The World’s Leading Provider of eBusiness Applications Software Using Multiple Languages in a...

The World’s Leading Provider of eBusiness Applications Software

Using Using Multiple Multiple Languages in aLanguages in aSingle User InterfaceSingle User Interface

Shaun LetleyShaun LetleySenior Configuration SpecialistSenior Configuration Specialist

Siebel Expert ServicesSiebel Expert Services

AgendaAgenda

Configuration Goals User Interface Translation Deployment of Translated SRF’s Display Formats Multilingual List Of Values Global User Data

Questions


Global Deployment WorkshopArchitecture

Configuration Goals

ConfigurationConfiguration GoalsGoals

To deliver a configuration that Operates independent of

Language Currency Time zone Operating System Regional Settings

Stores data independent of language Requires minimum changes with the addition of a new language

Processes and Reports data independent of language Has zero maintenance overhead Is easy to administer

To deliver a configuration that is on time !!

User Interface LocalizationUser Interface Localization

UI Elements Labels View Bar/Screen Bar Menus

Messages Server Messages Client Messages Status Salutation

Region-specific UI Address Applets Name Applets

On-Line Help

User Data TranslationUser Data Translation

Configure Translation of Data

Multilingual List of Values Static non-Hierarchical Pick Lists

Master Data Products Catalogues Literature



User Interface Translation

Multilingual RepositoryMultilingual Repository

Multiple languages are stored in the same repository with

individual language translations being stored against each

Object

Adding additional Languages to the Repository Executed via Configure DB Server Application

Import/Export Repository Add Language to an Existing Repository

Specify Localization Repository Filename containing translation strings located in …\dbsrvr\<Locale>\mstrep_locale.dat

This will include Configuration data (SRF) Seed Data (LOV’s) Bitmaps

User Interface – Locale ConfigurationUser Interface – Locale Configuration

Locale settings are available for 36 object types Examples of Locale enabled Objects

Application Application, Page Tab, Screen Menu Item

Screen Screen, Screen View

View View, View Report, View Web Template Item

Applet Applet, Chart, Chart Elements, Controls, Drilldown, List Control, Menu Item, Tree Node

Web Template Web Template, Web Template Item

Examples of Locale attributes Language attributes

Display Name, Menu Text, Prompt Text, Status Text, Thread Text, Title, ToolTip Text, Text, View bar Text

Display attributes Available, HTML Height, HTML Width, HTML Max Chars Displayed, Text Alignment,

Show In List, Visible Configuration Management Attributes

Changed, Comments, Language Code, Redo, Translate

User Interface – ConfigurationUser Interface – Configuration

Object Explorer allows the user to see the locale specific attributes

User Interface – Tools active languageUser Interface – Tools active language

View Options Set the active tools language Determines

Which strings are displayed in the applet designer

Compile Language of SRF Language override

Once enabled controlled through Edit Mode on the Configuration Context tool bar

Active Language displayed in status bar of Siebel Tools

User Interface – WYSIWYG EditingUser Interface – WYSIWYG Editing

Visual editors have two modes Base mode: Changes are stored against the base object


Visual editors have two modes Language Override mode: Changes are stored against the child locale object


Editor Modes Only effective when in Layout Editors Base Mode: All changes are stored on base object, such as the List Column Object Language Override Mode: All changes are stored on the locale object, such as the

List Column Locale Object Base Attributes and Locale Attributes appear in Properties window

Locale Attributes suffixed with “– Language Override” Changes to base properties are stored against the base object Changes to suffixed properties are stored against the locale object

Previous screen shots would have had the following Visible in List property settings in the Properties window.

Show in List True

Show in List – Language Override False

Base Mode

LanguageOverrideMode

User Interface – Locale Management Utility (LMU)User Interface – Locale Management Utility (LMU)

Tools Utilities Locale Management Locale Management Utility replaces String Search Utility Options Tab: Where Source, Target Language and Application(s) are specified


Untranslated Strings Tab Identifies all Untranslated strings that do not exist in the Target language, but do

in the Source Language of the specified Application(s)


Export Tab Exports string attributes or all locale attributes Exports for specific project(s) or selected Application (via Options Tab)


Import Tab Imports previously exported string locale attributes Exports for specific project(s) or selected Application (via Options Tab)


Modified Objects Tab Identifies changes objects in the repository since a specific date or based on a

previously exported file



Deployment

User Interface - CompilationUser Interface - Compilation

Tools Compile Compiles language specific SRF based on Tools Active Language New Tools Compile Selected Objects menu item for incremental compiles

One CodeOne Code P Pageage, One Language, One Language

Siebel Connected ClientsENU, ENU, ENU

Siebel Mobile Web ClientsENU, ENU, ENU

ENU

Siebel Database

Database Server

Siebel Web Server(s)

Siebel Application Server(s)

Code page 1252

ENU Repository File (SRF)

One CodeOne Code P Pageage, Multiple Languages, Multiple Languages

Siebel Connected ClientsENU, DEU, ESN

Siebel Mobile Web ClientsENU, DEU, ESN

ESN

DEU

ENU

Siebel Database

Database Server



Code page 1252

ENU Repository File (SRF)

DEU Repository File (SRF)

ESN Repository File (SRF)

