Then, Now, and Always — Here for You.

2 0 1 6ANNUAL REPORT

Then, Now, and Always — Here for You.

THE ARC ONEIDA-LEWIS CHAPTER, NYSARC

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2016 was a year of witnessing our great strength in advocacy and innovation. First, we were proud of our staff and community for the support we received during the massive and statewide “Be Fair to Direct Care” campaign. Our voices were heard after a year-long public campaign to increase the wages for our direct care professionals at the agency and across the state. We stood together with other agencies to let tell our legislators and Governor how important our staff are to those we support and their families. We were successful with getting wages increased for the next year for our staff and appreciate our local legislators’ support and understanding.

We also focused on innovation and building on our strengths and creativity for new business enterprises for those we support in our agency. On August 1, 2016 we successfully opened a new program that is growing into a unique deli business in Lowville, NY that will be operated by those we support. The community support has been incredible along with our creative staff.

Continuing with our focus on innovation, in December of 2016, we were ecstatic to learn that we received a substantial grant of just under $1,000,000 from the

Dormitory Authority of the State of New York to build a robust telehealth system across the agency. In addition, we are working with other community providers and state officials to provide this important health system to our community.

October, 2016 was an important anniversary for our entire agency. We celebrated the merger of Oneida and Lewis County ARC chapters that occurred in 1996. While mergers can be challenging, we have always seen that our staff, no matter where they are in our agency, continues to always work together for our mission and those we support in the agency.

Our successes last year is due to the great staff we have and our culture of innovation and advocacy, and the great community support we continue to receive across our two counties.

We look forward to more achievements and successes in 2017!

A MESSAGE FROM KAREN KOROTZER

CHIEF EXECUTIVE OFFICER The Arc, Oneida-Lewis

Chapter, NYSARC

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2016 was a year of advocacy the likes of which I haven’t seen in some time. The bFair2DirectCare movement brought all 48 chapters of NYSARC together, along with many service agencies from across New York State. The Arc, Oneida-Lewis Chapter participated in rallies, made many visits to local elected officials, and used all available mediums to spread the word about the need for a fair funded wage increase for Direct Support Professionals. Never in my time as a Board Member, or officer of the Board, have I seen a statewide coalition with such purpose and determination. As it has been pointed out time and again, these employees are the backbone of this Agency and others like it. Without the dedication and person-centered services provided by DSPs, people we support would suffer. As a sister of a person who receives services at The Arc, I shudder to think of a world without the services and supports provided by these outstanding people.

The greatest part of the bFair2DirectCare movement is that it worked. On March 29, 2017, Governor Andrew Cuomo announced the addition of $55 million dollars to the final state budget, which

was passed by lawmakers. According to Governor Cuomo, this funding means a 3.25% wage increase for DSPs will take effect as of January 1, 2018, with another 3.25% increase taking effect on April 1, 2018, for a total combined 6.5% pay increase.

We are thankful to the Governor for acting on this important issue, but there is still much work to be done. A fair funded wage means a real living wage must be provided for these jobs and this is a start. My sister is going to need services for the rest of her life, and so will the over 1,700 people supported by The Arc, Oneida-Lewis Chapter. We must continue to value the people who choose this noble profession as their career. As you will see in this Annual Report, The Arc is well equipped with a staff that goes above and beyond to support people every day. Let us always admire, respect, and treasure DSPs for the essential work they do. As was proven, together we can accomplish great things.

