FACT SHEET

The Windstream Online Experience

Windstream Online helps you stay informed about your products and services from initial installation to billing to ongoing day-to-day support. Access Windstream Online via your mobile

device* when it’s most convenient (available in the Apple and Android app stores).

*Availability of Windstream Online and Windstream Online Mobile tools and features is dependent upon the customer location where Windstream services are provided and the products and services on the customer account. Not all tools and features are available to every customer. Features available on the Mobile App vary by customer and are compatible with Android, iPhone and iPad devices.

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Windstream Enterprise strives to be the best-in-class communications provider. We offer a powerful online platform available 24 x 7, which provides you with access to account information and management tools.

Windstream Online FeaturesTechnical recommendations from experienced sales engineersInvoicing and payment toolsOrder status updatesCircuit utilization and performance tracking toolsSupport request creation and progressContact administration and notification management:Invoice availabilityOrder status updatesSupport request statusNetwork maintenanceSelf-service tools: Order trackingVoIP managementSecurity servicesInventory reporting, including circuits and phone numbers