Tim Tam Facebook 2011 case study

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Digital Media Advertising Case Study Arnott’s Tim Tam Biscuits [Canada] Facebook with its massive reach was chosen to drive brand awareness and build consumer relationships. The effective use of Facebook Engagement Ads drove traffic to the TimTamSlam.ca website for data capture and contest participation.” — Tina Ryan, Brand Specialist, Concord Sales Ltd. Objective Drive brand awareness and build consumer relationships. Facebook Solution OptiCom InterActive, the Tim Tam Canadian digital agency has developed the “What Women Want” contest. The program’s 360° consumer engagement utilized in part Facebook advertising, new TimTamSlam.ca website with guerilla & special event sampling. Facebook Engagement Ads: LikeEngagement ads drove contest participation with multitudes of brand impressions. Facebook Page: Up to date content engaged consumers with brand news from around the globe. Website Solution Engaging Contest Website: Interactive website featuring Aussie TV creative to drive brand awareness. New Tim Tam Slam: Continually updated TimTamSlam news featuring Hollywood celebrities and famous personalities. Consumer Contest: Engaging and relevant contest with daily prizes Second Chance Grand Prize Draw. Contest eInvite: Using updated consumer database eInvite drove unprecedented Contest participation from past and new users. Digital Campaign Results The digital media campaign, with its limited budget, exceeded expectations in terms of Facebook consumer engagement, contest participation and driving brand awareness. The fullyintegrated campaign delivered over 1.300,000 impressions contributing to strong sales across Canada. Facebook Campaign Results (4 weeks): EngagementAdImpressions: 2,950,000 Organic Impressions: over 83,000 Social Impressions: 64% SelfServed Ad Impressions: 8,780,000 Campaign Engagement Rate: 0.20% Fans/Likes: 1,142 TimTamSlam.ca Website (2 month): Total Hits: over 8,000,000 Over Total Views/Impressions: 1,770,000 Total Sweepstakes Entries: 200,748 Unique Entries: over 51,000 Mobile App Conversion Rate: 20% Sweepstakes eInvite Click Rate: 71%

Transcript of Tim Tam Facebook 2011 case study

Page 1: Tim Tam Facebook 2011 case study

                                                                                                                                                                                                                                                                             Digital  Media  Advertising  Case  Study  

Arnott’s  Tim  Tam  Biscuits  [Canada]  Facebook  with  its  massive  reach  was  chosen  to  drive  brand  awareness  and  build    consumer  relationships.  The  effective  use  of  Facebook  Engagement  Ads  drove  traffic  to    the  TimTamSlam.ca  website  for  data  capture  and  contest  participation.”  

                             —  Tina  Ryan,  Brand  Specialist,  Concord  Sales  Ltd.  

Objective  

Drive  brand  awareness  and  build  consumer  relationships.  

Facebook  Solution  

OptiCom  InterActive,  the  Tim  Tam  Canadian  digital  agency  has  developed  the  “What  Women  Want”  contest.  The  program’s  360°  consumer  engagement  utilized  in  part  Facebook  advertising,  new  TimTamSlam.ca  website  with    guerilla  &  special  event  sampling.      •   Facebook  Engagement  Ads:  Like  Engagement  ads  drove  contest                    participation  with  multitudes  of  brand  impressions.    •   Facebook  Page:  Up  to  date  content  engaged  consumers  with  brand  news              from  around  the  globe.  

 Website  Solution  

•   Engaging  Contest  Website:  Interactive  website  featuring  Aussie  TV  creative  to  drive                      brand  awareness.    •   New  Tim  Tam  Slam:  Continually  updated  TimTamSlam  news  featuring  Hollywood  celebrities                      and  famous  personalities.      •   Consumer  Contest:  Engaging  and  relevant  contest  with  daily  prizes  Second  Chance              Grand  Prize  Draw.    

•   Contest  eInvite:  Using  updated  consumer  database  eInvite  drove  unprecedented                      Contest  participation  from  past  and  new  users.    Digital  Campaign  Results  

The  digital  media  campaign,  with  its  limited  budget,  exceeded  expectations  in  terms  of    Facebook  consumer  engagement,  contest  participation  and  driving  brand  awareness.  The  fully-­‐integrated  campaign  delivered  over  1.300,000  impressions  contributing  to    strong  sales  across  Canada.    

Facebook  Campaign  Results  (4  weeks):  •            Engagement  Ad  Impressions:  2,950,000  •   Organic  Impressions:  over  83,000  •   Social  Impressions:  64%  •   Self-­‐Served  Ad  Impressions:  8,780,000  •   Campaign  Engagement  Rate:  0.20%  •   Fans/Likes:  1,142      

TimTamSlam.ca  Website  (2  month):  •   Total  Hits:  over  8,000,000  •   Over  Total  Views/Impressions:  1,770,000  •   Total  Sweepstakes  Entries:  200,748    •   Unique  Entries:  over  51,000  •   Mobile  App  Conversion  Rate:  20%    •   Sweepstakes  eInvite  Click  Rate:  71%