A MESSAGE FROM JOANNA GRECO

PRESIDENT, ARC BOARD OF DIRECTORS, 2016-2017 The Arc, Oneida-Lewis

Chapter, NYSARC

Arc Board of Directors 2016-2017Joanna Greco,

PRESIDENT

Steve Gassner, VICE PRESIDENT

Jim D’Onofrio, TREASURER

Zaida Morell, SECRETARY

Brian Bellair Maureen BoscoEvon ErvinJohn Kowalczyk, DDS Anthony LaPollaDavid MathisLeland McCormacDeborah McGrathRuth RidgwayDavid ScharfNoreen Sheridan


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$9,000,000

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$18,000,000

$21,000,000

2016 Revenue Sources

$ Amount PercentResidential Services 10,091,096 30.87%

Day Services 5,585,935 17.09%Employment Solutions 7,298,394 22.32%

Community & Family 3,011,606 9.21%Service Coordination 1,680,423 5.14%

Children Services 196,104 0.60%Transportation 1,660,042 5.08%

Other 325,361 1.00%Administration 2,841,970 8.69%

Total 32,690,931 100.00%

FISCAL REPORT

2016 Expenses

2016 Expenses

$ Amount PercentMedicaid 24,422,216 75.64%

OPWDD/OMH 1,408,704 4.37%Subcontract Income 2,323,389 7.68%

Program Fees 1,781,172 5.64%DoH SED and Schools 1,154,600 3.50%Food Stamp Revenue 291,912 0.94%

County Funding 50,000 0.09%Contributions 117,937 0.42%

Chapter & Other 1,554,244 1.72%

Total 33,104,174 100.00%

2016 Revenues

2016 Revenues

OPWDD = NYS Office for People with Developmental DisabilitiesOMH = NYS Office of Mental HealthDoH = NYS Department of HealthSED = NYS Education Department

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Employee RecognitionEach year in November, The Arc holds an Employee Recognition Dinner to acknowledge the longevity milestones of employees and the employees of the quarter. Awards for Team of the Year, President’s trophy, and Employee of the Year are announced. Congratulations to the 2016 recipients on their well deserved honors.

Employee Recognition Celebration & Dinner | NOVEMBER 7, 2016

2016 PRESIDENT’S CUP RECIPIENT, ART PLANTZ

ROBBIE STEVENS, 2016 EMPLOYEE OF THE YEAR, AND HIS FAMILY

2016 EMPLOYEES OF THE QUARTER 2016 TEAM OF THE YEAR – EMPLOYMENT SPECIALISTS, ONEIDA & LEWIS COUNTIES


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Nickelback Redemption CenterIn December of 2015, The Arc purchased and began day to day operation of The Nickelback Redemption Center in Waterville. As owners of Waterville’s only bottle and can return service, The Arc set out with a goal to provide meaningful employment opportunities for people with developmental disabilities.

Currently, seven people have been employed by The Arc at Nickelback, with the site providing community based work assessments and vocational training opportunities for many others. In 2016, The Nickelback Redemption center took in over 5 million cans and bottles, one million more than originally projected. Nickelback also provides redemption services for over 100 local businesses, and many fundraisers and bottle drives.

Ribbon Cutting at Nickelback Redemption Center

| DECEMBER 1, 2015

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Fine ArcThe Fine Arc program held its fifth Annual Interpretation Art Exhibit and Reception at The Players of Utica Theatre. Many people attended the show to view exquisite art, and purchase pieces to take home with them. The talent on display was remarkable.

Cruisin’ Into WatervilleAt The Arc, the Chef’s Express program is well known throughout the Agency for their mouthwatering, handmade desserts. Most notably, their cupcakes are the stuff of legend. For the first time, they had the chance to put their talent on display in the public, showcasing different varieties of cupcakes at the Cruisin’ into Waterville event. Over 300 cupcakes were handed out as a reward for people who donated to The Arc. A sweet afternoon for all involved!

Happy HalloweenThe Residential Halloween party was one of the biggest yet! People we support and staff were unrecognizable thanks to some marvelous costume and make-up work. It was great to see everyone, young and old, embrace the Halloween spirit!


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The Arc’s Employment Solutions department held recognition events to honor local businesses who employ people with disabilities. Bon Appetit’ at Hamilton College and Josh’s Riverside Restaurant in Croghan received Employer of the Year honors. Andrew Marshall was recognized for his 2016 Joslin Award, presented by NYSID, Preferred Source Solutions. More than 100 employers in Oneida and Lewis Counties have hired people supported at The Arc.

