TIBCO Business Events

© 2004 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.

Managing Events in the Enterprise

Alan Harrington

Director - Emerging Technologies

2© 2004 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.

TIBCO has Led the Evolution of Business

Connected BusinessVisibility into applications,people and partners

Integrated BusinessManage your end-to-endbusiness processes

Real-Time BusinessReduce delay inyour business

PredictiveBusiness™Avoid problems and anticipate customer needs


Technology Requirements for Predictive Business™

Massively ScalableInformation Backbone

Easy, Low CostConnectivity

Highly GranularBusiness Events

Real-Time Visibilityinto Systems & Apps

Adaptable BusinessProcesses

Alerts in Business Context

Real-Time Complex

Event Analysis

Connected Integrated Real-Time Predictive


Motivation to Instrument the Enterprise

End result of both series of events is the same

Causal events are different

Impact of causal events is different

Remediation of end results is different


Complex Event Processing


Road to Predictive Business™:Preparing for End-to-End Visibility from Events

Determine the real-time metricswith consumers of information

(Presentation, Monitoring,Reporting and Collaboration)


Instrument the business togather events in real-time(Integration, Messaging)



Specify the requirements of Intelligent Event Processing in

real-time (Collection,Aggregation and Correlation)




Visualize real-time insightfrom events (Presentation,Monitoring, Reporting and

Collaboration)


Motivation to Instrument the Enterprise


Road to Predictive Business™:Architecture for Event-Enabled Business

Variables

Event Types

Pattern Triggers

Rules

Visualization,Reporting,

Alert Management

Complex Event

Processing

HeterogeneousSources

Correlated, Analyzed, Contextual Events

Metric of Managed Objects, Normalized Non-

Contextual Events


Road to Predictive Business™:Deliverables from an Event-Enabled Infrastructure

IT/Network Infrastructure Business Services

New service launch; dynamically deploy and monitor virtual service bundles with R/T performance metrics

Business process failure; - invoke presumptive script processes

E-link down; automatically use alternative option for dialogue with trading partner

Business process approaching SLA threshold; invoke dynamic pricing schedule

Unexpected increase in orders for bandwidth; automatically add I.T. /transmission asset capacity

Node down; automatically prioritize service recovery based on business relevance and customer priority

Event/Condition Sharing Event/Condition Sharing


Road to Predictive Business™:Solutions for Event-Enabled Business

Visualization,Reporting,

Alert Management

Complex Event

Processing

HeterogeneousSources


Metric of Managed Objects, Normalized Non-

Contextual Events

TIBCO SolutionsService AssuranceSLA ManagementRisk Management

Asset Monitoring/ManagementTrack & Trace

Interactive Customer Management


TIBCO® BusinessEvents

Workbench• Conceptual Modeling

• State Machine(Optional)

• Rules Editor/Inference Engine



Visualization,Reporting,Alert Management

Real-TimeBusiness Availability

DashboardRT-View

Historical & ad-hoc Reporting

Alert Escalation & Management

Application UI Middleware I.T. Assets Partners

Collection

EMS

Metric of Managed Objects, Normalized Non-Contextual Events

Metadata Repository

TIBCO BusinessEventsInference Engine

SemanticModeler

Rule EditorFormulaEditor

TIBCO BusinessEvents Workbench

StateModeler

CollaborativeIntegration

ContextualIntegration

Event Management,Correlation, Aggregation,Inferencing and Analysis


Rules, Knowledge, Patterns, Models

Normalization

Federated Agents

RV JMS

Impact/Historical Database



Deployment Layer


Solutions Powered by TIBCO® BusinessEvents - Delivering Value

Operational cost reductions throughout the enterprise

End-to-end visibility into corporate performance

Business agility and predictive, proactive operations

Enhanced customer awareness and retention

Faster, accurate and regulatory reporting capabilities


Powered by TIBCO® BusinessEvents: Case Study

Operational Risk Management


Operational Risk Management: A Predictive Opportunity with Events

Time

Exposure

Risk Transgression /Occurrence

Identification

Resolution

OpportunityCost

A

OpportunityCost

B

PredictiveOpportunity

Risk

Mitigation


Traditional Operational Risk Management Process

OperationsData

I.T. Data

Asset &Historical Data

Risk ManagementApplications

Portal

HistoricArchive

Aggregate Data FromDisparate Sources

Calculate Risk MetricsDisseminate Risk MetricsTo Disparate Sources

Reports

Reports

The Challenge: Operations Inconsistency and Latency


Time

Inconsistency explained..

t1 t2 t3

Process Event:SCM PartnerTransaction Event:Settlement Fail

Compliance Fail: Reporting Non Connected Causal Event

Flow

State Transition(LoB OPS Violation)

State Transition(Partner Portfolio)

State Transition(Payment Process)

State Transition(Perform Eval)

Evaluation & calculation on inconsistent states

Operational Risk, SCM Partner Risk, Assets

Co

nn

ec

ted

Ca

us

al

Ev

en

t F

low

∆T (Latency) ~ sec, min,hrs


Time

TIBCO Addressing Inconsistency

t1 t2 t3

Process Event:SCM PartnerTransaction Event:Settlement Fail

Compliance Fail: Reporting Non Connected Causal Event

Flow

State Transition(LoB OPS Violation)

State Transition(Partner Portfolio)

State Transition(Payment Process)

State Transition(Perform Eval)

Co

nn

ec

ted

Ca

us

al

Ev

en

t F

low

Push to Analyst

RT Stream/Query

FromInfrastructure

A Risk Ordered Event/ Fact Cache Indexed by Causal Event and Time

Event EnabledInfrastructure

Event Enabled Infrastructure

Tibco BusinessEvents

Tibco BusinessEvents


Define: Business Function Dependencies

Defining the business in a common lexicon.

A conduit for business and I.T. to mutually understand the monitoring and management of the Operational Risk.

Top down model-driven with dynamic changes proliferated through the architecture.


Map: Event Correlation

Features- Real-Time processes- Correlate non-contextual events- Inference behavior of an entity- Monitor KPI and trigger rules for

individual entity


Relate: Rule Editor

Features- Concept and Instance level rules- Forward and backward chaining- Timed rules- Temporal reasoning- Analytical functions- Aggregation functions- Extensible


Visualize: Real-Time Operational Risk Monitoring

Executive InsightBusiness Insight

Customer Insight

Customer

Service Insight


Visualize:Temporal Measurement

Risk performance over time


Powered by TIBCO® BusinessEvents: Case Study

Business Service Management/Business Impact Analysis


Define: Business Function Dependencies

Defining the business in a common lexicon.

A conduit for business and I.T. to mutually understand the monitoring and management of the BSM.

Top down model-driven with dynamic changes proliferated through the architecture.


Map: Event Correlation

Features- Real-Time processes- Correlate non-contextual events- Inference behavior of an entity- Monitor KPI and trigger rules for

individual entity


Relate: Rule Editor

Features- Concept and Instance level rules- Forward and backward chaining- Timed rules- Temporal reasoning- Analytical functions- Aggregation functions- Extensible


Visualize


Solutions Powered by TIBCO® BusinessEvents - Delivering Value

Building solutions that

1. Address problems that cannot be solved predictively today

2. Enable business to proactively manage their operations

3. Dramatically impact business operations

TIBCO Business Events

Documents

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