or leave your business card.

Also visit http://demo.fivebehaviors.com/