The World Café

22
THE WORLD CAFÉ

description

Marketing Plan for a Coffee Shop in Mumbai

Transcript of The World Café

Page 1: The World Café

THE WORLD CAFÉ

Page 2: The World Café

GROUP MEMBERS

• Amit Goel - A031

• Anjali Daga - A025

• Shekhar Agarwal - A005

• Rishi Agarwal - A004

• Aniruddh Bhayani - A020

Page 3: The World Café

VISION AND MISSION STATEMENT

VISION

• Our vision is to become one of the most exotic and premium brands in the organised coffee market

MISSION STATEMENT

• Commitment to the continuous development and training of our staff

• Commitment to our Vision

CORPORATE MISSION

• To capture 10% market share in 1 year

Page 4: The World Café

POTENTIAL25% growth

85gm per capita as compared to 4.6 capita on average in France,

Germany, UK

SEASONALITYAll seasons

GROWTH25% growth of organised Cafe

GEOGRAPHICAL SPREAD

All metros and 2 tier locations

MARKET ANALYSIS

SIZERs.1100 Crore Organised Cafe

Market

Page 5: The World Café

CONSUMER ANALYSIS

GROWTH• Youngsters growth from 50% in 2011 to 55% in 2015• Per capita consumption of coffee 85 gms in india4.6kg France 6kg US

PERCEPTION• Starbucks is considered to be a world class brand• CCD is perceived to be more available

PREFERENCES• Good Ambience• Privacy• Good Seating• Fast service

Page 6: The World Café

COMPETITOR ANALYSIS

DIRECT

• CCD market share - 50%

Has over 1500 Outlets in over 350 locations.

• Starbucks - 15%

Limited outlets as comparatively new.

World renowned fame

Status symbol

• Barista - 5%

Exclusive Overpriced coffee.

INDIRECT

• Mad Over Donuts

• Dunkin Donuts

Page 7: The World Café

COMPETENCY ANALYSIS

STRENGTHSWorldwide coffee

varietyTwo minute service

WEAKNESSESNew entrant in coffee

segmentPremium prices

THREATSEasy availability of

alternatives

OPPORTUNITIESAdding more varietiesHuge market potential

Page 8: The World Café

MARKETING PROBLEM

• Brand Establishment

• Existing Competition

• Hidden Costs

• Unpredictable Audience

Page 9: The World Café

OBJECTIVES

Short term:

• To have 60% occupancy within 6 months

Long term:

• To establish a brand & open multiple chains in metros

Page 10: The World Café

TOUCH POINT ANALYSIS

POP Good service Music Good Food

POD Ipad MenuThemed interior

Worldwide coffee

POEGood

ambienceA place to

relaxStatus symbol

Page 11: The World Café

VALUE PROPOSITION

BRAND ASSOCIATIONS

Worldwide CoffeeGood Ambience Ipad Menu

Worldwide Coffee

Page 12: The World Café

STRATEGY

WORLDWIDE COFFEE

making a world of a difference

DIFFERENTIATION

Page 13: The World Café

SEGMENTATION

Need Based Price Status Ambience Service

Age 15-25 25-50 50+

Income 3-5 lacs 5-10 lacs 10-50 lacs 50 lacs +

Page 14: The World Café

TARGETING

ATTAINABILITYBreak even

expected in two years

CAPITAL COST1 Crore

(incl. marketing cost)

GROWTH15 - 20% per

annum

REACHABILITYUrbanTourist

PROFITABILITY50% per annum as per objective

Page 15: The World Café

BRAND VALUE PYRAMID

Statussymbol

A place to relax

Refreshing

Worldwide Coffee

Page 16: The World Café

TACTICS

• Place - Breach Candy

• Area - 1000 sq. ft.

• Seating capacity - 60 people

• Exclusive board games - Chess, scrabble, monopoly

• Timing: 8 AM to 12:30 AM

• Free Wi-Fi

Page 17: The World Café

PRODUCTS

• Brazil

• Vietnam

• Columbia

• Indonesia

• Ethiopia

• India

• Mexico

• Guatemala

• Honduras

• Uganda

• Costa Rica

• El Salvador

• Kenya

• Cameroon

• Cuba

Coffee from all over the world

Page 18: The World Café

BUYER READINESS STAGE

Awareness

Knowledge

Liking

Preference

Conviction

IMC OBJECTIVE

FEEL THINK DO

Page 19: The World Café

IMC

Logo

Tagline - Worldwide Coffee. Making a world of a difference

Projected sales for the first year - 30 lacsIMC budget - 10 % - 3 Lacs

Target audience - Innovators & Early adopters

Page 20: The World Café

Above The Line

• Radio

• Print

• Local Newspaper

• Magazines

Below The Line

• Internet advertising - *Near me

• Facebook

• Google

• Viral Marketing - Video ads

PROMOTIONS (IMC)

Page 21: The World Café

BELOW THE LINE

• Word of Mouth

• Word of Mouse

• Online - Burrp, Zomato, Justdial.

• Consumer Promotion

• Discounts, Corporate Tie - ups,

• Loyalty Plans

Page 22: The World Café

THANK YOUTHE WORLD CAFÉ