Thoughts from the Shed: Benefits and Challenges of Managing a Remote Team Remotely

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THOUGHTS FROM THE SHED BENEFITS AND CHALLENGES OF MANAGING A REMOTE TEAM REMOTELY

Transcript of Thoughts from the Shed: Benefits and Challenges of Managing a Remote Team Remotely

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THOUGHTS FROM THE SHED

BENEFITS AND CHALLENGES OF MANAGING A REMOTE TEAM

REMOTELY

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SUZY BATES [email protected]

FOUR KITCHENS

AUSTIN, TX

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WORKING REMOTELY AND

MANAGING REMOTELY

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BENEFITS

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DRAWBACKS

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COMMUTE

NO COMMUTE! WOO HOO!

ALTHOUGH…

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ISOLATION

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PEOPLE

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INTERACTIONSIn Person Video Conf Audio Conf Text/IM

Facial Expressions Yes Sort Of No No

Gestures Yes Sort Of No No

Inflection Yes Yes Sort Of No

Words Yes Yes Yes Yes

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PRACTICAL TIPS

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LUNCH OUT

ONCE A WEEK

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TIMESET YOUR SCHEDULE

STARTING AND ENDING ARE IMPORTANT

BUFFER TIME

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WORKSPACE

DEDICATED

WITH A DOOR

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EQUIPMENT ISN’T

EVERYTHING

BUT IT HELPS

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AUDIO/VIDEO CONFERENCING

MULTI-TASKING

MUTING

RECORDING

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VIDEO CONFERENCING

BRADY BUNCH

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VIDEO CONFERENCING

FOCUSED

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VIDEO CONFERENCING

LOOK AT THE CAMERA

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VIDEO CONFERENCING

RBF

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CHANGING YOUR STYLE

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WORKS GREAT IN PERSONIN PERSON MEETINGS

SWINGING BY

HAVING LUNCH

CHATTING AT THE COFFEE MACHINE

SHARING AN OFFICE OR SPACE

EVERYONE IN A ROOM WHEN HAVING CLIENT MEETINGS

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NOW YOU HAVE TO TRY HARDER

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CHECK INS

PERSONAL

PROJECT

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DROPPING IN

ATTEND MEETINGS

VIEW AND ENGAGE IN IM CHAT ROOMS

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SCHEDULE TRANSPARENCY

YOUR SCHEDULE IS MORE VARIABLE

BE TRANSPARENT

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REPORTING STATUS

WHAT ARE YOU DOING?

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SCHEDULED ORGANIC TIME

VIRTUAL HAPPY HOURS

GROUP LUNCHES WITH IN-TOWN CO-

WORKERS

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ELECTRONIC RANDOMNESS

OPEN VIDEO CONFERENCE LINES FOR

HANGING OUT

IM CHANNELS FOR NON-WORK SPECIFIC CHATS

JUMP ON A VIDEO CALL

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CLIENT MEETINGS

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BEING AWARE

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RED FLAGS

TRANSPARENCY PROBLEMS

PEOPLE ARE MYSTERIOUSLY NOT AVAILABLE

EXPRESSIONS DON’T MATCH WORDS

DROPPING IN IS A PROBLEM

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RED FLAGS

NOT LISTENING

REFUSE TO USE VIDEO

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INTROVERTS VS. EXTROVERTS

OFFICE <> EXTROVERTED

HOME <> INTROVERTED

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MOVING AND WFH

THIS IS A POTENTIALLY HAZARDOUS SITUATION

MAKE FRIENDS

ENGAGE IN YOUR COMMUNITY

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CLIENTS

MANY ARE STARTING FROM ZERO REMOTE EXPERIENCE

TRAINING AND SHARING

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CAN IT WORK?

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SMALL GROUP DISCUSSIONS

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PICK A TOPIC

CLIENT ISSUES

PART TIME EMPLOYEES (OR VACATION)

TRANSITIONING TO REMOTE

PARTIAL REMOTE (OFFICE AND REMOTE WORKERS)

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THANK YOU!