theBPO - Profile.PDF

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SEPTEMBER 2015 Proposal for appointment as Service providers of The Company (Strictly Private & Confidential)

Transcript of theBPO - Profile.PDF

SEPTEMBER 2015

Proposal for appointment asService providers ofThe Company

(Strictly Private & Confidential)

Table of contents

Page No.

INTRODUCTION AND BACKGROUND ………. 3

CLIENT SERVICE APPROACH AND OUR

SERVICES …………………………………………….. 5

OUR TEAM …………………………………………… 9

QUALITY ASSURANCE STANDARDS AND PROCEDURES …………. …. …………………….. 11

PROFESSIONAL FEE………………………………… 13

The information in this document and any oral presentations made by theBPO. (BPO) contains trade secrets and confidential and proprietary information of BPO, disclosure whereof might provide substantial benefit to competitors. As a result, this proposal document should not be disclosed, used or duplicated, in whole or in part, for any purpose other than evaluating BPO for the purpose of awarding an assignment. If the assignment is awarded to BPO, the right of the Company to duplicate, use or disclose the information in this document will be to the extent authorized in the resulting formal agreement between BPO and the Company. In case the assignment is not awarded to BPO, this document and any duplicate copy thereof should be returned to BPO, or destroyed.

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Introduction and Background

Your Company is an important potential client for BPO and we are delighted with this opportunity to demonstrate how we can work with you as your consultants. Your proposed service team is committed and enthusiastic and have a wealth of experience in service delivery. Our unique work structure means we are best placed to deliver a consistently high level of service across all your organization and bring strong sector credentials. As we have proved in our services to our esteemed clients, we will always exceed your expectations and will also bring innovative ideas and real value through our work.

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Introduction and Background

We are financial and business consultants providing a diversified range of services for all types and size of organizations.

Our firm is leading the way in global accounting, business and financial services. With ever changing environment, you need someone on your side who knows how to accomplish the unthinkable.

We guarantee effective and comprehensive service delivery for your business. Our reputation of working with successful companies and clients speak for themselves. We pride ourselves in helping business -large or small, through exceptional support services. Our in depth knowledge on accounting and business areas along with innovative work practices will assist you in achieving the impossible.

Our consultants act as an extension of your team to help your organization become a high-performance business entity. We are your trusted advisor, your advocate, your strategy developer – partnering with you to solve your key business challenges

Client Service Approach & Our Services

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Client Service ApproachOur innovative service approach is built around three processes; fulfilling client needs, serving the business and delivering value.

Effective communication, prompt response and professional insight help us to provide quality service to our clients. As a team our professionals are committed to provide best service to the clients.

UNDERSTANDING YOUR

BUSINESS

Organizational Accounting and

Information Systems

Strategic Resource Analysis and

Effective TeamAlignment

Standards andRegulations

SERVICE PLAN

SYNERGY

EXPERT

ISE

Effective ResourceIntegration

Continuous Process Evolvement

Strategic Time Management

PROACTIVE COMMUNICATION

RELEVANT INDUSTRY KNOWLEDGE

DELIVERY

Real time initiation and processing

Timely extractions of routine and non routine reports

Business improvementsolutions and

recommendations

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Steps Tools

OUR FOCUS

To provide quality services we need to develop understanding and build strategy based on client’s nature and size of business. Following are the strengths we focus on to deliver the optimal service plan.

Business understanding

Service Commitments

Service Execution

Market ResearchIdentifying critical success

factorsCost benefit analysis

Discussion with the clientValidation of our

understanding as to client expectation

CommunicationResponse

Insight

Client Service Approach (Cont.)

Our Services

Our services are designed to provide a structured delivery platform alongside the most competent technical know-how for all your accounting and financial requirements. We offer the following broad categories of services:

Accounting & Bookkeeping

Accounting, which has been called the "language of business". Our dedicated team of accounting professionals have been providing accounting and bookkeeping services to our clients for over 5 years.

Financial Reporting:

Reporting is a fundamental part of the larger movement towards improved business intelligence and knowledge management

Transaction Processing:

Transaction processing is information processing that is divided into individual, indivisible operations, called transactions.

Business & Related Services:We specialize in delivering an array of business and related services including start-ups, new projects, cost cutting initiatives etc. Our Services are designed to cater specific needs of your business.

Taxation Services:Taxation is a key component of your business operations. Our tax experts will guide you on each and every step of your tax process so as to reduce your tax bill and provide effective tax planning at the same time ensuring total compliance.

Our Team

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A commitment to the future

Our value proposition to the client is simple:

► A commitment to provide the client with the right team of people with the right blend of commercial and technical experience;

► A commitment to deliver a tailored service and practical solutions relevant to the client;► A commitment to ‘keep it simple’ through dynamic, relevant and proactive continuous

communication; and► A commitment to developing and maintaining collaborative relationships to appropriately

assess your expectations and organizational needs.

We consider you to be an important client and hence we are prompted to offer excellence in client service. In structuring our team, we have allowed for natural progression and interaction of team members.

Our team includes a diversified range of professionals including Chartered Accountants, Certified Public Accountants and MBAs amongst others. Our team does not only have the right skills but combined with the right experience we as a team are able to provide our clients the right solution tailored for their needs.

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Our Team

Quality Assurance Standards & Procedures

Our senior management regularly communicates and reinforces the firm’s expectations and the importance of performing quality work and complying with the firm’s policies and procedures. Our culture strongly supports collaboration and consultation, and places special emphasis on the importance of consultation. Our internal message consistently has been that nothing is more important to us than our professional reputation, the firm’s reputation and the reputation of each of our professionals.

Quality Assurance Standards & Procedures

Our reputation for providing quality professional services in an independent, objective, and ethical manner is the key to our success as independent consultants. Our strong desire to continue to enhance our reputation has led the firm to adopt a comprehensive set of safeguards that are applicable to every client engagement. Like any other system of internal control, no single safeguard provides us with the desired assurance that our people comply with applicable professional standards and the firm’s standards of quality. Working together, however, these safeguards provide a comprehensive system that serves to prevent or to detect in a timely manner matters that without corrective action could result in substandard performance. The following highlights some of the key elements of our professional development initiatives and quality control safeguards.

Tone from the top

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Our objectivity and integrity standards are the strictest in the profession and always have been. We have specific policies and procedures to address any adverse situations

A higher bar of objectivity and integrity

Professional Fee

Professional Fee

Successful relationships link value received to fees paid. This requires an understanding of how fee and value correlate, and the resultant impact on risk, as well as a clear articulation of how value is defined, tracked, measured, and communicated.

We are confident that you will find our fee commitment to the Company to be a fair demonstration of our sincere desire to serve you. Our fee is charged on the basis of time spent, expenses incurred, and value delivered, taking into account the degree of responsibility and skill involved.

Our out of pocket expenses, incurred in connection with the assignment such as traveling, boarding, lodging, conveyance, telephone etc. will be charged at actual. Government taxes and levies, if any, shall also be charged at actual.

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Suite #U17, Hassan Extension Block 13/D,

Gulshan-e-Iqbal Karachi Sindh. 75300

92-300-2589607 92-314-2991091

Email: [email protected]

Also visit www.bpo.net for further information.