The World’s Leading Airline -...

1Worldwide Media Relations Phone: (312) 997-8640

E-mail: [email protected]

Phone: (713) 324-5080E-mail: [email protected]

After-hours duty pager: (281) 354-0240

On Oct. 1, 2010, United and Continental closed their previously announced all-stock “merger of equals” transaction to create the world’s leading airline. The new United will offer customers an enhanced travel experience, combining the best products and services each carrier has to offer. The airline will be focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. Highlights of the new United include:

The World’s Leading Airline

United Continental Holdings, Inc., is the holding company for United Airlines and Continental Airlines. Travelers will begin experiencing a more unified product in the spring of 2011, as the carriers begin to align key customer services, marketing activities and airport processes. United and Continental will continue to operate separately until the company receives a single operating certificate from the Federal Aviation Administration that will allow it to operate under a common set of manuals and procedures, which is expected to take at least a year.

This fact sheet provides an overview of the holding company, United Continental Holdings, Inc. For more specific questions and answers, visit UnitedContinentalHoldings.com.

• World’s most comprehensive global route network, including world-class international gateways to Asia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States

• Most modern and fuel-efficient fleet (when adjusted for cabin size), and the best new aircraft order book, among U.S. network carriers

• Industry-leading frequent flyer program that will provide more opportunities to earn and redeem miles worldwide

• Optimal hub locations in 10 cities, including hubs in the four largest cities in the United States

Hub CitiesDomesticChicago O’Hare International Airport Cleveland Hopkins International AirportDenver International AirportGeorge Bush Intercontinental Airport (Houston, Texas) Los Angeles International AirportNewark Liberty International Airport San Francisco International AirportWashington Dulles International AirportA.B. Won Pat International Airport (Guam)

InternationalNarita International Airport (Tokyo, Japan)

World’s Most Comprehensive Route Network

371 223 148

Destinations (airports served)Domestic destinations (airports served) International destinations (airports served)

59 Countries Served

5,811 Daily Departures

144 Million passengers per year are served by Continental and United combined





World-Class Global Network

Comprehensive Domestic Network

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United / United Express Route

United Future Service

Continental Route

Continental Seasonal Service

Continental Future Service

United Hub (Red All Caps)

Continental Hub (Blue All Caps)

Cities served

Cities served by select airline partners

Time Zone Boundary

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Legend

CITY

CITY

Bangalore

Trivandrum

Colombo

Chennai(Madras)

