The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce...

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T T h h e e W W o o r r k k f f o o r r c c e e D D e e v v e e l l o o p p m m e e n n t t B B o o a a r r d d I I n n c c . . o o f f O O s s w w e e g g o o C C o o u u n n t t y y July 1, 2014 – June 30, 2015 Annual Report The mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce for the Oswego County community, to assist in economic development by convening community leaders to engage in strategic planning and facilitating dialogue to educate and train the workforce needed by today’s and tomorrow’s businesses.

Transcript of The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce...

Page 1: The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce

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July 1, 2014 – June 30, 2015 Annual Report

The mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce for the Oswego County community, to assist in economic development by convening community leaders to engage in strategic planning and facilitating dialogue to educate and train the workforce needed by today’s and tomorrow’s businesses.

Page 2: The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce

1 The Workforce Development Board Inc. of Oswego County Annual Report 2014-2015

AA MMeessssaaggee ffrroomm oouurr CChhaaii rr –– CCoonnnniiee SSmmiitthh The Workforce Board of Oswego County once again has a lot to be proud of over the past year! Our Annual Report demonstrates the hard work done by the staff of the One Stop Center as they collaborate with the New York State Department of Labor and other partner agencies, Operation Oswego County and the Central New York Regional Economic Development Council to make this area successful in serving the employers of the region and their needs. The growth and success of the businesses in this region is a direct result of the dedicated efforts of the staff through their interaction with our local employers, focused and supportive contact with our job seekers and faithful execution of the policies of our Workforce Board.

The future will continue to create additional challenges through the implementation of the Workforce Innovation and Opportunity Act (WIOA). I remain confident that we have the right team of partners at the table on our board, a highly qualified and motivated staff at the One Stop Center and the desire to enhance the workforce environment in Oswego County!

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As we move towards the full implementation of the Workforce Innovation and Opportunity ACT (WIOA), the challenges for the Workforce Board of Oswego County will be to determine the specific employee skills required and to align our educational and training resources to better insure that our employers have ready access to a highly skilled workforce. The new WIOA legislation comes at a time when our New York State Government is looking at new opportunities and partnerships through regionalization, while County governments are challenged to find adequate funding for unfunded state and local mandates. Furthermore, our local employers will continue to face similar challenges as they work to maintain, grow and expand their businesses.

We will continue to look at challenges as opportunities. We will work closely with our employers, local workforce, the One Stop Center and our state and local government officials to collaboratively address the workforce needs and issues of the county. We have restructured the board to not only meet the requirements of the WIOA regulations, but more importantly, to address the diverse needs of our employers and the local workforce of Oswego County. Through the leadership of our board, we will continue to address this matter through innovative funding initiatives and planning strategies involving of our state and local governments, along with our county-wide employers.

We are very fortunate to have such a dedicated, creative and motivated staff at the One Stop Center, who truly care about the people of Oswego County. We have many businesses that are challenged with the prospect of maintaining and growing their businesses, while requiring a skilled, constantly evolving and diversified workforce.

Our Board will remain dedicated to developing and implementing what it takes to make Oswego County work. That will be our greatest success!

Thank you for being a member of the Workforce Development Board and for all that you do to make our vision a success!

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Program Year 2014 Budget

July 1, 2014 – June 30, 2015

Federal and state dollars totaled $1,871,280 in PY ’14 WIA Administration $ 113,820 6.1% WIA Adult $ 345,696 18.5% WIA Youth $ 362,720 19.4% WIA Dislocated Worker (DW) $ 252,519 13.4% Trade Adjustment Assistance (TAA) Act $ 50,874 2.7% NYS OTDA Wage Subsidy Program (WSP) $ 63,177 3.3% FFFS Disconnected Youth (DY) $ 159,731 8.5% FFFS Working Parent Initiative (WPI) $ 10,297 0.6% FFFS Building Self Reliance (BSR) $ 139,324 7.4% FFFS Services/PINS $ 15,655 0.8% FFFS Summer $ 67,030 3.5% TANF Summer Youth Employment Program (SYEP) $ 264,855 14.1% Parents-to-Work/Probation $ 10,467 0.6% Ticket-to-Work/State Employment Network $ 15,115 0.8%

AdminAdultYouthDWTAAWSPDYWPIBSRPINSFFFS SumTANF SYEPPTWTTW/EN

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OOsswweeggoo CCoouunnttyy WWoorrkkffoorrccee NNeeww YYoorrkk The Oswego County Workforce New York One Stop Center provides a comprehensive range of employment and training services to meet the workforce needs of jobseekers and businesses in Oswego County. Jobseekers can upgrade skills and receive help finding suitable employment, while employers can receive assistance with recruitment, hiring and training needs.

