Think You've Tested Your DR Plan? Think again!
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Transcript of Think You've Tested Your DR Plan? Think again!
HOUSEKEEPING
• This webinar is being recorded and an on-demand version will be available at the same URL at the conclusion of the webinar
• Please submit questions via the button on the upper left of the viewer
• If we don’t get to your question during the webinar, we will follow up with you via email
• Download related resources via the “Attachments” button above the viewing panel
• On Twitter? Join the conversation: #DRplan, #HOSTINGspeaks, @HOSTINGdotcom
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• Why are we here?• To understand the common types of
change happening in your IT environment
• To discuss the impact these changes have on your recovery posture
• To learn how HOSTING’s Cloud Replication product enables continuous testing!
WELCOME!
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• Who is this guy anyway?• Darrell Hyde – CTO, HOSTING
• 18-year veteran of the managed hosting industry
• Survivor of many disasters
• Learner of many lessons
• Passionate believer in continuous testing
WELCOME!
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MY FIRST DISASTER
• September 1999, Hurricane Floyd• Category 4 storm
• Winds up to 155 mph
• $4.5B in damages
• 57 deaths
• 2.6 million displaced
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• Working for a local ISP in Delaware
• Office and colo facility located next to a river known to flood
• No backup power
• Customer servers located on the first floor
• Telco demarc in an old shed behind the building
MY FIRST DISASTER
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• Guess what happened next…• Building flooded
• Power lost
• Servers under water
• Telco demarc fried
• Techs scrambling in the dark to move equipment upstairs
MY FIRST DISASTER
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• What did I learn from this experience?• Location, location, location
• It’s not if, it’s when
• Only as strong as your weakest link
• If it happened once, count on it happening again
MY FIRST DISASTER
SOME FACTS
Disaster Recovery Journal
80% Of U.S. Companies
Lack a DR plan
50% Of SMBs Worldwide
Have no Recovery PlanSymantec 2011 SMB Disaster Preparedness Survey
Global 72% Of SMBs WorldwideWith a Plan Have Never Tested It
Symantec 2011 SMB Disaster Preparedness Survey Global
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• Your IT environment is constantly changing• Software team releasing new code
• Systems team applying OS updates
• Network team deploying new firmware
• Security team deploying updated policy
• Storage team adding capacity
• Users moving from local to remote to mobile
• Users introducing new end devices
• …and so on…
SOME MORE FACTS
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• What isn’t constantly changing?• Offsite backup tapes
• The DR binder gathering dust on the shelf
• The emergency contact list in the DR binder
• The workload that you based your DR plan on
• The annual DR test / BBQ
SOME MORE FACTS
WHY AREN’T DR PLANS TESTED?
40% Fear Disruption
To CustomersSymantec 2009 Disaster Recovery Survey 27% Fear
Disruption
To Sales and RevenueSymantec 2009 Disaster Recovery Survey
48% Lack The Resources
To Test RegularlySymantec 2009 Disaster Recovery Survey
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• DR testing should not…• Negatively impact customers
• Negatively impact employees
• Negatively impact revenue
• Be an excuse to drink with your coworkers on the weekend
THERE HAS TO BE A BETTER WAY
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• Customizable recovery plans
• Non-disruptive testing
• Push-button test AND failover via the HOSTING Customer Portal
• White glove onboarding always includes a successful test
• RPO adherence monitored by HOSTING
HOSTING CLOUD REPLICATION
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• Flexible replication scenarios:• Replicate between HOSTING Public
Clouds
• Replicate between HOSTING Private Clouds
• Replicate from your on premises infrastructure to HOSTING Cloud Sites:• Denver, CO
• Louisville, KY
• Newark, DE
HOSTING CLOUD REPLICATION
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• Your IT environment is an ecosystem that’s constantly changing
• Your recovery posture must reflect this
• Tapes and binders are not a DR plan
• Test as your environment changes
• Cloud Replication from HOSTING enables continuous testing!
WHAT DID WE LEARN?