The Arc continued to feature the outstanding work of staff by Celebrating Our Remarkable Employees with more CORE Patrol visits. Board Members, Executive Management, and Leadership staff have visited many employees in a variety of departments, all meant to celebrate the fantastic work they do, as the name implies. The biggest CORE Patrol yet happened in 2016 at the Rome Hub of Residences operated by The Arc. The CORE Patrol surprised these deserving staff at a picnic, which turned out to be a special celebration just for them, which was planned all along.

Employer Recognition

CORE Patrol

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CollegeWorks ProgramThe CollegeWorks program celebrated its tenth graduating class in May of 2016. The pioneering program launched in 2005 as a collaborative project between The Arc and Mohawk Valley Community College.

CollegeWorks Advisory Board Chairperson, Deborah McGrath delivered the keynote speech at this milestone event. Deborah had the idea to start this program and she served as a driving force behind its launch. Over 100 students have graduated from this program since its beginning, with many more to come.

Tenth Graduating Class of The CollegeWorks Program

| MAY 24, 2016


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Continuing to Break Down BarriersIn Lowville, a new-found program called “Day Hab without Walls” is putting the focus on taking people out into nearby towns and villages, so that they can interact with the public. People we support and Arc staff gather each morning at a building located in the heart of downtown Lowville to make their plans for the day.

The goal is to help integrate people we support into society and help break down barriers or misconceptions others might have about people with developmental disabilities. Some of their volunteer experiences and sites include: Forest Finds Thrift Store, Forest Presbyterian Church, West Leyden Elementary School, Lowville Food Pantry and Mathew’s Place in Boonville. Also, in the spring, this group helped place flags on the cemetery stones of veterans. There is no limit to what people we support can do when given the opportunity.

Day Hab Without Walls Program

| ESTABLISHED AUGUST 2016

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Rotary Christmas PartyIn partnership with the Rotary Club of Utica, a Christmas party was held for people we support, now in its 46th year! Once again, Mohawk Valley Community College’s Alumni College Center was at full capacity where everyone had plenty of food, dancing, and even a visit from Santa himself. Rotarians, volunteers, and Arc staff worked hard to provide a wonderful evening for so many.

StageWorksThe StageWorks program has been thrilling audiences for over 20 years. Their most recent performance, Mary Poppins, was a sight to behold. From costumes, set design, choreography and rehearsals, to front-of-the-house operations, and of course – the magnificent cast performances, this show was one for the ages! Be on the lookout for their next performance, coming to the Clinton High School Performing Arts Complex Theater in September of 2017.

Arc PromThe Arc hosted a prom for people in Lewis County, with the help of funding by way of a Recreation Grant provided by NYSARC Trust Services. Over 150 people enjoyed food, music, and dancing with a prom court, complete with a king a queen. For many attendees, this was the first time going to a prom. They now have memories to last a lifetime.


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BOILERMAKER WATER STATION

WALK TO END ALZHEIMER’S

RELAY FOR LIFE IN LOWVILLE

AMERICA’S GREATEST HEART RUN AND WALK

Community InvolvementThe Arc remains committed to giving back to our local communities in Oneida and Lewis Counties. Employees at The Arc and people we support participated in a variety of important events, helping to raise money and awareness for some important causes. We’re happy to be able to lend this assistance, and remain thankful for the support we have received throughout the years.

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School to Work ProgramsThe Arc’s School to Work programs have grown from working with one school district and BOCES in 2004, to now servicing 14 school districts in Oneida County, with a variety of programs aimed at helping students from middle school through graduation.

In 2016, School to Work added two new, half-day programs for ninth- and tenth-grade students in Utica’s Proctor High School. This program, called Proctor Options, is just one of many services which School to Work provides for 180 students throughout the county.

We look forward to continued growth of this comprehensive program.