The One Stop Center has staff from Oswego County Employment and Training, the NYS Department of Labor and the NYS Veterans program on-site. In addition, specialized services are provided on-site by Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), Oswego Industries Career Employment Services (CES) and Experience Works.

Services to Jobseekers: Services to Businesses:

• One Stop Career Center offering: o Access to NY Job Bank/job listings o Job referrals o Access to computers, printers, Internet and

fax/copier/phones o Labor Market Information o Resume, cover letter and interviewing assistance o Referrals to Healthcare Marketplace

• Career assessment, career exploration, career planning services and employment counseling

• Employment plan development • HSE/Basic Skills tutorials/referral to programs • Workshops to sharpen job seeking and job keeping

skills; classes on digital literacy and using technology in the job search

• Computer classes in Word, Excel and QuickBooks • Skill upgrading opportunities to obtain occupational

skill certificates, upgrade basic (math/reading) skills, or prepare for licensing exams through the Metrix Online Learning System

• Tuition assistance (up to $4,000) in the form of Individual Training Accounts (ITA’s) for vocational training opportunities in demand occupations

• On-the-Job Training (OJT) opportunities to learn job skills while earning a paycheck.

• Specialized services for individuals with disabilities, veterans and youth

• Assistance finding qualified workers • Job posting/job referral services • Job Fairs • Recruitment, pre-screening and interviewing

assistance • Skill upgrading opportunities to obtain occupational

skill certificates, upgrade basic (math/reading) skills, or prepare for licensing exams through the Metrix Online Learning System

• Prove It! testing to identify and select among applicants. Hundreds of skills and behavioral assessments for clerical, software, technical, call center, industrial, financial, legal, medical and more.

• Assistance with HR procedures • Use of career center for recruitment purposes • Customized Training to upgrade the skills of

incumbent workers • On-the-Job Training (OJT) subsidies to offset the

cost of training new workers • Tax Credit and Labor Market Information • Testing site for the following certifications:

Microsoft Office Specialist (MOS); Internet and Computing Core Certification (IC3); Adobe Certified Associate (ACA); Microsoft Technology Associate (MTA); CompTIA Strata; QuickBooks Certified User; Autodesks

• Rapid Response services

Customers attended a Metrix Online Learning orientation.

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• Oswego County welcomed nearly two dozen local employers and training agencies to its first Training and Career Expo on March 25, 2015 at Oswego County CiTi’s Mexico campus. Employers spoke with area high school students about good paying job opportunities in Oswego County and the training required for these jobs. Over 150 students from all 9 school districts met with employers from the Energy, Manufacturing, Skilled Trades and Healthcare industries.

• The One Stop continued to assist local business with employment and training needs. o Novelis continued to utilize the One Stop for recruitment services including pre-employment testing

and interviewing. One Stop staff proctored testing for 603 applicants in program year 2014. o Penske Logistics continued to use the One Stop for orientation for new, over-the-road driving

positions to transport aluminum from the Oswego Novelis plant to Ontario, Canada. o GDI continued to recruit at the One Stop in support of the Novelis expansion. o K&N Foods recruitment efforts continued as the plant continued to add positions. o Tailwater Lodge continued to use the One Stop to post jobs, accept referrals, and fill job openings. o Lowe’s Home Improvement Center used the One Stop to conduct an informational session and on

site recruitment. o Pathfinder Bank used One Stop services to train and upgrade the skills of employees. o Morningstar Residential Care Center used the One Stop to fill CNA openings. o ECO-Foam Insulators used the One Stop to post job openings and train employees. o BJ’s Outdoor Equipment used One Stop services to train new employees. o Distribution Centers of America used the One Stop to train a new employee. o Felix-Schoeller used the One Stop to post job openings and train employees. o Oswego Health used the One Stop to recruit for RN’s, LPN’s and CNA’s. o All Metro Health Care continued to use the One Stop Career Center to hold open recruitments to

attract new applicants. o Rapid Response recruited on site at the One Stop. o Time Warner Cable recruited on site at the One Stop. o Loretto recruited on site at the One Stop. o Bellvue University recruited on site at the One Stop. o Combined Life Insurance held two recruitments on site at the One Stop. o 12 employers used the On-the-Job training program to hire and train 41employees.