Multiple Code Pages, Multiple LanguagesMultiple Code Pages, Multiple Languages

Code page 1252

Siebel Connected

ClientsENU, ENU,

ENU

Siebel Mobile Web

ClientsENU, ENU,

ENU

ENU

Siebel Database

Database Server



Code page 932

Siebel Connected

ClientsJPN, JPN,

JPN

Siebel Mobile Web

ClientsJPN, JPN,

JPN

JPN

Siebel Database

Database Server





Display Formats

Data Display FormatsData Display Formats

User Interface representation dictated by Regional Settings

(Control Panel) for following where no Locale parameters are

Specified on the Siebel Object Manager Server (Siebel Object Manager) Web Client Dedicated Web Client Mobile Web Client

Client items affected are the display of Dates DD/MM/YYYY, MM/DD/YY, etc Times HH:MM, HH:MM:SS, etc Numbers - 9,999,999.99, 9.999.999.99 -, etc Currencies £, $, €, etc Phone Numbers +1, +44, +353, etc

Data Display FormatsData Display Formats

Date/TimeDate/TimeCurrencyCurrency

PhonePhone

NumberNumber



Multilingual List of Values

List of Values (LOVs)List of Values (LOVs)

1. Display the language dependent text in the pick list

2. Get the language dependent

text and store it into the target table

Siebel Client

Siebel Database

2

1

S_ORG_EXT

MMultilingual List of Values (MLOVs)ultilingual List of Values (MLOVs)

1. Display the language dependent text in the pick list

2. Get the language independent

code (LIC) of the selected text and store it into the target table

Siebel Client ENU

Siebel Client ESN

Siebel Database

21

1

2S_LST_OF_VAL

2

1

S_ORG_EXT

Dynamic Translation of Data - List Of ValuesDynamic Translation of Data - List Of Values

Screens System Administration List Of Values

MLOV Conversion RestrictionsMLOV Conversion Restrictions

LOV Conversion restrictions are Only Static LOV’s can be converted to MLOV’s

Those based on the S_LST_OF_VAL table LOV Column must be associated with one and only one LOV Type LOV Column must have a translation table specified LOV Column must be LOV bounded If an LOV is referenced within a Visibility Rule it will require ES approval to

convert to an MLOV

LOV Translatable Flag displays Siebel eBusiness Application

Configuration setting FYI information that denotes if the LOV Type is translatable without effecting

functionality within Siebel

Siebel MLOV Wizard – ValidationSiebel MLOV Wizard – Validation

Executed via Configure DB Server Application

Run Database Utilities Multi-lingual List of Values Conversion

Validate MLOV

Validates repository Values against MLOV values to determine if values exist that do not have a corresponding Language Independent Code

MLOV Conversion RestrictionsMLOV Conversion Restrictions

Specifically the following LOVs can not be converted to MLOVs TAS_STRATEGY, PERIOD_TYPE, FS_CARRIER, CARRIER_PRIORITY,

PAY_ACCNT_CD, DISCNT_PERCENT, EAI_ORDER_SYNC_STATUS, FREIGHT_TERMS, PAYMENT_METHOD, FS_INVLOC_ORDPRI, FS_SHIPPING_METHOD, FS_ORDER_STATUS

This is a minimum (known) list. Additions can be made to this by release version and industry specific solution

Hierarchical MLOVs are not supported, so Hierarchical LOVs can not be converted into MLOVs

Siebel Expert Services can perform a MLOV NSCR to advise on the impact of MLOV conversion on a configuration Recommended by Product Marketing, Technical Support and Expert Services to

avoid potential problems moving forward

Conversion via Siebel MLOV Wizard Log Files written to …\Siebel_Server\Log directory

Siebel MLOV Wizard – ConversionSiebel MLOV Wizard – Conversion

Executed via Configure DB Server Application

Run Database Utilities Multi-lingual List of Values Conversion

Translate MLOV

Validates values to ensure that there is a corresponding LIC prior to conversion

Converts the LOV Type to an MLOV Type

All columns associated with LOV Type should then be converted to MLOV columns

Six rules need to be satisfied for conversion to successfully complete



Global User Data

Global Global User User DataData

Same Product

Different(Localized) Description

Global User Data means storing attributes for certain

entities in multiple languages

Global User Data - AdministrationGlobal User Data - Administration

Separate Administration Views for Global User Data View Site Map Product Administration Translations

Global User Data - ConfigurationGlobal User Data - Configuration

Siebel contains six areas where translation can take place of

Global User Data Product Class Attributes Literature Catalog Category

Additional Configuration required to implement functionality as

not currently configured as standard Creation of _LANG table if not present as a M:1 extension table of the parent

table For example, S_PROD_INT_LANG is a M:1 table for parent S_PROD_INT

Build BC mapped to _LANG table Create Applet based on BC to display data and associated with a view



Restrictions

What can not be TranslatedWhat can not be Translated

DLL Messages and Dialogs These are install specific although new Languages can be added to the

server to provide associated messages and dialog boxes in the correct language through the Configure DBServer utility

Logon screens Individual URLs can be used to link to translated Login Pages, but until a

user logs in it is unknown what language they should be using

System and User preferences

Dynamic and Hierarchical LOV’s

Application Server Processes Log

Where to Get More InformationWhere to Get More Information

Support Web Siebel 7 Language Support & Global Application features SOD Global Deployment FAQ’s and SR’s Technical Support Technical Notes Siebel 7.5 Unicode Statement of Direction (SOD)

Literature Siebel Bookshelf – Siebel Global Deployment Guide Globalization White Paper (Please ask your CAM/TAM/Sales Representative)

Siebel Technical Support Customer/Technical Account Manager Professional Services

Global Deployment Competency Expert Services

Global Deployment Reviews, Workshops and Consultancy Product Marketing

Using Using Multiple Multiple Languages in aLanguages in a Single Single User Interface User Interface

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