School To Work End-of-Year Celebration

| JUNE 7, 2016


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1996: Lewis County MergerIn 1996, The Arc of Oneida County merged with Lewis County A.R.C. to form The Arc, Oneida-Lewis Chapter.

This name holds strong today, and is no longer an acronym, as had been used in the past. The merger helped strengthen both agencies, which has led to the creation of new programs and services in both regions, a huge benefit to people we support and their families.

In 2016, The Arc proudly celebrated the twenty year anniversary of this historic merger.

TURIN DAY SERVICES BUILDING

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The Friends of The Arc Foundation was formed in 1991 to raise money to support otherwise unfunded programs and services at The Arc. In 2016, The Foundation added two new events to its lineup of fundraisers. The Swifty’s Golf Tournament and Taste of Summer events debuted to much fanfare, with the goal of making each an annual occasion. The Annual Appeal, Not So Silent Auction, Gala, and Pour Your Heart Out events rounded out a wide-ranging fundraising year.

The passion displayed by event committees made up of members of the Foundation, community volunteers, and Arc Staff, was the driving force behind each event’s success. All money raised by The Friends of The Arc stays right here in our community, supporting programs such as Early Intervention, Pre-K screening, Guardianship, and maintenance support for The Arc’s Charles B. Wolken summer camp.

The Arc is forever grateful to these dedicated volunteers for planning and executing such great events each year. To learn more about The Friends of The Arc Foundation, or to donate, please call 315-272-1532 or visit www.thearcolc.org.

A Strong Foundation

THE ARC ANNUAL GALA – 2016

A TASTE OF SUMMER – LEWIS COUNTY

POUR YOUR HEART OUT – ROME, NY


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Friends of The Arc Foundation Board 2016-2017Karyn Vitagliano,

PRESIDENT

Greg Raab, VICE PRESIDENT

Peter Baildon, TREASURER

Dawn HamlinAnthony BattagliaAnatoly BondarchukAdrienne CarboneGreg Mattacola

Ralph MigliaccioZaida MorellTim MoyerAl TahanSteve Zogby

Ruslan ZhushmaSteve GassnerCrystal GravesBeth LuveraGail Manfredo

Sim Jonathan Covington, Jr.Grady FaulknerKatie MannellaJuanita Suits

A special thanks to the Lifetime Friends of The Arc Foundation.

These six business donate to all Foundation fundraising events, annually.

INDIVIDUAL DONORSDr. Raphael J. AlcuriGordon H. AllenTeresa AllenMitchell J. Amado, Jr.Roseanne AngelhowPeter BaildonJoseph T. BasiAnthony BattagliaRussel BellBrian BellairDavid BishopMichael BlountMark BolosAnatoly BondarchukJoseph BoothMaureen BoscoSarah BrookerBarbara BrownPaul BrowneCarol Buchholz-BlackburnRobert BulmanFaith BurkeMelanie Bush

Adrienne CarboneKathy CarusoRobin CeciliaDominick CeliaFrank CentolaRaymond ChanatryShari L. Cieslinski- SabaMary P. CifarelliRichard ClairKailee CoffinMichael ColleaJohn CollisFrank ColuccioJune CooneySheila CostaPatricia CotignolaCharlene CoughlinHerbert J. CullyNicholas D’ArgenioJames D’OnofrioDenise M. DawesAnthony DeIorio, Sr.Amanda DellesVanessa Delles

Ronald DeSantisJoseph DeSarroJennifer DodgePaul J. DrobinMark DudekLouis S. Dunlay, Jr.Michael DwyerNancy EichlerHeather EllisMark ElsenbeckEvon ErvinSusan EvansDr. Lawrence FaragoGrady FaulknerMaureen FaustMary M. FeliceAllan D. FooteJustin E. Forrester-SimsGrant W. FoxHeather GaetanoMichael GalimeSteven J. GassnerRalph GiovinazzoChristopher Giruzzi