• The One Stop met or exceeded all Federal and State performance goals. Adult and Dislocated Workers standards measure entry to employment and employment retention rates, average earnings, and services provided. Youth standards measure placement in employment and education, attainment of degrees or certificates and literacy and numeracy gains.

• The One Stop implemented a new initiative with Child Support and Family Court to provide absent parents behind in child support payments with assistance in finding employment in January 2015. Nine individuals obtained employment in the first six months of this project.

• The One Stop continued an initiative begun in April 2014 with Oswego County CiTi to provide Safety Net and SNAP recipients lacking a high school diploma with training to raise math and reading levels and prepare for the high school equivalency exam. 31 students enrolled in the first year. 2 students raised reading levels, 9 students raised math levels, and 8 students raised both math and reading levels. 5 of these students earned their high school equivalency diploma.

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• The One Stop closed out the Transitional Jobs 2 Program. All 9 (100%) individuals served completed training, earned an industry recognized credential, transitioned to unsubsidized employment, and were retained by their employer.

• The One Stop continues to see increases in employers recruiting at the One Stop. 119 on site recruitments were held in program year 2014, compared to 111 in program year 2013.

• The One Stop continued use of the Metrix Online Learning System to provide job seekers with the opportunity to develop both technical and soft skills online at their own pace. The system includes over 8,750 Prove It, SkillsSoft and MedCom courses. In program year 2014, 155 licenses were issued to jobseekers who spent approximately 1,000 hours online, earning over 700 certificates to enhance their employability. Certificates earned included: Customer Service Representative, Construction Safety, Employee and Labor Relations, The Role of the Nursing Assistant, Bank Teller, Quickbooks, Time Management, Welding, Administrative Professional, Technical Support Essentials, Confidentiality, Leadership Development, Business Law, Electrical Safety, Budgeting, and Creating a Positive Attitude.

• One Stop staff collaborated on a federal Health Program Opportunity Grant (HPOG) application with CCC, CiTi, OCO, DSS, the Rural Health Network and local employers. A decision is anticipated by Fall 2015.

• The One Stop was awarded $20,625 in Transportation Initiative Program (TIP) funding to provide low-income families with assistance for transportation expenses to enable them to accept or retain employment.

• The One Stop earned $48,405 through the Statewide Employment Network (EN) for assisting SSI/SSDI recipients to obtain or upgrade employment.

• One Stop staff continued involvement in community activities to expand and promote services available through the system:

o Staff participated in Senator Patty Ritchie’s Oswego County Job Fair on June 23, 2015. o Staff worked with the Literacy Coalition of Oswego County (LCOC) to organize the Fizz! Boom!

Read! Event held at Laura Sharp Elementary in Pulaski on November 15, 2014. Over 250 people attended.

o Staff conducted a work readiness workshop series called “Get that Job: Keep that Job” at the Fulton Community School for local high school students. This workshop series aimed to help youth find their first job and maintain positive employment habits.

o Staff helped organize the Youth Program Forum held at the SUNY Oswego Phoenix Extension site on October 23, 2014. The event provided information on the services available to youth throughout Oswego County and drew an audience of over 100 attendees.

o Staff worked with the Job Placement Network to organize the 8th Annual Disability Mentoring Day on October 22, 2014. The event was held at the American Foundry in Oswego, NY. 70 people attended the event followed by 20 mentees participating in a mentoring experience at 14 worksites. The One Stop served as a worksite to provide a mentoring experience.

o Staff helped organize the Youth Summit held at SUNY Oswego on March 18, 2015. o Staff worked with the Job Placement Network to organize the 7th Annual Tools-of-the-Trade Event

held on June 3, 2015. The event provided information and best practices for agencies who serve individuals with disabilities. Over 90 job placement professionals attended.

Oswego County Probation staff speak to a group at the 2014 Tools of the Trade event.