CochinKozhikode Coimbatore

Mangalore

East London

AccraAbidjan Malabo

DoualaYaounde

Libreville Entebbe/KampalaSao Tome

Luanda

Johannesburg

PortElizabeth

Mahé

Windhoek

HarareLusaka

Lubumbashi

Maseru

ManziniMaputo

Durban

Kigali

Bujumbura

Nairobi

Dar Es Salaam

Gaborone

Kinshasa

Lilongwe

Cotonou

Ouagadougou

ConakryAbuja

LagosMonrovia

Freetown

Bissau

Khartoum

Cape Town

Dakar

Sal

Banjul Asmara

Addis Ababa

Sanaa

Kolkata

Shamshabad

Bhubaneswar

Dhaka

Kathmandu

Lucknow

Guwahati

HyderabadPune

NagpurRaipurAhmedabad

Indore Ranchi

Peshawar

KarachiMuscat

Islamabad

Lahore

Jaipur

Chandigarh

Goa

TbilisiBaku

Ashgabat

Krasnodar

Rostov

Yerevan

Erbil

Alma-AtaBishkek

Tashkent

Dushanbe

AmmanCairo

Luxor

Jeddah

Riyadh DohaAbu Dhabi

TehranBagdad

LarnacaBeirut

Damascus

IstanbulAnkara

IzmirTirana

Tromso

KristiansundTrondheim

Oulu

Vaasa

Turku Helsinki

Tallinn

GdanskMalmo

Warsaw

Krakow

St. Petersburg

VilniusMinsk

KievKosice

Chisinau

BucharestSofia

NaplesSkopje

Malta

Tripoli

CataniaAlgiers

GranadaFaro

Casablanca

Funchal

Tunis

Ekaterinburg

Reykjavik

Ponce

Baranquilla

Cartagena

Guayaquil

Medellin Bucaramanga

Cali

Maracaibo Valencia

Santa Cruz CampoGrande

Cordoba

Iguassu Falls

CuzcoBrasilia

Fortaleza

Salvador

Recife

Belo Horizonte

Curitiba

Santiago

Porto Alegre

Montevideo

Manaus

Natal

Florianopolis

Hakodate

Toyama

Kota Kinabalu

Harbin

ChangchunShenyang

Dalian

QingdaoLanzhouZhengzhou

Nanning

OkinawaMiyako Jima

Kuala Lumpur

Ulaanbataar

Hohhot

Tianjin

ChongqingChangsha

Guangzhou

Hangzhou

FuzhouXiamen

NanjingChengdu Wuhan

WenzhouGuiyang

Kunming

ShenzhenMacauHanoi

VientianeChiang MaiYangon

Phuket

Phnom Penh

Penang

Jakarta

Denpasar Bali

Luzon Island

Miyazaki

Pusan

KumamotoKagoshima

Nagasaki

MatsuyamaOita

Ishigaki

Pyongyang

Kochi

Kitakyushu

Cheju

Baotou

Rarotonga

Rotorua

Brisbane

GladstoneRockhamptonMackay

Townsville

Queenstown

Wellington

Auckland

ChristchurchDunedin

Perth

Darwin

Karratha

Alice SpringsAyers Rock

Coffs HarborPort Macquarie

Canberra

WaggaWagga

Adelaide

HobartDevonport

Tamworth

Palmerstown NorthNapier-Hastings

BlenheimNelson

NorfolkIsland

Noumea

Port Vila

Nuku’ Alofa

Apia

Niue

Pago Pago

Komatsu

TenerifeLas Palmas

Riga

Belgrade

Marseille

Kuwait

Bahrain

Hiroshima

Fukuoka Nagoya

Sendai

Sapporo

Fukuoka

Niigata

Osaka

Saipan

Majuro

GUAM

Yap

Palau Chuuk (Truk)Pohnpei

Kosrae

Kwajalein

Manilla

Nadi

Kahului

Anchorage

NEW YORK(NEWARK)

HOUSTON(INTERCONTINENTAL)

OrangeCounty

CLEVELAND

Nassau

Chihuahua

Torreon

Durango

SaltilloMonterrey

TampicoAguascalientes

Manzanillo

Ixtapa/Zihuatanejo

Oaxaca

Acapulco

Toluca

Puebla

HuatulcoVillahermosa

Veracruz

Queretaro

Belize

Guatemala CitySan Salvador

San Pedro Sula

ManaguaLiberia

Roatan

Ciudad delCarmen

Tegucigalpa

Montego Bay

Grand Cayman

Bermuda

Punta Cana

Santo DomingoAguadilla

San JuanSt. Thomas

AntiguaSt. Maarten

Caracas

BonairePort-of-Spain

PuertoPlata

Aruba

Lima

PanamaCity

Quito

Copenhagen

Madrid

Stockholm

Shannon

Lisbon

DublinBelfast

Manchester

BirminghamBristol

Barcelona

EdinburghGlasgow

Hamburg

Oslo

Milan

Berlin

Athens

Mumbai

Delhi

New York (La Guardia)

Tel Aviv

Morelia

Seattle

Shanghai

Beijing

Hong Kong

Tokyo

Cairns

Rio de Janeiro

Buenos Aires

FrankfurtParis

Munich

Amsterdam

London

Brussels

Rome

Geneva

HonoluluPuerto Vallarta

Mexico City

Los Cabos

Cozumel

Shanghai

Beijing

TokyoSeoul

Hong Kong

Ho Chi Minh City(Saigon)