Dave GodfreyKavita GoelCrystal GravesJoanna GrecoMonica GribnauCindy GriswoldJohn GrowDr. Zain HaiderDr. Dawn HamlinJudy Harding-StaelensTara HealeyMichael HeidtKirk HinmanSally HinmanMark HinmanPatricia HoskinsTobias HouppertSarah HovickDeborah A. HubbardWalter HuntSemsa IbrahimiMary C. IngersollAnna L. IsenbergShannon Johnson

Rose JosephCharles KaplanPamela KarasKaren KorotzerJohn S. Kowalczyk, DDSLizbeth KowalczykRonald A. KraussAmanda LallyAnthony LaPollaRose LarkinsDavid LarrieuDr. Gilbert LawrenceElizabeth A. LazioLeo LeclercAlan Leist IIILoretta LepkowskiRachel LiskTheresa LloydRon LongoGordon LorigBeth LuveraGail ManfredoKatie MannellaLou Manzo

Carrie MarcinkowskiDavid MathisThelma MatthewsDominick F. MattiaGreg MattacolaDr. Theodore MaxAlbert MazloomBrandi J. McCanneyLeland McCormacDave McGannDeborah McGrathThomas H. McKevitt IIMelissa McNamaraRalph MigliaccioMonique MillardGail MiskowiecRichard W. MiskowiecDr. Martin MorellTim MoyerAnthony MuradDolores MusaFrancis MutoloJohn NashDr. Ramzi Nassif

2016 Donors List

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Steve NicoteraElizabeth S. O’BrienJoseph OlneySusan OsterhoudtRoberta ParryJessica PasqualicchioAmanda PeckJackie PeckJessica PeeblesScott PerraBrooke PerrigoEmily PetrusArthur E. PlantzMark PotasiewiczNettie PruznowskiGregory P. RaabJennifer RabideauMary RahnLynn RaulliSteve ReedMarc J. RichardsonJohn RidgwayFrank RobertaccioRichard RobertsVictoria RomanowskiPaul SaccoAnthony J. ScalzoJames ScanlonDavid ScharfLaurie SchoenElizabeth SchollErica SchollJoseph SciortinoNeil SextonNancy A. ShaheenJanet SilverLinda SlavinElizabeth SoggsChristine M. SpencerMichael SpinaAnthony SpiridigloizziBonnie StaringAlan SternJuanita SuitsGerald Sullivan, Sr.

Mary Lourdes SummaAngie SwartwoutCarmen SweetJerry SwitzerBilly SzczerbaBernadette TahanGenevieve TahanDouglas TardugnoClaudia TenneyColleen ThomasMary Ellen VaccaMark VaccaVincent F. Vetere, Jr.Patricia VilleloAntonio VitaglianoGeorge H. WallaceMary WeaverKenneth WebberRichard WennerDavid T. WhiteMichele D. WhiteBarry WidrickDustin WidrickSuzanne WilliamsKayleigh WillisGerri WilsonElizabeth WorthAmber YanceyPaul R. YarwoodJessica YoungThomas YouseyGeorge C. Zachary

CORPORATE DONORS8 FreshA Moveable Feast

by O’Connor’sAdirondack Scattered

Red HattersAdirondack Scenic RailroadAlison’s Jewelry & RepairAll In Adventures FlyboardAmeriCu Credit UnionAnchor Heating &

Air Conditioning

AncoraArlott Office ProductsB&B DesignsOneGroupBank of UticaAdjusters International Battaglia Landscaping

& SupplyBella ReginaBilly BeezBirnie Bus Service, Inc.BJ’s Wholesale ClubBlack River Systems CompanyBlack Swan SailingBlueRock EnergyBNY Mellon Community