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PPrrooggrraamm YYeeaarr 22001144 bbyy tthhee nnuummbbeerrss 3,676 Job Seekers utilized the One Stop Center

2,502 Individuals entered employment

1,542 Informational/Self-Services (use of resource room, labor market information) provided to jobseekers

3,084 Staff Assisted Services (workshops, assistance with resumes and job search) provided to jobseekers

2,933 Intensive Services (development of an employment plan, employment counseling, case management) provided to jobseekers

255 Training Services (on-the-job training, customized and incumbent worker training, vocational training and skill development training) provided to jobseekers

$27,808 Average annual earnings for Adult program participants

$30,688 Average annual earnings for Dislocated Worker program participants

484 Customer satisfaction surveys were returned by jobseekers. Approximately 98% of jobseekers expressed satisfaction with the services they received.

Human Resources staff from Oswego Health speak to a group of jobseekers about careers in the healthcare field.

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Trade Act The Trade Adjustment Assistance (TAA) Act is a federally funded program that assists US workers who have lost their jobs as a result of the free trade agreements between the United States and other countries. TAA seeks to provide trade-affected workers with the opportunity to obtain the skills, resources and support they need to become reemployed. TAA offers a variety of benefits and services to support workers seeking reemployment. These include job training, income support, job search and relocation allowance. The Trade Adjustment Assistance (TAA) program was first authorized by the Trade Act of 1974 and then amended in 2002, 2009, and 2011. The 2002 amendment created the Trade Adjustment Assistance Reform (TAA) program. The 2009 amendment created the Trade and Globalization Adjustment Assistance (TGAA) program as part of the American Recovery and Reinvestment Act of 2009. The 2011 amendment created the Trade Adjustment Assistance Extension (TAAEA) program which ended on 12/31/13. Effective 1/1/14 the TAA Reversion 2014 went into effect.

Trade Act in Oswego County During program year 2014, the following companies were Trade Act certified and had employees who resided in Oswego County: Advanced Motors and Drives, Albany Molecular Research, Brady Worldwide d/b/a Electromark, Cameron International, Daikin McQuay, Merastarand the Travelers Indemnity Company. A total of 29 individuals were provided with Trade Act Information or attended an orientation. Many of these individuals accessed services such as resume assistance, job search, computer classes, skill upgrading and vocational training through the Career Center.

Oswego County paid $50,874 in Trade Act funding during program year 2014 for TAA customers to attend training. Approved programs included Dental Assistant, Administrative Assistant, Mechanical Technology and Business Management & Economics. Training providers included CiTi, Onondaga Community College, Columbia University, SUNY Empire and Bryant and Stratton.

Rapid Response Oswego County is part of the NYS Department of Labor’s Central NY Regional Rapid Response Team, which is located in Syracuse. The team meets with employers who are anticipating either closure or major layoffs to set up services for impacted employees. There were two employers in Oswego County receiving these services: The Scotsman Press/Valley News in Fulton impacting 6 workers and Tops Pharmacy in Pulaski impacting 2 workers.

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Program Year 2014 statistics: 185 Businesses were served 134 Businesses posted jobs 119 Onsite recruitments were held at the One Stop Center 12 Businesses participated in subsidized employment programs, which trained 41 participants

194 Customer satisfaction surveys were issued to businesses. 45 responses (23%) were received with 98% of the businesses expressing satisfaction with service(s) received.

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OOnn--tthhee-- JJoobb TTrraaiinniinngg ((OOJJTT)) aanndd IInnccuummbbeenntt WWoorrkkeerrss 40 people were active in OJT or Incumbent Worker training during program year 2014. Several new and renewing employers utilized the programs, including Felix Schoeller NA, Pathfinder Bank, ECO-Foam Insulators Inc, Majestic Mold & Tool Inc and Morningstar Residential Care Center. Training spanned a wide variety of in-demand occupational areas including nursing, manufacturing and transportation. All training occurred at the employers’ workplaces where the employees learned occupational skills in a new field or upgraded their skills in their current fields.

55%

17.5%

12.5%

5%

10%

ManufacturingBankingHealthcareTrans/ShippingServices

On-the-Job Training (OJT) and Workplace Training Active during PY’14 40 Trainees 25 Adults 1 Youth 4 Dislocated Workers 10 Building Self Reliance Program Training Fields Manufacturing – 22 Banking – 7 Healthcare – 5 Transportation/Shipping – 2 Services – 4 Outcomes OJT completed/Entered Unsubsidized Employment – 33 (82.5%) Terminated – 3 (7.5%) Still active as of 6/30/14 – 4 (10%)

Erik Muench, an apprentice tool-maker, precision cuts a metal part to exact specifications during his OJT training at Majestic Mold & Tool, Inc. in Phoenix.