Bangkok

Singapore

Taipei

Honolulu

SAN FRANCISCO

LOS ANGELES

CHICAGO(O’HARE)

Seattle

DENVER WASHINGTON, DC(DULLES)

Puerto Vallarta

Los Cabos

CozumelMexico City

Rio de Janeiro

Buenos Aires

FrankfurtParis

Kuwait

Munich

Rome

Amsterdam

London

Dubai

Brussels

Bahrain

Geneva

Moscow

Sydney

Melbourne

Aruba

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Guadalajara

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Newcastle

Aalborg

AarhusBillund

Groningen

Luxembourg

ZagrebLjubljana

Podgorica

Valencia

Bilbao

Lisbon

Porto

Turin

Lyon Geneva

Paris

London

Oslo

Copenhagen

Hamburg

Brussels

Hannover

FrankfurtNuremberg

MilanVenice

Pisa

RomeNaples

Trieste

Istanbul

Bucharest

ViennaMunich

Prague

Warsaw

Helsinki

Luga

BerlinBremen

GrazInnsbruck Klagenfurt

LinzSalzburg

SofiaSarajevo

Cologne

Dresden

Verona

Vilnius

Katowice

Marseille Nice

Stuttgart

Riga

Stavanger

Ancona

Dublin

BolognaFlorenceGenoa

Stockholm

Amsterdam

Basel

Aberdeen

Edinburgh

Belfast

Birmingham

Bergen

Glasgow

Manchester

Skopje

Belgrade

ShannonCork

Izmir

Leipzig

Budapest

Gdansk

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BarbadosSt. Lucia

Pointe a PitreSt. Kitts

St. Croix

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Santiago

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Havana

Guaymas

Hermosillo

TobagoGrenada

BarbadosSt. Lucia

Pointe a PitreSt. Kitts

St. Croix

Providenciales

Santiago

Port-au-PrinceKingston

San AndresIsland

Havana

Aruba

Belize


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ManaguaLiberia

Panama City

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Grand Cayman

Punta Cana

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St. Thomas

AntiguaSt. Maarten

Caracas

Bonaire

Port-of-Spain

PuertoPlata

Nassau

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toCleveland

toNew York

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toChicago(O’hare)

