These are the Slides to use and complete when watching

The New 3D Leadership DVD System

-the 3D Model for leading edge performance.

There are also questions for reflection or discussion at the end of each Chapter.

Feel free to email smahar@intd.com.au for any queries or answers.

“We’ve worked with Shane and his 3D Leadership System for some years.

This DVD is an effective companion to Shane’s Management Workshops and can comfortably

be utilised as a self-paced tool.”Carolyn Barker – National Director – Australian Institute of Management

© INTERNATIONAL TRAINING & DEVELOPMENT 131 Beach Street, Port Melbourne 3207

Tel: +61 3 9646 4311 Mobile: 0418 368 337Email: smahar@intd.com.au Website: www.intd.com.au

Effective Leadership

The Acid TestThe Acid Test

is not what happensis not what happens

when you’re there,when you’re there,

it’s what happensit’s what happens

when you’re --- -----!when you’re --- -----!

1 Dimensional Leadership 1 Dimensional Leadership BehaviourBehaviour Model Model

AutocraticAutocratic DemocraticDemocratic

Good/BadGood/Bad Good/BadGood/Bad

Too ----Too ---- Too ---- Too ----

**

Country Country TeamTeamClubClub

Impoverished Task

PPEEOOPPLLEE

PRODUCTIONPRODUCTION

What is the What is the best best attitude?attitude?

--------

Concern for People / Concern for ProductionConcern for People / Concern for Production2 Dimensional Leadership 2 Dimensional Leadership AttitudeAttitude

2 Dimensional Leadership 2 Dimensional Leadership BehaviourBehaviour Model Model

SSuuppppoor r t t I I vvee

Directive BehaviourDirective Behaviour

4 14 1

3 23 2

* AutocraticAutocratic

* * DemocraticDemocratic

Directive Behaviour

11 Systems Systems

22 BoundariesBoundaries

33 PoliciesPolicies

44 Responsibility / AuthorityResponsibility / Authority

55 AccountabilitiesAccountabilities

Supportive Behaviour

11 Re-Direct Re-Direct

22 Listen Listen

33 Ask Ask

4 Facilitate4 Facilitate

55 PraisePraise

Leadership Models

• 1 Dimensional Leadership 1 Dimensional Leadership B-------B-------

• 2 Dimensional Leadership 2 Dimensional Leadership A-------A-------

• 2 Dimensional Leadership 2 Dimensional Leadership B-------B-------

• 3 Dimensional Effective 3 Dimensional Effective L-------L-------

& & L---------L--------- A------- + B-------A------- + B-------

What has What has

JugglingJuggling got to do withgot to do with

3D Learning 3D Learning

& & Leading?Leading??

What have What have

Traffic LightsTraffic Lights

got to do with got to do with

3D Learning 3D Learning

& Leading?& Leading?

The New 3 Dimensional Leader• JugglesJuggles changing prioritieschanging priorities

• GreenGreen: : [ “When you’re green you grow, when you’re ripe you [ “When you’re green you grow, when you’re ripe you rot.” ]rot.” ]

• AmberAmber::

Proceeds with caution & compassionProceeds with caution & compassion

• RedRed: :

Stops to diagnose needs of team membersStops to diagnose needs of team members

• D------ & S------- as appropriateD------ & S------- as appropriate

Advantages of 3D Leadership1 People are 3D1 People are 3D2 More real than 2D Models2 More real than 2D Models3 Simpler & more practical3 Simpler & more practical4 Higher retention & application rate: 4 Higher retention & application rate:

[[ Approx. 20% with 2D Models ] Approx. 20% with 2D Models ] [ Up to 100% with The New 3D Leadership DVD ][ Up to 100% with The New 3D Leadership DVD ]

5 2D Models focus is only on the 5 2D Models focus is only on the WhatWhat to do to do The 3D Model focus is on the:The 3D Model focus is on the:What, W---, W----, W-- & H-- to doWhat, W---, W----, W-- & H-- to do

6 The 3D Model is interactive & built together6 The 3D Model is interactive & built together7 It explores both effective L------- & L---------7 It explores both effective L------- & L---------

10 Key Benefits of 3D Leadership

1 Create a committed, empowered & successful team1 Create a committed, empowered & successful team

2 Eliminate unnecessary stress 2 Eliminate unnecessary stress

3 Gain effective life / time management priorities3 Gain effective life / time management priorities

4 Increase mutual respect, trust & team synergy4 Increase mutual respect, trust & team synergy

5 Maximise productivity – simple performance management tools5 Maximise productivity – simple performance management tools