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9 The Workforce Development Board Inc. of Oswego County Annual Report 2014-2015

VVooccaatt iioonnaall TTrraaiinniinngg 368 vocational training services and/or computer classes were provided to job seekers during the program year 2014 timeframe. Participants were enrolled in certificate and degree-bearing training in community and four-year colleges, BOCES, and proprietary schools. Participants also took part in on site, contracted computer classes such as Introduction to Computers, QuickBooks, Microsoft Word, and Microsoft Excel.

Fields of Training

Active during Program Year 2014

66.4%

0.4%

11.9%

4.1%

7.8%

3.0%

0.4%

1.1%

0.7%1.5%

2.6%BusinessComputer ClassesEducationHealthcareInformation TechnologyMedical OfficeProtective ServicesConstructionTransportationPersonal ServicesMisc

7 Business/Accounting 178 Contracted Computer

Classes 1 Education

32 Healthcare Fields 2 Information Technology 4 Medical Office 1 Protective Services

11 Construction 21 Transportation 3 Personal Services 8 Miscellaneous

90 Trainees in Vocational Programs 178 Individuals in Computer Classes

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YYoouutthh SSeerrvviicceess Youth programs are designed to provide information on the wide array of services available through the One Stop Center and the local community, to provide appropriate referrals and services to meet youth needs and to enable youth to achieve academic and employment success. Oswego County is committed to our efforts to expand our youth services by participating in programs operated with Workforce Investment Act (WIA), Temporary Assistance to Needy Families (TANF) and Disconnected Youth funds. Oswego County continued to build partnerships through contracts with various local community-based organizations to provide the required program elements for WIA youth. Through association with organizations like Oswego County Opportunities (OCO), Branch’s Driving School, Metrix Online Learning, Oswego Industries Career Employment Services and the Center for Instruction, Technology and Innovation (CiTi), youth have accessed enhanced services that include tutoring, financial literacy instruction, career/ labor market workshops, job coaching, credentialed workforce training, driver’s education, occupational skills training and high school equivalency remediation. In addition, Oswego County contracted with local employers to provide youth with short-term wage subsidized employment, allowing them to gain valuable work experience and job readiness skills to become better equipped to enter the workforce. Along with individual youth services, Oswego County continued to provide a variety of workshops to youth on subjects such as online job search, work readiness, interviewing, personal finance, resume development, electronic job applications, healthy relationships, digital footprint/social networking and personality to career matching.

The 2014 Summer Youth Works Program continued to be one of the most popular youth services offered. In total, 230 local youth were employed throughout the county, 32 of which were cash assistance recipients. Youth participants were placed at many different worksites throughout the county in positions including daycare aides, custodial assistants, clerical helpers, groundskeepers, library helpers, mechanic helpers, day camp counselors, and park aides. We were once again able to fund several Oswego County Conservation Corps (OC3) crews. OC3 crews maintained nature trails at Camp Hollis, Camp Zerbe, Independence Trail

and Hannibal Woodsy Walk. Youth worked over 28,000 hours and earned wages totaling $182,730. This money is

funneled directly back into the local economy. As part of their summer work experience, youth participated in work readiness sessions covering topics like social and professional networking, phone etiquette, job readiness, personal finance and customer service.

In an effort to further increase our reach in the modern workforce, we have continued to expand our presence in social networking. Each of our staff members continued to utilize LinkedIn and several program youth have created professional networking accounts as well. We regularly encouraged youth to set up their own LinkedIn accounts for improved professional exposure to employers. We have continued to utilize Facebook with a variety of posts regarding upcoming workshops, job openings, job fairs and recruitments. We have also started posting relevant community events such as food pantry distributions, financial literacy information, public enrichment events, and youth-oriented program updates. Both program youth and local service providers have consistently expressed satisfaction with these social networking communications. We are seeing exponential growth in our Facebook statistics, as our following has increased from 168 last year to an astounding 346 (more than doubling last year’s numbers)

Summer Youth Works participants construct a new foot bridge over a marshy area at Woodsy Walk in Hannibal.

