Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the...

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Through the Looking Glass Training of the Future

Transcript of Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the...

Page 1: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Through the

Looking Glass

Training of the Future

Page 2: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

SPEAKERS

Eileen WhitakerSr. Learning & Change

Management Consultant

Traveling Coaches

Katrina BakerFirmwide Information Services

Learning & Development Manager

Cooley LLP

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Role Of The Legal Trainer

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Using the Audience Poll

Which HATS are you asked to wear TODAY that you weren't asked to wear in the PAST?

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We Are No Longer Just DeliveringInformation Or Knowledge

Facilitators Organizers Moderators

Content Creators Curators Assessors

Analysts Consultants Project Managers

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Tactile Player to Strategic

Business Partner

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Aligning with Business Objectives

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Measuring Effectiveness

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Technological And Cultural Shifts

• Rapid adoption of mobile devices• Software as a Service (SaaS)• Training is NOT an event• Informal learning is significant• Personal learning environments (PLE)

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Using the Audience Poll

Which HATS do you anticipate you will be asked to wear in the FUTURE that you aren’t wearing TODAY?

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Emerging Roles• Experience designers• Learning support• Empowerment• Change Agent• Learning Technologist

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“It’s No Use Going Back To

Yesterday, Because I Was A

Different Person Then.”

― ALICE

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The Way We Learn

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YOUR HATS

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YOUR HATS

Self Study

Interactive TutorialseLearning

Virtual Classroom

Lunch n Learns

On the Job

Wikis

Gamification

Social Learning

…and much more!

Internal MOOCS

Self Study

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Learning Experiences

• Incorporate Adult Learning Principles• Consider Learning Preferences• Offer a Variety of Options

Page 17: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling
Page 18: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Reframing Expectations

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Virtual Software Applications

Cost Integration

Features

Use a solution designed

for training

Which one is right for you?

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Interactivity Tools

Chat Polling Status Icons

White-boarding

Streaming Video VOIP

Tele-conferencing

Application Sharing

Breakout Rooms

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Virtual Classroom Series

• Cross-department coordination• Class outlines and review process• Annual calendar• Consistent location and format• Marketing

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Social Learning

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Social Learning

• Tech Lounge / Genius Bar

• Office Hours

• Chat & Chews / Lunch & Learns

• Scheduled One on Ones

• Pay It Forward / Cross Training

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YOUR HATS

Compel Through Competition

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User Dashboards

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User Dashboards

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Leaderboards

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Gamification Examples

Page 29: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Macro-learning And Micro-learning

Page 30: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Macro-Learning

• Several hours or days

• Definitions, concepts, principles, and practice

• Graded exercises

• People to talk with, learn from

• Coaching and support needed

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Micro-Learning

• 2 minutes or less• Topic or

problems based• Search by asking

a question• Video or text• Indexed and

searchable• Content rated for

quality and utility

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Learning Technology

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Page 34: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling
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YOUR HATS

Page 36: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Interactive Tutorial Demo

Page 37: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

YOUR HATS

Think Bigger Than The Box

Page 38: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

YOUR HATS

Reduce The Load

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Practical Tip: Using Barcodes

• Implemented at a global retailer• Add barcodes to personnel badges• Create sign-in sheets with personnel

IDs converted to barcodes• Scan barcodes into LMS or an

import spreadsheet to speed data entry

Page 40: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Structure of the Learning Organization

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Learning Silos

Page 42: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

• Centralize tools

• Decentralize training

• Restructure as needed

Page 43: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Find A Structure

That Serves The Learner

Page 44: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

“Would you tell me, please, which way I ought to go from here?”

“That depends a good deal on where you want to get to.”

“I don't much care where - ”

“Then it doesn't matter whichway you go.”

Page 45: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

EMERGING TECH

TOP 5

Page 46: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

5. Cloud Technology

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4. Data Analytics

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3. Tin Can (xAPI)

Page 49: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

2. Wearables

Page 50: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

1. Artificial Intelligence

Page 51: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

Virtual Assistants & Bot Technology

Page 52: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling
Page 53: Through the Looking Glass - ilta.personifycloud.com · Through the Looking Glass Training of the Future. SPEAKERS Eileen Whitaker Sr. Learning & Change Management Consultant. Traveling

“Here’s a crazy, bad, wonderful idea…”

Like Alice, Choose to Believe 6 Impossible Things

Every Morning

And then remember, Nothing is Impossible!

Thank You