6 Gain real communication, creativity & lots of celebration6 Gain real communication, creativity & lots of celebration

7 Immediate increase in bottom line results 7 Immediate increase in bottom line results - Self and Team- Self and Team

8 Understand how different people learn differently 8 Understand how different people learn differently

9 Know what, when, where, why & how to lead9 Know what, when, where, why & how to lead

10 Apply five appropriate leadership styles as needed10 Apply five appropriate leadership styles as needed

Gain fast measurable results today

[ C+C+M ][ C+C+M ]

C_______C_______

++

C_______C_______

++

M_______M_______

CC==

Com_____________Com_____________

to do _____________to do _____________to get _____________to get _____________with the right ______with the right ______

Com________Com________

BrainstormBrainstorm = =

CC ==

Con________Con________

to do the ____to do the ____on ________on ________with _______with _______

Con______Con______BrainstormBrainstorm = =

MM==

Mot_________Mot_________

to do _______________to do _______________with a with a “ ”“ ”

and the _____________and the _____________

Mot________Mot________

BrainstormBrainstorm = =

[ T + GP = S ][ T + GP = S ]

T_____T_____

++

G_____ P_______G_____ P_______

==

S____S____

A A = = C__________C__________

++

C__________C__________

+ +

M__________M__________

K K = = T_____T_____

+ +

G______G______

P ______P ______

==

S______S______

S____ T___, S____ T___,

P______ or P______ or H____H____

Questions for your Team3D Leadership – Dimension 13D Leadership – Dimension 1

1 What are the advantages & benefits of 3 1 What are the advantages & benefits of 3 Dimensional Leadership? Dimensional Leadership?

2 Attitude = C+C+M. What is CCM? Why measure Attitude?2 Attitude = C+C+M. What is CCM? Why measure Attitude?3 Know how = T + GP. What is T + GP? 3 Know how = T + GP. What is T + GP? 4 What is the most critical learning stage & why? 4 What is the most critical learning stage & why? 5 What is the main reason a learner gets stuck at learning 5 What is the main reason a learner gets stuck at learning

stage 2? stage 2? 6 What would cause a “peak performer”, in a specific task, to 6 What would cause a “peak performer”, in a specific task, to

regress? regress?

Our F-------, A--------, B------, A------, H----- & Our F-------, A--------, B------, A------, H----- &

R------ are all based on our R------ are all based on our ThinkingThinking

T------- lead to F-------T------- lead to F-------

F-------- create A--------F-------- create A--------

A-------- lead to B------A-------- lead to B------

B------- create A------B------- create A------

A------ mold H-----A------ mold H-----

H----- build long term R------H----- build long term R------

TT ThoughtsThoughts [Practice m----- t-------- ] [Practice m----- t-------- ]

FF FeelingsFeelings [E------ your feelings][E------ your feelings]

AA Attitude Attitude [Positive e--------- or Fear][Positive e--------- or Fear]

BB BELIEFS BELIEFS [Beliefs create r------][Beliefs create r------]

AA Actions Actions [Walk your t---][Walk your t---]

HH Habits Habits [E--- to do / e--- not to do][E--- to do / e--- not to do]

RR ResultsResults [ Reap the r------ ][ Reap the r------ ]

CC Corporate Culture Corporate Culture [This is the way we [This is the way we do things around here! ]do things around here! ]

Beliefs create Reality

• Your i______ system listens to your internal dialogue.Your i______ system listens to your internal dialogue.

• The average person has approximately _____ neuron The average person has approximately _____ neuron connections [ or thoughts ] per day.connections [ or thoughts ] per day.

• You have approx. _____________________ brain cells. You have approx. _____________________ brain cells.

• Your blood circulates through your body _____times per day.Your blood circulates through your body _____times per day.

• You have _____taste buds on your tongue.You have _____taste buds on your tongue.

• You will drink approx. ______litres of water in your lifetime.You will drink approx. ______litres of water in your lifetime.

• You have about __ ________cells in your body. You have about __ ________cells in your body.