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Students attending the Youth Career Summit at SUNY Oswego. Organized by the Workforce Development Board, the event attracted

450 eighth-graders from five school districts in Oswego County.

this year with a total reach of 4,662 (total number of views by Facebook users to our posts). We also managed to re-engage 16 program youth through Facebook who had otherwise become disconnected from youth services. Given our success using Facebook in 2014, we will continue to further utilize this free and effective resource in our Youth Works service implementation.

The 10th annual Youth Summit for Oswego County 8th grade students was held March 18, 2015 in Lanigan Hall at SUNY Oswego. 448 local middle school students, along with their teachers, counselors and chaperones attended the event. The Summit highlighted the importance of preparing for and planning the transition to high school. Success in high school was presented as a critically important component of the foundation for success in life.

Youth participants were asked to consider questions like: What careers cultivate your talents? How will high school help get you there? Participants also learned about future employment and educational opportunities available locally and regionally. The Summit provided access to workshops presented by local working professionals. These presentations were intended to help young people to focus on their personal, educational and career goals. Workshop topics included information on careers in Emergency Services, Veterinary Science, STEM/Energy, Hospitality, and Construction Trades.

During the transitions from one workshop to the next participants were encouraged to visit display tables set up around the building with additional information about community resources available to them. Displays and information were provided by 4-H, American Red Cross, Camp Hollis, CiTi (BOCES), Oswego County Personnel, SUNY Oswego, Oswego County Youth Bureau, CNYAHEC (MASH summer program), Oswego County GENIUS Olympiad (SUNY Oswego), Oswego County Opportunities (Peer & Health Educators), Youth Advisory Council, Youth Court and Oswego County Workforce New York.

Sponsors of this year’s event included the Workforce Development Board of Oswego County, Novelis, Excelon, Pathfinder Bank, Eastern Shore Insurance, Oswego County Federal Credit Union, Fulton Savings Bank, State Farm Insurance, Thrive Innovative Community Solutions, SUNY Oswego, and Oswego County Workforce New York.

A scavenger hunt, based on information gathered by the students from each of the event presenters, was arranged with a grand prize drawing for an IPad Mini. Students and their adult chaperones were also offered the opportunity to share their thoughts regarding their experiences at the end of the event in group sessions led by event organizers, which met in classroom settings while the participants were waiting for the buses to return them to their individual schools. Everyone was encouraged to complete a written survey to evaluate the presentations and to suggest improvements for similar events in the future.

The youth team also participated in the 2014 Oswego County Youth Services Forum held on October 23, 2014 at the SUNY Oswego extension site in Phoenix. This event allowed youth service providers to share information on the various human service programs that are available to the youth of Oswego County. Agency representatives gained a wealth of knowledge about the resources that exist for youth in the community and how to access them. Presentations covered services such as jobs and training, runaway emergency services, shelter and homeless services, juvenile justice services, youth development, health and mental health services and recreation programs.

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SSeerrvviicceess ffoorr IInnddiivv iidduuaallss wwii tthh DDiissaabbii ll ii tt iieess

The Disability Employment Initiative (DEI) is a collaborative effort between the United States Department of Labor's Employment and Training Administration (DOLETA) the Office of Disability Employment Policy (ODEP) and the One Stop. The One Stop Disability Resource Coordinator (DRC) works together with the Social Security Administration to assist Social Security beneficiaries in the return to work process and to explain how work affects their SSDI/SSI benefits.

The DRC works with the Ticket-to-Work program to provide opportunities for SSDI beneficiaries to obtain vocational rehabilitation, employment and support services. Outreach is provided to inform beneficiaries about Social Security incentives that support work efforts. The program is designed to help individuals get back to work or to increase their work activity.

Oswego County Workforce New York joined the New York Employment Services System (NYESS) in November 2012 as part of the Administrative Employment Network. NYESS provides a single point of access to employment supports for Ticket holders. NYESS assists providers of employment-related services in coordinating supports for individuals served by multiple providers.

The following are areas the DRC focuses on according to the Service Delivery Components of the DEI:

• Ticket to Work — Services are available to serve customers that receive either SSI or SSDI benefits. The DRC gives advisement of how work will affect benefits and informs beneficiaries of various SSA Work Incentive Programs.

• Integrated Resource Team —Oswego County Workforce New York, along with other community partners, is dedicated to assisting customers who could benefit from the resources of multiple agencies. In order to better coordinate this effort, we have adopted an approach called an Integrated Resource Team (IRT), focusing on the needs of individual job seekers utilizing the experience, skills and resources of this collaborative approach.

