Organizational Behavior –

Healthier * Cleaner * Safer

Why ThermoFisher?

About ThermoFisher Scientific

ThermofisherThermo Fisher Scientific is multinational, Biotechnology

product development company (B2B)

Formed in 2006;After merger of Thermo Electron(founded in 1956) and Fisher scientific(founded in 1902)

• They are in business of Manufacturing, Servicing, Biotech Solution & application and R&D.

• We are focusing on their India's operation• Operations in India:- Sales and Marketing Servicing and maintenance Logistics Application Support

JOURNEY

Organization Structure & Design

Hybrid structureDivisional +Geographical

• PICTURE HERE

Organization ConfigurationMintzberg model

Mechanistic or Organic Design?

ThermoFisher has a mix of both the designs. For operating such a huge company, bureaucratic rules are imperative. At the same time this company which is driven by innovation needs organic deign for flexibility and innovation.

Strategy• Differentiation Strategy• Analyzer Strategy• Global Strategy for standardize

products• Multi-domestic Strategy for

marketing, sales and services

Measuring effectiveness1. Goal Approach - Revenue2. Internal Process Approach- Globally no union - No strikes- Smooth well oiled internal process and good

communication- Well connected with HR- Use of SAP and LOTUS notes for sharing

information-Dept. activities are well linked with one another to

ensure high productivity3. Strategic Constituents ApproachKey stakeholders are community, customers and employees

Integrated Model

Relationship with Organizations

Resource Dependency Theory

Tie up:- Hitachi for manufacturing PCBs (patented)Exclusively for TF

It has acquired no. companies in last few year on whom it was depended.

Acquisitions and Brands Currently Owned by Thermo-Fisher

Entering the Global ArenaMotivations for global expansion

• Economy of scope: • Low cost of production -China, India

Culture

Culture:Culture: Formals, Open Cubical for all, walls with picture of DNA and related informationUnderlying values: Collaboration, Team Work, Constant Change, Giving respect to all, Helping each other, Ethical, High commitment towards work.

CSREthicsRole model

Values

ROLE MODEL

Embody the 4-I ValuesDelight CustomersCommunicate openly and honestlyFocus on growthChampion employee development

Culture change And ThermofisherLifeTech Co. : Acquired by TF in 2013

• Culture in LifeTech: Employees could spend longer time with customers for service related issues even when instruments are out of warranty and contracts, but it is changed after Acquisition. Converts.

• Now TF is more focused on revenue

Control and T.F.

Performance Management And Development (PMD)

• Bureaucratic control• Outcome Control

Communication and coordination

IntranetKnowledge SharingERPSAP

Customer RelationshipE- Business

Size and Thermo Fisher

• Global Employees: 50,000• - Revenue of 17.1 Billion dollars for ‘ 13- ‘14• - Giant Company but it has flavour of small

co.- Formalization along with Decentralization• A giant company with a mindset of a small

company

Work Place Technology and Design

-Semi Automated plants-Use of machines as well as human labour-Small Batch production for instruments and large batch production for consumables

Change Of Strategy with change in technology• Started obsoleting capillary sequencer instrument

and its services to motivate sales of new technology based next generation sequencers

(based on semiconductor chip for sequencing)

• Use of Lotus Note software for knowledge and information sharing purpose as well as for tracking employees daily activity.

Thank You