How to challenge limiting beliefs

Questions for your Team3D Leadership – Dimension 23D Leadership – Dimension 2

1 Why is it so important to be mentally tough? 1 Why is it so important to be mentally tough?

2 How can you & your team think smarter, eat better and get 2 How can you & your team think smarter, eat better and get physically fitter?physically fitter?

3 How many thoughts does the average person have per day? 3 How many thoughts does the average person have per day?

What’s the good & bad news?What’s the good & bad news?

4 Should you trust your feelings? 4 Should you trust your feelings?

3D Leadership – Dimension 23D Leadership – Dimension 2

5 Are feelings facts? 5 Are feelings facts?

6 What does “TFABAHRC” stand for? 6 What does “TFABAHRC” stand for?

7 How are you feeling? 7 How are you feeling?

8 Are beliefs facts? Can I challenge any limiting beliefs? 8 Are beliefs facts? Can I challenge any limiting beliefs? What are the benefits?What are the benefits?

Questions for your Team

3 Dimensional Leadership3 Dimensional Leadership

What are the 5 appropriate What are the 5 appropriate

Leadership style/s? Leadership style/s?

Learning Stage 1 = Learning Stage 1 = D_______ or T_______ D_______ or T_______

Learning Stage 2 = Learning Stage 2 = C_______ or S_______C_______ or S_______

Learning Stage 3 = Learning Stage 3 = S_______ or L____ D_S_______ or L____ D_

Learning Stage 4 = Learning Stage 4 = D_______ or L____G_D_______ or L____G_

Learning Stage 5 = Learning Stage 5 = D_______ or L_____F_D_______ or L_____F_

How to Negotiate Up

- to get your Needs met:

How to Diagnose Down:

- to get your team members Needs met:

In Learning Stage 1:

We are generally open to taking on something new and exciting.

At this stage our attitude is usually positive while our know-how is low.

We are usually feeling enthusiastic and eager to learn about this new and exciting project, task or hobby. We might also experience mixed emotions. Feelings of anxiety, nervousness and maybe procrastination are quite common, prior to and during this initial stage of learning.

At this time we need to be given clear, concise instructions by the “project leader” [i.e. someone who has extensive know-how and positive attitude about the project.] We need to be told specifically what to do.

We need Direction

In Learning Stage 2:

We now know that we don’t know what to do, because by now we have usually “jumped into the project at the deep end” only to realise that we are “sinking”. Whilst we have been told what to do, too often it didn’t make sense at the time.

We realise that we now need help to show us how to do it. We may feel overwhelmed – like we are drowning. Our self-talk is spiralling downwards in a sea of self-confusion and maybe disillusionment.

Our know-how might be on the rise but our attitude may plummet to the depths of despair. This may result in us “giving up” on the project altogether.

We need to either assert our need for help or be shown the way out of this dilemma. Either way, it is critical that we get our needs met or we cannot progress.

We need support

In Learning Stage 3:

As we move forward cautiously, learning to know, we feel a mix of positive and negative emotions.

Whilst we have acquired more know-how, we are aware it is not yet fully developed and therefore we may be feeling shaky, unsure and uncomfortable.

With continued support and encouragement we can progress to the next stage. We have observed the “project leader” successfully demonstrate how to complete the task.

We need the leader’s on-going encouragement and coaching, and our confidence slowly builds.

We need to practice

In Learning Stage 4:

Both our attitude and know-how are high, due to our efforts as well as the support of the leader. We are feeling on top, successful and in control of the situation.

We need to be trusted on the job, recognised for our improvement and to be acknowledged as a key contributor. If we don’t receive the recognition we believe we deserve, at Stage 4, our know-how will stay high, but our attitude may slide all the way back down to Stage 2.

Eventually we may lose our drive to progress, and we may decide to look elsewhere for a more fulfilling environment where our contribution will be recognised and rewarded.

We need recognition

In Learning Stage 5:

We are not just doing the job, we are now mastering it with confidence, commitment & motivation. We may also be learning how to develop, inspire and coach others. We feel as though we are now putting something back [helping others as we were helped] and adding value.

At Stage 5, we need to be given recognition, and maybe extra responsibility, further development and promotion. If we are further progressing towards leading others, then we will also need coaching and mentoring from a competent leader, who can develop our leadership skills.

It is critical that we keep updating their skills. Learning is a continual journey, not a destination, and a changing environment is the only thing that stays the same.