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Aruba

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Aguadilla

St. Thomas

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Caracas

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Port-of-Spain

PuertoPlata

Nassau

toWashington

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Veracruz

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Manzanillo

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Monterrey

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Los Cabos

Guadalajara

Chihuahua

Cozumel

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Oaxaca


Acapulco

Durango

Saltillo

Toluca

Puebla

Morelia

Ciudad delCarmen

Mexico CityVeracruz

Queretaro

Manzanillo

Ixtapa/Zihuatanejo

Monterrey

Puerto Vallarta

Los Cabos

Guadalajara

Chihuahua

Cozumel

Villahermosa

Torreon

Oaxaca


Acapulco

Durango

Saltillo

Toluca

Puebla

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Ciudad delCarmen

Huatulco

Mexico City

Santo Domingo

Bermuda

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0 50 100 150 Miles

0 50 100 150 200 Kilometers

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0 100 200 300 400 Miles

0 100 200 300 400 500 600 Kilometers

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Mont Tremblant

MonctonPresque Isle

Sand Spit

Prince RupertTerrace

Smithers

Fort St. John

Fort McMurrayPrince George

Kamloops

KelownaNanaimo

Penticton

CastlegarCranbrook

LethbridgeMedicine Hat

Thunder Bay

Sault Ste.Marie

North Bay

Sarnia

Grande Prairie

Sudbury

TimminsRouyn-Noranda

Kingston

Baie-Comeau

Wabush

Mont-Joli

Gaspe

Charlottetown

Bathurst

Fredericton

Saint John

Sydney

Goose Bay

Deer LakeGander

Îles de la Madeliene

Windsor

Vancouver

Toronto

Edmonton

Calgary

Winnipeg

Halifax

Ottawa

Victoria

London

City

Regina

Saskatoon

Miami

Orlando

West Palm Beach

Portland

Seattle

Boise

San Jose

Las Vegas

LOS ANGELES

San Diego

SAN FRANCISCO Oakland

DENVER

Sacramento

Salt Lake City

Tucson

Phoenix/ScottsdaleAlbuquerque

Charleston

Colorado Springs

Greenville/Spartanburg

Savannah

Baltimore

Birmingham


Louisville

Memphis

Milwaukee

Philadelphia

San Antonio

St. Louis

Tampa/St. Petersburg

Charlotte

CLEVELAND

Dallas/Fort Worth

Detroit

Jacksonville

Kansas City

NewOrleans

New York (La Guardia) (J.F. Kennedy)

Norfolk/Virginia Beach

Omaha

Albany

Atlanta

Austin

Boston

Columbia

Columbus

NashvilleOklahoma City

Raleigh/Durham

Richmond

WASHINGTON, DC (DULLES)

Hartford/Springfield

Cincinnati

Bozeman

Orange County

Portland

Providence

NEW YORK (NEWARK)

Greensboro/High Point/Winston-Salem

Lexington

GrandRapids

Ft. Lauderdale/Hollywood

Syracuse

Buffalo/Niagara Falls

KnoxvilleTulsa

El Paso

Honolulu

Manchester

Ft. Myers

Kahului

Indianapolis

Minneapolis

Dayton

Allentown

Madison

Pittsburgh

Appleton/Fox Cities

Burlington

CedarRapids/Iowa City

Wausau

DesMoines

Ft.Wayne

Green Bay

WhitePlains

Lansing

Moline

Rochester

SouthBend/Elkhart/Mishawaka

Springfield

Spokane

Wichita

Lincoln

Missoula

Rapid City

Reno/Tahoe

Charleston

Traverse City

Akron/Canton StateCollege

Jackson Hole

Kona

Burbank

Gunnison/CrestedButte

Hayden/SteamboatSprings

Montrose

Vail/Eagle

Fargo

Gillette

Rock Springs

Crescent City

Eureka

Aspen

Wilkes Barre/Scranton

Bakersfield

Charlottesville

Chico

Carlsbad

Cody/Yellowstone

Casper

Eugene

Fresno

SiouxFalls

GrandJunction

Medford

Pasco

Palm Springs

Santa Barbara

Roanoke

Imperial

Inyokern

Monterey

San Luis Obispo

Santa Maria

Yuma

Modesto

Springfield

Redmond

Redding

(Reagan National)

Bismarck

Peoria

Asheville

Augusta

Pensacola

Myrtle Beach

Fayetteville/Ft. Bragg

Gainesville

Hilton Head Island

Huntsville/Decatur

Jacksonville

Long Island/Islip

New Bern

Tri-Cities Regional

Wilmington

Newport News/Williamsburg

GreenvilleNorthwestArkansas

Great Falls

LittleRock

Billings

AltoonaJohnstown

Beckley

ShenandoahValley

ClarksburgMorgantown

Helena

KlamathFalls

North Bend

Hamilton

Midland/Odessa

Chattanooga

Gulfport/Biloxi

Huntington

New Haven

Williamsport

Jackson Montgomery

Mobile

Salisbury

Newburgh

Ft. WaltonBeach

Florence

Durango

Paducah

Brownsville

BatonRouge

Corpus Christi

Harlingen

Laredo

McAllen

Daytona

Lubbock

Amarillo

Dallas (Love Field)