PartnershipBond, Schoeneck

& King PLLCBondartech IncBoscov’s Department

Store, LLCBremer’s Wine & LiquorBrindisi ,Murad, Brindisi,

Pearlman LLPBuffalo Harbor CruisesCafe CanoleCafe Del BuonoCafe ZCarbone Auto GroupCarmella’s CafeCaruso McLean & Co., Inc.Celtic HarpChipolte Mexican GrillChipotleCity LiquorsClayton Island ToursClinton PotteryCNY Masonry LLCCommunity Bank NAComplete Care ChiropracticConstellationCopenhagen CarversCosco Enterprises, Inc.Countryside Veterinary ClinicCracker Barrel Old

Country Store, Inc.DeAngelo & AssociatesDelta Lake InnDI Highway Sign &

Structure Corp.Dig & Push Excavating,

Paving & Coal Co.Dunkin DonutsEd Lasek Optical WorldEnchanted Forest

Water SafariErie Canal CruisesExcellus BlueCross BlueShieldExperience! The Finger

Lakes, LLCF.X. Matt Brewing Co.Felice Moving and A

& L Self StorageFirst Niagara BankFort Schuyler ClubFortus Group Function Better Physical

Therapy, Studio 55Gentlemen’s Corner

Barber ShopGoldmine JewelersGood Morning Realty, Inc.GP EntertainmentGreat American Irish FestivalGreek Peak Mountain ResortHaddad’s LocksmithingHancock EstabrookHannaford SupermarketHazen B. Hinman, Sr.

Foundation Inc.Hill & Markes, Inc.Holiday InnIrwin’s Fine FoodJay-K Independent

Lumber Corp.Jeb’s RestaurantJimmy John’sJoe Tahan’s FurnitureJoseph & Inez E.Carbone

FoundationKaleidoscope StudioKay’s Kreations

Kindred Spirits Greyhound Adoption, Inc.

King Cole Plaza ManagementKinney Drugs FoundationKirby’s RestaurantKohls Department Store, Inc.Lady J’s Cafe and Catering LLCLake George Steamboat Co.Lamberto OpticiansLaRoma’s PizzeriaLava SpaLennon’s-W.B. Wilcox

JewelersLewis County Chamber

of CommerceLewis County Historical

SocietyLisk’s FloralsLowville American Legion

Memorial Post 162Lowville Producers

Dairy Corp.Lowville Sport & FarmM & R Heating &

Air ConditioningM & T BankM. A. Polce Consulting, Inc.M. Griffith, Inc.Marguerite’s Cranberry

EmporiumMassachusetts Medical

Society Michael T’s RestaurantMonnat Bros.Morgan StanleyNational GridNBT BankNetwork for Good (Crowdrise)New York Giants FootballNew York JetsNew York Mills

Fire DepartmentNew York Red BullsNext Level Athletic

PerformanceNorth Pole Associates, LLCNorthland Communications

Nunn & McGrath Funeral Directors

Nunn’s Home Medical Equipment

Nye Automotive GroupO’Baby’s Sandwich ShopOcean Blue

Restaurant & Oyster BarOcuto Blacktop

Paving Co., Inc.Olive GardenOperation Sunshine Inc.Paradigm Consulting, Inc.Park Strategies LLCParkway DrugsPiggy Pat’s BarbecuePioneer CafePoncell Construction Co. Inc.PoshPics PhotographyPrecise Kit PromotionsPrice ChopperProperty Management

Co., Inc.RaspberriesRelph Benefit AdvisorsREM Fire Systems, Inc.Ripp ConstructionRoberts Insurance

Agency of NYRosamond Gifford ZooRoser Communications

Network, Inc.Route 69 SteakhouseSacred Heart of Jesus

Holy Cross ChurchSalon ModaSandy’s Nail Salon & BoutiqueSJBS Construction

Roscoe’s RoofingSeabreeze Amusement ParkSeneca Lake Wine TrailSilpada DesignsSkydive the RanchSmooth Transitions

Laser Salon, LLC.Southwest AirlinesSpirit of Buffalo


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CORPORATE DONORS[CONTINUED]

