Think You Know Kofax

7/28/2019 Think You Know Kofax

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Think you know Kofax? Think again!

David Wright

Solution Enablement Specialist


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Kofax Vision: To make the First MileTM of business smarter.


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System of Engagement

Building a Smart Process Application

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System of Record

POP

MFP

FAX

SMS

Lotus/Exchange

Webservice

Folder

API

EDI

one way

two way

custom

Information flow

Scanner


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Building a Smart Process Application

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System of Record

one way

two way

custom

Information flow

POP

FAX

Scanner


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Connecting an MFP

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System of Record

MFP

Folderone waytwo waycustom

Information flow


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Small Office Archive Solution

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System of Record

one waytwo waycustom

Information flow

Scanner


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Agile Mobile Capture Solution

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System of Record

eMAIL

SMS

one waytwo waycustom

Information flow


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Kofax Capture Options

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A-Z

0$


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Kofax Transformation Options

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Work together with your Kofax Sales Engineer

Kofax Sales Engineers are in constant contact with eachother

They help each other with designing complex solutions.

They have access to many years of experience, demos

and designs.

Self-diagnosis and self-cure are usually not the best way.

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FatihKaraolu Bo J in


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Customer Qualification

Vision why the company exists, purpose, mission

Simplify, best in field, best services, innovate

What is the corporate vision on the website?

Goals - what they want to do

Improving speed, quality, service, growth, efficiency, market position, trust

Automate, transparency, customer satisfaction, prioritize Save money, create value

Needs - what they need to do to achieve a goal

Comply, digitize, migrate, simplify, integrate, secure, retrieve, track, streamline,touchless, measure , keep employees happy and content, failure is not an

option.Pains - prevents them from reaching a goal.

What happens if we do nothing at all?

Slow, intransparent, lost, wrong, complaints, increasing costs, complex, wasteful,no resources

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Customer Qualification - East Coast USA DMV

Vision

is a model state agency delivering exceptional customer serviceand promoting effective and efficient business processes,professional employees, innovative technology and strategicpartnerships.

Values

Competent, Committed, Courteous

Goals

Administer the State's motor vehicle licensing and titling laws by

maintaining strict controls to deliver secure and valid identification, licenses,

property records

accurately account for the receipt and timely distribution of all revenuecollected

provide the best customer service for serve our citizens.

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East Coast USA DMV

Needs

Reduce the time of the front counter experience for customers;

Improve customer service response time;

Implement and administer Legislative mandates for Records Retention policies;

Provide platform for long-term scalable and sustainable growth.

Pains Security

Document transportation from remote site for imaging;

Internal data access.

Legal action (audit compliance, records retention).

Status quo

Enterprise IT initiatives

System consolidation and integration (reduce redundancies, islands)

Platform upgrades

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Customer Qualification South Asia

Vision

To be the nations most preferred General Insurance Company.

Goals

To create unmatched value for our customers, employees, businesspartners and shareholders by delivering remarkable service that is

consistent, fair and transparent. Prioritize Customers

Needs

Customer Satisfaction

Increase Number of documents processes per dayPains

Document storage

Transport Document from remote sites for Verification

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Customer Qualification - Insurance company

Vision

Close and humanistic, honest and direct, realistic and practical,collaborative

Goals

Prioritize claims

Improve customer experienceNeeds

Innovation, response to customer, proactivity

get away from personal bottleneck and reduce processing time

Pains Misclassification of documents

missed deadlines

poor customer retention

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Logistics South East Europe

Vision

Logistic leading company, innovative, creative and smart, wants to have the latesttechnologies in order to Do More with Less

Goals

Get the data into their systems in order to get their money quicker

Example: proof of delivering the goods (CMR) scanned by the drivers when they arrive at the

final destination

Needs

Digitize all transport related papers in 3 countries

Use existing data to help the users to be more efficient

Relate each document to which goods it belongs to

Pains

Complex documents

Little experience with scanning/extracting data

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!!!These needs do

not relate to thecore goals of a

logistics company


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Land Registry Office - Central Europe

Vision

To make property transactions secure, integrated, accessible and easier for all.

To become an efficiently operating and successful institution, which guaranteesgeo-referenced real property related rights for facilitating secure propertytransactions and providing an infrastructure and services for economic,environmental and social purposes.

Goals Create a profitable value added service (via selling the data researched,

analyzed, statistical, etc.)

Needs

A system can turn existing paper documents into valueable, structured database(and images)

Pains

Not able to execute the EU funds, project fails (heads fall) wrong supplier/solutionchoosen

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Document Scanner vs Smartphone

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8.4 - 8.7Megapixels

5-8 Megapixels, 2012

300 dpi (US Letter or A4) 12 Megapixels, 2013


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Topology of Kofax Products

Pipe FlowHub Graph

Think You Know Kofax

Documents

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