• The DRC coordinated the 7th annual Tools of the Trade event in conjunction with the Oswego County Placement Network. The event has grown over the years and was successfully attended by over 90 job placement professionals and those who work with individuals with disabilities. The event offered useful information and five different training sessions regarding the current and ongoing challenges found in achieving viable job placements for a diverse population. This event also offers networking opportunities among various agencies throughout Central New York.

• The DRC coordinated the 8th annual Disability Mentoring Day in Oswego County. The event was attended by over 70 people including several Oswego County agencies who work with individuals with disabilities and 20 mentees who were mentored by 14 Oswego County businesses. The ceremony included a breakfast with a guest speaker and presentation of certificates to the mentees/mentors prior to the job shadowing that morning.

• Partnerships and Collaboration — Leveraging opportunities for individuals with disabilities to participate in education, training and employment opportunities is also a focus of the DEI project and the DRC. Partnership Plus continues between the DRC and ACCES-VR, to collaborate with Ticket to Work participants and those whose cases are successfully closed with ACCES-VR. The participant can assign their Ticket to Oswego County Workforce Employment Network and receive continued long term support through the DRC.

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13 The Workforce Development Board Inc. of Oswego County Annual Report 2014-2015

Oswego County Workforce New York Welcomes New Staff Due to retirements, resignations and caseload changes, Oswego County Workforce New York has some new and returning faces this year. Please join us in welcoming John Babcock, Elizabeth Barone-Kapuscinski, Maggie Burtch, Denise Stepien, Jovi Tyrrell and Eileen Wentworth to our team. Welcome aboard!

John Babcock – Senior Employment Specialist - Youth Programs

Elizabeth Barone-Kapuscinski – Employment Specialist - Job Search Assistance, Case

Management

Maggie Burtch – Typist – Reception Desk, Switchboard, General Clerical Support

Denise Stepien – Employment Specialist – Youth Programs

Jovi Tyrrell - Typist - Reception Desk, Switchboard, General Clerical Support

Eileen Wentworth – Employment Specialist – Youth Programs

Page 15: The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce

14 The Workforce Development Board Inc. of Oswego County Annual Report 2014-2015

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Oswego County Employment and Training

New York State Department of Labor

Oswego County Department of Social Services

Cayuga Community College

Career Employment Services (CES) of Oswego Industries

Oswego County BOCES

Oswego County Opportunities

Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR)

The Partner Agencies continued to work toward the goals and objectives established for the system around:

System Building

Partnering/Collaboration

Marketing/Promotions

Technology

Customer Service

Training

Communications

Page 16: The Workforce Development Board Inc. of Oswego County · PDF fileThe mission of the Workforce Development Board of Oswego County is to attract, develop and maintain a qualified workforce

15 The Workforce Development Board Inc. of Oswego County Annual Report 2014-2015

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Eric Behling Behling's Orchards

Evelyn LiVoti By Detail

Patrick Carroll UA Plumbers and Steamfitters

David Lloyd Novelis

Brian Chetney Oswego City-County Youth Bureau

Edward Mervine Pathfinder Bank

Phil Church Oswego County

Donald Morgan Local 43 IBEW

Diane Cooper-Currier Oswego County Opportunities Inc.

Christopher Nelson State Farm Insurance

Linda Daley Oswego Health

Juanita Perez Williams New York State Department of Labor

Carla DeShaw Cayuga Community College

Jamieson Persse Eastern Shore Associates

Wagner Dotto Oswego County Business Magazine

Bruce Phelps Fulton Tool Company, Inc.

Joseph Fiumara City of Fulton Community Development Agency

Patrick Sheppard ACCES-VR

Krista Fox Entergy Nuclear Northeast

Connie Smith Springbrook Management

Leah Haggerty Century 21 Leah’s Signature

Kris Smith Exelon

Gregg Heffner Oswego County Dept. of Social Services

Mike Szpak Oswego Industries, Inc.

Greg Hilton Huhtamaki Packaging

Christopher Todd Center for Instruction, Technology & Innovation (CiTi)

Zach Hilton The Fulton Companies

L. Michael Treadwell Operation Oswego County, Inc.

Edwin Lighthall Jellystone Park

Donald Unger Adecco Employment Services