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Technologies by Mainstream Adoption Timeline, Value, and Risk

KEY TAKEAWAYS

1. Migration to cloud-based architectures has accelerated, especially as Infrastructure makes more use of managed cloud services. Infrastructure organizations plan to triple their use of managed cloud services over the next two years, while use of public cloud will hold at just under 10% of capacity. Cloud usage is clearly maturing, as its use is being split more evenly across development, test, and production environments.

2. CRM/marketing and e-mail/collaboration services are on the front lines of public cloud and mobility. Infrastructure organizations are taking advantage of the cloud and mobile environments to advance collaboration—the first wave of mobile collaboration apps development is already underway, and Microsoft’s 365 solution is anticipated to see mainstream adoption in large enterprises in 2014.

3. More infrastructure investments to support big data are anticipated over the next two years. Over one-third of Infrastructure teams have invested in technologies such as big data–ready storage, Hadoop, and in-memory analytics. But only one-fourth of organizations have made the necessary process and talent investments to enable big data capabilities effectively.

4. Anticipated near-term investment in “software-defined infrastructure” signals a shift in critical dependency from hardware to software. Despite concerns over marketplace maturity, more organizations are planning to deploy software-defined networks and software-defined storage in 2014, reflecting an ongoing trend toward commoditization in the hardware space.

5. Security technologies are maturing faster than organizations’ adoption readiness. Organizations are poised to adopt new tools for APT monitoring and detection, unified threat management, and context-aware firewalling by 2014 amid concerns over organizational and process readiness to take advantage of these technologies yet.

Emerging Technology Roadmap, 2013–2016Over 400 IT Professionals from 84 Companies Collaborated to Benchmarkthe Adoption of 73 Infrastructure and Operations Technologies

CEB Infrastructure Leadership Council

Hosting: SaaS CRM Solutions* Storage: Primary Storage Data Deduplication Network: 4G Mobile Data* Security: Web Application Firewalls,* Identity Management Tools, Security Analytic Tools

MAINSTREAM BY 2013H1:

High Value

UNCERTAINTY FACTOR

Blue denotes technologies for which significant uncertainty exists on value and risk (33% or more responded “no opinion”).

Medium Value Low Value

ENTERPRISE VALUE

Calculated based on a prescriptive analysis of three factors where the technology has the potential to demonstrate enterprise value:

Please note: Security uses modified assessment factors.

Employee Computing and Mobility includes an additional factor: Improves enterprise employee productivity

� Reduces Infrastructure Cost

� Improves Infrastructure Service Speed

� Improves Infrastructure Service Quality

Calculated based on a prescriptive analysis of four factors where the technology presents potential risks to value capture when deployed:

� Marketplace Maturity Risk

� Architecture Fit Risk

� Security Risk

� Support Risk

Please note: Security uses modified assessment factors.

DEPLOYMENT RISK

High Risk Medium Risk Low Risk

PARTIAL LIST OF PARTICIPATING COMPANIES

Hosting/C

loud

Empl

oyee

Com

puti

ng a

nd M

ob

ility

Security

Storage

Public Cloud-Based Storage*

< 50% Adoption by 2016

2015

2016+

2014

2013

Public Cloud-Based PaaS*

Low-Energy Servers

Public Cloud-Based Databases*

Network

Contact CEB to Learn More +1-866-913-8101 Infrastructure.Support@executiveboard.com www.executiveboard.com/IT

Public Cloud-Based IaaS

Hadoop

SaaS Collaboration Solutions*

Converged Infrastructure

SaaS HR Solutions

Managed Cloud Services

In-Memory Analytics

Public Cloud-Based Disaster Recovery

Google Big Query

Data Warehouse Appliances

Enterprise App Store*

Microsoft Office 365

Cisco Unified Communications*

Person-to-Person Mobile Video

Network Virtualization Solutions*

Software Defined Networks (SDNs)

Wi-Fi as a Primary Network

Network Fabrics

Voice Over Wi-Fi

3D Printing

Microsoft Lync*

Mobile Collaboration Apps

Bring Your Own PC

Near Field Communications

Mobile OTA Payment

Gmail for Enterprise

VPLS (Virtual Private LAN

Services)

Application Delivery

Controller (ADC)

XML Gateway Protection Tools*

Unified Threat Management Tools

APT Monitoring

and Detection Tools

Security as a Service

Context-Aware Firewalling*

Folder-Level Encryption

Local VDI

Mobile Supply Chain Apps

4G Enterprise WAN

In-Location Positioning

Mobile CRM Apps

Mobile ERP Apps

Mac OS X for Enterprise Desktops/Laptops

Fiber Channel Over Ethernet*

Flash Storage Arrays

Network Unified Storage (NUS)Software

Defined Storage

Content Addressable Storage (CAS)*Application

Centric Storage

Self-Encrypting Drives (SED)

Trust on a Chip

End-User Biometrics

Runtime Application Self-Protection

Linear Tape File Systems (LTFS)NoSql

Cloud-Based Archiving for E-mail/IM* Hybrid SSD’s

In-Memory Database Management Systems

SaaS Supply Chain Solutions*

SaaS ERP Solutions

Massively Multi-Core Servers

SUSTAINABLE RESPONSIVENESS

Asterisk (*) denotes investments correlated with Infrastructure’s ability and confidence that it can sustain service speed and quality regardless of demand/supply shifts.

Source: CEB Infrastructure Services Sustainability Benchmark Data.

Mobile Enterprise Asset Management

Apps

Google Glass

Source: CEB analysis.