Waco

College Station

Lafayette

Alexandria

LakeCharles

Shreveport

Beaumont/Pt. Arthur

Tyler

Monroe

Victoria

Erie

LiberalDodge City

Great BendGarden City

Hays Salina

Prescott

Hilo

Flint

MosesLake

Oxnard

Santa Rosa

Long BeachFlagstaff

St. George

Midland/Saginaw

Parkersburg

Lynchburg

Elmira

Hyannis

Bar HarborAugusta

Presque Isle

Nassau

Tallahassee

Treasure Cay

Nantucket

LOS ANGELES

SAN FRANCISCO

DENVER

Toronto


Honolulu

Ontario

Kahului

HarrisburgLincoln

Kona

Burbank

Fargo

Casper SiouxFalls

Bismarck

Ithaca/Corning

Binghamton

Idaho Falls

Kalispell

Billings

Hamilton

Duluth

Jackson

Salisbury

Muskegon

Brownsville

Corpus Christi

Harlingen

Laredo

McAllen

Eau Claire

Houghton

Minot

Pierre

Alliance

Chadron

Scottsbluff

Liberal

Kearney

Laramie

Huron

McCook

Dodge CityGreat Bend

Hays Salina

AlamosaPuebloCortez

Farmington

TelluridePage/Lake Powell

Show LowPrescott

Moab

Worland

Sheridan

DickinsonMiles City

Sidney

WillistonGlasgow

Lewistown

Merced

Visalia

Hilo

Kapalua

Key West

GrandIsland

Vernal

Waynesville

Burlington

North PlatteCheyenne

Riverton

LOS ANGELES

SAN FRANCISCO

DENVER


to Anchorage

Bimini

Freeport

George Town

North EleutheraGovernors Harbour

Marsh Harbour

Jamestown

Dubois

BradfordFranklin

Lewisburg

Killeen

Del Rio

United / United Express Route

Continental Route

Continental Seasonal Service

United Hub (Red All Caps)

Continental Hub (Blue All Caps)

Cities served

Cities served by select airline partners

Time Zone Boundary

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CITY

CITY

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New York (Penn Station)

Boston

Newark(Liberty)

New Haven

Philadelphia

Washington, DC

Stamford

Wilmington

Train RoutesCodeshare / OnePass ServiceOnePass Eligible Service

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to Denver

to San Francisco

WASHINGTON, DC (DULLES)to Houston

City

Halifax

Toronto

Ottawa

London

CLEVELAND

Mont Tremblant

Moncton

NEW YORK (NEWARK)

Presque IsleThunder Bay

Sault Ste.Marie

North Bay

Sarnia

Sudbury

TimminsRouyn-Noranda

Kingston

Baie-ComeauMont-Joli

Gaspe

CharlottetownBathurst

Fredericton

Saint John

Sydney

Deer Lake Gander

Îles de la Madeliene

Windsor

Bagotville





Employees

Airport Operations and Cargo 24,823

Food Services (Chelsea) 2,064

Continental Micronesia 1,222

Customer Contact Centers 3,510

Flight Operations 9,796

Inflight 21,106

International 4,174

Management / Admin 11,698

Technical Operations 8,459

TOTAL 86,852

Leadership

Jeff Smisek President and CEO

Mike Bonds Executive Vice President Human Resources and Labor Relations

Jim Compton Executive Vice President and Chief Revenue Officer

Jeff Foland Executive Vice President and President, Mileage Plus Holdings LLC

Nene Foxhall Executive Vice President Communications and Government Affairs

Keith Halbert Executive Vice President and Chief Information Officer

Pete McDonald Executive Vice President and Chief Operations Officer

Zane Rowe Executive Vice President and Chief Financial Officer

Tom Sabatino Executive Vice President, General Counsel and Secretary (Interim)

Frequent Flyer ProgramsFor the near future, Continental’s OnePass and United’s Mileage Plus will remain separate frequent flyer programs. The airlines are in the process of aligning the programs to create the world’s leading loyalty program, and program developments will be announced periodically throughout 2011 as we aim to fully combine our loyalty programs by 2012.