Statue Cruises, LLCSteve’s Restorations and Hot RodsSticks and StonesStompStrategic Financial Services, LLCSUP Erie AdventureSusan’s Cooking SchoolSwifty’s PubThe Benevity Community Impact FundThe Community Foundation of

Herkimer & Oneida Counties, Inc.The Fountainhead Group, Inc.The Glimmerglass FestivalThe GrapevineThe McSweeney Foundation Inc.The Olde Wicker MillThe Phoenician RestaurantThe SavoyThe Tailor & the CookThe Valley HomemakersThe Ward Law FirmThe Wild CenterThe Yokelet Soap ProductsThousand Islands Winery, LLCTiny’s GrillTivoli Sailing Co., LLCTop of the Rock Observation DeckTops MarketTown Hall TheaterTownsquare MediaTruistTug Hill VineyardsUncle Sam Boat ToursUnited Way of Greater Utica AreaUpstate Providers LLCUtica Coffee Roasting Co.Utica Comets, LLCUtica Lodge No. 47, F & AMUtica ZooValley View Golf CourseWegmansWhite’s Farm SupplyWKTVWonderWorks at Destiny USAZhushma DevelopmentZoom Flume Water Park

Sincerest Thanks to

You All!

DONATIONS IN MEMORIAMDr. Raphael J. AlcuriMichael AnsonPatricia BallJoseph BanasJennifer BarlowWilliam BarryJames BartkowiakKaren BeckmanHarlan BellingerSharon BelyeaLouann Beratta-MandronicoJohn BiernatRichard G. BlissDolores BoehlertGuy BonomoLois BormannElizabeth J. BradyJeanette BresciaJodi BrownGuy BrubakerDavid BryantCecilia BunalChristy BurgerElizabeth CapronFrank CentolaLynn ChatfieldMarie ClementsFrances DacquinoFrederick De La FleurMarianne DeCesareGeno DecondoRosemary DesalvatoreRandy DurocherJoseph Ehlinger Jaime EnbergTheresa EserIrene FalkTheresa FarleyCharles FerroDaniel FerroMichael FilipelliJanet FinnJames Fischer

Allan D. FooteHeidi FooteMarian FreemanDaniel GarabCharles GibbsSteven GoldbergGail GoolkasianJoanna GrecoJoseph GrenierDana HecklerMarsha HennessySharon HextKaren HironsSteve HollisLauri HooverGertrude HoveyJohn HowardBetty JohnsonJohn KaczynskiDennis KlosterDonald KnightAndrew KoskiJohn S. Kowalczyk, DDSDaniel KuhnRobert LamoureuxJoseph LapagliaValerie LaymonMary Ellen LoriniVincent LoRussoCharles LubochinskiDaniel Lynch, Jr.Molly LyonsJoseph MadiaNancy MandryRita ManginelliMarguerite MarettBernard J. MartinAnna MaxfieldMichael McAndrewMarylou McGonigleThomas H. McKevitt IIGail MiskowiecRichard W. MiskowiecRichard Mueller

Michael NastoSusan NiedzielskiJessica PasqualicchioJack W. PearsonJoseph M. PetroAnthony PezzulaCamille PryputniewiczJennifer RabideauDarryl RahnLynn RaulliThomas RevetteElizabeth RiccoJohn RidgwayRisley RisleyFrancesca RobustelliPeter RocciPamela RothenbergFrancis RutledgeLaura SchlueterWilliam SchmittHelaine ShermanSharon ShoenElizabeth SkermontJudith SmithNancy SmithSophie SoltysDenise SpagnolaLawrence SpagnolaSteven SpilkaMichael SpinaJoel StarrSusan StearnsStephen F. SzczygielMark TibbittsMary Ellen VaccaBarbara ValenteStephen VandurenVincent F. Vetere, Jr.Patricia VilleloMark WalleyWilliam WatersPatricia WolakSharon Yarter

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CONTACT USOffices are located at 245 Genesee Street, Utica, NY 13501, unless otherwise indicated.