We may need new challenges

Questions for your Team

3D Leadership – Dimension 33D Leadership – Dimension 3

1 What’s the difference between needs & wants? 1 What’s the difference between needs & wants? 2 What happens if you under-supervise? 2 What happens if you under-supervise? 3 What happens if you over-supervise? 3 What happens if you over-supervise? 4 What do people need when they are at learning 4 What do people need when they are at learning

stage 1 [ in a specific task ] ? stage 1 [ in a specific task ] ? 5 What do people need when they are at learning 5 What do people need when they are at learning

stage 2 [ in a specific task ] ? stage 2 [ in a specific task ] ?

Questions for your Team3D Leadership – Dimension 33D Leadership – Dimension 3

6 What do people need when they are at learning 6 What do people need when they are at learning stage 3 [ in a specific task ] ? stage 3 [ in a specific task ] ? 7 What do people need when they are at learning 7 What do people need when they are at learning stage 4 [ in a specific task ] ? stage 4 [ in a specific task ] ? 8 What do people need when they are at learning 8 What do people need when they are at learning stage 5 [ in a specific task ] ? stage 5 [ in a specific task ] ? 9 What leadership style/s would you choose if you 9 What leadership style/s would you choose if you were an effective leader? were an effective leader? 10 Why do you need to demonstrate 10 Why do you need to demonstrate 5 appropriate leadership styles? 5 appropriate leadership styles?

* Tasks - Priority - % - Learning Stage – Needs = * Tasks - Priority - % - Learning Stage – Needs = Leadership StyleLeadership Style1 1 22334455667788991010

* Measure * Measure AAttitude & ttitude & KKnow How now How [ [ AA= CCM & = CCM & KK = T + GP = T + GP ]]

PP plan percentages & prioritiesplan percentages & prioritiesEE empowerempowerRR r---------- is number 1r---------- is number 1FF f------- - praise or re-directf------- - praise or re-directOO optimum o------ - you / me / team optimum o------ - you / me / team RR review frequentlyreview frequentlyMM measure it - ATTITUDE [ CCM ] measure it - ATTITUDE [ CCM ] Q-------, Q-------,

Q------, C--- , T---Q------, C--- , T---AA “A Test” = a----- + a----- + a--“A Test” = a----- + a----- + a--NN negotiate up & down to get n---- metnegotiate up & down to get n---- metCC coaching checklist [ refer to ]coaching checklist [ refer to ]

EE = effective leadership= effective leadership

POSITIVEPOSITIVE NEGATIVENEGATIVE

P____P____ but notbut not ArrogantArrogant

C_________C_________ but notbut not WeakWeak

P____P____ but notbut not AutocraticAutocratic

S_____S_____ but notbut not A BullyA Bully

A________ A________ but notbut not AggressiveAggressive

V________V________ but notbut not UnrealisticUnrealistic

A________A________ but notbut not PermissivePermissive

V____ + P______ =

P_____

S____ V_____ + S_____ P_____=

E___________

Questions for your Team

Performance Management SystemPerformance Management System11 What are the 4 [ four ] parts to Performance Planning? What are the 4 [ four ] parts to Performance Planning? 2 What are the 3 [ three ] keys to Performance Planning? 2 What are the 3 [ three ] keys to Performance Planning? 3 What does the “Performance” mnemonic stand for? 3 What does the “Performance” mnemonic stand for? 4 What is Number one Priority - Importance or Urgency? 4 What is Number one Priority - Importance or Urgency? 5 What quadrant should you ideally spend 80% of your 5 What quadrant should you ideally spend 80% of your

time? time?

Questions for your TeamPerformance Management SystemPerformance Management System6 When learners are at *L/S 1, why is 6 When learners are at *L/S 1, why is DirectingDirecting better than dictating? better than dictating? 7 When learners are at *L/S 2, why is 7 When learners are at *L/S 2, why is Coaching Coaching better than better than

Smothering? Smothering? 8 When learners are at *L/S 3, why is 8 When learners are at *L/S 3, why is Supporting Supporting better than being a better than being a

“Nice Guy”? “Nice Guy”? 9 When learners are at *L/S 4, why is 9 When learners are at *L/S 4, why is DelegatingDelegating better than better than

abdicating? abdicating? 10 When learners are at *L/S 5, why is 10 When learners are at *L/S 5, why is Duplicating Duplicating better than doing better than doing

too much? too much? *L/S = Learning Stage*L/S = Learning Stage