Miles accrued in frequent flyer accounts and frequent flyer program status are safe, and customers will continue to earn and redeem miles normally. Elite customers will have reciprocal seating and upgrade benefits in October 2010.

Member LoungesContinental’s Presidents Club and United’s Red Carpet Club members already have access to both lounges as part of Star Alliance. This benefit remains unchanged following the closing of the legal merger. In addition, guests of both clubs will now enjoy the convenience of free WiFi and access to complimentary snacks, alcoholic and non-alcoholic beverages.

Stock TickerUnited Continental Holdings, Inc., is listed on the New York Stock Exchange under the ticker symbol UAL and began trading on Oct. 1, 2010, following the close of the merger.

United Continental Holdings brings together the best of United and Continental to deliver leading customer service, meaningful profitability and sustainable long-term value for our shareholders.





Frequent Flyer Program

Mileage Plus OnePass

Mainline Fleet Facts

Total Operating Mainline Fleet: 359 Total Operating Fleet: 348

Narrow-body•AirbusA320family:152•Boeing757-200:96

Wide-body•Boeing747-400:24•Boeing767-300:35•Boeing777-200:52

Narrow-body•Boeing737(500/700/800/900):238

•Boeing757(200/300):62

Wide-body•Boeing767(200/400):26•Boeing777-200ER:22

Regional Fleet Facts

Total Operating United Express Fleet: 295RegionalJets•CanadairCRJ(200/700):194•Embraer(145/170):92Turboprops•EmbraerEMB-120:9

(Onlyincludesaircraftoperatedundercapacitypurchaseagreements.)

Total Operating Regional Fleet: 252RegionalJets•Embraer(145):221

Turboprops•BombardierQ400:15•BombardierQ200:16(Onlyincludesaircraftoperatedundercapacitypurchaseagreements.)

Wholly Owned Subsidiary

• ContinentalMicronesia,Inc.(“CMI”)

Operating Brands

•UnitedExpress®•p.s.(sm)

•UnitedCargo(sm)•UnitedServices

•ContinentalExpress•ContinentalConnection

•ContinentalCargo

Other Codeshare and Joint

Venture Partners

•AerLingus•Emirates•GulfstreamInternationalAirlines

•HawaiianAirlines

•IslandAir•JetAirways•QatarAirways•TACAGroup

•AeroRepublica•Amtrak•CapeAir•CopaAirlines•Emirates

•EVAAir•HawaiianAirlines•IslandAir•SNCFFrenchNationalRailway•VirginAtlantic

Contracted Regional Carriers

UnitedExpress•AtlanticSoutheastAirlines•ColganAir•ExpressJetAirlines•GoJetAirlines•MesaAirlines•ShuttleAmerica•SkyWestAirlines•TransStatesAirlines

ContinentalExpress•ExpressJet•ChautauquaAirlines

ContinentalConnection•CapeAir•ColganAir•CommutAir•GulfstreamInternationalAirlines

Star Alliance Partnership

ThetwoairlineshaveforgedahighlycollaborativepartnershipoverthepasttwoyearsasContinentalpreparedforandexecuteditstransitiontoStarAlliance,ofwhichUnitedwasafoundingmember.Thisimportantachievementgavetheairlinesvaluableexperienceinworkingtogetherandbuiltmutualrespectbetweenthetwocompanies.

The28memberairlinesofStarAllianceoffermorethan21,200dailyflightsto181countriesworldwide:

•AdriaAirways•AegeanAirlines•AirCanada•AirChina•AirNewZealand•AllNipponAirways•AsianaAirlines

•AustrianAirlines•Blue1•bmi•BrusselsAirlines•ContinentalAirlines•CroatiaAirlines•EgyptAir

•LOTPolishAirlines•Lufthansa•ScandinavianAirlines•ShanghaiAirlines•SingaporeAirlines•SouthAfricanAirways•Spanair

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The World’s Leading Airline -...

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