Executive AdministrationKaren Korotzer Chief Executive Officer 315-272-1506Russel Bell Chief Information Officer 315-272-1613Gail Miskowiec Chief Operations Officer 315-272-1543Vincent Vetere Chief Financial Officer 315-272-1525Faith Burke Chief Administrative Officer 315-272-1548

Financial ManagementMary Cifarelli Director of Finance 315-272-1512

Community DevelopmentMark Dudek, Director Communications and Development 315-272-1532

Corporate Compliance/ Quality AssuranceSuzanne Williams Corporate Compliance Officer 315-272-1545

Human ResourcesONEIDA COUNTY Lorraine Izzo, Director 315-272-1534LEWIS COUNTY Rose Larkins, North Region Coordinator 315-348-8401

PROGRAMS & SERVICES

CollegeWorksMaggie Hanson, Director Utica 315-792-5465 Rome 315-334-7775

Community & Family ServicesKaren Hoffman, Director 315-272-1602

CHILDREN’S THERAPY SERVICES 315-272-1600COMMUNITY RESPITE 315-272-1589

Clinical SolutionsMary Rahn, Director 315-272-1608

Day ServicesMichele White, Director 315-272-154414 Arnold Avenue Utica, NY 13502 315-272-1745FINE ARC DAY HABILITATION 14 Arnold Avenue Utica, NY 13502 315-272-1728KIRKLAND DAY HABILITATION 7909 State Route 5 Clinton, NY 13323 315-853-2126RIVERSIDE DAY HABILITATION 9081 River Road Marcy, NY 13403 315-732-7783ROME DAY HABILITATION 8163 Gore Road Rome, NY 13440 315-337-1034TURIN DAY HABILITATION PO Box 126 6138 W. Main Street Turin, NY 13473 315-348-8406VENTURE DAY HABILITATION 7909 State Route 5 Kirkland, NY 13323 315-853-2807NORTH UTICA COMMUNITY CENTER 50 Riverside Drive Utica, NY 13502 315-731-2018

Employment SolutionsJerry Switzer, Director 315-272-1617SCHOOL-TO-WORK PROGRAM 315-272-1693

LEWIS COUNTY PO Box 126 6138 W. Main Street Turin, NY 13472 315-348-5372ROME CHOICES PROGRAM 8163 Gore Road Rome, NY 13440 315-337-9751PROGRESS INDUSTRIES 14 Arnold Avenue Utica, NY 13502 315-272-1723LEWIS COUNTY INDUSTRIES (LCI) 7688 Forest Avenue Lowville, NY 13367 315-376-3802

Facilities ManagementArt Plantz, Director 315-732-7786

Nickelback RedemptionBOTTLE & CAN RETURN CENTERLou Manzo, Director 379 N. Stafford Avenue Waterville, NY 13480 315-272-1722

Guardianship315-272-1574

Home & Community Based Waiver ServicesONEIDA COUNTY 315-272-1579LEWIS COUNTY 5290 Outer Stowe Street Lowville, NY 13367 315-376-8999RESPITE CARE HOME 668 Catherine Street Utica, NY 13501 315-735-4049DIAL-A-DRIVE Utica Area 315-790-9160 Lowville Area 315-376-6473

Information TechnologyRussel Bell, Chief Information Officer 315-272-1613

Medicaid Service CoordinationFrank Coluccio, Director 315-272-1665Intake/Outreach Services.

ONEIDA COUNTY 315-272-1665LEWIS COUNTY PO Box 126 6138 W. Main Street Turin, NY 13473 315-348-8401

Program Development and PlanningSteven Nicotera, Director 315-272-1592

Residential ServicesFrank Centola, Director 315-272-1555ONEIDA COUNTY 315-272-1560 315-272-1555LEWIS COUNTY PO Box 126 6138 W. Main Street Turin, NY 13473 315-348-8401

Staff Development & TrainingKen Vibbard 315-272-1611

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Then, Now, and Always — Here for You.

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